Digital Commons Network^™

Airline Reputation: Customer Service In Crisis, Mary Catherine Demarco

Theses and Dissertations

The goal of this study is to show that listening to customer concerns can improve the reputation of the airline industry. The results show through quantitative and qualitative research that the airlines are experiencing a decline in customer service and may be on the verge of a reputation crisis.

A content analysis of articles from The New York Times and USA Today was done to show the type of message the media is sending to the public. Results show that the media is reporting on the airline industry in a negative light. The media is warning that the decline in …

July 24, 2000 Reporter, University Of Alabama At Birmingham

eReporter (campus newsletter)

No abstract provided.

Daily Eastern News: July 24, 2000, Eastern Illinois University

July

No abstract provided.

New Cd-Rom Gives Voice To Fsa Photos, Michael Harrelson

University of Mississippi News

UNIVERSITY, Miss. -- Karen Glynn wanted to know the story behind the photograph. Why was C. M. Allen, a white resident of Clarksdale, Miss., in an African-American juke joint that day in the 1930s, waving a $5 bill on the dance floor as couples moved all around him? The mystery image, captured more than 60 years ago by Farm Security Administration (FSA) photographer Marion Post Wolcott, is only one of the 1,230 pictures which the visual resources coordinator of The University of Mississippi's Southern Media Archive sought to understand in creating one of the most comprehensive cultural databases and curriculum …

July 24, 2000, The Daily Mississippian

Daily Mississippian (all digitized issues)

No abstract provided.

New Members Join Um Business School Council, University Of Montana--Missoula. Office Of University Relations

University of Montana News Releases, 1928, 1956-present

No abstract provided.

Um Scientist Using Nasa Technology To Help California Wine Makers, University Of Montana--Missoula. Office Of University Relations

University of Montana News Releases, 1928, 1956-present

No abstract provided.

Eltman, Patricia "Pat" Oral History Interview, Greg Beam

Edmund S. Muskie Oral History Collection

Patricia “Pat” Eltman was born in Portland, Maine on August 22, 1950 and grew up in South Portland. After graduating high school, she worked for the telephone company doing secretarial work, and then attended the University of Southern Maine. She worked for Peter Curran’s state legislative campaign in 1974 and 1976, and in 1979 began working on presidential campaigns. She was Chief of Staff for Speaker of the Maine House, John Martin. Also in 1979, she worked for Regional Transportation. In 1980, she became deputy state director for the Carter-Mondale campaign and in 1984 worked on the Mondale-Ferraro campaign. In …

The Daily Egyptian, July 21, 2000, Daily Egyptian Staff

July 2000

No abstract provided.

Trends. The Effects Of Televised Violence: Anecdotal Data From Lebanon, Ibpp Editor

International Bulletin of Political Psychology

This article discusses the effects of televised violence in Lebanon, and its impact on both Hezbollah and Israeli Defense Forces.

The Murray Ledger And Times, July 21, 2000, The Murray Ledger And Times

The Murray Ledger & Times

No abstract provided.

Volume 37, Number 41: July 21, 2000, University Of North Dakota

University Letter Archive

No abstract provided.

Um 'E-Merica' Course Offers Winning Online Business Strategies, University Of Montana--Missoula. Office Of University Relations

University of Montana News Releases, 1928, 1956-present

No abstract provided.

July 21, 2000, The Daily Mississippian

Daily Mississippian (all digitized issues)

No abstract provided.

Illinois State University Board Of Trustees Meeting Materials, July 21, 2000, Board Of Trustees

Illinois State University Board of Trustees (1995-2013)

Minutes, reports, and action items relating to the July 21, 2000 meeting of the Illinois State University Board of Trustees.

War Continues In Colombia While Peace Talks Creep Along, Ladb Staff

NotiSur

No abstract provided.

The Cord Weekly (July 20, 2000)

The Cord

No abstract provided.

07/20/2000 - Elderhostel Intergenerational Camp Media Advisory.Pdf, University Marketing And Communications

2000

No abstract provided.

Weil, Gordon Lee Oral History Interview, Greg Beam

Edmund S. Muskie Oral History Collection

Gordon Lee Weil was born March 12, 1937 in Mineola, New York and grew up in Long Island. Sadye, his mother, worked for the Red Cross, and was chairman of nursing services in Nassau County and of the USO during World War II and served as state president of the National Council of Jewish women. Gordon attended Hempstead High School and Bowdoin College, as a history major with a concentration in government. He was on the Agriculture Committee of the 1956 pre-convention platform committee in Maine and served as a page at the 1956 Democratic National Convention, Chicago. He worked …

Tribute To Eileen Searls, S. Blair Kauffman

Saint Louis University Law Journal

No abstract provided.

Not For Import: Why The Eu Should Not Adopt The American Efficiency Defense For Analyzing Mergers And Joint Ventures, Thomas L. Greaney

Saint Louis University Law Journal

No abstract provided.

Struggling Paradigms In A Friction-Free World: Liability For Content In Post-Print Culture, Nicolas P. Terry

Saint Louis University Law Journal

No abstract provided.

Another Attack On The Fast Track, Constance Z. Wagner

Saint Louis University Law Journal

No abstract provided.

New Exhibit Highlights Work Of Keatings, Michael Harrelson

University of Mississippi News

UNIVERSITY, Miss. -- Bern and Franke Keating have traveled the world as photojournalists and reporters on assignment for major U.S. newspapers and magazines. From their home base in Greenville, Miss., the couple photographed debutantes, brides and Southern literary giants, capturing countless images of the world over the course of a marriage and a professional partnership spanning more than half of the 20th century.

The Power Of One: The Effect Of One Athlete's Behavior On A Sport, Jennifer L. Field

Theses and Dissertations

This is a study of whether or not the effects of one athlete's behavior are broad enough to be felt throughout a sport. The researcher focused on three athletes whose behavior was thought to have left a permanent scar on the three sports involved. The athletes were: (1) Pete Rose, who was part of the Philadelphia Phillies 1980 World Series team and later became the manager of the Cincinnati Reds, who was accused of betting on baseball games, (2) Mike Tyson, former undisputed heavy weight champion of the world, who was convicted of rape and bit the ear of opponent …

University Of Montana Events Friday, July 20, Through Monday, July 31, 2000, University Of Montana--Missoula. Office Of University Relations

University of Montana News Releases, 1928, 1956-present

No abstract provided.

July 20, 2000, The Daily Mississippian

Daily Mississippian (all digitized issues)

No abstract provided.

07/19/2000 Obituary Records, Hawaii Obituaries

Obituaries

List of Obituaries for individuals who passed away on 07/19/2000. Scroll down to see the names and obituary description.

Um Students From Billings Reports On Internship Experiences, University Of Montana--Missoula. Office Of University Relations

University of Montana News Releases, 1928, 1956-present

No abstract provided.

The Daily Egyptian, July 19, 2000, Daily Egyptian Staff

July 2000

No abstract provided.