Digital Commons Network^™

Higher Education’S Effect On Retention: Exploring The Experiences Of Cps Caseworkers, Alisa S. Wright

Electronic Theses and Dissertations

This qualitative research study was an exploration of Child Protective Services (CPS) frontline caseworkers' experiences. The problem investigated was the high number of caseworkers who lacked the knowledge and skills necessary to do their job and the constant turnover of workers within the agency. Although previous researchers have explored many factors that cause caseworker turnover, the research has not focused much on the caseworkers’ perspective. Therefore, this qualitative study explored CPS caseworkers’ opinions and experiences using virtual semistructured interviews. The study specifically focused on the impact that education and training has on job performance and turnover. The study population was …

Best Strategies To Address Burnout Among Healthcare Professionals: An Integrative Review, Kimberly Ann Delbo

Doctoral Dissertations and Projects

The purpose of this integrative literature review (ILR) is to provide a comprehensive summary and analysis of past empirical and theoretical literature related to the phenomenon of burnout while sharing a synthesis of literature. This ILR explores, critiques, summarizes, and analyzes best practices and interventions to address burnout and promote engagement and well-being among health care workers within acute care hospitals. The scientific basis for this ILR was the premise that a relationship exists between burnout interventions and organizational cultures which can be positively influenced by relational and social leadership styles that reduce work-related stressors and create positive, professional, healthy …

Contact Center Healthcare Worker Stress Levels During Times Of Rapid Change, Christine Dvorak

Leadership Education Capstones

The purpose of this study is to explore the factors contributing to stress during times of rapid change with healthcare staff working behind the scenes in a contact center. This study will focus on contact center employees working in a healthcare setting where rapid change is frequent and how this impacts individual stress levels. The research currently shows that burnout and increased stress is on the rise for the front-line staff working in healthcare (Meese et al., 2021). To better support contact center employees, it will be imperative to understand the causes of stress and burnout in their roles. Once …

Conducting A Needs Assessment To Inform The Development Of A Burnout Mitigation Program For Critical Care Nurses, Leighann Marie Brock

Doctoral Scholarly Projects & Capstones

Burnout among nurses is at monumental levels, contributing to high levels of job dissatisfaction and turnover. Some interventions existed in the literature to support burnout reduction programming among nurses; however, the literature failed to identify effective burnout reduction interventions based upon the specific needs of critical care nurses who face unique stressors related to high patient acuity and other environmental considerations. This project aimed to explore critical care nurses' needs and strategies designed to mitigate burnout in the clinical setting. Outcomes from this assessment would inform future interventions for the early identification and prevention of burnout among critical care nurses. …

Exploring The Interpersonal, Leadership, And Organizational Factors Related To The Burnout Of Bilingual, Latinx Professional School Counselors [Explorando Los Factores Interpersonales, De Liderazgo Y Organizacionales Relacionados Con El Agotamiento De Los Consejeros Escolares Profesionales Bilingües Y Latine], Crystal Marie Prado

Theses and Dissertations

This study explored the relationship between interpersonal competencies, educational leadership styles of campus principals, organizational practices, and the burnout of professional school counselors (PSCs). A mixed-methods research design was utilized to examine the correlation between identified predictor variables and the level of burnout as measured by the five dimensions of the Counselor Burnout Inventory (CBI; Lee et al., 2007), the three subscales of the Maslach Burnout Inventory: Educators Survey (MBI-ES, Maslach et al., 1986), and personal narratives documenting the participating PSC's most significant professional experiences. The investigation included 100 bilingual, Latinx PSCs from four urban/suburban school districts of border towns …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

Understanding Modern Drivers Of The Employee Experience In Healthcare, Antonio Pangallo, Tim Atwell, Kristi Roe, Adrienne Boissy

Patient Experience Journal

Employee engagement has been considered the guiding metric to convey the health, loyalty, and performance of the healthcare workforce. However, the pandemic created new challenges and stimulated deeper conversations around remote work, systemic racism, inclusivity, trust, well-being, and mental illness, which calls into question whether engagement alone is enough. Using an employee experience model deployed in other industries, we identified key drivers of six employee experience (EX) outcomes. We conducted a panel study with close to 5,000 nurses and physicians to identify and prioritize current key drivers specific to the healthcare employee experience. Relative weights analyses suggest that being treated …

Job Satisfaction Through The Lens Of Turnover Intentions And Burnout For Academic Faculty, Amrita Tharappel Thomas

Business Administration Dissertations - Archive

ABSTRACT: A recent advice article published by The Chronicle of Higher Education addressed how Tenure and Tenure-Track faculty members are leaving their academic positions at college and universities. Education underwent tremendous change due to the COVID-19 Pandemic as faculty had to transition from in-person lectures and laboratory classes to teaching all classes and lectures in a virtual format and then a hybrid between in-person and online. The changes caused by the Pandemic came swiftly but did not come with ease. My dissertation examines Job Satisfaction through the lens of Turnover Intentions and Burnout for Academic Faculty. I surveyed faculty around …

Oh, The Place You’Ll Go: The Effects Of Commuting Time On Work, Family, And Health Related Outcomes, Lauren Kistler

All Theses

People spend a majority of their lives working and commuting is an essential part of most workers’ daily schedule. According to the 2017 American Community Survey distributed by the U.S. Census Bureau, the average commute for Americans is approximately 27 minutes. Time spent commuting has increased in recent decades (Denstadli et al., 2017; Gimenez-Nadal & Molina, 2019; Hoehner et al., 2012; Künn‐Nelen, 2016). Commuting to work is often a source of stress for workers, and its detrimental impacts are a rising public health issue as well as an area of concern for occupational health psychologists. Commuting is not considered a …

Reducing Employee Burnout: The Role Of Organizations, Aixa E. Evenson

Leadership Education Capstones

Organizations experience high rates of burnout amongst their staff. Whether it be team productivity, staff deadline completion pace, work engagement, staff turnover rates, or other relevant areas of a leader’s team, burnout has shown to cause a significant decrease in satisfaction and functionality in a staffer’s workplace (Maslach & Leiter, 2016). The purpose of this study was to identify the organization’s role in supporting their leaders to reduce staff burnout. Theories that support this study are the Job-Demands Resource Theory, the Conservation of Resources Theory, and the Valuation Theory of Organizational Change. Each of these theories present a need for …

Accelerated Resolution Therapy (Art): A Review Of Treatments For Post-Traumatic Stress Disorder, Henry B. Burns Jr.

USF Tampa Graduate Theses and Dissertations

In the past, patients diagnosed with Post-Traumatic Stress Disorder (PTSD) were treated with medications that masked their conditions or through the use of various mental health treatments like Cognitive Processing Therapy (CPT), Prolonged Exposure Therapy (PE) or Eye Movement Desensitization and Reprocessing (EMDR) with limited success. Each of these treatments, lasting weeks or months, are mentally exhausting for the patient, and, over time, contribute to burn-out for the practitioner as well. The purpose of the study was to compare mental health treatments from the practitioner’s point of view regarding burn out. Accelerated Resolution Therapy (ART) is a new form of …

Indirect Effects Of Social Stressors, Emotional Labor, And Voice Facets On Attitudinal And Behavioral Outcomes Through Burnout, Maria Alejandra Flores Espina

Browse all Theses and Dissertations

Though researchers have found that burnout results in lower performance and can lead to employee turnover, this research has mainly examined main effects. It is important to study both additional antecedents and outcomes of burnout to better understand how to recognize burnout symptoms early, why they are occurring, and how to mitigate burnout. Also, it is important to examine underlying mechanisms and moderating effects between antecedents of burnout, burnout, and attitudinal and behavioral outcomes. I examined indirect effects of customer-related social stressors and emotional labor on job attitudes and withdrawal behaviors through burnout and moderation effects of voice perceptions on …

Job Satisfaction And Burnout Among Social Workers Providing Services To Veterans, Toni Jones

Walden Dissertations and Doctoral Studies

Social workers have been documented both experiencing job satisfaction with decreased levels of burnout and suffering from high stress and burnout. The job demands-resources (JDR) model was used to guide this study. The purpose of this study was to examine how social workers working with the veteran population describe how their job satisfaction affects their perceptions of burnout. A basic qualitative study design was employed with a purposeful sample of 12 social work participants drawn from multiple facilities that provide services to veterans. Data were collected from semistructured interviews and were analyzed using a thematic coding process, validation through member …

A Job-Demand Resource Theory And Psychological Flexibility Integrated Model Of Police Officer Burnout, Lucas David Baker

Dissertations and Theses

Police officers encounter stressors as a result of job responsibilities that contribute to high rates of occupational burnout. Defined by three primary components (emotional exhaustion, depersonalization, and professional inefficacy), burnout is associated with health- and work-related problems among officers. In addition, police agencies incur significant costs associated with burnout due to performance decline and turnover. Officer burnout is also a matter of public interest given that burnout is associated with low prosocial behavior and high use of force. As such, research that aims to explore the formation and maintenance of officer burnout may be consequential for the profession and society …

Effect Of Compassion Fatigue And Burn Out Education In The Nurse, Pamela Spendiff

Walden Dissertations and Doctoral Studies

Evolving changes in healthcare have caused increased levels of pressure on registered nurses (RNs) which increases compassion fatigue (CF), secondary traumatic stress (STS) and burnout (BO) and negatively affect compassion satisfaction (CS) which may affect a nurse’s abilities and skills to provide quality care for patients and cause the RN to leave the profession. The mindfulness technique is one method which may help reduce CF, STS and BO in RNs. The purpose of this quasi-experimental study, guided by the compassion satisfaction and compassion fatigue model (CS-CF), was to determine what effect a mindfulness-based intervention (MBI) has on CF, BO and …

Promoting A Culture Of Self-Care: Application Of A Caring Science Framework To Prevent Nursing Faculty Burnout, Angela M. Braswell

DNP Scholarly Projects

BACKGROUND: Threats to nurses’ well-being from chronic workplace stress often leads to burnout. Lack of self-care contributes to nursing faculty burnout due to the inability to maintain well-being. Emerging evidence points to theory guided self-caring practices as effective coping strategies to manage the negative effects of workplace environments on well-being.

METHODS: This quality improvement project aimed to provide nursing faculty and staff in the academic workplace with opportunities to cultivate and enhance self-care practices to promote overall health and well-being following principles of Caring Science and Jean Watson’s 10 Caritas Processes^®. A multifaceted set of interventions were provided: …

Relationship Between Police Officers’ Sleep Quality, Burnout From Shift Work, And Intention To Leave Law Enforcement, Misty Ladd

Walden Dissertations and Doctoral Studies

Occupational stressors in police work are abundant, and high rates of attrition make the recruiting and maintaining of a qualified force challenging. The increased risks that overnight officers face with regard to their mental and/or physical health warrant further research to ensure that burnout does not interfere with officers’ well-being or performance. The purpose of this quantitative nonexperimental study was to examine whether sleep quality for police officers involved in shift work leads to burnout or the intention to leave law enforcement. Shift work theory and Kundi’s destabilization theory provided the framework for the study. Archival data from 212 police …

Neuroleadership A New Burnout Prevention Strategy, Zakery David Sloan

DSW Capstone Projects

This capstone project examines the current state of burnout, prevention strategies, prevalence, and introduces neuroleadership as a new leadership theory to advance burnout prevention among the public human service population. Neuroleadership presents a new conceptualization of leadership practice and burnout prevention method by utilizing neuro-informed leadership practices. This new neuro-informed leadership strategy is explored throughout the three major products of this capstone project including a systematic literature review, conceptual paper, and practice application paper.

The first product completed was a systematic literature review. This literature review included a total of 13 articles which were used to answer the research question, …

Educating Nurse Practitioners On Factors Associated With Compassion Fatigue, Alicia Moonesar

Walden Dissertations and Doctoral Studies

Nurse Practitioners (NPs) across Canada continue to endure the escalating demands of increasing patient workloads, the deficiency of inadequate resources, and the paucity of leadership support. The ongoing exposure to these and other challenges often contributes to a complex work environment that may result in compassion fatigue (CF). CF can be operationally defined as a state of exhaustion and dysfunction because of prolonged exposure to compassion stress and all that it evokes. The need for education and prevention of CF is critical as the prevalence of CF is on the rise. Guided by Watson’s Theory of Human Caring and Benner’s …

Organizational Culture: An Examination Of The Role Of Leadership In Neutralizing The Negative Effects Of Technostress During Operational Shifts, David P. Kirkland

All-Inclusive List of Electronic Theses and Dissertations

COVID-19 created a support problem for public universities across the United States and required that IT departments and professionals alter how they performed in 2020, and perhaps beyond. IT professionals tasked with safeguarding large amounts of data were required to shift to a teleworking posture to continue offering a similar level of service as previously expected. In addition to the technological shift that organizations experienced because of COVID-19, leadership challenges also impacted IT departments across the United States. The rapid shift of operational duties has the propensity to increase technology-related stress, due to employee perception of being successful in their …

Dental Faculty Well-Being Amid Covid-19 In Fall 2020: A Multi-Site Measure Of Burnout, Loneliness, And Resilience, Carlos S. Smith, Erinne Kennedy, Karin K. Quick, Caroline K. Carrico, Sophia Saeed

Faculty and Staff Publications

Purpose/objectives:

This study aimed to understand the impact of the COVID-19 pandemic on dental school faculty's self-reported burnout, loneliness, and resilience.

Methods:

A 34-item questionnaire composed of three previously validated scales - adapted Copenhagen Burnout Inventory, the brief resilience scale, and a short loneliness scale - and demographic information was sent by email to dental school faculty in four dental schools across the US during the sixth and seventh months of the COVID-19 pandemic.

Results:

Two-hundred sixteen (19.63%) of faculty invited to participate completed the survey. On a scale of five, with five indicating extreme burnout and one indicating no …

Physician Wellness Interventions And Distress Assessment During The Coronavirus Pandemic, Kimberly M. Robertello, Karen M. Dahl, Raed Khoury, David Christensen

Journal of Wellness

Introduction: Physician burnout and interventions to decrease physician burnout on organizational and individual levels have been theorized and implemented. The Coronavirus pandemic has increased the need to continue physician burnout assessment and increase wellness programming. Few studies have had the opportunity to address physician wellness amidst the Coronavirus pandemic using the strategy of multi-dimensional interventions. The purpose of this study is to document interventions to reduce burnout and stress among physicians during the Coronavirus pandemic while assessing overall physician distress and well-being.

Methods: A cohort study of 304 pediatric physicians at a large healthcare organization in the United …

Dnp Final Report: The Impact Of Mindfulness Training On Stress, Burnout, And Mindfulness, Denise Mcnulty

DNP Final Reports

Stress and burnout are endemic in the health care profession, and the transition to practice is associated with even more stress and anxiety for new graduate nurses (Boehm & Tse, 2013). Researchers have demonstrated that mindfulness-based interventions mitigate stress and burnout and improve the workplace environment and patient outcomes (Perla et al., 2017; van den Riet et al., 2018). This scholarly evidence-based practice project assessed the impact of integrating mindfulness training into an existing nurse residency program. The team measured burnout, stress, and mindfulness via an online survey at the beginning of the February 2020 residency cohort with repeat measures …

Job-Related Attitudes And Burnout Amongst Medical Physicists In The United States, Deborah L. Schofield

Health Sciences Program Student Theses, Dissertations and Capstones

In the last forty-five years, burnout has evolved from a psychological fad to a validated syndrome included in both the 10th and 11th editions of the International Classification of Diseases by the World Health Organization. Numerous studies have been conducted to determine the prevalence and toll of burnout within the health care sector including within the field of oncology. However, the impact of this syndrome on medical physicists has been largely unevaluated. This dissertation study aims to fill the gap in the literature by examining job-related attitudes and burnout amongst medical physicists in the United States. Themulti-dimensional theory of burnout …

Relationship Between Faculty Age, Stress, And Intent To Leave Academic Medical Institutions, Susan Christian Atterton

Walden Dissertations and Doctoral Studies

Faculty intent to leave academic medicine affects clinical productivity, patient and teaching service quality, and institutions' profitability. Understanding factors associated with faculty intent to leave is critical for healthcare and human resources leadership within academic medical institutions in efforts to reduce faculty intent to leave. Grounded in Graves’ spiral dynamics theory, the purpose of this correlational study was to examine the relationship between faculty age, faculty stress, and faculty intent to leave academic medical institutions. The data were collected and analyzed for 125 faculty physicians with an M.D., Ph.D., D.O., or M.B.B.S. degree in an academic medical institution in the …

The Occupational Depression Inventory—A Solution For Estimating The Prevalence Of Job-Related Distress, Renzo Bianchi, Irvin Sam Schonfeld

Publications and Research

We are concerned about researchers’ reliance on the burnout construct and the MBI-GS to estimate the prevalence of job-related distress. In this paper, we first describe some of the problems plaguing the burnout construct and its measures. Then, we present the Occupational Depression Inventory, a new instrument designed to help occupational health specialists get a clearer view of the mental health status of the workforce (Bianchi and Schonfeld, 2020).

Merger And Acquisitions: Effects Of Cultural Adaptation On Burnout Over Time Among Middle Managers, Perian Nora Stavrum

Walden Dissertations and Doctoral Studies

Merger and acquisition (M&A) actions are common; however, research on cultural adaptation over time leading to burnout is scarce. The purpose of this quantitative, nonexperimental study was to evaluate the relationships between independent variables defined as organizational and group adjustment, and the criterion variables operationalized as emotional exhaustion and cynicism, and to determine if the adjustment factors and time interact, affecting burnout in middle managers working in a target organization of U.S.-based M&As. The theoretical framework used was organizational socialization, conceptualized as newcomer adaptation, suggesting that individuals must traverse through an adjustment period regardless of the context of the change. …

Mismatch And Burnout: An Exploration Of Burnout And Work Passion Amongst Academic Affairs Professionals Through An Organizational Lens, Alexa Elizabeth Cecil

Graduate Theses, Dissertations, and Problem Reports (ETD)

Though the concept of burnout is well developed, there is less research on burnout in higher education, especially on specific staff populations, and loss of work passion. The current study aimed to understand burnout and work passion for academic affairs professionals who work with undergraduate students on academic probation and students conditionally admitted to the institution, including impacts, how these experiences have been navigated, and organizational supports that help alleviate these outcomes. Utilizing a sequential mixed methods research design, the study collected survey responses from identified professionals working with these student populations at a specific institution type. Demographic and t-test …

Burnout Among Healthcare Providers Of Covid-19; A Systematic Review Of Epidemiology And Recommendations, Mehrdad Sharifi, Ali Akbar Asadi-Pooya, Razieh Sadat Mousavi-Roknabadi

Department of Neurology Faculty Papers

Introduction: In the current systematic review, we intended to systematically review the epidemiology of burnout and the strategies and recommendations to prevent or reduce it among healthcare providers (HCPs) of COVID-19 wards, so that policymakers can make more appropriate decisions.

Methods: MEDLINE (accessed from PubMed), Science Direct, and Scopus electronic databases were systematically searched in English from December 01, 2019 to August 15, 2020, using MESH terms and related keywords. After reading the title and the abstract, unrelated studies were excluded. The full texts of the studies were evaluated by authors, independently, and the quality of the studies was determined. …

What Factors Contribute To The Turnover Rate In The Field Of Early Childhood Education?, Paige Novey

Graduate Teacher Education

Approximately 27 percent of early childhood professionals leave positions or the field entirely on an annual basis (McMullen, Lee, McCormick, & Choi, 2020). Although the majority of early childhood educators report that the work is valuable and meaningful, other stressors are driving nearly a third of the field to seek other opportunities. These stressors include low compensation, lack of benefits, and poor work conditions. With nearly twelve million infants, toddlers, and preschoolers participating in early childhood programming, their experiences are impacted by this high turnover rate. In comparison, elementary educators experience an annual turnover rate of seven to eight percent …