Digital Commons Network^™

Succession Planning Strategies In Polish Family-Owned Businesses, Jan Marcin Klaczak

Walden Dissertations and Doctoral Studies

Family-owned businesses contribute to social and economic advancement, yet many business owners struggle with employing succession planning during intergenerational leadership transitions. Family business leaders are concerned with identifying effective succession planning strategies for the leadership transition to the next generation for business continuity. Grounded in Rothwell’s seven-step model for succession planning, the purpose of this qualitative multiple-case study was to explore succession planning strategies Polish family business leaders used for the leadership transition to the next generation. Three Polish family business leaders who successfully implemented succession planning in their organizations participated in the study. Data were collected through semistructured interviews, …

Relationship Between Country Culture, Country Demographics, And Restaurant Electronic Word-Of-Mouth Valence Ratings, Cynthia Roberts Maubert

Walden Dissertations and Doctoral Studies

Researchers have documented that country culture and country demographics influence electronic word-of-mouth (eWOM) within various industries. Although past research has shown the importance of eWOM to restaurants as a measure of consumer satisfaction, researchers have not established the effect of country culture and country demographics on eWOM within the restaurant industry. Thus, the specific management problem addressed in this quantitative correlational study was the lack of knowledge and understanding regarding the relationship between country culture, country demographics, and restaurant eWOM valence ratings. Grounded in Hofstede’s cultural dimensions theory, the research questions addressed six measures of country culture, 12 measures of …

Fall Prevention On The In-Patient Neurological Stroke Unit, Syvol Letwan Middleton

Walden Dissertations and Doctoral Studies

AbstractThe purpose of this quality improvement (QI) evaluation project was to decrease patient falls on a neurological stroke unit. This unit had the most falls throughout the hospital system. The unit averaged 50-60 falls per year with an average of 4.75 falls per month. Guided by Neumann’s system model, the project targeted those patients at the highest risk for falling related to deficits post-stroke and post-neurological disease process. Staff were informed about Last fall, Express needs, Awareness of safety, and Frequency of bowel and bladder (LEAF) to determine if this tool could decrease falls in the neurological stroke population patients. …

African American Students’ Perceptions Of A Community College Mentoring Program, Julia Anderson

Walden Dissertations and Doctoral Studies

AbstractA local community college was experiencing poor retention rates among African American students, an issue that has challenged community colleges across the United States. To improve this group’s retention, college administrators instituted a mentoring program; however, they later indicated a need to better understand which mentoring strategies were most effective. The purpose of this qualitative study was to understand how students in the program perceived the effects of mentoring, which mentoring strategies they found to be effective, and whether they perceived mentoring as positively impacting their retention. Tinto’s student integration theory provided the conceptual framework to show a connection between …

A Phenomenological Study On Protective Factors Preventing College-Aged Criminal Activity During Cameroon’S Anglophone Crisis, Melvis N. Asongwed

Walden Dissertations and Doctoral Studies

The Anglophone crisis, in which marginalization of the English-speaking regions in Cameroon began in October 2016 and has become one of the most prominent social problems in the nation’s history. It has led to loss of lives, infrastructure damage, displacement of families, incidents of mass violence, unemployment, and a rise in criminal activity in the Anglophone regions. Grounded in the phenomenological approach and guided by the general strain theory (GST), this qualitative inquiry explored the protective factors that have reduced or prevented criminal activity for college students in the Anglophone regions during the crisis. Semi structure interviewing guided participant responses. …

Strategies Information Technology Leaders Used In Implementing Remote Work During The Covid-19, Jouliana Kamal Barghouth

Walden Dissertations and Doctoral Studies

With the imposed lockdown in many countries due to the spread of COVID-19, many leaders were forced to adopt online technologies in transitioning employees to remote work. Leaders not adopting online technologies or remote work during a pandemic are highly susceptible to business closure. Grounded in the technology acceptance model, the purpose of this qualitative single case study was to explore strategies information technology (IT) leaders in Kuwait used to successfully transition employees to remote work during the pandemic. The participants were six IT leaders from a single multinational IT organization who contributed to strategy development during the pandemic to …

Improving Nurse-Patient Communication Through Motivational Interviewing In A Step-Down Unit, Ana G. Becker

Walden Dissertations and Doctoral Studies

AbstractPatient satisfaction is an essential component in assessing the quality of nursing care. Often monitored through patient satisfaction surveys, this doctorate in nursing practice project (DNP) was developed to improve the problem of low Press Ganey nurse-patient communication scores for a medical-surgical step-down unit. The aim of the project was to develop a staff education program for the purpose of introducing motivational interviewing as an intervention to improve nurse-patient satisfaction scores. Lewin’s change model, Knowles’ adult learning theory, and the analysis, design, develop, implement, and evaluate (ADDIE) model were used to guide the development of the DNP project. Conducted over …

A Clinical Practice Guideline For Managing Behavioral Problems In Persons With Dementia, Ken J. Brinker

Walden Dissertations and Doctoral Studies

AbstractAs the baby boom generation ages, the demand for effective nursing care for patients diagnosed with dementia has greatly increased. The challenges associated with dementia include a patient’s inability to focus, pay attention, and follow conversations. Patients often become forgetful, angry, frustrated, and aggressive with family members and caregivers. The medical providers and administrators at a long-term care facility needed assistance in developing a clinical practice guideline for managing behaviors demonstrated by patients with dementia. The project question centered on the identification of current evidence supporting a clinical practice guideline for nursing practice for unpredictable behaviors demonstrated by residents diagnosed …

What Contributes To A Military Veteran Turned College Instructor's Job Satisfaction?, Elizabeth Button

Walden Dissertations and Doctoral Studies

Veterans may seek a second job after retirement or separation from military service. Some choose to seek employment in the field of education and earn the appropriate credentials to do so. If so, they bring motivation, leadership skills, and emotional intelligence (EI) to the classroom. While EI might be a complement to education, it is essential in the military, and veterans continue to use these attributes as they pursue employment in areas of education. The extra steps that former military service personnel must take to transition from the battlefield to the classroom, their immersive experience in the real world, and …

The Relationship Between Counterproductive Work Behavior And Emotional Intelligence Among Leaders In Corrections, John Fitzgerald Caraway

Walden Dissertations and Doctoral Studies

The need for soft skills in corrections and law enforcement continues to be polarized in the media, and the courts, costing organizations billions in litigation and, in some cases, costing the lives for which the individuals have sworn to protect. The purpose of this quantitative correlational study aimed to examine the relationship between counterproductive work behavior (CWB) and emotional intelligence (EI). The research questions focused on the relationship between CWB and EI among leaders in corrections with age, gender, education, and veteran status as control variables. The relationship between a leader's CWB and their EI was not known. The theoretical …

First-Year Teachers’ Perceptions Of The Mentor Program In A Southeastern School District, Taylor L. Castaldo

Walden Dissertations and Doctoral Studies

Many educators are leaving their teaching positions, especially in the early years of their career. This has led many states and districts to mandate teacher mentor programs for new teachers with the hope of retaining these teachers. However, even with these mentor programs, new teachers are continuing to leave their positions, which affects the district, the school, its employees, and the students. A lack of knowledge about teachers’ experiences as mentees in mentoring programs limits a state’s ability to improve programs. This study was conducted to address this gap in knowledge. The purpose of this qualitative study was to explore …

Educating Registered Nurses On Interventions To Alleviate Compassion Fatigue, Andre Sabrina Castor

Walden Dissertations and Doctoral Studies

Walden University

College of Nursing

This is to certify that the doctoral study by

Andre Sabrina Castor

has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made.

Review CommitteeDr. Marilyn Losty, Committee Chairperson, Nursing Faculty Dr. Cheryl Holly, Committee Member, Nursing Faculty Dr. Susan Fowler, University Reviewer, Nursing Faculty

Chief Academic Officer and Provost Sue Subocz, Ph.D.

Walden University2022

Staff Education Program To Reduce Burnout Among Health Care Professionals On A Long-Term Care Unit, Emelda Mati Che

Walden Dissertations and Doctoral Studies

AbstractBurnout negatively impacts the performance of health care providers, decreasing the quality of care provided to patients and affecting patients’ experience. This problem is evident in health care staff on long-term care units (LTCUs) as they strive to meet their patients’ chronic and acute care needs. Health care professionals often lack adequate knowledge on how to manage work-related stress and reduce the issue of burnout in this work environment. The health care professionals working on the LTCU at the local continuing care retirement facility were identified as lacking knowledge to manage work-related stress and burnout. Addressing this problem is essential …

Experience Of Burnout Among Psychiatric Hospital Staff, Cindy Cisneros

Walden Dissertations and Doctoral Studies

Negative experiences at work are common at inpatient psychiatric hospitals and can result in burnout. This is especially the case for psychiatric hospital staff, as they are commonly the first and most frequent line of contact for patients in acute psychiatric care. This study provided relevant insight into the factors that influence the experience of burnout among psychiatric hospital staff that care for patients in inpatient psychiatric hospitals. Research on how burnout affects psychiatric hospital staff apart from other medical professionals is not robust and lacking in qualitative analysis. The transactional model of stress and coping framework constituted the theoretical …

Predictive Factors Of Bullshit Receptivity Among Adults, Gregory Coffing

Walden Dissertations and Doctoral Studies

Bullshit receptivity is a relatively new concept in the field of psychology and refers to people’s susceptibility to providing meaning to meaningless claims. Ascribing meaning to meaningless claims is a way to make inaccurate judgments regarding the behaviors, events, and interactions around each person. The research on bullshit receptivity is scant. The purpose of this quantitative cross-sectional survey design study was to investigate whether critical thinking, individualism–collectivism, political ideology, religiosity, right-wing authoritarianism, social–dominance orientation, and need for closure predict bullshit receptivity. These variables were selected to represent a greater conglomeration of daily internal and external factors that affect a person’s …

School Contextual Conditions That Influence Newly Hired Teachers To Remain Or Leave Their School District, Faith Cole

Walden Dissertations and Doctoral Studies

A suburban school district in the midwestern United States experienced concerning teacher attrition rates of teachers with 5 or fewer years of experience. The gap in practice addressed in this study was that district administrators had little knowledge about how newly hired teachers experienced the contextual conditions that occur at their schools and how these experiences influenced the teachers to leave or remain employed in the district. The purpose of the basic qualitative study was to provide information to district administrators that they could use to develop and apply practices, programs, and policies to provide school contextual conditions that support …

The Employees’ Perspective: Situational Leadership Style Flexibility And Effectiveness And Employee Performance In A Technological Organization, Merari Cortes

Walden Dissertations and Doctoral Studies

Poor employee performance can have adverse effects on business outcomes. Business leaders are concerned with poor performance, which can minimize profitability and negatively impact business sustainability. Grounded in the Situational Leadership II® model, the purpose of this quantitative correlational study was to examine the relationship between situational leadership style flexibility, effectiveness, and employee performance as perceived by employees, controlling for employee gender, job location, and tenure. A random sample of 99 technology company employees completed the Leader Behavior Analysis II®– Other and the Employee Job Performance measurement tools. Using hierarchical multilinear regression, employee gender, job location, and tenure were entered …

Experiences And Perceptions Of Hospital Social Workers Regarding Discharge Planning And Readmission, Kenshara Cravens

Walden Dissertations and Doctoral Studies

The Centers for Medicare and Medicaid Services created the Hospital Readmission Reduction Program in 2010 to decrease the problem of hospital readmissions. This program reduces hospital reimbursements from Medicare or Medicaid when patients with specific diagnoses are readmitted within 30 days of discharge. This generic qualitative study explored hospital social workers’ experiences and perceptions of the impact of discharge planning on hospital readmission. Meleis’s transitions theory provided the conceptual framework for this study. Data were collected from semistructured interviews with 10 female medical social workers. Data analysis entailed categorizing and classifying the data into emerging themes to answer the research …

Small Beauty Salon Business Strategies For Sustaining Operations Beyond 5 Years, Yolanda Davis

Walden Dissertations and Doctoral Studies

AbstractFifty percent of all small businesses fail within the first 5 years of operation, which includes some small salon business owners who lack effective strategies to sustain and maintain their businesses beyond 5 years. Using contingency theory, the purpose of this multiple case study was to explore the strategies some small salon business owners use to sustain and maintain their business beyond 5 years. Five small beauty salon business owners in Georgia were selected based on their strategies to sustain their businesses beyond 5 years. Data were collected from semistructured interviews and public documents from participants’ business websites and social …

Effect Of Gender On The Relationship Between Leadership Style And Employee Engagement, Shawana Denise Davis

Walden Dissertations and Doctoral Studies

This study examined the degree to which the views of transformational and transactional leadership style, based on gender, influence leader-follower employee engagement. The study was conducted using a non-experimental quantitative research design, resulting in a proposed theoretical model that defines gender as a moderating variable on leadership style that predicts leader-follower employee engagement. The sample frame was drawn from entry-level front-line employees located in the Southeastern US region. Employing multiple regression analysis, this quantitative investigation analyzed participants utilizing MLQ-5X leadership scores and employees’ ISA Engagement Scale scores. Participants (N = 102) completed both survey instruments. The research examined one research …

An Analysis Of Client And Employee Satisfaction Surveys For A Public Organization, Jennifer Davidna Derisse

Walden Dissertations and Doctoral Studies

The need to analyze surveys to understand clients and improve services has been a focus of scholars. It is missing in literature the best methods to analyze surveys. Researchers have yet been able to establish the need of surveys in public organizations. The problem was that the Sunshine House (SH) needed to analyze surveys to understand clients and improve services. Surveys were analyzed to apply alignment, effectiveness, and action orientation. The purpose of this study was to analyze perceptions of clients and staff in surveys concerning the effectiveness of services. Research questions were the following: (a) employee satisfaction and employee …

Assessing The Impact Of Domestic Violence Upon The Lives Of African American Women, Meleh Duarto

Walden Dissertations and Doctoral Studies

Domestic violence is a public health problem in the United States. It can be associated with physical, mental, emotional, and psychological problems for the victims. African American (AA) women experience this type of violence more than any other ethnicity or race. The purpose of this phenomenological qualitative study is to identify and report AA women’s lived experiences of domestic violence. Even though research devoted to understanding domestic/intimate partner violence’s consequences is limited, this problem has devastating consequences for AA women. This problem needs immediate attention. Likewise, there is limited empirical research done on the topic: Why do African Americans experience …

Strategies Used To Mitigate Voluntary Employee Turnover In Holistic Wellness Centers, Traci N/A Eisenberg-Rayburn

Walden Dissertations and Doctoral Studies

High voluntary employee turnover rates can be expensive for businesses since more than half of the U.S. workforce changed jobs or left their employers in 2020. Owners of holistic wellness centers who experience high voluntary turnover can experience issues involving maintaining workloads, keeping patients satisfied, and maintaining a competitive edge. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies for holistic wellness center owners in the northeastern region of the U.S. to decrease voluntary employee turnover. Data were collected from semistructured interviews with three holistic wellness center owners and analyzed using thematic analysis. …

Organizational Leadership Culture And Gender Inequality In The C-Suite, Rocelia Hornbuckle

Walden Dissertations and Doctoral Studies

Women in the automotive industry often struggle to advance into top leadership positions. More specifically, culture and gender inequality affect senior-level and higher women leaders trying to achieve a position in the C-Suite in automotive manufacturing organizations. The purpose of this qualitative phenomenological study was to explore the lived experiences of senior-level and higher women seeking a C-Suite position. The research questions addressed the lived experiences of women who strive to be promoted to C-Suites positions. Three sub-questions were used to evaluate participants' perceptions, leveraging them to increase awareness of the cultural and gender inequality affecting the representation of women …

Effect Of Family Engagement On The Behavioral Health Of Mentally Ill Offenders, Jessica Rae Horn

Walden Dissertations and Doctoral Studies

In the United States, 40% of incarcerated individuals have been diagnosed with a mental health disorder, but they often lack the support system needed to navigate their incarceration. This study addressed ways to understand how family engagement opportunities can improve the behavioral health of mentally ill offenders. Specifically, five research questions were used to explore the degree to which the practice of family engagement was understood as a method for providing support to mentally ill incarcerated individuals. The study followed the Baldrige Framework of Excellence to identify current organizational leadership and management issues that can help reach its goals, improve …

Public Company Ceo Strategies For Navigating A Global Economic Shock, Trevor Lee Johnson

Walden Dissertations and Doctoral Studies

Covid-19 has been the most significant economic shock of the 21st century, evidenced by the S&P 500 index plunging over 30% in early 2020. Business leaders who fail to prepare for black swan events are at a high risk of failure. Grounded in Taleb’s black swan theory, the purpose of this qualitative multiple case study was to explore strategies some public market CEOs use to defend share price returns during economic shocks. The participants were five CEOs of five publicly traded companies listed on the Toronto Stock Exchange who generated positive investor returns since the pandemic began. Data were collected …

How Elementary School Principals Manage Their Workload, Cynthia Ann Mccabe

Walden Dissertations and Doctoral Studies

Elementary school principals in a suburban, Mid-Atlantic public school system may face challenges when balancing their workload. This problem is significant as an elementary school principal’s workload could contribute to ineffective leadership. The purpose of this basic qualitative study was to explore how these principals balance their workload and obtain their perceptions of the administrative support required to meet the daily challenges of their job. The conceptual framework is Gronn’s distributed leadership model which is based on the purposeful sharing and disseminating of leadership responsibilities. The research questions explored how elementary school principals describe the challenges they have in balancing …

Evacuation Emergency Management During Hurricane Katrina: A Decision-Making Analysis, Kimberli Roessing-Anderson

Walden Dissertations and Doctoral Studies

Emergency management policy is useful when it involves the stakeholders it serves in the decision-making process. The death toll for Hurricane Katrina in 2005 was almost 2,000 people. Many of the dead and injured lived in low-income communities. There were significant challenges with the evacuation of residents of the Ninth Ward of New Orleans during Hurricane Katrina. Like many public policies, emergency management has evolved over time. Periodically, a catalyst event, such as Hurricane Katrina, shapes public opinion and eventually public policy and its administration. Punctuated equilibrium theory was used to examine the decision-making process of Ninth Ward residents to …

Nonprofit Administrator Strategies To Procure And Retain Long-Term Donors, Dr. Maxine Rolle

Walden Dissertations and Doctoral Studies

Abstract Nonprofit sector administrators inability to procure and retain long-term donors can result in reduced revenue and possible organization failure. Nonprofit administrators who lack strategies to procure and retain long-term donors can negatively impact organizational performance and success. Grounded in network theory, the purpose of this qualitative multiple-case study was to explore strategies nonprofit administrators use to procure and retain long-term committed donors to remain operable. The participants comprised four administrators of four separate nonprofit organizations in Fort Lauderdale, Florida who procured and retained long-term committed donors to remain operable for at least 5 years. Data were collected through semistructured …

Effective Business Survival Strategies Among Women-Owned Small And Medium Enterprises After A Natural Disaster, Clorinda Valentina Sanders

Walden Dissertations and Doctoral Studies

Women business owners (WBOs) who experience natural disasters face significant challenges, such as disruption of business operations, damage, or detriment to infrastructure, decreased revenue, and low customer confidence. WBOs are concerned with business continuity and the social and economic impact of natural disasters in their communities. Grounded in the resource-based view and marketing entrepreneurship theories, the purpose of this qualitative multiple case study was to explore strategies WBOs of small and medium enterprises (SMEs) use to survive a natural disaster. The participants were four women SME owners in northeast Florida who implemented strategies to maintain business continuity during and after …