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Articles 1 - 30 of 105
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Culture: For Small To Medium Sized Enterprises It Enhances Entrprenurial Orientation, Donald G. Chambers
Culture: For Small To Medium Sized Enterprises It Enhances Entrprenurial Orientation, Donald G. Chambers
Student Scholarship
Small to medium sized firms are an important yet understudied context of business in the US. Most research on smaller firms centers on the entrepreneurial aspects of such firms and ignore other possible explanation for small firm success. Organizational culture has been shown in separate studies to positively impact firm outcomes but the combination of entrepreneurial orientation (EO) and firm culture has rarely been tested. We conducted an inquiry into the effects of both EO and cultural attributes of small firms by surveying 220 individuals working in small firms in a variety of capacities. What we found was that while …
Patient-Driven Vs. Evidence-Centric Decision Models In The Treatment Of Hemophilia, Christopher C. Lamb
Patient-Driven Vs. Evidence-Centric Decision Models In The Treatment Of Hemophilia, Christopher C. Lamb
Student Scholarship
Physicians treating hemophilia face difficult decisions related to complex bleeding disorders. To understand how physicians in the United States (US) and the United Kingdom (UK) make critical, life-saving decisions, a qualitative study was performed involving a series of interviews with treatment experts from each country. A total of twenty-four (24) physicians from the US and the UK were asked about their experiences treating hemophilia and how they made certain decisions. American physicians tend to be patient-centric; they are more influenced by a patient's specific preferences and unique, individual conditions. British physicians are more evidence-centric where they approach the patient based …
Communication And Identity -- How They Affect An Employee's Attitude And Behaviors Within A Merger Or Acquisition Environment, R. Todd Creasy
Communication And Identity -- How They Affect An Employee's Attitude And Behaviors Within A Merger Or Acquisition Environment, R. Todd Creasy
Student Scholarship
This paper presents the findings of a qualitative research study of the extent to which horizontal and vertical communication affect the three levels of employee identity – personal\, group or organizational – and its affect on employee attitudes engaged in merger or acquisition integration. A conceptual framework was proposed and conjectures tested via 19\, 60-90 minute interviews with professional level employees about their experiences in a positive and/or negative merger or acquisition business consolidation. The professionals were from a portfolio of industries and including banking\, telecommunications\, health care\, insurance\, manufacturing and information systems. The transcription analysis has led to an …
The 'Free Purposing' Organization: Beyond Empowerment...Towards 'Engaged Commitment', Hani N. Boulos
The 'Free Purposing' Organization: Beyond Empowerment...Towards 'Engaged Commitment', Hani N. Boulos
Student Scholarship
Wide ranges of organizations are explicitly rejecting the norms of rational bureaucracy in designing and running their organizations. Grounded in a qualitative study of those organizations, this paper seeks first to identify some common structural commonalities, and differentiate them from the traditional hierarchies, and second to develop a theoretical framework for understanding them and assess the way they foster internal commitment for desired purpose. We interviewed 61 individuals from 12 organizations in diverse sectors and different geographic locations. We discovered emergent novel forms and practices. We developed a conceptual framework to capture the main discoveries, not as models of perfection, …
Manufacturing Organizations During Sub-Acute Crises: An Examination Of Critical Interactions In Five Sub-Acute Crisis Cases, William A. Brake
Manufacturing Organizations During Sub-Acute Crises: An Examination Of Critical Interactions In Five Sub-Acute Crisis Cases, William A. Brake
Student Scholarship
Manufacturing organizations face a steady barrage of sub-acute crises. Sudden, often surprising events that seriously threaten critical objectives provide an environment of steady disruption and uncertainty. Viewing organizations as Complex Adaptive Systems (CAS), this qualitative study collects and analyses 29 interviews across five unique cases of small manufacturers recalling a recent sub-acute crisis and their responses. Interviews were conducted with a senior manager, a small group of key managers and then each of the managers individually. Our comparative analysis found that positive and negative thoughts, feelings and actions were predominate across a wide variety of cultures and crises. We propose …
The Moderating Effects Of Incentives And Informal Contracts On Post-Merger Executive Turnover And Engagement, David P. Grogan
The Moderating Effects Of Incentives And Informal Contracts On Post-Merger Executive Turnover And Engagement, David P. Grogan
Student Scholarship
This study contributes to a better understanding of voluntary executive turnover during the post-merger integration period by extending prior research on agency, stewardship, and psychological contracts. Within the context of a post-acquisition environment we propose four new predictors of engagement, measure the mediating role of a decision to leave, and examine the moderating effects of retention incentives and perceived implicit contract violations. This inquiry was inspired by the seemingly counter-intuitive industry practice of assigning retention incentives to key talent who are not actually committed to staying and the likelihood that subsequent agent engagement in the organizational change process required for …
Bridging Executive Succession Gaps: Organizational Factors That Most Accelerate Executive Readiness, Carolynn Cameron
Bridging Executive Succession Gaps: Organizational Factors That Most Accelerate Executive Readiness, Carolynn Cameron
Student Scholarship
Much has been written on the topic of leadership development however little on the development of top executives, and virtually nothing on the most efficient ways of developing executives. With succession pipelines to executive jobs weak across S&P 500 firms, executive succession weakness poses a real financial, continuity and governance risk to systems globally. To address this phenomenological gap, the authors conducted a qualitative inquiry involving semi-structured interviews with managers in a single S&P 50 global firm that operates across three industries. By probing into the "lived worlds" of these executive successors and high performing non-successors, new insight has been …
Bridging Executive Succession Gaps: Organizational Factors That Most Accelerate Executive Readiness, Carolynn Cameron
Bridging Executive Succession Gaps: Organizational Factors That Most Accelerate Executive Readiness, Carolynn Cameron
Student Scholarship
Much has been written on the topic of leadership development however little on the development of top executives, and virtually nothing on the most efficient ways of developing executives. With succession pipelines to executive jobs weak across S&P 500 firms, executive succession weakness poses a real financial, continuity and governance risk to systems globally. To address this phenomenological gap, the authors conducted a qualitative inquiry involving semi-structured interviews with managers in a single S&P 50 global firm that operates across three industries. By probing into the "lived worlds" of these executive successors and high performing non-successors, new insight has been …
Does An It Organization Transform Its Identity When Engaged In Outsourcing?, Carol Mcguire
Does An It Organization Transform Its Identity When Engaged In Outsourcing?, Carol Mcguire
Student Scholarship
Firms have outsourced since the infant days of manufacturing. Many firms find that the ability to fill gaps in their expertise or gaps in human capital with individuals outside the organization is crucial to keep pace with customer demand. Much has been published about the decision making process and resulting impacts of outsourcing from business operations point of view, with financial considerations being extensively explored. But less has been published about the relationship between outsourcing and the identity of the organization engaged in outsourcing. Worldwide IT spending was estimated to be $2 Trillion in 2013 with approximately 12% directed to …
The "People" In Science: Identifying Lived Experiences Of Physician Scientists In Academic Medical Centers, Philip A. Cola
The "People" In Science: Identifying Lived Experiences Of Physician Scientists In Academic Medical Centers, Philip A. Cola
Student Scholarship
Inefficient knowledge transfer in biomedical sciences impacts quality and cost of healthcare while increasing economic burden. Such is of tremendous interest to society and practitioner scholars alike as we are encountering the situation where less physician scientists are entering this system making them "endangered" due to the challenging crossroads they experience in this journey. In this study, we hope to obtain a deeper understanding of the challenges by determining factors that influence physician scientist lived experiences. How and to what extent do experience, motivation & skills, education & training, environment and institutional mission impact their role performance regarding knowledge creation, …
Change And Discomfort In Academia: How Far Should We Stretch In Our Readiness For Change?, Laurie A. Branch
Change And Discomfort In Academia: How Far Should We Stretch In Our Readiness For Change?, Laurie A. Branch
Student Scholarship
Employee attitudes and their effect on successful implementation of organizational changes continue to engross researchers and practitioners alike. In this study, we investigated the significance and nature of discomfort as it affects readiness for change in business school settings. This choice of context is deliberate. There is a strong push for change in business schools to align with market needs and there are high levels of individual and collective efficacy. Our findings indicate discomfort as a mediator explains significantly more variation in readiness than is explained by perceived collective efficacy. Surprisingly, we found that some forms of discomfort such as …
Change And Discomfort In Academia: How Far Should We Stretch In Our Readiness For Change?, Laurie A. Branch
Change And Discomfort In Academia: How Far Should We Stretch In Our Readiness For Change?, Laurie A. Branch
Student Scholarship
Employee attitudes and their effect on successful implementation of organizational changes continue to engross researchers and practitioners alike. In this study, we investigated the significance and nature of discomfort as it affects readiness for change in business school settings. This choice of context is deliberate. There is a strong push for change in business schools to align with market needs and there are high levels of individual and collective efficacy. Our findings indicate discomfort as a mediator explains significantly more variation in readiness than is explained by perceived collective efficacy. Surprisingly, we found that some forms of discomfort such as …
The "Valley Of Death" In Medicine Is Not Only A Knowledge Translation But Also A Socio-Cultural And Institutional Problem, Yunmei Wang
Student Scholarship
Substantial resources invested in medical research have generated revolutionary discoveries in medical science. However, it takes 17 years to translate 14% of research findings into clinical practice. The gap between science and practice is labeled as “the Valley of Death” and has been framed as a “lost in translation” problem, therefore the effort has been focusing on the promotion of translational research and translators—physician scientists who understand both science and practice languages. Despite many educational and funding programs, physician’s research interest has declined and the gap has not been narrowed. To understand the underlying mechanism, we conducted a qualitative study …
Coming Out And Being Out In The Executive Suite: The Experiences Of Senior Gay And Lesbian Leaders, Eric Lutzo
Coming Out And Being Out In The Executive Suite: The Experiences Of Senior Gay And Lesbian Leaders, Eric Lutzo
Student Scholarship
Research on experiences of gays and lesbians in the executive suite is almost nonexistent. We conducted\, to our knowledge\, the first empirical study specifically focused on gay and lesbian senior executives who came out in their organizations at late career stages. Phenomenological interviews with 25 executives revealed prioritization of professional vs. personal identity both before and after coming out\, emphasized the recursive nature of coming out in the executive suite and showed positive organizational outcomes of personal intentional change when gay and lesbian executives leverage their status to promote policy and culture reforms.,Doctorate of Management Programs
Traditional And Nontraditional Dean's Multi Level Multi Dimensional Complexity Leadership, Nicholas Spezza
Traditional And Nontraditional Dean's Multi Level Multi Dimensional Complexity Leadership, Nicholas Spezza
Student Scholarship
The higher education leadership literature has little to say about nontraditional candidates (executives who have never held a full time faculty post) and their ability to perform in senior leadership roles in higher education administration. We conducted a qualitative research design to capture the lived experiences of participants in higher education administration. We interviewed 21 deans in higher educational institutions. Our findings show that deans operate within what we label as a Multi Level Multi Dimensional System (MLMDS). We view this MLMDS through the lens and disciplines emerging from Complexity Leadership Theory (CLT). We also find the higher education environment …
Making Sense When It Matters Most: Leadership In Extremis, Deirdre Dixon
Making Sense When It Matters Most: Leadership In Extremis, Deirdre Dixon
Student Scholarship
Leading during in extremis situations when lives are in peril remains one of the least addressed areas of leadership research. In particular, although lives may depend on it, little is known about how leaders in in extremis situations make sense of their situation and communicate that sense to others. Because most of the literature on sensemaking and sensegiving in in extremis situations is theoretical, we sought empirical evidence of how it proceeds in actual practice. To address this gap in the literature, a qualitative study was conducted based on semi-structured interviews with thirty U.S. Army leaders at West Point who …
The Organizational Design For Pricing And Its Consequences On Relative Firm Performance, Stephan M. Liozu
The Organizational Design For Pricing And Its Consequences On Relative Firm Performance, Stephan M. Liozu
Student Scholarship
Despite strong evidence of substantial impact on the bottom line, most companies counter-intuitively neglect the pricing function--as do most scholars. Only 2% of all articles published in major marketing journals focus on pricing and scholars have long begged the question of how organizational and behavioral characteristics of firms affect the link between pricing practices and firm performance. To address these practical and theoretical deficits we surveyed 748 professionals involved in pricing at firms from around the world to measure the influence of five organizational factors on pricing orientation and firm performance identified in a prior qualitative phase of our research. …
Managing (Detecting, Preventing, And Mitigating) The Unexpected: How Banks Managed The Financal Meltdown, Ronald W. Eastburn
Managing (Detecting, Preventing, And Mitigating) The Unexpected: How Banks Managed The Financal Meltdown, Ronald W. Eastburn
Student Scholarship
Managing the unexpected is relevant for all organizations and banks experienced this bitterly during the financial crisis of 2007-2009. In this study we argue that the organizational mindset driving unexpected results within the banking sector stemmed from an inability to anticipate and detect the early warning signals. The goal of this study was to gain insights into how successful banks are continuously "adaptive" in that banks with higher levels of absorptive capacity (ACAP) - the mechanisms used for sensing and experimentation of knowledge- are more likely to screen and acquire, assimilate, transform and exploit knowledge to positively influence performance. We …
Nested Identities: A Concept For Improving Banker Engagement, Glen Weaver
Nested Identities: A Concept For Improving Banker Engagement, Glen Weaver
Student Scholarship
The financial crisis served as an interesting backdrop for this study of the impact of identification upon banker engagement. Studies have shown that leadership style influences employee engagement, but little research reflects the impact of various levels of identity (nested identity) upon engagement. A survey of 511 mid-level bankers displayed the significance of career, organizational, and industry identity upon vigor, dedication, and absorption. Further, it was determined that organizational identity mediated the relationship between leadership and engagement. This research suggests that bank leadership would be wise to enact management tactics that elevate the level of career, organizational, and industry identity …
Pricing Orientation In Industrial Markets: The Organizational Transformation To Value-Based Pricing, Stephan M. Liozu
Pricing Orientation In Industrial Markets: The Organizational Transformation To Value-Based Pricing, Stephan M. Liozu
Student Scholarship
Of three main orientations to pricing in industrial markets cost-based, competition-based and customer value-based most marketing and pricing scholars consider the latter superior but few firms use it. The literature is silent about how organizational and behavioral characteristics of industrial firms may affect pricing orientation and, more specifically, value-based pricing. Semi-structured interviews with 44 managers of small to medium size U.S. industrial firms yielded insights into firm pricing orientations, processes and decision making patterns. We identified five organizational characteristics common to firms implementing value-based pricing: ability to effect deep transformational change, presence of a champion, skill in diffusing organizational capabilities, …
How Many Minds Does A Team Have? Contextual Ambidexterity And Goal Harmony In Healthcare, Sridhar Belavadi Seshadri
How Many Minds Does A Team Have? Contextual Ambidexterity And Goal Harmony In Healthcare, Sridhar Belavadi Seshadri
Student Scholarship
"Ambidexterity: Noun: 1. ambidextrous ease, skill, or facility; 2. unusual cleverness; 3.duplicity; deceitfulness." Retrieved March 21, 2010, from Dictionary.com website: http://dictionary.reference.com/browse/ambidexterity Despite their research and educational prowess, Academic Medical Centers are in a crisis. Public reporting of quality and patient satisfaction data, increasing costs, stiffer competition, and anticipated tightening of budgets have created new levels of urgency among medical school deans and hospital CEOs to increase the effectiveness of the clinical enterprise on multiple fronts. This study models an AMC as a loosely coupled system and examines how interdisciplinary teams--comprising administrators, physicians, and nurses--work to harmonize seemingly disparate quality improvement …
Creating Sustained Collaborations: Do Rule-Breaking, Rule-Making, And Appreciative Behaviors Foster Member Ownership?, Nonie Brennan
Creating Sustained Collaborations: Do Rule-Breaking, Rule-Making, And Appreciative Behaviors Foster Member Ownership?, Nonie Brennan
Student Scholarship
Non profit collaboration has long been identified as an effective approach to meeting community needs. It is particularly recognized as a solution to the challenges encountered by non profits during periods of economic duress. This study examines the relationship between the sense of ownership felt by non profit collaborative partners and their intent to sustain collaboration. We posit that three particular behaviors: rule breaking, rule making, and appreciative behavior encourage participants to develop a sense of ownership leading to collaborative sustainability. Our findings indicate that rule breaking and rule making behavior reinforces a sense of collaboration ownership which contributes to …
Stakeholder Influence Strategies: Mobilizing For Collaboration, David Graham Hyatt
Stakeholder Influence Strategies: Mobilizing For Collaboration, David Graham Hyatt
Student Scholarship
Environmental nongovernmental organizations (ENGOs) increasingly use cross- sector collaborative relationships to influence the behavior of business organizations in support of their mission and interests. Whereas existing stakeholder literature tends to portray ENGO–business relationships as adversarial, with an emphasis on the extent to which an ENGO can influence a firm through power relations or behavioral characteristics, these parties actually rely on collaboration to achieve their mutual goals. From a stakeholder perspective, how do ENGOs that seek collaborative engagement achieve legitimacy with their potential firm partners? Qualitative research involving 14 ENGOs reveals at least three mechanisms: creating corporate engagement units, networks, or …
From Esteem To Stigma: The Effect Of The Financial Crisis On Banker Engagement, Glen Weaver
From Esteem To Stigma: The Effect Of The Financial Crisis On Banker Engagement, Glen Weaver
Student Scholarship
Absent from a quickly accumulating literature on job engagement is a focus on professionals in the financial industry. There is, in particular, little research on the organization or industry identity of bankers as a discrete group. Nor has the literature explored the relationship of these identities with job engagement or environmental duress. We seized an opportunity to study the effects of the 2007-2009 financial crisis on bankers' identities and passion for their jobs. Semi-structured interviews with 28 mid-level bankers at five prominent US banks that accepted Toxic Asset Relief Program funding (TARP) captured insights about "normal state" (pre-crisis) versus mid-crisis …
Enterprise Information Systems And Organizational Agility: Erp As A Dynamic Source Of Change, Complexity, And Risk, Amol Kharabe
Enterprise Information Systems And Organizational Agility: Erp As A Dynamic Source Of Change, Complexity, And Risk, Amol Kharabe
Student Scholarship
The literature is silent about how organizations that have implemented Enterprise Resource Planning (ERP) solutions reconcile the use of these rigid platforms in turbulent competitive environments. We studied three diverse organizations- a $9 billion US retailer, a $3 billion consumer products firm and a $2 billion logistics company- all with ERP solutions in the sustainment phase, to shed light on the impact of changing business needs on overall ERP performance. Semi structured interviews with 24 business and technical professionals revealed that in addition to economic and competitive forces for change to the ERP system, the system itself is paradoxically a …
The Global Financial Meltdown: Is It A Recipe For Disaster To Employee Engagement?, Glen Weaver
The Global Financial Meltdown: Is It A Recipe For Disaster To Employee Engagement?, Glen Weaver
Student Scholarship
The global financial crisis of 2007-2009 was particularly devastating to the financial services industry. Poor performance, mergers/acquisitions, and massive layoffs were characteristics of the crisis. For example, Citigroup lost almost $19 billion in 2008 and market capitalization for the top three U.S. banks for the period January 1, 2007 through January 15, 2009 fell $514 billion or 75%. It was reported that since the beginning of the financial crisis in July 2007, banks had shed over 186,000 positions and thousands more remained tenuously employed as banks struggled to sustain themselves in an increasingly volatile environment. Studies during this period reflected …
Why They Stay: Career Longetivity Of Women In U.S. Corporate Engineering, Kathleen R. Buse
Why They Stay: Career Longetivity Of Women In U.S. Corporate Engineering, Kathleen R. Buse
Student Scholarship
Women have a low representation in engineering as well as other science, technology, and math (STEM) fields as compared to other professions – and retention rates for males in engineering significantly exceed those for women. While previous research has identified numerous reasons why women exit STEM careers at a higher rate than men, the literature is silent about those women who stay. To better understand why women remain in corporate engineering professions despite well-researched and well-documented organizational and occupational obstacles that make it difficult for them to succeed, a qualitative study is proposed based on semi-structured interviews with both women …
Managing The Mission Through Times Of Adversity: What Leads To Highly Reliable Performance?, Kathleen Roche
Managing The Mission Through Times Of Adversity: What Leads To Highly Reliable Performance?, Kathleen Roche
Student Scholarship
During times of severe economic adversity, nonprofit managers must lead their organizations and carry out their charitable missions to ever-growing and needier constituencies despite unpredictable endowment erosion, fewer contributions, less staff, and the most severe funding cuts most of them have ever experienced, or are prepared for. We propose research to explore which leadership skills and styles are most helpful and if reliance upon traditionality is a good indicator of endurance. By capturing the experiences of nonprofit leaders as they manage under conditions of duress, we will relate these factors to research about high reliability organizations, which have been found …
The Ngo Strategic Dilemma: An Examination Of Factors Enabling Or Constraining Corporate Engagement Strategy, David Graham Hyatt
The Ngo Strategic Dilemma: An Examination Of Factors Enabling Or Constraining Corporate Engagement Strategy, David Graham Hyatt
Student Scholarship
Social movements focused on sustainable development represent a significant force for change in business practices and governmental regulation. Nongovernmental organizations (NGOs) arise from social movements as mobilizing structures and framing mechanisms for collective action to fill governance and social needs that remain unmet by the governmental and market sectors. This study focuses on environmental NGOs and their strategies for engaging the business sector. Although cross-sector collaborations increasingly seem instrumental to effecting environmental change, NGOs face a strategic dilemma: to confront or collaborate with businesses, or both. This research explores how the NGO mission, purpose, and ideology; core competencies and repertoire …
When Practice And Theory Conflict: Do Financial Incentives Influence Championing Behaviors In Mergers And Acquisitions?, Byron C. Clayton
When Practice And Theory Conflict: Do Financial Incentives Influence Championing Behaviors In Mergers And Acquisitions?, Byron C. Clayton
Student Scholarship
Successful mergers and acquisitions require its managers to achieve substantial performance improvements in order to sufficiently cover acquisition premiums, the expected return of debt and equity investors, and the additional resources needed to capture synergies and accelerate growth. Acquirers understand that achieving the performance improvements necessary to cover these costs and create value for investors will most likely require an incredible effort from M&A management teams. This understanding drives the common and longstanding practice of offering hefty performance incentive packages to key managers, assuming that incentives will induce behaviors that champion organizational change and growth. This practice is in direct …