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How Could Robots Improve The Customer Experience At A Theme Park, Ady Milman, Dr. Asli Tasci, Tingting Zhang Jul 2021

How Could Robots Improve The Customer Experience At A Theme Park, Ady Milman, Dr. Asli Tasci, Tingting Zhang

Rosen Research Review

Technology is moving fast, and accordingly, robots are being successfully integrated into several hospitality organizations to improve customer experiences. Theme parks could benefit from robots, to provide efficient and cost-effective services. Yet, there is a lack of research investigating customer perceptions of robots in theme parks. Dr. Ady Milman, Dr. Asli Tasci, and Dr. Tingting Zhang, from UCF Rosen College of Hospitality Management, conducted the first investigation into how certain robotic qualities influence customer’s perceptions of and loyalty to the theme park. Their research could inform the future integration of robot technology into theme parks.


The Power Of E-Commerce In The Hotel Industry, Nan Hua, Wei Wei, Ahmet Ozturk Jul 2021

The Power Of E-Commerce In The Hotel Industry, Nan Hua, Wei Wei, Ahmet Ozturk

Rosen Research Review

With continuous developments in information technology leading to increasingly sophisticated and fickle customers, the hotel industry is under pressure to invest in e-commerce capabilities. But is it a worthwhile investment or are loyalty programs enough to drive profitable repeat visits? Dr. Nan Hua, Dr. Wei Wei, and Dr. Ahmet Ozturk from the Rosen College of Hospitality Management, University of Central Florida, investigate the synergy between e-commerce, customer loyalty programs, and hotel operating performance.


From Bloom To Bust: Harmful Algae Blooms And Their Impacts On The Waterfront Economy, Sergio Alvarez Jul 2021

From Bloom To Bust: Harmful Algae Blooms And Their Impacts On The Waterfront Economy, Sergio Alvarez

Rosen Research Review

The true costs of harmful algae blooms (HABs) and the mechanics that determine their socio-economic impacts are for the most part unknown. Florida’s 2017–2019 red tide (Karenia brevis) bloom is a historical case study of the ever-growing threats to coastal welfare posed by HABs. A new research project at Rosen College of Hospitality Management has this at its heart. The central objective of the project is the identification of direct, indirect, and induced socioeconomic impacts caused by the 2017–2019 K. brevis bloom in Florida.


Drum Dream Girl: How One Girl’S Courage Changed Music, Deirdre Cardona Jul 2021

Drum Dream Girl: How One Girl’S Courage Changed Music, Deirdre Cardona

Diverse Families Bookshelf Lesson Plans and Activities

No abstract provided.


Presidential Rankings Are A Game — Not History, David Head Jul 2021

Presidential Rankings Are A Game — Not History, David Head

UCF Forum

C-SPAN recently published its latest expert ranking of presidents from the best, Abraham Lincoln, to the worst, James Buchanan.


The Minatory Minotaur: Demythologizing Myth In “The House Of Asterion”, Evan Chiovari Jul 2021

The Minatory Minotaur: Demythologizing Myth In “The House Of Asterion”, Evan Chiovari

The Pegasus Review: UCF Undergraduate Research Journal

Recent critics of Jorge Luis Borges’s “The House of Asterion” (1947) have traced the author’s revisions in the original manuscript, charting his changing arrangement of information through the text. This essay investigates the information itself through structuralist and historicist theory. A structuralist reading analyzes Asterion’s worldview and shows how various narrators dock the integrity of his voice. Historicism probes aspects of religion, biology, and architecture to limn the true complexity of Asterion’s ties with society. Together, these theories reveal a trove of intricate intrigue and doubt. In this study I examine how Asterion, a reinvention of the Minotaur, is painstakingly …


Supporting Equity, Diversity And Inclusion In The Library, Sai Deng Jul 2021

Supporting Equity, Diversity And Inclusion In The Library, Sai Deng

Faculty Scholarship and Creative Works

This session discusses Equity, Diversity and Inclusion (EDI) in the library context. EDI are fundamental values of the library profession and community. The session addresses EDI cases and resources covering various library activities, including library retention, strategies and statements, access services, collection development and metadata creation. It especially focuses on metadata and resource description, as well as introduce the Inclusive Metadata & Conscious Editing Resources List of the Sunshine State Digital Network (SSDN). The purpose is to generate more awareness, interest, and discussion in the library, and create a more inclusive and diversified environment for the library and its served …


History News, Florida Historical Society Jul 2021

History News, Florida Historical Society

Florida Historical Quarterly

Announcements and Activities


Intervention And Reaction: Florida Newspapers And United States Entry In World War I, C. Peter Ripley Jul 2021

Intervention And Reaction: Florida Newspapers And United States Entry In World War I, C. Peter Ripley

Florida Historical Quarterly

Florida newspapers largely ignored the war in Europe until 1917. In early January there was only an occasional mention of the international situation except for brief reports on the fighting. But by mid-February the possibility, and in some cases the inevitability, of United States involvement in the war was a major editorial topic. A month later a majority of the papers favored America’s joining the crusade to make the world “safe for democracy.”


Proceedings Of The Sixty-Eighth Annual Meeting Of The Florida Historical Society, Florida Historical Society Jul 2021

Proceedings Of The Sixty-Eighth Annual Meeting Of The Florida Historical Society, Florida Historical Society

Florida Historical Quarterly

Proceedings of the sixty-eighth annual meeting of the Florida Historical Society


History News, Florida Historical Society Jul 2021

History News, Florida Historical Society

Florida Historical Quarterly

Announcements and Activities


Contents Of Volume Xlix, Florida Historical Society Jul 2021

Contents Of Volume Xlix, Florida Historical Society

Florida Historical Quarterly

Contains a list of articles and authors for Vol. 49


History News, Florida Historical Society Jul 2021

History News, Florida Historical Society

Florida Historical Quarterly

Notice of the annual meeting, speakers' bureau, news from local historical societies


The Annual Meeting, May 9-10, 1969, Florida Historical Society Jul 2021

The Annual Meeting, May 9-10, 1969, Florida Historical Society

Florida Historical Quarterly

Proceedings of the sixty-seventh annual meeting of the Florida Historical Society


Contents Of Volume Xlviii, Florida Historical Society Jul 2021

Contents Of Volume Xlviii, Florida Historical Society

Florida Historical Quarterly

Contains a list of articles and authors for Vol. 48


Stay Savvy With Scholarly Communication: The Digital Afterlife, Sandy Avila, Sarah Norris Jul 2021

Stay Savvy With Scholarly Communication: The Digital Afterlife, Sandy Avila, Sarah Norris

Scholarly Communication Brown Bag Series

No abstract provided.


University Of Central Florida Graduate Catalog, 2021 - 2022, University Of Central Florida Jul 2021

University Of Central Florida Graduate Catalog, 2021 - 2022, University Of Central Florida

UCF Catalogs

No abstract provided.


Antecedents And Outcomes Of Health Risk Perceptions In Tourism, Following The Covid-19 Pandemic, Maksim Godovykh, Abraham Pizam, Frida Bahja Jul 2021

Antecedents And Outcomes Of Health Risk Perceptions In Tourism, Following The Covid-19 Pandemic, Maksim Godovykh, Abraham Pizam, Frida Bahja

Faculty Scholarship and Creative Works

Purpose: The purpose of this paper is to clarify the concept of perceived risks, identify the main antecedents and outcomes of health risk perceptions and propose a conceptual model of health risk perceptions in tourism.

Design/methodology/approach: This paper provides a review of the literature on customer risk perceptions, along with their antecedents and outcomes, and proposes a conceptual model of health risk perceptions in tourism.

Findings: Key findings reveal that the main factors of health risk perceptions can be broadly classified into cognitive, affective, individual and contextual components. The proposed conceptual model of health risk perceptions provides a theoretically integrated …


The Pandemic Ruined My Social Skills, Ashley C. Turner Jun 2021

The Pandemic Ruined My Social Skills, Ashley C. Turner

UCF Forum

I don’t know if you noticed, but we are back outside! The world is opening back up, and after over a year of being in the house, working from home, and attending Zoom celebrations and parties, I may not be the same person I used to be.


Opening Calasys To All Members, Sai Deng, Weiling Liu, Suzhen Chen, Mingyan Li, Meng Qu Jun 2021

Opening Calasys To All Members, Sai Deng, Weiling Liu, Suzhen Chen, Mingyan Li, Meng Qu

Faculty Scholarship and Creative Works

Since the Chinese American Librarians Association’s Academic Resources and Repository System (CALASYS, https://ir.cala-web.org/) was initiated in 2013, its collections have grown gradually by way of the Committee’s curation and entries with occasional help from LIS students. In order to resolve the bottleneck problems, promote CALASYS and expand its content, the 2020-2021 CALASYS Committee has strongly pursued the idea of opening CALASYS to all of the CALA members. The Committee began to implement the author self-contribution plug-in in the CALASYS’ Omeka platform in 2020. This poster will focus on the implementation of the self-contribution plug-in. It will cover the main …


Episode 2: Claire Connolly Knox: Crisis And Emergency Management In Our Environment, University Of Central Florida Jun 2021

Episode 2: Claire Connolly Knox: Crisis And Emergency Management In Our Environment, University Of Central Florida

Knights Do That Podcast Transcripts

In this week’s Knights Do That episode, we speak with Associate Professor Claire Connolly Knox, who is an expert in crisis and emergency management. She released a new book this year and serves as the emergency and crisis management academic program coordinator in the College of Community Innovation and Education. During her conversation with host Alex Cumming, she discusses hurricane season, impact of coastal wetlands and learning from crises, such as Marjory Stoneman Douglas, and Pulse Nightclub.

Produced by UCF, the podcast highlights students, faculty, staff, administrators and alumni who do incredible things on campus, in the community and …


Copyright In A Post-Covid World: How Remote Teaching Has Informed Copyright And Licensing Support, Sarah A. Norris Jun 2021

Copyright In A Post-Covid World: How Remote Teaching Has Informed Copyright And Licensing Support, Sarah A. Norris

Faculty Scholarship and Creative Works

Lightning Talk presented at the Kraemer Copyright Conference 2021.

The COVID-19 pandemic rapidly changed the teaching environment and has provided both challenges and opportunities for copyright and licensing support. This lightning talk will reflect on the public health crisis’ impact on online teaching, explore copyright and licensing challenges faced by educators, share examples from the University of Central Florida, and provide best practices and tips for outreach and support for those who facilitate copyright information at their institution. It will also reflect on how the pandemic has provided increased interest in open access materials, including openly licensed works and open …


University Of Central Florida Undergraduate Catalog, 2021 - 2022, University Of Central Florida Jun 2021

University Of Central Florida Undergraduate Catalog, 2021 - 2022, University Of Central Florida

UCF Catalogs

No abstract provided.


Revisiting Attitudes Towards English In Cameroon And The Rush For Emi: Positioning Education For All Vision, Eric Enongene Ekembe May 2021

Revisiting Attitudes Towards English In Cameroon And The Rush For Emi: Positioning Education For All Vision, Eric Enongene Ekembe

Journal of English Learner Education

The rush to English and English medium education (EMI) is fashionably a global tendency, and research in the domain has extensively explored the effects of such rush on social justice, quality education, economic and power dynamics across contexts. Given the multifaceted challenges related to the provision of English and accessibility to EMI, the relationship between UNESCO’s Education For All vision and access to English tends to be complicated. This paper examines the commonly-stated quest for English in Cameroon with a focus on attitudes towards English and EMI. The purpose is to understand the interface between the rush to EMI and …


Analysis Of Elementary School English Teachers’ Perceptions Of And Design For Differentiated Reading Instruction, Chin-Wen Chien May 2021

Analysis Of Elementary School English Teachers’ Perceptions Of And Design For Differentiated Reading Instruction, Chin-Wen Chien

Journal of English Learner Education

This study explored the influence of a course in an endorsement program on 22 elementary school Taiwanese English teachers’ perceptions of and designs for differentiated reading instruction. Based on the data analysis of the questionnaire, peer- and self-evaluation, and final projects, this study has two major findings. First, participants gained competence in research-based instructional strategies and approaches for differentiated reading instruction through the endorsement program. Tiered assignments were the most popular activities designed by the participants for differentiated reading instruction. Secondly, their self-efficacy gained in terms of improving their learners’ reading performance and solving their reading problems. This study suggested …


Dual Language Effectiveness To Narrow Achievement Gaps: A Quantitative Correlational Study, Belinda Reyes Ed.D. May 2021

Dual Language Effectiveness To Narrow Achievement Gaps: A Quantitative Correlational Study, Belinda Reyes Ed.D.

Journal of English Learner Education

An increase in the English learner (EL) population is evident in public schools throughout the United States. Academic achievement gaps between ELs and non-EL peers persist from early childhood through the post-secondary level (Florida Department of Education, 2019c). The gap in the literature is the lack of studies analyzing the language acquisition of ELs enrolled in dual language programs to narrow the achievement gap of ELs. Transformative Learning Theory and the Dynamic Systems Theory are the foundation of the theoretical framework. Key research questions seek data on the relationship between standardized assessments measuring language acquisition and academic performance of third-grade …


Introducing: Knights Do That, University Of Central Florida May 2021

Introducing: Knights Do That, University Of Central Florida

Knights Do That Podcast Transcripts

The university's new podcast Knights Do That is now available to download on a streaming platform near you.

Produced by UCF Marketing, the podcast will focus on Knights who do incredible things on campus, in the community and around the globe. The idea is inspired by the students, faculty, administrators, staff and alumni who continue to push the needle forward as innovators, entrepreneurs and creators impacting the world around them.

The podcast's introductory episode with host Alex Cumming debuts May 17 on Spotify, Apple and other podcast streaming platforms. Cumming is an Orlando native, the son of a three-time UCF …


Historical News, Florida Historical Society May 2021

Historical News, Florida Historical Society

Florida Historical Quarterly

Notice of the annual meeting, manuscript acquisitions


The Annual Meeting, May 3-4, 1968, Florida Historical Society May 2021

The Annual Meeting, May 3-4, 1968, Florida Historical Society

Florida Historical Quarterly

Minutes of the Directors meeting


Director's Meeting, December 2, 1967, Florida Historical Society May 2021

Director's Meeting, December 2, 1967, Florida Historical Society

Florida Historical Quarterly

Minutes from the directors meeting