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Multi-Domain Dialogue State Tracking With Recursive Inference, Lizi Liao, Tongyao Zhu, Le Hong Long, Tat-Seng Chua Apr 2021

Multi-Domain Dialogue State Tracking With Recursive Inference, Lizi Liao, Tongyao Zhu, Le Hong Long, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Multi-domain dialogue state tracking (DST) is a critical component for monitoring user goals during the course of an interaction. Existing approaches have relied on dialogue history indiscriminately or updated on the most recent turns incrementally. However, in spite of modeling it based on fixed ontology or open vocabulary, the former setting violates the interactive and progressing nature of dialogue, while the later easily gets affected by the error accumulation conundrum. Here, we propose a Recursive Inference mechanism (ReInf) to resolve DST in multi-domain scenarios that call for more robust and accurate tracking capability. Specifically, our agent reversely reviews the dialogue …


Tour: Dynamic Topic And Sentiment Analysis Of User Reviews For Assisting App Release, Tianyi Yang, Cuiyun Gao, Jingya Zang, David Lo, Michael R. Lyu Apr 2021

Tour: Dynamic Topic And Sentiment Analysis Of User Reviews For Assisting App Release, Tianyi Yang, Cuiyun Gao, Jingya Zang, David Lo, Michael R. Lyu

Research Collection School Of Computing and Information Systems

App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app release versions. Although several studies have focused on summarizing user opinions by analyzing user sentiment towards app features, no practical tool is released. The large quantity of reviews and noise words also necessitates an automated tool for monitoring user reviews. In this paper, we introduce TOUR for dynamic TOpic and sentiment analysis of User Reviews. TOUR is able to (i) detect and summarize emerging app issues …


Escape From An Echo Chamber, Kuan-Chieh Lo, Shih-Chieh Dai, Aiping Xiong, Jing Jiang, Lun-Wei Ku Apr 2021

Escape From An Echo Chamber, Kuan-Chieh Lo, Shih-Chieh Dai, Aiping Xiong, Jing Jiang, Lun-Wei Ku

Research Collection School Of Computing and Information Systems

An echo chamber effect refers to the phenomena that online users revealed selective exposure and ideological segregation on political issues. Prior studies indicate the connection between the spread of misinformation and online echo chambers. In this paper, to help users escape from an echo chamber, we propose a novel news-analysis platform that provides a panoramic view of stances towards a particular event from different news media sources. Moreover, to help users better recognize the stances of news sources which published these news articles, we adopt a news stance classification model to categorize their stances into “agree”, “disagree”, “discuss”, or “unrelated” …


Populist Supporters On Reddit: A Comparison Of Content And Behavioral Patterns Within Publics Of Supporters Of Donald Trump And Hillary Clinton, Andreas Jungherr, Oliver Posegga, Jisun An Mar 2021

Populist Supporters On Reddit: A Comparison Of Content And Behavioral Patterns Within Publics Of Supporters Of Donald Trump And Hillary Clinton, Andreas Jungherr, Oliver Posegga, Jisun An

Research Collection School Of Computing and Information Systems

The international rise of populism has been attributed, in part, to digital media. These media allow the backers of populists to share and distribute information independent of traditional media organizations or elites and offer communication spaces in which they can support each other and strengthen communal ties irrespective of their societal standing. Can we identify these functions in distinct usage patterns of digital media by supporters of populists? This could find expression through posting content that comports with the central tenets of populist ideology, higher activity levels, use of distinct vocabularies, and heightened levels of community building. We investigate differences …


Evidence Aware Neural Pornographic Text Identification For Child Protection, Kaisong Song, Yangyang Kang, Wei Gao, Zhe Gao, Changlong Sun, Xiaozhong Liu Feb 2021

Evidence Aware Neural Pornographic Text Identification For Child Protection, Kaisong Song, Yangyang Kang, Wei Gao, Zhe Gao, Changlong Sun, Xiaozhong Liu

Research Collection School Of Computing and Information Systems

Identifying pornographic text online is practically useful to protect children from access to such adult content. However, some authors may intentionally avoid using sensitive words in their pornographic texts to take advantage of the lack of human audits. Without prior knowledge guidance, real semantics of such pornographic text is difficult to understand by existing methods due to its high context-sensitivity and heavy usage of figurative language, which brings huge challenges to the porn detection systems used in social media platforms. In this paper, we approach to the problem as a document-level porn identification task by locating and integrating sentence-level evidence …


Decision-Guided Weighted Automata Extraction From Recurrent Neural Networks, Xiyue Zhang, Xiaoning Du, Xiaofei Xie, Lei Ma, Yang Liu, Meng Sun Feb 2021

Decision-Guided Weighted Automata Extraction From Recurrent Neural Networks, Xiyue Zhang, Xiaoning Du, Xiaofei Xie, Lei Ma, Yang Liu, Meng Sun

Research Collection School Of Computing and Information Systems

Recurrent Neural Networks (RNNs) have demonstrated their effectiveness in learning and processing sequential data (e.g., speech and natural language). However, due to the black-box nature of neural networks, understanding the decision logic of RNNs is quite challenging. Some recent progress has been made to approximate the behavior of an RNN by weighted automata. They provide better interpretability, but still suffer from poor scalability. In this paper, we propose a novel approach to extracting weighted automata with the guidance of a target RNN’s decision and context information. In particular, we identify the patterns of RNN’s step-wise predictive decisions to instruct the …


Treecaps: Tree-Based Capsule Networks For Source Code Processing, Duy Quoc Nghi Bui, Yijun Yu, Lingxiao Jiang Feb 2021

Treecaps: Tree-Based Capsule Networks For Source Code Processing, Duy Quoc Nghi Bui, Yijun Yu, Lingxiao Jiang

Research Collection School Of Computing and Information Systems

Recently program learning techniques have been proposed to process source code based on syntactical structures (e.g., Abstract Syntax Trees) and/or semantic information (e.g., Dependency Graphs). While graphs may be better at capturing various viewpoints of code semantics than trees, constructing graph inputs from code need static code semantic analysis that may not be accurate and introduces noise during learning. On the other hand, syntax trees are precisely defined according to the language grammar and easier to construct and process than graphs. We propose a new tree-based learning technique, named TreeCaps, by fusing capsule networks with tree-based convolutional neural networks, to …


Chronic Customers Or Increased Awareness? The Dynamics Of Social Media Customer Service, Shujing Sun, Yang Gao, Huaxia Rui Jan 2021

Chronic Customers Or Increased Awareness? The Dynamics Of Social Media Customer Service, Shujing Sun, Yang Gao, Huaxia Rui

Research Collection School Of Computing and Information Systems

Despite that social media has become a promising alternative to traditional call centers, managers hesitate to fully harness its power because they worry that active service intervention may encourage excessive use of the channel by disgruntled customers. This paper sheds light on such a concern by examining the dynamics between brand-level customer complaints and service interventions on social media. Using details of customer-brand interactions of 40 airlines on Twitter, we find that more service interventions indeed cause more customer complaints, accounting for the online customer population and service quality. However, the increased complaints are primarily driven by the awareness enhancement …


Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman Jan 2021

Rapid Transition Of A Technical Course From Face-To-Face To Online, Swapna Gottipatti, Venky Shankaraman

Research Collection School Of Computing and Information Systems

Just like most universities around the world, the senior management at Singapore Management University decided to move all courses to a virtual, online, synchronous mode, giving instructors a very short notice period—one week—to make this transition. In this paper, we describe the challenges, practical solutions adopted, and the lessons learnt in rapidly transitioning a face-to-face Master’s degree course in Text Analytics and Applications into a virtual, online, course format that could deliver a quality learning experience.


The Value Of Humanization In Customer Service, Yang Gao, Huaxia Rui, Shujing Sun Jan 2021

The Value Of Humanization In Customer Service, Yang Gao, Huaxia Rui, Shujing Sun

Research Collection School Of Computing and Information Systems

As algorithm-based agents become increasingly capable of handling customer service queries, customers are often uncertain whether they are served by humans or algorithms, and managers are left to question the value of human agents once the technology matures. The current paper studies this question by quantifying the impact of customers' enhanced perception of being served by human agents on customer service interactions. Our identification strategy hinges on the abrupt implementation by Southwest Airlines of a signature policy, which requires the inclusion of an agent's first name in responses on Twitter, thereby making the agent more humanized in the eyes of …


Jointly Optimizing Sensing Pipelines For Multimodal Mixed Reality Interaction, Ramesh Darshana Rathnayake Kanatta Gamage, Ashen De Silva, Dasun Puwakdandawa, Lakmal Meegahapola, Archan Misra, Indika Perera Dec 2020

Jointly Optimizing Sensing Pipelines For Multimodal Mixed Reality Interaction, Ramesh Darshana Rathnayake Kanatta Gamage, Ashen De Silva, Dasun Puwakdandawa, Lakmal Meegahapola, Archan Misra, Indika Perera

Research Collection School Of Computing and Information Systems

Natural human interactions for Mixed Reality Applications are overwhelmingly multimodal: humans communicate intent and instructions via a combination of visual, aural and gestural cues. However, supporting low-latency and accurate comprehension of such multimodal instructions (MMI), on resource-constrained wearable devices, remains an open challenge, especially as the state-of-the-art comprehension techniques for each individual modality increasingly utilize complex Deep Neural Network models. We demonstrate the possibility of overcoming the core limitation of latency–vs.–accuracy tradeoff by exploiting cross-modal dependencies–i.e., by compensating for the inferior performance of one model with an increased accuracy of more complex model of a different modality. We present a …


Deep Multi-Task Learning For Depression Detection And Prediction In Longitudinal Data, Guansong Pang, Ngoc Thien Anh Pham, Emma Baker, Rebecca Bentley, Anton Van Den Hengel Dec 2020

Deep Multi-Task Learning For Depression Detection And Prediction In Longitudinal Data, Guansong Pang, Ngoc Thien Anh Pham, Emma Baker, Rebecca Bentley, Anton Van Den Hengel

Research Collection School Of Computing and Information Systems

Depression is among the most prevalent mental disorders, affecting millions of people of all ages globally. Machine learning techniques have shown effective in enabling automated detection and prediction of depression for early intervention and treatment. However, they are challenged by the relative scarcity of instances of depression in the data. In this work we introduce a novel deep multi-task recurrent neural network to tackle this challenge, in which depression classification is jointly optimized with two auxiliary tasks, namely one-class metric learning and anomaly ranking. The auxiliary tasks introduce an inductive bias that improves the classification model's generalizability on small depression …


Generating Concept Based Api Element Comparison Using A Knowledge Graph, Yang Liu, Mingwei Liu, Xin Peng, Christoph Treude, Zhenchang Xing, Xiaoxin Zhang Dec 2020

Generating Concept Based Api Element Comparison Using A Knowledge Graph, Yang Liu, Mingwei Liu, Xin Peng, Christoph Treude, Zhenchang Xing, Xiaoxin Zhang

Research Collection School Of Computing and Information Systems

Recommender systems are a valuable tool for software engineers. For example, they can provide developers with a ranked list of files likely to contain a bug, or multiple auto-complete suggestions for a given method stub. However, the way these recommender systems interact with developers is often rudimentary—a long list of recommendations only ranked by the model’s confidence. In this vision paper, we lay out our research agenda for re-imagining how recommender systems for software engineering communicate their insights to developers. When issuing recommendations, our aim is to recommend diverse rather than redundant solutions and present them in ways that highlight …


Improving Gan Training With Probability Ratio Clipping And Sample Reweighting, Yue Wu, Pan Zhou, Andrew Wilson Gordon, Eric Xing, Zhiting Hu Dec 2020

Improving Gan Training With Probability Ratio Clipping And Sample Reweighting, Yue Wu, Pan Zhou, Andrew Wilson Gordon, Eric Xing, Zhiting Hu

Research Collection School Of Computing and Information Systems

Despite success on a wide range of problems related to vision, generative adversarial networks (GANs) often suffer from inferior performance due to unstable training, especially for text generation. To solve this issue, we propose a new variational GAN training framework which enjoys superior training stability. Our approach is inspired by a connection of GANs and reinforcement learning under a variational perspective. The connection leads to (1) probability ratio clipping that regularizes generator training to prevent excessively large updates, and (2) a sample re-weighting mechanism that improves discriminator training by downplaying bad-quality fake samples. Moreover, our variational GAN framework can provably …


Debunking Rumors On Twitter With Tree Transformer, Jing Ma, Wei Gao Dec 2020

Debunking Rumors On Twitter With Tree Transformer, Jing Ma, Wei Gao

Research Collection School Of Computing and Information Systems

Rumors are manufactured with no respect for accuracy, but can circulate quickly and widely by "word-of-post" through social media conversations. Conversation tree encodes important information indicative of the credibility of rumor. Existing conversation-based techniques for rumor detection either just strictly follow tree edges or treat all the posts fully-connected during feature learning. In this paper, we propose a novel detection model based on tree transformer to better utilize user interactions in the dialogue where post-level self-attention plays the key role for aggregating the intra-/inter-subtree stances. Experimental results on the TWITTER and PHEME datasets show that the proposed approach consistently improves …


Semantic And Network Evolution In Crowdsourced Idea Refinement, Zhi Wei Vincent Mack, Qian Tang Dec 2020

Semantic And Network Evolution In Crowdsourced Idea Refinement, Zhi Wei Vincent Mack, Qian Tang

Research Collection School Of Computing and Information Systems

Successful ideation is a cornerstone of development. Advancements in information technology have allowed firms to harness collective intelligence through crowdsourcing ideation. New ideas often undergo iterative development and evaluation during a refinement phase, and only high-quality ideas get accepted for implementation. Therefore, our paper studies how idea refinement influences idea quality from both the content semantics and network structure perspectives, in the context of the online ideation community of TVTropes. For the content revisions of the idea, we examine the influence of semantic stability and convergence. For the network evolution of the idea, we investigate the impacts of refined network …


A Hybrid Approach For Detecting Prerequisite Relations In Multi-Modal Food Recipes, Liangming Pan, Jingjing Chen, Shaoteng Liu, Chong-Wah Ngo, Min-Yen Kan, Tat-Seng Chua Dec 2020

A Hybrid Approach For Detecting Prerequisite Relations In Multi-Modal Food Recipes, Liangming Pan, Jingjing Chen, Shaoteng Liu, Chong-Wah Ngo, Min-Yen Kan, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Modeling the structure of culinary recipes is the core of recipe representation learning. Current approaches mostly focus on extracting the workflow graph from recipes based on text descriptions. Process images, which constitute an important part of cooking recipes, has rarely been investigated in recipe structure modeling. We study this recipe structure problem from a multi-modal learning perspective, by proposing a prerequisite tree to represent recipes with cooking images at a step-level granularity. We propose a simple-yet-effective two-stage framework to automatically construct the prerequisite tree for a recipe by (1) utilizing a trained classifier to detect pairwise prerequisite relations that fuses …


Interventional Few-Shot Learning, Zhongqi Yue, Zhang Hanwang, Qianru Sun, Xian-Sheng Hua Dec 2020

Interventional Few-Shot Learning, Zhongqi Yue, Zhang Hanwang, Qianru Sun, Xian-Sheng Hua

Research Collection School Of Computing and Information Systems

We uncover an ever-overlooked deficiency in the prevailing Few-Shot Learning (FSL) methods: the pre-trained knowledge is indeed a confounder that limits the performance. This finding is rooted from our causal assumption: a Structural Causal Model (SCM) for the causalities among the pre-trained knowledge, sample features, and labels. Thanks to it, we propose a novel FSL paradigm: Interventional Few-Shot Learning (IFSL). Specifically, we develop three effective IFSL algorithmic implementations based on the backdoor adjustment, which is essentially a causal intervention towards the SCM of many-shot learning: the upper-bound of FSL in a causal view. It is worth noting that the contribution …


A Bert-Based Dual Embedding Model For Chinese Idiom Prediction, Minghuan Tan, Jing Jiang Dec 2020

A Bert-Based Dual Embedding Model For Chinese Idiom Prediction, Minghuan Tan, Jing Jiang

Research Collection School Of Computing and Information Systems

Chinese idioms are special fixed phrases usually derived from ancient stories, whose meanings are oftentimes highly idiomatic and non-compositional. The Chinese idiom prediction task is to select the correct idiom from a set of candidate idioms given a context with a blank. We propose a BERT-based dual embedding model to encode the contextual words as well as to learn dual embeddings of the idioms. Specifically, we first match the embedding of each candidate idiom with the hidden representation corresponding to the blank in the context. We then match the embedding of each candidate idiom with the hidden representations of all …


Jointly Optimizing Sensing Pipelines For Multimodal Mixed Reality Interaction, Darshana Rathnayake, Ashen De Silva, Dasun Puwakdandawa, Lakmal Meegahapola, Archan Misra, Indika Perera Dec 2020

Jointly Optimizing Sensing Pipelines For Multimodal Mixed Reality Interaction, Darshana Rathnayake, Ashen De Silva, Dasun Puwakdandawa, Lakmal Meegahapola, Archan Misra, Indika Perera

Research Collection School Of Computing and Information Systems

Natural human interactions for Mixed Reality Applications are overwhelmingly multimodal: humans communicate intent and instructions via a combination of visual, aural and gestural cues. However, supporting low-latency and accurate comprehension of such multimodal instructions (MMI), on resource-constrained wearable devices, remains an open challenge, especially as the state-of-the-art comprehension techniques for each individual modality increasingly utilize complex Deep Neural Network models. We demonstrate the possibility of overcoming the core limitation of latency--vs.--accuracy tradeoff by exploiting cross-modal dependencies -- i.e., by compensating for the inferior performance of one model with an increased accuracy of more complex model of a different modality. We …


Adelaidecyc At Semeval-2020 Task 12: Ensemble Of Classifiers For Offensive Language Detection In Social Media, Mahen Herath, Thushari Atapattu, Hoang Anh Dung, Christoph Treude, Katrina Falkner Dec 2020

Adelaidecyc At Semeval-2020 Task 12: Ensemble Of Classifiers For Offensive Language Detection In Social Media, Mahen Herath, Thushari Atapattu, Hoang Anh Dung, Christoph Treude, Katrina Falkner

Research Collection School Of Computing and Information Systems

This paper describes the systems our team (AdelaideCyC) has developed for SemEval Task 12 (OffensEval 2020) to detect offensive language in social media. The challenge focuses on three subtasks – offensive language identification (subtask A), offense type identification (subtask B), and offense target identification (subtask C). Our team has participated in all the three subtasks. We have developed machine learning and deep learning-based ensembles of models. We have achieved F1-scores of 0.906, 0.552, and 0.623 in subtask A, B, and C respectively. While our performance scores are promising for subtask A, the results demonstrate that subtask B and C still …


Cross-Thought For Sentence Encoder Pre-Training, Shuohang Wang, Yuwei Fang, Siqi Sun, Zhe Gan, Yu Cheng, Jingjing Liu, Jing Jiang Nov 2020

Cross-Thought For Sentence Encoder Pre-Training, Shuohang Wang, Yuwei Fang, Siqi Sun, Zhe Gan, Yu Cheng, Jingjing Liu, Jing Jiang

Research Collection School Of Computing and Information Systems

In this paper, we propose Cross-Thought, a novel approach to pre-training sequence encoder, which is instrumental in building reusable sequence embeddings for large-scale NLP tasks such as question answering. Instead of using the original signals of full sentences, we train a Transformer-based sequence encoder over a large set of short sequences, which allows the model to automatically select the most useful information for predicting masked words. Experiments on question answering and textual entailment tasks demonstrate that our pre-trained encoder can outperform state-of-the-art encoders trained with continuous sentence signals as well as traditional masked language modeling baselines. Our proposed approach also …


Coupled Hierarchical Transformer For Stance-Aware Rumor Verification In Social Media Conversations, Jianfei Yu, Jing Jiang, Ling Min Serena Khoo, Hai Leong Chieu, Rui Xia Nov 2020

Coupled Hierarchical Transformer For Stance-Aware Rumor Verification In Social Media Conversations, Jianfei Yu, Jing Jiang, Ling Min Serena Khoo, Hai Leong Chieu, Rui Xia

Research Collection School Of Computing and Information Systems

The prevalent use of social media enables rapid spread of rumors on a massive scale, which leads to the emerging need of automatic rumor verification (RV). A number of previous studies focus on leveraging stance classification to enhance RV with multi-task learning (MTL) methods. However, most of these methods failed to employ pre-trained contextualized embeddings such as BERT, and did not exploit inter-task dependencies by using predicted stance labels to improve the RV task. Therefore, in this paper, to extend BERT to obtain thread representations, we first propose a Hierarchical Transformer1 , which divides each long thread into shorter subthreads, …


Exploring And Evaluating Attributes, Values, And Structures For Entity Alignment, Zhiyuan Liu, Yixin Cao, Liangming Pan, Juanzi Li, Zhiyuan Liu, Tat-Seng Chua Nov 2020

Exploring And Evaluating Attributes, Values, And Structures For Entity Alignment, Zhiyuan Liu, Yixin Cao, Liangming Pan, Juanzi Li, Zhiyuan Liu, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Entity alignment (EA) aims at building a unified Knowledge Graph (KG) of rich content by linking the equivalent entities from various KGs. GNN-based EA methods present promising performance by modeling the KG structure defined by relation triples. However, attribute triples can also provide crucial alignment signal but have not been well explored yet. In this paper, we propose to utilize an attributed value encoder and partition the KG into subgraphs to model the various types of attribute triples efficiently. Besides, the performances of current EA methods are overestimated because of the name-bias of existing EA datasets. To make an objective …


Tangi: Tangible Proxies For Embodied Object Exploration And Manipulation In Virtual Reality, Martin Feick, Scott Bateman, Anthony Tang, Anthony Tang Nov 2020

Tangi: Tangible Proxies For Embodied Object Exploration And Manipulation In Virtual Reality, Martin Feick, Scott Bateman, Anthony Tang, Anthony Tang

Research Collection School Of Computing and Information Systems

Exploring and manipulating complex virtual objects is challenging due to limitations of conventional controllers and free-hand interaction techniques. We present the TanGi toolkit which enables novices to rapidly build physical proxy objects using Composable Shape Primitives. TanGi also provides Manipulators allowing users to build objects including movable parts, making them suitable for rich object exploration and manipulation in VR. With a set of different use cases and applications we show the capabilities of the TanGi toolkit and evaluate its use. In a study with 16 participants, we demonstrate that novices can quickly build physical proxy objects using the Composable Shape …


Api Method Recommendation Via Explicit Matching Of Functionality Verb Phrases, Wenkai Xie, Xin Peng, Mingwei Liu, Christoph Treude, Zhenchang Xing, Xiaoxin Zhang, Wenyun Zhao Nov 2020

Api Method Recommendation Via Explicit Matching Of Functionality Verb Phrases, Wenkai Xie, Xin Peng, Mingwei Liu, Christoph Treude, Zhenchang Xing, Xiaoxin Zhang, Wenyun Zhao

Research Collection School Of Computing and Information Systems

Due to the lexical gap between functionality descriptions and user queries, documentation-based API retrieval often produces poor results. Verb phrases and their phrase patterns are essential in both describing API functionalities and interpreting user queries. Thus we hypothesize that API retrieval can be facilitated by explicitly recognizing and matching between the fine-grained structures of functionality descriptions and user queries. To verify this hypothesis, we conducted a large-scale empirical study on the functionality descriptions of 14,733 JDK and Android API methods. We identified 356 different functionality verbs from the descriptions, which were grouped into 87 functionality categories, and we extracted 523 …


Uniconv: A Unified Conversational Neural Architecture For Multi-Domain Task-Oriented Dialogues, Hung Le, Doyen Sahoo, Chenghao Liu, Nancy F. Chen, Steven C. H. Hoi Nov 2020

Uniconv: A Unified Conversational Neural Architecture For Multi-Domain Task-Oriented Dialogues, Hung Le, Doyen Sahoo, Chenghao Liu, Nancy F. Chen, Steven C. H. Hoi

Research Collection School Of Computing and Information Systems

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain complete states from all relevant domains, some of which might have shared slots among domains as well as unique slots specifically for one domain only. Second, the dialogue agent must also process various types of information across domains, including dialogue context, dialogue states, and database, to generate natural responses to users. Unlike the existing approaches that are often designed to train each module separately, we propose “UniConv" …


Answerfact: Fact Checking In Product Question Answering, Wenxuan Zhang, Yang Deng, Jing Ma, Wai Lam Nov 2020

Answerfact: Fact Checking In Product Question Answering, Wenxuan Zhang, Yang Deng, Jing Ma, Wai Lam

Research Collection School Of Computing and Information Systems

Product-related question answering platforms nowadays are widely employed in many E-commerce sites, providing a convenient way for potential customers to address their concerns during online shopping. However, the misinformation in the answers on those platforms poses unprecedented challenges for users to obtain reliable and truthful product information, which may even cause a commercial loss in E-commerce business. To tackle this issue, we investigate to predict the veracity of answers in this paper and introduce AnswerFact, a large scale fact checking dataset from product question answering forums. Each answer is accompanied by its veracity label and associated evidence sentences, providing a …


Multi-Hop Inference For Question-Driven Summarization, Yang Deng, Wenxuan Zhang, Wai Lam Nov 2020

Multi-Hop Inference For Question-Driven Summarization, Yang Deng, Wenxuan Zhang, Wai Lam

Research Collection School Of Computing and Information Systems

Question-driven summarization has been recently studied as an effective approach to summarizing the source document to produce concise but informative answers for non-factoid questions. In this work, we propose a novel question-driven abstractive summarization method, Multi-hop Selective Generator (MSG), to incorporate multi-hop reasoning into question-driven summarization and, meanwhile, provide justifications for the generated summaries. Specifically, we jointly model the relevance to the question and the interrelation among different sentences via a human-like multi-hop inference module, which captures important sentences for justifying the summarized answer. A gated selective pointer generator network with a multi-view coverage mechanism is designed to integrate diverse …


Bist: Bi-Directional Spatio-Temporal Reasoning For Video-Grounded Dialogues, Hung Le, Doyen Sahoo, Nancy F. Chen, Steven C. H. Hoi Nov 2020

Bist: Bi-Directional Spatio-Temporal Reasoning For Video-Grounded Dialogues, Hung Le, Doyen Sahoo, Nancy F. Chen, Steven C. H. Hoi

Research Collection School Of Computing and Information Systems

Video-grounded dialogues are very challenging due to (i) the complexity of videos which contain both spatial and temporal variations, and (ii) the complexity of user utterances which query different segments and/or different objects in videos over multiple dialogue turns. However, existing approaches to video-grounded dialogues often focus on superficial temporal-level visual cues, but neglect more fine-grained spatial signals from videos. To address this drawback, we propose Bi-directional Spatio-Temporal Learning (BiST), a vision-language neural framework for high-resolution queries in videos based on textual cues. Specifically, our approach not only exploits both spatial and temporal-level information, but also learns dynamic information diffusion …