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Lexicons In Sentiment Analytics, B. Yuan, Keng Siau May 2017

Lexicons In Sentiment Analytics, B. Yuan, Keng Siau

Research Collection School Of Computing and Information Systems

With the increasing amount of text data, sentiment analytics (SA) is becoming an important tool for text miners. An automated approach is needed to parse the online reviews and comments, and analyze their sentiments. Since lexicon is the most important component in SA, enhancing the quality of lexicons will improve the efficiency and accuracy of sentiment analysis. In this research, we study the effect of coupling a general lexicon with a specialized lexicon (for a specific domain) and its impact on sentiment analysis. Two special domains and one general domain were used. The two special domains are the petroleum domain …

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Choosing An Nlp Library For Analyzing Software Documentation: A Systematic Literature Review And A Series Of Experiments, Fouad N. A. Al Omran, Christoph Treude May 2017

Choosing An Nlp Library For Analyzing Software Documentation: A Systematic Literature Review And A Series Of Experiments, Fouad N. A. Al Omran, Christoph Treude

Research Collection School Of Computing and Information Systems

To uncover interesting and actionable information from natural language documents authored by software developers, many researchers rely on "out-of-the-box" NLP libraries. However, software artifacts written in natural language are different from other textual documents due to the technical language used. In this paper, we first analyze the state of the art through a systematic literature review in which we find that only a small minority of papers justify their choice of an NLP library. We then report on a series of experiments in which we applied four state-of-the-art NLP libraries to publicly available software artifacts from three different sources. Our …

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Machine Comprehension Using Match-Lstm And Answer Pointer, Shuohang Wang, Jing Jiang Apr 2017

Machine Comprehension Using Match-Lstm And Answer Pointer, Shuohang Wang, Jing Jiang

Research Collection School Of Computing and Information Systems

Machine comprehension of text is an important problem in natural language processing. A recently released dataset, the Stanford Question Answering Dataset (SQuAD), offers a large number of real questions and their answers created by humans through crowdsourcing. SQuAD provides a challenging testbed for evaluating machine comprehension algorithms, partly because compared with previous datasets, in SQuAD the answers do not come from a small set of candidate answers and they have variable lengths. We propose an end-to-end neural architecture for the task. The architecture is based on match-LSTM, a model we proposed previously for textual entailment, and Pointer Net, a sequence-to-sequence …

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A Compare-Aggregate Model For Matching Text Sequences, Shuohang Wang, Jing Jiang Apr 2017

A Compare-Aggregate Model For Matching Text Sequences, Shuohang Wang, Jing Jiang

Research Collection School Of Computing and Information Systems

Many NLP tasks including machine comprehension, answer selection and text entailment require the comparison between sequences. Matching the important units between sequences is a key to solve these problems. In this paper, we present a general "compare-aggregate" framework that performs word-level matching followed by aggregation using Convolutional Neural Networks. We particularly focus on the different comparison functions we can use to match two vectors. We use four different datasets to evaluate the model. We find that some simple comparison functions based on element-wise operations can work better than standard neural network and neural tensor network.

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Aspect Extraction From Product Reviews Using Category Hierarchy Information, Yifeng Yang, Chen Cen, Minghui Qiu, Forrest Sheng Bao Apr 2017

Aspect Extraction From Product Reviews Using Category Hierarchy Information, Yifeng Yang, Chen Cen, Minghui Qiu, Forrest Sheng Bao

Research Collection School Of Computing and Information Systems

Aspect extraction is a task to abstract the common properties of objects from corpora discussing them, such as reviews of products. Recent work on aspect extraction is leveraging the hierarchical relationship between products and their categories. However, such effort focuses on the aspects of child categories but ignores those from parent categories. Hence, we propose an LDA-based generative topic model inducing the two-layer categorical information (CAT-LDA), to balance the aspects of both a parent category and its child categories. Our hypothesis is that child categories inherit aspects from parent categories, controlled by the hierarchy between them. Experimental results on 5 …

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Achievement And Friends: Key Factors Of Player Retention Vary Across Player Levels In Online Multiplayer Games, Korea Advanced Institute Of Science & Technology, Qatar Computing Research Institute, Haewoon Kwak Apr 2017

Achievement And Friends: Key Factors Of Player Retention Vary Across Player Levels In Online Multiplayer Games, Korea Advanced Institute Of Science & Technology, Qatar Computing Research Institute, Haewoon Kwak

Research Collection School Of Computing and Information Systems

Retaining players over an extended period of time is a long-standing challenge in game industry. Significant effort has been paid to understanding what motivates players enjoy games. While individuals may have varying reasons to play or abandon a game at different stages within the game, previous studies have looked at the retention problem from a snapshot view. This study, by analyzing in-game logs of 51,104 distinct individuals in an online multiplayer game, uniquely offers a multifaceted view of the retention problem over the players' virtual life phases. We find that key indicators of longevity change with the game level. Achievement …

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Modeling Topics And Behavior Of Microbloggers: An Integrated Approach, Tuan Anh Hoang, Ee-Peng Lim Apr 2017

Modeling Topics And Behavior Of Microbloggers: An Integrated Approach, Tuan Anh Hoang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Microblogging encompasses both user-generated content and behavior. When modeling microblogging data, one has to consider personal and background topics, as well as how these topics generate the observed content and behavior. In this article, we propose the Generalized Behavior-Topic (GBT) model for simultaneously modeling background topics and users' topical interest in microblogging data. GBT considers multiple topical communities (or realms) with different background topical interests while learning the personal topics of each user and the user's dependence on realms to generate both content and behavior. This differentiates GBT from other previous works that consider either one realm only or content …

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Assessing The Language Of Chat For Teamwork Dialogue, Antonette Shibani, Elizabeth Koh, Vivian Lai, Kyong Jin Shim Apr 2017

Assessing The Language Of Chat For Teamwork Dialogue, Antonette Shibani, Elizabeth Koh, Vivian Lai, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

In technology enhanced language learning, many pedagogical activities involve students in online discussion such as synchronous chat, in order to help them practice their language skills. Besides developing the language competency of students, it is also crucial to nurture their teamwork competencies for today's global and complex environment. Language communication is an important glue of teamwork. In order to assess the language of chat for teamwork dimensions, several text mining methods are pos sible. However, difficulties arise such as pre-processing being a black box and classification approaches and algorithms being dependent on the context. To address these issues, the study …

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Clustering Classes In Packages For Program Comprehension, Xiaobing Sun, Xiangyue Liu, Bin Li, Bixin Li, David Lo, Lingzhi Liao Apr 2017

Clustering Classes In Packages For Program Comprehension, Xiaobing Sun, Xiangyue Liu, Bin Li, Bixin Li, David Lo, Lingzhi Liao

Research Collection School Of Computing and Information Systems

During software maintenance and evolution, one of the important tasks faced by developers is to understand a system quickly and accurately. With the increasing size and complexity of an evolving system, program comprehension becomes an increasingly difficult activity. Given a target system for comprehension, developers may first focus on the package comprehension. The packages in the system are of different sizes. For small-sized packages in the system, developers can easily comprehend them. However, for large-sized packages, they are difficult to understand. In this article, we focus on understanding these large-sized packages and propose a novel program comprehension approach for large-sized …

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Inferring User Consumption Preferences From Social Media, Yang Li, Jing Jiang, Ting Liu Mar 2017

Inferring User Consumption Preferences From Social Media, Yang Li, Jing Jiang, Ting Liu

Research Collection School Of Computing and Information Systems

Social Media has already become a new arena of our lives and involved different aspects of our social presence. Users' personal information and activities on social media presumably reveal their personal interests, which offer great opportunities for many e-commerce applications. In this paper, we propose a principled latent variable model to infer user consumption preferences at the category level (e.g. inferring what categories of products a user would like to buy). Our model naturally links users' published content and following relations on microblogs with their consumption behaviors on e-commerce websites. Experimental results show our model outperforms the state-of-the-art methods significantly …

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Recurrent Neural Networks With Auxiliary Labels For Cross-Domain Opinion Target Extraction, Ying Ding, Jianfei Yu, Jing Jiang Feb 2017

Recurrent Neural Networks With Auxiliary Labels For Cross-Domain Opinion Target Extraction, Ying Ding, Jianfei Yu, Jing Jiang

Research Collection School Of Computing and Information Systems

Opinion target extraction is a fundamental task in opinion mining. In recent years, neural network based supervised learning methods have achieved competitive performance on this task. However, as with any supervised learning method, neural network based methods for this task cannot work well when the training data comes from a different domain than the test data. On the other hand, some rule-based unsupervised methods have shown to be robust when applied to different domains. In this work, we use rule-based unsupervised methods to create auxiliary labels and use neural network models to learn a hidden representation that works well for …

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Online Hacker Forum Censorship: Would Banning The Bad Guys Attract Good Guys?, Qiu-Hong Wang, Le-Ting Zhang, Meng-Ke Qiao Jan 2017

Online Hacker Forum Censorship: Would Banning The Bad Guys Attract Good Guys?, Qiu-Hong Wang, Le-Ting Zhang, Meng-Ke Qiao

Research Collection School Of Computing and Information Systems

To tackle the ubiquitous cybersecurity threats, a few countries have enacted legislation to criminalize the production, distribution and possession of computer misuse tools. Consequently, online hacker forums, which enable the provision and dissemination of malicious cyber-attack techniques among potential hackers or technology-savvy users, are subject to censorship. This project examines the mixed impacts of online hacker forum censorship on users’ contribution to protection discussion through a natural experiment with large-scale content analysis. We find that while the enforcement indeed reduced the discussion on malicious cyber-attacks, the discussion on cybersecurity protection could increase or decrease in different scenarios. The rationale is …

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Fine-Grained Sentiment Analysis Of Social Media With Emotion Sensing, Zhaoxia Wang, Chee Seng Chong, Landy Lan, Yinping Yang, Beng-Seng Ho, Joo Chuan Tong Jan 2017

Fine-Grained Sentiment Analysis Of Social Media With Emotion Sensing, Zhaoxia Wang, Chee Seng Chong, Landy Lan, Yinping Yang, Beng-Seng Ho, Joo Chuan Tong

Research Collection School Of Computing and Information Systems

Social media is arguably the richest source of human generated text input. Opinions, feedbacks and critiques provided by internet users reflect attitudes and sentiments towards certain topics, products, or services. The sheer volume of such information makes it effectively impossible for any group of persons to read through. Thus, social media sentiment analysis has become an important area of work to make sense of the social media talk. However, most existing sentiment analysis techniques focus only on the aggregate level, classifying sentiments broadly into positive, neutral or negative, and lack the capabilities to perform fine-grained sentiment analysis. This paper describes …

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Research Strategies For Biomedical And Health Informatics: Some Thought-Provoking And Critical Proposals To Encourage Scientific Debate On The Nature Of Good Research In Medical Informatics, Reinhold Haux, Et Al. Jan 2017

Research Strategies For Biomedical And Health Informatics: Some Thought-Provoking And Critical Proposals To Encourage Scientific Debate On The Nature Of Good Research In Medical Informatics, Reinhold Haux, Et Al.

Research Collection School Of Computing and Information Systems

Medical informatics, or biomedical and health informatics (BMHI), has become an established scientific discipline. In all such disciplines there is a certain inertia to persist in focusing on well-established research areas and to hold on to well-known research methodologies rather than adopting new ones, which may be more appropriate. To search for answers to the following questions: What are research fields in informatics, which are not being currently adequately addressed, and which methodological approaches might be insufficiently used? Do we know about reasons? What could be consequences of change for research and for education? Outstanding informatics scientists were invited to …

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The Habits Of Highly Effective Researchers: An Empirical Study, Subhajit Datta, Partha Basuchowdhuri, Surajit Acharya, Subhashis Majumder Jan 2017

The Habits Of Highly Effective Researchers: An Empirical Study, Subhajit Datta, Partha Basuchowdhuri, Surajit Acharya, Subhashis Majumder

Research Collection School Of Computing and Information Systems

Interest in the habits of influential individuals cuts across domains. As researchers, we are intrigued why few attain significant eminence in their fields, whereas many operate in obscurity. An empirical examination of this question has been made possible by the recent availability of large scale publication data. In this paper, we use information from the AMiner Paper Citation and Author Collaboration Networks to discern factors that relate to the impact of influential researchers across five domains in the computing discipline. We propose and apply a novel algorithm to identify influential vertices in co-authorship networks built from total corpora of 1,00,000+papers …

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Pairwise Relation Classification With Mirror Instances And A Combined Convolutional Neural Network, Jianfei Yu, Jing Jiang Dec 2016

Pairwise Relation Classification With Mirror Instances And A Combined Convolutional Neural Network, Jianfei Yu, Jing Jiang

Research Collection School Of Computing and Information Systems

Relation classification is the task of classifying the semantic relations between entity pairs in text. Observing that existing work has not fully explored using different representations for relation instances, especially in order to better handle the asymmetry of relation types, in this paper, we propose a neural network based method for relation classification that combines the raw sequence and the shortest dependency path representations of relation instances and uses mirror instances to perform pairwise relation classification. We evaluate our proposed models on two widely used datasets: SemEval-2010 Task 8 and ACE-2005. The empirical results show that our combined model together …

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Hashtag Recommendation With Topical Attention-Based Lstm, Yang Li, Ting Liu, Jing Jiang, Liang Zhang Dec 2016

Hashtag Recommendation With Topical Attention-Based Lstm, Yang Li, Ting Liu, Jing Jiang, Liang Zhang

Research Collection School Of Computing and Information Systems

Microblogging services allow users to create hashtags to categorize their posts. In recent years,the task of recommending hashtags for microblogs has been given increasing attention. However,most of existing methods depend on hand-crafted features. Motivated by the successful use oflong short-term memory (LSTM) for many natural language processing tasks, in this paper, weadopt LSTM to learn the representation of a microblog post. Observing that hashtags indicatethe primary topics of microblog posts, we propose a novel attention-based LSTM model whichincorporates topic modeling into the LSTM architecture through an attention mechanism. Weevaluate our model using a large real-world dataset. Experimental results show that …

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Domain Identification For Intention Posts On Online Social Media, Thai Le Luong, Quoc Tuan Truong, Hai-Trieu Dang, Xuan Hieu Phan Dec 2016

Domain Identification For Intention Posts On Online Social Media, Thai Le Luong, Quoc Tuan Truong, Hai-Trieu Dang, Xuan Hieu Phan

Research Collection School Of Computing and Information Systems

Today, more and more Internet users are willing to share their feeling, activities, and even their intention about what they plan to do on online social media. We can easily see posts like "I plan to buy an apartment this year", or "We are looking for a tour for 3 people to Nha Trang" on online forums or social networks. Recognizing those user intents on online social media is really useful for targeted advertising. However fully understanding user intents is a complicated and challenging process which includes three major stages: user intent filtering, intent domain identification, and intent parsing and …

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Lexicon Knowledge Extraction With Sentiment Polarity Computation, Zhaoxia Wang, Vincent Joo Chuan Tong, Pingcheng Ruan, Fang Li Dec 2016

Lexicon Knowledge Extraction With Sentiment Polarity Computation, Zhaoxia Wang, Vincent Joo Chuan Tong, Pingcheng Ruan, Fang Li

Research Collection School Of Computing and Information Systems

Sentiment analysis is one of the most popular natural language processing techniques. It aims to identify the sentiment polarity (positive, negative, neutral or mixed) within a given text. The proper lexicon knowledge is very important for the lexicon-based sentiment analysis methods since they hinge on using the polarity of the lexical item to determine a text's sentiment polarity. However, it is quite common that some lexical items appear positive in the text of one domain but appear negative in another. In this paper, we propose an innovative knowledge building algorithm to extract sentiment lexicon knowledge through computing their polarity value …

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An Agent-Based Approach To Human Migration Movement, Larry Lin, Kathleen M. Carley, Shih-Fen Cheng Dec 2016

An Agent-Based Approach To Human Migration Movement, Larry Lin, Kathleen M. Carley, Shih-Fen Cheng

Research Collection School Of Computing and Information Systems

How are the populations of the world likely to shift? Which countries will be impacted by sea-level rise? This paper uses a country-level agent-based dynamic network model to examine shifts in population given network relations among countries, which influences overall population change. Some of the networks considered include: alliance networks, shared language networks, economic influence networks, and proximity networks. Validation of model is done for migration probabilities between countries, as well as for country populations and distributions. The proposed framework provides a way to explore the interaction between climate change and policy factors at a global scale.

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Aspect-Based Helpfulness Prediction For Online Product Reviews, Yinfei Yang, Cen Chen, Forrest Sheng Bao Nov 2016

Aspect-Based Helpfulness Prediction For Online Product Reviews, Yinfei Yang, Cen Chen, Forrest Sheng Bao

Research Collection School Of Computing and Information Systems

Product reviews greatly influence purchase decisions in online shopping. A common burden of online shopping is that consumers have to search for the right answers through massive reviews, especially on popular products. Hence, estimating and predicting the helpfulness of reviews become important tasks to directly improve shopping experience. In this paper, we propose a new approach to helpfulness prediction by leveraging aspect analysis of reviews. Our hypothesis is that a helpful review will cover many aspects of a product at different emphasis levels. The first step to tackle this problem is to extract proper aspects. Because related products share common …

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Learning Sentence Embeddings With Auxiliary Tasks For Cross-Domain Sentiment Classification, Jianfei Yu, Jing Jiang Nov 2016

Learning Sentence Embeddings With Auxiliary Tasks For Cross-Domain Sentiment Classification, Jianfei Yu, Jing Jiang

Research Collection School Of Computing and Information Systems

In this paper, we study cross-domain sentiment classification with neural network architectures. We borrow the idea from Structural Correspondence Learning and use two auxiliary tasks to help induce a sentence embedding that supposedly works well across domains for sentiment classification. We also propose to jointly learn this sentence embedding together with the sentiment classifier itself. Experiment results demonstrate that our proposed joint model outperforms several state-of-the-art methods on five benchmark datasets.

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Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo Nov 2016

Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo

Research Collection School Of Computing and Information Systems

Social media provides a convenient way for customers to express their feedback to companies. Identifying different types of customers based on their feedback behavior can help companies to maintain their customers. In this paper, we use a machine learning approach to predict a customer’s feedback behavior based on her first feedback tweet. First, we identify a few categories of customers based on their feedback frequency and the sentiment of the feedback. We identify three main categories: spiteful, one-off, and kind. Next, we build a model to predict the category of a customer given her first feedback. We use profile and …

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Landmark Reranking For Smart Travel Guide Systems By Combining And Analyzing Diverse Media, Junge Shen, Jialie Shen, Tao Mei, Xinbo Gao Nov 2016

Landmark Reranking For Smart Travel Guide Systems By Combining And Analyzing Diverse Media, Junge Shen, Jialie Shen, Tao Mei, Xinbo Gao

Research Collection School Of Computing and Information Systems

Advanced networking technologies and massive online social media have stimulated a booming growth of travel heterogeneous information in recent years. By employing such information, smart travel guide systems, such as landmark ranking systems, have been proposed to offer diverse online travel services. It is essential for a landmark ranking system to structure, analyze, and search the travel heterogeneous information to produce human-expected results. Therefore, currently the most fundamental yet challenging problems can be concluded: 1) how to fuse heterogeneous tourism information and 2) how to model landmark ranking. In this paper, a novel landmark search system is introduced based on …

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On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim Nov 2016

On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim

Research Collection School Of Computing and Information Systems

The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on profiling bots had been focused largely on malicious bots, with the assumption that these bots should be removed. In this work, however, we find many bots that are benign, and propose a new, broader categorization of bots based on their behaviors. This includes broadcast, consumption, and spam bots. To facilitate comprehensive analyses of bots and how they compare to human accounts, we develop a systematic profiling …

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Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim Oct 2016

Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

In social media, the magnitude of information propagation hinges on the virality and susceptibility of users spreading and receiving the information respectively, as well as the virality of information items. These users' and items' behavioral factors evolve dynamically at the same time interacting with one another. Previous works however measure the factors statically and independently in a restricted case: each user has only a single adoption on each item, and/or users' exposure to items are observable. In this work, we investigate the inter-relationship among the factors and users' multiple adoptions on items to propose both new static and temporal models …

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When A Friend Online Is More Than A Friend In Life: Intimate Relationship Prediction In Microblogs, Yunshi Lan, Mengqi Zhang, Feida Zhu, Jing Jiang, Ee-Peng Lim Sep 2016

When A Friend Online Is More Than A Friend In Life: Intimate Relationship Prediction In Microblogs, Yunshi Lan, Mengqi Zhang, Feida Zhu, Jing Jiang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Microblogging services such as Twitter and Sina Weibo have been an important, if not indespensible, platform for people around the world to connect to one another. The rich content and user interactions on these platforms reveal insightful information about each user that are valuable for various real-life applications. In particular, user offline relationships, especially those intimate ones such as family members and couples, offer distinctive value for many business and social settings. In this study, we focus on using Sina Weibo to discover intimate offline relationships among users. The problem is uniquely interesting and challenging due to the difficulty in …

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Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim Sep 2016

Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

When a microblogging user adopts some content propagated to her, we can attribute that to three behavioral factors, namely, topic virality, user virality, and user susceptibility. Topic virality measures the degree to which a topic attracts propagations by users. User virality and susceptibility refer to the ability of a user to propagate content to other users, and the propensity of a user adopting content propagated to her, respectively. In this paper, we study the problem of mining these behavioral factors specific to topics from microblogging content propagation data. We first construct a three dimensional tensor for representing the propagation instances. …

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Extracting Food Substitutes From Food Diary Via Distributional Similarity, Palakorn Achananuparp, Ingmar Weber Sep 2016

Extracting Food Substitutes From Food Diary Via Distributional Similarity, Palakorn Achananuparp, Ingmar Weber

Research Collection School Of Computing and Information Systems

In this paper, we explore the problem of identifying substitute relationship between food pairs from real-world food consumption data as the first step towards the healthier food recommendation. Our method is inspired by the distributional hypothesis in linguistics. Specifically, we assume that foods that are consumed in similar contexts are more likely to be similar dietarily. For example, a turkey sandwich can be considered a suitable substitute for a chicken sandwich if both tend to be consumed with french fries and salad. To evaluate our method, we constructed a real-world food consumption dataset from MyFitnessPal's public food diary entries and …

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Topic Extraction From Microblog Posts Using Conversation Structures, Jing Li, Ming Liao, Wei Gao, Yulan He, Kam-Fai Wong Aug 2016

Topic Extraction From Microblog Posts Using Conversation Structures, Jing Li, Ming Liao, Wei Gao, Yulan He, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

Conventional topic models are ineffective for topic extraction from microblog messages since the lack of structure and context among the posts renders poor message-level word co-occurrence patterns. In this work, we organize microblog posts as conversation trees based on reposting and replying relations, which enrich context information to alleviate data sparseness. Our model generates words according to topic dependencies derived from the conversation structures. In specific, we differentiate messages as leader messages, which initiate key aspects of previously focused topics or shift the focus to different topics, and follower messages that do not introduce any new information but simply echo …

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