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A Systems-Based Methodology For The Construction And Representation Of Organizational Knowledge Systems, Willie James Mcfadden

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop and apply a systems-based, analysis methodology which constructs and represents an organization's knowledge system. The research inquiry was guided by four questions: (1) “what is an organizational knowledge system?” (2) “how can it be made explicit?” (3) “does the representation accurately depict the organization's perspective of their unique knowledge system?” and (4) “what results from the deployment of the organizational knowledge system methodology?” The resultant answers to these research questions advanced and established the theoretical conception of an organization's knowledge system through the development of a methodology that fosters the construction and …

A Study To Compare The U.S. Pfp Military Contact Program As Executed Through U.S. European Command And U.S. Atlantic Command, John T. Nesler

OTS Master's Level Projects & Papers

To assist in solving this problem, the following research questions have been established: 1. Can the PfP Military Contact Program objectives be executed through a reorganization of responsibilities (funding, selecting and scheduling of events and administrative processes) and still accomplish the mission/national strategies in a better manner? 2. Determine if the purpose of the PfP Military Contacts Program can be improved through reorganization, as it applies to its workings within the military command structure and the participating PfP countries.

The Relationship Between Workplace Aggression And Alcohol Use: A National Survey, Susan Kay Mcfarlin

Psychology Theses & Dissertations

The purpose of the present investigation was to examine the relationship between alcohol use and workplace aggression. A nationally representative sample of civilian employees (N = 300) was interviewed with psychometrically sound measures of workplace aggression and alcohol use frequency. It was hypothesized that increased alcohol use would be associated with victimization from and perpetration of workplace aggression during the year before assessment and during the respondents' lifetimes. For the I-year time period prior to assessment, increased days of any drinking were significantly associated with increased verbal victimization from and verbal perpetration of workplace aggression. In addition, increased days of …

Fairness In Chinese Organizations, Kai-Guang Liang

Psychology Theses & Dissertations

This study examined the roles of organizational justice and individual cultural characteristics in affecting employees' work attitudes and behaviors, in particular, the contextual aspect of job performance in Chinese organizations. Data were collected from 232 employee-supervisor dyads in three Sino-western joint ventures in the People's Republic of China. Results indicated that distributive justice had a significant impact on one dimension of contextual job performance, i.e., interpersonal facilitation, and various attitudinal outcomes, such as job satisfaction, pay satisfaction, affective commitment and turnover intention. Among the three procedural justice variables (participation at company level, participation at job level, and appeal mechanism) examined, …

Organizational Change Theory And The Factors For Sustaining Change: A Case Study Of Three Public Sector Organizations Winners Of The Virginia Award For Continuing Excellence, Mary Redd-Clay

Theses and Dissertations in Urban Services - Urban Management

The purpose of this study is to investigate the factors associated with organizational change and with sustaining change in public sector organizations recognized for their change efforts as recipients of the Virginia Award for Continuing Excellence.

This was a case study of three public sector organizations, located in and around urban settings in the state of Virginia. They include Air Combat Command located in Hampton; Hanover County Public Schools located outside Richmond; and Norfolk Naval Shipyard located in Portsmouth. Each of these organizations is notable as winners of the Virginia Senate Productivity and Quality Award for both the Medallion and …

A Study To Determine Faculty Interest In Using Advanced Instructional Technology To Support Course Offerings At Wytheville Community College, Nancy C. Sexton

OTS Master's Level Projects & Papers

To research this problem, the following goals were established: 1) determine which methods of instructional technology are of interest to faculty; 2) determine the equipment needs of Wytheville Community College faculty; 3) determine the training needs for faculty to integrate technology into course offerings; 4) determine support needs of faculty as they seek new approaches to learning technology.

Assessing Levels Of Cooperation Between Pace And Patrol Officers In The City Of Norfolk Virginia Police Department, Michael G. Goldsmith

Sociology & Criminal Justice Theses & Dissertations

The purpose of this study is to evaluate two facets of the Norfolk Police Department's Police Assisted Community Enforcement, or PACE, program. While there has been much research on how community policing affects officer and citizen attitudes, there has been very little that focuses on organizational aspects of implementing this philosophy. This research uses a survey instrument to examine how Norfolk's structuring of their community policing program may have an impact on the way the officers involved cooperate with one another. Levels of cooperation and training are measured, as well as the effects that years on the department and education …

Meta-Ethnographic Development Of A Dialogue Methodology Applied To Organization Discourse, Shelley P. Gallup

Engineering Management & Systems Engineering Theses & Dissertations

A gap exists between theoretical stances that acknowledge the importance of dialogue as a dynamic within socially constructed structures, and "steersmanship" of those constructs--e.g., directing, intervening or transforming organizations. A "mechanism" which links theory with practice is missing, leaving practitioners with an acknowledgment of dialogue's central position, but without tools to enact this centrality in practice or research. This research constructs a conceptual model of dialogue, derived from the literature. Using this model as a base, the research seeks to generate a dialogue methodology bridging theory and practice with respect to organizational dialogue. The model, methodology, and research results are …

A Study To Assess The United States Navy's Explosive Ordinance Disposal Mobile Unit Two Emergency Medical Technician Program, James P. Halstead

OTS Master's Level Projects & Papers

Contributing goals are: 1. Determine if a difference in national curriculum standards has changed the scope of emergency medical training approved by certified EOD personnel; 2. Determine if a difference in national curriculum standards has changed the standard of emergency medical training approved by certified EOD personnel; 3. Identify the training strengths/weaknesses in the current EOD/EMT Program; 4. If any weaknesses are found, recommend for consideration a course of action for medical command personnel.

Endothelial Nitric Oxide Synthase And Growth Factor Regulation Of Flow-Mediated Vascular Remodeling, David Anthony Tulis

Theses and Dissertations in Biomedical Sciences

This study was designed to characterize structural remodeling of male Wistar rat mesenteric arteries exposed to elevated blood flow in vivo for 1, 3, or 7 days. A series of arterial ligations induced blood flow increases in ileal and second-order branch arteries compared to same animal control vessels. Neither mean carotid nor local mesenteric arterial pressures changed significantly pre- to post-ligation. The primary flow-mediated force in both vessels was shear stress with possible involvement of acute stretch-induced wall stress in the ileal artery. Significant luminal expansion and medial wall hypertrophy occurred in the ileal and second-order arteries in a time-dependent …

Dispatchers' Perceptions Of Computer-Aided Dispatch (Cad) In Police Communications Operations: An Exploratory Study, Anthony L. Luckman

Sociology & Criminal Justice Theses & Dissertations

Since the 1970s, law enforcement officials, policy makers and academics have promoted the use of computer-aided dispatch (CAD) as a way of improving both the efficiency and effectiveness of police operations. Past literature on CAD focused on the technology's assumed capabilities for meeting certain goals. However, little if any research has, either objectively or subjectively, tested CAD's ability to meet these goals. This study utilizes subjective data collected from both dispatchers currently using CAD and those who are awaiting its implementation to determine their perceptions of CAD's ability to meet some of these goals. Of primary interest here was CAD' …

Measuring Organizational Climate For Diversity, Amy L. Vick

Psychology Theses & Dissertations

The Climate for Diversity Index measures three dimensions associated with the ability of organizations or units to create an environment that allows members of all sociocultural backgrounds to participate and fully develop. The climate for diversity impacts individual outcomes such as general job satisfaction, affective commitment, identification with a psychological group/department, organizational citizenship behavior, and the intent to turnover. Several structural models depicting the relationship between the climate for diversity and the individual outcome variables were examined. Significant differences in perceptions of the climate for diversity are predicted by ethnicity, disability, and position. Data were provided by 319 members of …

An Analysis Of Structure, Organization, And Activities Of Community Dispute Resolution Centers In Virginia, Terri Colby Barr

Theses and Dissertations in Urban Services - Urban Management

This study is a comparative analysis of the structure, organization and activities of the nine non-profit (501 (c)(3)) mediation centers for the resolution of dispute (CDRC) in Virginia. Data for the analysis was collected through on-site interviews, in-depth case studies, and discussions with the leadership of the centers.

The CDRCs suffer from funding shortfalls which pressure them to shift their attention away from their mission. They are dependent upon the state's court contracts for mediation services in order to financially supplement their pro bono mediations and to generate operating capital. The large-budget CDRCs provide a considerable number of pro bono …

Cross-Cultural Differences And Intercultural Cooperation In The Context Of Change And Uncertainty: Americans And Finns In The Workplace, Maija Llisa Herweg

Engineering Management & Systems Engineering Theses & Dissertations

American and Finnish workers in financial institutions in the United States and in Finland were interviewed in their respective languages to explore cross-cultural differences in response to change and uncertainty in the work place. Changes were explored in the domains of organizational, process, procedure and work content, and technological changes in the work place. As a point of departure for this study, Hofstede's IBM study, as it pertains to Uncertainty Avoidance--a measure he used to evaluate culture-based resistance to change--was used for this study.

Differences in the kinds of change considered difficult to adjust to were found in the cross-cultural …

Exploring Knowledge Processes For Technology Assimilation, Rochelle K. Young

Engineering Management & Systems Engineering Theses & Dissertations

In the emerging knowledge society, the ability to make the experience and expertise of those involved in and affected by new technology unconditionally available to all members of an organization is becoming increasingly important. One of the problems in developing such knowledge processes for technology assimilation is that current social structures do not easily accommodate unconditional participation. Since the implementation of modern information technology is changing the workplace and the nature of work itself, alternative social structures are needed. This research takes as given that deep questions concerning knowledge processes and social transformation are in principle undecidable; and, only questions …

The Effect Of An Integrated Library Computer System On Job Characteristics In Public Libraries, Richard J. Harris

Theses and Dissertations in Urban Services - Urban Management

This study investigated the effects of computerization with an integrated library system (ILS) on job characteristics in public libraries.

Two different but complementary research design components were used. One component consisted of a case study of the Norfolk (Virginia) Public Library, where an ILS was implemented between 1988 and 1995. The case study relied on data from interviews, archival sources, and questionnaires. The other component was a mail survey of public library workers across Virginia.

Case study interview data was analyzed by coding. Time series analysis was used to examine trends in budget and staffing. Pattern matching logic was used …

A Meta-Analysis Of The Effect Of Computer-Assisted Instruction On The Academic Achievement Of Students In Grades 6 Through 12: A Comparison Of Urban, Suburban, And Rural Educational Settings, Edwin Patrick Christmann

Theses and Dissertations in Urban Services - Urban Education

This meta-analysis analyzed grades 6 through 12 school students' academic achievement effect sizes from experimental, quasi-experimental, and correlational studies that examined the effects of microcomputer-based computer-assisted instruction (CAI) on the academic achievement of urban, suburban, and rural students across various subjects. Those studies compared secondary students who were exposed to CAI with those who were exposed to traditional instructional strategies.

A total of 3,476 students participated in 24 studies which resulted in 35 conclusions. The sample size ranged from 28 to 425; the mean sample size was 140 students.

The mean effect sizes of urban, suburban, and rural students uncovered …

A Study To Determine The Effectiveness Of Diversity Training In The Workplace And What Kind Of Daily Impact Do These Results Have On Workers At Old Dominion University, Tatrece R. Dunlap

OTS Master's Level Projects & Papers

To answer the research problem, the researcher sought to answer the following questions: 1. Are the diversity training seminars that are conducted at Old Dominion offered on a voluntary basis? 2. Are issues of diversity better dealt with as a result of training? 3. Are employees encouraged to attend and actively participate in the diversity training seminars? 4. Based on employee feedback, is the program beneficial to employees? 5. As a result of training sessions, is there more of an awareness of prejudice and bias in the workplace?

An Approach For Representation Of Organizational Mental Models Using System Dynamics, Jörg-Peter Theissen

Engineering Management & Systems Engineering Theses & Dissertations

The concept of mental models has received much attention within recent years, especially within the context of organizational learning. This research is based on and departs from the Organizational Learning Process as developed by Keating, Robinson, and Clemson (1994). That process, which is based on a verbal representation of mental models, does not call forth the kind of change that is desired in Organizational Learning. This research investigates if mental models can be represented in the form of system dynamics models and inquires if this representation is beneficial to the process of Organizational Learning.

The research was designed as a …

The Identification And Magnitude Estimation Of Occupational Stressors In The Industrial Hygiene Profession, Judith Hinch

Community & Environmental Health Theses & Dissertations

The industrial hygiene professional is responsible for the evaluation and control of hazards in the workplace. Job stress has been identified as a factor affecting the health, safety and productivity of workers and can be considered a workplace hazard.

This study involved the development of an instrument to identify and quantify sources of stress within a give profession. The industrial hygiene profession was chosen, though the method can be, and has been, used to evaluate stress in other groups of individuals. The method involved the identification of the most significant sources of stress by surveying a small number of the …

An Evaluation Of The Implementation Of Total Quality Management In A Service Organization, Charles Stanford Stevens

Engineering Management & Systems Engineering Theses & Dissertations

This research consists of a formative evaluation designed to identify the steps necessary to revitalize a formerly successful Total Quality Management (TQM) process at a U.S. Navy engineering and logistics support organization. The research also developed a methodology to account for the fact that the investigator is a well-informed insider who served as one of the principle change agents for the TQM implementation.

The research is based on the researcher's observation that the major cause for the waning implementation was due to senior management and leadership issues and the organization-wide processes with which they interface. The investigation consisted of an …

A Cipp Evaluation Of The Administrative Associate Training Program Through Sentara, Patricia A. Criswell

Community & Environmental Health Theses & Dissertations

Hospitals are facing change in today's environment. In order to meet these growing challenges, they are responding by providing value added services. Value added services have been defined as reducing inefficiencies and improving quality and service. Operational restructuring in the form of a new concept called patient-focused care has become the paradigm shift and structural revamping at several hospitals across the nation. Sentara Hospitals have adopted this program to improve the clinical and service quality delivered to the patient. An integral component of this new approach is the multiskilling of staff to reduce duplication, inefficiencies, and improve the quality provided …

Cross-Cultural Issues In The Management Of German-Owned Business Subsidiaries In Hampton Roads, Teja Ulrich

Engineering Management & Systems Engineering Theses & Dissertations

'Culture' can be described as patterns of thinking, feeling and acting that distinguish one cultural group from another. Cultural diversity is therefore likely to introduce variety to organizations in which individuals from different national backgrounds are working together. Although this variety bears the potential for an improvement of the cognitive development in the organizations, managers of multicultural business organizations tend to perceive cultural diversity as a disadvantage. This thesis attempts to identify the impact of cultural differences between Germans and Americans on organizations in which German managers work with American employees. German managers of eight business subsidiaries in the Hampton …

Scans-Identified Employment Skills And Hampton Roads Employers, Glennon J. Lovett

OTS Master's Level Projects & Papers

There were three goals of this research study: 1) Examine the basic employment skills required by employers; 2) Examine the basic employment skills identified in the SCANS report; 3) Examine the correlation between employer identified skills and the skills outlined in the SCANS report.

Cultural Transposition: Exploring Meanings Of And Strategies For Cross-Cultural Transfer Of Organizational Practices, Yongming Tang

Engineering Management & Systems Engineering Theses & Dissertations

The research objective is to study the phenomenon of transferring organizational practices which are conceptualized in one culture to another different culture. The purpose of the study is (1) to understand how cultural values and beliefs are manifested in behavior; (2) to explore how the Western organizational practices are interpreted and assimilated into an organization in an Eastern culture; and (3) to explore strategies for the fit between local cultural orientations and imported organizational practices. A qualitative, interpretive, and reflexive research methodology was developed to conduct this study.

The study was conducted in two phases. The first phase was designed …

A Comparison Of Two Theories Of Resistance To Innovation In Medical Record Administration Baccalaureate Degree Programs, Joyce Brown-Harvey

Health Services Research Dissertations

Resistance to innovation is a major obstacle to the successful implementation of planned change in colleges and universities. The purpose of this study was to compare two explanations of resistance to innovation to determine which one best explains the variance in receptivity and proposed innovations among faculty members in medical record administration programs. One explanation holds that organizational members' receptivity to change is a function of their personalities. The second explanation holds that members respond to specific innovations and that they do so in terms of whether the innovation would increase or reduce their present status.

The faculty of baccalaureate …

Nurse Manager Role Stress, Rosemarie Mohn

Ellmer School of Nursing Theses & Dissertations

The purpose of this study was to examine the influence of decision-making style, and right and left brain function on nurse manager role stress. Data were collected from 48 nurse managers employed at four acute care facilities along the Atlantic seaboard. A nonexperimental correlation descriptive design was utilized to determine if any positive or negative correlation existed between study variables and levels of stress. Findings suggested that nurse managers experienced moderate amounts of role stress, including role conflict and role ambiguity. One significant statistical correlation existed between role ambiguity and the decision making dimension of intuition. Recommendations for future research …

An Analysis Of Urban Higher Education Ceo's Perceptions Of Critical Leadership Behaviors, Linda Ferguson Banis

Theses and Dissertations in Urban Services - Urban Education

The research question for this study asked if CEO's (Chief Executive Officers) of urban higher education institutions hold the same values and beliefs as those attributed to business and industry CEO's through the business literature. Through survey methodology, the analysis of urban higher education CEO's perceptions of critical leadership behaviors revealed very similar belief patterns. The primary discrepancies between the research group and their industry counterparts lie in the degree to which critical behaviors are espoused and in the acceptance of transformational leadership as a proactive model for effective organizational change. The responses to the open-ended portion of the questionnaire …

The Influence Of Perceptions Of Labor Turnover On Stayers' Organizational Commitment, Ellen Ruth Simmons

Psychology Theses & Dissertations

This study seeks to explain how perceptions of turnover rate affect the organizational commitment (OC) of stayers in an organization as a function of their beliefs as to why turnover has occurred. It examined the attributions of classified employees at Old Dominion University (ODU) about the causes of turnover. Participants were asked to indicate whether they perceived ODU's turnover to be high or low and which of three possible reasons was the most likely cause of co-worker's turnover (i.e., "People most often leave because they are dissatisfied with their jobs", "People most often leave to take a more attractive job …

An Exploratory Study Of Research Utilization By Virginia Nurse Educators, Evelyn M. Clingerman

Ellmer School of Nursing Theses & Dissertations

The purposes of this study were: to explore research utilization by three groups of Virginia nursing educators; and to determine if differences in stages of diffusion existed between nurse educators working in hospital diploma, associate degree and baccalaureate degree settings within the Commonwealth of Virginia. A stratified random sample included 28 hospital diploma, 41 associate degree and 37 baccalaureate degree nurse educators from the Commonwealth of Virginia, who completed the Nurse Educator Questionnaire (NEQ). Two free-response questions were used to identify factors which the nurse educators perceived as inhibitors and facilitators to research utilization. The results of a two-step mailed …