Digital Commons Network^™

Customer Relationship Management Practices Among Librarians In Academic Libraries In Delta State., Isioma Maureen Nwachokor, Ifeka Okeke Dr

Library Philosophy and Practice (e-journal)

ABSTRACT

The study looked at the customer relationship management practices found among librarians in academic libraries in Delta State. Four research questions were raised to guide the study while the population of the study was 156 librarians. Instrument for data collection was a questionnaire and arithmetic mean was used to analyze data in respect of the research questions .The findings of the study revealed that respondents practiced two out of the four practices namely customer segmentation and customer interaction but did not practice customerization of services and customer lifecycle management. Based on the findings, it was concluded that generally the …

Application Of Library Service Charter In Quality Service Delivery In University Libraries, John Waweru Ng’Ang’A, Damaris Odero, K. S. A. Buigutt

Library Philosophy and Practice (e-journal)

Purpose was to assess the application of library service charter in quality service delivery in university libraries with reference to the University of Nairobi Library in Kenya, and propose measures to ensure successful implementation and management of the practice. Objectives of the study were to: examine the extent of the library service charter in quality service delivery in the library, establish levels of library staff awareness, perception and responsiveness to information service delivery, assess the actualization of the matrices of the library service charter for quality improvements, establish the challenges experienced by the library in realising the commitments of the …

Publication Trends In North-Eastern Indian Multi-Disciplinary Journal: A Content Analysis Of Man And Society, Karen L. Donoghue, P Hangsing

Library Philosophy and Practice (e-journal)

Journal analysis has been an important tool to understand various facets of academic publishing trends. A content analysis of research published in Man and Society: A Journal of North-East Studies was conducted for Volumes I through XIV. A total of 20 issues of the bi-annually published journal were analyzed involving the placement of 116 articles in 9 substantive content categories revealing information about the authorship, types of research conducted as well as areas of research focus. In addition, the study has also examined the types and locations of institutions the authors are affiliated with. This has been done with a …

Covid-19 Pandemic Disease: A Bibliometric Study, Dr. Jayaprakash G. Hugar, Dr.M.M.Bachalapur, Dr.Prasanna Kumara

Library Philosophy and Practice (e-journal)

Background: Novel coronavirus disease (COVID-19) was initially detected in China a short time ago, and ultimately developed a most important global health nervousness due to its nature and extensive spreading everywhere in this world. Despite a rising awareness in COVID-19 among the people, little is understood about the present state of data on COVID-19, which may describe what proportion is understood about this difficulty. This bibliometric analysis assessed the present-day scientific information to measure the growth of literature available on COVID-19, recognise the leading research stakeholders, and explore the same.

Methods: Bibliometric records on Coronavirus Disease – 19 reported studies …

Achieving Sustainable Development Goals Two And Three: Role Of Academic Libraries, Francisca Chinyeaka Mbagwu, Martha Lyaka, Jackline E. Kiwelu, Lydia Nyantakyi-Baah, Marlene Holmner

Library Philosophy and Practice (e-journal)

Abstract

Purpose: This study investigated the role academic libraries play in the achievement of sustainable development goals 2 and 3.

Design/Methodology/Approach: An exploratory approach through an extensive review of related literature and case study was adopted for this study. Discussion on the efforts made by academic libraries in Federal University of Technology Library Owerri, Nigeria; Makerere University Library, Uganda, Kampala International University, Uganda and Ghana Institute of Journalism Library made in the achievement of SDGs 2 and 3. The study was guided by three research questions. Research questions 1 and 2 were gotten from the literature reviewed while the answer …

Social Networking Sites Acts As A Platform For Sharing Knowledge And Creative Ideas: A Study Of University Students In Tamil Nadu, India, Rathika N, Thanuskodi S

Library Philosophy and Practice (e-journal)

Social networking sites, over the years have changed from few user based sites into a phenomena that has become a platform for huge number of users. However, the growth and development of social networking sites have brought great concerns on parents and educational authorities with respect to potential risks that are facing the university students as they use online social networking frequently for gathering information. The risk associated with social networking sites when used for oral communication rather than face-to-face communication results in damaging interpersonal communication among the users. Although social networking brings convenience in connecting with people far away, …

Techniques Used By Post Graduate Students To Reduce The Rate Of Similarity: A Study, Kodandarama Rama, Manjesh M Mr, Chandrashekara M. Dr

Library Philosophy and Practice (e-journal)

extent of similarity in Post Graduate dissertations found pre and post correction/revision was presented in this paper by explaining practical experiences of researchers with regard to the unethical techniques and tools opted by students to qualify the plagiarism/similarity check. Also, attempt has been made to provide some recommendations for the instructor of plagiarism prevention tool to get the precise result which is free from text manipulation.

A Scientometric Analysis Of Literature Growth In Anthrax, Santha Subbulaxmi S, Viswanathan Vaidhyanathan, Govindarajan R

Library Philosophy and Practice (e-journal)

Anthrax is an infectious disease which occurs regularly in southern Europe. It is also used as a weapon by a number of countries. This study is an attempt to investigate and analyze about the literature output on Anthrax. The aim of the present study was to identify literature growth over the period, literature distribution and authorship pattern. The data was obtained from PubMed using the keywords "Anthrax”. It was found that a total of 1,955 published literatures for the period 2011-2018 in the field of Anthrax were contributed by 8,185 unique authors in 11 languages in 694 journals in 12 …

Transcribing Knowledge And Skills Of Academic Librarians In Using Resource Description And Access Standards, Ana Marie D. Fernandez, David A. Cabonero

Library Philosophy and Practice (e-journal)

This study aimed to determine the level of the transcribing knowledge and skills of the academic librarians in Nueva Vizcaya. This study utilized quantitative research design using a test item method. The findings revealed that the academic librarians’ level of transcribing knowledge and skills in using RDA were found to be novice across the four domains namely: recording attributes of manifestations and items; recording attributes of works and expressions; recording attributes of person, family and corporate body; and recording relationships of persons, families and corporate bodies. It was also found that the young academic librarians who attained bachelor’s degree as …

A Selective Review Of Scholarly Communication On Library Networks And Networking Of Libraries, Samavedam Padmashree, Sasikala Cahgari Professor

Library Philosophy and Practice (e-journal)

The number of literature published is dwindling every year by leaps and bounds both in print and digital media with the increase in cost coupled with budget crunch, the institutions are forced to look for alternative sources for acquiring the costly publications mainly to serve their patrons to help them in their research and development activity and other academic needs. These factors are driving the Libraries in similar field into consortium arrangements and establishing networks to share the resource among participating libraries

Designing And Psychometric Evaluation Of Questionnaire Of Human Factors Affecting Information Security In Libraries, Masoumeh Amini, Hossein Vakilimofrad, Mohammad Karim Saberi

Library Philosophy and Practice (e-journal)

Background and Purpose: Information security is the use of a set of policies, solutions, tools, hardware, and software to provide a threat-free environment in the generation, refinement, transmission, and distribution of information. The purpose of this study was to assess the validity and reliability of the Human Factors Inventory affecting libraries' information security.

Materials and methods: The present study was a cross-sectional study conducted for designing and psychometric evaluation for the inventory. After designing the initial list of inventory items, the opinion of expert lecturers and senior managers of Iranian libraries was used to evaluate face and content validity using …

Research Knowledge And Skills Of Academic Librarians In Northern Philippines, Rosielyn M. Austria, David A. Cabonero

Library Philosophy and Practice (e-journal)

The study utilized quantitative method of research to determine the level of knowledge and skills of academic librarians in Nueva Vizcaya, Philippines on the five domains of research and the challenges they encountered relative to research writing. It also employed non-parametric Friedman test to determine the significant difference of librarians’ knowledge and skills across the five domains of research. Results revealed that the academic librarians had proficient knowledge in conceptualizing research problems, reviewing related literature and studies, and summarizing and formulating conclusions and recommendations while their level of knowledge in identifying appropriate research and writing analysis and interpretation of data …

Teaching Methods And The Utilization Of The Library Information Resources Among Lecturers In The University Of Medical Sciences In Ondo, Ondo State, Samuel Oke Ogunniyi, Aremu A. Omobolaji

Library Philosophy and Practice (e-journal)

The paper surveyed teaching methods and utilisation of library information resources among lecturers in University of Medical Sciences, Ondo, Ondo State. The study employed descriptive survey research design. The research used simple random sampling technique to select fifty-four (54) respondents out of the total population of one hundred and fifty-four (154) respondents in which data was retrieved from 75% of the sampled respondents. Nine (9) research questions guided the study. Questionnaire was used to collect data. Data collected from the respondents was subjected to the use of frequency counts and arithmetic mean. The study revealed that lecture method was the …

Research Excellence Of Newly Recruited Faculty At Haryana Agricultural University, Seema Parmar Dr, Devendra Singh Dr.

Library Philosophy and Practice (e-journal)

As research is ensconced with teaching at university level, this article engages with the research output of newly recruited faculty members at Haryana Agricultural University (HAU), Hisar (India). New faculty members were administered questionnaires during Orientation Program in 2019 at HAU. Aspects like total number of publications, documents in which published, authorship pattern etc. are presented in this article. In addition to these, sex and age group wise hypotheses also tested (with parametric tests). Attempt is also made to assess faculty satisfaction with publishing concerns (on a ten point scale with fifteen items). The new faculty showed magnificent research excellence …

Job Satisfaction Among Library Professionals At Government Colleges Of Commerce And Managementsciences Of Khyber Pakhtunkhwa, Saeed Ullah Ullah Jan

Library Philosophy and Practice (e-journal)

This study was managed and completed with the title “Job satisfaction among library professionals at Government Colleges of Commerce and Management Sciences of Khyber Pakhtunkhwa” These colleges have been recently affiliated with Higher Education Department. This research is concerned with the satisfaction of librarians with regard to users, reading habits, provision of conveniences, their salary, up gradation in rank and professional progress. It is a descriptive and quantitative sort of research in which survey research technique was applied. A frame-work questionnaire was prepared, consisting of six sections. During the research, it was found that total number of colleges in the …

Print Media Representation Of Nigerian Women In The News: A Study Of Four Selected National Newspapers, Aladi Alice Jonah, Okoro M. Nnanyelugo

Library Philosophy and Practice (e-journal)

This study investigated newspaper representation of women in the news. A total of four newspapers were studied. They are Vanguard, The Punch, The Guardian and ThisDay. The duration for the study was three years (January 1st, 2015 to December 31st, 2017). The study was guided by three objectives and two hypotheses. Content analysis was used for the study with the code sheet as the instrument for data collection. Simple percentages were used to answer the research questions while the chi-square test of independence was used to test the hypotheses at 0.05 level of significance. The result showed …

The 2019 Top Three Altmetric Attention Score Articles - An Overview, Stephen G, Susheela P

Library Philosophy and Practice (e-journal)

Altmetrics are data that can explain both the volume and nature of attention that research receives online. Certain kinds of altmetrics are also indicators for potential downstream impact. Altmetrics are complementary to citation-based metrics, and distinct from social media metrics and usage statistics. In this paper presented the 2019 top three research articles attention in the online. The highest Altmetric attention score received for the article of Few-shot adversarial learning of realistic neural Talking Head Models with attention score of 13,415 with huge number of twitter mentioned and it was published arXiv, May 2019. Within seven months crossed high attention …

Social Media And Utilization Of Information On Contagious Diseases: The Case Of Medical Students Of Abia State University Teaching Hospital Aba, Scholastica A.J. Chukwu Rev Sr Dr., Augonus Nnamdi Uhegbu Prof.

Library Philosophy and Practice (e-journal)

This research examines social media and utilization of information on contagious diseases by medical students of Abia State University Teaching Hospital Aba. The research adopts survey design to investigate a sample of 321 medical students of ABSU Teaching Hospital who were registered undergraduates in the 2017/2018 academic session. Because the number of the students was adequate and manageable, the research adopted the census sampling technique. Structured and validated questionnaire with a reliability coefficient value of 0.81 was used to gather data for the study. Results reveal that the medical students received and made use of information on contagious diseases from …

Research Output Of Army Medical College, Pakistan: A Bibliometric Study Based On Scopus Database, Ikram Ul Haq, Midrar Ullah, Muhammad Tanveer

Library Philosophy and Practice (e-journal)

Purpose: The purpose of this study is to carry-out bibliometric analysis of publications by authors associated with Army Medical College, Pakistan using Scopus database.

Methodology: All publications, published from 1977 to 2018, by the authors affiliated with Army Medical College, Pakistan were retrieved from Scopus database. The bibliographic records of all retrieved publications were downloaded in the Microsoft Excel. The data regarding phase-wise growth of publications; citations; subject distribution; the most prolific authors and journals; and research collaboration within Pakistan and abroad were analyzed and presented in tabular form.

Findings: A total of 417 publications were found …

The Current State And Building Of Institutional Repository In The Library Of Alex Ekwueme Federal University Ikwo, Nigeria, Emmanuel Chidiadi Onwubiko

Library Philosophy and Practice (e-journal)

Institutional repository (IR) is the channel through which an academic institution showcases her research power to the world. To this, academic libraries are under obligation to provide access to both print and electronic resources especially those generated within the university in order to increase access to information resources and visibility of their institutions as a measure of prestige and recognition internationally. It is in view of the above that this study on ‘the current state and building of institutional repository in the library of Alex Ekwueme Federal University Ikwo, Nigeria’ is carried out. The study investigated the state of the …

Analysis Of Availability And Users’ Satisfaction Of The Information Resources And Services In Law Library By Law Students: A Case Study Of University Of Jos Law Library, Plateau State, Nigeria., Eneojo Jacob, Lilian Ene Ujah

Library Philosophy and Practice (e-journal)

The Research was conducted on the Availability and Users’ satisfaction of the Information Resources and services in Law Library by Law students: a case study of University of Jos Law Library, Plateau State, Nigeria. Four (4) objectives were formulated to guide the study which are: to determine the extent of use of the information resources in University of Jos Law Library; to determine whether the information resources available in University of Jos Law Library are relevant and up-to-date; and to determine the level of user satisfaction in the utilization of legal materials and user services in University of Jos Law …

A Decade Of Gender-Based Violence (Gbv) Research Productivity In South Africa 2009-2018, Taiwo Aderonke Idowu Mrs.

Library Philosophy and Practice (e-journal)

South Africa has not only been identified with high records of gender-based violence (GBV), but that, it takes a complex toll on young people than does transport accidents. Therefore, two methods: Pao’s Least Squared (LS) and Sen’s methods were used to determine the validity of GBV research output vis-a-vis Lotka’s law of scientific productivity over a ten-year window 2009-2018. Data on GBV scientific publications in South Africa was harvested from the EBSCO Discovery Service Database. The study revealed an acute dearth of research on GBV, given the fact that 300 publications were produced by 617 researchers which translated …

Information Gathering Habits Among Tribal People: With Special Reference To A.B Palli Thanda Anantapur District Andhra Pradesh, India., Ramu Naik .P

Library Philosophy and Practice (e-journal)

User research has started to be seen as an important part of information packages. Information providers like to broadcast more TV shows to understand the information need of their users and their information-gathering methods so that they can provide better service. The result shows 68.66% of users spend time on television collecting information. Finally, this article highlights the key point and issues related to information gathering, education health agriculture

The Role Of Information And Communication Technology (Ict) In Securing Books In Irish Academic Libraries., Emmanuel Oguche

Library Philosophy and Practice (e-journal)

This study examined how effective the ICT gadgets are used in securing books in academic libraries and what technological approach the libraries will adopt in the future to ensure books are secured from mutilation and theft. The study was also to understand why students steal or mutilate books. A semi-structured interview was the qualitative research design used to collect data from six librarians. It was discovered that the libraries had adopted the use of ICT security gadgets like Radio-Frequency Identification (RFID) technology, surveillance cameras, self-service machine, magnetic strips. The combined use of these gadgets led to the drastic reduction of …

Assessment Of The Ways Stress Affects The Occupational Performance Of Librarians In Federal University Libraries In South East, Nigeria, Enweremadu Isaac Usuka Cln, Ebubechukwu Okonkwo Cln, Abu Umaru Isaac Cln, Collins Odili Cln

Library Philosophy and Practice (e-journal)

Stress has been identified as one of the factors that affect the job performance level of employees. The paper investigated the effect of stress on the occupational performance of librarians in federal university libraries in South East, Nigeria. Three specific objectives and research questions that focused on causes of stress, effect of stress on the occupational performance of librarians and the strategies for encouraging stress management practices guided the study. The study adopted descriptive survey research design. The entire population of 191 librarians were studied; therefore, no sampling was made. A 43 items questionnaire was used for data collection. Cronbach …

Innovative Tools For Records Management In Electronic Era, Blessings A. Akporhonor Dr(Mrs)

Library Philosophy and Practice (e-journal)

Abstract

The influx of modern technologies and their peripherals in the electronic world cannot be undermined. The focus of this paper is on innovative tools for managing records in the electronic era. In a bid to understand these tools, the author divided this article into various sections. Following the introductory section, the author described art of managing records in the electronic era as well as highlighted different modern tools (software and techniques) adopted for record management in modern organizations. Other issues addressed in this article include the opportunities created for the use of these tools for electronic records management and …

Scientometric Portrait Of Nobel Laureate Venkatraman Ramakrishnan, Manoj Kumar Sa, Nirmalendu Panda

Library Philosophy and Practice (e-journal)

The study presents an analysis of 165 research papers by Nobel Laureate Venkatraman Ramakrishnan published during 1977 to 2019 in the diverse field of science such as Biochemistry, Genetics and Molecular Biology, Medicine, Chemistry, Neuroscience, Immunology and Microbiology, Physics and Astronomy, Engineering and Materials Science. The highest number of publications contributed during the 2^nd and 4^th decade with 49 (29.70%) papers each. His paper entitles “Structure of the 30s ribosomal subunit” got maximum 1560 citations. Kelley, A. C. Was the most collaborative author and Europe was the most dominant continent collaborating with 132 papers whereas the United States …

The Use Of Social Media Tools To Support Scholarly Knowledge Among Students At The University Of Zululand, Petros Pn Dlamini, Mngwengwe Marvin Siphamandla

Library Philosophy and Practice (e-journal)

This article addressed the use and types of social media tools to share scholarly knowledge among students in the Department of Information Studies, University of Zululand. The study was guided by four research objectives: to determine the types of social media tools used to share scholarly knowledge; to understand how social media tools add positively to academic performance; to identify the factors that motivate students to use social media tools for scholarly knowledge sharing; and to find out the barriers to using social media tools for the sharing of scholarly knowledge. The theoretical basis for this study was informed by …

Access To Information In The Attainment Of Sustainable Development Goals (Sdgs) In Federal University Libraries In Nigeria, Edward C. Amadi Mr., Inemesit U. Udoh Mr., Glory E. Ekpenyong Mrs.

Library Philosophy and Practice (e-journal)

This study examines access to information in the attainment of sustainable development goals (SDGs) in federal university libraries in Nigeria using the Michael Okpara University of Agriculture, Umudike (MOUAU) and University of Uyo (UNIUYO) Libraries. Four (4) research objectives of accessing the level of awareness of the SDGs, roles of access to information in the attainment of SDGs, the extent to which access to information aids attainment of SDGs and the challenges facing access to information in the attainment of SDGs were framed to guide the study. The descriptive survey design was adopted, with a study population of 106 academic …

Preservation Of Medical Information In Healthcare Facilities In Delta State, Nigeria: A Survey, Isaac E. Anyira

Library Philosophy and Practice (e-journal)

This study surveyed healthcare facilities in Delta State, Nigeria in order to discover the major threats to medical records, to examine the strategies and methods of preserving medical information , and to examine the challenges militating against effective preservation of medical records in Delta State. The concepts of medical records and preservation of records were reviewed in literature. The survey method was used for the study. Medical staff members who are involved in handling health records in selected health facilities in Delta State were the target for this study. The questionnaire was the instrument used for data collection. The instrument …