Understanding Phishing Susceptibility Through Expert Consensus Using Digital Marketing Parallels And A Machine Learning-Based Implementation, Mansoor Ahmad

All Graduate Theses, Dissertations, and Other Capstone Projects

Phishing remains one of the most effective attack vectors for gaining unauthorized access to organizational systems, yet defenders often lack systematic methods to assess their exposure before an attack. This study develops a framework that uses machine learning to encode the collective expertise of cybersecurity practitioners into a portable phishing susceptibility assessment tool, with the goal to help security teams proactively identify patterns, prioritize awareness training, and strengthen detection controls. The study surveyed 27 practitioners with extensive experience in social engineering, red teaming, penetration testing, and threat analysis to identify which factors most influence phishing susceptibility. Practitioners provided quantitative ratings …

Succession Planning As A Tool For Nursing Recruitment, Retention, And Resilience, Natalie Kennett

DNP Scholarly Projects

Background: Healthcare is facing a significant nursing shortage. This shortage not only impacts bedside nurses but also nurse leaders. Succession planning is a method for recruiting, retaining, and building resilience among nurse leaders.

Purpose: This quality improvement project applied principles of succession planning, including leadership education, training, and assessment of leadership retention and resilience.

Methods: Two interventions were implemented in this quality improvement project. The first was an assessment of a modification in nursing leadership organizational structure that was made in 2024 with the purpose of improving succession planning. This evaluation was completed with the use of …

Ai In The Workplace: Understanding The Path Between Ai Adoption Intensity And Ai-Induced Job Insecurity, Joanna J. Frieske

Graduate Theses, Dissertations, and Problem Reports (ETD)

Artificial Intelligence (AI) is becoming more embedded in organizational workflows and is reshaping work environments, changing how we work, make decisions, stay engaged, perform, and learn. While AI adoption is associated with a wide range of benefits, it also presents negative aspects that may affect employee experiences and influence the future of work. Drawing on extant literature and on the Job Demands–Resources (JD-R) model, Conservation of Resources (COR) theory, and the Technology–Organization–Environment (TOE) framework, this research proposes a model in which psychological safety mediates the relationship between AI adoption intensity and job insecurity, while procedural justice and AI self-efficacy act …

The Impact Of Strategic Planning On Teachers' Perceptions Of Their Practice: A Mixed-Methods Study, Vivian Robert

Selected Full Text Dissertations, 2011-

Strategic planning is a vital endeavor for school districts across New York State. Often, however, significant human and financial capital is invested in these processes without investigating their impact beyond immediate student outcomes. While student success is the ultimate priority, little attention has been paid to the effect strategic planning has on the practitioners charged with implementing it, specifically teachers. This phenomenological mixed-method case study investigates how strategic planning influences teachers’ perceptions of their practice and identifies how districts can better engage educators to ensure the successful realization of district goals. In this study, district leaders participated in semi-structured interviews, …

Beyond Satisfaction: Developing A Data Storytelling Evaluation Protocol For Stem Equity Program Assessment, Karen Colbert

Dissertations, Master's Theses and Master's Reports

Higher education institutions routinely evaluate equity initiatives using measures of participation, engagement, and satisfaction. While these approaches provide useful information about program delivery, they offer limited insight into whether interventions change how participants understand institutional inequities. As a result, important dimensions of organizational learning and awareness often remain difficult to detect, particularly within STEM higher education environments where evaluation systems frequently emphasize measurable outputs over deeper indicators of change.

This dissertation examines how awareness-related outcomes can be identified, measured, and communicated within equity intervention contexts. Using a three-study design, the research first presents a systematic review of equity intervention evaluation …

The Moderating Effect Of Workplace Generations And Industry 4.0 Technology On The Relationship Between Self-Determination Factors And Gen Z’S Turnover Intentions, Josh Kauffman

Doctor of Business Administration (DBA)

This study investigated relationships among the three factors of self-determination theory (SDT)—autonomy, competence, and relatedness—and Generation Z’s engagement with Industry 4.0 technologies and employee turnover intentions within the U.S. manufacturing sector. Specifically, it evaluated whether SDT factors and technology adoption differentially influence turnover intentions for Generation Z compared with other cohorts, while examining effects of specific technologies and their interaction with motivational variables. A quantitative research design employed survey methodology and random sampling of full-time manufacturing employees across the United States. Data were collected anonymously over a 2-week period using validated instruments, including the Basic Psychological Need Satisfaction for Technology …

Rebuilding The Ship Of Theseus: Navigating Faculty-Librarian Relationships Through Changing Waters, Alan Witt

Milne Library

The Ship of Theseus is a philosophical paradox that poses a question of identity: If you repair every plank of a ship, replacing each with new wood, at what point does the ship cease to be the same ship? This is a useful metaphor for academic liaison librarians to consider when thinking about outreach to departments: your relationship to a department as a whole consists of the component connections, which change as individuals retire or leave. The goals of this chapter are to acknowledge the primacy of relationships in library outreach (and the consequences to the library of those relationships …

Dysfunctional Leadership As A Dynamic And Relational Process, Rory E. Kuhn, S. Burak Ozkum

Faculty Publications – Psychology

First paragraph in lieu of abstract:

The focal article by Ducheyne and De Fruyt (2026) calls for a clear conceptual distinction between toxic and incompetent leadership, proposing that these categories can guide research and practice by reducing ambiguity. Although we agree that this differentiation offers useful conceptual clarity, we contend that it becomes unstable in its application. Dysfunctional leadership unfolds through both temporal fluctuation in leader behavior and relational variation in follower appraisal. These intertwined processes suggest that the same leader may appear toxic in one moment and merely incompetent in another, depending on shifting behavioral cues and the relational …

Handbook On Gender Mainstreaming In The Maritime Sector, Momoko Kitada

Reports

This handbook aims to serve as an introductory practical guide for maritime organizations that intend to apply gender mainstreaming. It guides them in critically reviewing their policies and practices from a gender and diversity lens. Some organizations may view their maritime operations as having nothing to do with gender and, therefore, not requiring any gender considerations. Such mindsets are good signs that an organization would benefit from gender mainstreaming. Others may view the fact that their organizations have women working in every unit as evidence of gender equality and see no need for further action. Gender mainstreaming can help identify …

Why We Stayed, Why We Left: A Hermeneutic Phenomenological Study Of Hispanic/Latino Child Welfare Professionals’ Experiences Of Organizational And Safety Culture, Cynthia Franco

Theses and Dissertations

This hermeneutic phenomenological study examines the lived experiences of Hispanic/Latino child welfare professionals who were formerly employed at a large urban public child welfare agency. Despite the growing representation of Hispanic/Latino children and families in child welfare systems and the strong vocational commitment of Hispanic/Latino professionals, this group remains underrepresented in the workforce and experiences notable patterns of early attrition. Grounded in safety science and psychological safety frameworks, this study explores how organizational culture, leadership practices, and identity-related dynamics shape professional meaning-making, well-being, and decisions to remain in or leave the field.

Data were collected through in-depth, semi-structured interviews and …

At The Intersection Of Care: Bridging Systems Through Connection, Advocacy, And Hope, Taylor Defrees

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This Master of Social Work portfolio, At the Intersection of Care: Bridging Systems Through Connection, Advocacy, and Hope, explores the development of an advanced integrated social work practitioner across clinical, organizational, community, research, policy, and leadership settings. Grounded in the Five Elements of Advanced Integrated Practice and social work competencies, the portfolio reflects the integration of knowledge, skills, values, critical self-reflection, and lived experience across micro, mezzo, and macro levels of practice.

Through practicum, coursework, and professional experiences, the portfolio examines trauma-informed and culturally responsive practice, anti-racism, diversity, equity, inclusion, belonging, behavioral health, and the importance of human connection …

Emotional Intelligence And Self-Efficacy In Relation To Turnover Intention: The Mediating Role Of Job Satisfaction And Organizational Commitment In Faith-Based K–12 Education, Nestor Osorio

Dissertations

Problem

Leadership turnover remains a significant challenge within faith-based K–12 educational systems, affecting organizational stability, school culture, and long-term institutional effectiveness. Although previous studies have examined turnover intention in educational leadership, limited research has explored how emotional intelligence and principal self-efficacy relate to turnover intention through organizational attitudes such as job satisfaction and organizational commitment within faith-based educational settings. Additionally, little empirical research has focused specifically on educational leaders serving within the North American Division (NAD) of Seventh-day Adventist schools. This study examined the extent to which emotional intelligence, principal self- efficacy, job satisfaction, and organizational commitment are associated with …

A Comparative Case Study Of Esg Integration Strategies In Hong Kong Region Using The Cepar Methodology, Xiaoying Lu, Xiaofang Liu, Chi Him, Alpha Tsang, Juan Zhang, Yuxi Chen

Department of Construction, Environment and Engineering

This study adopts the five-stage CEPAR (Challenge, Evaluation, Planning, Action, Review) methodology to conduct a comparative case analysis of ESG integration strategies across five key sectors (Real Estate, Financial Services, Technology, Logistics, and Retail) in Hong Kong region, based on simulated data of 15 enterprises. It explores sectoral differences in ESG implementation maturity, operational practices, developmental barriers, and alignment with the United Nations Sustainable Development Goals. The results reveal significant cross-sector maturity disparities: Financial Services ranks the highest (84.4/100) with robust evaluation and review mechanisms, followed by Technology (82.0), Retail (77.4), and Real Estate (73.2), while Logistics scores the lowest …

Improving Psychiatric Paraprofessional Preparedness Through Mental Health First Aid Training In An Outpatient Mental Health Clinic, Anisha Hampton

DNP Scholarly Projects

BACKGROUND: Paraprofessional staff in outpatient mental health clinics play a critical role in monitoring clients with serious mental illness (SMI) and supporting continuity of care in community-based settings. However, the absence of standardized training contributes to variability in staff knowledge, confidence, and ability to recognize early signs of mental health deterioration. Mental Health First Aid (MHFA) is an evidence-based training designed to improve mental health literacy and crisis response skills among frontline workers.

METHODS: This quality improvement project utilized a pre-post design within a Plan-DoStudy-Act (PDSA) framework at an outpatient mental health clinic. Paraprofessional staff completed the Mental Health Literacy …

Dissolution Or Restructuring? Fiscal Implications For Taxpayers In Special Tax Districts: A Case Study Of The Reedy Creek Improvement District, Tasha Huber

MPA/MPP/MPFM Capstone Projects

Although extensive research has examined the creation and function of special tax districts in the U.S., little research has been done regarding the fiscal and governance implications of dissolution of these entities. This study examines the fiscal outcomes of dissolution versus restructuring special districts, using the former Reedy Creek Improvement District as the primary case study. Using a qualitative approach, the analysis compares restructuring and dissolution cases in California, Vermont, and Tennessee. Drawing on publicly available material such as financial documents, media coverage, and legislative records, this research evaluates impacts on taxpayer burden. Findings suggest that dissolving large, active special …

Impact Of Occupational Therapy Within The Rosenbaum Family House: How Program Development Supports Health And Well-Being For Caregivers And Care Recipients, Zaccardi P. Muniz

Graduate Theses, Dissertations, and Problem Reports (ETD)

Healthcare hospitality houses (HHH) are designed to accommodate patients and caregivers receiving medical treatment far from home. The Rosenbaum Family House (RFH) acts as the HHH adjacent to J.W. Ruby Memorial Hospital in Morgantown, West Virginia. The RFH offers amenities that meet the basic needs of guests; However, there is an opportunity for occupational therapy-based program development to help further assist caregivers and care recipients both inside and outside the RFH. During the doctoral capstone experience (DCE), a three-phase project was developed to support the health and well-being of guests and WVUMedicine clients through group programming, resource guide development, and …

Iron Deficiency And Iron Deficiency Anemia: Inconsistent Screening Practices And Delayed Result Processing In Children 12-18 Months, Madonna J. Mahoney Marshall

Doctor of Nursing Practice (DNP) Scholarly Projects - Archive

Introduction:

Iron deficiency and iron deficiency anemia in children aged 12 to 18 months are prevalent conditions that, if not identified and treated early, are associated with adverse neurodevelopmental outcomes.

Purpose:

This quality improvement project evaluated the impact of a standardized screening and follow-up protocol on laboratory result retrieval, provider review, and caregiver follow-through in a military pediatric clinic.

Method:

A pre-post intervention design guided by the Plan-Do-Study-Act framework was implemented over 11 weeks and included staff education, standardized workflows, and caregiver outreach.

Results:

The intervention improved laboratory completion and caregiver follow-up rates; however, sustainability was limited by staffing constraints …

The Relationship Between Participants In The Certificate Of Educational Technology And Information Literacy (Coetail) Program And Professional Capital, Benjamin J. Sheridan

Theses and Dissertations--Educational Leadership Studies

This study aimed to explore how educators involved in the Certificate of Educational Technology and Information Literacy (COETAIL) program perceived the development of their professional capital within an online, cohort-based professional learning community. Based on Hargreaves and Fullan’s (2012) concept of professional capital, which includes human, social, and decisional capital, and guided by social learning theories, the study examined participants’ perceptions of professional capital development, the program features related to that development, and how participation influenced their professional paths. The research focused on international school settings, where educators often rely on networked professional learning because of geographic mobility and limited …

Expanding The Boundaries Of Bedside Practice: Transport Nursing As A Living Model Of Clinical Nurse Specialist Competencies, Ian A. Lane

Faculty Publications (Peer-Reviewed)

Objectives: The purpose of this paper is to argue that clinical nurse specialist (CNS) education represents the most conceptually and professionally continuous advanced practice pathway for critical care transport nurses, and to highlight transport nursing as an underrecognized practice context that aligns closely with CNS competencies and warrants deliberate attention from CNS educators and programs.

Description:  This paper presents a conceptual analysis of transport nursing through the CNS spheres of influence, emphasizing continuity with bedside nursing expertise while extending into quality improvement and systems leadership. This perspective examines how transport nurses routinely navigate high-acuity clinical cases and interfacility system constraints. …

Multi-Tier Systems Of Support: A K–12 Case Study, Christopher Foster

Theses and Dissertations

Multi-Tiered Systems of Support (MTSS) has emerged as a widely adopted framework intended to address student academic and behavioral needs through tiered intervention systems and data-informed decision making. While many school districts have implemented MTSS frameworks, variability in implementation across grade levels and school contexts continues to affect the consistency and effectiveness of these systems. The purpose of this qualitative case study was to examine the implementation of MTSS across the K–12 continuum within a public school district in the northeastern United States. The study explored three central areas: the structural features supporting MTSS implementation, stakeholder perceptions of MTSS effectiveness, …

Reframing Discipline Through A Justice Lens: Educator Perceptions Of Restorative Practices In Special Education Schools, Jenny V. Cook

Theses and Dissertations

Restorative practices have increasingly been adopted in schools as an alternative to traditional disciplinary approaches, emphasizing relationship building, accountability, and community repair rather than punishment. Research suggests that restorative approaches can contribute to improved school climate, stronger relationships among students and staff, and reductions in exclusionary discipline practices. Despite the growing implementation of restorative practices in educational settings, much of the existing literature focuses on general education environments. Comparatively little research has examined how restorative practices are perceived and experienced within special education schools that serve students with complex behavioral, social, and emotional needs. Understanding educator perceptions in these specialized …

Reorienting Library Technology Through Slowness And Care, Sanjeet Mann

Library Faculty Publications & Presentations

Nearly all operations and services in contemporary libraries are mediated by technology. This makes systems and technology work an important place in the organization from which to address issues of time, power and culture.

In this essay, published as a chapter in a collection of essays about Slow Librarianship, I describe the origins of the associations between time, speed and technology in Western society. I articulate an alternative understanding of technology as relational, grounded in the needs and lived experience of those who work in and use libraries. I draw from several emerging concepts, including Slow Librarianship, feminist ethics of …

How Do Reading Specialists Shape Their Identities As Literacy Leaders? An Exploration Of Competence, Performance, And Recognition Within Communities Of Practice, Christina Glance Petrone

Graduate Theses, Dissertations, and Problem Reports (ETD)

This qualitative multiple-case study explored how reading specialists enact literacy leadership within elementary schools in West Virginia. Although reading specialists are increasingly expected to support schoolwide literacy improvement, leadership responsibilities are not always explicitly defined within their roles. Guided by a communities of practice framework and an identity model, this study examined how reading specialists develop and demonstrate literacy leadership through their daily interactions with teachers, administrators, and other school personnel. Data sources included participant questionnaires and semi-structured interviews with participants, their principals, and colleagues from their school. Participants in this study included three reading specialists (interventionists) working in K-5 …

Beyond The Heroic Leader: Formation For Collaborative Ministry, Graham English

Doctor of Leadership

I have served as a local church pastor for 28 years. In my current service on a denominational team that supports 500 Licensed Workers and 115 churches within the Western District of The Alliance Canada, I identified the following Need, Problem, or Opportunity (NPO): “Many leaders in The Alliance Canada lack collaborative skills, inhibiting participatory leadership, stifling innovation, and diminishing congregational empowerment to engage in God’s mission.” My research highlighted the limitations of heroic leadership in complex and rapidly evolving ministry contexts. Leadership approaches that were once effective in the church no longer align with current relational, cultural, and organizational …

Leadaptive: A Leadership Framework That Equips Pastors To Discern Ministry Season And Flex Leadership Styles With Wisdom, And Effectiveness, Glyn Barrett

Doctor of Leadership

This doctoral project, Leadaptive, addresses the following NPO: inflexible leadership style in Pentecostal and Charismatic churches stifles growth, leading to stagnation and reduced gospel impact. The project addresses this challenge within my vocational context as the Senior Pastor of a multisite church in the United Kingdom, a national denominational leader, and the Chair of Global Church Planting for a worldwide Pentecostal fellowship of more than 460,000 churches. In these settings, leaders often face a tension between spiritual conviction and adaptive responsiveness. The project seeks to design and implement a replicable, Christcentered framework to help pastors lead effectively through the diverse …

The Hidden Cost: Vicarious Trauma And Burnout In Professional Sex Offender Treatment Providers, Diazia Hughes

PCOM Psychology Dissertations

Professionals who provide treatment to individuals who have commuted sexual offenses are routine exposed to traumatic material, placing them at increased risk for both vicarious trauma (VT) and burnout. Despite growing recognition of these occupational hazards, limited research has examined the relationship between VT and burnout within this specialized population. The present study investigated the association between VT and the three dimensions of burnout (i.e. Emotional Exhaustion (EE), Depersonalization (DP), and personal Accomplishment (PA)) among licensed treatment providers working directly with individuals who have commuted sexual offenses. A cross-sectional correlational design was employed with a sample of 107 licensed providers …

Strengthening Workforce Stability And Operational Efficiency In The Transition To Practice: A Quality Improvement Project, Alana L. Lemoine

Master's Theses and Capstones

Abstract 

Background: The transition to professional practice is a challenging period for new graduate nurses, and inadequate support can contribute to high turnover and reduced job satisfaction. Structured mentorship programs have been proposed as an effective strategy to improve retention, support professional development, and enhanced perceived impact during the first year of practice for new graduate nurses.

Local problem: Within a single microsystem, new graduate nurses faced challenges related to access to formal mentorship and support throughout the transition to practice. Baseline data indicated that only 50% of nurses had access to active mentorship, and retention rates in 2024 were …

Improved Daily Communication To Reduce On-Time First Case Start (Fcots) Delays In The Operating Room: A Quality Improvement Project, Autumn Tourangeau

Master's Theses and Capstones

BACKGROUND: First Case On-Time Starts (FCOTS) are a key indicator of perioperative efficiency and influence operating room (OR) utilization, staff productivity, patient satisfaction, and healthcare costs. Baseline data from an ambulatory perioperative unit demonstrated persistent variability in FCOTS performance and inconsistent interdisciplinary communication regarding surgical delays.

Local Problem: Inconsistent communication and documentation of first-case delays limited interdisciplinary awareness of workflow barriers and contributed to ongoing variability in FCOTS performance.

Intervention: A standardized, HIPAA-compliant daily communication process was implemented, consisting of an end-of-day email summarizing FCOTS delays and the documented reasons for delays. Educational materials and standardized documentation tools were introduced …

The Impact And Sustainability Of A School Improvement Grant On Student Outcomes In An Elementary Setting, Tiesha Denise Reed

Theses and Dissertations

The purpose of the study was to examine the impact and sustainability of the School Improvement Grant (SIG) Transformation Model and to determine its impact on a low-performing elementary school. The research study used a quantitative research design to investigate the effects of the SIG on student achievement and school annual reporting data across three time periods: pre-intervention (2014-2015), post-intervention (2016-2017), and six years after the grant ended (2022-2023). The research design was appropriate because it allowed the researcher to collect archival data and examine potential differences across time periods. The independent variable was the three time periods, and the …

More Than A Seat At The Table: Examining How Psychological Safety, Identity Representation, And Leadership Accountability Impact African American Women In Global Workplace Environments, Shelbi Chandler

Theses and Dissertations

This qualitative phenomenological study examined the lived experiences of African American women working in corporate technology environments, with particular attention to psychological safety, representation, and systemic barriers to advancement. Despite increased organizational commitments to equity and inclusion, research continues to demonstrate that Black women encounter persistent intersectional barriers shaped by race and gender within professional settings (Erskine et al., 2021; Field et al., 2023; Roberson, 2019). Guided by Du Bois’s (2008) theory of double consciousness, Goosby Smith’s (2014a) Ubuntic inclusion framework, and appreciative inquiry (AI; Cooperrider & Whitney, 2005), this study explored how African American women interpret, navigate, and respond …