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Articles 541 - 570 of 5450
Full-Text Articles in Entire DC Network
Adapting Online Customer Reviews For Blind Users: A Case Study Of Restaurant Reviews, Mohan Sunkara, Akshay Kolgar Nayak, Sandeep Kalari, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok
Adapting Online Customer Reviews For Blind Users: A Case Study Of Restaurant Reviews, Mohan Sunkara, Akshay Kolgar Nayak, Sandeep Kalari, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok
Computer Science Faculty Publications
Online reviews have become an integral aspect of consumer decision-making on e-commerce websites, especially in the restaurant industry. Unlike sighted users who can visually skim through the reviews, perusing reviews remains challenging for blind users, who rely on screen reader assistive technology that supports predominantly one-dimensional narration of content via keyboard shortcuts. In an interview study, we uncovered numerous pain points of blind screen reader users with online restaurant reviews, notably, the listening fatigue and frustration after going through only the first few reviews. To address these issues, we developed QuickCue assistive tool that performs aspect-focused sentiment-driven summarization to reorganize …
Characterizing Language Use In Online Accessibility Discussion Forums, Nithiya Venkatraman, Anand Ravi Aiyer, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok
Characterizing Language Use In Online Accessibility Discussion Forums, Nithiya Venkatraman, Anand Ravi Aiyer, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok
Computer Science Faculty Publications
Discussion forums are one of the favored platforms for knowledge sharing. Given their popularity, copious research exists on understanding the linguistic and behavioral characteristics of forum conversations, so as to inform the design of many downstream applications including discourse visualization, sentiment analysis, and question answering. However, prior investigations have mainly focused on general forums designed primarily for sighted users, and as such the applicability of their findings to dedicated accessibility discussion forums frequented by blind screen reader users remains unanswered. To bridge this knowledge gap and facilitate the development of better-informed assistive technologies for blind people, we investigated language use …
Contextual Memory Recall: A Novel Metric For Class Incremental Learning, Balasubramanian S, Sai Subramaniam M., Sai Sriram Talasu, Yedu Krishna P., Pranav Phanindra Sai M., Darshan Gera, Ravi Mukkamala
Contextual Memory Recall: A Novel Metric For Class Incremental Learning, Balasubramanian S, Sai Subramaniam M., Sai Sriram Talasu, Yedu Krishna P., Pranav Phanindra Sai M., Darshan Gera, Ravi Mukkamala
Computer Science Faculty Publications
We propose a novel metric for class incremental learning (CIL) called Contextual Memory Recall (CMR), which evaluates how well a CIL model recalls previously learned classes when given relevant past cues. Inspired by human memory, CMR offers newer insights into continual aspects of a CIL model that were not addressed by previously proposed metrics for CIL. Specifically, the standard metric, average incremental accuracy (AIA), overlooks the quality of evolving feature representations, whereas our proposed CMR accounts for it. As a result, methods using feature distillation perform well under AIA but poorly under CMR, while those without feature distillation excel under …
"Shocking The System" In The 21st Century: Conservative Policy Entrepreneurs And The Plan For Authoritarianism In The U.S., Athena M. King
"Shocking The System" In The 21st Century: Conservative Policy Entrepreneurs And The Plan For Authoritarianism In The U.S., Athena M. King
Political Science & Geography Faculty Publications
The first few days of the second Trump presidency saw a flurry of executive orders targeting immigrants, the transgender community, blacks, and federal government employees. The resulting “shocks” to the system are unprecedented, causing many to question the continuation of American democracy. These actions are a few of many policy preferences developed by conservatives and captured in “Project 2025”, spearheaded by the Heritage Foundation and with the overall intent of restructuring the federal government to suit authoritarian aims. Using a theoretical framework regarding policy entrepreneurs (PEs), I argue that conservative PEs (CPEs), under the aegis of the Republican Party and …
Nuclear Disarmament And The Erosion Of Deterrence Effectiveness Case Study: Ukraine, Chick Edmond
Nuclear Disarmament And The Erosion Of Deterrence Effectiveness Case Study: Ukraine, Chick Edmond
Political Science & Geography Faculty Publications
The invasion of Ukraine demonstrates an interesting security paradox between nuclear disarmament norms, territorial integrity and deterrence in a self-help unpredictable international environment. Ukraine gave up its nuclear weapons under the Budapest Memorandum in order to receive security guarantees resulting in brutal betrayal by nuclear armed Russia. The research investigates how Russia maintains an effective nuclear deterrence capability against other nuclear powers in the region through threats despite challenges on the battlefield. Through the combination of military resistance, strategic partnerships and robust combat methods, Ukraine has established an unmatched ability to deter a nuclear-armed enemy - Russia. This research ponders …
Securitization Of African Migrants In Europe And North America, Chick Edmond
Securitization Of African Migrants In Europe And North America, Chick Edmond
Political Science & Geography Faculty Publications
The securitization of African migrants in Europe and North America refers to the framing of immigrants as an existential security threat rather than a socioeconomic or humanitarian concerns. This discourse driven by political rhetoric, media narratives, and policy measures, often depict African migrants as risks to national security, cultural identity, and economic stability. Governments in host countries employ stringent border controls, detention and deportation policies often justified by counterterrorism and crime prevention frameworks. However, critics argue that securitization exacerbates xenophobia, violates human rights, and fails to address root causes of migration, such as conflict, poverty, and climate change. This paper …
Rethinking Trust In The Refugee Resettlement Process: How Service Providers Can Enable Refugee Agency Through Diasporic Connections, Mahfoudha Sidelemine, Emily D. Campion
Rethinking Trust In The Refugee Resettlement Process: How Service Providers Can Enable Refugee Agency Through Diasporic Connections, Mahfoudha Sidelemine, Emily D. Campion
Political Science & Geography Faculty Publications
Current guidance for refugee resettlement agency workers encourages the simultaneous pursuit of trust-building and administrative tasks (e.g., housing, transportation and employment). This dual goal is resource-intensive, and focusing on the former may come at a cost to the latter. The purpose of the current research is to challenge the importance of trust-building by resettlement agencies. Drawing from our qualitative data from in-depth interviews with resettled refugees (N = 20) and agency workers (N = 15), we adopt a grounded theory approach and find that the burden of responsibility for both caregiving and administrative responsibilities can overtax agency workers …
Manifesting A Shift In The "Overton Window": The Threat Of Project 2025 On The Lgbtq+ Community In Higher Education, Athena M. King, Sara Sanatkar
Manifesting A Shift In The "Overton Window": The Threat Of Project 2025 On The Lgbtq+ Community In Higher Education, Athena M. King, Sara Sanatkar
Political Science & Geography Faculty Publications
Since the first Trump administration, historically marginalized groups in the United States have been subjected to greater instances of bigotry and discrimination due to conservative influence on sociopolitical institutions. These actions suggest a shift in the "Overton Window," whereby policy preferences previously deemed "unacceptable" are given consideration in the mainstream, especially by conservative policy actors. "Project 2025" is a comprehensive plan to restructure the federal government according to conservative dictates in the second Trump administration. This article is an examination of how higher education may be impacted by this plan, especially as it relates to LGBTQ+ faculty, administration, staff, and …
Insights From Father-Toddler Communication Via Tiktok, Joy Lee Hernandez, Abha Gupta
Insights From Father-Toddler Communication Via Tiktok, Joy Lee Hernandez, Abha Gupta
Teaching & Learning Faculty Publications
This qualitative study investigates the characteristics of interactions between fathers and toddlers, as well as their influence on language development. By utilizing video clips from the social media platform TikTok, this research observes and analyses fathers' responses and interactions with their toddlers. The findings indicate that fathers play a crucial role in supporting language development by engaging in conversations, expanding vocabulary, and providing emotional support. The study underscores the significance of fathers' involvement in nurturing language skills during early childhood. However, further longitudinal research is necessary to establish a definitive link between fathers' language input and toddlers' language development. Overall, …
Phishing Emails: An Evolving Cyberattack, Brooke Waltz
Phishing Emails: An Evolving Cyberattack, Brooke Waltz
Cybersecurity Undergraduate Research Showcase
This paper describes the history of phishing attacks and how they turned into cyberattacks, focusing on companies. Over the course of 34 years, phishing has been evolving at an alarming rate, especially with AI now coming into play. As phishing attacks have become more prominent towards companies, there has been an increase in financial loss and data breaches, resulting in a loss of trust in companies. With this loss, companies are trying to find solutions to this problem. Some notable attacks were the RSA breach in 2011, the Texas Energy Company in 2014, and the ILOVEYOU virus in 2000. They …
A Global Comparison Of Communication Intervention Strategies For Justice-Involved Youth, Sophia Janeiro Martinez
A Global Comparison Of Communication Intervention Strategies For Justice-Involved Youth, Sophia Janeiro Martinez
OUR Journal: ODU Undergraduate Research Journal
Purpose: This paper explores the intricate relationship between communication disorders and delinquent youth behavior. It will explore the detrimental impact of zero-tolerance policies and their contribution to the school-to-prison pipeline. It will introduce issues, such as complex Miranda warning diction, and the benefits of including speech-language pathologists (SLPs) to aid in youth comprehension. Additionally, it will propose the integration of SLPs within the juvenile justice system to assist in communication between justice-involved youth (JIY) and justice professionals during conversations, questioning, and trials or hearings. Furthermore, this paper examines the roles of SLPs within juvenile justice systems abroad, including Canada, …
Instructional Systems Design: The Diffusion And Adoption Of Technology: (Volume 2), Cassandra Celaya (Author), Pamela J. Downing (Author), Jessica Shifflett (Author), Debbie Gdula (Author), Tracie Barr (Author), Miguel Ramlatchan (Author & Editor)
Instructional Systems Design: The Diffusion And Adoption Of Technology: (Volume 2), Cassandra Celaya (Author), Pamela J. Downing (Author), Jessica Shifflett (Author), Debbie Gdula (Author), Tracie Barr (Author), Miguel Ramlatchan (Author & Editor)
University Administration Bookshelf
Instructional designers, instructional systems designers, and other educational technologists are, by their nature, innovators. These professionals apply and extend the applied science of learning, systems, communication, and instructional design theory to help students learn. Technology in some capacity is used to make the connections between subject matter experts, teachers, instructors, and their learners. It is common for instructional designers to seek new tools, techniques, and innovations for the improvement of learning, access, quality, and student satisfaction. However, the adoption and diffusion of new educational technology and innovation is a complex process that depends on many variables. Understanding these processes and …
From Theory To Screen: Strain In The Gallagher Experience, Caroline H. Peabody
From Theory To Screen: Strain In The Gallagher Experience, Caroline H. Peabody
OUR Journal: ODU Undergraduate Research Journal
This paper applies Agnew’s General Strain Theory to the hit television series Shameless (US), primarily focusing on three of the show’s central characters. The paper argues that the characters’ criminal and deviant actions can be attributed to strain, as defined by Robert Agnew’s General Strain Theory (GST). The paper provides a basic overview of GST as well as a synopsis of the show before implementing the theory into an analysis of the show. In addition, this paper explores how criminality highlights the themes of Shameless and acts as an implicit call to action to address strain variables in underprivileged communities. …
Empowering Students Is “Perfectly Normal:" The Case For 𝘐𝘵'𝘴 𝘗𝘦𝘳𝘧𝘦𝘤𝘵𝘭𝘺 𝘕𝘰𝘳𝘮𝘢𝘭 In Middle Schools, Caroline H. Peabody
Empowering Students Is “Perfectly Normal:" The Case For 𝘐𝘵'𝘴 𝘗𝘦𝘳𝘧𝘦𝘤𝘵𝘭𝘺 𝘕𝘰𝘳𝘮𝘢𝘭 In Middle Schools, Caroline H. Peabody
OUR Journal: ODU Undergraduate Research Journal
In September of 2023, a middle school teacher wrote an open letter to the Lexington County, Virginia school board expressing outrage over the “graphic sexual content” included in the county middle school’s library. Swiftly following the letter, the school board removed two books from the county’s Lylburn Middle School library without due process and avowed to reconsider the guidelines for including books in the library. One of the two books in question was It’s Perfectly Normal, a non-fiction illustrated book intended to educate readers ten and up on sex, intercourse, and puberty. It’s Perfectly Normal and should be available …
Program: Virginia Academy Of Science 102nd Annual Meeting, 2024, Virginia Academy Of Science
Program: Virginia Academy Of Science 102nd Annual Meeting, 2024, Virginia Academy Of Science
Virginia Journal of Science
Full program of the 102nd Annual Meeting of the Virginia Academy of Science produced by the VAS. The meeting took place on May 16, 2024, at the University of Mary Washington in Fredericksburg, Virginia.
The Digital Battlefield: Extremists On Social Media, Daniel P. Shanks
The Digital Battlefield: Extremists On Social Media, Daniel P. Shanks
Graduate Program in International Studies Theses & Dissertations
The rise of social media has transformed the battleground for extremist groups like ISIS and the Taliban, enabling them to reach global audiences with unprecedented ease. This dissertation investigates the social media strategies employed by the Taliban and ISIS. These social media strategies are used to further their strategic objectives in propaganda, recruitment, and operational coordination. Through a comprehensive analysis, the study explores how these extremist groups adapt their digital tactics in response to evolving military and political landscapes. Utilizing case studies from key military engagements and applying theoretical frameworks of rational actor theory, social identity theory, and finite and …
Does Job Satisfaction Take A Hit? The Relationships Between Employee Cannabis Use, Job Satisfaction, And Absenteeism, Caroline Jordan Moughan
Does Job Satisfaction Take A Hit? The Relationships Between Employee Cannabis Use, Job Satisfaction, And Absenteeism, Caroline Jordan Moughan
Psychology Theses & Dissertations
Despite the frequency of cannabis use, limited research has examined how employees’ cannabis use relates to job attitudes and behaviors. This study responds to calls to examine the effects of employee cannabis use on work-relevant outcomes by exploring how employee cannabis use relates to job satisfaction and voluntary absenteeism by analyzing a sample of 526 employed young adults from the most recent three waves of the National Longitudinal Survey of Youth (NLSY) Child and Young Adult Cohort. Through estimating cross-lagged panel models, this study clarifies the direction of relationships between employee cannabis use and job satisfaction, and how these relate …
Pedestrian-Motorist Self-Reported Behavioral Intentions Toward Using Alternative And Standard Safety Infrastructure, Emma Sunshine Hood
Pedestrian-Motorist Self-Reported Behavioral Intentions Toward Using Alternative And Standard Safety Infrastructure, Emma Sunshine Hood
Psychology Theses & Dissertations
The increasing trend in pedestrian-motorist incidents on American roadways warrants a novel solution for improving roadway safety. Alternative crosswalk designs have piqued communities both in the United States and abroad. Designs range from slight changes in colors to extravagant illusions of the roadway falling beneath users. These crosswalk designs are not novel, literature on their efficacy as safety infrastructure is modest with mixed results. The purpose of the study was to expand the current literature on alternative crosswalk designs. The author hypothesized that the differences in behavioral intentions at alternative and standard safety infrastructure would be greater for younger male …
Examining The Effects Of Video Camera Angles On Interpersonal Impressions, Rachel Valerie Ball
Examining The Effects Of Video Camera Angles On Interpersonal Impressions, Rachel Valerie Ball
Psychology Theses & Dissertations
The effect of different camera angles on the perceptions of the speaker formed over a virtual interaction, especially in the context of telehealth encounters, has not been systematically investigated. The present study explored how vertical and horizontal angles impact perceptions of a healthcare provider in a video encounter using a 2 (angle type: eye level vs. alternate angle) X 2 (video order: eye level presented first vs. alternate angle presented first) mixed design. Participants watched two different segments of an encounter where camera angle was examined within subjects and order of presentation was examined between subjects. It was hypothesized that …
An Examination Of Food And Alcohol Disturbance Based On Sexual Orientation In A Sample Of Women Who Binge Eat, Alicia M. Moulder
An Examination Of Food And Alcohol Disturbance Based On Sexual Orientation In A Sample Of Women Who Binge Eat, Alicia M. Moulder
Psychology Theses & Dissertations
Food and alcohol disturbance (FAD), characterized by disordered eating behaviors in the context of drinking alcohol to enhance intoxication, counteract alcohol’s calories, or both, is associated with increased risk of negative drinking consequences. Previously established as a phenomenon occurring in college students, research has begun to support that FAD may also occur in nonstudents. Three particularly vulnerable groups for FAD may include women, individuals with history of binge eating, as well as sexual minority individuals. Consequently, the goals of the current study were to elucidate differences in FAD engagement between sexual minority women (SMW) and heterosexual women using a sample …
Literacy Leadership: Power In The Discourse Of Learning, Melissa Guinn Crawley Twisdale
Literacy Leadership: Power In The Discourse Of Learning, Melissa Guinn Crawley Twisdale
Educational Leadership & Workforce Development Theses & Dissertations
The phenomenon of teacher learning, especially within literacy education pedagogy, has rarely been a topic of educational research. The nature of ongoing teacher learning is as challenging to study as student learning in that, learning in and of itself is not widely defined in the educational research literature. Equally challenging is the topic of literacy for which there are numerous and varying definitions, many of which carry political and controversial connotations (Aukerman & Schuldt, 2021). The term science of reading, for example, often carries an intensive focus on assessed reading proficiency as the primary goal of reading instruction, although the …
Cultivating Self-Knowledge In The Writing Classroom: A Study Of Contemplative Pedagogy, Jared Featherstone
Cultivating Self-Knowledge In The Writing Classroom: A Study Of Contemplative Pedagogy, Jared Featherstone
English Theses & Dissertations
This pedagogical research study examines the effects of Understanding the Self Through Writing and Rhetoric, an undergraduate course designed by the researcher, on students. The course is an example of contemplative writing pedagogy, one that seeks to foreground first-person direct experience of the subject matter and integrates mindfulness meditation and journaling throughout. While writing and rhetoric are common undergraduate subjects to teach, the course focuses on particular, lesser-known aspects of them, internal rhetoric and self-making narrative. A third important part of the course is the examination of how communication technologies, especially social media and messaging applications, affect one’s internal rhetoric …
Weight Bias Internalization And Disordered Eating: Examining The Role Of Sexual Orientation In A Sample Of Women Who Binge Eat, Meredith I. Turner
Weight Bias Internalization And Disordered Eating: Examining The Role Of Sexual Orientation In A Sample Of Women Who Binge Eat, Meredith I. Turner
Psychology Theses & Dissertations
Sexual minority women and heterosexual women endorse different rates of disordered eating symptoms. Weight bias internalization (WBI), or self-directed negative attitudes and beliefs about oneself due to their weight, is known to be associated with binge eating and other disordered eating behaviors. However, little is known about the influence WBI may have on disordered eating symptoms across various sexual orientations. Therefore, this study examined disordered eating, WBI, and the association between them among sexual minority and heterosexual women. Specifically, the study aims were to (1) compare instances of WBI and disordered eating symptoms between sexual minority and heterosexual women, (2) …
The Phenomenology Of Experiencing Critical Thinking In Vocational Higher Education, Sean Castleberry
The Phenomenology Of Experiencing Critical Thinking In Vocational Higher Education, Sean Castleberry
Educational Leadership & Workforce Development Theses & Dissertations
This study investigated the role of critical thinking in vocational education within the Virginia Community College System by examining the lived experience of administrators, faculty, and students who are associated with vocational education. To complete this task, the researcher employed a phenomenological methodology primarily based on the philosophy of Martin Heidegger and other phenomenological philosophers including Edmund Husserl, Mark D. Vagle, and Karin Dahlberg. The goal of the research was to serve as a beginning and help close the gap in knowledge concerning how critical thinking is defined in vocational education, why it is seen as an important part of …
"Every Direction We Turn, It’S A Wall”: North Carolina School Counselors And Their Advocacy And Support For Undocumented Students’ Access To Higher Education, Wendy Eberhart Cook
"Every Direction We Turn, It’S A Wall”: North Carolina School Counselors And Their Advocacy And Support For Undocumented Students’ Access To Higher Education, Wendy Eberhart Cook
Educational Leadership & Workforce Development Theses & Dissertations
High school counselors in North Carolina assist with post-secondary planning for all their students, including the approximately 3,000 undocumented students who graduate from North Carolina schools each year (Zong & Batalova, 2019). Access to post-secondary education is difficult to attain for undocumented students (Groce & Johnson, 2021), especially true for undocumented students in North Carolina, a state considered hostile to this student population due to tuition and financial aid policy (Mansfield & Hernandez, 2024). Undocumented students also face a fear of deportation, food insecurity, lower socioeconomic conditions, and language barriers (Abrego, 2006).
Despite the many barriers undocumented students face, school …
The Role Of Policy Entrepreneurs In Understanding Oral Health Care Policy: A Case Study Approach Analyzing Multiple Streams Framework In Nc Oral Health Policy, Lori Gordon Hendrick
The Role Of Policy Entrepreneurs In Understanding Oral Health Care Policy: A Case Study Approach Analyzing Multiple Streams Framework In Nc Oral Health Policy, Lori Gordon Hendrick
School of Public Service Theses & Dissertations
The United States Surgeon General has defined oral diseases as a “silent epidemic” that affects the most vulnerable citizens. More often, this includes those from low socio-economic backgrounds, children, elderly, and many members of ethnic minority groups. Although preventative and treatment modalities have improved over the past fifty years, some Americans continue to have little to no access to educational and preventative programs. The lack of access to dental care for all ages and oral health care literacy remains one of the largest health concerns for American citizens making it a “wicked problem”. Historically, raising Medicaid enrollment has failed to …
Investigating The Effects Of Empathy On Implicit Race Bias, Macy Kisiel
Investigating The Effects Of Empathy On Implicit Race Bias, Macy Kisiel
Psychology Theses & Dissertations
Over the years there have been changes to social norms, which now discourage expressions of prejudice, and changes in many people’s self-reported attitudes, but prejudice is still a major issue in present-day American society. One important step toward addressing prejudice and social injustices is to understand the psychological processes that underlie and strengthen them. The current study aimed to use an empathy passage to positively prime the schema about a minority person of color and manipulate regulation of implicit bias. The study utilized a mixed 2 × 2 design. Sixty-four participants (Mage = 20.88 years, SD = 4.75 years) were …
Short-Semester Courses: Mitigating Unfavorable Precollege Issues For Students At A Technical College, James T. Moore Jr.
Short-Semester Courses: Mitigating Unfavorable Precollege Issues For Students At A Technical College, James T. Moore Jr.
Educational Leadership & Workforce Development Theses & Dissertations
Technical colleges serve a distinct student population and provide an open access point to higher education for students not wishing to attend a university. Graduation and retention rates continue to demonstrate a gap between what technical colleges wish to achieve and the actual achievement. Technical college leaders continue to embrace policies and programs intended to support students at university system schools and which poorly serve the needs of technical college students. As a result, little is known about the lived experiences of technical college students. Data were collected through a six individual semi-structured interview. The six participants of the study …
Unveiling Resilience And Motivation Through Testimonios: Exploring The Influence Of Trio Student Services On Motivation And College Completion, Emily Leonard Garrison
Unveiling Resilience And Motivation Through Testimonios: Exploring The Influence Of Trio Student Services On Motivation And College Completion, Emily Leonard Garrison
Educational Leadership & Workforce Development Theses & Dissertations
This dissertation explores the impact of TRIO Student Support Services (TRIO SSS) on the motivation and college completion rates of first-generation rural community college students. Utilizing a qualitative approach centered on testimonios, this research captures the lived experiences of students at a rural community college in North Carolina, focusing on how TRIO SSS influences their educational journeys.
Through narrative inquiry, the study documents the personal stories of TRIO SSS graduates, highlighting the program's pivotal role in enhancing student retention and success. The findings demonstrate that TRIO SSS is essential in providing targeted support that aligns with the students' unique challenges …
Competing In The Stress Olympics: Mid-Level Managers And Their Experiences Of Work Stress As Impacted By Their Supervisors And Organizational Climate, Melissa Jane Hecker Scott
Competing In The Stress Olympics: Mid-Level Managers And Their Experiences Of Work Stress As Impacted By Their Supervisors And Organizational Climate, Melissa Jane Hecker Scott
Educational Leadership & Workforce Development Theses & Dissertations
Student affairs has a problem due to staff attrition (Rosser & Javinar, 2003). Most professionals leave the field due to job dissatisfaction, unhealthy work environments, high stress, and low morale (Marshall et al., 2016; Rosser & Javinar, 2003). Researchers have identified a relationship between job stress and burnout and intentions to leave the field of student affairs (Mullen et al., 2018). Turnover of positions is financially detrimental to the institution due to the cost of recruitment, hiring, and training the replacement employee (Agovino, 2019). In addition to the financial impact, when mid-level managers leave, there is a loss of institutional …