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2026

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Australian University Websites As Colonialities Of Gender, Emily M. Gray, Ampersand Pasley, Emma Fishwick, Mindy Blaise, Jacqueline Ullman, Maria Delaney Jan 2026

Australian University Websites As Colonialities Of Gender, Emily M. Gray, Ampersand Pasley, Emma Fishwick, Mindy Blaise, Jacqueline Ullman, Maria Delaney

Research outputs 2022 to 2026

This paper offers analysis of the first phase of a research project, Understanding and Addressing Everyday Sexisms in Australian Universities. This phase involved a critical content analysis of all 39 of Australia’s public university websites, focusing on how they represent gender, absences in relation to gender and the navigability of the websites in relation to gender equity policy. Drawing on Maria Lugones’s colonialities of gender, this paper demonstrates how university websites have the potential to reproduce or renegotiate inherited institutional everyday sexisms and broader gender inequities. Themes of reconfiguring acceptable gendering, conspicuous absences, and in-built obscurity that emerged from this …


Artificial Intelligence-Enabled Conversational Agents In Tourism & Hospitality: A Systematic Literature Review & Future Research Directions, Abdulaziz Alharbi, Ameet Pandit, Violetta Wilk, Philip J. Rosenberger, Shah Miah Jan 2026

Artificial Intelligence-Enabled Conversational Agents In Tourism & Hospitality: A Systematic Literature Review & Future Research Directions, Abdulaziz Alharbi, Ameet Pandit, Violetta Wilk, Philip J. Rosenberger, Shah Miah

Research outputs 2022 to 2026

Artificial intelligence (AI)-enabled conversational agents (AICAs) are transforming the tourism and hospitality sector. While studies focus on technical and operational aspects, there is limited exploration of consumer behaviour. This study employs the TCCM (Theory, Context, Characteristics and Methodology) framework to analyse the theoretical, contextual and methodological dimensions of AICA use. By utilising an AI-first, human-lens-second approach along with Leximancer for thematic analysis, it emphasises the importance of emotional, ethical and trust-related factors that are often overlooked in adoption models. The paper proposes an integrated conceptual framework that highlights the mechanisms, modifiers and implications of AICA use, along with offering future …


Lived Experience Of Secondary Vicarious Trauma Among The Tegaru Australian Diaspora In The Postwar Context Of Tigray, Hailay Abrha Gesesew, Fauk, Kiflu Gebremicael Tesfamicael, Gebremeskel Mamu Werid, Lillian Mwanri, Amanuel Gebremedhin, Kidane Gebremariam, Semira Hailu, Kalayu Brhane Mruts, Michael Musker, Fisaha Haile Tesfay, Azeb Gebresilassie Tesema, Paul Ward Jan 2026

Lived Experience Of Secondary Vicarious Trauma Among The Tegaru Australian Diaspora In The Postwar Context Of Tigray, Hailay Abrha Gesesew, Fauk, Kiflu Gebremicael Tesfamicael, Gebremeskel Mamu Werid, Lillian Mwanri, Amanuel Gebremedhin, Kidane Gebremariam, Semira Hailu, Kalayu Brhane Mruts, Michael Musker, Fisaha Haile Tesfay, Azeb Gebresilassie Tesema, Paul Ward

Research outputs 2022 to 2026

Background: The war in Tigray has caused humanitarian and public health crises in North Ethiopia in addition to a high prevalence of mental health symptoms among the Tegaru (people from Tigray) diaspora in Australia. To date, there have been no studies that have explored mechanisms of vicarious mental health and resilience among Tegaru diasporas in Australia. Methods: We conducted 14 in-depth interviews with Tegaru people living in South Australia from September 2023 to June 2024. Data analysis involved an initial stage of open coding, followed by conceptual coding. We also applied “interanalyst validity” to validate the code of framework. Results: …