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Demonstration Of A Benchmarking Technique To Compare Graduate Education Level Of Air Force Project Managers And Selected Benchmarking Partners, William D. Beatty, David H. Kelley Sep 1994

Demonstration Of A Benchmarking Technique To Compare Graduate Education Level Of Air Force Project Managers And Selected Benchmarking Partners, William D. Beatty, David H. Kelley

Theses and Dissertations

This thesis demonstrated a benchmarking technique to support determining graduate education requirements for officers in the Acquisition Program Management utilization field. The technique is also applicable to other Air Force career fields. The USAF currently uses the Graduate Education Management System GEMS to quantify officer graduate education requirements. Weaknesses in the GEMS-based process include the inability to address future technologies, vulnerability to inconsistency and change, and confusion of training with education. AFIT developed and recommended an alternative requirements determination approach that relies on benchmarking. This thesis reviewed literature on benchmarking principles. The research methodology developed and implemented benchmarking procedures to …

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Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons Sep 1994

Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons

Theses and Dissertations

This research focused on developing a Cost Benefit Analysis process for Program Managers to implement when deciding what technical order format-- paper, computerized or automated--to purchase. Factors which determined the outcome are costs life cycle cost considering technical order format qualitative issues characteristics which are benefits of a technical order format and system responsiveness time required to develop or modify a technical order in each format. A literature review revealed problems with the paper technical order format, management infrastructure, quantitative cost estimates for different formats, and different techniques which could be used for a cost benefit analysis. Structured interviews were …

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The Projected Effects Of A Paperless Information System On The Productivity Of The Air Force Institute Of Technology Evaluations And Admissions Division, Richard A. Bihary, Roy C. Shrader Sep 1994

The Projected Effects Of A Paperless Information System On The Productivity Of The Air Force Institute Of Technology Evaluations And Admissions Division, Richard A. Bihary, Roy C. Shrader

Theses and Dissertations

The Air Force Institute of Technology Admissions/Registrar Directorate (AFIT/RR) has a need to improve and expand services using a smaller operating budget. One promising solution is to eliminate the paperwork required to perform the AFIT/RR functions. To assist AFIT/RR managers in evaluating alternatives, this thesis determines the nature and extent to which a paperless information system affects the productivity of the Air Force Institute of Technology Evaluations and Admissions Division (AFIT/RRE). The DoD definitions of productivity are used in this thesis. Based on these definitions, the hours per unit of work (HPU) is chosen as the measure of productivity. Baseline …

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Using Parametric Cost Models To Estimate Engineering And Installation Costs Of Selected Electronic Communications Systems, John L. Bosworth Ii, Ronald J. Wiechmann Sep 1994

Using Parametric Cost Models To Estimate Engineering And Installation Costs Of Selected Electronic Communications Systems, John L. Bosworth Ii, Ronald J. Wiechmann

Theses and Dissertations

This study developed a set of cost driver definitions for use by the Communications. Systems Center CSC, headquartered at Tinker AFB, Oklahoma. CSC is responsible for the engineering and installation of a dozen types of ground-based electronic communication and navigation systems, ranging from mobile radio systems to base telephone switches and air traffic control systems. Under changes brought about by the implementation of the Defense Business Operating Fund DBOF, the Communications System Center is searching out new customers and new cost estimating methodologies to improve customer service. The definitions were used to gather historical data of equipment, engineering, and installation …

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Cost And Schedule Benchmarks For Defense Acquisition Contracts, Glenn W. Buchfeller, Donald E. Kehl Sep 1994

Cost And Schedule Benchmarks For Defense Acquisition Contracts, Glenn W. Buchfeller, Donald E. Kehl

Theses and Dissertations

Managers of Department of Defense programs would benefit from having cost and schedule benchmarks that are based on the historical performance of similar programs. This research generated cost and schedule variance in percent benchmarks for 48 collectively exhaustive and mutually exclusive categories of DoD contracts. The ANOVA nested design methodology was used to compare these cost and schedule benchmarks across related categories of contracts to determine if the benchmarks were statistically significantly different. Such statistical difference would ensure program managers had a very specific tool tailored to their unique needs. Due to some relatively small sample sizes in the study, …

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Defining International Contracting Terms, Lisa F. Brown, Tony D. White Sep 1994

Defining International Contracting Terms, Lisa F. Brown, Tony D. White

Theses and Dissertations

The purpose of this thesis was to continue the research effort of establishing a baseline of contracting terms which was initiated by Lieutenant Commander Daniel L. Ryan. By accomplishing a thorough literature review, 51 international contracting terms and their existing definitions were gathered and analyzed. The results from the initial analysis were compiled and formed the basis of the draft mail questionnaires which were sent to a panel of experts in the international acquisitions field for feedback. Likert scale ratings and written comments from the panel of experts from the draft survey were used to improve our data collecting instrument. …

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Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel Sep 1994

Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel

Theses and Dissertations

With the uncertainties in the current Air Force environment, extrapolated forecasting methods are no longer sufficient for meeting the Air Forces strategic planning needs. The Air Force could benefit from using a more sophisticated method to determine the opportunities and obstacles it will face in the future. The key characteristics that distinguish scenario analysis from other forms of forecasting are the qualitative, contextual descriptions of the future environment, and the identification of several possible futures. This thesis discusses the concept of scenario analysis and its relevance to the Air Force as a strategic planning tool. It begins with an overview …

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A Case Study Of The Base-Closure Community Initial Redevelopment Process, Stephen R. Cliatt, Gregory A. Stanley Sep 1994

A Case Study Of The Base-Closure Community Initial Redevelopment Process, Stephen R. Cliatt, Gregory A. Stanley

Theses and Dissertations

In 1990, Public Law 101-510 created the independent, five-year Defense Base Realignment and Closure Commission BRAC. This law provided for the Commission to meet in 1991, 1993, and 1995. The 1993 Commission recommended transfer of the Defense Electronic Supply Center DESC, a Defense Logistics Agency inventory control point, to Columbus, Ohio. This action resulted in an Air Force decision to close Gentile AFS, Kettering, Ohio. A case study of the closure and initial redevelopment of Gentile AFS was undertaken to construct a framework to be used by future redevelopment policy makers affected by a defense base closure. This framework covers …

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Strategic Planning Within Air Force Materiel Command: A Focus On External Stakeholders' Involvement, David B. Coomer, Mary E. Moynihan Sep 1994

Strategic Planning Within Air Force Materiel Command: A Focus On External Stakeholders' Involvement, David B. Coomer, Mary E. Moynihan

Theses and Dissertations

This research study used case and cross-case analyses to determine what Air Force Materiel Command can learn from leading business practices to produce maximum stakeholder involvement in their strategic planning process. A literature review revealed five essential elements of stakeholder involvement establishment of communication processes for multiple stakeholders, appropriate interaction policies, active CEO involvement, measurement processes, and balanced stakeholder strategies. These elements were incorporated into a model to provide a benchmark against which to evaluate AFMCs stakeholder awareness programs. The six stakeholder awareness programs selected for study were identified through a process of interviews with AFMCs senior-level strategic planners. The …

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An Analysis Of The Impact Of Integrated Weapon System Management (Iwsm) Upon The Support Equipment Acquisition Process (Covering The Period From Submittal Of Serd* Through The Preparation Of The Statement Of Work), Betty J. Coronado, Jane M. Kwiecinski Sep 1994

An Analysis Of The Impact Of Integrated Weapon System Management (Iwsm) Upon The Support Equipment Acquisition Process (Covering The Period From Submittal Of Serd* Through The Preparation Of The Statement Of Work), Betty J. Coronado, Jane M. Kwiecinski

Theses and Dissertations

This study investigated the impact of the implementation of Integrated Weapon System Management (IWSM) on the support equipment acquisition process. The literature search revealed that IWSM is the latest of many Air Force attempts to ensure all aspects of a weapon systems life cycle are considered when acquisition decisions are made. Areas of interest included organizational structure inter-functional relationships procedural changes and procedural guidance and automated tools used. Two years after IWSM implementation, interviews were conducted with twenty-four people in various functional disciplines in four System Program Offices and included both Aerospace System Center (ASC) and Air Logistics Center (ALC) …

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A Delphi Study Of Performance Appraisal Practices Of Malcolm Baldrige Award Winning Organizations, Daniel J. Courtois, David L. Yockey Sep 1994

A Delphi Study Of Performance Appraisal Practices Of Malcolm Baldrige Award Winning Organizations, Daniel J. Courtois, David L. Yockey

Theses and Dissertations

Total Quality (TQ) is a philosophy that is currently being incorporated by organizations throughout America. TQ philosophers maintain that Total Quality can be achieved only if organizations change their cultures, including the traditional view toward the role of the performance appraisal. Theses experts maintain that the traditional performance appraisal does not promote process improvement, empowerment and team building as TQ prescribes. This thesis is a Delphi study of the performance appraisal practices of Malcolm Baldrige National Quality Award winning companies. The study attempts to describe the performance appraisal practices of 10 companies who have successfully implemented TQ. The existence of …

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Psychological Type And Preferences In The Academic Environment, Jeannine A. Duncan, Pamela J. Powers Sep 1994

Psychological Type And Preferences In The Academic Environment, Jeannine A. Duncan, Pamela J. Powers

Theses and Dissertations

This research addresses significant relationships between the components of an individual's psychological type and cognitive style, as measured by the Myers-Briggs Type Indicator (MBTI), and preferences within the academic environment, as indicated on the Educational Style Survey (ESS). The areas within the academic environment which were addressed include classroom configuration, subject matter difficulty, student's study strategy, testing method preferences, amount of student/faculty interaction, and adaptability to academic stress. The sample consisted of 695 Air Force Institute of Technology (AFIT) graduate students in the School of Logistics and Acquisition Management (1985-93) who completed the MBTI and the ESS. The analysis utilized …

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A Study Of Physical Inventory Methodologies For The Wright-Patterson Afb Medical Center Supply Activity, Steven M. Elkins, Scott A. Parks Sep 1994

A Study Of Physical Inventory Methodologies For The Wright-Patterson Afb Medical Center Supply Activity, Steven M. Elkins, Scott A. Parks

Theses and Dissertations

This study evaluates current and alternative physical inventory methodologies for the Wright-Patterson Medical Center Supply Activity. Four potential physical inventory alternatives were examined 1 100 percent annual physical inventory 2 statistical sampling, 3 continuous cyclic and 4 stratified cyclic. For each alternative the researchers used historical data and a site survey to estimate the effect on physical inventory costs and impact on customer service. The researchers found that statistical sampling was the most economically feasible alternative for the Wright-Patterson Medical Center. However, the method of stratified cyclic produced less extreme scores in both physical inventory cost and customer service parameters …

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A Study To Determine If Newly Developed Budget At Completion (Bac) Adjustment Factors Improve The Success Of Prevalent Index-Based Estimate At Completion (Eac) Techniques, Timothy L. Elkinton, Todd J. Gondeck Sep 1994

A Study To Determine If Newly Developed Budget At Completion (Bac) Adjustment Factors Improve The Success Of Prevalent Index-Based Estimate At Completion (Eac) Techniques, Timothy L. Elkinton, Todd J. Gondeck

Theses and Dissertations

The purpose of this study was to develop Budget At Completion BAC adjustment factors BAFs which, when used in conjunction with existing Estimate At Completion EAC techniques improve the success of existing EAC techniques. These factors attempted to account for changing contract requirements which are certain to occur on DoD contracts. These changing requirements often result in a need to add scope and budget to a contract or can cause contract cost overruns requiring additional budget. Improving the success of these EAC techniques is increasingly important because of the budget cuts being experienced by the DoD in todays changing economic …

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The Role Of The Federal Government In The Civilian Conversion Of Military Installations: A Case Study Of Gentile Air Force Station, Jodie L. Eshbach, Calvin S. Hall Sep 1994

The Role Of The Federal Government In The Civilian Conversion Of Military Installations: A Case Study Of Gentile Air Force Station, Jodie L. Eshbach, Calvin S. Hall

Theses and Dissertations

In 1988, the Department of Defense DOD began a massive series of military base closures. Communities affected by these closures must contend with regulations of numerous agencies which impact the closure process. Since 1961, DODs Office of Economic Adjustment OEA has assisted communities in their attempts to recover from effects of base closures. In the 1980s and 1990s, the governments level of involvement increased it added the Air Force Base Conversion Agency AFBCA and the Base Transition Office BTO to assist communities recovery efforts. Through a review of historical data, a case study of the conversion activities at Gentile Air …

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Developing A Template For Logistics Test And Evaluation, Timothy J. Fennell, Jason S. Mogle Sep 1994

Developing A Template For Logistics Test And Evaluation, Timothy J. Fennell, Jason S. Mogle

Theses and Dissertations

Logistics test and evaluation, performed during the developmental test and evaluation effort, is an integral part of the aircraft acquisition process. However, there has been no standard approach to conducting logistics test and evaluation. This study researched past and present approaches to aircraft logistics test and evaluation to determine the most effective method for future programs. We conducted this study using the Delphi method. We solicited the expert opinions of 32 individuals from the logistics test and evaluation field using two rounds of questions. We then statistically analyzed the data to ultimately develop a logistics test and evaluation template. We …

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An Automated Cost Uncertainty Program, Dale N. Fletcher Sep 1994

An Automated Cost Uncertainty Program, Dale N. Fletcher

Theses and Dissertations

The purpose of this research was to develop a menu driven, computer program that implemented methodologies for cost uncertainty analysis. Cost uncertainties have been quantified using either simulation techniques or through heuristic means. Simulation techniques require time to run the required number of iterations. Current computer based heuristic methods do not check correlation matrices for consistency nor do they enable the analyst to perform queries. This research resulted in the development of an automated heuristic cost uncertainty program which alleviates the limitations of current computer programs. The program contains a file editor for creating and modifying data files, a cost …

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An Assessment Of Forecasting Methods: Cooperative Logistics Supply Support Arrangement (Clssa) Investment Items, Jeffrey S. Grafton, Earl W. Sollmann Sep 1994

An Assessment Of Forecasting Methods: Cooperative Logistics Supply Support Arrangement (Clssa) Investment Items, Jeffrey S. Grafton, Earl W. Sollmann

Theses and Dissertations

The United States (US) promotes collective security in the Free World via the Foreign Military Sales (FMS) program. FMS customers prefer to acquire weapon system logistic support through FMS rather than by direct commercial vendor support. Ninety-seven percent of the follow-on logistics requirements are submitted via a special program called Cooperative Logistics Supply Support Arrangement CLSSA. CLSSA, while sound in theory, has been a poor performer. The USAF must modify the CLSSA program or risk losing future FMS to competing nations. Modifying CLSSA to utilize an automated forecasting process will greatly improve customer service. Efficient and timely logistic support is …

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An Analysis Of The Effect Of Personnel Drawdown Initiatives On Aircrew Experience, Keith L. Hedgepeth, Lennie J. Simpson Sep 1994

An Analysis Of The Effect Of Personnel Drawdown Initiatives On Aircrew Experience, Keith L. Hedgepeth, Lennie J. Simpson

Theses and Dissertations

This study analyzes the effects of personnel reduction initiatives on aircrew experience levels of Air Force pilots and navigators. Four key measures of experience were defined, including total flight hours, flying hours in Primary Assigned Aircraft PAA, total hours at time of upgrade to instructor, and total PAA hours at time of upgrade to instructor. Three objectives were established for this study. These objectives measured the degree of change in overall aircrew experience for pilots and navigators in six major weapon systems, to determine if changes in aircrew experience varied by weapon system, and if changes in aircrew experience varied …

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Measuring Customer Satisfaction: Practices Of Leading Military And Commercial Service Organizations, Daniel M. Hodgkiss, Manuel F. Casipit Sep 1994

Measuring Customer Satisfaction: Practices Of Leading Military And Commercial Service Organizations, Daniel M. Hodgkiss, Manuel F. Casipit

Theses and Dissertations

This research effort studied the customer satisfaction programs of six quality award winning service organizations in the military and commercial sectors. The purpose of the study was to assess the applicability of a general set of guidelines on measuring customer satisfaction for service organizations. This study discusses customer satisfaction, the importance of measuring customer satisfaction, guidelines regarding customer satisfaction, and the common practices of award winning service organizations. This study found that the common practices among service organizations provide support for the establishment of a general set of guidelines for measuring customer satisfaction. Universally applicable guidelines are listed and situationally …

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The Certification Program, Training, And Competencies--An Examination Of The Air Force Contracting Work Force's Response To The Sufficiency Of Professional Training, Patty L. Jones, Suzanne Staugler Sep 1994

The Certification Program, Training, And Competencies--An Examination Of The Air Force Contracting Work Force's Response To The Sufficiency Of Professional Training, Patty L. Jones, Suzanne Staugler

Theses and Dissertations

This study determined to what extent AF contracting personnel training needs are sufficiently being satisfied by the current DoD training as outlined in DoD 5000,52M. A convenience sample was employed. 499 surveys were administered to Professional Continuing Education students for various level I through III courses. 320 surveys were used for the data base, achieving a 64.1 response rate. The results of this study show that the training requirements were viewed as sufficiently ensuring that the AF has a mission ready professional work force by slightly more than half of the respondents. However, the training component was ranked as the …

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Cost-Schedule Control Systems Criteria Interpretation Differences Between The Dod And Its Contractors, Brian E. Hoffmann Ii, Johnny Wilson Sep 1994

Cost-Schedule Control Systems Criteria Interpretation Differences Between The Dod And Its Contractors, Brian E. Hoffmann Ii, Johnny Wilson

Theses and Dissertations

This study attempted to identify the major interpretive differences of the Cost/Schedule Control Systems Criteria (C/SCSC) between Department of Defense DoD and contractor performance management professionals, and to understand why these differences occurred. As the study progressed, its focus shifted to an evaluation of the Interpretive Guide, an Air Force Institute of Technology AFIT published document used to assist in the understanding of the criteria elements. The objective of the evaluation was to determine if the Interpretive Guide’s explanations of the criteria elements were in consonance with the intent of the criteria and with current practice in the field of …

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Defective Pricing: An Analysis Of Factors Affecting Sustention Rates And Disposition Times, Tracey D. Kop Sep 1994

Defective Pricing: An Analysis Of Factors Affecting Sustention Rates And Disposition Times, Tracey D. Kop

Theses and Dissertations

Defective pricing occurs when contractors fail to disclose current, accurate, and complete cost or pricing data in their proposals. Failure to submit valid data entitles the government to a refund in the amount of overpayment. With the current backlog of overage defective pricing cases and the continuing decline in sustention rates, a better understanding of the factors affecting timely and successful recoupment of defective pricing funds is needed. This research identifies factors which significantly affect sustention rates and disposition times and presents models to predict both rates and times. Factors were identified through a literature review and interviews with defective …

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An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski Sep 1994

An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski

Theses and Dissertations

This study compares the educational effectiveness of two different methods of teaching three senior-level management courses at the United States Air Force Academy. The first method, known as relational instruction, combined Management Information Systems MIS, Marketing, and Strategic Management into one three hour course worth nine credits. The team of instructors used a variety of delivery methods to present material. The second method of instruction employed single topic courses covering the same three topics as the relational course, taught by single instructors in one hour blocks using mostly lecture to deliver material. The literature review covered Blooms taxonomy of educational …

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The Effect Of Violations Of The Constant Demand Assumption On The Defense Logistic Agency Requirements Model, William S. Long, Douglas H. Engberson Sep 1994

The Effect Of Violations Of The Constant Demand Assumption On The Defense Logistic Agency Requirements Model, William S. Long, Douglas H. Engberson

Theses and Dissertations

This project determined the impact of stationary but non-continuous demand levied in a multi-echelon system. Specifically discussed is how this lumpy demand affected the Defense Logistics Agency, Defense Electronics Supply Center in its computed inventory levels and total variable costs. To determine the impact of lumpy demand, data was extracted from the Defense Logistics Agency, Defense Electronics Supply Center Dayton, Ohio. Based on patterns of demand and distributions, the authors constructed a SLAM 2 model that depicted lumpy orders being received at the Defense Logistics Agency. The SLAM 2 model was constructed for the proposed system and simulation runs were …

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An Investigation Of Integrated Product Development: A Case Study Of An F-22 Prime Contractor, Stephanie Lopez Sep 1994

An Investigation Of Integrated Product Development: A Case Study Of An F-22 Prime Contractor, Stephanie Lopez

Theses and Dissertations

This research investigates the effects of implementating the Integrated Product Development IPD philosophy in a major acquisition program, specifically an F-22 Advanced Tactical-Fighter Prime Contractors IPD implementation The population of the study consists of employees of the prime contractor working directly with IPTs on the F-22 program. A survey with closed- ended questions and open-ended statements was used to collect data. The survey was pretested on F-22 SPO personnel to increase survey reliability. Survey results indicate that this prime contractor is having difficulty implementing IPTs. The IPT structure in this company does not seem to have improved the ability of …

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The Effects Of Three-Dimensional Graphs On Decision Making, Anita E. Latin, Anthony L. Villanueva Sep 1994

The Effects Of Three-Dimensional Graphs On Decision Making, Anita E. Latin, Anthony L. Villanueva

Theses and Dissertations

The objective of this thesis was to determine whether or not, and by how much, three-dimensional graphs are more accurate and efficient than two- dimensional graphs and tables when presenting alternatives to decision makers. A graphical experiment was designed using a microcomputer. This experiment presented a business scenario to test Air Force Institute of Technology AFIT Professional Continuing Education PCE students. The experiment attempted to determine how well DoD decision makers accurately and efficiently performed elementary data collection tasks using various graphs or tables. The experiment used a randomized order within-subject factorial design with repeated measures. The factorial experiment was …

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Logistics Control Facility: A Normative Model For Total Asset Visibility In The Air Force Logistics System, Eric C. Lorraine, Michael E. Michno Sep 1994

Logistics Control Facility: A Normative Model For Total Asset Visibility In The Air Force Logistics System, Eric C. Lorraine, Michael E. Michno

Theses and Dissertations

Computer simulation was used to evaluate the impact of a Logistics Control Facility LCF with a Total Asset Visibility TAV system on the AF logistics systems ability to support a weapon system. For this study, the B-1B was chosen as the weapon system of interest. Two performance measures, expected fully mission capable rates and expected pipeline quantities, were used to evaluate the simulation results. Two-sample tests were used to compare the current logistics configuration of the B-1B with the same configuration, but with an LCF controlling the movement of assets. The expected FMC rate performance measure showed significant results while …

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Benchmarking Customer Service Practices Of Air Cargo Carriers: A Case Study Approach, Patrick D. Lozon, Michael B. Mcdaniel Sep 1994

Benchmarking Customer Service Practices Of Air Cargo Carriers: A Case Study Approach, Patrick D. Lozon, Michael B. Mcdaniel

Theses and Dissertations

This study used the benchmarking process incorporated in a case study approach to determine what the Air Force could learn from the commercial air cargo carriers in regard to customer service practices. The air cargo industry leaders were determined through a previous study to be United Parcel Service, Federal Express, Emery Air Freight, Airborne Freight, DHL Airways, and Burlington Air Express. In addition, the 437th Aerial Port Squadron APS at Charleston AFB South Carolina was the Air Force representative in the benchmarking study. Interviews with air cargo managers were conducted at each carrier’s main hub and at Charleston AFB. The …

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Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener Sep 1994

Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener

Theses and Dissertations

The growing role of Air Force Air Logistics Centers ALC in complex, multiyear developmental programs increases the need for effective cost and schedule performance measurement. In order to effectively manage these activities, timely and accurate cost and schedule information must be collected and compared with an established baseline. The ALCs need a new management technique which facilitates this type of performance measurement. A proven approach to cost and schedule performance measurement in weapon system acquisitions is Earned Value EV. This approach, required of contractors who are subjected to the CostSchedule Control Systems Criteria CSCSC, allows the program manager to obtain …

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