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Articles 61 - 90 of 97
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Trends Of Publications In Peshawar Islamicus Research Journal: A Bibliometric Study From 2010- 2020, Mohammad Hussain, Ms. Saddiqa
Trends Of Publications In Peshawar Islamicus Research Journal: A Bibliometric Study From 2010- 2020, Mohammad Hussain, Ms. Saddiqa
Library Philosophy and Practice (e-journal)
This paper presents a bibliometric analysis of “Peshawar Islamicus” a research journal published by the Department of Islamiyat, University of Peshawar, Pakistan. The analysis covers authorship pattern, gender-wise distribution, number of articles, paper length, most prolific authors, number of references and department wise distribution etc. The data was collected from different issues of the journal which was analyzed by using MS Access and MS Excel 2016. The study found that 290 articles were published from 2010 to 2020 and highest numbers of articles (34) were published in 2019. The trend of male and two author was dominant, the volume of …
Alternative Education In The Global Era: Study Of Alternative Models Of Islamic Education In Tazkia International Islamic Boarding School Malang, Wildana Wargadinata, Wahidmurni Wahidmurni, Abdussakir Abdussakir, Esa Nur Wahyuni, Iffat Maimunah
Alternative Education In The Global Era: Study Of Alternative Models Of Islamic Education In Tazkia International Islamic Boarding School Malang, Wildana Wargadinata, Wahidmurni Wahidmurni, Abdussakir Abdussakir, Esa Nur Wahyuni, Iffat Maimunah
Library Philosophy and Practice (e-journal)
This paper aims to describe the model of Islamic education in Tazkia International Islamic Boarding School (IIBS) Malang which is applied in the global era and the factors that influenced the success of this institution. The authors used a descriptive qualitative research method. The results showed that the Islamic education model of Tazkia IIBS Malang had organized a well-structured education program. This can be seen in the vision and mission manifested in several excellent programs, such as; al-Qur'an teaching with an al-Muyassar method, the international curriculum is guided by the Cambridge and al-Azhar Egypt curriculum, enrichment and extension programs as …
A Study Of Preservation Aspects Of Libraries In Srinagar, Dr. Mohammad Ishaq Lone, Abdul Wahid, Abdul Shakoor
A Study Of Preservation Aspects Of Libraries In Srinagar, Dr. Mohammad Ishaq Lone, Abdul Wahid, Abdul Shakoor
Library Philosophy and Practice (e-journal)
Although libraries are in existence from the time writing got evolved. However, preservation aspects were not taken into consideration seriously till recent times when the damage by different factors was noticed. The damage by insects, human, environmental factors and others could cause a vacuum to the already accumulated knowledge over the centuries of human history. The present study is an effort in this direction to ascertain the various facts related to preservation in different libraries in Srinagar, the summer capital of Jammu & Kashmir. The situation can be considered to be threatening as there is lack of awareness among the …
Print And Digital Information Seeking Behavior Of Teachers Of International Schools In Chennai : A Gender-Based Case Study, Yagnasridevi J.S., Jeyshankar Ramalingam
Print And Digital Information Seeking Behavior Of Teachers Of International Schools In Chennai : A Gender-Based Case Study, Yagnasridevi J.S., Jeyshankar Ramalingam
Library Philosophy and Practice (e-journal)
The present study examined the information seeking behaviour of male and female teachers working in the international schools located in Chennai City, Tamilnadu State, India. Descriptive research design was adopted. Well-structured, self-administered questionnaires were used to collect data. Out of 500 questionnaires randomly distributed, 300 duly-filled questionnaires were received and included for the analysis. The data was analyzed using SPSS package. The findings of the study reveal that : More male respondents seek general information often and more female respondents seek academic information often ; More female respondents seek information for preparing class notes and writing articles while more male …
Health Information Seeking Behaviour Of University Students In Nigeria, Cynthia Onwe, Foluke Okocha
Health Information Seeking Behaviour Of University Students In Nigeria, Cynthia Onwe, Foluke Okocha
Library Philosophy and Practice (e-journal)
This study was conducted to examine the health information needs and seeking behavior of students in Nigeria It also focused on the following: health information sources used by the students, sources of health information, how these health information are used, extent to which their health information needs are satisfied, demographic factors that influence health information needs and seeking behaviour of the students and the main barriers students encounter in meeting their health information needs. The findings from the study showed that students have a variety of health information needs and their needs vary among gender. It also found that the …
An Appraisal Of Maqāsid Al-ShariʿAh Classic And Recent Literature: Systematic Analysis, Ahmad Syukran Baharuddin Asb, Wan Abdul Fattah Wan Ismail Wafwi, Lukman Abdul Mutalib Lam, Muhammad Hazim Ahmad Mha, Ruqayyah Razak Rr, Nurul Syahirah Saharudin Nss, Muhammad Aiman Abdull Rahim Maar
An Appraisal Of Maqāsid Al-ShariʿAh Classic And Recent Literature: Systematic Analysis, Ahmad Syukran Baharuddin Asb, Wan Abdul Fattah Wan Ismail Wafwi, Lukman Abdul Mutalib Lam, Muhammad Hazim Ahmad Mha, Ruqayyah Razak Rr, Nurul Syahirah Saharudin Nss, Muhammad Aiman Abdull Rahim Maar
Library Philosophy and Practice (e-journal)
Maqāsid al-Shariʿah has been typically defined as the objectives behind the Islamic rulings or the Shariʿah higher intent. This knowledge is very important for the mujtahids and Islamic scholars not only to understand or interpret the Shariʿah legal texts, but also to deduce solutions for contemporary problems faced by Muslims. Maqāsid al-Shariʿah is traditionally divided into three levels of necessity, which are necessities (al-Ḍaruriyyāt), needs (al-Ḥajiyyāt), and luxuries (al-Taḥsiniyyāt). Extensive discussion of maqāsid al-shariʿah in Islamic jurisprudence has led to the classification of five elements of preservation, inter alia, protection of faith or …
A Model Of Prophetic-Liberation Communication Behavior: The Explanative Study Of E-Literacy And Information Behavior Among Islamic Academics In Indonesia, Ade Abdul Hak, Tine Silvana Rachmawati, Agus Rusmana, Asep Saeful Muhtadi
A Model Of Prophetic-Liberation Communication Behavior: The Explanative Study Of E-Literacy And Information Behavior Among Islamic Academics In Indonesia, Ade Abdul Hak, Tine Silvana Rachmawati, Agus Rusmana, Asep Saeful Muhtadi
Library Philosophy and Practice (e-journal)
This research investigated a model of the effect of information literacy, media literacy, moral literacy, and learning & thinking skills as the construct of e-literacy maturity level through information behavior (IB) on prophetic-liberation communication behavior (P-LCB). The model was constructed based on social cognitive theory (SCT) and uses and gratifications theory (UGT). P-LCB is an applied model of ethical values in the Qur’an that liberates humans from social injustice and misuse of information and communication technology. In this case, e-literacy as a personal characteristic factor will influence a person's P-LCB through IB. The study employed an explanatory-quantitative analysis. A total …
Digitization Of Library Collection In Nigerian University Libraries: University Of Ilorin Library Experience, Usman Ajisafe Saliu Mr., Abdussalam, T. A. B., Olabisi F. Adesina
Digitization Of Library Collection In Nigerian University Libraries: University Of Ilorin Library Experience, Usman Ajisafe Saliu Mr., Abdussalam, T. A. B., Olabisi F. Adesina
Library Philosophy and Practice (e-journal)
The aim of this paper is to discuss the difficulties that the University of Ilorin library encountered in its digitization project and how these difficulties were handled to ensure a robust digitization outfit. The idea is to alert Nigerian Libraries which are yet to embark on digitization on some of the problems or challenges that they are likely to encounter in planning and implementing a digitization project. Admittedly, some of the problems may be unique to University of Ilorin Library but it can be said with a fair degree of accuracy that some of the problems the University of Ilorin …
Assessment Of Ict Competencies Of Library Staff In Selected Universities In Kwara State, Nigeria, Tunde Toyese Oyedokun, Fausat Ayobami Oyewumi, M Lawal Akanbi Phd, Dolapo Medinat Laaro Mrs
Assessment Of Ict Competencies Of Library Staff In Selected Universities In Kwara State, Nigeria, Tunde Toyese Oyedokun, Fausat Ayobami Oyewumi, M Lawal Akanbi Phd, Dolapo Medinat Laaro Mrs
Library Philosophy and Practice (e-journal)
ABSTRACT
Information and communication technology (ICT) has changed the world of library such that activities been carried out manually before are now been automated. The work of library staff are now being characterized by information and communication technologies. Academic libraries were observed to be more equipped with information infrastructures more than any other type of libraries, but no library no matter how well equipped that doesn’t require the service of a workforce that is highly competent in the use of ICT tools, as such information infrastructure will remain unused or under-utilized. It is in connection to the above, that this …
Contributions Of Pakistani Authors To Library Philosophy And Practice From 2008 To 2017, Mohamamd Anwar No Mr
Contributions Of Pakistani Authors To Library Philosophy And Practice From 2008 To 2017, Mohamamd Anwar No Mr
Library Philosophy and Practice (e-journal)
: library philosophy and practice is a well-known online free access and peer reviewed journal in the field of library and information sciences. The online journal covers all aspect of librarianship and library and information sciences. The present study has carried out to analyze the contribution of Pakistani authors to library philosophy and practice from 2009 to 2017. The 86 total numbers of articles has been retrieved from LPP in chosen period of study. The recovered data has been categorized in number of bibliometric aspects like year wise publications, author’s collaboration, papers length, most prolific authors, most productive institutions and …
Implementation Of 5s Methodology In Public Libraries: Readiness Assessment, Zahra Bahadorpoor, Masoumeh Tajafari, Azam Sanatjoo
Implementation Of 5s Methodology In Public Libraries: Readiness Assessment, Zahra Bahadorpoor, Masoumeh Tajafari, Azam Sanatjoo
Library Philosophy and Practice (e-journal)
The main aim of this study is to investigate the readiness rate for implementing the 5S methodology in one of the greatest ancient public libraries in Iran and the Islamic world. The other objectives of this study are to determine the necessity and possibility of the 5S implementation in this library. The target population included all librarians, 110 people, working in the library departments who are in direct contact with users, out of whom 86 ones were selected randomly. After holding a training workshop on 5S, required data was collected by a self-made questionnaire. The research findings show that the …
Imperatives Of Computer Base Test (Cbt) On Performance Of Lis Students: A Case Study, Gabriel M. Kasa Kas, Yahaya Auwalu Yah
Imperatives Of Computer Base Test (Cbt) On Performance Of Lis Students: A Case Study, Gabriel M. Kasa Kas, Yahaya Auwalu Yah
Library Philosophy and Practice (e-journal)
Abstract
The paper espouse the fact that paper pen test (PPT) is slowly replaced by computer base test (CBT) introduced over five decades ago in most tertiary institutions. It itemized the benefits and challenges of CBT. The focus is to assess the performance of students of LIS in a Nigerian university who pioneered the project. Factoring incorporated courses, necessity for the incorporation of CBT, influence of CBT on student performance and the challenges of CBT on these students performance anchored the thrust of the paper. The study was quantitative; questionnaire was used to collect data that is guided by the …
Assessment Of Library Service Quality And User Satisfaction Among Undergraduate Students Of Yusuf Maitama Sule University (Ymsu) Library, Rilwan Adam
Library Philosophy and Practice (e-journal)
The purpose of this study is to examine the undergraduate students’ perception on library service quality from three dimensions which are library information resources, services and facilities that are available for use in YMSU Library whether the users are satisfy with the quality of library service delivery or not. The study adopted survey research methodology with cross-sectional design. It was appropriate for this study as a useful method for assessing attitudes or opinions towards programmes, individuals, organizations and events. Three research objectives were formulated to guide this study. A simple random sampling technique was used and a sample size of …
The Collaboration Between Librarians And Faculties In Preserving And Publishing The Intellectual Heritages Through The Institutional Repositories: A Case At Syarif Hidayatullah State Islamic University, Jakarta, Ulpah Andayani
Library Philosophy and Practice (e-journal)
This paper deals with the professional partnership between librarian and faculty members in preserving dan publishing the intellectual heritages through the institutional repositories at Syarif Hidayatullah State Islamic University, Jakarta. As a new model or innovation of preservation and publishing, institutional repositories are regarded as the complex project. The collaboration among stakeholders, therefore, is required to the successful development of institutional repositories within the university. By using descriptive study, this paper explores the initiative program of the institutional repositories development and the roles of the librarian in bridging the self-submission by faculties. Based on the study, it was found that …
Research Priorities Setting For The National Library And Archives Of The Islamic Republic Of Iran, Farzaneh Shadanpoor, Amir Moghadami, Reza Khanipour
Research Priorities Setting For The National Library And Archives Of The Islamic Republic Of Iran, Farzaneh Shadanpoor, Amir Moghadami, Reza Khanipour
Library Philosophy and Practice (e-journal)
Research priorities setting process for the National Library and Archives of the Islamic Republic of Iran is reported in this paper. Mixed methods of research have been used to collect and process the data. Producing of research topics and prioritizing them have been done by a Delphi panel of 46 experts that was formed via a targeted sampling. Using a content analysis method and ABC prioritization system, a two part list including 74 "important and urgent" and "important without urgency" research topics have been resulted. Analysis of the "Important and urgent" research priorities indicate the need-orientedness of topics that are …
Classifying Identity: Organizing An Lgbt Library, Kristine Nowak, Amy Jo Mitchell
Classifying Identity: Organizing An Lgbt Library, Kristine Nowak, Amy Jo Mitchell
Library Philosophy and Practice (e-journal)
Although we tend to see classification as a socially and morally neutral activity, classification systems often incorporate societal prejudices and marginalize disadvantaged populations. These systematic prejudices are not only problematic because they are oppressive, but they also impair successful information access. In this paper, we will discuss our work as librarians at the Gay and Lesbian Services Organization (GLSO), a pride center in Lexington, Kentucky. We will discuss the problems that resulted from initially using Library of Congress classification to classify a library of LGBT materials, as well as our decision to create a unique classification system for that collection. …
A Thematic Study Of Islamic Perspectives In Scopus Indexed Articles. Implications On Medical Imaging., Zainul Ibrahim Zainuddin
A Thematic Study Of Islamic Perspectives In Scopus Indexed Articles. Implications On Medical Imaging., Zainul Ibrahim Zainuddin
Library Philosophy and Practice (e-journal)
Discussions pertaining to the various Islamic dimensions are actively being undertaken in the media. Within the academic circle, journal articles are accepted as an effective media in the dissemination of knowledge. Articles with Islamic perspectives can be found in disciplines that include Medicine, Banking, Economics and Finance. However, there is little to suggest of the types and frequencies of Islamic perspectives in Medical Imaging. This paper attempts to fill the gap. The methodology involves the use of Scopus database and its interactive search facility. The justification of using Scopus is the user-friendliness of its search interface and the ability to …
Social Media’S Magnetism Towards Researchers: Implications For Libraries, Rubina Bhatti
Social Media’S Magnetism Towards Researchers: Implications For Libraries, Rubina Bhatti
Library Philosophy and Practice (e-journal)
The study explored the spell of social media among M.Phil and PhD scholars of the Islamia University of Bahawalpur and Bahauddin Zakariya University, Multan. Researchers’ usage purposes of five social media were asked. Responses were analyzed quantitatively. Maximum (58%) respondents were highly familiar with social media. Facebook was at the top. Researchers strongly agreed that they use Facebook for interaction with friends, Twitter for enhancing social presence, Google + for identifying the popular topics, Linked In for getting job opportunities, and Blogger for getting fame. Libraries may step forward to attract researchers by providing services through social media. Libraries may …
A Review On Literatures Of Zakat Between 2003-2013, Fuadah Johari, Muhammad Ridhwan Ab. Aziz, Ahmad Fahme Mohd Ali
A Review On Literatures Of Zakat Between 2003-2013, Fuadah Johari, Muhammad Ridhwan Ab. Aziz, Ahmad Fahme Mohd Ali
Library Philosophy and Practice (e-journal)
The objective of this article is to analysis the related literatures on zakat between 2003 until 2013. The methodology of this article is through descriptive research based on document-analysis on previous articles and literatures on zakat between 2003 until 2013. Data from each articles related in this field were collected and statistically analyzed using the Statistical Product & Service Solution (SPSS) software. This study looked at several variables which include authorship patterns, number of articles published, research approach, subject and gender of the author. The general finding of this article shows that the zakat issues are among the most discussed …
Assessing Information Literacy Competency Of Arts Faculty Students At The University Of Dhaka, Md. Maidul Islam, Md. Anisur Rahman
Assessing Information Literacy Competency Of Arts Faculty Students At The University Of Dhaka, Md. Maidul Islam, Md. Anisur Rahman
Library Philosophy and Practice (e-journal)
The prime aim of this study is to assess Information Literacy Competency (ILC) of the Arts faculty students at the University of Dhaka, Bangladesh and to determine their strengths and weaknesses. In general it was found that students had limited skills in the area of information literacy, as it is not discussed extensively in their academic course curriculum. This study urges the incorporation of an information literacy program in the course curriculum and more writing, discussion and other relevant issues that will make the students more information literate. The findings of this study show Arts faculty students agree that information …
Eight Years Of Journal Of Muamalat And Islamic Finance Research (Jmifr) (2004-2011): A Way Forward, Muhammad Ridhwan, Fuadah Johari, Muhammad Mohamad Yusoff
Eight Years Of Journal Of Muamalat And Islamic Finance Research (Jmifr) (2004-2011): A Way Forward, Muhammad Ridhwan, Fuadah Johari, Muhammad Mohamad Yusoff
Library Philosophy and Practice (e-journal)
This article presents the result of various bibliometric patterns of articles published by Journal of Muamalat and Islamic Finance Research (JMIFR). This journal is devoted to the field of Islamic Banking and Finance studies and their application in modern times. Data from each volume of JMIFR were collected and statistically analyzed using the Statistical Product & Service Solution (SPSS) software. This study looked at variables which include authorship patterns, length of articles, number of articles published, author productivity, contributing institutions and subject area patterns. Among the significant findings are that dual authorship is prevalent and accounted for about 56.8% of …
A Study Of Information Needs And Seeking Behavior Of Faculty Members Of Darul Ihsan University In Bangladesh., Sk. Mamun Mostofa
A Study Of Information Needs And Seeking Behavior Of Faculty Members Of Darul Ihsan University In Bangladesh., Sk. Mamun Mostofa
Library Philosophy and Practice (e-journal)
Abstract
This article focuses on how electronic information resources influence the information-seeking process in the different faculty members of Darul Ihsan University. The study was conducted at Darul Ihsan University (DIU), the first private university in Bangladesh. Teachers of various faculty members were interviewed about their use of electronic information resources for research purposes, their perception of electronic and print materials and the problems faced by the faculty members during information search.The statistical population is all members of faculty of Darul Ihsan University, Dhanmondi Dhaka. In order to make samples, given to the limitation of the statistical population, based on …
Current Status Of Shodhgangotri: Repository Of Indian Research In Progress, Shantashree S. Sengupta
Current Status Of Shodhgangotri: Repository Of Indian Research In Progress, Shantashree S. Sengupta
Library Philosophy and Practice (e-journal)
Across the globe, new research projects are undertaken every year by the researchers. There should be some system which will maintain a database of ongoing research work in order to avoid duplication of research. Some universities and institutions in foreign countries maintain database of research in progress. In India, various universities and institutions like INFLIBNET, DELNET, NASSDOC, IISc, CSIR and University of Mysore etc. have their Electronic thesis and dissertation (ETD) repository providing open or login based access to full-text ETDs. But, none of these have any database of Research in Progress. Recently, INFLIBNET introduced ShodhGangotri, which has been built …
Bio-Bibliometric Study Of Dr. Khalid Mahmood’S Contributions To Lis Field In Pakistan, Muhammad Qayyum, Mirza Muhammad Naseer
Bio-Bibliometric Study Of Dr. Khalid Mahmood’S Contributions To Lis Field In Pakistan, Muhammad Qayyum, Mirza Muhammad Naseer
Library Philosophy and Practice (e-journal)
This paper presents bio-bibliometric analysis of the contributions of Dr. Khalid Mahmood in the field of Library and Information Science through his publications. The analysis includes geographical and year wise distribution of publications; collaboration for publication; publications by type; language and journal preferences for the publication; and coverage of different subject areas. Results of the study indicate that Dr. Khalid Mahmood is a prolific writer in the field of library and information science. He contributed 115 items including 99 articles, six books, eight conference papers and two papers in newsletters till December 31, 2011. Research work by Dr. Khalid Mahmood …
Bio-Bibliometric Study Of Dr. Khalid Mahmood’S Contributions To Lis Field In Pakistan, Muhammad Qayyum, Mirza Muhammad Naseer
Bio-Bibliometric Study Of Dr. Khalid Mahmood’S Contributions To Lis Field In Pakistan, Muhammad Qayyum, Mirza Muhammad Naseer
Library Philosophy and Practice (e-journal)
This paper presents bio-bibliometric analysis of the contributions of Dr. Khalid Mahmood in the field of Library and Information Science through his publications. The analysis includes geographical and year wise distribution of publications; collaboration for publication; publications by type; language and journal preferences for the publication; and coverage of different subject areas. Results of the study indicate that Dr. Khalid Mahmood is a prolific writer in the field of library and information science. He contributed 115 items including 99 articles, six books, eight conference papers and two papers in newsletters till December 31, 2011. Research work by Dr. Khalid Mahmood …
Measuring Service Quality In Dr. Zakir Husain Library, J.M.I, New Delhi: A Survey, Md. Sohail, M. Mazoom Raza
Measuring Service Quality In Dr. Zakir Husain Library, J.M.I, New Delhi: A Survey, Md. Sohail, M. Mazoom Raza
Library Philosophy and Practice (e-journal)
The aim of this study is to measure the perceptions of the Dr. Zakir Husain Library users as they relate to quality service and to determine how far the Dr. Zakir Husain Library has succeeded in delivering such service to its users. The research was carried out among the students of the Jamia Millia Islamia, New Delhi. A questionnaire was used as the data gathering instrument. The instruments for data collection consisted of structured questions. All the closed ended questions were designed to elicit responses on a five point Likert scale to measure both respondent satisfaction and perception of service …
Lis Curriculum Review Using Focus Group Interviews Of Employers, Khalid Mahmood
Lis Curriculum Review Using Focus Group Interviews Of Employers, Khalid Mahmood
Library Philosophy and Practice (e-journal)
Introduction
The employers of library and information science graduates are many and varied in nature. Designing an LIS educational program for diversified needs and expectations of the employers is very difficult. Library schools are always expected to get input from the consumers of their product about their changing expectations and needed skill set of the graduates. IFLA guidelines (2000) and ALA standards (2008) for LIS educational programs also acknowledge the employers’ right to know whether a given program is of good standing. They recommend the involvement of employers in planning and evaluation of program goals/objectives and curriculum. They also recommend …
Reducing Gender Discrimination And Violence Against Women Through Library And Information Services, Francis O. Anaeme
Reducing Gender Discrimination And Violence Against Women Through Library And Information Services, Francis O. Anaeme
Library Philosophy and Practice (e-journal)
Introduction
Gender discrimination and violence against women are global phenomena as old as human history. Women's rights are the freedom and entitlement of women of human rights without discrimination or violation. Women's rights are rights inherent in nature and guaranteed by law. Therefore g,ender discrimination and violence against women are contrary to fundamental human rights, equity, natural justice and good governance. Reconstructing women's rights, gender discrimination and violence through library and information services deliveryis aimed at making information available to all this topical issue. In human rights issues availability and access to information on the nature of women's rights …
Organization Of Islamic Knowledge In Libraries: The Role Of Classification Systems, Haroon Idrees
Organization Of Islamic Knowledge In Libraries: The Role Of Classification Systems, Haroon Idrees
Library Philosophy and Practice (e-journal)
Libraries deal with recorded knowledge. Classification systems play a fundamental role in the organization, display, retrieval and access of the knowledge and materials in libraries. During the last one and a half century, formal classification systems and standards have been developed to replace the previous generic categorization. Such the systems are very famous, known and used by the libraries internationally. Some of these international standard systems include: Dewey Decimal Classification (DDC); Charles Ammi Cutter’s Expansive Classification (EC); The Subject Classification of James Duff Brown (SC); American Library of Congress Classification (LCC); Universal Decimal Classification (UDC): Henry E. Bliss’ Bibliographic Classification …
Reality Versus Expectations: A Survey Of University Of The Punjab's Libraries Using Servqual, Alia Arshad, Kanwal Ameen
Reality Versus Expectations: A Survey Of University Of The Punjab's Libraries Using Servqual, Alia Arshad, Kanwal Ameen
Library Philosophy and Practice (e-journal)
The purpose of this study was to determine the user's priority expectations and their perceptions of quality services of university libraries. Survey method was used to assess user's perceptions and expectations. A revised version of SERVQUAL was used to determine user's perceived and expected service levels along seven point Likert scale. A sample of 390 respondents was chosen and selected using stratified random sampling through proportional allocation. The collected data was analyzed using SPSS. The results of the study revealed that respondent's priority expectations are related to knowledgeable and competent staff, library staff’s ability to develop confidence in their users, …