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Walden Dissertations and Doctoral Studies

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Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo Jan 2017

Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo

Walden Dissertations and Doctoral Studies

There is a high failure rate among local community-based nonprofit human service organizations in New York State, which may lead to service gaps in communities. Increasing sustainability may reduce these gaps and allow nonprofits to continue following the first leadership transition. Using McGregor's human resource theory as the guide, the purpose of this phenomenological study was to explore the relationship between leadership succession planning and how departure of founding leaders impacts the sustainability of nonprofits. Data were collected through interviews with 16 leaders that included departing founding leaders, successors, and 2 board members in 4 local community-based nonprofit human service …


An Examination Of Factors Contributing To The Effectiveness Of Female Administrators In Corrections, Daisy Lee Crockett Jan 2017

An Examination Of Factors Contributing To The Effectiveness Of Female Administrators In Corrections, Daisy Lee Crockett

Walden Dissertations and Doctoral Studies

Correctional leadership, especially by women, has been under examined by researchers and scholars. Some researchers have suggested that women may be more likely to exhibit transformational leadership styles, which may be effective for addressing the uniquely stressful corrections work environment and improving working conditions, yet women in corrections have remained relatively excluded from correctional leadership. Increasing women's participation in correctional leadership may involve transformational leadership and training in leadership skills, as well as gender bias relating to the correctional profession. The purpose of this quantitative correlational study was to examine the relationship between transformational leadership, leadership training, and traditional gender …


Human Resource Local Content In Ghana's Upstream Petroleum Industry, Papa Benin Jan 2017

Human Resource Local Content In Ghana's Upstream Petroleum Industry, Papa Benin

Walden Dissertations and Doctoral Studies

Enactment of Ghana's Petroleum (Local Content and Local Participation) Regulations, 2013 (L.I. 2204) was intended to regulate the percentage of local products, personnel, financing, and goods and services rendered within Ghana's upstream petroleum industry value chain. Five years after the inception of Ghana's upstream oil and gas industry, a gap is evident between the requirements of L.I. 2204 and professional practice. Drawing on Lewin's change theory, a cross-sectional study was conducted to examine the extent of differences between the prevailing human resource local content and the requirements of L.I. 2204 in Ghana's upstream petroleum industry. The extent to which training …


Community-Oriented Policing And Crime Rates And Crime Clearance Rates In North Carolina, Elizabeth Wrenn Johnson Jan 2017

Community-Oriented Policing And Crime Rates And Crime Clearance Rates In North Carolina, Elizabeth Wrenn Johnson

Walden Dissertations and Doctoral Studies

While community-oriented policing was touted as a new paradigm in American policing, little data reflects its success in reducing crime and/or increasing crime clearance rates. Researchers have failed to definitively describe community policing as a successful style of policing, leaving much more research to be done on its effectiveness as a crime reduction method. Using Trojanowicz's seminal conceptualization of community-oriented policing as the foundation, the purpose of this correlational study was to determine whether there are statistically significant associations between community-oriented policing, crime rates, and crime clearance rates for the 9 municipalities of Carteret County, North Carolina. Data for community-oriented …


Small To Medium Enterprise Business Leaders Managing Change, Shahriar Nazari Jan 2017

Small To Medium Enterprise Business Leaders Managing Change, Shahriar Nazari

Walden Dissertations and Doctoral Studies

Organizational change is necessary for businesses to survive and prosper. One of the main reasons organizational change is unsuccessful is the inadequate leadership style used by business leaders. The purpose of this multiple case study was to explore leadership strategies business leaders used to manage change. The target population comprised a purposeful sample of 15 business leaders from various businesses located in the metropolitan area of Southern California. The conceptual framework for this study was the transformational leadership theory, which holds that leaders can use inspiration and motivation to inspire employees, especially during times of organizational change. A pilot study …


Relationship Between Oil Theft, Pipeline Vandalism, And Security Costs With Revenue Losses, Ijeoma Ogechi Nwachukwu Jan 2017

Relationship Between Oil Theft, Pipeline Vandalism, And Security Costs With Revenue Losses, Ijeoma Ogechi Nwachukwu

Walden Dissertations and Doctoral Studies

The oil and gas multinational companies (MNCs) in the Niger Delta continue to face numerous challenges operating in the region, especially concerning the loss of revenue. Based on the resource dependence theory, the purpose of this correlational study was to examine the relationship between oil theft, pipeline vandalism, security costs, and revenue. Eighty-eight mid- to high-level managers of oil and gas completed the Factors That Affect Company Revenue instrument. The results of the multiple linear regression analyses indicated the model was able to significantly predict revenue, F(3,88) = 947,279.44, p < .001, R2 = 1.000. All 3 predictors contributed significantly to the model, with pipeline vandalism recording the highest beta value (Ã? = .553, p = .000), the oil theft predictor with the next highest beta weight (Ã? = .451, p = .000), and the security costs predictor with the next highest beta weight (Ã? = .387, p = .000). The leaders of the oil and gas MNCs could use the outcome of this study in creating strategies and policies that guide their operations in the region, which would improve the relationship with host communities and mitigate their efforts in reducing the loss of revenue. Improved relations would result in a reduction of oil theft, pipeline vandalism, and security costs, thereby reducing revenue losses. The implication of positive social change includes implementation of more corporate social responsibility strategies and improving the economy of the region and the livelihood of the host communities.


Succession Planning For Next Generation Business Leaders, Yetta Toliver Jan 2017

Succession Planning For Next Generation Business Leaders, Yetta Toliver

Walden Dissertations and Doctoral Studies

The ability to backfill leadership positions has become a key focus of business leaders since 2005 when the baby boom workforce started to age. An aging workforce threatens the capability of business leaders to develop leadership pipelines to ensure business success. Grounded by the social exchange theory, the purpose of this qualitative single case study was to explore successful strategies that technology services managers used to align core business objectives to improve succession planning at a technology services organization located in Dallas, Texas. Data collection and triangulation included semi structured telephone interviews with 12 technology services managers, company documents, and …


Relationships Between Women's Glass Ceiling Beliefs, Career Advancement Satisfaction, And Quit Intention, Michelle Roman Jan 2017

Relationships Between Women's Glass Ceiling Beliefs, Career Advancement Satisfaction, And Quit Intention, Michelle Roman

Walden Dissertations and Doctoral Studies

Research on the glass ceiling shows that women may encounter obstacles in their pursuit of high-level management positions. The purpose of this quantitative study was to test the explanatory style theoretical framework by examining relationships between women's glass ceiling beliefs, career advancement satisfaction, and quit intention and to determine whether satisfaction with career advancement opportunities mediated the relationship between glass ceilings beliefs and quit intention. Data were collected from 179 working women in the public or private sector and women who exited the public or private sector job market within the past 5 years via Web-based surveys. Glass ceiling beliefs …


Leadership Strategies For Addressing U.S. Pharmaceutical Drug Shortages And Supply Chain Disruptions, Adrian Grant Scioli Jan 2017

Leadership Strategies For Addressing U.S. Pharmaceutical Drug Shortages And Supply Chain Disruptions, Adrian Grant Scioli

Walden Dissertations and Doctoral Studies

Health care providers in the United States expend more than $400 million in unnecessary direct costs annually managing the effects of widespread drug shortages. Based on the theory of complexity and complex adaptive systems, the purpose of this exploratory multiple case study was to identify the strategies that health care pharmaceutical procurement leaders from the Eastern region of the United States use to address widespread drug shortages. Data were collected from 5 semistructured interviews with pharmaceutical procurement leaders, recorded field notes, and a review of public documents from company websites. Data analysis included deductive and open coding techniques. Emergent themes …


The Trilogy Of Science: Filling The Knowledge Management Gap With Knowledge Science And Theory, Anthony Shawn Bates Jan 2017

The Trilogy Of Science: Filling The Knowledge Management Gap With Knowledge Science And Theory, Anthony Shawn Bates

Walden Dissertations and Doctoral Studies

The international knowledge management field has different ways of investigating, developing, believing, and studying knowledge management. Knowledge management (KM) is distinguished deductively by know-how, and its intangible nature establishes different approaches to KM concepts, practices, and developments. Exploratory research and theoretical principles have formed functional intelligences from 1896 to 2013, leading to a knowledge management knowledge science (KMKS) concept that derived a grounded theory of knowledge activity (KAT). This study addressed the impact of knowledge production problems on KM practice. The purpose of this qualitative meta-analysis study was to fit KM practice within the framework of knowledge science (KS) study. …


Stakeholder Influence In Promoting Environmental Sustainability In The Zambian Mining Industry, Helen Mbewe Jan 2017

Stakeholder Influence In Promoting Environmental Sustainability In The Zambian Mining Industry, Helen Mbewe

Walden Dissertations and Doctoral Studies

Mining operations often cause environmental and social problems for communities. Efforts by major stakeholders in most developing countries to create and enforce an ethical framework for mining industry operations have been inconsistent. The purpose of this qualitative multiple case study, which was based on stakeholder theory, was to explore stakeholders' perspectives on the implementation of environmental policies and mining operations in Zambia. Data collection involved semistructured interviews with a purposeful sample of 24 research participants from a copper mining company operating in the Copperbelt Province of Zambia, the government ministry for mining, energy, and water development, the environmental protection agency, …


Program Evaluation Of Patient Safety And Risk Mitigation Educational Interventions For Medical Errors In Primary Care Settings By Patricia Rose Gould, Patricia Rose Gould Jan 2017

Program Evaluation Of Patient Safety And Risk Mitigation Educational Interventions For Medical Errors In Primary Care Settings By Patricia Rose Gould, Patricia Rose Gould

Walden Dissertations and Doctoral Studies

The Institute of Medicine reported in 2016 that medical errors are the 3rd leading cause of death in the United States. In the primary care setting, frequency and severity are unknown. Medical error research is limited related to evaluation of interventions conducted by medical professional liability (MPL) companies of risk mitigation strategies. The purpose of this program evaluation was to determine the impact of multifaceted patient safety and risk mitigation educational interventions conducted in primary care settings on patient safety, reporting, and liability. The program evaluation employed a retrospective secondary analysis of actuarial data from a MPL carrier's educational interventions …


Alleviating Discharge Confusion For Older Patients Using The Teach-Back Method, Tracey Marie Haire Jan 2017

Alleviating Discharge Confusion For Older Patients Using The Teach-Back Method, Tracey Marie Haire

Walden Dissertations and Doctoral Studies

Discharge instructions and medication directions can be overwhelming for older adults, which can lead to potential medication errors, noncompliance, readmissions, and patient safety concerns. At a specialty lung clinic, the goal is to improve patient safety and to decrease the chance of errors by standardizing the discharge process via a Teach-Back education policy and protocol. Without consistency, there is a potential for mistakes and misunderstandings. The Agency for Healthcare Research and Quality (AHRQ) and the Institute for Healthcare Improvement (IHI) considers the Teach-Back discharge method as best practice and should be considered universal practice among health care workers. Using the …


Leadership Attributes And Behaviors As Predictors Of Organizational Resilience In Academic Health Care Systems, Patti Lynn Besuner Jan 2017

Leadership Attributes And Behaviors As Predictors Of Organizational Resilience In Academic Health Care Systems, Patti Lynn Besuner

Walden Dissertations and Doctoral Studies

Research intentionally addressing how leadership attributes and behaviors collectively contributed to the socioecological perspective of organizational resilience were not found. This is a problem for organizations who must hire without benefit of how a collective leadership effect might influence their psychological capital. The purpose of this study was to explore whether or not self-efficacy, psychological empowerment, personal resilience, and leadership style were associated with or predicted organizational resilience among clinical managers in an academic medical center setting. Metatheory of resilience and resiliency was used to frame the study. A quantitative correlational design was used. Self-reported data was collected via the …


A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr Jan 2017

A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr

Walden Dissertations and Doctoral Studies

Organizational environments continually change. Organizations that do not meet the demands for change do not survive. The required changes differ for banks versus universities, suggesting that leaders in each type of organization need to use unique styles to adapt to their unique environments. The purpose of this quantitative research study was to test a contingency theory of leadership that leaders of banks are change-oriented, whereas leaders of higher educational institutions are administrative in their style. The research questions dealt with differences in the uncertainty of internal operations and the external environment of banks versus universities, and the leadership style most …


Effects Of Change Valence And Informational Assessments On Organizational Readiness For Change, James Edward Phillips Jan 2017

Effects Of Change Valence And Informational Assessments On Organizational Readiness For Change, James Edward Phillips

Walden Dissertations and Doctoral Studies

Nearly two-thirds of organizational change initiatives are unsuccessful due to a lack of high levels of change readiness prior to implementation of the change. A review of the literature supported the importance of establishing organizational readiness for change (ORC), but a gap remained in the empirical data and extant literature about whether presumed antecedents identified in ORC theory contribute to increased levels of ORC. The purpose of this study was to gather empirical data to address this question of whether change valence and informational assessment scores are associated with increased levels of organizational readiness for implementing change. The research design …


Examining The Relationship Between Communication Apprehension And Individual Innovativeness In Managers, Michelle Campagnola Jan 2017

Examining The Relationship Between Communication Apprehension And Individual Innovativeness In Managers, Michelle Campagnola

Walden Dissertations and Doctoral Studies

Communicative challenges that hinder managerial engagement in social networks can impede innovation adoption and thereby damage the financial performance and competitiveness of a firm. The purpose of this correlational study was to examine the relationship between communication apprehension (CA) and individual innovativeness in managers. The focus of the research questions was determining if a relationship exists between these variables before and after controlling for demographic characteristics. With diffusion of innovation theory as the theoretical framework, this research involved an attempt to address how adoption categories relate to varying degrees of CA. One hundred and five American-based owner-executives, senior managers, and …


Effects Of Transformational Leadership On Fire Lieutenant Development, Angelo Lamar Jan 2017

Effects Of Transformational Leadership On Fire Lieutenant Development, Angelo Lamar

Walden Dissertations and Doctoral Studies

Research does not sufficiently address how fire lieutenants in the central United States experience leadership development. Leadership development training, coaching, and mentoring are important processes that prepare followers to become effective leaders in public safety organizations. The intent of this qualitative research study was to explore the lived experiences and stories of fire lieutenants to obtain a clear understanding of how transformational leadership training was perceived to affect their careers. Face-to-face interviews from a purposeful sample of 7 fire suppression lieutenants queried 3 relevant areas derived from the literature, comprising of transformational leadership, critical success factors, and mentoring and coaching. …


Differences In Perceived Constraints Of Telework Utilization Among Teleworkers And Office Workers, Yolanda West Jan 2017

Differences In Perceived Constraints Of Telework Utilization Among Teleworkers And Office Workers, Yolanda West

Walden Dissertations and Doctoral Studies

Approximately 37% of the U.S. labor force currently works from a remote location. Costs and competition are driving organizations to increase the use of telework among remote workplaces. Increasing organizational knowledge of the perceptions of current teleworkers could increase its adoption by employees and improve its implementation by managers. The purpose of this research was to test hypotheses regarding the perceived levels of telework efficiency, social interaction, and technical support to determine in those perceptions differed between teleworkers and office workers. Goldratt's Theory of Constraints framed the quantitative research design. A purposive sample of 54 teleworkers and office workers in …


Leadership Practices Supporting Retention In Head Start Nonprofit Organizations, Nannette Brown Phillips Jan 2017

Leadership Practices Supporting Retention In Head Start Nonprofit Organizations, Nannette Brown Phillips

Walden Dissertations and Doctoral Studies

Head Start, the largest early childhood organization in the United States, was federally mandated to employ bachelor degreed operational employees, with no additional funds. The purpose of this multiple case study was to explore effective strategies that successful leaders of Head Start Nonprofit Organizations use to retain operational employees. The population of this study included 5 Head Start CEOs/Program Directors in 5 Head Start nonprofit organizations in Alabama who successfully retained operational employees in their organization. Kouzes and Posner's transformational leadership theory provided a conceptual framework for this study. Data were collected via telephone interviews and employee records from the …


Strategies For Integrating Technological Innovations In Small Businesses, Petra Samuel Jan 2017

Strategies For Integrating Technological Innovations In Small Businesses, Petra Samuel

Walden Dissertations and Doctoral Studies

The effective integration of technological innovation is vital to the success of small businesses and can catapult growth and profitability. Some business managers and supervisors, however, may not have a firm understanding of strategies for integrating technological innovations in businesses; this lack of knowledge may result in employee frustration and costly roadblocks to achieving business objectives. This case study was conducted to identify the strategies used by business managers and supervisors to integrate technological innovations in small businesses. Christensen's theory of disruptive innovation and Rogers' theory of diffusion of innovation served as the conceptual framework. Ten business managers and supervisors …


Influences Of Provider-Patient Communication On Health Literacy And Public Policy Relevant Outcomes, Rachel Carla Cartwright-Vanzant Jan 2017

Influences Of Provider-Patient Communication On Health Literacy And Public Policy Relevant Outcomes, Rachel Carla Cartwright-Vanzant

Walden Dissertations and Doctoral Studies

Several artifacts of federal policy address the connection between health literacy of patients and health outcomes. These laws include The Plain Writing Act, Health Information Technology for Economic and Clinical Health, and the Health Insurance Portability and Accountability Act. Even with this policy structure, little is known about how nurses' knowledge of health literacy may influence patient understanding of medical information and health outcomes. Using Knowles' principles of effective communication, the purpose of this mixed-methods study was to concurrently examine the relationship between nurse knowledge of health literacy and communication techniques used by nurses to identify any causal relationships in …


Strategies Clinic Managers Use To Reduce Missed Medical Appointments, Sophea Ey Skym Jan 2017

Strategies Clinic Managers Use To Reduce Missed Medical Appointments, Sophea Ey Skym

Walden Dissertations and Doctoral Studies

Patients who miss their medical appointments increase health care costs for themselves and for clinics. The purpose of this qualitative, single exploratory case study was to explore strategies health care clinic managers use to reduce medical no-shows for patient-scheduled appointments. Change management theory guided the scope and analysis. The data collection included a single clinical operations manager who have strategies to mitigate no-shows for patient-scheduled appointments participated in a semistructured interview in southeastern Virginia, the direct observation of 2 office workers in their natural setting of scheduling appointments, and for methodological triangulation, a review of organizational archival documents about missed …


Violence Against Nurses, Terri Lynne Declerck Jan 2017

Violence Against Nurses, Terri Lynne Declerck

Walden Dissertations and Doctoral Studies

Workplace violence against nurses causes stress, job dissatisfaction, injury, and financial burden. The purpose of this project was to examine training for nurses on violence, risk factors and on reporting workplace violence. The practice-focused question was designed to examine the effectiveness of educating nurses regarding violent patients and how to report episodes of violence. Benner's novice to expert theory guided the skill acquisition training of a convenience sample of 25 Midwestern medical nurses. The nurses participated by completing a survey prior to and following a violence simulation. A qualitative design was used with the 25 nurse participants who completed the …


Strategies For Crisis Preparedness Of Tourist Destinations, Carrine V. M. Todman-Lewis Jan 2017

Strategies For Crisis Preparedness Of Tourist Destinations, Carrine V. M. Todman-Lewis

Walden Dissertations and Doctoral Studies

Billion-dollar disasters are projected to increase at a statistically significant rate of 5% annually. Crises affect the viability and lucrativeness of tourism business and implicate destinations in the process. Crisis preparedness is vital to improving outcomes and reducing consequential effects in the tourism industry-a key contributor to socioeconomic progress and infrastructural development worldwide. The study was an exploration of the strategies used for crisis preparedness to reduce business interruptions and improve the image of destinations affected by large-scale natural disasters and human-induced crises. A multiple case study was conducted based on the cycle of preparedness framework. Data were gathered from …


Correlations Between Management Behaviors And Financial Indicators With Fda Compliance Leading To Medicine Shortages, Francisco Gutierrez-Perez Jan 2017

Correlations Between Management Behaviors And Financial Indicators With Fda Compliance Leading To Medicine Shortages, Francisco Gutierrez-Perez

Walden Dissertations and Doctoral Studies

In the first 3 years of the Obama Administration, 2009-2011, the number of warning letters issued to pharmaceutical firms for manufacturing and quality issues increased by 81% to 49 letters. Only 9 letters were issued in the last 3 years of the George W. Bush Administration. Shortfalls in compliance and product quality led to medicine shortages that affected patients' treatment and health. This quantitative study sought to learn to what extent, if any, the independent variables, management behaviors and financial indicators at pharmaceutical firms in the United States, correlated with, or predicted, the dependent variable, compliance with the FDA regulations. …


How Does Organizational Culture Impact Rn Engagement, Veronica Anntionette Ruffin-Ellis Jan 2017

How Does Organizational Culture Impact Rn Engagement, Veronica Anntionette Ruffin-Ellis

Walden Dissertations and Doctoral Studies

Lack of RN engagement in the acute care setting can result in poor staffing, nursing shortages, increased stress levels for nurses and decreased morale. When nurses are not engaged in their work setting, quality of care suffers. A wide range of literature focuses on the importance of RN engagement; however, few health care organizations have taken the initiative to implement programs that foster RN engagement, demonstrating a gap in practice. This study examined the relationship between the levels of RN engagement and their perceptions of their organizational culture. Kolcaba's humanistic approach to meeting the needs of RN staff was used …


Perceptions Of Organizational Change Among Minority Owners Of Small Businesses, Chad E. Walizer Jan 2017

Perceptions Of Organizational Change Among Minority Owners Of Small Businesses, Chad E. Walizer

Walden Dissertations and Doctoral Studies

Small businesses continue to be a dominant portion of the global economy, and their owners need to understand how they can effectively make organizational changes, including implementing sound decision-making processes and innovation, as well as competing with much larger businesses. Minority small business owners have a particular need for organizational change because of their limited financial opportunities in relation to their nonminority counterparts. The purpose of this phenomenological study was to examine how minority small business leaders in the food service industry in south central Pennsylvania experience and perceive organizational change. Organizational change theory, contingency theory, and situational theory provided …


Exploring The Impact Of Collective Bargaining Agreements On Employee Performance Management, Nana Gyesie Jan 2017

Exploring The Impact Of Collective Bargaining Agreements On Employee Performance Management, Nana Gyesie

Walden Dissertations and Doctoral Studies

As of 2014, union density in the United States had dropped compared to union density during the 1950s. Collective bargaining agreements are the foundational agreement for all issues related to salary, benefits, and working conditions. The purpose of this multiple case study was to explore how collective bargaining agreements hindered or enabled managers from creating and sustaining high performance work practices. The conceptual framework included Walton and McKersie's work on behavioral theories for labor negotiations, human capital, and collective bargaining, and Huselid's work on high performance work practices. Fifteen respondents across 5 labor unions in Washington DC were selected through …


Impact Of Change Management On Employee Behavior In A University Administrative Office, Kendra M. Turner Jan 2017

Impact Of Change Management On Employee Behavior In A University Administrative Office, Kendra M. Turner

Walden Dissertations and Doctoral Studies

This qualitative case study focused on the effect of a system implementation upgrade on employees' job performance within a central administration department of a major research university in the Southern United States. Review of literature revealed a lack of a specific model or process for system implementation upgrades and its impact on employees' performance in a university administrative office. Guided by Kotter's research on change management models, the research questions examined the attitudes and behaviors of employees involved with the business process project. Data collection was through purposeful sampling and face-to-face interviews with 11 employees. Data were analyzed through pattern-matching …