Digital Commons Network^™

Enhancing Employee Voice In Government: Transparency, Trust, And Cognitive Empowerment, Jomarie Phelan Honcoop

Electronic Theses and Dissertations

For organizational change to take root, develop, and realize the desired goals and benefits, employees are increasingly asked to be an integral part of the change process, to speak up and use their voice to point out areas to improve and ways to be more efficient. Organizations and managers must create a climate where this employee voice, a multidimensional construct comprised of promotive and prohibitive voice, is encouraged and heard, and where the employee is empowered to effect change and make improvements. Both types of voice are potent mechanisms for improving public services, and government organizations in particular, as compared …

Persistence And Retention Of Adult Learners: Results Of A Program Evaluation Of Tuition Funding Provided By Employers, Andrea J. Gross

Electronic Theses and Dissertations

As the looming enrollment cliff approaches and more adult learners return to higher education, understanding the factors that affect their persistence and retention is vital for higher education institutions. Previous studies have shown that external factors influence post-traditional learners’ pursuit of higher education. This program evaluation aimed to acquire knowledge of up-front employer tuition funding and its effects on adult learners' persistence, retention, and time to degree completion. Through a quantitative approach, this program evaluation examines the differences between students receiving up-front employer tuition funding and those who do not. The results indicated that students who received employer funding retained …

A Phenomenological Study Of Women Principals Who Resigned During The Pandemic, Jessica A. Urbaniak

Electronic Theses and Dissertations

It is well established that principal turnover is of grave concern in the U.S. (Goldring & Taie, 2018; Levin et al., 2020) and may have been exacerbated due to the pandemic (Steiner et al., 2022). This transcendental phenomenological study explored the experience of women principals at P-12 schools in the U.S. who voluntarily left their roles during the pandemic. Data was collected from five participants through two semi-structured interviews and a visual representation of their experience. The essence of this phenomenon was: the pandemic allowed for reflection which intensified the need for women principals to feel in harmony with their …

Workplace Factors That Contribute To Teacher Intent To Leave The Profession, Teresa Blount Gibbons

Electronic Theses and Dissertations

There is a nationwide shortage of qualified teachers, with 90% of all teacher shortages caused by teacher attrition (Carver-Thomas & Darling-Hammond, 2019). This study surveyed public school K-12 teachers in South Carolina to gain an understanding of workplace factors that contribute to teacher intentions to quit/ teacher attrition. The current design measures teacher stress perceptions of workplace factors as the relational theoretical lens to determine teacher intention to leave or likelihood of attrition. The results of a study suggest that student stressors and workload are the most important factors in teacher attrition. A qualitative analysis of student stressors found that …

An Evaluation Of Hospital-Based Health Technology Assessment Processes In The United States., Scott Skinner

Electronic Theses and Dissertations

This research study explored the practices of hospital-based health technology assessment (HTA) in the U.S., as experienced by healthcare technology management (HTM) professionals. HTA can play an important role in helping to evaluate health technologies at both the macro (e.g., policy) level as well as at the micro (e.g., institutional) level of the public health ecosystem (C. S. Goodman, 2004). HTA seeks to broadly evaluate the effects, properties, and other impacts of various health technologies (C. S. Goodman, 2004). Common goals of HTA are to evaluate the safety, effectiveness, and cost-benefit of health technologies. A primarily phenomenological approach was used …

Advising Minority Pre-Med Students: Perceptions Of Pre-Med Advisors At Institutions In The Southeastern Association Of Advisors In The Health Professions Region, Victoria Street

Electronic Theses and Dissertations

The purpose of this qualitative study was to explore pre-medical advisors’ perceptions on their role in the pathway to medicine for students historically underrepresented in medicine (URiM) and to gain insight into barriers these students face. While a small amount of research exists on the perspective of URiM pre-medical students on the pathway to medicine, no analysis has been conducted on the role pre-medical advisors play. The underlying framework of this research study focused on the experience of advisors through the lens of academic advising approaches, self-authorship theory, and capital theory to make a strong collective framework to begin understanding …

Developing The Nonprofit Theatre: Building A Foundation For The Emerging Theatre Company, Kelsey Mcmillan

Electronic Theses and Dissertations

This paper aims to guide entrepreneurial theatre artists in beginning a nonprofit theatre arts venture. It will provide an in-depth analysis of the foundations required to begin a nonprofit theatre organization and analyze the need for expanding upon traditional structures and styles. Incorporating evidence and research from relevant literature, coursework, and market data as well as analysis of a strategic plan for The Common Theatre Company, this paper finds that non-profit theatre companies can be positively served by developing unique products and services and a nontraditional governance model as an extension of the foundational needs of a nonprofit organization. The …

A Par Reflection: The Power Of Teacher Voice, Anna Marie Warren

Electronic Theses and Dissertations

Teacher voice is missing in systemic change. This PAR study explored some of the barriers in education today that prevent teachers from using their voices and the leadership skills needed to empower teachers to use their voices in change processes. The study was implemented on two secondary school campuses with two teams of PAR researchers. Data were collected using a triangulation of PAR forms, journal reflections, and Likert surveys. While identifying barriers hindering teachers from using their voice, the qualitative study also aimed to provide a platform where teachers could express and use their voice to cause change in their …

Leadership Style In A Faith-Based Athletic Department Setting, Adam P. Ybarra

Electronic Theses and Dissertations

In this intrinsic case study, the researcher sought to explore athletic directors’ leadership styles with their coaches’ and administrators’ workplace satisfaction at a Christian-affiliated college in the Southwestern United States. The study explored which leadership style is likely to encourage motivation (i.e., achievement, recognition, growth) and hygiene factors (i.e., policies, supervision, work conditions), which could potentially increase or decrease job satisfaction. The data collection method was semistructured interviews conducted with athletic department personnel. The researcher transcribed and quality-checked the interviews against the audio recordings. The transcripts were member-checked by sharing them with each of the study participants. The researcher analyzed …

School District Demographic Change Through The Lens Of High School Students: A Phenomenological Case Study, Isaac S. Solano

Electronic Theses and Dissertations

Over the past two to three decades, inner-ring suburban school districts in certain areas around the United States have experienced significant demographic change. These shifts influence who lives in these communities, as well as who attends schools in these K–12 school districts. In a metropolitan area, in the Rocky Mountain West Region of the United States, numerous school districts are experiencing such shifts. Although past empirical research has examined shifts through the lens of school leaders and teachers, few studies have explored how students experience this change.

This qualitative hermeneutic phenomenological case study examines how high school students experience these …

Sorry Not Sorry: Microaggression Perpetrator Learning Readiness Factors, Kathryn Elaine Kelly Watson

Electronic Theses and Dissertations

Microaggressions are commonplace slights perpetuated against out-group members that reinforce negative stereotypes, often inadvertently and unconsciously. Workplace mitigation efforts have traditionally been focused on raising awareness with the belief that perpetrators are simply unaware of their actions. While these efforts have done much to raise awareness—especially for victims of microaggressions, who may be more sensitive than ever of their occurrence—some perpetrators consciously persist through awareness, often with even more negative implications to the victim such as minimization, dismissal, and further stereotype reinforcement. For perpetrators to change their behavior, in addition to classic behavioral change models that require capability, opportunity, and …

Navigating To The Top: Career Success Experiences Of Black Women Senior Leaders In Higher Education, Gladys R. Peters

Electronic Theses and Dissertations

The career advancement for Black women in higher education is not the same as their counterparts. Gender equity practices fail to challenge homogenous professional communities limiting how race and gender influence leadership advancement for Black women career trajectories. Black women who occupy positions of institutional influence and authority as senior leaders have largely been overlooked in in higher education research. Using a qualitative exploratory approach, this multiple case study explored the lived experiences of 10 Black women presently working in senior leadership roles in four-year public institutions of higher learning. This study sought to contribute to a deeper understanding of …

Lack Of Institutional Control: An Analysis Of Ncaa Football Bowl Subdivision Public Infractions Case Decisions, Julie K. Owen

Electronic Theses and Dissertations

Division I college athletics is a billion-dollar industry where success or scandal can impact the entire university. This research endeavored to identify the characteristics of infractions cases at the Division I, Football Bowl Subdivision level resulting in lack of institutional control violations and how those have changed over time. Lack of institutional control is the most serious NCAA violation for an institution; therefore this finding can have the most detrimental impact on a university. Despite that, lack of institutional control is not defined and there is no safe harbor for universities seeking to demonstrate sufficient control over their athletics programs. …

Student Perceptions Of Social Media In The Admissions Process, Skiler Ashley Jones

Electronic Theses and Dissertations

The purpose of this qualitative study was to understand how prospective first-time-in-college minority students from a university in the southwestern part of the United States use social media to make decisions about matriculating at a 4-year public university. Data were collected through semistructured interviews with five students and two staff members. Social media accounts of the Office of Admissions and the general university social media accounts were reviewed for content. Existing research pointed to the top factors influencing students’ decision-making process when deciding where to attend college. The top reasons included cost of tuition and how connected students feel to …

Higher Education’S Effect On Retention: Exploring The Experiences Of Cps Caseworkers, Alisa S. Wright

Electronic Theses and Dissertations

This qualitative research study was an exploration of Child Protective Services (CPS) frontline caseworkers' experiences. The problem investigated was the high number of caseworkers who lacked the knowledge and skills necessary to do their job and the constant turnover of workers within the agency. Although previous researchers have explored many factors that cause caseworker turnover, the research has not focused much on the caseworkers’ perspective. Therefore, this qualitative study explored CPS caseworkers’ opinions and experiences using virtual semistructured interviews. The study specifically focused on the impact that education and training has on job performance and turnover. The study population was …

Deliberately Developmental Leadership In Organizational Settings, Glenn Allen Nixon

Electronic Theses and Dissertations

The purpose of this qualitative study was to investigate leadership development strategies in organizations in North Texas needed to create prepared, competent leaders who can become and help create deliberately developmental leaders. Open-ended and semistructured interviews were used to collect data, with questions centered on effective leadership development strategies for creating competent leaders and effective leadership strategies for creating deliberately developmental leaders. The idea was to understand if organization’s leadership focused on the need for leadership development, if organizational members were being identified for leadership, and if systems exist to address future organizational leadership needs. Three types of organizations were …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

Managers' Resistance To Supervising Teleworking Employees, Jan R. Oldham

Electronic Theses and Dissertations

Telework allows employees to perform work tasks in any location using information communication technology. Though organizations and employees can benefit from teleworking arrangements in many ways, most managers implemented teleworking relatively slowly prior to the COVID-19 quarantine. Research suggests managers avoided supervising remotely based on a lack of trust for remote employee productivity, a lack of technology self-efficacy, and their perceptions of organizational support and politics. Pandemic COVID-19 quarantine conditions in March 2020 required most organizations to mandate teleworking for all employees whose work could be performed remotely and simultaneously mandated teleworking supervision for managers. This narrative inquiry aimed to …

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

Trust In Academia: How Chief Academic Officers Build And Maintain Faculty Trust, Marc A. Smithers

Electronic Theses and Dissertations

As the role of academic leadership has grown more complex, particularly as leaders are increasingly tasked with leading educational innovation initiatives, building faculty trust has become an essential task for chief academic officers (CAOs). Due to the general lack of research into this role, though, little is known about how they understand and approach building faculty trust. The purpose of this qualitative, single, holistic case study was to understand how executive academic administrators at private colleges approach building and maintaining trust with their faculty in general and also through educational innovation and what specific challenges they have identified in these …

Bridging The Oppurtunity Gap Through Exploring The Perceptions Of Disadvantaged African American Students, Anesha Lashal Carter

Electronic Theses and Dissertations

The purpose of this study is to explore student agency’s impact on the lives of successful African American adult students who once identified as being disadvantaged. The opportunity gap, formerly recognized as the achievement gap, continues to negatively affect low socioeconomic status African American students with limited social and cultural capital resources. There are unlimited studies which identify factors that fuel the opportunity gap (Ladson-Billings, 2006). However, many of these studies neglect to incorporate the voices of the stakeholders in which social and economic disparities impact the greatest (Anderson, 2018). This qualitative phenomenological study aims to address this research gap …

Overview Of Transition Care Clinics And Patient No-Shows, Manul Awasthi

Electronic Theses and Dissertations

Introduction

Transition care clinics (TCCs) have proven to be effective in meeting the time-sensitive needs of patients in the post-discharge period and ensuring smooth transitions of patients from hospital to home. These clinics have led to lower readmissions, lower emergency department visits, cost savings, and lower rates of other adverse events following discharge. However, TCCs, including the East Tennessee State University Family Medicine (ETSU-FM) TCC have been facing high rates of patient no-shows.

Aim

The aim of this dissertation is to identify the different components and outcomes of TCC based on the literature. We further aim to analyze the TCC …

The Role Of Middle And High School Principals During The Covid-19 Pandemic: A Phenomenological Study, Dustin Ford

Electronic Theses and Dissertations

The purpose of this qualitative study was to examine middle and high school principal roles prior to and during the COVID-19 pandemic to gain a better understanding about how leadership responsibilities adapted or changed. Data collection strategies included one-on-one interviews with nine middle and high school principals in East Tennessee. To qualify for the study participants had to have experience in the principalship prior to the pandemic. The analysis of data was based on the theoretical frameworks of adaptive leadership (Heifetz et al., 2009) and change theory (Fullan, 2020). The results revealed five key themes that were consistent during the …

Portraits Of Leadership In Higher Education: Directors Of Centers For Teaching And Learning Leadership Styles And Dei Practices At Four-Year Universities In The U.S., Angela K. Johnson

Electronic Theses and Dissertations

This study aimed to examine Directors of Centers for Teaching and Learning DEI practices and understanding of leadership style within their 4-year universities in the United States. Information indicates that student enrollment of students identifying as members of historically marginalized groups is increasing and that persistent descriptions of experiences related to educational barriers negatively impact learning experiences. Integrating this information into this narrative life span study and considerations of the components of leadership identity development provided themes regarding the critical practices among higher education institutional leaders. The study presented findings that described the impact of the life span factor on …

Reducing Inpatient Falls And Falls With Injury, Constance Leigh Cannon

Electronic Theses and Dissertations

Patient falls are a costly problem for many inpatient hospitals and are exacerbated by poor training of nursing and ancillary staff. The researcher sought to determine if there was a difference in inpatient falls and falls with injury after a hospital facility in the Southwestern United States revised its fall prevention policy, reorganized its fall prevention committee, and provided new interventions for nurses assessing patients for fall risk. In this quantitative, retrospective, comparative project, the researcher reviewed data from 2017–2020 related to the facility’s fall prevention program, including its new interventions and efforts to involve patients in their safety and …

Response To Intervention: Understanding Secondary Teachers’ Perceptions, Sheridan L. Henley

Electronic Theses and Dissertations

The researcher conducted this qualitative descriptive case study at one high school in Texas that described secondary teachers’ perceptions of implementing response to intervention (RTI). The purpose of the study was to better understand and define secondary teachers’ perceptions and experiences, including the campus leadership’s role, in an RTI implementation. The study served to understand teachers’ role in implementing RTI at the secondary level. This qualitative descriptive study focused on the secondary teachers’ perceptions of the benefits, challenges and barriers, level of teacher responsibility, and the role that leadership plays in an RTI implementation. The case study focused on applying …

A Critical Study Of Unaccompanied Homeless Youth In A Local Housing Program, Michael J. Warren

Electronic Theses and Dissertations

Housing programs available to youth experiencing homelessness offer varying types of supports and initiatives. However, few programs are created by and with the perspectives of these youth. This qualitative study examines the experiences of unaccompanied homeless youth (UHY) while living in a housing program, identifies specific needs of UHY, and aims to learn of the political role the community and educational institutions play in empowering youth experiencing homelessness.

Implications highlight how critical pedagogy can be used by educational leaders to empower student voice and aims to shift student learning from a “banking” model to democratic participation. This research will advance …

The Role Of Organizational Culture And Relationship Marketing In Disability Sport Sponsorship: An Exemplar Case Study., Nina Siegfried

Electronic Theses and Dissertations

Worldwide, disability sport faces funding challenges. Sponsorship offers a viable alternative to combat the lack of sustainable funding in disability sport. Exploring how organizational culture can be leveraged to increase strategic partnerships, the purposes of this multiple manuscript dissertation were to (a) examine the elements of the organizational culture that make a successful international wheelchair basketball sport club attractive to external partners and (b) determine what role those organizational cultural elements play in leveraging relationship marketing (RM) for sponsorship acquisition and retention. Utilizing an exemplar case study methodology, the focus of this study was the RSV Lahn-Dill, an international wheelchair …

Nurses Leading In Bridging The Culture Gap: Communicating With The Deaf Community, Veronica C. Leftridge

Electronic Theses and Dissertations

Nurses provide patient care in clinics, hospitals, homes, churches, schools, communities, and military, as well as on emergency medical helicopters. When a nurse is assigned to care for a patient, the patient expects the nurse to be culturally competent, communicate effectively, and provide safe quality care. However, cultural incompetence is observed when nurses provide care for Deaf patients, but they are unfamiliar with Deaf culture. In addition, communication is a fundamental skill nurses learn in nursing school, but course content in nursing programs rarely touches on how to communicate effectively with Deaf patients. Of the approximately 325 million people in …

Revision Of A Nurse Residency Program, Atalie Y. Henderson

Electronic Theses and Dissertations

The organization that served as the study site for this project has two nurse residency programs that compete for resource allocation, space, informational materials, and human resources. The DNP project was conducted to combine the programs to eliminate waste and ensure the combined program met the Commission on Collegiate Nursing Education standards for accreditation of entry-to-practice nurse residency programs. A literature review was used to evaluate practice themes for a formal residency program, and Benner’s novice to expert theory was chosen to guide the program development. A team of nurse educators and managers met via teleconferencing to review the curricula …