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Assessing Decision Making Under Risk And Dynamic Task Environments In Humans, Dylan J. Cato Apr 2026

Assessing Decision Making Under Risk And Dynamic Task Environments In Humans, Dylan J. Cato

GS4 Student Scholars Symposium

This research evaluates the theoretical foundations of recent embodied and enacted decision- making models(Baker., et al  2022) , specifically investigating whether "urgency" serves as a domain-general mechanism for reward-rate maximization. Across three experiments using a reward-performance contingency, we compare traditional decision-making frameworks with urgency-based theories to determine how participants navigate task demands and whether optimality assumptions hold (Reynaud, et al 2020). A primary focus involves testing whether motor excitability increases directly with evidence, or if "higher-level" deliberation occurs in parallel with se Using the Generalized Drift-Diffusion Model (GDDM) framework via PyDDM  (Shinn, et al 2020), we will …


Exploring Reaction Times In D1 Female Volleyball Players, Lydia Seymour Apr 2026

Exploring Reaction Times In D1 Female Volleyball Players, Lydia Seymour

GS4 Student Scholars Symposium

The purpose of this study was to examine reaction time in a group of Division I female volleyball athletes. Data was collected over a consecutive four-week timespan using the Dynavision D2 training system. The Dynavision D2 training system consists of a mounted board with a series of light-up buttons and a screen in the middle, also referred to as the t-scope. In this study, buttons would light up, at random, for one second at a time. Athletes were tasked to press each button as fast as possible before the next button would light up. In addition, the t-scope screen presented …


Bringing Worlds Together: How Social Studies Teachers Make Content Meaningful, Harley A. Payne Apr 2026

Bringing Worlds Together: How Social Studies Teachers Make Content Meaningful, Harley A. Payne

GS4 Student Scholars Symposium

Secondary educators in social studies classes face the challenge of maintaining the attention of twenty to thirty students while they instruct them about content that often seems irrelevant or unimportant. These educators know, however, that the material these students are disinterested in is useful and crucial for developing adolescents who are learning to interact with the world. Research suggests that bridging the gap between the classroom and the real world has been linked to greater classroom engagement (Cooper 2014, Tagliaferro, 2012). Students who are engaged and exert more effort in class derive academic benefits, such as placement in advanced pathways …


Exploring The Changes In First-Year Students’ Self-Regulated Learning From High School To College, Nancy E. Rodriguez, Anna C. Brady Apr 2026

Exploring The Changes In First-Year Students’ Self-Regulated Learning From High School To College, Nancy E. Rodriguez, Anna C. Brady

GS4 Student Scholars Symposium

During the first semester of college, students experience drastic changes in their independence, and learning strategies. This transitional period from high school to the first semester of college requires researchers to understand students’ self-regulated learning (SRL) processes during their first year. It is important to understand the connection between students’ experiences, learning strategies, and persistence in college. Knowledge on this connection can support funding for institutional resources like first-year seminar classes. These classes can improve students’ commitment for graduating on time, and academic achievement. For this reason, the proposed project aims to investigate students’ engagement in SRL by answering the …


Honoring Survivors’ Wholeness: Recommendations For University Offices Of Wellness, Maeve Jillian King Apr 2026

Honoring Survivors’ Wholeness: Recommendations For University Offices Of Wellness, Maeve Jillian King

GS4 Student Scholars Symposium

Rates of child abuse are nationally significant, especially after considering how much violence goes unreported. Many college students have experienced sexual violence prior to arriving on campus, where incidents of sexual victimization are prominent. With this in mind, how can university offices of wellness support survivors wherever they are in their journey of survivorship? Previous research rarely considers both realities of victimization, but displays large concerns surrounding survivor’s mental health and educational obtainment. Additionally peer and social support play significant roles in survivor outcomes. This interdisciplinary literature review examines current university practices, mental health realities, and impacts of culture on …


Thinking Under Pressure: Does Mindset And Mood Affect Cognitive Performance?, Pamela Kplivi, Hannah Nowicki, Emmy Carmichael, Charlie Guri, Abigail Blanda, Brandon Sookkasem, Shayne Alexander, Hope Williams, Gabriella Tossah, Meeraben Patel, Michael Woodcock, Virginia Wickline Apr 2026

Thinking Under Pressure: Does Mindset And Mood Affect Cognitive Performance?, Pamela Kplivi, Hannah Nowicki, Emmy Carmichael, Charlie Guri, Abigail Blanda, Brandon Sookkasem, Shayne Alexander, Hope Williams, Gabriella Tossah, Meeraben Patel, Michael Woodcock, Virginia Wickline

GS4 Student Scholars Symposium

Cognitive performance, particularly on tasks requiring creative problem-solving, can be influenced by both individual and situational factors. Prior research highlights intrinsic beliefs about intelligence and external factors such as mood states as determinants of problem solving outcomes (Baumeister & Vohs, 2016; Okon-Singer et al., 2015). The present study utilizes a 2 x 3 between-subjects experimental design to examine how mindset (growth vs. fixed) and temporary mood state (positive, neutral, negative) interact to shape performance on a creative problem solving task. Mindset is assessed using the Implicit Theories of Intelligence Scale (ITIS; Dweck, 1999), cognitive performance is measured using a shortened …


Navigating Through Covid: How Has Covid Impacted College Student Adjustment?, E'Lena E.H Johnson Apr 2026

Navigating Through Covid: How Has Covid Impacted College Student Adjustment?, E'Lena E.H Johnson

GS4 Student Scholars Symposium

College adjustment is the way incoming and continuing college students cope with the demands of college life, including academic, mental, socioemotional, and developmental components. The purpose of this research project is to determine whether the COVID-19 pandemic had a significant impact on college students' ability to adjust to college living across three distinct phases: pre-pandemic, during the pandemic, and post-pandemic. A cross-sectional sample of 1,515 participants from Georgia Southern University completed the Wooster-Wickline College Adjustment Test (WOWCAT; Wickline et al., 2009) between 2019-2024, which was administered online via Qualtrics, a secure web-based survey platform. Although the WOWCAT has been successfully …


Messages From The Provost, Georgia Southern University Apr 2026

Messages From The Provost, Georgia Southern University

Messages from the Provost

  • Message from the Provost
  • Where Care Meets Impact
  • Where Students Lead
  • Where Innovation Takes Flight


Bringing Worlds Together: How Social Studies Teachers Make Content Meaningful, Harley A. Payne Apr 2026

Bringing Worlds Together: How Social Studies Teachers Make Content Meaningful, Harley A. Payne

Honors College Theses

Secondary educators in social studies classes face the challenge of maintaining the attention of dozens of students during instruction, often on content that seems irrelevant or unimportant. Educators must find ways to emphasize that the content their students are disinterested in is useful and crucial for their development into adults. Research suggests that bridging the gap between the classroom and the real world improves classroom engagement (Cooper, 2014; Tagliaferro, 2012). Students who are engaged and exert more effort in class derive academic benefits, such as placement in advanced pathways and increased test scores (Carbonaro, 2005). Civics education and the inclusion …


Immersive Experiences And Brand Equity: Ar And Vr As Engagement Tools For Gen Z In Art Studio Start-Ups, Helena F. Allman, Erol Pala, Hilmi A. Atadil, Felicia N. Morgan, Alison J. Green, Qiulin Lu Apr 2026

Immersive Experiences And Brand Equity: Ar And Vr As Engagement Tools For Gen Z In Art Studio Start-Ups, Helena F. Allman, Erol Pala, Hilmi A. Atadil, Felicia N. Morgan, Alison J. Green, Qiulin Lu

AMTP Proceedings 2026

The paper examines the distinct roles of virtual reality (VR), augmented reality (AR), and personal storytelling in influencing consumer-based brand equity. The work explores how VR-based art experiences enhance sensory and emotional engagement and how AR-based experiences increase interactivity and creative participation of Gen Z art studio patrons. The inclusion of the business owner’s personal story narrative is expected to strengthen perceived brand authenticity and emotional connection. From a theoretical perspective, this work will extend experiential marketing theory by showing how immersive technologies and authentic narratives shape consumer experiences, particularly for Generation Z consumers. From a managerial standpoint, the study …


Corporate Social Responsibility And Consumer-Brand Relationships: An Investor-Oriented Integrated Framework, Ada V. Campbell Apr 2026

Corporate Social Responsibility And Consumer-Brand Relationships: An Investor-Oriented Integrated Framework, Ada V. Campbell

AMTP Proceedings 2026

This study examines the evolving landscape of Corporate Social Responsibility (CSR) within the European Union (EU) and the dynamics of the consumer–brand relationship (CBR), proposing an integrated theoretical framework for investor analysis. The EU's regulatory trajectory, marked by the transition from the Non-financial Reporting Directive (NFRD) to the Corporate Sustainability Reporting Directive (CSRD) and the introduction of the Corporate Sustainability Due Diligence Directive (CSDDD) alongside European Sustainability Reporting Standards (ESRS), signifies a paradigm shift towards mandatory, standardized, and audited sustainability disclosures. Concurrently, the strength of CBR, built on dimensions such as trust, self-connection, and commitment, profoundly influences consumer behavior, brand …


Precision Or Invasion? Mapping The Personalization Paradox, Shyamala N. Chalakudi, Gnana Bharathy Apr 2026

Precision Or Invasion? Mapping The Personalization Paradox, Shyamala N. Chalakudi, Gnana Bharathy

Journal of Applied Marketing Theory

AI-driven personalization has transformed consumer engagement, yet existing research offers no systematic way to determine when personalization shifts from helpful to intrusive. Current research and models explain privacy concerns or expectancy violations but do not measure the point at which personalization triggers user discomfort, creating the personalization paradox. This study introduces the Discomfort Threshold Assessment & Measurement (DTAM) framework, a conceptual model that identifies and evaluates this threshold by integrating Dual Process Theory, Expectation Violation Theory, and Privacy Calculus Theory. DTAM distinguishes between affective discomfort reactance and cognitive discomfort reactance and outlines how these constructs could, in future empirical studies, …


Conceptualizing Cancel Culture In Marketing: Moral Policing In A Hyperconnected World, T. Andrew Poehlman, Sairah Abraham Apr 2026

Conceptualizing Cancel Culture In Marketing: Moral Policing In A Hyperconnected World, T. Andrew Poehlman, Sairah Abraham

AMTP Proceedings 2026

The dynamics of marketing in society have shifted. Brands no longer sit at a distance broadcasting messages; they now occupy the same social networks as people, speaking in a human voice and inviting quasi-personal relationships. In this environment, we argue that corporate cancel culture is best understood as moral policing of brands that have chosen to act like human nodes in social networks. Drawing on hierarchy research, we frame cancellations as “leveling” responses when high-status brands behave in ways that feel domineering, hypocritical, or extractive rather than prestige-based and service-oriented. Using Moral Foundations Theory, we show how diverse cancellations can …


Mistargeted Advertising: The Impact Of Human Vs. Ai Error On Consumer Brand Perception, Abdulela Alshehri, Umair Usman Apr 2026

Mistargeted Advertising: The Impact Of Human Vs. Ai Error On Consumer Brand Perception, Abdulela Alshehri, Umair Usman

AMTP Proceedings 2026

Artificial intelligence (AI) has revolutionized personalized advertising by enabling precise targeting based on consumer profiles, yet mistargeted ads—those falsely implying eligibility for benefits like premium credit cards—can trigger frustration, disappointment, and negative brand perceptions. This study examines how consumers respond to such errors when attributed to a human employee, an AI system, or an AI system with human oversight. Grounded in attribution theory (Folkes, 1988; Weiner, 2000), it tests perceived group homogeneity (Longoni et al., 2022) and negative self-perception (Grewal et al., 2019) as mediators, with belief in a just world (BJW; White et al., 2012) as a moderator. The …


The Psychology Of Acquisition, Consumption, And Disposition Of Clothing Among Consumers, Kamila Muratkyzy Buckle, Trang Phuc Tran Apr 2026

The Psychology Of Acquisition, Consumption, And Disposition Of Clothing Among Consumers, Kamila Muratkyzy Buckle, Trang Phuc Tran

AMTP Proceedings 2026

This qualitative analysis investigates consumer behavior in the clothing industry, highlighting the importance of qualitative data in informing retail strategies and gaining a deeper understanding of the complex motivations and emotional connections consumers maintain with fashion brands. The analysis explores a variety of values that impact clothing acquisition, including affordability, quality, and ethical considerations, while investigating the influence of social media on consumer brand loyalty and purchase motivations. Through focus groups, interviews, and social media analysis, this research project emphasizes how retail brands can implement consumer insight to improve engagement. The results enrich the understanding of consumer behavior and provide …


Navigating The Ai Classroom: Integrating Ai In Education For Enhanced Learning And Career Readiness, Katryna M. Johnson Apr 2026

Navigating The Ai Classroom: Integrating Ai In Education For Enhanced Learning And Career Readiness, Katryna M. Johnson

Journal of Applied Marketing Theory

This study employs an innovative approach by integrating AI and human endeavors in the research process. The examination provides a literature review and theoretical frameworks for integrating AI in education, focusing on three key stakeholder groups: students, faculty, and institutions. The analysis explores the benefits and challenges of AI in the classroom from each group’s perspective. The paper emphasizes hands-on AI experience for marketing students to remain competitive. The paper provides practical tips and suggestions for using AI in marketing classes and creating an institutional environment to support long-term AI growth. Additionally, the study presents widely used AI tools in …


Integrating Artificial Intelligence Into Marketing Education: A Conceptual Framework For Curriculum Enhancement, Aisha Ghimire, Gallayanee Yaoyuneyong Apr 2026

Integrating Artificial Intelligence Into Marketing Education: A Conceptual Framework For Curriculum Enhancement, Aisha Ghimire, Gallayanee Yaoyuneyong

Journal of Applied Marketing Theory

This paper introduces a Constructivist–Experiential GenAI Integration Framework to embed Generative AI (GenAI) across undergraduate marketing curricula. Grounded in constructivist and experiential learning theories, the framework positions GenAI as a learning partner, through hands-on, reflective, and ethically informed learning. Discipline-specific vignettes illustrate how GenAI can enhance marketing courses through accessible and scalable activities that align with diverse class sizes, institutional resources, and delivery modes. By leveraging freely available GenAI platforms, the model promotes inclusivity while cultivating AI literacy, ethical reasoning, and strategic agility. The paper concludes with recommendations for empirical validation and cross-institutional collaboration to ensure that GenAI-driven marketing education …


Clusters Of Student Perceptions Of Ai-Assisted Grading: Implications For Fair And Transparent Assessment Practice In Higher Education, Roberto Bello Apr 2026

Clusters Of Student Perceptions Of Ai-Assisted Grading: Implications For Fair And Transparent Assessment Practice In Higher Education, Roberto Bello

Journal of Applied Marketing Theory

As artificial intelligence (AI) tools become increasingly embedded in assessment and feedback systems, understanding how students perceive these technologies is vital for maintaining trust and fairness in higher education. This study investigates how students experience AI-assisted grading through an extended Technology Acceptance Model (TAM) that incorporates fairness, transparency, and trust as pedagogically relevant constructs. Survey data from undergraduate marketing students (N = 142) were analyzed using cluster analysis, revealing three distinct perception profiles: Enthusiasts, Pragmatists, and Skeptics. These clusters differ significantly in their willingness to rely on AI feedback, perceived fairness of algorithmic grading, and expectations of …


The Acquisition, Consumption, And Disposal Of Clothing: A Qualitative Analysis, Omar H. Alqudsi, Trang Phuc Tran Apr 2026

The Acquisition, Consumption, And Disposal Of Clothing: A Qualitative Analysis, Omar H. Alqudsi, Trang Phuc Tran

AMTP Proceedings 2026

Using 22 semi-structured interviews on apparel acquisition, use, and disposal, we find that practical value dominates choice while identity cues matter at the margin. Price and comfort consistently outrank brand and trend. Disposal is purposeful: donation is favored when garments retain utility, with resale and recycling rising alongside sustainability awareness. Consumers often justify purchases as extensions of self yet report lower satisfaction when items lack durability or clear ethical provenance. These patterns align with utilitarian value frameworks and signal clear levers for marketers: durable basics, transparent sourcing, and simple channels for responsible end of life. Overall, everyday clothing decisions follow …


Beyond The Launch: Designing Integrated Marketing Communications Across The Publishing Lifecycle, Philip J. Boutin Jr. Apr 2026

Beyond The Launch: Designing Integrated Marketing Communications Across The Publishing Lifecycle, Philip J. Boutin Jr.

AMTP Proceedings 2026

This paper advances a lifecycle view of integrated marketing communications for book publishing and specifies a practical model beyond launch. We present the Lifecycle IMC in Publishing (L-IMC) framework with four layers—strategic capability, orchestration, phased execution (pre-launch, launch, post-publication), and measurement/learning—grounded in evidence on carryover, cross-media complementarity, discoverability, and the creator economy. Seven propositions predict that lifecycle consistency, coordinated post-publication activity, metadata priming, creator–title fit with clear disclosures, network-aware seeding, continuous testing, and reserved reinforcement budgets improve visibility, conversion, and returns. Design principles include codified message architecture and governance, a vetted creator bench, managed discoverability, sequencing high-trust signals before conversion …


Experiential Learning In Marketing Education: Student Reflections In A Client Based Project, Samit Chakravorti Apr 2026

Experiential Learning In Marketing Education: Student Reflections In A Client Based Project, Samit Chakravorti

AMTP Proceedings 2026

This paper explores student experience with a client based project in an upper division marketing class and its impact on development of work readiness skills, learning and satisfaction with the course. The client was a local small business food cooperative. Student reflection papers submitted at the end of the project were content analyzed based on preset categories to understand the impact of the project on the outcome variables. Analysis shows that for most students the project was interesting, relevant but challenging, increased their satisfaction and enjoyment of the course, and positively impacted learning of profession specific and foundational work ready …


Influencer Effect? An Examination Of Dunkin’ And Tarte’S Use Of Influencers, Amanda D. Damiano Ph.D., Wenjing Xie Ph.D. Apr 2026

Influencer Effect? An Examination Of Dunkin’ And Tarte’S Use Of Influencers, Amanda D. Damiano Ph.D., Wenjing Xie Ph.D.

AMTP Proceedings 2026

The purpose of this project was to understand public perceptions of brands using influencers. The brands Dunkin’ and Tarte Cosmetics served as case studies for this study. A mixed-methods approach was undertaken. Specifically, social media listening in the form of a content analysis was conducted. That was then followed by an online survey of students from a medium-sized university in the northeast. A number of factors were measured related to participants’ stated brand and influencer effectiveness on social media in general, as well as specific to Dunkin’ and Tarte. Additionally, participant demographic factors were measured in accordance with their stated …


Understanding The Life Satisfaction Gap In Political Consumerism: Buycotting Vs. Boycotting, Neleen S. Leslie-Piper, La Toya M. Russell Apr 2026

Understanding The Life Satisfaction Gap In Political Consumerism: Buycotting Vs. Boycotting, Neleen S. Leslie-Piper, La Toya M. Russell

AMTP Proceedings 2026

Drawing on approach–avoidance motivation, regulatory focus, warm-glow reward, and self-determination theory, this study examines whether political consumerism, specifically boycotting and buycotting, is associated with life satisfaction in environmental and social issue contexts. Using survey data from Prosper Insights, we compare life satisfaction across buycotters, boycotters, and indifferent consumers and examine how Big Five personality traits and demographics moderate these relationships. We predict higher life satisfaction among buycotters than boycotters, and anticipate a moderating effect of personality traits. Our findings advance marketing theory and practice by linking political consumerism to consumer well-being.


Exploring Tiktok Shop And The Correlation It Has With The Gen Z Consumers: Consumers Purchase Decisions Within The Beauty And Personal Care Product Category, Ciara A. Lewis, Richard Waters, Russell B. Clayton, Jaejin Lee Apr 2026

Exploring Tiktok Shop And The Correlation It Has With The Gen Z Consumers: Consumers Purchase Decisions Within The Beauty And Personal Care Product Category, Ciara A. Lewis, Richard Waters, Russell B. Clayton, Jaejin Lee

AMTP Proceedings 2026

The purpose of this paper is to understand the correlation between Gen Z consumers’ perceived level of attractiveness, credibility, trustworthiness, and relatability of a TikTok influencer and their intention to purchase beauty and personal care products from TikTok Shop. A quantitative research method was applied, using an online survey to gather data from 154 students between the ages of 18 and 27 from Florida State University. Pearson correlation analyses were used to investigate five hypotheses and one research question. Results indicated that credibility was the strongest correlation with behavioral intentions to purchase beauty and personal care products. There was a …


Conversation Analysis Of Public-Servant And Persons-Of-Interest Face-To-Face Talk Via Llm‑Supported Ai Script Mapping Tools, Arch G. Woodside, Suresh Sood Apr 2026

Conversation Analysis Of Public-Servant And Persons-Of-Interest Face-To-Face Talk Via Llm‑Supported Ai Script Mapping Tools, Arch G. Woodside, Suresh Sood

AMTP Proceedings 2026

Professional public servants (PSs) including police officers, postal workers, and government tax office and DMV employees interact face-to-face with citizens/persons of interest (POIs), in encounters that are frequently recorded using mobile phones and publicized on platforms such as YouTube.com. Building on our observations about recurrent PS–POI scripts and LLM-supported analysis, we develop five grounded propositions linking enacted scripts to existing theory. The propositions focus on describing early turn-taking asymmetry, the importance of sequential detail beyond-shallow analysis, the predictive role of script recurrence, the value of rich, script-based role-play, and the potential of narrative-intelligence databases for institutional learning. Instead of treating …


Ai-Based Multi-Dimensional Coding Of Cancel Culture: Opportunities And Limits Of Llm-Based Categorization, Sairah Abraham, T. Andrew Poehlman Apr 2026

Ai-Based Multi-Dimensional Coding Of Cancel Culture: Opportunities And Limits Of Llm-Based Categorization, Sairah Abraham, T. Andrew Poehlman

AMTP Proceedings 2026

Large-scale qualitative coding is a bottleneck in marketing research, especially for complex, multi-level phenomena like corporate cancel culture. This paper uses over 100 well-known cancellation events as a testbed to evaluate whether GPT can act as a reliable, low-cost “independent rater” for rich categorical schemes. We develop a multi-dimensional coding framework (trigger locus, controversy source, social issue, moral foundation, and target level) and implement a staged GPT pipeline: zero-shot prompts benchmarked against human “gold standard” coders, scaled to larger samples, then extended with few-shot prompting and fine-tuning for harder constructs such as moral foundations. We compare GPT variants and roles, …


Reexamining Consumer Memory In The Age Of Artificial Intelligence, Suwakitti Amornpan, Sasawan Heingraj, Manisha Mathur Apr 2026

Reexamining Consumer Memory In The Age Of Artificial Intelligence, Suwakitti Amornpan, Sasawan Heingraj, Manisha Mathur

AMTP Proceedings 2026

This conceptual paper reexamines consumer memory in the age of artificial intelligence (AI) by proposing a comparative framework of memory practices across three eras: pre-technological embodied memory, technologically mediated memory, and AI-mediated memory co-creation. We argue that generative AI transforms memory from a primarily archival practice into an interactive, generative, and sometimes synthetic process. Drawing on consumer research, psychology, and media studies, we develop a trichotomy of memory practices along key dimensions, including primary memory artifacts, mode of validation, emotional logic, friction in remembering, and identity implications. We theorize how AI’s participation in memory reconstruction reshapes consumer behavior in practice, …


From New Orleans To Orléans: How Perceived Connections Shape Destination Image, Hilmi A. Atadil, Helena F. Allman, Erol Pala, Qiulin Lu, Alison J. Green, Felicia N. Morgan Apr 2026

From New Orleans To Orléans: How Perceived Connections Shape Destination Image, Hilmi A. Atadil, Helena F. Allman, Erol Pala, Qiulin Lu, Alison J. Green, Felicia N. Morgan

AMTP Proceedings 2026

Have you ever enjoyed a dish so much that it sparked an interest in experiencing the place where it was originally created? Culinary encounters may spark interest in distant destinations, but broader cultural, historical, and symbolic meanings often drive this interest through perceived connections. For example, exposure to French-influenced cuisine in New Orleans may draw individuals to France, driven not only by culinary authenticity but also by historical ties to Orléans. Grounded in social exchange theory, this study pursues two objectives: (1) to examine the underlying dimensions of perceived connections between destinations, and (2) to assess how these dimensions influence …


A Parsimonious Model Of Social Crm And Reciprocal Social Media Behaviors Among Colombian Consumers, Ainsworth Anthony Bailey Phd, Carolyn M. Bonifield Phd, Juliana Villegas Phd, Alejandro Arias Phd Apr 2026

A Parsimonious Model Of Social Crm And Reciprocal Social Media Behaviors Among Colombian Consumers, Ainsworth Anthony Bailey Phd, Carolyn M. Bonifield Phd, Juliana Villegas Phd, Alejandro Arias Phd

AMTP Proceedings 2026

The current study explored Colombian consumers interactions and engagement with marketers on social media and the outcome of those interactions and engagement. In particular, the study explored the impact of marketers' support for social media interactions on perceived social customer relationship marketing (SCRM) commitment and consumer satisfaction, as well as their impact on eWOM and consumer social media engagement. The study's model had social exchange theory, commitment-trust theory of relationship marketing, and the S-O-R framework as theoretical underpinnings. Data to test the model's nine (9) hypotheses were collected by survey from among Colombian consumers. Analysis showed support for eight of …


Thirty-Five Years Of Positioning Research: A Bibliometric Review Of Master's And Doctoral Dissertations, Charles Blankson, Wendy Chen Apr 2026

Thirty-Five Years Of Positioning Research: A Bibliometric Review Of Master's And Doctoral Dissertations, Charles Blankson, Wendy Chen

AMTP Proceedings 2026

This paper presents a bibliometric review of 39 master's and doctoral dissertations on positioning, defended at various universities between 1989 and 2024. Using systematic searches and content analysis, the study identifies major theoretical, methodological, and content patterns and trends in positioning research. Findings indicate a sharp rise in the number of dissertations on the concept of positioning over the past 25 years, with most work concentrated in Western institutions and heavily oriented toward brand and product-based applications. Content analysis reveals that most dissertations focus on managerial or applied perspectives, while few engage with positioning theories and digital contexts. Methodologically, earlier …