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Customer Satisfaction Factors In Life Insurance Growth In Ghana, Geraldine Gina Abaidoo
Customer Satisfaction Factors In Life Insurance Growth In Ghana, Geraldine Gina Abaidoo
Walden Dissertations and Doctoral Studies
The growth rate of life insurance in Ghana is under 1% of GDP, and life insurance company leaders must identify and implement customer satisfaction strategies that will aid business growth and sustainability. Guided by the theory of customer satisfaction management systems (CSMS), the purpose of this multiple case study was to explore customer satisfaction strategies that life insurance company leaders execute to grow and sustain the life insurance business. Twelve life insurance company leaders working in the Accra-Tema geographic area participated in face-to-face semistructured interviews for this study. Data analysis involved compiling, disassembling, reassembling, interpreting, and concluding the data. Member …
Employees' Perceptions About The Deterrence Effect Of Polygraph Examination Against Security Compromises, Joshua Lee Cook
Employees' Perceptions About The Deterrence Effect Of Polygraph Examination Against Security Compromises, Joshua Lee Cook
Walden Dissertations and Doctoral Studies
Controversy continues over the use of polygraph testing to deter and detect potential leakers as critics argue that the technique is based on faulty assumptions. The purpose of this descriptive and exploratory research study was to determine whether there was a perceived deterrence effect related to the use of polygraphs between a group of participants who were subjected to a polygraph examination within the past year compared to those who have not experienced a polygraph examination within the same time period. Paternoster and Simpson's, as well as Vance and Siponen's, rational choice models and Bandura's social learning theory served as …
Parents' Perceptions Of Academic Progress Information Access And Dual Enrollment Student Success, Terrill L. Nickerson
Parents' Perceptions Of Academic Progress Information Access And Dual Enrollment Student Success, Terrill L. Nickerson
Walden Dissertations and Doctoral Studies
To comply with The Family Educational Rights and Privacy Act (FERPA) regulations, parents of high school students taking college classes as part of a dual enrollment program have to employ alternative monitoring practices to remain informed about their students' academic progress. This quantitative research study explored how parents' perceptions of access to student academic progress information correlated with their students' academic performance based on cumulative grade point average (GPA) in college classes. Credit-based transition programs (CBTP) and parent monitoring theory provided the framework. All 867 parents of students under age 18 enrolled in the dual enrollment program at an urban …
An Assessment Of Middle School Teachers' Efforts To Integrate Technology Effectively, Plas Williams Jr
An Assessment Of Middle School Teachers' Efforts To Integrate Technology Effectively, Plas Williams Jr
Walden Dissertations and Doctoral Studies
This study focused on a middle school that, according to the website of its district, should be classified as Target Tech, which is the highest level of technology integration on the Texas School Technology and Readiness (STaR) chart. The middle school has failed to meet this goal in 3 out of 4 focus areas. This mixed method project study investigated how teachers at the school currently use technology to support their teaching and student learning, situations under which teachers would use more technology, and specific technology trainings teachers have taken. The theoretical framework for this project study, diffusion of innovation, …
Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas
Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas
Walden Dissertations and Doctoral Studies
In the 21st century, retaining information technology (IT) professionals is critical to a company's productivity and overall success. Senior IT leaders need effective strategies to retain skilled IT professionals. Guided by the general systems theory and the transformational leadership theory, the purpose of this qualitative exploratory case study was to explore the retention strategies used by 2 senior IT leaders in Atlanta, Georgia to retain IT professionals. Semistructured interviews were employed to elicit detailed narratives from these IT leaders on their experiences in retaining IT professionals. A review of company documents, as well as member-checking of initial interview transcripts, helped …
Clinical Significance Of Response Shift In A Spine Interventional Clinical Trial, Robin Carlson
Clinical Significance Of Response Shift In A Spine Interventional Clinical Trial, Robin Carlson
Walden Dissertations and Doctoral Studies
The effectiveness of treatments for degenerative spine conditions, where the primary symptom is back pain, is typically determined using patient-reported quality of life (QoL) measures. However, patients may adjust their internal standards when scoring QoL based on factors other than their health. This response shift phenomenon could confound the interpretation of study data and impact effectiveness conclusions. In the current study, response shift was examined using structural equation modeling (SEM) and previously collected clinical trial data comparing 2 minimally invasive medical devices in lumbar spinal stenosis patients through 1 year postintervention. In subject QoL results, reprioritization shift between 3 months …
Interactions Between Patterns Of Gamer Behaviors And Time-On-Task For Mathematics Remediation In A Game-Based Hive, Marvin Gene Fuller
Interactions Between Patterns Of Gamer Behaviors And Time-On-Task For Mathematics Remediation In A Game-Based Hive, Marvin Gene Fuller
Walden Dissertations and Doctoral Studies
As the presence of digital game-based learning increases in United States classrooms, understanding their impact on achievement is critical. Digital games for learning offer many potential benefits, including reducing the number of students trapped in a remediation cycle, a contributor to college dropout. Despite the recognized potential of game-based learning, few researchers have explored the relationships between specific patterns of behaviors and types of digital game-based learning environments. The underlying theory for this study was patterns of gamer behaviors may predict in-game behaviors. Archival, third-party data regarding The Lost Function - Episode 1: Sum of the Forgotten Minds by Advanced …
Communication Constructs That Influence Information Technology Project Failure, Vanessa Lajuan Ruth Mackey
Communication Constructs That Influence Information Technology Project Failure, Vanessa Lajuan Ruth Mackey
Walden Dissertations and Doctoral Studies
Ineffective communication behavioral constructs in the workplace that lead to information technology (IT) project failure and in some cases organization failure are increasingly becoming a management concern. Despite this trend, there is little research on the communication behavioral constructs that contribute to IT project failure rates. The purpose of this phenomenological study was to explore the lived experiences of business analysts, programmers, and programmer analysts pertaining to the behavioral constructs associated with effective and ineffective communication. The research questions addressed these behaviors from a conceptual framework based on communication theory, organizational information processing theory, and critical social theory. This framework …
The Role Of Local History In The Curriculum At A Rural, Southeastern Community College, Sandra Lee Walker
The Role Of Local History In The Curriculum At A Rural, Southeastern Community College, Sandra Lee Walker
Walden Dissertations and Doctoral Studies
Local history knowledge informs citizens of the political, social, economic, and cultural aspects of their communities. Community colleges are uniquely situated to address citizens' educational needs because of their historic mission to serve local people. The problem at a rural college located in a southeastern region of the United States was the perception of a lack of local history in the curriculum. Dewey, Schon, Brookfield, and Mezirow's perspectives on reflection guided this case study. Two research questions focused on how faculty and staff at the college perceived the role of local history and its relationship to the curriculum and how …
Social Intelligence Of Undergraduates Enrolled In Traditional Vs. Distance Higher Education Learning Programs, Bo Scott Bennett
Social Intelligence Of Undergraduates Enrolled In Traditional Vs. Distance Higher Education Learning Programs, Bo Scott Bennett
Walden Dissertations and Doctoral Studies
Participation in, and acceptance of, distance education has reached an all-time high. Yet many academics, policy makers, and laypeople remain concerned that distance education can adversely affect one's social development. The purpose of this quantitative study was to test that concern by comparing the social intelligence of distance undergraduates with the social intelligence of traditional undergraduates at different class ranks (i.e., freshman, sophomore, junior, senior) while limiting the ages of the participants (n = 190) to 18-24. Social intelligence, an operationally defined measure of the construct often referred to as social development has been a popular focus of research in …
Business Strategies To Improve On-Time Deliveries And Profits In Southcentral Alaska, Donald Richard Leaver Ii
Business Strategies To Improve On-Time Deliveries And Profits In Southcentral Alaska, Donald Richard Leaver Ii
Walden Dissertations and Doctoral Studies
Traffic congestion can cause late deliveries, decreased profits from vehicle fuel idling in traffic, and delayed distribution in tight delivery windows. The focus of this study was on developing strategies that business leaders could use to increase on-time deliveries. The conceptual frameworks for this case study were systems theory, traffic equilibrium theory, bathtub theory, and kinematic wave theory. Data were collected from semistructured interviews with 6 delivery service leaders from 3 delivery businesses in Southcentral Alaska. In addition, secondary data were collected from government information. Interview responses were coded to identify trends including delivery time, business activity, and amount of …
A Client-Vendor Relationship Perspective Of Cultural Differences On Cross-Border Information Technology Outsourcing, John Kennedy Bosire
A Client-Vendor Relationship Perspective Of Cultural Differences On Cross-Border Information Technology Outsourcing, John Kennedy Bosire
Walden Dissertations and Doctoral Studies
Cross-border information technology (IT) outsourcing continues to rise due to the demand for business process outsourcing. Issues such as miscommunication and management problems have emerged because of cross-cultural disparities between clients and vendors across national borders. The theoretical framework of this study was based on the organizational culture model studies of Meek, Spradley, Smith, and Draft for examining and understanding complex organizational practices. The purpose of this mixed-methods explanatory sequential case study was to qualitatively identify and quantitatively determine the management approaches that are effective in managing cross-cultural differences and the constitution of the elements of global adjustment, motivation, mindset, …
Parent Involvement Practices Of High Achieving Elementary Science Students, Samara Susan Waller
Parent Involvement Practices Of High Achieving Elementary Science Students, Samara Susan Waller
Walden Dissertations and Doctoral Studies
This study addressed a prevalence of low achievement in science courses in an urban school district in Georgia. National leaders and educators have identified the improvement of science proficiency as critical to the future of American industry. The purpose of this study was to examine parent involvement in this school district and its contribution to the academic achievement of successful science students. Social capital theory guided this study by suggesting that students achieve best when investments are made into their academic and social development. A collective case study qualitative research design was used to interview 9 parent participants at 2 …
The Effect Of Nationality Differences On The Emotional Intelligence Of Leaders, Hossein Reza Nikoui
The Effect Of Nationality Differences On The Emotional Intelligence Of Leaders, Hossein Reza Nikoui
Walden Dissertations and Doctoral Studies
Previous studies related to manager effectiveness and organizational culture have determined that emotional intelligence (EI) is a critical predictor of intercultural adjustment and business success. However, few investigators have examined the relationship between EI and nationality differences. In today's globalized business environment, such understanding is crucial to the development of more effective leadership programs for international workers. This quantitative study explored the degrees to which the EI of organizational managers varied across nationalities. A theoretical framework, provided by several theories related to personality, leadership, and types of intelligence, created a lens through which to analyze study results. The Trait Emotional …
A Qualitative Analysis Of Migrant Women Farmworkers' A Qualitative Analysis Of Migrant Women Farmworkers’ Perceptions Of Maternal Care Management, Stacey A. Pilling
A Qualitative Analysis Of Migrant Women Farmworkers' A Qualitative Analysis Of Migrant Women Farmworkers’ Perceptions Of Maternal Care Management, Stacey A. Pilling
Walden Dissertations and Doctoral Studies
The purpose of this phenomenological study was to examine migrant women farmworkers' views of perinatal care management while working in the fields. Like men, women migrant farmworkers are exposed to many physical, chemical, and biological hazards that pose human health risks. However, women of childbearing age are at an increased risk of having reproductive health difficulties and adverse pregnancy outcomes, and the infant mortality rate among migrant farmworkers is estimated to be twice the national average. Perinatal care is a critical factor in reducing adverse outcomes for perinatal and newborn mortality. Face-to-face interviews were conducted with 15 migrant women farmworkers …
Success Factors Of Small Business Owners, Susan Janet Turner
Success Factors Of Small Business Owners, Susan Janet Turner
Walden Dissertations and Doctoral Studies
Small business owners represent 99.7% of all U.S. employer firms, employ half of the private sector employees, and provide 43% of the total U.S. private payroll. However, 50% of new small business startups fail within the first 5 years of operation. The purpose for this multiple case study was to explore what skills, knowledge, and strategies small business coffee shop owners use to succeed in business beyond 5 years. Systems theory, chaos theory, and complexity theory provided the conceptual framework for exploring the research question of this multiple case study. To identify and explore the factors for maintaining small business-operations, …
Secondary School Choral Teachers' Perceptions Of Quality Professional Development, Raymond Owen West
Secondary School Choral Teachers' Perceptions Of Quality Professional Development, Raymond Owen West
Walden Dissertations and Doctoral Studies
Quality professional development is essential to enhance and sustain teacher efficacy. In a Southeastern school district, content-based, job-embedded professional development was not practiced or available for secondary school choral teachers. The purpose of this research was to discover the perceptions that choral teachers possess about what constitutes quality professional development. Guided by Bruner's constructivist approach, Knowles' concept of andragogy, and DuFour's professional development practices, this study examined the connection between these 3 ideas and supplied the foundation for the development of a professional development program. Using a case study design, data were collected through interviews and lesson plan documents from …
Technology And Social Media In Motivating At-Risk High School Students To Complete High School, Rebecca Mix Yard
Technology And Social Media In Motivating At-Risk High School Students To Complete High School, Rebecca Mix Yard
Walden Dissertations and Doctoral Studies
Overall, 11% of high school students leave school without a diploma, and the percentage is higher for at-risk populations. High school graduates earn higher salaries and are healthier and more law abiding than dropouts. Research is limited on the motivation of at-risk students to graduate from high school related to their technological identity to include technology and social media in their learning schema. This qualitative case study explored at-risk students' perceptions of social media, personal learning networks, and informal learning in facilitating their graduation. Pink's concept of motivation, Siemens's connectivism theory, and Bingham and Conner's theory of engagement and social …
Strategies Utility Managers Used To Implement Renewable Energy Technologies In The Caribbean, Nneka Cori-Anne Archer
Strategies Utility Managers Used To Implement Renewable Energy Technologies In The Caribbean, Nneka Cori-Anne Archer
Walden Dissertations and Doctoral Studies
Government officials in the Caribbean are encouraging the production of electricity from renewable energy sources to reduce the impact of high electricity rates to customers due to region's dependency on imported fossil fuel. The purpose of this single-case study was to explore the strategies electric utility managers in the Caribbean used to implement renewable energy technologies. The diffusion of innovation theory served as the conceptual framework for the study. Three managers of an electric utility in the Caribbean, who had created strategies to implement renewable energy technologies, participated in face-to-face semistructured interviews. These managers provided in-depth information on approaches used …
An Investigation Of Teacher Experiences With Implementation Of A Response To Intervention Model, Jennifer H. Murphy
An Investigation Of Teacher Experiences With Implementation Of A Response To Intervention Model, Jennifer H. Murphy
Walden Dissertations and Doctoral Studies
A Southeastern school district was in the initial phases of a response to intervention (RtI) model using 3 tiers of intervention prior to students being identified for participation in special education. General education classroom teachers were responsible for all Tier I interventions by differentiating the core curriculum. However, teachers received little to no specific training related to implementation, progress monitoring, and data analysis of these differentiated interventions. This case study examined teachers' perceptions of the current implementation of RtI in one elementary school and their perceptions of professional support needed to implement, assess, and analyze RtI data. This qualitative research …
Youth Assault-Injury Variation Patterns And Their Dimensional Structure, Diana Faissal Wilkerson
Youth Assault-Injury Variation Patterns And Their Dimensional Structure, Diana Faissal Wilkerson
Walden Dissertations and Doctoral Studies
Youth assault-injury is 1 of the 5 leading causes of adolescents' death in the United States. Despite public health efforts, the prevalence rates of youth assault-injury and almost all its risk factors have remained consistent in the past 10 years. The purpose in conducting this cross-sectional quantitative study using archival data of the Add Health Wave II in-home survey was to examine the underlying-multidimensional structure of youth assault-injury. Problem behavior theory (PBT) lens and a multidimensional model were used and a structural equation model was conducted to examine the relationships between 22 risk and protection variables, 3 unobserved latent factors, …
The Distribution Of Type 1 Diabetes Onset In The United States By Demographic Factors, Margaret Beckstrand
The Distribution Of Type 1 Diabetes Onset In The United States By Demographic Factors, Margaret Beckstrand
Walden Dissertations and Doctoral Studies
Type 1 diabetes (T1D) is a chronic and lifelong condition, often diagnosed in childhood. Patients with T1D are at elevated risks of associated health complications, comorbidities, and mortality. Occurrence, clinical presentation, and complications related to T1D differ by age of onset, ethnicity, and gender. The last reported population-based estimates regarding the burden of T1D in children using the National Health and Nutrition Examination Survey (NHANES) were published in 2008, and these estimates were not well stratified by age of onset, ethnicity, and gender. The purpose of this study was to examine these demographics within the conceptual framework of the hygiene …
Concept Mapping As A Tool For Enhancing Self-Paced Learning In A Distance Scenario, John Allen Richbourg
Concept Mapping As A Tool For Enhancing Self-Paced Learning In A Distance Scenario, John Allen Richbourg
Walden Dissertations and Doctoral Studies
Researchers have determined that concept maps serve as effective tools in the traditional science classroom. The purpose of this experimental study was to investigate concept mapping as a tool for student knowledge acquisition in 10th grade science for students in distance learning situations. Research questions were designed to investigate the influence of concept mapping on rate and quality of student knowledge acquisition and retention. This study was a pretest-posttest 2-group comparison study, constructivist in nature and based on the theory of cognitive learning. Participants included 36 students in the 10th grade at an inner-city school in the United States. Control …
Nclex-Rn Predictor Test Scores And Nclex-Rn Success, Annie Ruth Grant
Nclex-Rn Predictor Test Scores And Nclex-Rn Success, Annie Ruth Grant
Walden Dissertations and Doctoral Studies
Health care professionals and nurse educators are concerned about increasing percentage of first time test takers failing the NCLEX-RN exam. The purpose of this retrospective study was to examine predictive accuracy of the Assessment Technologies Institute (ATI) RN Comprehensive Predictor for passing or failing the NCLEX-RN exam in a cohort of nursing students (N = 195). South Eastern Technical College in South Carolina is in jeopardy of losing accreditation for their nursing program because of the low percentage of first time test takers failing. The college's pass rate on the NCLEX-RN exam has been below the national and state averages …
Mining And Hiv/Aids Transmission Among Marampa Mining Communities In Lunsar, Sierra Leone, Alphajoh Cham
Mining And Hiv/Aids Transmission Among Marampa Mining Communities In Lunsar, Sierra Leone, Alphajoh Cham
Walden Dissertations and Doctoral Studies
Since the human immunodeficiency virus/acquired immune deficiency syndrome (HIV/AIDS) was first reported in Sierra Leone in 1987, its prevalence rate has stabilized at 1.5% in the nation's general population. However, concerns exist regarding the potential increase in high-risk populations, particularly among mineworkers and commercial sex workers. The potential spread of HIV/AIDS as a result of labor migration may threaten the mining sector, which has been identified as a critical driver of recent economic growth and development. A gap remains in the literature regarding the contextual factors in mining communities that lead to high rates of HIV/AIDS. Therefore, the purpose of …
Moving From Productivity To Professional Value Model Of The Hospital-Based Registered Nurse, Crystal Maree Billings
Moving From Productivity To Professional Value Model Of The Hospital-Based Registered Nurse, Crystal Maree Billings
Walden Dissertations and Doctoral Studies
There is a gap between organizational commitment to professional value of the nurse and the achievement of quality outcomes. This study explored the relationship between the productivity model and the professional value (PVS) model of the hospital-based registered nurse (RN). It was essential to understand how to measure nursing's contribution to patient care as a means to promote patient care outcomes. The current professional nursing dynamic provides an unprecedented opportunity for nurses to achieve their highest professional potential through increased demonstration of advocacy and accountability for the central tenets of nursing. The intent of this project was to explore the …
Second Chance For School Dropouts In Kenya Through Adult Education, Lombo Lombo
Second Chance For School Dropouts In Kenya Through Adult Education, Lombo Lombo
Walden Dissertations and Doctoral Studies
Most Kenyan high school dropouts do not have a school reentry option, and without a high school diploma, they lack access to tertiary or higher education institutions for training and career development. This case study was an investigation of how an adult learning center in Kenya educated high school dropouts and helped them to gain access to vocational training or higher education. The research questions addressed the pedagogy, learning experiences, and curriculum of the Baraka Adult Learning Center (BALC) and also focused on how the BALC met students' aspirations, needs, and goals based on the perceptions of teachers and adult …
Correlation Analysis Of Climatic Variables, Migration And Dengue Cases In Southeast Florida, Brunilda Lugo
Correlation Analysis Of Climatic Variables, Migration And Dengue Cases In Southeast Florida, Brunilda Lugo
Walden Dissertations and Doctoral Studies
Dengue fever is a debilitating, viral, mosquito-borne disease occurring in tropical and subtropical areas in the world. The majority of dengue cases in the United States were acquired in endemic areas by travelers or immigrants. However, in recent years, autochthonous (locally acquired) dengue cases have been diagnosed in Florida. The purpose of this study was to find an association between potential risk factors and the expansion of dengue fever in the United States. Guided by the eco-bio-social framework, which offers a broad assessment of risk factors for the illness, a retrospective design was used with archival data to correlate changes …
Relief Aid Dependency Syndromes: A Case For Disaster-Prone Moroto District In Uganda, Richard Acaye
Relief Aid Dependency Syndromes: A Case For Disaster-Prone Moroto District In Uganda, Richard Acaye
Walden Dissertations and Doctoral Studies
Humanitarian aid, while useful in the short run, sometimes has the effect of contributing to poverty and poor economic conditions in the long run. This occurs when recipients of relief aid lose their initiative to fend for themselves and become reliant on external aid. The purpose of this mixed method study was to evaluate the degree to which dependency on long term aid has contributed to chronic poverty in the Moroto district of Uganda. This study was grounded on Harvey & Lind's conceptualization of the dependency syndrome. The research questions addressed the relationship between household production and investment pattern with …
Wisconsin's Quality Improvement Initiative For Childcare Programs: A Case Study, Betty Jane Bohleber
Wisconsin's Quality Improvement Initiative For Childcare Programs: A Case Study, Betty Jane Bohleber
Walden Dissertations and Doctoral Studies
Wisconsin's Quality Rating and Improvement System (QRIS) was implemented in 2010 to improve quality of care for young children enrolled in childcare programs. Due to the recent initiation of the state's QRIS, empirical evidence on the effectiveness of the initiative to improve quality care for young children is limited. This qualitative case study explores childcare stakeholders' perceptions on the effectiveness of Wisconsin's QRIS as a quality improvement program. Bronfenbrenner theorized that exosystems such as state governments impact early childhood environments and the development of young children through initiation of programs. The research questions address the efficiency of the state's QRIS …