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USF Tampa Graduate Theses and Dissertations

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The Impact Of A Teacher-Preferred Group Contingency With Data-Based Decision Making On Class-Wide Behavior, Fernando M. Herrera Mar 2016

The Impact Of A Teacher-Preferred Group Contingency With Data-Based Decision Making On Class-Wide Behavior, Fernando M. Herrera

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to further examine the impact of a teacher-preferred group contingency on class-wide behavior in three general elementary education classrooms when it is used with data-based decision making by classroom teachers. A multiple baseline design across classrooms was used to examine the changes in class-wide disruptive behavior, academic engagement, and academic performance in targeted academic time periods. Data indicated that implementation of the group contingency preferred by the teachers in conjunction with data-based decision making resulted in decreases in disruptive behavior and increases in academic engagement and academic performance across classrooms. In addition, improvement in …


Tough Guy, Sensitive Vas: Analyzing Masculinity, Male Contraceptives & The Sexual Division Of Labor, Kaeleen Kosmo Mar 2016

Tough Guy, Sensitive Vas: Analyzing Masculinity, Male Contraceptives & The Sexual Division Of Labor, Kaeleen Kosmo

USF Tampa Graduate Theses and Dissertations

A Marxist feminist standpoint positions patriarchy and capitalism as mutually beneficial, thus interestingly situating the new market of male contraceptives (MCs). This project takes an in-depth look at the opinions of 15 young men regarding the use of MCs by examining how Western, heterosexual masculinity informs their attitudes and discusses how a new economic market of MCs may affect current social ideologies about of the sexual division of labor. Because notions of masculinity are essential in perpetuating such ideologies, understanding masculinity as it relates to a new market for MCs is imperative. During a series of focus groups men described …


An Examination Of Perspectives On Community Poverty: A Case Study Of A Junior Civic Association, Monica Heimos Heimos Mar 2016

An Examination Of Perspectives On Community Poverty: A Case Study Of A Junior Civic Association, Monica Heimos Heimos

USF Tampa Graduate Theses and Dissertations

Nonprofit organizations have become a necessary staple in the lives of people and communities experiencing poverty. Many of these organizations provide services that they think their communities need. The solutions and services these organizations provide are incumbent on what the organizations think causes poverty. Although the motivations behind these organizations have good intentions, their approach to poverty could further jeopardize people and communities by not providing proper or necessary services that have the ability to help people get out of poverty. To explore how organizational values and perspectives on poverty are operationalized, I examined one nonprofit grassroots organization in Tampa …


Developing Early Numeracy And Early Literacy Skills In Preschool Children Through A Shared Parent/Child Book Reading Intervention: A Multiple-Baseline Single Case Design Study, Christina Lauren Lindahl Mar 2016

Developing Early Numeracy And Early Literacy Skills In Preschool Children Through A Shared Parent/Child Book Reading Intervention: A Multiple-Baseline Single Case Design Study, Christina Lauren Lindahl

USF Tampa Graduate Theses and Dissertations

The present study examined the effectiveness of a shared storybook reading intervention in increasing children’s early numeracy and early literacy skills through a multiple baseline single case design. Four parent-child dyads were included in the study, and children’s early numeracy and early literacy skills were measured using the eNumeracy Early Math Assessments and the Preschool Early Literacy Indicators, respectively. The study also measured mathematical dialogue to determine if an increase in children’s early numeracy skills is due to the intervention and not other confounding variables. Finally, the study measured intervention integrity, and parent ratings of social validity. Results of the …


Resilience In Uncertainty: An Examination Of A Moroccan Centre Serving Unwed Mothers, Dana Louise Goodlett Mar 2016

Resilience In Uncertainty: An Examination Of A Moroccan Centre Serving Unwed Mothers, Dana Louise Goodlett

USF Tampa Graduate Theses and Dissertations

Utilizing a gender-based violence approach, this study investigated service delivery realities for a Moroccan women’s centre serving unwed mothers and their babies. Primary research methods included participant observation and semi-structured interviews (n=20) with unwed mothers and centre staff. This study aimed to determine what factors lead mothers to seek assistance, types of assistance offered, and challenges and future opportunities for services. Findings indicate a lack of social support to mothers, lack of social and economic support for the centre and reduced service capacity, and the use of deceit in interactions between mothers and staff rooted in cultural notions of shame. …


Implementation Of The Bully Prevention In Positive Behavior Support (Bp-Pbs) Program In An Urban Elementary School, Amanda Lee Rudd Mar 2016

Implementation Of The Bully Prevention In Positive Behavior Support (Bp-Pbs) Program In An Urban Elementary School, Amanda Lee Rudd

USF Tampa Graduate Theses and Dissertations

The purpose of the study was to further examine the potential efficacy of the Bully Prevention in Positive Behavior Support (BP-PBS) program in addressing bullying in an urban public elementary school with a large and diverse student population, implementing school-wide positive behavior support with relatively low fidelity. Specifically, the study examined the extent to which BP-PBS could decrease target students’ bullying behavior across settings and increase appropriate active response to bullying of students being bullied. Changes in the students’ perceptions and attitudes on school safety were also examined. This study involved a multiple probe design across participants targeting multiple settings …


A Tourist Performance: Redefining The Tourist Attraction, Brandy Lee Kinkade Mar 2016

A Tourist Performance: Redefining The Tourist Attraction, Brandy Lee Kinkade

USF Tampa Graduate Theses and Dissertations

The aim of this paper is to examine the intersection of tourism and memoirs in the United States specifically how specific travel memoirs function as tourist attractions. This investigation employs performer-centered analysis as a method of inquiry in order to gain insight on tourist experience as well as concepts of travel, imagination and embodiment. The paper also employs MacCannell’s Semiotics of Attraction as a framework to illustrate the presence of the following categories: tourist, sight, and marker. The presence and the relationships established between these categories establish Into Thin Air and Almost Somewhere: Twenty-eight Days on the John Muir Trail …


Does Physical Fitness Predict The Reading Achievement Of Fifth-Grade Students? The Interaction With Gender, Courtney Lynn Mar 2016

Does Physical Fitness Predict The Reading Achievement Of Fifth-Grade Students? The Interaction With Gender, Courtney Lynn

USF Tampa Graduate Theses and Dissertations

States across the nation are facing pressure to meet standards for high stakes testing which is resulting in a decrease in the amount of time allotted to physical education (Ennis, 2006). Although the U.S. Department of Health and Human Services (2008) recommends children engage in 60 minutes or more of physical activity a day, on average, children only receive 30 minutes per day of aerobic exercise (Epstein et al., 2001). Despite this decrease in physical activity, research has shown that physical activity is associated with academic achievement (Ardoy et al., 2013). In addition, physical activity is positively related to physical …


To Utopianize The Mundane: Sound And Image In Country Musicals, Siyuan Ma Mar 2016

To Utopianize The Mundane: Sound And Image In Country Musicals, Siyuan Ma

USF Tampa Graduate Theses and Dissertations

Many consider music, songs, and dance performance as utopian signifiers for cinema, but few has entered the utopian discourse of country musicals, a small genre of cinema usually known as country music films. By closely scrutinizing Pure Country (1992), this thesis aims to reveal how country music—as music numbers and as background cues— integrate and connect the fragmented on-screen world for the country musicals so as to offer audiences a fullness of utopian experience, and how this utopian effect are culturally significant for American audiences due to country music’s unique mechanism of constructing utopia and nostalgia in its past-orientations, sentimentalities, …


Water Metering In Rural, Piped, Community-Managed Water Systems In The Developing World, Simona Platukyte Mar 2016

Water Metering In Rural, Piped, Community-Managed Water Systems In The Developing World, Simona Platukyte

USF Tampa Graduate Theses and Dissertations

In the early 1990s, the United Nations (UN) recognized water as a finite resource to the entire ecosystem with an economic value that should be developed and managed based on the participatory approach using the Integrated Water Resource Management (IWRM) strategy. Many studies on water management practices have thus emerged in the developing world. Of particular interest to this work is the management of water through metering, price-setting, and rule enforcement in the rural setting in piped, community-owned water systems. There is very little published information regarding metering, enforcement experiments, and experiences in these systems. This is because metering and …


The Effect Of Physical Activity On Youths’ Cognitive, Academic, And Behavioral Outcomes: A Meta-Analysis Of Single Case Design Studies, Brett Allyn Stone Mar 2016

The Effect Of Physical Activity On Youths’ Cognitive, Academic, And Behavioral Outcomes: A Meta-Analysis Of Single Case Design Studies, Brett Allyn Stone

USF Tampa Graduate Theses and Dissertations

A third of youth in the United States are currently classified as overweight, which is impacted by the low rates of youth that meet daily physical activity recommendations. Engaging in physical activity contributes to healthy body weight and physical fitness, both of which have positive health consequences. Participating in physical activity not only aids in positive health outcomes, but research indicates that it also has a positive relationship with and effect on youths’ cognitive, academic, and behavioral outcomes. The majority of researchers conducting meta-analyses examining the effect of physical activity on youths’ cognitive, academic, and behavioral outcomes have excluded single-case …


"But Our Hands Are Tied": Assessing School Gardening Efforts At Title I Elementary Schools In Pinellas County, Florida, Alexandra Grace Lancey Mar 2016

"But Our Hands Are Tied": Assessing School Gardening Efforts At Title I Elementary Schools In Pinellas County, Florida, Alexandra Grace Lancey

USF Tampa Graduate Theses and Dissertations

This research was designed to understand current school gardening efforts in Pinellas County, Florida. School gardens have become an important aspect of experiential learning and nutrition education in schools throughout the United States. Many not-for-profit organizations have attempted to increase the prevalence and efficacy of school garden programs as a means of providing educational opportunities and working to curb diet-related health issues in children. Most of these organizations are seen as apolitical in nature, because they access mainly private sector funding sources and volunteer support. This provides flexibility for these social projects, but also takes pressure off of the state …


Developing Little England: Public Health, Popular Protest, And Colonial Policy In Barbados, 1918-1940, Brittany J. Merritt Mar 2016

Developing Little England: Public Health, Popular Protest, And Colonial Policy In Barbados, 1918-1940, Brittany J. Merritt

USF Tampa Graduate Theses and Dissertations

This dissertation analyzes struggles over the development of Barbadian health and sanitation during the period between the world wars. In doing so, it examines how the British Empire tried to use development policies to maintain its power overseas during the interwar years. During this period, British policymakers sought to improve health and sanitation to pacify restive Barbadian laborers influenced by transnational pan-African and socialist ideas following the First World War. However, white Barbadian elites, influenced by ideas of eugenics and population control, opposed metropolitan efforts to develop health and sanitation in the colony. Rather than repairing the colonial relationship, British …


Modified Yttrium Hydroxide/Mc Nylon Nanocomposites And Scaling Effects In Multilayer Polyethylene Films, Jia Chen Mar 2016

Modified Yttrium Hydroxide/Mc Nylon Nanocomposites And Scaling Effects In Multilayer Polyethylene Films, Jia Chen

USF Tampa Graduate Theses and Dissertations

In this thesis, monomer casting (MC) nylon was synthesized. MC nylon could replace nonferrous metals in certain applications, including gears, wheels, and other moving parts. However, compared with metals, MC nylon products have poor strength and stiffness, and crack easily, especially at low temperatures. In addition, the dimensional stability of MC nylon is poor, especially in the large casting nylon products, causing significant internal stresses due to shrinkage. Thus, MC nylon cracks easily when cast and molded. The yttrium hydroxide particles were modified by stearic acid and dispersed in the caprolactam. The polymerization time was short due to fast anionic …


Regulatory Effect Of Elastin Based Biomaterial On Cellular Behavior And Its Application On Wound Repair And Regeneration, Yuan Yuan Mar 2016

Regulatory Effect Of Elastin Based Biomaterial On Cellular Behavior And Its Application On Wound Repair And Regeneration, Yuan Yuan

USF Tampa Graduate Theses and Dissertations

Elastin-like peptides (ELPs) are stimulus-responsive protein-based polymers which are attractive material for biomedical research due to their biocompatibility and unique properties. The physical properties of ELPs are dependent on the chain length and the chosen amino acid at the guest residue position. This imparts unlimited flexibility in designing ELP based biomaterials with the desired physical properties.

We have shown that in addition to their physical properties, ELPs have biological activities that are conducive to tissue regeneration. Specifically, we found that ELPs induce fibroblast proliferation via cell surface heparan sulfate proteoglycans (HSPG). Furthermore, our data suggests that ELP based materials with …


A Comparison Of Educational "Value-Added" Methodologies For Classifying Teacher Effectiveness: Value Tables Vs. Covariate Regression, Theodore J. Dwyer Mar 2016

A Comparison Of Educational "Value-Added" Methodologies For Classifying Teacher Effectiveness: Value Tables Vs. Covariate Regression, Theodore J. Dwyer

USF Tampa Graduate Theses and Dissertations

There is a great deal of concern regarding teacher impacts on student achievement being used as a substantial portion of a teacher’s performance evaluation. This study investigated the degree of concordance and discordance between mathematics teacher ranking using value tables and covariate regression, which have both been used as measures for teacher effectiveness. The researcher examined teacher rankings, before and after the state recommended classification, using correlational techniques, comparison matrices, and visual examination for value-added scores derived from the value table versus the covariate regression approach. Examination demonstrated strong correlations between the initial rankings (r = .77 to .98) …


Factors Associated With Sexually Transmitted Infections (Stis) And Multiple Sti Co-Infections: Results From The Evri Hiv Prevention Preparedness Trial, Ubin Pokharel Mar 2016

Factors Associated With Sexually Transmitted Infections (Stis) And Multiple Sti Co-Infections: Results From The Evri Hiv Prevention Preparedness Trial, Ubin Pokharel

USF Tampa Graduate Theses and Dissertations

Objective: The objective of this study was to describe the prevalence of sexually transmitted co-infections and assess factors associated with a single infection and co-infections.

Methods: A total of 388 women were included in this study. At enrollment of the EVRI trial women were tested for five STIs: Human papilloma virus (HPV), Chlamydia trachomatis, Neisseria gonorrhoeae, Herpes simplex virus-2 (HSV-2) and Treponema pallidum. Prevalence of STI infections and proportion of women with different combinations of co-infections were calculated. Factors associated with single infection and STI co-infection were assessed using a polytomous logistic regression model and odds ratio …


In Search Of Solidarity: Identification Participation In Virtual Fan Communities, Jaime Shamado Robb Mar 2016

In Search Of Solidarity: Identification Participation In Virtual Fan Communities, Jaime Shamado Robb

USF Tampa Graduate Theses and Dissertations

This study questions the way sports fans create (a sense of) community through online conversations. Here, ‘community’ and ‘internet’ are seen as invitational terms that suggest an authentic social interaction. By examining the language used by fans to sustain a sense of solidarity in the virtual realm, this study questions the ways in which rhetoric frames the situation. Participation in the virtual space relies on practices of identification derived from physical engagements. By using a rhetorical approach, this study illuminates the way individual participants operationalize a rhetoric in virtual conversations that spiritualize the fan’s experience at the base of a …


The Path To Violent Behavior: The Harmful Aftermath Of Childhood Trauma, Nicholas Michael Perez Mar 2016

The Path To Violent Behavior: The Harmful Aftermath Of Childhood Trauma, Nicholas Michael Perez

USF Tampa Graduate Theses and Dissertations

Adverse childhood experiences can lead to a number of harmful outcomes throughout an individual’s life, ranging from medical problems to criminal behavior. These traumatic experiences, comprised of different forms of maltreatment and dysfunctional household environments, can affect the development of a child in a variety of different ways. The multitude of developmental changes can produce compounding harmful effects on the child’s life and lead to acutely maladaptive outcomes. Under the perspective of developmental psychopathology, the ever-changing biological, psychological, and social dynamics of children who experience trauma can contribute to deficiencies in all aspects of their subsequent development. Each of these …


Incongruous Conceptions: Owen Jones’S Plans, Elevations, Sections And Details Of The Alhambra And British Views Of Spain, Andrea Marie Johnson Mar 2016

Incongruous Conceptions: Owen Jones’S Plans, Elevations, Sections And Details Of The Alhambra And British Views Of Spain, Andrea Marie Johnson

USF Tampa Graduate Theses and Dissertations

This thesis analyzes Plans, Elevations, Sections, and Details of the Alhambra (1836-1842) by British Architect Owen Jones in relation to British conceptions of Spain in the nineteenth century. Although modern scholars often view Jones’s work as an accurate visual account of the Alhambra, I argue that his work is not only interested in accuracy, but it is also a re-presentation of the fourteen-century monument based on Jones’s ideologies and creative faculties. Instead of viewing the Alhambra through a culturally sensitive, historical lens, Jones treated it as an Imaginary Geography, as Edward Said called it, through which he could promote his …


Science, Policy, And Decision Making: A Case Study Of Deliberative Rhetoric And Policymaking For Coastal Adaptation In Southeast Florida, Karen Patricia Langbehn Mar 2016

Science, Policy, And Decision Making: A Case Study Of Deliberative Rhetoric And Policymaking For Coastal Adaptation In Southeast Florida, Karen Patricia Langbehn

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to observe and analyze the process of regional climate adaptation planning and the role of stakeholder deliberation in decision making about adaptation actions. It employed a case study approach based on one of three total study sites of an international, multidisciplinary grant titled, “METROPOLE: An Integrated Framework to Analyze Local Decision Making and Adaptive Capacity to Large-Scale Environmental Change”. The purpose of the case study of this project was to analyze stakeholder deliberation at two workshops at the grant’s Broward County, Florida site regarding two adaptation options: elevation/floodproofing and voluntary buyouts. Analyzing stakeholder deliberation …


The Effects Of Processing Instruction On Chinese Learners' Acquisition Of Spanish Copulae, Wesley Curtis Feb 2016

The Effects Of Processing Instruction On Chinese Learners' Acquisition Of Spanish Copulae, Wesley Curtis

USF Tampa Graduate Theses and Dissertations

Processing instruction (PI) is a language teaching technique based upon the model of input processing developed by VanPatten (1993, 1996, 2002, 2004). The present study investigated the effects of PI as well as two other experimental conditions (traditional instruction and control) on the acquisition of the Spanish copulae ser and estar by 66 Chinese university students enrolled in a blended (partially presential and partially online) fourth-semester language course. The PI treatment condition included non-paradigmatic grammar explanations, processing strategies designed to help learners avoid commiting errors they may be predisposed to make, and structured input activities which eliminate redundant features of …


Label Noise Cleaning Using Support Vector Machines, Rajmadhan Ekambaram Feb 2016

Label Noise Cleaning Using Support Vector Machines, Rajmadhan Ekambaram

USF Tampa Graduate Theses and Dissertations

Mislabeled examples affect the performance of supervised learning algorithms. Two novel approaches to this problem are presented in this Thesis. Both methods build on the hypothesis that the large margin and the soft margin principles of support vector machines provide the characteristics to select mislabeled examples. Extensive experimental results on several datasets support this hypothesis. The support vectors of the one-class and two-class SVM classifiers captures around 85% and 99% of the randomly generated label noise examples (10% of the training data) on two character recognition datasets. The numbers of examples that need to be reviewed can be reduced by …


Modeling Food Security, Energy, And Climate And Cultural Impacts Of A Process: The Case Study Of Shea Butter In Sub-Saharan Africa, Colleen Claire Naughton Feb 2016

Modeling Food Security, Energy, And Climate And Cultural Impacts Of A Process: The Case Study Of Shea Butter In Sub-Saharan Africa, Colleen Claire Naughton

USF Tampa Graduate Theses and Dissertations

Millions of people in the world, particularly women and people in sub-Saharan Africa, suffer from hunger and poverty. Three of the major 2015-2030 United Nation’s Sustainable Development Goals (SDGs) aim to eliminate hunger through food security and sustainable agriculture, eradicate poverty, and achieve gender equality through women’s empowerment. Shea trees and their associated fruit and butter can play a major role in each of these three SDGs for women and their families throughout sub-Saharan Africa. Shea trees are located over a wide expanse stretching more than 5,000 kilometers across over eighteen countries in sub-Saharan Africa. These trees produce fruit that …


An Investigation Of The Effects Of Chemical And Physical Weathering On Submerged Karst Surfaces, Bryan Charles Booth Dec 2015

An Investigation Of The Effects Of Chemical And Physical Weathering On Submerged Karst Surfaces, Bryan Charles Booth

USF Tampa Graduate Theses and Dissertations

Reports an investigation of the effects of chemical and physical weathering on submerged karst surfaces that pairs laboratory studies with computer modeling studies. The first study attempts to quantify the production of carbonate fines; soluble sediments produced by the incomplete dissolution of karst minerals during chemical weathering. Results show carbonate fine production in relation to dissolutional action; Chalk: 42.8%; Coquina: 2.6%; Dolomite: 3.1%; Gray Limestone: 4.8%; Ocala Limestone: 3.1%; Shell Limestone: 6.1%; Travertine: 8.6%. Due to the use of hydrochloric acid as opposed to carbonic acid these results may not be fully valid for application to natural speleogenic processes. The …


A Depiction Of Women In Tennessee With Low Literacy Skills And Their Access To Higher Education And Employment, Rebecca Puig Dec 2015

A Depiction Of Women In Tennessee With Low Literacy Skills And Their Access To Higher Education And Employment, Rebecca Puig

USF Tampa Graduate Theses and Dissertations

This phase one study was conducted using qualitative research methods in order to describe to policymakers and local literacy program experts more completely the current challenges and needs some adult women in Tennessee with low-literacy skills face when pursing higher education or a professional career. In turn, such information can assist them in better identifying appropriate resources and interventions to serve these women.

Data were collected through a cross-case analysis of two individual case studies and five interviews with three adult learners and two literacy program experts. Artifacts (e.g., flyers) were also collected, but provided no substantial contribution to the …


Relationship Between First-Generation College Students' Expectations For Experiences With Faculty Members And Students' Success After The First Year, Christina D. Nelson Dec 2015

Relationship Between First-Generation College Students' Expectations For Experiences With Faculty Members And Students' Success After The First Year, Christina D. Nelson

USF Tampa Graduate Theses and Dissertations

As the landscape of higher education changes to allow increased access for first-generation college students (FGS), emerging research should take into account the unique nature of this at-risk population of students (Aspelmeier, Love, McGill, Elliott, & Pierce, 2012). These students tend to be less prepared for the rigors of college coursework (Horn & Bobbitt, 2000; Strayhorn, 2006; Thayer, 2000) and may lack appropriate expectations (Pascarella, Pierson, Wolniak, & Terenzini, 2004). In particular, FGS may struggle with understanding the importance of creating and maintaining relationships with faculty (Cotten & Wilson, 2006; Davis, 2010).

In order to discover any correlation between expectations …


The Relationship Between Social Networks, Exchange And Kids’ Food In Children’S Peer Culture, Stephanie Tillman Melton Nov 2015

The Relationship Between Social Networks, Exchange And Kids’ Food In Children’S Peer Culture, Stephanie Tillman Melton

USF Tampa Graduate Theses and Dissertations

This study investigates children’s peer culture, social networks and the role that kids’ food plays in peer exchanges during middle childhood. During this stage children develop social competencies as they join peer groups with other children and become socialized into children’s peer culture. In order to immerse myself within children’s culture, I conducted ethnographic fieldwork at two afterschool programs providing care for elementary school children. I investigated friendships, social networks and exchanges among third through fifth grade children at the programs. The study included participant observation and participatory group interviews with a sample of the children at both sites. The …


Neurophysiological Activity Related To Speech Production: An Erp Investigation, Adithya Chandregowda Nov 2015

Neurophysiological Activity Related To Speech Production: An Erp Investigation, Adithya Chandregowda

USF Tampa Graduate Theses and Dissertations

The event related potential (ERP) technique is enjoying widespread application in neurophysiological research due to its fine temporal resolution. Of relevance to this study are ERPs related to voluntary movements. The precision with which movement related processes could be recorded using the ERP technique was demonstrated by Gilden, Vaughan and Costa (1966) and Kutas and Donchin (1974, 1977, and 1980) who found that the readiness potential (RP) immediately preceding hand movement was larger over the hemisphere contralateral to the responding hand. Given that left hemisphere controls right hand movements and vice versa, their findings confirmed that the lateralized readiness potential …


Predictive Analytics Of Organizational Decisions And The Role Of Rationality, Arash Barfar Nov 2015

Predictive Analytics Of Organizational Decisions And The Role Of Rationality, Arash Barfar

USF Tampa Graduate Theses and Dissertations

How can we predict key decisions made by organizations in the presence of big data and on-demand information? In this dissertation we exploit a large repository of B2B real-time transactional data with service quality indicators and present evidence that organizational decision analytics apply both rational and boundedly-rational (i.e. behavioral) economic models. The dissertation’s findings demonstrate that both utility and heuristic models, respectively, play significant roles in predicting organizational decisions on churn, a key decision in this context. In the presence of a large data set the assumed rationality of organizations appears to provide accurate predictions in uncontrolled experiences and selected …