Digital Commons Network^™

The World University Games Buffalo '93 The Complete Food Service Perspective, Darrin Stern

Theses

The city of Buffalo, New York will not soon forget the summer 1993. After many years of planning, the World University Games finally arrived. With one hundred and forty-five nations appearing to compete in Buffalo, this year's Games was the most successful ever. The food service department was given the task of planning and producing all food and beverage items throughout the Games. A number of different responsibilities were assumed by our department. The first main job of the department was to develop, distribute, and award three different contracts. These contracts were for athlete feeding, concession stands, and Main Street …

Empowerment: An Implementation Formula For Service Quality, Pat Bottiglieri

Theses

The thrust of this study was to determine a plan for the implementation of an empowerment strategy, for resort hotels. The review of the literature failed to reveal a recipe for implementation of an empowerment plan the is comprehensive or designed for long term benefits. However, there are numerous articles and books which discuss components which, may in fact, be critical aspects to an overall strategy - The study analyzed successful empowerment strategies from a corporate department of quality, and three resort hotels regarded as leaders in total quality management. The study used the Delphi Method to obtain consensus of …

Attitudes Toward Giving Quality Service: A Comparison Between Las Vegas & Windsor Casino Employees, Michael A. Altman

Theses

It is the hypothesis of this study that Ontario's first casino in Windsor will not measure up and be as successful as the Las Vegas casinos. One possible reason is the Windsor management may hire personnel who do not have strong, positive attitudes toward giving service. Certainly, as Las Vegas personnel are the very model service providers and while much of their service delivery quality may be related to the culture and norms of the organization, its training and recognition programs, it is also possible the individuals they hire may have different basic attitudes toward service. This study will compare …

Partnership For Lifelong Learning: Canadian Community Colleges & The Hospitality Industry, Shyam S. Ranganathan

Theses

Building and nurturing an active partnership between the community college and the hospitality/tourism industry, that will look beyond the scope of currently existing internship environment at the workplace for all workers to enable to learn continuously in fundamental to the creation of a quality workforce. A workforce that can adequately meet the needs of the industry and boldly face the world of the future. The burning issue is - are partnerships between educators and the industry to provide training and education feasible? Cross sectional study was undertaken in the present environment in the Province of Ontario in Canada. This study, …

A Computational Package For The Evaluation Of Centrifugal Turbopumps, Albert Knebel

Theses

Future space missions will require reusable engine platforms which in some instances will necessitate deep-engine throttling thrust capability. This is accomplished through the off-design operation of the engine fuel pumps. At off-design conditions, there are additional losses associated with centrifugal turbopump operation, leading to inefficiencies and poor pump performance. Future turbopump designs will incorporate various design changes/innovations to address these inefficiencies. Therefore a means to accurately evaluate proposed designs over extended operating ranges is required. The Centrifugal Pump Analysis Code (CPAC) provides this means. CPAC is a one-dimensional meanline analysis code which provides design and off-design performance predictions based on …

The Graphic Design History Archive Project, Catherine Elkin

Theses

Designs a feasibility study regarding a history archive at Rochester Institute of Technology. Involves the development of an image for the archive, research of other archives and other graphic design applications

Analysis Of Deterministic Chaotic Signals, William Robertson

Theses

The prediction of a single observable time series has been achieved with varying degrees of success. The quality and duration of the prediction is dependent on many factors, the two most important being the reconstruction technique and the quantity of data. The goal of this work is to reduce the computational effort required to achieve satisfactory predictions. Without new methods, which are beyond the scope of this work, this requires a reduction in the size of the data set.

This thesis expands on earlier works using the delay vector space method and the autocorrelation function for reconstruction and applies this …

Scrypt: Three Site-Specific Projects Performed On And In The Wallace Memorial Library At The Rochester Institute Of Technology During The Construction Of The Library Extension, January 1990-May 1991, Gordon Bleach

Theses

None provided.

Polarimetric Fiber Optic Weigh-In-Motion Sensor, Jieping Wang

Theses

During the past decade, the demand for new methods of measuring the weight of moving vehicles has grown substantially. In the 1980's, several techniques for weighing vehicles in motion were developed. However, they often suffer from high installation and maintenance costs as well as low accuracy. This thesis describes a new technique based on polarization preserving optical fibers. A fibercore HB600 Bow-Tie fiber with an initial beat length of 1.16 mm was employed in the present study. Sensor response is discussed in terms of the effects of force amplitudes and velocities on the calibration parameter T_f. T_{f …}

Oxidation Of Cyclohexene With Aqueous Potassium Peroxymonosulfate At Ph < 1.7, Wen-Qing Sun

Theses

Glycols are often used as starting materials for pharmaceuticals. They are currently manufactured by reacting alkenes with organic peroxy acids in organic solutions that contain chlorinated solvents. The aim of this research is to find ways to avoid the use of hazardous organic solvents in the manufacture of pharmaceuticals in order to prevent pollution. Our approach is to find alternative synthetic methods using water as solvent.

Based on literature information, it was decided to determine if the aqueous potassium peroxymonosulfate oxidation of water-immiscible cyclohexene at room temperature can be scaled up to become a new method to manufacture glycols. Acidic …

An Investigation Into The Design And Effectiveness Of Interactive Multimedia Interfaces, Tara Ann Holod

Theses

"Human abilities should be amplified, not impeded, by using computers" -- Mark T. Maybury In an attempt to evaluate the effectiveness of various screen interfaces utilized in interactive multimedia, an interactive thesis project was prepared to conduct tests. Walt Disney anima tion was chosen for the theme. The project was duplicated so that there were three identical copies - each representing different styles of interface navigation, button feedback, and "Help" systems. The multimedia projects were displayed on neighboring computers simul taneously so that a person could move directly from one to another with ease and no disrup tions. Each person …

Chemical Vapor Deposition Reactor Design And Process Optimization For The Deposition Of Copper Thin Films, Alan Thomas Stephens

Theses

A chemical vapor deposition reactor has been designed, built, and optimized for the deposition of copper thin films. The single wafer, stagnation point flow reactor features: six inch substrate capacity; direct metering and vaporization of liquid precursor; reactant introduction into the reactor chamber through a multi-zone precursor injection manifold; optional variable power (0-300W) RF plasma assist; manual loadlock; and, a computer control interface. Substrate temperature uniformity has been measured to be better than 1% across the substrate over a wide range of temperatures. The injection manifold was designed for precise tailoring of gas flow characteristics across the substrate, incorporating four …

Knowledge Based Text Indexing And Retrieval Utilizing Case Based Reasoning, Alan Mick

Theses

Information retrieval systems for documents normally rely on the use of keywords that describe the text in some fashion or another, or are contained in the text itself, for indexing and searching. These keywords may be associated with standard boolean operators, where presence or absence in the text or text description is used as the truth value, or other oper ators indicating their proximity to one another in the text. Another emerging approach is the use of content or knowledge based indexing and retrieval. In this approach the text is not represented or treated as a collection keywords, rather its …

Light Emission From Silicon, Frederick Seiferth

Theses

The electrochemical etching of crystalline silicon in hydrofluoric acid based solutions has been found to produce a porous layer, termed porous silicon (PS), which is found to exhibit photoluminescence (PL) and electroluminescence (EL) in the visible region. While the luminescence mechanism is the subject of much debate, the potential for this material is enormous as it could usher in a new generation of silicon-based optoelectronic devices. An electrolytic cell capable of producing luminescent layers of porous silicon over large area silicon wafers has been designed and fabricated. The stability of the PL of PS after subjection to standard microelectronic processing …

Multivariate Granulometry And Its Application To Texture Segementation, Mark Rzadca

Theses

Morphological granulometries were conceived by Matheron for the purpose of analyzing images with respect to shape and size of elementary granular components. In particular, granulometric analysis has proven useful in the analysis and identification of textures. Morphological granulometries are filter sequences that measure the residual area after each iteration of the filter. Every component of the filter's structuring element set is dilated for each iteration of the filter and the area resulting from the union of the morphological openings of the original image produces a function of a single variable, the iteration index. If the n components of the structuring …

Collection: A Transformation Of Art Into Fashion, Kristin France

Theses

Not provided.

The Development Of A Pollution Prevention Plan, Bruce H. Litzsinger

Theses

This study focuses on the reasons for implementing a pollution prevention program, and the format that such an effort should take . The numerous laws and regulations created by government place a significant burden on the manufacture, handling, and use of hazardous substances, and significant resources are required of industry as a result.

Preventing pollution makes economic sense by increasing operating efficiencies and reducing the costs associated with pollution . Congress and the EPA have made pollution prevention a current priority. The EPA is incorporating pollution prevention into all aspects of the Agency's activities . With regard to industry, the …

Getting Noticed: College Recruiting Using A New Media, Walter John Flick

Theses

Unavailable.

Labor Unions: Losing Ground To Non-Union Rivals, Gary R. Watson

Theses

This paper will begin with an overview of the development of trade unions in the United States construction industry. It will discuss the development of various labor organizations, labor laws, and their effect on construction trade unions.

Based on these developments, trade unions' rise to tremendous power was rapid. With power came large wage increases and benefit packages. Jurisdictional lines were strictly adhered to. Because owners were forced to operate with cost constraints, trade unions were beginning to negotiate themselves out of a job.

The major point of this paper will be the ramifications of these developments as it affects …

The Myers-Briggs Type Indicator And Marital Satisfaction: Similarity And Complementarity, Glenda Sue Sullentrup

Theses

Many personality variables determine marital satisfaction. According to Myers theory (1993), couples are more likely to experience marital satisfaction if the spouses share similarity on the second preference of the Myers-Briggs Type Indicator (MBTI], the sensing-intuition [S-N] index. In contrast, Keirsey and Bates (1984) proposed that opposite MBTI types attract, but opposite temperaments do not. The purpose of this study was to determine whether similarity (having the same preference on the S-N index, or the same temperament) or complementarity (having opposite preferences on the S-N index, or opposite temperaments) was related to marital satisfaction among couples. Thirty-one white married couples …

An Analysis Of Management Philosophies: The Economic Benefits Of Job Enrichment And Proactive Management Techniques, William C. Slizewski

Theses

This thesis examines the various managerial philosophies active in the American corporate environment in the late 1900's, their roots, and diverse influences. The management philosophies employed by an organization greatly influences the perceptions held by that organization's employees, the public, and other firms.

In recent years many management "gurus" have touted their programs as the key to the establishment of profitable managerial procedures. While a few programs have succeeded in turning organizations around, some enterprises are still in the development stage of their newfound philosophies and time will tell whether or not the programs will be successful. And then there …

Howell's Prairie...A Tnt Legacy, Larry Dean Ruebling

Theses

In 1940, the U. S. Government acquired approximately 18,000 acres of land, known as Howell's Prairie, located in St. Charles County, Missouri. Before the ink dried on the purchase contracts and before the government made payment for the land, construction on a TNT/DNT (explosives) plant began. This 35 minute documentary tells about the history of the area, the story behind the acquisition of the property and the impact of the acquisition on the former land owners and residents.

The history of Howell's Prairie from the early 1800s through 1940 is an important part of the land acquisition story. The roots …

Attitudes Toward Older Adults Among African American And White Counseling Students, April Mckinnies

Theses

With the increased population growth of adults 65 and older, the present study set out to examine if there were attitudinal differences between African American and white future counselors, toward older adults. Respondents consisted of 37 graduate students enrolled in a counseling program who volunteered to complete the Aging Opinion Survey (AOS). The AOS was distributed to students in the classroom by the instructor. Overall, the findings indicated that there was no significant relationship in attitudes toward older adults and subjects' ethnic group.

A Plan To Integrate Cockpit Resource Management Into Training Programs Of Non-Automated, Transport Category Aircraft, C. H. Meyerholtz Jr.

Theses

Pilot error has been listed frequently as the probable cause of aircraft accidents. In most cases this does not refer to an error in piloting skills, but rather an error in judgment or inept use of resources available to the pilot. Researchers found that the skills required to effectively use all resources and encourage a team spirit in the cockpit had not been sufficiently developed. Further, according to the National Transportation Safety Board and the Federal Aviation Administration, these resource management skills are just as necessary as flying skills in order to effect safe flight. In the mid-1970's, cockpit resource …

An Analysis Of Outsourcing And A Comprehensive Guideline To A Successful Transaction And A Smooth Transition, Robert H. Moss

Theses

Information Services (IS) outsourcing is a new industry. Beginning in the late 1980's, corporations began to view the in-house IS departments as being excessively expensive due to the difficulty in controlling costs, the constantly changing technology, and a general unfamiliarity with inner workings of the systems and processes that made IS delivery work. Other corporations began to see that this niche could be filled by establishing large processing centers and selling the capacity to those corporations whose core businesses did not include IS and to those who believed costs could be reduced by simply getting out of the IS business. …

How To Survive Your First Year As The...Cheerleading Coach, Molly M. Maes-Hamer

Theses

Interscholastic activities are intended to supplement the secondary curricular program. These activities can provide the student with educational experiences and learning outcomes that contribute toward the development of good citizenship. This can be accomplished only when the emphasis is placed upon teaching "through school activities." Interscholastic activities can be justified only when this is a primary philosophy and purpose.

Cheerleaders are a very important component of the interscholastic program. Being a cheerleader is a privilege and honor. Cheerleaders should be the school's most effective student leaders. They have the responsibility to serve as a support group for the various interscholastic …

Using Public Relations To Effectively Communicate A Desired Corporate Image Of The United States Postal Service, Dianne Holloway Williams

Theses

The United States Postal Service is a 219 year old American institution that for the majority of those years enjoyed the approval and confidence of the American people. Now, newspaper articles regularly ask whether this public service would be better managed as a private industry.

Sometime after World War II Americans began to lose faith in big business and in the government. The Postal Service was included among those institutions that began to lose public trust. More recently, numerous news reports point to an agency delivering poor service through unconcerned, perhaps even violent employees . This general distrust of government …

Successfully Investing In Renovation Real Estate, Linda J. Weaver

Theses

In order to successfully invest in real estate, investors must become the basics that govern real estate investments. It is important to become familiar with the target market and its upward and downward trends. Also, evaluation of the neighborhood area is imperative in order to determine the desirability of the overall area. The investment property itself also needs to be evaluated for marketability, potential repairs and resale. Once, these basic evaluations are performed, the cost analysis of investment and potential profitability must be reviewed. A combination of all of these items will enable an investor to make sound investment choices. …

Managing The Diverse Workforce, Kevin W. Williamson

Theses

This thesis will focus on the changes that are occurring in the composition of the population of the U.S. - how diverse it has become - and diversity's impact on the U.S. business entity.

Research has indicated that the largest percentage of new growth in the labor market will minorities and women. By the year 2000 the workforce will become more heterogeneous from a race, skill and experience standpoint. With the population of the U.S. shrinking, the pool from which employers have to select prospective employees from is also shrinking. The issue is employer demand. Companies that strive to remain …

An Overview Of Alternative Medicine: Past, Present, And Future, Pearl A. Guy

Theses

This thesis will discuss the role of alternative medicine in the United States. It will look at the history of various forms of medicine, the evolution of these practices, as well as their current role in our society.

With rising health care costs and the failure of mainstream medicine to cure diseases such as cancer and HIV, it becomes all the more important to look beyond the traditional system.

One in three people surveyed, reported using at least one form of unconventional medicine in 1990. This is a significant figure. There are very few studies currently available that focus on …