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A Transition Of Leadership: Can The Young Generation Of Macau Catch Up, Kin Man Yolanda Lao

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to evaluate the attitude and motivation levels of young professionals in the gaming industry in Macau. To give a more holistic view with justification on the problem, this paper is orientated with a literature review in the areas of leadership and management styles in Western and Asian cultures, and with a case application of Wynn Macau as a life example. The discussion of this paper is supported by interviews with senior executives, and a summary of human resources strategies in terms of recruitment, training, and motivation both on a department level and on …

Seeking Further Education: A Rubric For Evaluating Organizational Behavior Phd Programs, Douglas M. Quist

UNLV Theses, Dissertations, Professional Papers, and Capstones

Statement of Objective

The objective of this study is to first understand the origins and history of organizational behavior. In addition, this study will analyze five organizational behavior programs at the following schools: Harvard, Stanford, Purdue, Cornell, and University of Utah. These schools have highly publicized marketing programs and range in their business school rankings. The rubric will serve many functions but will primarily use as a guide for acquiring a greater understanding of said programs. There is a plethora of information available and this study will organize and simplify such information from five universities. Looking at programs side by …

Technical Assistance For The Revision Of The Conservation Agreement For The Spring Mountains National Recreation Area: Final Closeout Report, Public Lands Institute

Public Lands Institute Publications

Technical Assistance for the revision of the Conservation Agreement for the Spring Mountains National Recreation Area was cooperative agreement between the U.S. Fish and Wildlife Service (USFWS) and the Board of Regents of the Nevada System of Higher Education. The cooperator was the Public Lands Institute (PLI) of the University of Nevada, Las Vegas (UNLV) working directly with staff of the USFWS Southern Nevada Field Office and the U.S. Forest Service’s (USFS) Humboldt-Toiyabe National Forest. The mechanism of cooperation was a Cooperative Ecosystem Studies Unit (CESU) Task Agreement. The purpose of the project was to provide technical assistance to the …

Assisting The Accompanying Partner: A Dramaturgical Explanatory Study Of Dual Career Couples Offices, Christine Promin

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study is a mixed methods explanatory sequential design framed in resource dependency theory that uses Goffman's dramaturgical analysis to explore how the dual career couples offices address issues, serve constituencies, and relate to the broader institution. The researcher examined schools with dual career offices by using the Higher Education Dual Couple Network [HEDCN]. In Phase I of the study, the researcher surveyed HEDCN affiliates regarding their dual career offices. In Phase II of the study, three schools from the HEDCN sample were selected through purposeful sampling for site visits which included in-depth, one-on-one interviews, observations, and artifact analysis.

The …

Unleashing Innovation In Public Agencies, Christine G. Springer

Public Policy and Leadership Faculty Research

Nurturing continuous innovation and renewal in public agencies is not only important but critical to successful public management in an environment of change. Innovation is a tool for transforming the entire culture of organizations and there is a growing recognition that fostering a culture of innovation is critical to success. It is even as important as mapping out competitive strategies, maintaining good profit margins in revenue areas or meeting statutory requirements. There are fifteen types of teams and individuals that fuel innovation inside organizations: five outsiders and ten insiders. By developing and supporting some of these innovation personalities that often …

Management Of Change To Ensure Is Success: A Longitudinal Study, Pauline Ash Ray, Wenli Wang, Jerry Cha-Jan Chang, Geoffrey Hubona

Management, Entrepreneurship and Technology Faculty Research

This paper aims to understand the effect of management of change on the success of information system (IS) implementation. Drawing on change management research and self-determination theory, a research model is developed. Data collected from a longitudinal field survey before, during, and after an enterprise-wide IS implementation are analyzed to test the proposed hypotheses. The results indicate that management of change can be used to increase readiness for change and end-user computing satisfaction during and after the implementation. Readiness for change positively impacts satisfaction during an implementation but not after. Contrary to the literature, No significant relationship exists between resistance …

Strategic Recovery Requires Leadership, Christine G. Springer

Public Policy and Leadership Faculty Research

As public managers work toward a successful recovery post-midyear elections, we all must deal with system-wide problems arising from the recession. This requires first recognizing that the crisis continues and must be addressed not just by increasing revenue but by fixing system-wide structural and operational issues.

To do so involves developing the skills required in a recovery, identifying the causes of the crisis so that future crises can be better managed and concentrating on the key areas of leadership expertise needed to effectively communicate and deliver better outcomes.

Making The Most Of Opportunities During A Recession, Christine G. Springer

Public Policy and Leadership Faculty Research

The best public managers know that conventional thinking won’t get them through tough times and that a recession is a rich opportunity to reinvent their organization and to lay the groundwork for future successes. Good times are when managers experience their greatest success. But bad times provide the greatest opportunities to rethink how the organization will persist through the inevitable up and down economic cycles so as to be successful in the future. Smart managers today that I have engaged regarding this process say that they plan for both the good and bad times by continually focusing on six processes: …

A Change Management Effort In One Large Public Organization: An Exploration Of The Perception Of Needed Skills For Managing Change, Brian Paul Knudsen

UNLV Theses, Dissertations, Professional Papers, and Capstones

Public managers are a key component of a bureaucracy. The reliance on a public manager by an elected official is high as is the expectations that these managers have the necessary skills to manage a public organization. The goal of this study was to explore what elected officials perceive are skills needed by managers to lessen the impact on the human resource, financial, and political challenges when faced with significant change efforts in order to meet their expectations and that of the citizens to whom the organization is responsible.

Findings indicate that managing upward and managing the political impacts are …

Adaptive Management Of Complex Environmental Problems – Comparison Of National Nuclear Waste Management Policies, Carmel Letourneau

UNLV Theses, Dissertations, Professional Papers, and Capstones

Many of today's challenging environmental problems, to the point of manifesting themselves on a scale that has global, political consequences, likely result from long-term evolutionary developmental processes. The degree to which humans can manage the evolution of these problems remains an open question. Faced with such challenges, since the mid 1980s, an increasing number of scholars have developed other forms of management, in particular, adaptive management. Scholars suggest that improving the performance of adaptive management requires that environmental problems be understood as 'complex', open, evolving systems of interacting social and environmental subsystems. To date, narrative has been the primary approach …

Employee Theft: Determinants Of Motive And Proactive Solutions, David Langner

UNLV Theses, Dissertations, Professional Papers, and Capstones

Theft in the workplace, specifically performed by the employees, is a daunting situation for American business - both corporate and small proprietorships. This paper calls upon available literature to provide an in-depth analysis that focuses on employee's motive to steal from their employer and the potential proactive solutions organizations can implement to deter theft by improving morale and trust in the workplace. The topic will be examined from a linear fashion that looks at the concept of employee theft and common motivational determinants such as employer resentment, animosity, and the perception of fairness. Next, numerous organizations have adopted theft detection …

Informal Assessment For Library Middle Managers, Jeanne M. Brown

Library Faculty Research

Library middle managers juggle a variety of responsibilities. They are responsible for supervisory tasks such as coaching and team building. They are responsible for the service their unit provides or the output of their unit. They report up the organization and are responsible for planning for efficiency and quality. They manage those who report to them as well, motivating and mobilizing. Underlying all of these responsibilities is the need for sound decision making, based on data and a steady supply of information.

/="/">The growing literature on classroom and library assessment simultaneously offers useful ideas for gathering data, and provides …

The Role Of Cultural And Change During Mergers And Acquisitions: Bringing The Pride Back, Geoffrey W. Denight Jr

UNLV Theses, Dissertations, Professional Papers, and Capstones

In 1998 a small family run casino operation was acquired by a large Las Vegas Casino Corporation. At the time the two companies had different cultures and there was an immediate clash between the two as the larger corporation sought to change the ways business was being conducted. Compounded by out side economic factors the business experienced a dramatic decline in revenue and employee morale. In this case study, the personalities and outside factors that had an impact on this acquisition will be revealed and the steps taken to change and manage the culture of the company, improve morale and …

Strategic Management In A Networked World, Christine G. Springer

Public Policy and Leadership Faculty Research

The article provides guidelines to an effective approach of managing employees in the U.S. These include the ability to both detect a problem and to effectively respond to it. It is also considered important when strategies are adopted, where a collaborative action among network partners can be promoted. The author also stresses the importance of valuing and nurturing organizational learning and development.

Evaluating The New Fema Post Pkemra, Christine G. Springer

Public Policy and Leadership Faculty Presentations

In 2002, with the creation of the Department of Homeland Security (DHS), the Federal Emergency Management Agency (FEMA) and more than 20 other agencies/entities became part of a new organizational entity. Subsequent performance failures by FEMA, specifically preparation for and response to Hurricane Katrina, led to a number of internal and external reviews and investigations to determine the causes of these failures and to identify potential solutions. Congressional concern led to the passage of PL109-295, the Post-Katrina Emergency Management Reform Act of 2006, which set in motion a series of expectations and provided considerable resources for FEMA’s ‘transformation’. Since then, …

The Impact Of Leadership And Culture On Student Achievement: A Case Study Of A Successful Rural School District, Donald Jay Clark

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purposes of this study were to (a) identify how leadership in a successful rural school districts has helped raise student achievement levels beyond those of comparable school districts as measured by state and federal mandated test scores, (b) investigate the district leadership that aligns with identified effective practices, and (c) investigate leadership, culture and the resultant student success. Three research questions guided the study: (1) What are the factors in the academic and extra-curricular programs that support a rural school district which has exceeded academic expectations? (2) What are the factors in leadership practices that support a rural school …

Decentralizing Police Detectives: Increasing Efficiency Of Property Crime Investigations, Jon M. Zeh

UNLV Theses, Dissertations, Professional Papers, and Capstones

Beginning in November, 2007, the Las Vegas Metropolitan Police Department implemented organizational changes to the Financial/Property Crimes Bureau by decentralizing all property crime detectives. Although no previous research was found on the decentralization of police detectives specifically, there is existing research on similar concepts that suggest at least two benefits of decentralizing police detectives: improved communication with patrol officers and increased efficiency of investigations. With these benefits in mind, the current study examines the following hypotheses: hypothesis 1: decentralizing property crime detectives will lead to improved quality of communication between property crime detectives and patrol officers; hypothesis 2: decentralizing property …

The 2009 Unlv Campus Sustainability Survey Report, Mark J. Salvaggio

Reports (USI)

In an effort to understand environmental awareness, concerns, practices, and values at the University of Nevada, Las Vegas (UNLV), the Urban Sustainability Initiative (USI) conducted its first campus environmental sustainability survey during the months of March, April, and May 2009. This pilot study was developed to collect baseline data from students, faculty, and staff members at the UNLV campus to be used in a longitudinal study that assesses attitudes and preferences towards environmental sustainability issues. This research project is guided by one of the major goals of USI, which involves reaching out to the academic community to help find workable …

Diversity Leader: Case Study Of A Selected Organization's Transformation, Aileen Guerrero Zaballero

UNLV Theses, Dissertations, Professional Papers, and Capstones

Diversity initiatives have evolved from a focus on compliance-oriented training to a systematic approach which integrates the many dimensions of diversity in all aspects of business to enhance performance through the practice of organization development (OD) (Bendick, Egan, & Lofhjelm, 2001). Many organizations have implemented short term solutions to address the demographic changes in the workforce, but have had minimal results. When diversity interventions are conceptually grounded in organization development practices the results are much more substantial for both the employees and the organization (2001). The purpose of this qualitative case study was to explore the perceived influential factors of …

Configurations Of Site-Based Financial Leadership Practice Within School Contexts, Sylvia Tegano

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study employed an ethnographic perspective to generate a grounded theory that contributes to the understanding of financial leadership practice in four elementary school contexts: Non Title I School, Title I School, Empowerment School and Charter School. The literature, interviews, observations, document analysis, and review of relevant financial artifacts at each site were used to form an Innovation Configuration Map, which represented financial leadership practice.

Results showed that financial leadership practices are rooted in targeted resource tools, mindful internal accountability routines, and collaborative, inquiry based mindsets of school practitioners. Moreover, variations emerged such that financial leadership practices adapted to the …

Emergency Managers As Change Agents, Christine G. Springer

Public Policy and Leadership Faculty Research

Since 2001, FEMA and others have been defining and refining competencies for emergency management professionals. In so doing, they have addressed directly and indirectly the qualities of leaders. We know that leadership is not a person or a position. It is a complex relationship between people, based on trust, obligation, commitment, emotion, and a shared vision of the good. We also know that transformational or change-based leadership has become an organizational necessity given the fact that emergency management as a profession is just now coming into its own and emergency management jobs are not traditional in terms of the how, …

Taxonomy Of Knowedge Management Research In Hospitality And Tourism, Henner Nehles

UNLV Theses, Dissertations, Professional Papers, and Capstones

The hospitality industry is operating in an ever increasing knowledge-based economy, where hotels have to increase customer satisfaction and retention levels, lower employees turnover rates and operating expenses, maximize profits and strive to gain a sustainable competitive advantage. “Knowledge management caters to the critical issues of organizational adaptation, survival, and competence in the face of increasingly discontinuous environmental change. Essentially, it embodies organizational processes that seek synergistic combinations of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings” (Civi, 2000, p.166). Knowledge Management (KM) is not a new concept. It has its …

An Overview Of Change Management In The Hospitality Industry, Jennifer Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

An organization operates based on shifting circumstances, both internal and external. Such a dynamic environment demands adaptability within the organization and consequently, capabilities to absorb inevitable change. Such focus requires the commitment of an organization’s staff. In the hospitality industry, this is especially so, considering the labor-intensive operations that respond to the volatile sales and the seasonality of a perishable good. This paper considers critical issues in change management that are relevant to the hospitality industry. Research studies in change management over the last several years will be identified and analyzed. In addition, case studies which support common findings will …

Organizational Credibility Counts, Christine G. Springer

Public Policy and Leadership Faculty Research

As economic stressors increase and voting participation decreases, it is important for public administrators to find ways to minimize the negative consequences of distrust in government and to rebuild credibility by making the necessary changes to organizational culture, improving business practices, working with the media to build new more positive relationships, and by accentuating the good news about progress made. Events like Hurricane Katrina tragically teach us how long lasting one negative event can truly be because it is truly a disaster not only for those directly affected but also for those indirectly involved due to its negative affect on …

Managing Change: The Challenges Faced At Cne, Brandon Hill

UNLV Theses, Dissertations, Professional Papers, and Capstones

Cherokee Casino Resort (CCR) is relatively new in the gaming industry compared to other casino resort locations such as the resorts in Las Vegas. From its inception less than ten years ago, when legalized gambling was passed in the state of Oklahoma, Cherokee Casino has gone from two bingo halls to seven casinos and a horse track. Included with the seven casinos are truck stops, outposts, motels, and hotels located throughout the state. It has grown from approximately 50 employees to over 3,000 companywide. Along with the rapid growth of casinos and employees, Cherokee Nation Enterprises (CNE) has been able …

Market Feasibility Studies: Hospitality Decision Making, Kim Mangino

UNLV Theses, Dissertations, Professional Papers, and Capstones

The specific purpose of this paper was to create a teaching case, while analyzing data that was collected in an effort to determine whether or not the particular organization had achieved “excellence.” The resulting teaching case aims to be an additional resource in organizational behavior and mainstream business classes across the globe, as it provides an example of a highly successful company that is facing basic, fundamental organizational issues. Ideally, this research will provide readers with an avenue for scrutinizing major issues in the hospitality industry and potential solutions. The case is most appropriate for upper division undergraduates or graduate …

Boulder City, Nevada Revenue Generating Analysis, Mayra A. Castro, Dolores P. Leyva, Arnetta M. Meagher, Wade Zimmerman

UNLV Theses, Dissertations, Professional Papers, and Capstones

Boulder City (City) is unique in the State of Nevada as being a non-gaming city, maintaining a controlled growth ordinance, and steadfastly holding to its “small town” values and character. The City has been facing budgetary challenges as future expenditures are anticipated to continually exceed revenues if current services levels are maintained. Indeed, fiscal reviews indicate the City has been transferring contingency monies between funds to cover overages for the past several fiscal years. This “robbing Peter to pay Paul” methodology may offer a temporary solution to the shortage but may be detrimental as a long term solution.

Managing With Foresight And Insight, Christine G. Springer

Public Policy and Leadership Faculty Research

As we begin the New Year, it is important to look at the trends that need to be considered in the future and how or if these driving forces will define what strategic management means in 2008. It is also important to understand that looking to the past alone for guidance may skew our view of present facts even when those facts are supported by sound data. Strategic managers make sense out of what is going on around them and what is possible in the future by looking and listening to forecasts for the future, to what is critical for …

Managing With Foresight And Insight, Christine G. Springer

Public Policy and Leadership Faculty Research

The article shares the author's views on managing with foresight. According to her, strategically managing with foresight has always required with informed understanding. She stresses that one of the most effective disciplines for learning from experience is After Action Review (AAR). She expresses that AARs are examples of tools for foresight because it seeks to learn more from what have happened and apply the learning to an organization's understanding of the future.

Role Conflict, Role Ambiguity And Job Satisfaction Of The Nurse Executive, Theresa Ann Tarrant

UNLV Retrospective Theses & Dissertations

Healthcare organizations have seen remarkable and unprecedented changes over the past two decades. Political and social expectations have risen, drastic changes in payer systems have lead to a focus on controlling costs and profitability and technology and research has exploded. As a result, the role of the Nurse Executive (NE) has expanded significantly. At the same time, the United States is currently undergoing a major nursing and faculty shortage. According to a 2003 study, the average age of a NE is 49 years (Ballein Search Partners, 2003) with many expected to retire over the next 12 years. The potential exists …