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Cross-Domain Disaggregation Of Electricity For Heating In All-Electric School Buildings – Learning From School Buildings With District Heating, Synne Krekling Lien, Ada Canaydin, Clayton Miller, Chun Fu, Hussain Kazmi, Jayaprakash Rajasekharan Dec 2025

Cross-Domain Disaggregation Of Electricity For Heating In All-Electric School Buildings – Learning From School Buildings With District Heating, Synne Krekling Lien, Ada Canaydin, Clayton Miller, Chun Fu, Hussain Kazmi, Jayaprakash Rajasekharan

Research Collection College of Integrative Studies

Electric heating is widespread in Norwegian buildings and significantly contributes to peak loads in the electricity grid. Non-residential buildings are typically heated either by district heating or a combination of electrical heating appliances. Despite its widespread use, most buildings lack sub-meters for electric heating. As a result, the true potential for energy efficiency and load flexibility from heating appliances in buildings remains unknown. Non-intrusive load monitoring and disaggregation techniques offer alternatives to sub-metering by using data-driven methods to extract electricity use for appliances from time-series data. However, little research has been conducted on disaggregating electrical heating loads from low-resolution data, …

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The Pluralistic Natural Capital Values Of A Tropical City, Adrienne Gret-Regamey, Et Al. Dec 2025

The Pluralistic Natural Capital Values Of A Tropical City, Adrienne Gret-Regamey, Et Al.

Research Collection College of Integrative Studies

Nature in cities is essential for human well-being. Quantifying and valuing the goods and services provided by nature to city dwellers is missing in tropical contexts. Yet, as cities worldwide face similar challenges, understanding the services provided by tropical urban ecosystems becomes imperative for effective management. Here, we present the first Natural Capital Assessment of a tropical city, unveiling three critical insights. Firstly, we demonstrate the vital reliance of a developed tropical city on nature, particularly for climate change mitigation through regulating services. Secondly, we identify intact natural areas as Singapore’s most valuable assets, stressing the significance of the quality …

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Building A Restructuring Hub: Lessons From Singapore, Aurelio Gurrea-Martinez Dec 2025

Building A Restructuring Hub: Lessons From Singapore, Aurelio Gurrea-Martinez

Research Collection Yong Pung How School Of Law

This article seeks to analyze the legal, market, and institutional features needed to become an international hub for debt restructuring. To that end, it examines the strategy adopted by Singapore as well as the market and institutional factors generally found in other leading legal and financial centers such as the United States, the United Kingdom, and Hong Kong. It is argued that in jurisdictions that have traditionally had creditor-oriented insolvency systems, such as Singapore, the United Kingdom, and Hong Kong, one of the primary challenges when enhancing the restructuring framework for debtors is ensuring that the insolvency system remains protective …

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Digital Communications Between Firms And Investors: Impact Of Explanatory Responses On Investor Engagement In Online Financial Q&A, Runyu Wang, Zili Zhang, Keng Siau, Ziqiong Zhang Dec 2025

Digital Communications Between Firms And Investors: Impact Of Explanatory Responses On Investor Engagement In Online Financial Q&A, Runyu Wang, Zili Zhang, Keng Siau, Ziqiong Zhang

Research Collection School Of Computing and Information Systems

The emerging trend of digital communications between firms and investors through online question-and-answer (Q&A) platforms is recognized as a vital strategy for managing investor relations, contributing to enhanced market efficiency and information transparency through increased information exchange. Potential investors can seek responses from firm managers to address their information needs, thereby mitigating market uncertainties. To provide foundational insights, we conduct a survey of investors to assess their awareness, usage, and perceptions of firm-investor Q&A platforms. In the subsequent empirical study, we specifically focus on the substance of managers’ responses, which are primarily aimed at clarifying firm events or information. In …

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Sopo: Text-To-Motion Generation Using Semi-Online Preference Optimization, Xiaofeng Tan, Hongsong Wang, Xin Geng, Pan Zhou Dec 2025

Sopo: Text-To-Motion Generation Using Semi-Online Preference Optimization, Xiaofeng Tan, Hongsong Wang, Xin Geng, Pan Zhou

Research Collection School Of Computing and Information Systems

Text-to-motion generation is essential for advancing the creative industry but often presents challenges in producing consistent, realistic motions. To address this, we focus on fine-tuning text-to-motion models to consistently favor highquality, human-preferred motions—a critical yet largely unexplored problem. In this work, we theoretically investigate the DPO under both online and offline settings, and reveal their respective limitation: overfitting in offline DPO, and biased sampling in online DPO. Building on our theoretical insights, we introduce Semi-online Preference Optimization (SoPo), a DPO-based method for training text-to-motion models using “semi-online” data pair, consisting of unpreferred motion from online distribution and preferred motion in …

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Uniteformer: Unifying Node And Edge Modalities In Transformers For Vehicle Routing Problem, Dian Meng, Zhiguang Cao, Jie Gao, Yaoxin Wu, Yaqing Hou Dec 2025

Uniteformer: Unifying Node And Edge Modalities In Transformers For Vehicle Routing Problem, Dian Meng, Zhiguang Cao, Jie Gao, Yaoxin Wu, Yaqing Hou

Research Collection School Of Computing and Information Systems

Neural solvers for the Vehicle Routing Problem (VRP) have typically relied on either node or edge inputs, limiting their flexibility and generalization in real-world scenarios. We propose UniteFormer, a unified neural solver that supports node-only, edge-only, and hybrid input types through a single model trained via joint edge-node modalities. UniteFormer introduces: (1) a mixed encoder that integrates graph convolutional networks and attention mechanisms to collaboratively process node and edge features, capturing cross-modal interactions between them; and (2) a parallel decoder enhanced with query mapping and a feed-forward layer for improved representation. The model is trained with REINFORCE by randomly sampling …

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Large Language Models As End-To-End Combinatorial Optimization Solvers, Xia Jiang, Yaoxin Wu, Minshuo Li, Zhiguang Cao, Yingqian Zhang Dec 2025

Large Language Models As End-To-End Combinatorial Optimization Solvers, Xia Jiang, Yaoxin Wu, Minshuo Li, Zhiguang Cao, Yingqian Zhang

Research Collection School Of Computing and Information Systems

Combinatorial optimization (CO) problems, central to decision-making scenarios like logistics and manufacturing, are traditionally solved using problem-specific algorithms requiring significant domain expertise. While large language models (LLMs) have shown promise in automating CO problem solving, existing approaches rely on intermediate steps such as code generation or solver invocation, limiting their generality and accessibility. This paper introduces a novel framework that empowers LLMs to serve as end-to-end CO solvers by directly mapping natural language problem descriptions to solutions. We propose a two-stage training strategy: supervised fine-tuning (SFT) imparts LLMs with solution generation patterns from domain-specific solvers, while a feasibility-and-optimality-aware reinforcement learning …

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Multi-Task Vehicle Routing Solver Via Mixture Of Specialized Experts Under State-Decomposable Mdp, Yuxin Pan, Zhiguang Cao, Chengyang Gu, Liu Liu, Peilin Zhao, Yize Chen, Fangzhen Lin Dec 2025

Multi-Task Vehicle Routing Solver Via Mixture Of Specialized Experts Under State-Decomposable Mdp, Yuxin Pan, Zhiguang Cao, Chengyang Gu, Liu Liu, Peilin Zhao, Yize Chen, Fangzhen Lin

Research Collection School Of Computing and Information Systems

Existing neural methods for multi-task vehicle routing problems (VRPs) typically learn unified solvers to handle multiple constraints simultaneously. However, they often underutilize the compositional structure of VRP variants, each derivable from a common set of basis VRP variants. This critical oversight causes unified solvers to miss out the potential benefits of basis solvers, each specialized for a basis VRP variant. To overcome this limitation, we propose a framework that enables unified solvers to perceive the shared-component nature across VRP variants by proactively reusing basis solvers, while mitigating the exponential growth of trained neural solvers. Specifically, we introduce a State-Decomposable MDP …

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Learning Memory-Enhanced Improvement Heuristics For Flexible Job Shop Scheduling, Jiaqi Wang, Zhiguang Cao, Peng Zhao, Rui Cao, Yubin Xiao, Yuan Jiang, You Zhou Dec 2025

Learning Memory-Enhanced Improvement Heuristics For Flexible Job Shop Scheduling, Jiaqi Wang, Zhiguang Cao, Peng Zhao, Rui Cao, Yubin Xiao, Yuan Jiang, You Zhou

Research Collection School Of Computing and Information Systems

The rise of smart manufacturing under Industry 4.0 introduces mass customization and dynamic production, demanding more advanced and flexible scheduling techniques. The flexible job-shop scheduling problem (FJSP) has attracted significant attention due to its complex constraints and strong alignment with real-world production scenarios. Current deep reinforcement learning (DRL)-based approaches to FJSP predominantly employ constructive methods. While effective, they often fall short of reaching (near-)optimal solutions. In contrast, improvement-based methods iteratively explore the neighborhood of initial solutions and are more effective in approaching optimality. However, the flexible machine allocation in FJSP poses significant challenges to the application of this framework, including …

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Island-Based Evolutionary Computation With Diverse Surrogates And Adaptive Knowledge Transfer For High-Dimensional Data-Driven Optimization, Xianrong Zhang, Yuejiao Gong, Zhiguang Cao, Jun Zhang Dec 2025

Island-Based Evolutionary Computation With Diverse Surrogates And Adaptive Knowledge Transfer For High-Dimensional Data-Driven Optimization, Xianrong Zhang, Yuejiao Gong, Zhiguang Cao, Jun Zhang

Research Collection School Of Computing and Information Systems

In recent years, there has been a growing interest in data-driven evolutionary algorithms (DDEAs) employing surrogate models to approximate the objective functions with limited data. However, current DDEAs are primarily designed for lower-dimensional problems and their performance drops significantly when applied to large-scale optimization problems (LSOPs). To address the challenge, this paper proposes an offline DDEA named DSKT-DDEA. DSKT-DDEA leverages multiple islands that utilize different data to establish diverse surrogate models, fostering diverse subpopulations and mitigating the risk of premature convergence. In the intra-island optimization phase, a semi-supervised learning method is devised to fine-tune the surrogates. It not only facilitates …

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Coresets For Clustering Under Stochastic Noise, Lingxiao Huang, Zhize Li, Nisheeth K. Vishnoi, Runkai Yang, Haoyu Zhao Dec 2025

Coresets For Clustering Under Stochastic Noise, Lingxiao Huang, Zhize Li, Nisheeth K. Vishnoi, Runkai Yang, Haoyu Zhao

Research Collection School Of Computing and Information Systems

We study the problem of constructing coresets for $(k, z)$-clustering when the input dataset is corrupted by stochastic noise drawn from a known distribution. In this setting, evaluating the quality of a coreset is inherently challenging, as the true underlying dataset is unobserved. To address this, we investigate coreset construction using surrogate error metrics that are tractable and provably related to the true clustering cost. We analyze a traditional metric from prior work and introduce a new error metric that more closely aligns with the true cost. Although our metric is defined independently of the noise distribution, it enables approximation …

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Generalization Bounds For Rank‑Sparse Neural Networks, Antoine Ledent, Rodrigo Alves, Yunwen Lei Dec 2025

Generalization Bounds For Rank‑Sparse Neural Networks, Antoine Ledent, Rodrigo Alves, Yunwen Lei

Research Collection School Of Computing and Information Systems

It has been recently observed in much of the literature that neural networks exhibit a bottleneck rank property: for larger depths, the activation and weights of neural networks trained with gradient-based methods tend to be of approximately low rank. In fact, the rank of the activations of each layer converges to a fixed value referred to as the “bottleneck rank”, which is the minimum rank required to represent the training data. This perspective is in line with the observation that regularizing linear networks (without activations) with weight decay is equivalent to minimizing the Schatten p quasi norm of the neural …

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Sempo: Lightweight Foundation Models For Time Series Forecasting, Hui He, Kun Yi, Yuanchi Ma, Qi Zhang, Zhengdong Niu, Guansong Pang Dec 2025

Sempo: Lightweight Foundation Models For Time Series Forecasting, Hui He, Kun Yi, Yuanchi Ma, Qi Zhang, Zhengdong Niu, Guansong Pang

Research Collection School Of Computing and Information Systems

The recent boom of large pre-trained models witnesses remarkable success in developing foundation models (FMs) for time series forecasting. Despite impressive performance across diverse downstream forecasting tasks, existing time series FMs possess massive network architectures and require substantial pre-training on large-scale datasets, which significantly hinders their deployment in resource-constrained environments. In response to this growing tension between versatility and affordability, we propose SEMPO, a novel lightweight foundation model that requires pretraining on relatively small-scale data, yet exhibits strong general time series forecasting. Concretely, SEMPO comprises two key modules: 1) energy-aware SpEctral decomposition module, that substantially improves the utilization of pre-training …

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Design Principles For Customer‑Engaging Digital Service Systems: An Action Research Study, Keng Siau, Xiaofeng Chen, Xin Tan Dec 2025

Design Principles For Customer‑Engaging Digital Service Systems: An Action Research Study, Keng Siau, Xiaofeng Chen, Xin Tan

Research Collection School Of Computing and Information Systems

Digital services represent a business approach employed by organizations to operate in the digital environment. However, systematic development guidelines for developing quality digital service systems are lacking in the literature. The authors identified four general challenges for developing and implementing customer-engaging digital service systems (CEDSS). By employing the method of canonical action research in a digital service system project, they derived 10 design principles for developing high-quality CEDSS. They empirically evaluated the design principles in the development project and through follow-up focus group sessions. The design principles provide applicable and actionable guidelines for the development of CEDSS.

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Accuracy-Enabling Differential Privacy-Preserving Truth Discovery, Man Zhang, Xinghua Li, Yinbin Miao, Bin Luo, Siqi Ma, Robert H. Deng Dec 2025

Accuracy-Enabling Differential Privacy-Preserving Truth Discovery, Man Zhang, Xinghua Li, Yinbin Miao, Bin Luo, Siqi Ma, Robert H. Deng

Research Collection School Of Computing and Information Systems

Perturbation-based privacy-preserving truth discovery requires the Service Provider (SP) to calculate the truthful aggregation result from perturbed data of the Data Sources (DSs), which inevitably damages the aggregation accuracy due to perturbation noise added in the data. Thus, the existing works attempt to relieve the perturbation errors by reducing noise amounts or adjusting aggregation weights of DSs. However, the former sacrifices DSs’ privacy preservation and the latter has the limited accuracy recovery performance. Aiming at it, we propose an accuracy-enabling differential privacy-preserving truth discovery consisting of an independence-guaranteed data perturbation module and a progressive-private noise elimination module. Specifically, in the …

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Bias Testing And Mitigation In Llm-Based Code Generation, Dong Huang, Jie M. Zhang, Qingwen Bu, Xiaofei Xie, Junjie Chen, Heming Cui Dec 2025

Bias Testing And Mitigation In Llm-Based Code Generation, Dong Huang, Jie M. Zhang, Qingwen Bu, Xiaofei Xie, Junjie Chen, Heming Cui

Research Collection School Of Computing and Information Systems

As the adoption of LLMs becomes more widespread in software coding ecosystems, a pressing issue has emerged: does the generated code contain social bias and unfairness, such as those related to age, gender, and race? This issue concerns the integrity, fairness, and ethical foundation of software applications that depend on the code generated by these models but are underexplored in the literature. This paper presents a novel bias testing framework that is specifically designed for code generation tasks. Based on this framework, we conduct an extensive empirical study on the biases in code generated by five widely studied LLMs (i.e., …

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A Rate-Dependent Coreset Selector For Continual Learning On Time-Varying Data Distributions, Zilin Luo, Zichen Tian, Yaoyao Liu, Qianru Sun Dec 2025

A Rate-Dependent Coreset Selector For Continual Learning On Time-Varying Data Distributions, Zilin Luo, Zichen Tian, Yaoyao Liu, Qianru Sun

Research Collection School Of Computing and Information Systems

In this paper we review the concept of “phase” defined in Class-Incremental Learning (CIL), i.e., learning new classes while not forgetting old ones. Due to this design, classic CIL algorithms are mostly offline or can handle only intensive data distribution shifts across the phases. However, real-world data streams are often online, usually with uncertain or untraceable changes in their data distributions. To this end, we design the per-step distribution shifts by modeling the class sampling weights using bell-shaped curves. Such a design respects the rise-and-fall nature and presents realistic but underexplored challenges for CIL: 1) The data non-stationarity across steps …

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Genscore: Agent-Based Short-Answer Question Generation And Scoring In Software Engineering Courses, Nguyen Binh Duong Ta, Lwin Khin Shar Dec 2025

Genscore: Agent-Based Short-Answer Question Generation And Scoring In Software Engineering Courses, Nguyen Binh Duong Ta, Lwin Khin Shar

Research Collection School Of Computing and Information Systems

Short-answer questions are commonly used in educational assessments, as they are often viewed as a more effective way than multiple-choice questions to determine whether students have achieved the intended learning outcomes. However, manually creating appropriate questions targeting different cognitive levels such as those defined by the Bloom’s Taxonomy, and grading text answers from students are not trivial tasks for instructors. Existing work on auto-question generation and scoring in computing education typically targets coding-based questions. However, in software engineering courses, assessments can extend beyond coding to understanding of processes, DevOps methodologies, system design, etc. This work aims to address the dual …

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Reliable-Data-Split (Rds): Maximizing Model Potential With Reinforced Selection Strategy, Hoang D. Nguyen, Xuan-Son Vu, Quoc Tuan Truong, Duc-Trong Le Dec 2025

Reliable-Data-Split (Rds): Maximizing Model Potential With Reinforced Selection Strategy, Hoang D. Nguyen, Xuan-Son Vu, Quoc Tuan Truong, Duc-Trong Le

Research Collection School Of Computing and Information Systems

The nexus between data characteristics and parametric models is fundamental for developing effective and reliable artificial intelligence (AI) systems. Mismatches in data properties for model development may lead to deleterious effects on AI model performance in machine learning practice. This paper proposes a Reliable Data Split (RDS) procedure to learn how to select data points that will generalise the target domain adequately by employing prior knowledge of the data generative process. We introduce a reinforced selection strategy using deep reinforcement learning with diverse black box predictors in maximising ensemble rewards as the proxy of model performance potential while maintaining an …

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Immersion In Virtual Cultural Heritage: Framework, Research Landscape, Future Directions, And Ongoing Study, Xuenan Huo, Keng Siau Dec 2025

Immersion In Virtual Cultural Heritage: Framework, Research Landscape, Future Directions, And Ongoing Study, Xuenan Huo, Keng Siau

Research Collection School Of Computing and Information Systems

This study proposes that a nuanced understanding of immersion’sdistinct dimensions and their mediating role between technical de-sign features and cultural learning outcomes is critical for advancingVirtual Cultural Heritage (VCH) research and practice. To advancethe immersion designs in the field of VCH, the study provides anoverview of the immersion nuances and research state-of-the-artof VCH studies. A tripartite framework of spatial, emotional, andsocial immersion in virtual environments is articulated. A litera-ture review was conducted based on this framework. The reviewreveals multiple research gaps and opportunities, including absenceof immersion, predominant focus on spatial immersion, lagged AIintegration, lack of accessibility and inclusive designs, and …

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Mando-Llm: Heterogeneous Graph Transformers With Large Language Models For Smart Contract Vulnerability Detection, Nhat Minh Nguyen, Huu Hoang Nguyen, Long Le Thanh, Zahra Ahmadi, Thanh Nam Doan, Daoyuan Wu, Lingxiao Jiang Dec 2025

Mando-Llm: Heterogeneous Graph Transformers With Large Language Models For Smart Contract Vulnerability Detection, Nhat Minh Nguyen, Huu Hoang Nguyen, Long Le Thanh, Zahra Ahmadi, Thanh Nam Doan, Daoyuan Wu, Lingxiao Jiang

Research Collection School Of Computing and Information Systems

Detecting vulnerabilities in smart contracts is vital for the security and reliability of decentralized apps. To facilitate vulnerability detection, contract codes, including bug patterns, are represented as heterogeneous graphs with various nodes and edges, like control-flow and function-call graphs. However, existing graph learning techniques struggle with large, complex graphs. This paper presents MANDO-LLM, a novel framework that combines heterogeneous graph transformers (HGTs) with large language models (LLMs) for detecting vulnerabilities in smart contracts represented as heterogeneous contract graphs built upon control-flow and call graphs. MANDO-LLM uses LLMs to capture code features from control-flow and call data, customizes HGTs to learn …

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Evaluating Defi Vulnerabilities: The Role Of Bug Bounty Programs On Defi Software Supply Chain, Ping Fan Ke, Yi Meng Lau, Lingxiao Jiang Dec 2025

Evaluating Defi Vulnerabilities: The Role Of Bug Bounty Programs On Defi Software Supply Chain, Ping Fan Ke, Yi Meng Lau, Lingxiao Jiang

Research Collection School Of Computing and Information Systems

Decentralized finance (DeFi), powered by blockchain technology, enables peer-to-peer financial transactions without intermediaries. Despite rapid adoption, DeFi attracts malicious actors exploiting vulnerabilities. To mitigate risks, we propose a framework assessing entry points in the DeFi software supply chain: smart contracts, oracles/third-party feeds, user interfaces, off-chain storage, and crypto wallets. Applying this framework, we evaluate whether industry solutions—particularly bug bounty programs—adequately address these gaps. Our preliminary analysis indicates that most programs cover smart contract vulnerabilities (85.7%), followed by user interface issues (21.3%) and crypto wallet loopholes (11.9%). However, third-party risks, such as oracle feeds, are frequently deemed out of scope. This …

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A Socio-Technical Analysis Of Market Reactions On Meme Coins: Trump’S Presidential Effect, Ping Fan Ke, Yi Meng Lau Dec 2025

A Socio-Technical Analysis Of Market Reactions On Meme Coins: Trump’S Presidential Effect, Ping Fan Ke, Yi Meng Lau

Research Collection School Of Computing and Information Systems

Meme coins are a unique type of cryptocurrency whose value is shaped by internet culture and viral trends. This study introduces a socio-technical research model to examine key factors influencing meme coin dynamics and applies it to analyze market reactions to Donald Trump’s 2024 U.S. presidential election victory and inauguration, focusing on the $TRUMP meme coin and other politics-related meme coins, known as PolitiFi. Using a mixed-methods approach, we analyze publicly available news, social media activity, and marketplace data to investigate the interaction between social engagement and technical infrastructure. Econometric analysis shows that Trump-related events triggered short-term price surges, increased …

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Misodice: Multi-Agent Imitation From Mixed-Quality Demonstrations, The Viet Bui, Tien Mai, Hong Thanh Nguyen Dec 2025

Misodice: Multi-Agent Imitation From Mixed-Quality Demonstrations, The Viet Bui, Tien Mai, Hong Thanh Nguyen

Research Collection School Of Computing and Information Systems

We study offline imitation learning (IL) in cooperative multi-agent settings, where demonstrations have unlabeled mixed quality - containing both expert and suboptimal trajectories. Our proposed solution is structured in two stages: trajectory labeling and multi-agent imitation learning, designed jointly to enable effective learning from heterogeneous, unlabeled data. In the first stage, we combine advances in large language models and preference-based reinforcement learning to construct a progressive labeling pipeline that distinguishes expert-quality trajectories. In the second stage, we introduce MisoDICE, a novel multi-agent IL algorithm that leverages these labels to learn robust policies while addressing the computational complexity of large joint …

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A Partition Cover Approach To Tokenization, Jia Peng Lim, Shawn Tan, Davin Choo, Hady Wirawan Lauw Dec 2025

A Partition Cover Approach To Tokenization, Jia Peng Lim, Shawn Tan, Davin Choo, Hady Wirawan Lauw

Research Collection School Of Computing and Information Systems

Tokenization is the process of encoding strings into tokens of a fixed vocabulary size, and is widely utilized in Natural Language Processing applications. The leading tokenization algorithm today is Byte Pair Encoding (BPE), which formulates the tokenization problem as a compression problem and tackles it by performing sequences of merges. In this work, we formulate tokenization as an optimization objective, show that it is NP-hard via a simple reduction from vertex cover, and propose a polynomial-time greedy algorithm GreedTok. Our formulation naturally relaxes to the well-studied weighted maximum coverage problem which has a simple -approximation algorithm GreedWMC. Through empirical evaluations …

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Designing Payment Models For The Poor, Bhavani Shanker Uppari, Sasa Zorc Dec 2025

Designing Payment Models For The Poor, Bhavani Shanker Uppari, Sasa Zorc

Research Collection Lee Kong Chian School Of Business

Millions of people in poverty lack access to basic services such as energy, clean water, and cooking gas. Private firms are increasingly delivering these services—for example, by offering solar home systems or clean cooking packages with remote lockout capabilities—through pay-as-you-go (PAYGo) contracts that give consumers flexibility over payment timing and amount to match their erratic cash flows. Because firms cannot observe consumer liquidity, however, consumers may misuse this flexibility and prioritize other needs over repayment. We study how to design contracts that preserve flexibility while creating incentives for timely repayment using an optimal contracting approach. The optimal contract summarizes each …

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Over-Reliance On Aesthetics? The Appearance-Reveals-Character Lay Theory Increases Consumers’ Devaluation Of Unattractive Produce, Shilpa Madan, Krishna Savani, Gita Venkataramani Johar Dec 2025

Over-Reliance On Aesthetics? The Appearance-Reveals-Character Lay Theory Increases Consumers’ Devaluation Of Unattractive Produce, Shilpa Madan, Krishna Savani, Gita Venkataramani Johar

Research Collection Lee Kong Chian School Of Business

Approximately 40% of all produce is rejected because it appears unattractive, contributing significantly to food waste. Whereas previous research attributes this devaluation to the ugly-is-bad effect, this research identifies an important moderator of consumers’ reliance on this heuristic: the lay theory that a person’s outer appearance reveals their inner character. Specifically, consumers who believe that people’s appearances reveal their character are less willing to accept unattractive (vs. attractive) produce because they generalize their lay theory to produce and are, thus, more likely to infer that unattractive produce is of lower quality. Consumers who do not hold the lay theory do …

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The Token-Effort Effect: Trivial Redemption Effort Increases Price Promotions Effectiveness, Kuangjie Zhang, Thomas Allard, Nidhi Agrawal, Rajesh Bagchi Dec 2025

The Token-Effort Effect: Trivial Redemption Effort Increases Price Promotions Effectiveness, Kuangjie Zhang, Thomas Allard, Nidhi Agrawal, Rajesh Bagchi

Research Collection Lee Kong Chian School Of Business

This research documents how introducing redemption tasks requiring a token (i.e., trivial) amount of effort—for instance, by asking the consumer to enter a promo code or solve a CAPTCHA to receive a discount—increases price promotion effectiveness compared with equivalent straight discounts (i.e., applied automatically). Eight studies (including two field experiments) and three additional Web Appendix studies provide robust evidence for the beneficial effect of token-effort requirements on redemption rates. This effect occurs because the easy-to-attain redemption task induces a high perceived return on effort. Thus, this effect only occurs when the redemption task requires token-type effort but not when it …

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The Persistence Of Homophobia In Men’S Friendship Norms, Sherrie Y. Xue, Stephanie C. Lin, Christilene Du Plessis Dec 2025

The Persistence Of Homophobia In Men’S Friendship Norms, Sherrie Y. Xue, Stephanie C. Lin, Christilene Du Plessis

Research Collection Lee Kong Chian School Of Business

Across five studies and one supplementary study (five preregistered; N = 3,215 adults), we found that men, more than women, avoided shared experiences (e.g., going to the movies, sharing food) with individuals of the same gender. Furthermore, persistent societal expectations that men should be unambiguously heterosexual underpinned this pattern: Men felt more apprehensive about signaling same-gender romance in platonic relationships than women did. In turn, romantic prototypicality drove the pattern of men (more than women) avoiding shared activities, above and beyond differences in how hedonic, enjoyable, and feminine the activities were; our findings further suggested that men’s reluctance to share …

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Incident-Driven Esg Engagements, Hao Liang, Yongheng Sun, T. Mandy Tham Dec 2025

Incident-Driven Esg Engagements, Hao Liang, Yongheng Sun, T. Mandy Tham

Research Collection Lee Kong Chian School Of Business

We examine when and why institutional investors engage portfolio firms on ESG issues using proprietary engagement records from a European asset manager. Salient negative incidents emerge as a powerful trigger—second only to firm size—because they heighten reputational accountability for investors and reveal new information about hidden ESG weaknesses, particularly at firms perceived as ESG leaders. Monitoring also extends along the supply chain: incidents at key suppliers prompt investor engagement with focal firms. Finally, engagement is associated with higher firm value, stronger ESG performance, and increased cash flows. Together, the findings illuminate the drivers and mechanisms of ESG engagement and underscore …

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