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Exploration Of Hotel Distribution Channels In China — Focus On Hotel Call Centers, Tao Yu Oct 2012

Exploration Of Hotel Distribution Channels In China — Focus On Hotel Call Centers, Tao Yu

UNLV Theses, Dissertations, Professional Papers, and Capstones

In a world of increasing global competition, choosing an effective distribution channel is crucial for hoteliers to deliver value for their products and services. As hotel rooms are perishable, if they are not sold each night no revenue will be generated. So, we always see the distribution channel as one of the most important parts in the selling process. With the explosion of Internet commerce and computer usage, online distribution is fast growing up to become one of the popular and effective distribution channels in use. However, will functions of traditional distribution channels die from the boom of the new …


Perfecting The Table Games Dealer: Improving Initial Table Games Dealer Training Curriculum To Create More Versatile Gaming Employees, Bama Varsanyi Oct 2012

Perfecting The Table Games Dealer: Improving Initial Table Games Dealer Training Curriculum To Create More Versatile Gaming Employees, Bama Varsanyi

UNLV Theses, Dissertations, Professional Papers, and Capstones

Casinos are hospitality operations in which a gaming experience is offered to guests in addition to general hospitality services. To create stable, high-quality guest services while generating satisfactory guest experiences, casinos rely significantly on the skills of their front-line employees. The initial training before employees begin to work in a live-gaming casino environment is crucial. It gives them the basic knowledge to be able to perform their tasks proficiently and deliver the required guest-service standards to all patrons during live gaming sessions. Table games dealers are the primary front-line employees in a table game operation, they receive majority of their …


Recommendations For Online Training In Hospitality Organizations, Geoffrey L. Wellen Oct 2012

Recommendations For Online Training In Hospitality Organizations, Geoffrey L. Wellen

UNLV Theses, Dissertations, Professional Papers, and Capstones

Delivering consistent customer experiences is often a key driver of customer satisfaction in the leisure and hospitality industry. However, consistency can be compromised if new and existing employees are not adequately prepared for their roles and duties. The leisure and hospitality industry hires many new staff each year due to general industry growth and employee turnover. Training and development is therefore important for the industry to meet staffing requirements and to deliver consistent customer experiences. The rapid and significant developments in online training and education since mid 1990 have increased the size and knowledge of the candidate pool available to …


Medical Tourism: Trends And Opportunities, Krista Wendt Oct 2012

Medical Tourism: Trends And Opportunities, Krista Wendt

UNLV Theses, Dissertations, Professional Papers, and Capstones

Medical tourism involves travel for the purpose of receiving medical, dental, or surgical care (Medical Tourism Association), and represents a rapidly growing niche market within the healthcare, tourism, and hospitality industries. Medical travelers are motivated to seek care outside of their area of residence by many factors, including more advanced technology, quicker access, higher quality of care, or lower costs for care in the destination locality (Ehrbeck, Guevara, & Mango, 2008). Multiple factors contribute to the growth of the medical tourism industry and suggest a continuing trend toward growth in the future. This nascent industry represents a significant market opportunity …


Capturing The Chinese Outbound Tourism Market: Lessons For Las Vegas Casino Operators, Wilson Wan Oct 2012

Capturing The Chinese Outbound Tourism Market: Lessons For Las Vegas Casino Operators, Wilson Wan

UNLV Theses, Dissertations, Professional Papers, and Capstones

China has become a fast rising economic power and its GDP is expected to overtake America's in about 6 years (How to get a date, 2011). As a result of the increase in wealth, the Chinese middle class has been expanding rapidly and now has access to more resources than ever before. With a higher disposable income, the Chinese now have an increased desire, and capability, to travel the world. In preparation for the increase in outbound Chinese travelers, it would be wise for tourist destinations to be prepared to attract this market and thus capture a part of this …


A Positive Approach: Training Coaches To Build A Positive Motivational Climate, J. Spencer John Oct 2012

A Positive Approach: Training Coaches To Build A Positive Motivational Climate, J. Spencer John

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this paper is to develop a training program for youth sport coaches focusing on a positive motivational climate, with an intended outcome to increase intrinsic motivation in youth sport participants. The coaching workshops that are available today tend to focus on teaching the fundamentals of the sport; while largely ignoring the motivational side of coaching. Pop Warner Football is the largest youth football league in the country, they have a large coach training program that focuses on drills and skill development, but fails to address positive motivation. Providing youth sport organizations with a training program that adds …


Business Plan For A U.S. Based Healthy And Organic Ethnic Korean Quick-Service Restaurant, Daniel W. Kim Oct 2012

Business Plan For A U.S. Based Healthy And Organic Ethnic Korean Quick-Service Restaurant, Daniel W. Kim

UNLV Theses, Dissertations, Professional Papers, and Capstones

The increased globalization of ethnic cuisine has become a reality in the past decade due to the rise in food and beverage popular culture. The celebrity chefs on such television networks such as the Food Network and the Travel Channel has led to many persons becoming more interested in a variety of ethnic, fusion, healthy and organic dining options. For the past few decades, the most popular ethnic cuisines in the U.S. have been and still are Italian, Chinese, and Mexican foods (Leahy, 2007). However, with the increased interest in food and beverage culture and desire for variety, there are …


An Introduction To Meeting And Event Management Course, Diana Spina Oct 2012

An Introduction To Meeting And Event Management Course, Diana Spina

UNLV Theses, Dissertations, Professional Papers, and Capstones

This paper focuses on the development of an undergraduate introductory course in meeting and event management and the rational for inclusion of this particular course in the curriculum at a university that offers a degree in Hospitality Management. The literature review explores the anticipated demand related to the field of meeting and event management, course offerings of some of the top ranked universities with Hospitality Management programs, and different teaching methodologies. The last part of the paper encompasses the actual course material for a meeting and event management course; including the syllabus and teaching methodology.


Relationship Competence: Can Trainee Interpersonal Skills Be Measured Reliably And Do They Predict Clinical Effectiveness?, Jacqueline Camp Aug 2012

Relationship Competence: Can Trainee Interpersonal Skills Be Measured Reliably And Do They Predict Clinical Effectiveness?, Jacqueline Camp

UNLV Theses, Dissertations, Professional Papers, and Capstones

Traditional evaluation and assessment procedures in professional psychology programs have long been criticized for inadequately attending to the set of interpersonal skills that are important to professional functioning in the field of psychology. The present study was exploratory and focused on examining the reliability and validity of an evaluation tool designed to capture a set of interpersonal skills that are clinically relevant and grounded in the empirical literature on psychotherapy outcome. Toward this end, the Facilitative Interpersonal Skills (FIS) task (Anderson, Patterson, & Weiss, 2006) was administered to a sample of trainees (n = 19) enrolled in a clinical psychology …


Reformed And Traditional Mathematics Teaching Approaches: Are They Related To The Mathematics Achievements Of U.S. Students Across Racial Groups?, Qiang Cheng Aug 2012

Reformed And Traditional Mathematics Teaching Approaches: Are They Related To The Mathematics Achievements Of U.S. Students Across Racial Groups?, Qiang Cheng

UNLV Theses, Dissertations, Professional Papers, and Capstones

Promoting problem-solving and reasoning among all U.S. students and closing mathematics achievement gaps across different racial groups have become important foci in the current U.S. mathematics education reform. Framed through three contentious theoretical assumptions underlying reformed teaching, traditional teaching, and culturally relevant pedagogy, this dissertation investigates the relationship between the two kinds of teaching and the relevant mathematics achievements of students across racial/ethnic groups. The study examines specifically such a relationship drawing on U.S. eighth grade data set from the Trend in International Mathematics and Science Study (TIMSS) 2007 and using a two-level hierarchical linear modeling (HLM) approach. Results from …


Numerical And Experimental Investigation Of The Stability Region For A Cylindrical Ion Trap, Bradley Steven Clarke Aug 2012

Numerical And Experimental Investigation Of The Stability Region For A Cylindrical Ion Trap, Bradley Steven Clarke

UNLV Theses, Dissertations, Professional Papers, and Capstones

The stability diagram provides a useful tool for determining the appropriate AC biased potential to confine ions in an ion trap. Since no analytic solution exists for the cylindrical ion trap's (CIT's) equations of motion, the CIT's stability region is not well known. The objective of this thesis is to determine the stability region for a CIT numerically and experimentally. The equations of motion for ions confined in a CIT are derived and found to be similar to the Mathieu equation, i.e. the equation that describes ion motion in a hyperbolic ion trap (HIT). Because of the similarities in the …


Model Provisions For Building A Successful Lead Poisoning Prevention Program: A Case Study For The Western United States, Kathleen Lauckner Aug 2012

Model Provisions For Building A Successful Lead Poisoning Prevention Program: A Case Study For The Western United States, Kathleen Lauckner

UNLV Theses, Dissertations, Professional Papers, and Capstones

It has been 236 years since Benjamin Franklin voiced his concerns about lead poisoning from the occupational exposures in his printing shop, yet, in 2012 childhood lead poisonings and adult occupational exposures are still serious public health issues in the United States. Lead poisoning is a 100% preventable affliction if the ingestion or inhalation of lead from environmental exposures can be avoided.

The quality of blood lead detection methods and brain function studies have improved dramatically over the last few decades and far more is now known about the adverse health effects from low level (microgram- µg) exposures to lead. …


Ask What Your Country Can Do For You: Social Spending And Satisfaction With Democracy In Latin America, Kenneth Retzl Aug 2012

Ask What Your Country Can Do For You: Social Spending And Satisfaction With Democracy In Latin America, Kenneth Retzl

UNLV Theses, Dissertations, Professional Papers, and Capstones

Past research on social policy in Latin America has primarily focused on how each countries' policies were formed, the institutional framework that bred the policies, or the economic constraints that necessitated certain reforms. Little work has been done to examine the effects those policies have had on the populace. This thesis attempts to determine if there is a relationship between social spending and satisfaction with democracy. The research takes two forms. First I present case studies of Brazil, Ecuador, and Venezuela. The second is an ordered logit hierarchical linear model utilizing survey responses from the 2005 Latinobarometer survey. In total …


Frequency-Specificity And Pattern-Specificity Of The Buildup Of Auditory Stream Segregation, David Michael Weintraub Aug 2012

Frequency-Specificity And Pattern-Specificity Of The Buildup Of Auditory Stream Segregation, David Michael Weintraub

UNLV Theses, Dissertations, Professional Papers, and Capstones

During repeating sequences of low (A) and high (B) tones in an "...ABAB..." pattern, the likelihood of hearing two separate streams ("streaming") increases with more repetitions of the patterns, a phenomenon referred to as "buildup". Previous studies have shown that buildup is frequency specific (Anstis & Saida, 1985) and that its biasing effects decays over several seconds (Beauvois & Meddis, 1997). No study has examined whether the frequency specificity of buildup persists for such a long duration. To address these issues, Experiment 1 tested the decay of frequency-specific and non-frequency specific buildup. The results revealed that (1) frequency-specific buildup effects …


Communication And Female Date Initiation: Differences In Perception Based On Sex Of Initiator, Lindsey Kay Odom Aug 2012

Communication And Female Date Initiation: Differences In Perception Based On Sex Of Initiator, Lindsey Kay Odom

UNLV Theses, Dissertations, Professional Papers, and Capstones

First dates represent an important early event in the development of dating relationships. Commonly, date initiation is a behavior in which men take control; however, more women are attempting this task. Women initiating dates is a deviation from cultural norms or what society views as expected behavior. The deviation in behavior could have negative repercussions for women, which was investigated for the current study. College-aged participants (n = 232) completed an online survey regarding their perceptions of two hypothetical women who initiated dates. Informed by Expectancy Violations Theory, the expectedness and valence of the date-initiation behavior and mode of follow-up …


Diversifying The National Parks, Amalia Sommer Aug 2012

Diversifying The National Parks, Amalia Sommer

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.


Paleoseismic Study Of The Stewart Valley And Northern Pahrump Segments Of The Stateline Fault System, Nevada, Jonathan Carter Aug 2012

Paleoseismic Study Of The Stewart Valley And Northern Pahrump Segments Of The Stateline Fault System, Nevada, Jonathan Carter

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Stateline fault system (SFS) is a ~200 km long zone of dextral faults running NW along the NV/CA border from Primm, Nevada to Amargosa Valley in the western Central Basin and Range province (CBR). Because of size and proximity, the SFS poses a hazard to the 2.5 million people, most of who live within 10 km, in Pahrump, Nevada and within 40 km, in Las Vegas, Nevada. The goals of this thesis are to (1) understand if the SFS is accommodating faulting slip change in the CBR; (2) test the along strike continuity of the SFS in Pahrump and …


Non-Blocking Concurrent Operations On Heap, Mahesh Acharya Aug 2012

Non-Blocking Concurrent Operations On Heap, Mahesh Acharya

UNLV Theses, Dissertations, Professional Papers, and Capstones

We present a non-blocking implementation for the concurrent Heap data structure in the asynchronous shared memory system. The system may be a traditional one with a single processor with multiple threads, or it may be the one with multiple processors each possibly with multiple threads. Our implementation supports readMin, deleteMin, and insert operations on the heap. The deleteMin and insert operations are non-blocking operations, whereas the readMin is wait-free. One easy approach of using a heap in multi-threading environment could be by locking the entire heap before performing any operation. This would make the implementation very slow to have any …


Wavelets In Intelligent Transportation Systems: Data Compression And Incident Detection, Shaurya Agarwal Aug 2012

Wavelets In Intelligent Transportation Systems: Data Compression And Incident Detection, Shaurya Agarwal

UNLV Theses, Dissertations, Professional Papers, and Capstones

Research show that wavelets can be used efficiently in denoising and feature extraction of a given signal. This thesis discusses about intelligent transportation systems(ITS), its requirement and benefits. We explore use of wavelets in intelligent transportation systems for knowledge discovery, compression and incident detection. In the first section of thesis, we focus on the following problems related to traffic matrix: data compression, retrieval and visualization. We propose a methodology using wavelet transform for data visualization and compression of traffic data. Aim is to research on the wavelet compression technique for the traffic data, come up with the performance of various …


Basic Research On The Characteristics Of A Constricted Pulsed Glow Discharge, Sean Daniel Andersen Aug 2012

Basic Research On The Characteristics Of A Constricted Pulsed Glow Discharge, Sean Daniel Andersen

UNLV Theses, Dissertations, Professional Papers, and Capstones

In certain plasma discharge experiments, it has been observed that under specific conditions a plasma glow discharge column tends to seek the central location of the discharge electrodes away from the electrode edges and chamber walls. Further, the column appears to have the properties of a stabilized equilibrium plasma pinch in a glow (non-arc-like) state. This is unusual since, normally field enhancements occur on edges resulting in arc-like discharge breakdown. Also, the column of plasma that protrudes from the anode emits highly intense, non-uniform light that is uncharacteristically bright for a glow discharge.

The main purpose of this thesis is …


The Regime Legitimacy Of One-China: How The Vatican Can Make China Whole Again, Jonathan David Bradley Aug 2012

The Regime Legitimacy Of One-China: How The Vatican Can Make China Whole Again, Jonathan David Bradley

UNLV Theses, Dissertations, Professional Papers, and Capstones

Currently, the sovereign state of Vatican City does not formally recognize the People's Republic of China. Nor does the Vatican recognize the Chinese Communist Party as the legitimate regime over China. Instead the Vatican recognizes the Republic of China on the island of Taiwan. There are 23 countries in the world who share the Vatican's legitimization of the Republic of Taiwan. The largest concentration of those countries is in heavily Catholic Central America. This thesis looks at the dynamics of the Sino-Vatican relationship in three areas: political tension management of the Chinese people by the CCP, improved relations between the …


Captivity, Adoption, Marriage And Identity: Native American Children In Mormon Homes, 1847-1900., Michael Kay Bennion Aug 2012

Captivity, Adoption, Marriage And Identity: Native American Children In Mormon Homes, 1847-1900., Michael Kay Bennion

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Indigenes of North America's Great Basin developed a way of life based on the available resources the Basin provided. Their culture and customs provided a stable means of understanding and interacting with nature and men. Their myths elaborated on expectations, hopes, and fears, in real and metaphorical ways, as evidenced by stories of the trickster Coyote. As Great Basin bands contacted Europeans, they adjusted their resource gathering based on new technologies, such as horses and guns, as well as their myths to cope with change. This process entailed some adjustment in their perceptions of the world around them and …


Unintentional Home Injury Risks Among The Elderly In Southern Nevada, Michelle Echauz Ching Aug 2012

Unintentional Home Injury Risks Among The Elderly In Southern Nevada, Michelle Echauz Ching

UNLV Theses, Dissertations, Professional Papers, and Capstones

The elderly population (65 years of age and older) is one of the fastest growing populations in the US. A major public health concern involving the elderly population is unintentional injuries in the home. Since elderly adults typically spend the majority of their time in the home, minimizing unintentional home injury hazards is crucial for this population. The Nevada Healthy Homes Partnership (NHHP) program is a grant funded effort that helps to improve the quality and availability of safe and healthy homes in Nevada. Therefore, the purpose of this study is to determine the effectiveness of the NHHP program interventions …


Effect Of Gingival Margin Design On Retention Of Thermoformed Orthodontic Aligners, Daniel P. Cowley Aug 2012

Effect Of Gingival Margin Design On Retention Of Thermoformed Orthodontic Aligners, Daniel P. Cowley

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose: The aim of this study was evaluate the effect of gingival margin design (scalloped vs. straight cut at gingival zenith vs. straight cut 2mm above gingival zenith) on the retention of thermoformed aligners. Retention of aligners is a critical requirement for efficient tooth movement.

Methods: Two thermoform aligner materials were used, Invisacryl A and Invisacryl C, in 0.040 mil (1mm) thickness. Six aligner designs were fabricated for each of the two aligner materials (12 total aligner designs). Aligner designs are scalloped, straight cut at gingival zenith (0mm), and straight cut 2mm above gingival zenith on a model with attachments. …


A Survey Of Classical And Recent Results In Bin Packing Problem, Yoga Jaideep Darapuneni Aug 2012

A Survey Of Classical And Recent Results In Bin Packing Problem, Yoga Jaideep Darapuneni

UNLV Theses, Dissertations, Professional Papers, and Capstones

In the classical bin packing problem one receives a sequence of n items 1, 2,..., n with sizes s1, s2, . . . ,sn where each item has a fixed size in (0, 1]. One needs to find a partition of the items into sets of size1, called bins, so that the number of sets in the partition is minimized and the sum of the sizes of the pieces assigned to any bin does not exceed its capacity. This combinatorial optimization problem which is NP hard has many variants as well as online and offline versions of the problem. Though …


Moving Forward On Common Ground: A Mixed Methods Exploration Of National Standards, Sharon Kay Cogan Aug 2012

Moving Forward On Common Ground: A Mixed Methods Exploration Of National Standards, Sharon Kay Cogan

UNLV Theses, Dissertations, Professional Papers, and Capstones

There is extant literature regarding teacher professional development; however, there is limited research in the area of "high-quality" teacher professional development practices which are advocated for at the government and district levels based on Learning Forward's (formerly National Staff Development Council - NSDC) guidelines for school reform.

The intent of this proposed research study is to examine the professional development practices of three elementary schools in a large urban area in the southwest region of the United States, and how well the professional development practices align with Learning Forward's national standards for constructing effective professional development. Administrators and teachers anonymously …


Language Of Instruction Policies: Discourse And Power, Katherine Ann Dockweiler Aug 2012

Language Of Instruction Policies: Discourse And Power, Katherine Ann Dockweiler

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study identified the control structures and power relationships that exist in four state language of instruction policies using a neo-institutional and postmodern framework. Policies selected include two states with English-only instruction and two states without. Critical discourse analysis was applied in three phases (individual case, within-group, between group) using a Layers of Analysis Framework. Three key findings emerged. First, policy discourse has the potential to positively or negatively impact students. Second, issues of control and power emerge when misalignments exist between the state and society. Third, discourse style alone does not dictate a state's relationship to society. Recommendations include …


Wobble, Said The Hedgehog, Mary Elder Aug 2012

Wobble, Said The Hedgehog, Mary Elder

UNLV Theses, Dissertations, Professional Papers, and Capstones

My thesis is called "Wobble, Said the Hedgehog." However, there are also things in it that are neither hedgehogs nor wobbly. These include, but are not limited to, the body, kingship, Catholicism, cats, mice, betrayal between friends, jam, alcohol, badgers, love and the military. There is less actual discussion of sex than one might expect. For the purposes of describing my project as an assembled whole, however, this prospectus will attempt to transcend "badgers" as a summary. (This is not to say that "badgers" isn't a useful signifier. It should be referred to almost as often as "Catholicism.")

II. Image …


Effects Of Moisture Augmentation Of Municipal Solid Waste Through Addition Of Food Waste Or Wastewater Treatment Biosolids On Bio-Gas Formation For Power Generation, Jared Michael Gore Aug 2012

Effects Of Moisture Augmentation Of Municipal Solid Waste Through Addition Of Food Waste Or Wastewater Treatment Biosolids On Bio-Gas Formation For Power Generation, Jared Michael Gore

UNLV Theses, Dissertations, Professional Papers, and Capstones

An investigation into the effect of moisture augmentation by manipulation of food waste proportion or wastewater treatment plant biosolids proportion was undertaken to determine the effects on production of methane and other biogases from municipal solid waste (MSW). Laboratory microcosm experiments were performed to determine the effect of various proportions of influent waste streams on the production of biogas. Results indicated that moisture augmentation through the addition of food waste to MSW increases the overall bio-gas and hydrogen gas formed during fermentation. Moisture augmentation through addition of wastewater treatment bio-solids lead to inconclusive results. Addition of food waste to MSW …


Transformative Multicultural Science Curriculum: A Case Study Of Middle School Robotics, Mary Katheryn Grimes Aug 2012

Transformative Multicultural Science Curriculum: A Case Study Of Middle School Robotics, Mary Katheryn Grimes

UNLV Theses, Dissertations, Professional Papers, and Capstones

Multicultural Science has been a topic of research and discourse over the past several years. However, most of the literature concerning this topic (or paradigm) has centered on programs in tribal or Indigenous schools. Under the framework of instructional congruence, this case study explored how elementary and middle school students in a culturally diverse charter school responded to a Multicultural Science program. Furthermore, this research sought to better understand the dynamics of teaching and learning strategies used within the paradigm of Multicultural Science. The school's Robotics class, a class typically stereotyped as fitting within the misconceptions associated with the Western …