Digital Commons Network^™

Participative, Co-Operative, Emancipatory: From Participatory Design To Service Design, Stefan Holmlid

ServDes Conference Series

In the discourse of service design; terms such as platforms; transformation and co-creation have become part of what seems to be an emergent lingua franca. In the participatory design discourse; and the surrounding design traditions; related terms and ideas were developed. The development of the discourse of participatory design; during the last three decades of the 20th century; influence the way we understand the provisions for and possibilities of service design. The analysis is performed along three themes collected from the development of participatory design; and examples of how the legacy of participatory design has been appropriated are given. We …

Co-Creating Solutions - Combining Service Design And Change Laboratory, Juha Kronqvist, Korhonen Satu-Mari

ServDes Conference Series

This paper is an introduction and reflection of a method integration project in a service development context. In the project; two complementary methods were used to co-create new service offerings and improve the work activity in a ferry line restaurant. The research aim was to test the integration of two different development methods; service design and the Change Laboratory. The assumption behind the work was that new service development requires methods for both creating new concepts and for successfully implementing them in the organization. By combining these methods; the project was able to expand the scope of service design from …

Beyond The Experience. In Search Of An Operative Paradigm For The Industrialisation Of Services, Nicola Morelli

ServDes Conference Series

After many years; in which service design occupied some blurred areas in different disciplines; this activity is now creating its own ground and consolidating both practice and research. The increasing number of conferences and publications on service design; the growing number of cases and the emergence of new education programs are contributing to raise service design to the status of an independent disciplinary area. The contributions to the definition of a disciplinary corpus for service design come from two main directions: the first concerns the definition of a methodological framework for service design. This area is developing methodological tools for …

Communicating Through Visualizations: Service Designers On Visualizing User Research, Fabian Segelström

ServDes Conference Series

Visualizations are commonly seen as one of the distinguishing features of service design; yet little research has been done on the topic. Building on questions raised by recent research (Segelström & Holmlid; 2009) this paper analyses the results from 14 interviews with practicing service designers. The interviews focus on user research. The analysis is aimed at answering why service designers visualize their material. It is found that the various visualization tools all serve the purpose of communicating user data to different recipients. Additionally the results points towards that there is a set of basic techniques; such as customer journeys and …

Conceptualising Services - Developing Service Concepts Through At-One, Christian Tollestrup

ServDes Conference Series

What are service design concepts in AT-ONE and how is the workshop process supporting the generation of these concepts? Based on the ongoing AT-ONE project this paper will outline some of the main methodological and theoretical foundation for generating concepts for services seen from a design perspective. Through the use of a combination of the Vision-based approach (Lerdahl; 2001); the systems perspective and concept definitions (Keinonen & Takala; 2006) a service design concept definition is proposed. The main methods and approach from a design perspective regarding clustering (Tassoul & Buijs; 2006) and approach towards design are summarized to describe the …

Anderson Center Releases Report On Economic Impact Of Chapman U. On Oc, Chapman University Media Relations

Chapman Press Releases 2003-2011

No abstract provided.

Dodge College Hosts Animation Show Of Shows, Dec. 2, Chapman University Media Relations

Chapman Press Releases 2003-2011

No abstract provided.

El Parque Histórico Nacional Del Campo De Batalla De Palo Alto Conmemora De Manera Muy Genuina Una Batalla De La Guerra Entre Estados Unidos Y México., Bob Janiskee

Summer Institute June 2019

Las actividades conmemorativas celebradas en el Parque Histórico Nacional del campo de batalla de Palo Alto recientemente atrajeron la atención sobre un parque nacional poco conocido, pero con una distinción importante: Palo Alto es la única unidad del Servicio de Parques Nacionales (NPS, por sus siglas en inglés) a cargo de la conservación de un campo de batalla perteneciente a la Guerra entre Estados Unidos y México (y hace bien su trabajo).

Consultative Minutes 11/24/2009, Consultative Committee

Consultative Committee

No abstract provided.

Nor'easter News Volume 3 Issue 5, Nor'easter News Staff

Nor'easter News

The eighteenth issue of the University of New England's student-run newspaper, Nor'easter News.

A Columnist's View Of Capitol Square: Ohio Politics And Government, 1969-2005, Lee Leonard

University of Akron Press Publications

This carefully-selected collection brings together his columns about the major figures, seminal events, and legends from 1969 through 2005. Leonard, the man with no agenda but the truth, covers campaigns and national political conventions, including the famous Democratic primary battles between John Glenn and Howard Metzenbaum in the 1970s. Fully described is the era of the four-term Governor James A. Rhodes, who controlled the Ohio Republican Party for two decades. Among the cast of characters are colorful lobbyist, Tom Dudgeon, who described the legislative process as “The Dance of the Stomping Buzzards,” state Senator Oakley Collins, a southern Ohioan who …

Spartan Daily November 24, 2009, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 133, Issue 44

Hexabromocyclododecane Decreases Tumor-Cell-Binding Capacity And Cell-Surface Protein Expression Of Human Natural Killer Cells, Natasha C. Hinkson, Margaret M. Whalen

Chemistry Faculty Research

Hexabromocyclododecane (HBCD) is a flame retardant that decreases the lytic function of human natural killer (NK) cells. NK cells defend against tumor cells and virally infected cells. Thus, HBCD has the potential to increase cancer incidence and viral infections. NK cells must bind to their targets for lysis to occur. Thus, concentrations of HBCD that decrease lytic function were examined for their ability to alter NK binding to tumor targets. Levels of HBCD that caused a loss of binding function were examined for effects on expression of cell surface proteins needed for binding. NK cells exposed to HBCD for 24 …

Ua12/2/1 College Heights Herald, Vol. 85, No. 22, Wku Student Affairs

WKU Administration Documents

WKU campus newspaper reporting campus, athletic and Bowling Green, Kentucky news. Articles:

• Jenkins, Spencer. Professor Found Dead in Vehicle – Martha Richmond aka Bettina
• Lintner, Jonathan. Willie Taggart Returns to Hill – Football
• Hicks, Billy. Officials: Arts Venues Won’t Clash – Southern Kentucky Performing Arts Center, Van Meter Hall, SKyPAC
• Simpson, Mandy. Mid-Life Classes – Adult Learners
• Ulber, Emily. International Enrollment Rises – Admissions
• Cesare, Albert. A Thousand Words – Bill Schumm, Artists
• Harris, Shakia. Student Government Association Opens Drinking Age Debate
• Wilson, Laurel. Housing & Residence Life to Debut Dorm Version of MTV Cribs
• Erskine, Anne. Editorial Cartoon re: …

Florida Sentinel Bulletin, November 24, 2009, Gwen Hayes

Florida Sentinel Bulletin Collection

The November 24, 2009, issue of the Florida Sentinel Bulletin.

Unh Senior's Internship Brings Outdoor Recreation To Army Base, Beth Potier

Media Relations

No abstract provided.

Independent- Nov. 24, 2009, Victoria Tullock

The Independent (1988-present)

No abstract provided.

Concerto For Violoncello And Orchestra, Op. 27 By Paul Wranitzky: A Critical Edition, Sharon Meilstrup

Theses and Dissertations

The Czech composer Paul Wranitzky (1756–1808) worked primarily in Vienna during the height of musical Classicism. He was well-respected among the higher artistic circles during his day as a composer, violinist, and conductor. His excellence in conducting was recognized by Haydn and Beethoven. His compositions were favored by Empress Marie Therese. Despite his contemporary fame and esteem, his works are relatively unknown today. His works are being revived today, bringing these once popular compositions back to the public. This thesis presents a critical edition of Wranitzky's cello concerto in C Major, appearing for the first time in a scholarly edition. …

Blogging Out Of Debt: An Observational Netnography, Wendy Garland

Theses and Dissertations

The purpose of this study was to observe weblogs in their natural setting and to investigate the nature of collective learning within the debt blogging community. How individuals who blog their experiences with getting out of debt use their weblogs as well as the role of the commenter in the debt blogging process were also researched. Four distinct literature pools were used to frame this study including the theory of social constructivism, the context of communities of practice, the problem of consumer debt, and the medium of blogging. Utilizing observational netnography, six weblogs were researched which were comprised of individuals …

Bulletin, Dmacc Marketing

Bulletin

No abstract provided.

Beauty, Ugliness, And Meaning: A Study Of Difficult Beauty, Christine Anne Palmer

Theses and Dissertations

The emergence of modern art, and subsequently contemporary art, has brought with it a deep-rooted deliberation of the definition of beauty and its role in the realm of art. Unlike many representational artworks, contemporary art less often contains a beauty that is readily available on the surface of an artwork- an easy beauty. Instead, it often possesses a beauty that requires substantial reasoning and understanding- a difficult beauty. Just as the definition of beauty has and will continue to be culturally and historically changing, so must our methodological and pedagogical practices in regards to beauty and Aesthetics. As Art Educators, …

Cnbc Reports On Flyer Fund

News Releases

No abstract provided.

Experts Available To Discuss Upcoming Un Climate Change Conference In Copenhagen, Lori Wright, Beth Potier

Media Relations

No abstract provided.

Survey: Nh's Mental Health Services Are Reduced As Challenges Continue, Matthew Gianino

Media Relations

No abstract provided.

Unh Athletics Ranked Second In The Nation Among Public Institutions In Graduation Success Rate, Scott Stapin

Media Relations

No abstract provided.

Titania-Based Coating For Capillary Microextraction, Abdul Malik, Tae-Young Kim

USF Patents

A method is presented describing in situ preparation of the titania-based sol-gel PDMS coating and its immobilization on the inner surface of a fused silica microextraction capillary. Sol-gel titania-poly (dimethylsiloxane) (TiO2-PDMS) coating was developed for capillary microextraction (CME) to perform on-line preconcentration and HPLC analysis of trace impurities in aqueous samples. The sol-gel titania-based coatings demonstrated strong pH stability and enhanced extraction capability over other commercially availble GC coatings. Extraction characteristics of a sol-gel titania-PDMS capillary remained practically unchanged after continuous rinsing with a 0.1 M NaOH solution (pH=13) for 12 hours.

Mustang Daily, November 24, 2009

Cal Poly Student Newspaper

Student newspaper of California Polytechnic State University, San Luis Obispo, CA.

The New Hampshire, Vol. 99 [100], No. 22 (Nov. 24, 2009), The New Hampshire

The New Hampshire Print Edition

An independent student produced newspaper from the University of New Hampshire. This volume was printed as 99, but it is the 100th volume in the series. This was corrected in pencil.

Vision-Based Precision Landings Of A Tailsitter Uav, Paul Travis Millet

Theses and Dissertations

We present a method of performing precision landings of a vertical take-off and landing (VTOL) unmanned air vehicle (UAV) with the use of an onboard vision sensor and information about the aircraft's orientation and altitude above ground level (AGL). A method for calculating the 3-dimensional location of the UAV relative to a ground target of interest is presented as well as a navigational controller to position the UAV above the target. A method is also presented to prevent the UAV from moving in a way that will cause the ground target of interest to go out of view of the …

The Covenant: How The Tension And Interpretation Within Puritan Covenant Doctrine Pushes Toward More Equality In English Marriage, Maren H. Miyasaki

Theses and Dissertations

The Puritans constituted a very vocal influential minority during the time of Shakespeare. One of their more interesting ideas was the doctrine of the covenant, which explained why a transcendent God would care for fallen human beings. God, for Puritans, voluntarily bound himself in a covenant to man. The interrelations of elements of grace and works make it difficult to interpret what a covenant should be like: more like a modern contract or more like a feudalistic promise system? Unlike a contract, God never ends the covenant even when humans disregard their commitment, but instead helps humans fulfill their obligations …