Digital Commons Network^™

Integrating People And Technology: Exploring The Validation Of The King And Hughes Hrd, Technology Ethics, And Leadership Scale, Hannah King

Graduate Theses and Dissertations

People and technologies have coexisted within organizations for centuries. In the wave of the fourth and fifth industrial revolutions, however, organizations must place an emphasis on ethically integrating new technologies, like artificial intelligence, alongside people in order to sustain a competitive advantage in the marketplace. A review of the literature identified a need for more research examining ethics in the use of technology by HRD professionals. The purpose of this descriptive research study was to assess the relationship between HRD activities, ethics, and technology and examine the influence that an organization’s code of ethics has on their integration. This study …

Between Compliance And Commitment: Community College Administrators And The Politics Of Dei Policy Implementation, Carol Birth

Graduate Theses and Dissertations

This qualitative case study explores how community college administrators navigate the complex and politically charged landscape of diversity, equity, and inclusion (DEI) policy implementation in the face of evolving state legislation. Grounded in Michael Lipsky’s theory of Street-Level Bureaucracy, the research examines how mid- to senior-level administrators perceive their interpretations, mediations, and actions on DEI mandates in contexts where such policies are contested or pressured. Using semi-structured interviews with administrators across multiple community colleges, the study investigates the tension between institutional commitment to DEI values and the necessity to comply with external political and legal directives. The study contributes to …

Public Comment: Using Critique-Like Mediating Artifacts To Democratize Discourse At City Council Meetings, Piper Schuerman

Graduate Theses and Dissertations

Are local governments designed for equitable citizen participation? While civic engagement aims to empower citizens and support representative governance, barriers to participation can hinder those outcomes. City council meetings, key venues for public input, pose specific challenges such as long durations, dense content, and intimidating formalities. These issues disproportionately affect Generation Z (born between 1997 and 2012), who frequently report feeling underinformed or having limited time to engage. This thesis explores how city council meetings might use multimodal mediating artifacts, inspired by design critique practices, to make public discourse more accessible for Gen Z adults.

Grounded in activity theory and …

Quick Response Codes In Extension Outreach Communications: Insights From A Visual Content Analysis And Educators’ Perceptions, Kobina Danful Fanyinkah

Graduate Theses and Dissertations

Increased smartphone use presents an opportunity to enhance the creative inclusion of Quick Response (QR) codes in extension outreach efforts. Tailoring extension programs to communicate with specific audiences has been identified as essential, highlighting the need for targeted and context-specific strategies. The development of QR code technology has provided a unique approach that allows extension professionals to target clientele with specific extension messages and programs. While extension has a commendable record in educational delivery through traditional forms of outreach, research on how best to employ digital tools with extension audiences is thin at best. Though the rising popularity of QR …

Exploring Full-Time Female Faculty Members’ Experiences With Institutional Climate In Rural Arkansas Community Colleges: A Preregistered Study, Gabrielle Patterson

Graduate Theses and Dissertations

The current literature implies that female faculty in community colleges often endure a chilly organizational climate of marginalization. This marginalization makes female faculty more likely to leave higher education than male colleagues because of a lack of appreciation and recognition. This qualitative exploratory multiple-case study (preregistered study) uses the Job Embeddedness Theory as its conceptual framework. It explores full-time female faculty members’ (F-TFFMs) experiences with institutional climate in rural Arkansas community colleges to understand their motivations to teach in the setting and the reasons they choose to stay in their position. Findings from this study will show F-TFFMs motivations to …

Employee Development And Employee Resilience In The Post-Covid-19 Workplace: A Quantitative Study Of High School Educators, Amy Keiser Maffei

Graduate Theses and Dissertations

The problem addressed by this research is the need for protective factors to support teacher resilience. Organizations that fail to develop employee resilience risk failing to enjoy the positive outcomes associated with it. Research-based methods to improve resilience may benefit organizations, including school districts. The purpose of this study was to examine the relationship between employee development provided by a school district and the resilience of its high school teachers in the post-Covid-19, in-person workplace. Conservation of Resources theory served as the framework to guide the research. Study participants completed a questionnaire with Likert-style response options, with items to assess …

School Personnel Perceptions Of Working In A Public School District Under State Authority, Dennis Ray Felton Jr.

Graduate Theses and Dissertations

This qualitative study investigates the perceptions of teachers and principals within a K-12 public school district in the state of Arkansas currently operating under state authority. The Bolman and Deal's Four Frame Model is used in this study as a guiding framework. The insights of this study not only contribute to the academic discourse on state intervention in education but also offer practical implications for policymakers and school stakeholders. The research seeks to answer two primary questions: 1) How do teachers and principals perceive the working conditions in a school district under state authority? 2) What are the teachers and …

Three Essays Examining Technology Adoption And The Role Of Physicians In Improving Efficiency, Quality And Reducing Risk In Healthcare Supply Chains, Rajib Dutta

Graduate Theses and Dissertations

Hospitals across the USA are operating under extreme financial stress and looking for opportunities to improve financial stability and maximize bottom-line savings. As supply chain function accounts for up to 40 percent of total hospital operating cost, hospital leaders are increasingly viewing the healthcare supply chain as a potential area for efficiency gain and cost reduction. The recipe for effective and efficient care delivery is to synchronize the flow of supplies with patient needs by integrating products, processes, and information while complying with government regulations. Therefore, proper management of inventory, role of government policies in shaping hospital strategies, adoption of …

Seeking Guidance For Firms’ It Infrastructure Decisions: Twoempirical Studies, Jacob Yates

Graduate Theses and Dissertations

This dissertation explores the complexities of firms' IT infrastructure resource allocation decisions through two essays. The research utilizes extensive datasets and advanced statistical methods to provide nuanced insights into strategic IT decisions. Essay one examines the performance implications of mirroring the IT infrastructure resource allocation decisions of various leading firms, including leading IT firms (identified by InformationWeek), industry firms (based on performance), and business strategy firms (based on performance) through the lens of mimetic isomorphism. Findings indicate that lower IT infrastructure intensity generally leads to higher future performance, suggesting IT infrastructure could also be viewed as an expense (whereas prior …

Co-Creating A Process Of Tacit Knowledge Seeking Using Appreciative Inquiry: An Exploratory Case Study, Kristina Lewis

Graduate Theses and Dissertations

In today’s dynamic workplaces, knowledge exchange among employees is vital for organizational innovation and competitive advantage. However, existing literature on knowledge management has primarily focused on knowledge sharing, neglecting the proactive process of knowledge seeking, particularly regarding tacit knowledge. This study aims to bridge this gap by exploring the social process of tacit knowledge seeking in the workplace. Using appreciative inquiry as a method for collecting data, this qualitative exploratory single case study examines how employees seek tacit knowledge in an international consumer products organization. Guided by a social constructionist framework and appreciative perspective, the study seeks to understand the …

Organization Of Change: The Journey From Probation To A Successful Accreditation Review, Erin Dail

Graduate Theses and Dissertations

Regional accreditation, seen as a necessary hurdle by many in higher education, is required to participate in Title IV funding. However, several studies indicate that the current accreditation process is broken. Institutions with more resources, both in staffing and funding, and more academically ready students are at an advantage for favorable accreditation outcomes. Those institutions serving the most at-risk students rely on Title IV funding the most and may be participating in a process in which they are less likely to succeed. This study seeks to explore the experiences of Accreditation Liaison Officers (ALOs) at Higher Learning Commission (HLC)-accredited community …

Well-Being Behaviors And Outcomes In Arkansas Teachers: A Qualitative Analysis Of Teachers In Arkansas During The Covid-19 Pandemic, Ashton Elizabeth Human

Graduate Theses and Dissertations

Introduction: The COVID-19 pandemic introduced new challenges to teachers and emphasized those already existing in the education system. The increased reliance upon technology and lack of administrative support perceived during distance learning led to lower levels of commitment to teaching and increased levels of teacher burnout. Burnout risk is associated with an increased workload, exhaustion from job demands, cynicism toward the professional community and has been shown to have a negative relationship with well-being. Teachers experiencing burnout are unable to establish positive relationships with students, understand students’ needs, stay in contact with trends in the education field, or provide pedagogically …

The Cost Of Organizational Change For Rural Community Colleges, Randy Clayton Scaggs

Graduate Theses and Dissertations

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about the benefits of this structural change or literature reviewing assessments of the unanticipated financial and nonfinancial costs to the institution. This critical case study is situated in a rural community college that recently changed its organizational structure by combining the academic and student affairs divisions. A purposeful sample, from different levels of …

A Case Study Of Perceptions Of Academic Liaison Librarian Roles In The Instructional Design Process, Brent C. Swearingen

Graduate Theses and Dissertations

The academic liaison librarian model is evolving and increasingly includes a greater emphasis on collaborative work with other academic professionals. Little is known about how these new roles are viewed either by liaison librarians or their prospective partners. This study explored the evolution of the liaison model, as well as perceptions of academic liaison librarian roles in the instructional design process. Using systems thinking and frames as conceptual frameworks, the study utilized a qualitative, single-site case study for its methodology.

Therapists’ Demonstrated Multicultural Competence In Treating Latinx Immigrants, Dulce Diaz Benitez

Graduate Theses and Dissertations

Studies suggest that health disparities occur when people from marginalized communities receive care that is inadequate based on their cultural needs (USDHHS, 2011). Multicultural competence (MCC) models have been proposed to provide a framework of the competencies that therapists should develop to work with multicultural populations (Sue et al., 1992). Researchers have questioned the validity of measures, which are mostly based on therapist self-report (Cartwright, 2008). The multicultural case conceptualization ability task has been used in previous studies as a measure of demonstrated cultural competence using a vignette to assess case conceptualization abilities (Ladany et al., 1997). However, it has …

Exploring Change And Stability In Counterterrorism Policy, Prosecution, And Sentencing Of Terrorists In America Over The Last Three Decades In The United States, Georgianna Grace Bettis

Graduate Theses and Dissertations

The purpose of the current study is to investigate the effects of legislation changes on how terrorists are adjudicated in American federal courts. The overarching question is: how have prosecutorial and sentencing outcomes changed in response to homeland security policy shifts over the last few decades? The project examines the impact of policy on changes to terrorists’ sentencing in three time periods, marked by three major events: The 1993 World Trade Center Attack, the 1995 Oklahoma City Bombing, and the attack on the Twin Towers (9/11/2001). In addition to terrorists’ demographic and background attributes (i.e., gender, age, terrorism category), the …

Community College Faculty Members’ Experiences Using Instructional Technology: The Sudden Transition To Emergency Remote Teaching, Joy Bauer

Graduate Theses and Dissertations

The rapid spread of COVID-19 during the spring of 2020 warranted an unprecedented change as faculty were required to convert course content and quickly learn to use new instructional technology in order to prepare for emergency remote teaching. The purpose of this qualitative case study is to explore how faculty experienced this sudden disruption of learning and rapid transition to emergency remote teaching. How do we assist faculty in continuing to use innovative technology? What resources or support are needed to lessen faculty resistance to change? By applying Kübler-Ross’ Change Curve as an overarching model, the researcher seeks to show …

Media Ideologies And The Politics Of Digital Literacy: Discourses On Technology And Media In A Small School District In The U.S. Heartland, Chris Borntrager

Graduate Theses and Dissertations

This dissertation uses a discourse studies approach to investigate key communicative processes by which digital technology is given situated meanings within the institution of public education, including at the level of official discourse, administrative texts, and the spoken discourse of professional educators. The discursive processes under analysis, referred to here as “institutional media ideologies,” arguably function as discursive frameworks which, akin to tactics of management in organizations, constrain the further production of discourse in a particular professional domain, including through the codification of contextualization practices, participant roles, and the social meanings of practices implicating the use of digital technology. Furthermore, …

Law Enforcement Policy And Personnel Responses To Terrorism: Do Prior Attacks Predict Current Preparedness?, Bryce Kirk

Graduate Theses and Dissertations

Terrorism has been on the mind of the American people and politicians alike since the 9/11 attacks over two decades ago. In the years since, there has been a massive shift in law enforcement priorities from community-oriented policing (COP) to homeland security-oriented policing. This was especially evident in the establishment of the Department of Homeland Security (DHS) shortly after the attacks on the World Trade Center and Pentagon in 2001, which was established to aid law enforcement entities with terrorism preparedness. While prior literature has addressed a variety of factors that have contributed to terrorism preparedness, very little research has …

Remixed, Remastered: Investigating Organizational Adaptation In Higher Music Education, Jacob Bruce Hertzog

Graduate Theses and Dissertations

Higher music education presents a unique opportunity to examine change within higher education due to the digital revolution in the music industry over the past two decades. The purpose for conducting this study was to describe, map, and explain the strategies that higher music education programs are using to adapt to the digital revolution in the music industry. This study was grounded in organizational adaptation theory, drawing upon nine well-established theories: population ecology, life cycles, strategic choice, isomorphism, symbolic action, resource dependence, cybernetics, and network theory. Critical concepts of the turbulent environment, environmental perception, and organizational adaptation strategy emerged from …

Laughter As A Priming Agent For Change, Linnea M. Heintz

Graduate Theses and Dissertations

The purpose of this study was to analyze the importance of laughter as a factor in influencing employee job satisfaction ratings. The Job Satisfaction Survey (Spector, 1985, 1997) and pulses of laughter were used in this study. To explore the relationship between laughter and job satisfaction, results of the Job Satisfaction Survey (Spector, 1994) were collected quarterly (four times a year) for three consecutive years, beginning six months prior to the start of the two-year study and six months post. The study sample was composed of 545 employees (34% male, 66% female) operating out of 10 employee-owned retail chain locations …

Principal Perceptions Of Effective Performance Coaching: A Case Study, Kimberly A. Starr

Graduate Theses and Dissertations

This qualitative case study focused on the effectiveness of leadership coaching and its impact on school principals’ professional growth. Through an in-depth interview process with eight principals, perceptions regarding their leadership or performance coach’s effectiveness were explored using the CLEAR Coaching Model as a conceptual framework. Participants shared experiences through participation in the School Support Program hosted by the Arkansas Leadership Academy. Five significant themes emerged from this study: 1) the coaching relationship impacts effectiveness, 2) a working alliance is needed to ensure desired outcomes, 3) understanding school culture and current reality are necessary before coaching can begin, 4) the …

A Program Evaluation Of The Implementation Process Of A Phonics First® Initiative, Amanda Picard

Graduate Theses and Dissertations

The purpose of this study was to evaluate the implementation of the Phonics First® program within one district to inform district level curriculum team decisions and program planning moving forward. As a level 4 Directed State Support district, the studied district was looking for ways to close the achievement gap and raise overall academic achievement in reading. To do so, the implementation of core reading program initiatives such as Phonics First® was assessed to determine how best to utilize and monitor the Phonics First® program to achieve the district’s desired outcomes. This study utilized a decision-oriented program evaluation using a …

Implementing Change: A Case Study Of Adaptive Leadership, Tina Smith

Graduate Theses and Dissertations

Persistent low levels of student achievement is a concern that has been the focus of many school improvement initiatives. Research has demonstrated that Professional Learning Communities are an initiative that leads to improved academic outcomes. Additionally, research has demonstrated the importance of effective leadership for a change initiative to be successful.

Using the conceptual framework of adaptive leadership as applied to implement a school improvement initiative, this study was conducted to understand how instructional leaders perceive their leadership changed as a result of implementing professional learning communities in their school. The participants were instructional leaders who led schools participating in …

Follow The Leader: A Followership Perspective In Restaurants, Courtney Troxtel

Graduate Theses and Dissertations

While leadership has been a popular research topic in the hospitality industry, followership has a limited amount of research contributing to the body of knowledge. Followers are a key aspect of the leadership equation; therefore, it is important to understand their role in the industry. The purpose of this study is to explore the leadership theory of followership in restaurants to examine the connections between followership training, voice behavior and employee turnover rates. The study adds to the existing knowledge of followership in the hospitality industry and provides ideas for future research and practical implications.

A descriptive survey was made …

Accelerating Leadership And Professional Development For Adults: Developing A New Measure For Assessing Kegan’S Constructive Developmental Orders, Tom Pierce Coker

Graduate Theses and Dissertations

Much has been learned and theorized about adult development and its importance in leadership effectiveness and professional development interventions thanks to the framework proposed by Kegan’s Constructive Developmental Theory (CDT). However, research and practice in this area has been hindered by the difficulty of utilizing the current method for assessing constructive developmental Level, the Subject-Object Interview. The present study addresses this problem through the development and preliminary validation of a new self-report instrument that measures the Levels of development described in Kegan’s CDT. This new measure, the Constructive Developmental Self-Report (CDSR), was constructed through theoretical-based item generation that utilized both …

The Effect Of Organizational Tenure, Bargaining Unit Status, And Union Membership On Local Government Employee Public Service Motivation, Ty Ryburn

Graduate Theses and Dissertations

Two of the largest challenges public organizations face in motivating their workforces are the aging workforce and the strong union influence (Lavigna, 2014). On June 27, 2018, the United States Supreme Court ruled in Janus vs. AFSCME to abolish agency fees, and gave public service employees in bargaining units the right to choose whether they want to pay union dues or pay no fees at all.

In examining the unique motivational factors of employees in the public sector, Perry and Wise (1990) developed a theory called Public Service Motivation (PSM). Later, Perry (1996) developed a survey instrument which despite criticism, …

Teacher And Administrator Perspectives From Experiences In The Teacher Leadership Initiative, Leslie Lynne Sharp

Graduate Theses and Dissertations

Teacher leadership, has been defined by many researchers as the answer to school improvement through the use of teacher leaders leading the effort in schools and districts. This qualitative dissertation takes a deep look into the experiences of teachers and administrators that participated in a nation-wide teacher leadership pilot, the Teacher Leadership Initiative (TLI), and the effects that this year-long event had on leadership, school improvement and teacher and administrator professional practices. Unifying outcomes from the participants as a result of their involvement in this initiative included changes in thinking about leadership that directly improved professional efficacy, collaborative and leadership …

Motivating Teachers To Lead In Low-Performing Schools: A Qualitative Study Of School Leaders In Three Arkansas High Schools, Joseph D. Fisher

Graduate Theses and Dissertations

This qualitative research study addressed the problem of motivating teachers to take on leadership roles in “low-performing” schools. Coupled with the high demands of the Every Student Succeeds Act (ESSA) being placed on public school principals to ensure that all students achieve and successfully graduate high school, better ways to distribute leadership and share responsibilities among teachers were identified. The research question and purpose of this phenomenological study was to identify the perceived leadership behaviors of high school principals in once labeled “low-performing” schools that support the motivation of teachers to take on leadership roles. Nine identified teacher leaders and …

Assessing Organizational Health Literacy At An Academic Health Center: A Quantitative Research Study, Latrina Y. Prince

Graduate Theses and Dissertations

Inadequate health literacy is a national health problem that affects about 90 million Americans. Health literacy is the degree to which a person is able to make good health decisions based on his/her ability to read, understand, and use health information and services. Organizational Health Literacy (OHL) is the degree to which an organization considers and promotes the health literacy of patients by providing easy to read, understand, and use health information and services. Since it is difficult to determine which patients have inadequate health literacy, a recommended intervention for addressing health literacy is to use OHL practices at all …