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2021

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Objection Practice Using A Live Appointment-Setting Call With Professionals, Shannon Cummins Dec 2021

Objection Practice Using A Live Appointment-Setting Call With Professionals, Shannon Cummins

Marketing & Entrepreneurship Faculty Publications

Getting students comfortable with responding to customer objections is a challenge. This assignment introduces students to objection response using a live role-play conducted with professionals over the phone. The project typically takes 3 weeks to complete and is an excellent way to deliver value to professional partners or involve alumni in a time-efficient and location neutral manner. The project works equally well in-person or online. Results show that students participating in the live role-play call have higher actual and perceived learning regarding objection response techniques. Additionally, students who participate are more likely to receive a job or internship offer due …


The Impact Of Covid-19 On Risky Behaviors And Health Changes In African-American Smokers Who Are Eligible For Ldct Screening, Tung-Sung Tseng, Mirandy Li, Yu Hsiang Kao, Lei Shih Chen, Hui Yi Lin Dec 2021

The Impact Of Covid-19 On Risky Behaviors And Health Changes In African-American Smokers Who Are Eligible For Ldct Screening, Tung-Sung Tseng, Mirandy Li, Yu Hsiang Kao, Lei Shih Chen, Hui Yi Lin

School of Public Health Faculty Publications

The COVID-19 pandemic has disrupted much of day-to-day life in the US and around the world. Smokers have a higher risk of adverse outcomes due to COVID-19. This study investigated the impact of COVID-19 on risky behaviors and health changes in lower income African-American smokers eligible for Low dose computed tomography (LDCT) screening, who may be more adversely impacted by the COVID-19 pandemic. A total of 22 African-American daily smokers who were eligible for LDCT screening participated in this study. The mean age of participants was 61.2 years old (SD = 4.7), 77.3% of the smokers were female, all participants …


Effects Of Inclusive Social Skills Training On Preschoolers, Lauren E. Weiss Dec 2021

Effects Of Inclusive Social Skills Training On Preschoolers, Lauren E. Weiss

Special Education ETDs

Social interventions for children with disabilities are generally conducted in small groups and outside of the classroom; therefore, little is known about inclusive and classwide social interventions in early childhood educational settings. This study evaluated the effects of inclusive social skills training (ISST), a program delivered remotely to inclusive preschool classrooms via direct instruction, video modeling, rehearsal, and feedback, to teach social skills. Educators rated preschoolers' social skills in a nonequivalent pretest-posttest design and evaluated the social validity of ISST. I examined the differences in scores. A significant interaction effect was detected in the program group between abilities. Overall, educators …


Facial Expressions And Emotion Labels Are Separate Initiators Of Trait Inferences From The Face, Anthony Stahelski, Amber Anderson, Nicholas Browitt, Mary Radeke Dec 2021

Facial Expressions And Emotion Labels Are Separate Initiators Of Trait Inferences From The Face, Anthony Stahelski, Amber Anderson, Nicholas Browitt, Mary Radeke

All Faculty Scholarship for the College of the Sciences

Facial inferencing research began with an inadvertent confound. The initial work by Paul Ekman and Wallace Friesen identified the six now-classic facial expressions by the emotion labels chosen by most participants: anger, disgust, fear, happiness, sadness, and surprise. These labels have been used by most of the published facial inference research studies over the last 50 years. However, not all participants in these studies labeled the expressions with the same emotions. For example, that some participants labeled scowling faces as disgusted rather than angry was seen in very early research by Silvan Tomkins and Robert McCarty. Given that the same …


The Development Of A Social And Emotional Well-Being Scale Using Esem And Cfa: Synergistic Stories In Complex Models, Christopher Hughes Busath Dec 2021

The Development Of A Social And Emotional Well-Being Scale Using Esem And Cfa: Synergistic Stories In Complex Models, Christopher Hughes Busath

Theses and Dissertations

School districts face unique challenges as they implement social and emotional learning (SEL) initiatives, particularly when choosing or developing a high-quality scale to measure non-academic competencies. Like collaborations with the CORE school districts described by West, Buckley, et al. (2018) and the Washoe County School District described by Davidson et al. (2018), Alpine School District (ASD) partnered with Brigham Young University (BYU) to develop a scale (80 items) that reflected their Vision for Learning framework. In this pilot study, I describe the collaborative and iterative process used to develop a shortened version of the ASD Social and Emotional Well-Being Scale …


Blue Light, Rachael Greenfield Dec 2021

Blue Light, Rachael Greenfield

Theses

During a steamy afternoon at the beach, a seagull makes its way through crowds of phone-distracted humans in its search for a meal. When it lays its eyes on a fresh box of french fries, the seagull stops at nothing to get a taste, even while increasingly strange fates are befalling the humans. While everyone is distracted, by fries or by cell phones, a vortex opens in the sky and carries everyone into the unknown. Finally, with the people vanished, the seagulls reap the benefits of an abandoned beach full of snack foods left behind. Blue Light began as an …


The “Nature” Of Seaman Status After Sanchez, Thomas C. Galligan Jr. Dec 2021

The “Nature” Of Seaman Status After Sanchez, Thomas C. Galligan Jr.

Louisiana Law Review

The article discusses a U.S. Supreme Court case involving welder Gilbert Sanchez who filed a complaint against his employer, Smart Fabricators of Texas LLC, after he sustained an injury at work, including information on pre-en banc proceedings and the application of seaman status jurisprudence.


Witnessing "Story Truth" And The Narrative Of The Resurrection: Reintegration After Crisis In Tim O'Brien's The Things They Carried, Hayley E. Langton Dec 2021

Witnessing "Story Truth" And The Narrative Of The Resurrection: Reintegration After Crisis In Tim O'Brien's The Things They Carried, Hayley E. Langton

Theses and Dissertations

Sarah Bachelard describes crisis as a turning point during which all previous frameworks collapse. The narrative structure of the resurrection reveals the influential role of narrative in reintegrating such crises back into a place of meaning and wholeness. Using the resurrection narrative as an interpretive framework for Tim O'Brien's The Things They Carried reveals how "story truth" acknowledges the transcendent meaning that lies beyond all texts and circumstances, and so reintegrates crisis and redeems meaning for Tim and his fellow soldiers. The transcendent and transformative qualities of story truth illustrate the latter's innately spiritual nature, even within secular texts. Story …


The Impact Of Trauma On Parenting Experiences Of Refugees, Mili Menon-Perez Dec 2021

The Impact Of Trauma On Parenting Experiences Of Refugees, Mili Menon-Perez

Honors Theses

The importance of understanding trauma amongst refugees and providing trauma-informed care continues to grow as the number of refugees in the United States steadily increases. Despite the necessity of providing trauma-informed services to this population, a limited number of studies have explored the impact of trauma on this population and how to improve case management. This literature review aims to analyze the relationship between trauma and parenting experiences of refugees within the United States. It also aims to explore the impact of trauma on parenting experiences within this population and how social workers can best provide trauma-informed and culturally competent …


The Motivations Of Learning Foreign Languages: A Descriptive Case Study Of Polyglots, Noprival Noprival, Zainal Rafli, Nuruddin Nuruddin Dec 2021

The Motivations Of Learning Foreign Languages: A Descriptive Case Study Of Polyglots, Noprival Noprival, Zainal Rafli, Nuruddin Nuruddin

The Qualitative Report

Polyglots are extraordinary people in terms of language ability. Therefore, it is interesting to academically explore their motivations for learning several languages. This research is novel compared to previous studies because scant extant research exists of polyglots’ motivation for learning several languages. To this end, researchers collected data from semi structured interviews obtained from five informants. The method that we used was a descriptive case study. Findings showed that the polyglots’ motivation for learning multiple foreign languages were (a) pleasure, (b) social intercourse, (c) professional purposes, and (d) academic purposes. Mostly, the previous research revealed that motivation for people learning …


“I Am More Than My Country Of Origin”: An Arts-Based Engagement Ethnography With Racialized Newcomer Women In Canada, Danielle J. Smith, Amy Green, Sarah Nutter, Anusha Kassan, Monica Sesma-Vazquez, Nancy Arthur Prof, Shelly Russell-Mayhew Dec 2021

“I Am More Than My Country Of Origin”: An Arts-Based Engagement Ethnography With Racialized Newcomer Women In Canada, Danielle J. Smith, Amy Green, Sarah Nutter, Anusha Kassan, Monica Sesma-Vazquez, Nancy Arthur Prof, Shelly Russell-Mayhew

The Qualitative Report

Many women immigrate with the hope that they will gain new opportunities for themselves and their families, however, they often face significant challenges due to the intersectional stigmas related to their gender, immigration status, and other aspects of their social location. In this study, we sought to understand the holistic experience of racialized newcomer women to better support their integration process. Using Arts-Based Engagement Ethnography (ABEE), we employed the use of cultural probes and qualitative interviews to gain an in-depth understanding of the experience of ten newcomer women. An ethnographic analysis of this data yielded four overarching structures which include …


Challenges Among Children During Three Phases Of Covid-19 In Pakistan, Sana Rehman Dec 2021

Challenges Among Children During Three Phases Of Covid-19 In Pakistan, Sana Rehman

The Qualitative Report

Children are not indifferent to mental health issues in response to COVID-19 and experienced surge of challenges. Therefore, in the current study children of 8 to 16 years were recruited to investigate the challenges and its impact on children mental health during all three phases of COVID-19. The Colaizzi’s phenomenological method for qualitative analysis was used to investigate the student’s response. The reactions of students were summarized into three themes and sixteen sub-themes considering all three phases of COVID-19. The three major themes are religious concerns, mental health issues, and academic concerns. The findings have been discussed in terms of …


Educational Pandemic Impacts In Applied Behavior Analysis (Aba) Classrooms: Qualitative Outcomes From Board Certified Behavior Analyst (Bcba) And Registered Behavior Technicians (Rbt) Perspectives, Chana S. Josilowski-Max, Nicole Lambright Dec 2021

Educational Pandemic Impacts In Applied Behavior Analysis (Aba) Classrooms: Qualitative Outcomes From Board Certified Behavior Analyst (Bcba) And Registered Behavior Technicians (Rbt) Perspectives, Chana S. Josilowski-Max, Nicole Lambright

The Qualitative Report

The current COVID-19 pandemic has led to unprecedented changes in how Applied Behavior Analysis (ABA) services are provided to students/clients with autism spectrum disorders (ASD), and scant literature is available from which to determine the best course of action for providing safe services during a pandemic. The research question for this study is: What is the essence of experiences of parents, teachers, and Board-Certified Behavior Analysts of students with ASD who are now receiving ABA services remotely due to the COVID-19 pandemic school closures? Generic qualitative design was used to analyze the responses of nine participants who are either Board …


The Impact Of Inquiry-Based Professional Development On Educator Self-Efficacy, Kaia Grant Dec 2021

The Impact Of Inquiry-Based Professional Development On Educator Self-Efficacy, Kaia Grant

Dissertations, Theses, and Projects

This 2021 study focuses on the impact of inquiry based professional development on educator self-efficacy. The study works to understand how practices like cognitive coaching and inquiry-based practices assist educators in developing self-efficacy related to their practice. Educators were given the New General Self-Efficacy Scale (Chen et al., 2001), before and after an observation process and were interviewed as a part of their post-observation. The research took place in a rural Minnesota school district with both primary and secondary education staff. The data and results that follow display both a consistent and increased level of self-efficacy as it pertains to …


Disaster Communication And Information Literacy Of Mothers In Facing Flood Disasters In Banjar Regency, Yuanita Setyastuti, Lalita Hanief, Nur Mahmudi Dec 2021

Disaster Communication And Information Literacy Of Mothers In Facing Flood Disasters In Banjar Regency, Yuanita Setyastuti, Lalita Hanief, Nur Mahmudi

Library Philosophy and Practice (e-journal)

This study aims to analyze disaster communication literacy in mothers in dealing with floods in Banjar Regency. This study is qualitative research and uses a case study type. Data collection techniques using semi-structured interviews, observation, and documentation. Informants in this study are mothers who have children and live in the Banjar Regency area. Supporting informants are BPBD as an institution involved in flood disaster management. Data analysis in the form of data collection, data reduction, data presentation, and concluding/verification.

Based on the results of the study, it was found that the literacy of maternal disaster communication in Banjar Regency was …


Alterations In Glycemic Variability, Vascular Health, And Oxidative Stress Following A 12-Week Aerobic Exercise Intervention-A Pilot Study, Joshua R. Sparks, Mark A. Sarzynski, J. Mark Davis, Peter W. Grandjean, Xuewen Wang Dec 2021

Alterations In Glycemic Variability, Vascular Health, And Oxidative Stress Following A 12-Week Aerobic Exercise Intervention-A Pilot Study, Joshua R. Sparks, Mark A. Sarzynski, J. Mark Davis, Peter W. Grandjean, Xuewen Wang

International Journal of Exercise Science

International Journal of Exercise Science 14(3): 1334-1353, 2021. The state of being overweight or obese leads to an increased risk of development of cardiometabolic disease. Increases in glycemic variability have been associated with greater induction of oxidative stress and declined vascular health, which may be exacerbated by higher weight status and improved through exercise. The purpose of this study was to examine the impact of a twelve-week aerobic exercise intervention on continuous glucose monitor (CGM) assessed glucose concentrations and glycemic variability, and biomarkers of vascular health and oxidative stress in overweight or obese adults. Eight adults (Age = 48.9 ± …


Book Reviews, Florida Historical Society Dec 2021

Book Reviews, Florida Historical Society

Florida Historical Quarterly

THE MERCHANT OF MANCHAC: THE LETTERBOOKS OF JOHN FITZPATRICK, 1768-1790, edited by Margaret Fisher Dalrymple, reviewed by William S. Coker; EARLY MEDICAL HISTORY OF PINELLAS PENINSULA: A QUADRICENTENNIAL EPOCH, by Frederick Eberson, reviewed by William M. Straight; THE SOUTH, A HISTORY, by I. A. Newby, reviewed by Bell I. Wiley; ANDREW JACKSON IND THE COURSE OF AMERICAN EMPIRE, 1767-1821, by Robert V. Remini, reviewed by Edwin A. Miles; DEEP LIKE THE RIVERS: EDUCATION IN THE SLAVE QUARTER COMMUNITY, 1831-1865, by Thomas L. Webber, reviewed by Peter Kolchin; POLITICS AND POWER IN A SLAVE SOCIETY: ALABAMA, 1800-1860, by J. Mills Thornton …


Book Reviews, Florida Historical Society Dec 2021

Book Reviews, Florida Historical Society

Florida Historical Quarterly

THE MILITARY PRESENCE ON THE GULF COAST: GULF COAST HISTORY AND HUMANITIES CONFERENCE, VOLUME VII, edited by William S. Coker, reviewed by Don Higginbotham; TACACHALE: ESSAYS ON THE INDIANS OF FLORIDA AND SOUTHEASTERN GEORGIA DURING THE HISTORIC PERIOD, edited by Jerald T. Milanich and Samuel Proctor, reviewed by John W. Griffin; THE TROUBLE OF IT Is, by David M. Newell, reviewed by Gloria Jahoda; THE YOUNG HAMILTON: A BIOGRAPHY, by James Thomas Flexner, reviewed by Aubrey C. Land; THE RISE AND FALL OF THE PLANTATION SOUTH, by Raimondo Luraghi, reviewed by Julia F. Smith; MILLEDGEVILLE: GEORGIA’S ANTEBELLUM CAPITAL, by James …


The Mosquito Fleet's Guides And The Second Seminole War, George E. Buker Dec 2021

The Mosquito Fleet's Guides And The Second Seminole War, George E. Buker

Florida Historical Quarterly

The significance of the navy’s role in the Second Seminole War has often been overlooked, especially its impact upon the Seminole nation through the many naval canoe expeditions into the Everglades during the last years of the war. Yet the fact remains that these incursions caused the Seminole people to break up their their war bands and resort to small family groups to avoid the pursuing sailors and marines. Such dispersal destroyed the Indians’ ability to maintain an effective military posture against the United States forces in southern Florida. Once the navy obtained proficient guides who were knowledgeable about the …


William Edwards And The Historic University Of Florida Campus: A Photographic Essay, Stephen Kerber Dec 2021

William Edwards And The Historic University Of Florida Campus: A Photographic Essay, Stephen Kerber

Florida Historical Quarterly

The University of Florida officially dates its birth to the founding of the East Florida Seminary in 1853, but the university has really existed in its present form only since 1905. In that year the Florida legislature passed the Buckman Act (named for state Representative Henry H. Buckman, its main author), which consolidated the colleges, seminaries, and institutes receiving state support.


Book Reviews, Florida Historical Society Dec 2021

Book Reviews, Florida Historical Society

Florida Historical Quarterly

THE WORK OF JACQUES LE MOYNE DE MORGUES , A HUGUENOT ARTIST IN FRANCE, FLORIDA, AND ENGLAND, edited by Paul Hulton, reviewed by Charles E. Bennett; THE LIFE OF HENRY LAURENS MITCHELL, FLORIDA’S 16TH GOVERNOR, by George B. Church, Jr., reviewed by Stephen Kerber; INTERVENTION IN SPANISH FLORIDAS 1801-1813: A STUDY IN JEFFERSONIAN FOREIGN POLICY, by Wanjohi Waciuma, reviewed by Jack D. L. Holmes; FORT MELLON, 1837-1842: A MICROCOSM OF THE SECOND SEMINOLE WAR, by Arthur E. Francke, Jr., reviewed by Frank Laumer; OLD MOBILE: FORT LOUIS DE LA LOUISIANE, 1702-1711, by Jay Higginbotham, reviewed by Robert R. Rea; CORRESPONDENCE …


Helen Hunt West: Florida's Pioneer For Era, James R. Mcgovern Dec 2021

Helen Hunt West: Florida's Pioneer For Era, James R. Mcgovern

Florida Historical Quarterly

Since Florida's postion on the Equal Rights Amendment is considered critical in the interim remaining before the time limit for the amendment expires in 1979, it would seem particularly relevant to examine the historical roots of ERA in Florida. To do so is to unfurl the purple, gold, and white banner of the National Woman’s Party (NWP), the only organization which proposed ERA nationally in 1923 and which alone effectively propagandized on its behalf until the 1960s, and to focus on the activities of one of its key members, Helen Hunt West of Jacksonville.


The Disc® Personal Profiles Of Emerging Sign Language Interpreters, Kim B. Kurz, Kierstin S. Muroski, Veronika B. Talbott Dec 2021

The Disc® Personal Profiles Of Emerging Sign Language Interpreters, Kim B. Kurz, Kierstin S. Muroski, Veronika B. Talbott

Journal of Interpretation

Language interpretation is a discipline of choices governed by the unique personality and behavioral traits of individuals involved in an interpreted interaction. Interpreters are communication facilitators for people who do not share languages. Every interpreter has distinct personality and behavioral traits that influence their communication choices. There are benefits for interpreters to be keenly aware of personality styles and behaviors. This article reports the findings of the personality and behavioral styles using the DiSC® Personality Profile Instrument of 242 undergraduate American Sign Language-English Interpreting students over a nine-year period. Specifically the study explores the four DiSC® profiles, Dominance, Influence, Steadiness, …


Think-Pair-Share As A Springboard For Study Buddies In A Virtual Environment, Philip J. Sembert Ii, Paul J. Vermette, Frank Lyman, Marry Ellen Bardsley, Carolyn Snell Dec 2021

Think-Pair-Share As A Springboard For Study Buddies In A Virtual Environment, Philip J. Sembert Ii, Paul J. Vermette, Frank Lyman, Marry Ellen Bardsley, Carolyn Snell

Excelsior: Leadership in Teaching and Learning

Many powerful teaching techniques have not yet fully transitioned from face-to-face use to the new remote instructional paradigm forced on teacher educators and teacher candidates during the pandemic. Experiences by candidates and by instructors in this new environment need to be compiled and shared as we head forward into structures and situations. This article describes how one such technique, Think-Pair-Share (Lyman, 1981) inspired assigning Study Buddies in a co-taught graduate level teacher education course, Managing Culturally Responsive Classrooms, in the summer of 2020. Two teacher candidates, two professors and Dr. Frank Lyman, offer insight and suggestions about this practice, its …


Comparing Special Education Teachers’ Personality Profile With Their Choice To Teach, Laron A. Scott, Lauren Bruno, Philip Gnilka, Lindsay Kozachuk, Katherine Brendli, Vivian Vitullo Dec 2021

Comparing Special Education Teachers’ Personality Profile With Their Choice To Teach, Laron A. Scott, Lauren Bruno, Philip Gnilka, Lindsay Kozachuk, Katherine Brendli, Vivian Vitullo

Excelsior: Leadership in Teaching and Learning

Researchers have yet to examine the association of Holland personality profiles as it relates to special education teachers. In response to this need, we report the personality and vocational profiles (Holland Codes) of 134 special education teachers across a special education training program. The purpose of this paper is to summarize findings from the Self-Directed Search measure commonly used to assess the personality of participants in an occupation and suggest implications for participants’ choice in becoming a special education teacher. Our focus was on personality match with vocational choice to include participants’ demographic (e.g., gender, race/ethnicity, and geographical location) profile. …


Enhancing Classroom Management Skills: Efficacy Of A Supplemental Multi-Platform Intervention For Preservice Teachers, Michael S. Rosenberg Phd, Sunny R. Duerr, Kate Ingraham, Karen Bell, Art Gould Dec 2021

Enhancing Classroom Management Skills: Efficacy Of A Supplemental Multi-Platform Intervention For Preservice Teachers, Michael S. Rosenberg Phd, Sunny R. Duerr, Kate Ingraham, Karen Bell, Art Gould

Excelsior: Leadership in Teaching and Learning

Many teachers are ill-prepared to apply practices that can both preempt and address challenging behaviors that interfere with academic instruction. We evaluated the efficacy of a supplemental multi-platform (direct instruction, guided practice, and mixed reality simulations) intervention designed for preservice teachers who do not have opportunities to participate in formal classroom management courses. Efficacy of the intervention was assessed through the quality of classroom management plans, the presentation and implementation of the plan in the virtual classroom, and classroom management self-efficacy. Results indicated that preservice teachers successfully developed quality proactive classroom management plans but struggled to present and implement their …


Is There A Disproportionate Representation Of African American Males In Special Education? A Causal-Comparative Investigation, Kiena S. Hughley, Karen H. Larwin Dec 2021

Is There A Disproportionate Representation Of African American Males In Special Education? A Causal-Comparative Investigation, Kiena S. Hughley, Karen H. Larwin

Journal of Organizational & Educational Leadership

African American male students are disproportionately represented in special education. The purpose of the current study is to examine the disproportionality of African American male students who are referred to special education programs and are identified special education services, specifically in the areas of Emotional Disturbance (ED), Specific Learning Disability (SLD), and other low incidence disabilities (OTH), which includes Speech & Language Instruction, Other Health Impaired, Autism, and Traumatic Brain Injury, in Northeast Ohio’s suburban school district for the 2017-2020 school year. The sample was drawn from a suburban school district in Northeast Ohio which consisted of six schools. Findings …


Factors Of Motivation In Education: Perspectives Of College Students And Their Professors, Caitlin Reash, Karen H. Larwin Dec 2021

Factors Of Motivation In Education: Perspectives Of College Students And Their Professors, Caitlin Reash, Karen H. Larwin

Journal of Organizational & Educational Leadership

This study examines motivational factors based on college students’ and faculties’ perceptions to determine which factors are most impactful. The researchers utilized Jones’ MUSIC® Model of Motivation College Student and Professor inventories. Both are designed to determine the factors that impact student motivation (Jones, 2020). The Caring factor was the highest endorsed factor by both college students and faculty in all data collections. A paired sample t-test revealed that the Usefulness factor was rated statistically different by faculty and students. These data can be used to inform programmatic decisions and course design in the university’s education department.


Principals’ Perceptions And Understandings Of Teacher Leadership, Anna Hart Dec 2021

Principals’ Perceptions And Understandings Of Teacher Leadership, Anna Hart

Journal of Organizational & Educational Leadership

No singular definition of teacher leadership (TL) exists in empirical literature or practice in the field. This lack of clarity has greatly impacted the implementation of TL in American schools. The purpose of this study qualitative case study was to investigate public school principals’ perceptions and understandings of TL in an effort to better inform continued efforts toward its ubiquitous application in American schools. Principals’ definitions of TL fell into three categories: action-based, quality-based, and role-based definitions. Principals’ recognition of the work of teacher leaders in schools fell into two parallel categories: action-based and role-based leadership. Findings reveal that many …


Review Of Motivational Practices And Job Performance Of Staff In University Libraries, Wisdom Okereke Anyim Dec 2021

Review Of Motivational Practices And Job Performance Of Staff In University Libraries, Wisdom Okereke Anyim

Library Philosophy and Practice (e-journal)

Understanding the factors that motivate library staff helps to improve job performance and accelerate service delivery in the library. The paper revealed motivational methods that guarantee increasing productivity of staff, engagement and potential maximization. The study reviewed the concept of job performance, effect of motivation on job performance, motivational approaches, theories of motivation and job performance. Various training and development programmes as motivational tools were also identified. It was concluded that motivational practices should not be taken for granted as library staff tend to perform effectively when they are motivated by the management.