Digital Commons Network^™

The Implementation Of Social-Emotional Learning: The Role Of Leadership And Administrative Support In Producing Change, Joann M. Luisa

Theses and Dissertations

This qualitative dissertation explores the administrative implementation and organizational change required for effective social-emotional learning (SEL) programs in K-12 schools. Through interviews with school educators, psychologists, social worker, deans, administrators and assistant superintendents along with analysis of implementation documents from multiple district buildings, this research examines the key factors, challenges, and best practices in implementing comprehensive SEL practices. The findings of this study imply that successful SEL implementation requires several collaborative alignments to be successful. District-wide commitment, planning for individual schools, and ongoing support and professional development for staff are vital to the success of this implementation. Strong leadership from …

Interpreting Technology Proficiency In Stem Education: A Qualitative Study Of Teachers In The New York Region, Zachary Rosch

Theses and Dissertations

This qualitative phenomenological study explored the technology integration divide perceived by high school STEM (Science, Technology, Engineering, and Mathematics) teachers within a nonprofit organization dedicated to supporting a community of STEM educators across the New York region. The study examined educators' integration of technology in their classrooms, their challenges, professional development needs, and the impact of teaching experience on technology integration. Semi-structured interviews captured teachers' lived experiences regarding subject-specific technology integration, pedagogical strategies, and technological proficiency. The Technological Pedagogical Content Knowledge (TPACK) framework guided the study, providing a lens to analyze how educators navigated the intersection of content knowledge, pedagogy, …

Exploring Students’ Feedback Literacy Through Asynchronous Writing Center Tutoring Sessions: A Mixed-Methods Study, Bobby Pelphrey

Theses and Dissertations

MLLs face linguistic and cultural complexities when engaging with writing feedback; however, writing center practices often follow monolingual models. This study examines how MLLs develop and apply feedback literacy—the ability to seek, interpret, and use feedback—compared to their non-MLL peers in asynchronous writing center consultations. Using a convergent mixed-methods design, the study integrates survey data from the Feedback Literacy Behavior Scale (FLBS) (N = 532; n = 146 MLLs, n = 386 non-MLLs) with qualitative case studies. The survey measured feedback-seeking behaviors, sense-making strategies, emotional regulation, and feedback application, while case studies used think-aloud protocols, semi-structured interviews, and revision analysis. …

Enacting Change In Student Support Services To Meet The Needs Of Evolving Student Demographics, Justin Schuch

Theses and Dissertations

This qualitative study examined the change management leadership strategies employed by Chief Student Affairs Officers (CSAOs) to address the needs of an increasingly diverse student population at midwestern institutions of higher education. The change management leadership strategies employed by seven CSAOs to address the mismatch between the increasing diversity of college student populations and the institutions’ readiness to meet these students' diverse needs were drawn from using in-depth interviews, review of enrollment data, and institutional planning documents. The three research questions guiding this study yielded four major themes. The first theme is related to how CSAOs identify areas for development …

Building A Culture Of Preparedness: Using Community Emergency Response Teams To Promote Preparedness Behavior, Joseph Faulk

Theses and Dissertations

Communities throughout the nation use the Community Emergency Response Team (CERT) program to supplement the disaster response after hazard events as well as help build a culture of preparedness. Currently, practitioners and academics have limited knowledge about how CERTs promote enhanced preparedness postures. To address that knowledge gap, 20 CERT program managers were interviewed in this study to improve the general understanding of how CERTs contribute to developing a preparedness culture. The results identify program activities, objectives, and measures. In addition, this study introduces the Preparedness Behavior Change Model and collects feedback on its usefulness, which suggests it has a …

A Qualitative Exploration Of The Employment Experiences And Coping Strategies Among Transgender Women In Medellín, Colombia., Paola Marcela Roldan

Theses and Dissertations

Transgender individuals face disproportionate employment discrimination, with unemployment rates five times higher than the general population. Despite growing awareness of workplace diversity, transgender women continue to experience systemic barriers to economic security and professional fulfillment. This dissertation examines the employment experiences and coping strategies of transgender women in Medellín, Colombia, a city characterized by both progressive policies and persistent challenges. Using an exploratory-descriptive qualitative design, this study employed reflexive thematic analysis of in-depth interviews with 18 transgender women. Two theoretical frameworks—Puwar's "Bodies Out of Place" and Minority Stress Theory—guided the analysis of how transgender women navigate predominantly cisgender employment environments. …

Exploring Adaptive University President Narratives To Generate Growth And Sustainability, Ryan Charles Weber

Theses and Dissertations

This mixed-methods study explores how university presidents leverage adaptive leadership principles and learning organization frameworks to generate institutional growth and sustainability in higher education. Through analysis of presidential narratives, the research examines the intersection of Heifetz et al.’s (2009) adaptive leadership theory and Senge’s (2006) five disciplines of learning organizations, revealing patterns in leadership communication that drive change. The study analyzed narratives from eight university presidents who demonstrated success through their institutions’ minimum 30% endowment growth over five years. Using thematic analysis and frequency counts, the research identified 198 references to learning organization disciplines, 90 adaptive leadership phases, and 100 …

From Uncertainty To Alignment: The Role Of Internal Public Relations In Supporting Employee Adjustment During Leadership Transitions, Margaret Ny Asare

Theses and Dissertations

Frequent leadership transitions in today’s organizations present complex challenges that disrupt employee engagement, productivity, and overall organizational stability. This study explores how internal public relations (iPR) functions as a strategic communication mechanism to support employee adjustment during these pivotal transitions. Drawing on Lewin’s change management model (CMM) and uncertainty reduction theory (URT), the research examines three interrelated areas: the impact of early internal communication on employee attitudes, the role of informal employee networks in fostering readiness, and the adaptation of communication strategies to align with incoming leadership styles.

Using qualitative methods, the study conducted semi-structured interviews with internal communication professionals …

“Don’T Panic, It’S Just Ai:” A Qualitative Study On Internal Communication Strategies For Managing Ai-Driven Change”, Edikan Nkanta

Theses and Dissertations

This qualitative study investigated how organizations utilize internal communication strategies to navigate AI-driven change effectively. Through semi-structured interviews with eleven communication professionals and change leaders across various industries, the research identified key communication approaches that facilitate successful AI implementation. Findings revealed three primary strategies: framing AI as a tool that enhances rather than replaces human capabilities, connecting AI initiatives to organizational purpose and business goals, and demonstrating practical use cases through concrete examples. The study also highlighted the importance of establishing clear guidelines for responsible AI use, making initial adoption optional rather than mandatory, and directly addressing job security concerns. …

Reframing Equity Gaps: A Descriptive Analysis Of Reported Spending For Underrepresented Minorities At Illinois Community Colleges, Terrance Marshall Bond

Theses and Dissertations

This quantitative descriptive analysis investigates reported institutional spending and associated equity gaps for underrepresented minority (URM) students in Illinois community colleges from FY2017-FY2021. Guided by Critical Sensemaking (CSM) theory, the study examines correlations between targeted expenditures and enrollment and completion outcomes for Black and Latinx undergraduate students. Utilizing data from Illinois Community College Board (ICCB) Underrepresented Groups (URG) reports, this research identifies patterns in institutional financial commitments toward equity initiatives, analyzing their relationship to enrollment and completion disparities. Key findings reveal substantial variability in institutional spending directed toward underrepresented minorities, despite statewide mandates and strategic goals focused on reducing equity …

Analysis Of Technology Skill Requirements For Entry-Level Accountants, Jiane Louella Tolentino Rabara

Theses and Dissertations

This study examines the evolving impact of emerging technologies on skill requirements for entry-level accountants. Using a mixed-method approach that combines literature review and quantitative analysis of 2,257,082 job postings from 2021 to 2024 provided by the Butler Center for Research and Economic Development, the study evaluates trends in employer expectations across firm sizes and time. Chi-square tests revealed significant changes in the proportion of postings requiring technological skills (χ² = 117,672, df = 3, p < .001), indicating a shift in how technology-related competencies are presented in job ads. Specifically, while previous job postings often included general technical skills alongside traditional accounting tasks, recent job postings increasingly emphasize advanced or specialized technologies—such as ERP systems, cloud accounting platforms, and automation tools. This shift suggests that employers are moving away from broad technical expectations toward more targeted skill sets, reflecting the evolving technological demands of the profession. A separate chi-square test found a significant relationship between technological skill requirements and job ad duration (χ² = 2,309.57, df = 4, p < .001). However, no consistent pattern of longer posting duration was observed for technology-oriented roles. Literature-based synthesis further showed that large accounting firms continue to demand more advanced technological competencies than smaller firms. Overall, while traditional accounting skills remain predominant, the findings indicate a transition toward more specialized technological expectations in the entry-level accounting role.

Either At The Table Or On The Menu: Strategies For Enabling Practitioner-Led Policy Co-Creation In Education Systems, Robert Reyes

Theses and Dissertations

Demands for educational transformation present unparalleled challenges for practitioners, as successive reform initiatives often exclude their voices and discount their expertise. Despite empirical evidence recognizing educators as key agents of change, systemic barriers continue to hinder their participation in policy-centered decision making. This study underscores the urgent need for education systems to invest in practitioner capacity-building, structural enablement, and cross-sector collaboration to create a more equitable and responsive future for education governance. A qualitative phenomenological approach was employed to explore how best to prepare and enable PK-12 practitioners to co-create education policy at the state level, aiming to empower them …

When Purpose Isn’T Enough: Adapting For-Profit Retention Practices To Support Early-Career Professionals In Youth- Serving Nonprofits, Brittany Erway Soto

Theses and Dissertations

This comparative qualitative study explored how nonprofit and for-profit organizations approach the retention and development of early-career professionals aged 18 to 25. Drawing on Jay Galbraith’s (1995) STAR model of organizational design—encompassing strategy, structure, process, people, and rewards—the study investigated what practices are currently in place and which strategies nonprofits might adopt from for-profit organizations to improve employee engagement and retention. Data were collected through 10 semi-structured interviews with senior leaders from five large, youth-serving nonprofit organizations and five for-profit companies with strong employee retention reputations. The findings revealed six core differences between sectors, with for-profit organizations demonstrating more consistent …

Practitioner Perspectives On Barriers And Opportunities Shaping Contemporary Dei, Carlen Arima

Theses and Dissertations

This study examined the lived experiences of diversity, equity, and inclusion (DEI) practitioners to understand the barriers and opportunities shaping their work in the current landscape. The study identified conditions for success, including two organizational conditions (authentic leadership commitment and strategic business alignment), three practitioner-driven strategies (human resource operations and systemic integration, use of data and metrics, and adaptive framing to increase adoption), and three persistent barriers (leadership support without operational follow-through, funding and time constraints, and structural marginalization of DEI). A central finding revealed that leadership commitment was both the most cited enabler of success and, when lacking operational …

Examining The Impact Of Conceptual Mathematics Instructional Practices On Middle School Achievement For Low-Income Public-School Students, Tracy L. Donath

Theses and Dissertations

This dissertation in practice investigates the persistent decline in mathematics proficiency between the fourth and fifth grades, particularly among low-income compared to high-income students in a large, urban public school district in central Illinois. Using Mintrop’s Cycle of Inquiry and the CPED framework in a 90-day intervention, seven fifth-grade teachers implemented small group lessons designed to build students’ conceptual understanding of grade level mathematics. This data-driven intervention encouraged the teachers to use a variety of manipulatives and visual representations to improve students’ mathematics proficiency on four grade level Common Core standards. Data collected through classroom pretests, posttests, and exit tickets, …

Organizational Culture Formation In Early-Stage, Mission-Driven Ventures, Janezee Bond

Theses and Dissertations

This research seeks to understand how organization culture is formed in early-stage nonprofit, mission-driven, and purpose driven organizations. Growth stage was determined by looking at Flamholtz and Randl’s “Growing Pains” stages of organizational growth and Cameron & Quinn’s Organizational Culture Assessment Instrument (OCAI) was utilized to identify the current organizational culture type. The research focused on the insights and experiences of founders of early-stage companies (defined as having been founded in the past 15 years). The research revealed that founders are integral in culture creation through their roles and especially through role modeling in the early stages. Additionally, one significant …

Teacher Stress, Well-Being, And Adaptation To Innovation, Amanda Leanore Pelloth

Theses and Dissertations

Teachers face many sources of stress; however, a consistent source is prompted by the need to cope with change as districts adapt to shifting paradigms. This study intended to fill Rogers’ (2003) KAP gap and the failure of innovations by infusing the study of well-being and emotion into the narrative by incorporating the transactional relationship between technostress and implementation efforts into the technochange process. The study investigated teachers’ cognitive appraisals of technochange (primary appraisal) and their adaptational coping processes (secondary appraisal) to understand how implementation impacts teachers’ well-being and their adaptive processes. A parallel convergent mixed methods approach with an …

'No Girl-On Girl Crime': A Qualitative Interview Study Of How Older Women In The Police Force Experience Competition, Social Support, And Discrimination, Bridget Graham

Theses and Dissertations

Law enforcement remains a male-dominated field in which women continually have to prove they belong. As women achieve recognition and move into high-ranking roles in law enforcement, they encounter unique forms of discrimination and social support opportunities that are shaped by their years of experience. To better understand the unique lived experiences of aging women in the context of the police force, this thesis conducted qualitative interviews with women in their fifties who have achieved success as police officers. Semi-structured interviews with six aging adult women within law enforcement were conducted. The interviews included questions related to the evolution of …

Effective Onboarding For C-Suites, Ming Hwee Low

Theses and Dissertations

This qualitative research explored what constituted effective onboarding for C-suite leaders, particularly CEOs and their direct reports, to support their rapid integration and effectiveness within organizations. Drawing on semi-structured interviews with 10 C-suite leaders across multiple sectors, the study aimed to contribute to the fields of organizational development and leadership development by identifying key onboarding practices that facilitate a new leader’s success. The research employed a grounded theory approach, coding and analyzing quotes from participants to derive central themes. Findings indicated that effective onboarding at the C-suite level extended beyond the initial weeks of orientation. Participants emphasized the need for …

The Inner Emotional Landscape Of Nascent Od Entrepreneurs: A Qualitative Study Of Women Founders, Jordan Alexandra Davies

Theses and Dissertations

This study explored the inner emotional landscape of nascent female entrepreneurs in the field of Organization Development (OD), illuminating the paradoxes they encounter as they build values-based businesses in a field that socializes deep personal alignment. Through semi-structured interviews with 10 founders of boutique OD firms, the research surfaced tensions between authenticity and performance, empowerment and dependency, coherence, and emotional dissonance. The findings suggest that becoming an OD entrepreneur involves working through paradox, not erasing it. In doing so, the study contributes to a more nuanced understanding of emotional labor, legitimacy, and the quiet cost of performing congruence in a …

Impacts Of Artificial Intelligence On The Human Workforce, Dwayne A. Henry

Theses and Dissertations

This qualitative study explored how artificial intelligence (AI) implementation was experienced by employees across organizations with varying levels of AI maturity. Drawing from semi-structured interviews with fifteen professionals across twelve organizations, including technology firms, government agencies, and healthcare providers, the research examined perceptions of AI's impact on daily work, role evolution, organizational culture, and employee learning. Thematic analysis revealed seven major themes: trust and transparency in AI, productivity and job security, training and learning support, organizational culture, customer-centric use of AI, ethical and environmental concerns, and evolving roles. While participants recognized AI’s potential to enhance efficiency and innovation, they also …

Analysis Of Dual Roles: Work-Life Balance Experiences Of Female Professors And Mothers In California, Lu Liang

Theses and Dissertations

The study aims to discover and understand the work-life balance experience of mothers who are also professors working in higher education institutions in California. The research reveals the unique challenges, needs, and motivations to manage work and family responsibilities. The literature review indicates that mother professors encounter conflicts of roles and responsibilities from academic work and domestic duties. Moreover, mother professors experience persistent gender disparity and systemic barriers as an underrepresented group in academia, hindering their personal and professional advancements. This qualitative study utilizes quantitative ethnography (QE), an incorporated research methodology to examine mother professors’ work-life balance experience. Additionally, the …

Ai For The Common Good: Exploring Global Nonprofit Framing Of Artificial Intelligence, Kathleen Teresa Scott

Theses and Dissertations

As artificial intelligence (AI) reshapes nearly every sector, global nonprofits face a distinct challenge: embracing innovation without compromising their core missions. This study investigated how three leading nonprofit organizations--the National Red Cross and Red Crescent Societies, the Brookings Institution, and the Center for Creative Leadership--publicly framed their AI implementation approaches between 2018 and 2025. These organizations span the fields of humanitarian aid, policy research, and leadership development, offering a cross-sector perspective on how mission-driven institutions navigate technological transformation.Using a mixed-methods document analysis, this research examined both internal implementation narratives and outward-facing thought leadership. Findings revealed that while all three organizations …

How Does Organization Growth Affect The Organization’S Culture, Megan Howe

Theses and Dissertations

The purpose of this study was to understand how organization growth affects the organization’s culture. Culture was generally defined as the behavioral norms and ways of working at an organization. Following interviews with 28 people in an organization that had been growing and was expecting to grow further, the results of the study suggested that organization growth did not have a noticeable impact on culture. Instead, the data suggest that the longer a person is a part of a culture, the more opportunity there is to see evolution or how things like growth, the passing of time, generational differences, and …

An Exploration Of Compassion Fatigue In Organization Development Practitioners, Ciara Henschke

Theses and Dissertations

Compassion fatigue is well-documented in helping professions but remains underexplored in the field of organization development (OD). This qualitative study examines the contributing factors, manifestations, and mitigation strategies of compassion fatigue among OD practitioners. Findings from interviews with experienced practitioners reveal that leadership dysfunction, large-scale change, role-based emotional labor, and personal vulnerability contribute to fatigue. Manifestations span emotional, cognitive, physical, and relational domains, sometimes spilling into practitioners’ personal lives and diminishing professional effectiveness. Common coping strategies include physical regulation, boundary-setting, peer support, and reframing — similar to those in other helping fields, yet uniquely adapted in the absence of formal …

From Theory To Practice: Addressing The Operational Challenges Of School Principals, Darin Murry Scherr

Theses and Dissertations

School principals play a crucial role in the effectiveness of educational institutions, yet many enter leadership positions lacking adequate preparation for operational responsibilities. This Dissertation in Practice examines the challenges principals face in managing financial, staffing, and facility operations and the impact of these challenges on principal retention. Using a qualitative multiple-case study approach, the research investigates the experiences of new and veteran principals within Bismarck Public Schools to identify gaps in their operational preparedness.Findings highlight five key themes: (1) gaps in financial and budgetary training, (2) the role of mentorship and support systems, (3) balancing instructional leadership with operational …

Refining Albert O. Hirschman’S Model: High-Performance Employee Covert Behavior Toward Organizational Identity Change, Lisa Christine Bahar

Theses and Dissertations

This explanatory single case study revisited economist and philosopher Albert O. Hirschman’s (1970) exit, voice, and loyalty (EVL) model to explore two covert scenarios, which included how and why a high-performance employee stays silent and turns to apathy and neglect amid organizational identity change. A case study focused on Elon Musk’s Twitter, Inc. takeover was selected with a cross-case analysis procedure for validation and reliability. The unit of analysis was one high-performance employee and one organization that both served as an archetype for each unit. The study focused on occurrences before and during the takeover from June 2019 through July …

Consumer Satisfaction & Complaint Resolution In The Los Angeles Home Improvement Industry, Aimee Joy

Theses and Dissertations

Home has many layers of meaning as does the term, home improvement. The first and most common way of thinking about home is the structure in which we reside. For decades the American dream has involved home ownership. It is important to understand both the emotional and financial value of having a shelter and structure to call home. Losing this can be one of the most stressful events in life. The fires in Los Angeles County during the beginning of 2025 impacted thousands of people. Individuals, families, and communities were disrupted and forced to rebuild as well as reconsider what …

Culturally Specific Interventions And Indigenous Practices In Correctional And Forensic Settings: A Systematic Review, Jordyne James

Theses and Dissertations

While professional guidelines, legislation and research emphasize the importance of adapting treatment approaches to patient characteristics and culture (American Psychological Association [APA], 2021, 2019; Correctional Service of Canada [CSC], 2013; Canadian Psychological Association [CPA], 2017; Canadian Counseling and Psychotherapy Association [CCPA], 2021), psychological and forensic research and practice related to culturally specific programming lags behind expectations to meet the needs of ethnically diverse clients. Given the continued overrepresentation of minorities within forensic institutions (Aguiar, 2020; Carter & Forsyth, 2007; Hanser & Gomila, 2015; Leguizamo et al., 2018), this systematic review aimed to raise awareness of culturally-specific interventions and Indigenous practices …

Assessing The “Plateaus” Vertical Development Model With A New Likert Scale Instrument, Mark Divine

Theses and Dissertations

This research project will focus on the assessment of the Five Plateaus (Plateaus) vertical leadership development model with a newly constructed Likert Scale instrument. Part one of the research project was a pilot study to create a simple, internet-based instrument. The scale, comprised of 100 questions and completed in 30 minutes, assesses participants' self- perceived stage of development as presented in the Plateaus vertical development model. The instrument was designed to capture the experience of participants and to overcome limitations of existing assessments by mitigating the subjectivity of sentence completion instruments, as well as to enhance efficiency and reliability. The …