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The Demise Of Arthur Andersen: Is Founder’S Syndrome To Blame?, Paul L. Govekar Mar 2023

The Demise Of Arthur Andersen: Is Founder’S Syndrome To Blame?, Paul L. Govekar

Journal of the North American Management Society

No abstract provided.

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In Pursuit Of Crisis Readiness: An Examination Of Managerial Characteristics, Firm Size, Industry Domain And Strategic Type Within The Miles And Snow Framework, John A. Parnell, William "Rick" Crandall, Richard E. Crandall Mar 2023

In Pursuit Of Crisis Readiness: An Examination Of Managerial Characteristics, Firm Size, Industry Domain And Strategic Type Within The Miles And Snow Framework, John A. Parnell, William "Rick" Crandall, Richard E. Crandall

Journal of the North American Management Society

A crisis refers to an unpredictable event that can seriously threaten an organization. Crisis readiness is an integral part of the crisis management process and refers to the level of preparedness an organization possesses in response to a potential catastrophic event. Findings from a survey of 275 managers in the United States revealed that top managers with production/engineering and general management backgrounds reported higher degrees of crisis readiness capabilities than did their counterparts with other backgrounds. Likewise, higher levels of crisis readiness were reported in larger, manufacturing organizations than in smaller, service organizations.

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The Mediating Of Organization Change, Perceptions Of Politics And Interpersonal Conflict At Work On The Leader/Member Exchange And Job Satisfaction Relationship, Jeffrey Muldoon, Shawn M. Keough, Eric W. Liguori Mar 2023

The Mediating Of Organization Change, Perceptions Of Politics And Interpersonal Conflict At Work On The Leader/Member Exchange And Job Satisfaction Relationship, Jeffrey Muldoon, Shawn M. Keough, Eric W. Liguori

Journal of the North American Management Society

Using the lens of social exchange theory, this study examines the role of organization change, perceptions of politics (POPS) and interpersonal conflict at work (ICAW) on the LMX/job satisfaction relationship. Results indicate that organization change, POPS and ICAW each have a partial negative mediation effect on the LMX/job satisfaction relationship. Implications for management are briefly discussed.

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The Fallacy Of Leadership Transparency, Jay Johnson, Jim Maddox Mar 2023

The Fallacy Of Leadership Transparency, Jay Johnson, Jim Maddox

Journal of the North American Management Society

The word “transparency” has become a staple of current organizational speak and a popular concept for leaders to incorporate into their leadership persona. They attempt to create the perception that information and the rationale for decisions will be clear and openly communicated. The purpose of this paper is to explore the apparent fallacy of leadership transparency. That is, that often times, the more the word transparency is used by leaders in an organization, the less actual transparency there is. The paper explores the allure of Leadership transparency and offers reasons why the fallacy occurs. In this context, the role of …

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Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii Mar 2023

Supply And Demand Considerations For The U.S. Health Care Workforce: What May The Future Hold?, Michaeline Skiba, David P. Paul Iii

Journal of the North American Management Society

Five factors that influence supply and demand within the health care workforce are demographics, education, the healthcare delivery system, the economy, and context. These factors are interdependent and powerfully influence stakeholders involved in health care administration. All of them are in constant flux and heavily rely on the economy and context – two of the five factors that gained prominence since the Great Recession and determine strategy and policy related to future employment in all professional sectors. This paper reviews these factors from the vantage points of selected health care professions, and examines the opportunities and threats that lie ahead.

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Executive Compensation In Higher Education: Effects Of Institutional Characteristics And Performance On Presidents’ Compensation, Michael E. Dobbs, Elizabeth M. Schwindenhammer Mar 2023

Executive Compensation In Higher Education: Effects Of Institutional Characteristics And Performance On Presidents’ Compensation, Michael E. Dobbs, Elizabeth M. Schwindenhammer

Journal of the North American Management Society

While CEO compensation has been widely explored (Huang, 2010), there is also debate about whether university presidents are equitably paid given university budget cuts and rising tuition rates (Ehrenberg, Cheslock, and Epifantseva, 2001; Cotton, 2012). We explore possible determinants of compensation for university presidents of 419 private and 160 public universities. We hypothesize about the effects of enrollment, endowment, and employee size; graduation and retention rates; and other institutional factors on presidents’ compensation and use regression analysis to test these hypotheses. We find strong support for a positive effect of enrollment on university presidents’ pay levels, but this effect is …

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Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt Mar 2023

Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

This exploratory qualitative study examines the relationships between organizational change factors including the occurrence of change, personal and work related barriers, and employee buy-in. The sample consisted of 20 individuals from seven different departments of a pharmaceutical products manufacturing firm that had recently undergone a major organizational change that impacted the entire workforce. Research questions were formed to examine the acceptance of organizational change, the perceived occurrence of organizational change, as well as personal and work force barriers. Results from the interviews suggest that the occurrence of change as well as personal and workforce barriers contributed to the participants’ acceptance …

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The Use And Usefulness Of Social-Network-Site Recruiting, Allison Tharp, David Boggs Mar 2023

The Use And Usefulness Of Social-Network-Site Recruiting, Allison Tharp, David Boggs

Journal of the North American Management Society

Human resources recruiters use many different methods to identify and attract desirable applicants to their organizations. The use of online social networks, such as LinkedIn, Facebook and Twitter, for recruiting purposes is one of the newer methods that organizations are using. This paper argues that employees recruited through online social networks are less likely to turnover than average; also, it argues that social networking sites (SNS) decrease the selection cycle time when hiring and are an effective means to recruit passive job candidates. Social recruiting produces the benefits identified by merging the speed of the Internet with the quality and …

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Performance Evaluation And Promotion Criteria: Perceptions Of Faculty Evaluation In Promotion Decisions, Valerie Wallingford, Gyongyi Konyu-Fogel`, Mary B. Dubois Mar 2023

Performance Evaluation And Promotion Criteria: Perceptions Of Faculty Evaluation In Promotion Decisions, Valerie Wallingford, Gyongyi Konyu-Fogel`, Mary B. Dubois

Journal of the North American Management Society

Performance evaluation and promotion of faculty can be difficult in higher education. The evaluation of faculty performance often creates confusion as the criteria for promotion are often poorly understood. Disagreements over effective, equitable performance evaluation tools and possible biases of how faculty may get promoted have been a concern in many institutions, possibly creating legal liabilities that underlines the need for designing promotion criteria that are effective and easily understood by administrators and faculty. The purpose of this paper is to evaluate the perceptions of faculty promotion practices and processes used in higher education institutions in the Midwest region of …

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Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley Mar 2023

Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley

Journal of the North American Management Society

OSHA defines workplace violence as any act or threat of physical violence, harassment, intimidation or other threatening and disruptive behavior that occurs at a worksite. Such violence costs American businesses approximately $36 billion a year. This is not expected to decrease unless organizational leaders begin to understand and to establish preventive measures. Management of violence in the work environment has to be a priority. The nature of the workplace and of working conditions is rapidly changing. Contemporary work environments are characterized by more stressful contexts with information and knowledge-based work and more stressful outcomes such as downsizing and organizational restructuring …

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Web-Based Accountability: An Integration Of Extant Knowledge, Research Gaps And Future Directions, Brandi N. Guidry Hollier, Lise Anne D. Slatten Mar 2023

Web-Based Accountability: An Integration Of Extant Knowledge, Research Gaps And Future Directions, Brandi N. Guidry Hollier, Lise Anne D. Slatten

Journal of the North American Management Society

Because Internet-based technologies are readily used by businesses, research scholars have begun to focus on the specific use of such technology by nonprofit organizations for accountability purposes. A central focus of this paper is to review some of the most significant extant literature on web-based accountability, with particular emphasis on conceptual and empirical studies focusing on the nonprofit sector. Much of this research is situated within the public relations literature, as some of the primary elements of online accountability are directly related to establishing relationships and disclosing information to stakeholders. Finally, this paper presents research gaps and future research propositions …

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Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips Mar 2023

Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips

Journal of the North American Management Society

Business pedagogy can be more effective for students and business through a hands-on, practical approach rather than traditional lectures. The Pathways Commission of the AICPA and AAA recommended we “develop curriculum models, engaging learning resources, and mechanisms for easily sharing them as well as enhancing faculty development opportunities in support of sustaining a robust curriculum” (American Accounting Association 2012 p. 12; Hawawini 2005). In this article, we present a method to teach auditing. We identify a few articles integrating service-learning opportunities into a business school environment (Tonge and Willett 2012; Govekar and Rishi 2007). Our student teams performed agreed-upon procedures …

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The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci Mar 2023

The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci

Journal of the North American Management Society

The purpose of this study is to examine the influence of leader power bases on information technology (IT) professionals’ certain employee outcomes: Attitudinal and behavioral compliance, organizational citizenship behavior (OCB), and intention to quit. A convenience sampling was used and the data were collected from 153 Turkish IT professionals. The results show that leader expert power, referent power, and legitimate power positively influence subordinate behavioral compliance while reward power negatively affects behavioral compliance. In addition, referent power positively affects attitudinal compliance and helping OCB whereas referent power negatively influences intention to quit. Moreover, legitimate power negatively affects attitudinal compliance, civic …

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Putting It In Writing: Examining The Link Between Higher Education Institution Performance Rankings, Best Places To Work, And Emphasis On Human Resources In Mission Statements, John Fazio, William Crandall, Christopher Ziemnowicz Mar 2023

Putting It In Writing: Examining The Link Between Higher Education Institution Performance Rankings, Best Places To Work, And Emphasis On Human Resources In Mission Statements, John Fazio, William Crandall, Christopher Ziemnowicz

Journal of the North American Management Society

This study examined at the content of vision statements, mission statements, and strategic plans for three groups of higher education institutions (HEIs). The focus of this analysis was to determine if an emphasis on the interests and welfare of employees was included in these statements. In addition, the Top 100 Best Colleges from the 2012 U.S. News & World Report rankings were compared to a random selection of HEIs. The results indicate that the externally ranked schools had a higher number of statements highlighting the welfare of their workforce in their strategic documents, thus affirming the importance of employees.

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The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans Mar 2023

The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans

Journal of the North American Management Society

The main purpose of this study was to examine the relationship of organizational justice and interpersonal attraction in survivors’ acceptance of co-worker terminations. Four scenarios were tested manipulating high and low levels of the two independent variables (organizational justice and interpersonal attraction) and their effects on the dependent variable (level of acceptance of coworker terminations). Findings indicate justice during the termination process is more important than how much the coworker was liked on the survivors’ acceptance of coworker terminations. The practical implication is that organizations must be careful to insure that terminations are done in a just manner in order …

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Perceived Decision-Making Pressures On Community Bank Chief Executives, William J. Wilhelm, William C. Minnis Mar 2023

Perceived Decision-Making Pressures On Community Bank Chief Executives, William J. Wilhelm, William C. Minnis

Journal of the North American Management Society

The community-banking environment has experienced high levels of stress from increasing regulation, poor loan performance, investment devaluation, lower bank revenues, and public scrutiny during the period since 2008. The CEO decision-making process as a result, receives influence from several stakeholder groups with interests in differing outcomes. The objectives of this research were to identify and rank by importance the most pressing issues that develop decision-making stress among community banking executives. The examination of priorities and concerns facing a selected group of community bank CEOs utilizing an online Delphi method to determine the types of contextual cues (situational variables) that created …

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Assessing Trio/Student Support Services Leadership, Institutional Structure, And Student Six-Year Graduation Relationships, Valerie Wallingford Mar 2023

Assessing Trio/Student Support Services Leadership, Institutional Structure, And Student Six-Year Graduation Relationships, Valerie Wallingford

Journal of the North American Management Society

The U.S. Department of Education allocates over $300,000,000 annually to TRIO Student Support Services projects. However, little research has been conducted regarding specific factors that lead to project success. This study investigated whether there was higher six-year student graduation rates when TRIO/SSS directors possessed transformational leadership characteristics and when the TRIO/SSS projects were more integrated into the hosts’ institutional structures. To examine these correlations, 209 TRIO/SSS directors in the upper mid-west were asked to complete the Multifactor Leadership Questionnaire and a researcher-developed survey regarding each project’s six-year graduation rates and the degree of project integration within their institutional structure. The …

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'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz Mar 2023

'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz

Journal of the North American Management Society

Multiple drivers are assumed to motivate and factor into decisions to have medical procedures done in another country, regardless of incentive to save money. Content analysis of 114 respondents revealed 13 themes: those actively considering medical tourism, the perceived benefits, nature of procedures, follow-up care, quality of care, cost, safety, insurance, facilities, family support, language barriers, U.S. government policy crisis, and a final category of those who would never consider medical tourism under any circumstances. Implications for HR management of employee health plans and marketing in the hospitality industry are discussed.

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Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming Mar 2023

Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming

Journal of the North American Management Society

Given increasing budget constraints, it is vital that employers get the most bang for their buck in recruiting efforts and that they result in hiring employees that possess the necessary skills. Nowhere is this more apparent than in the United States military which faces cutbacks while still needing to recruit soldiers who possess the skills needed to operate the modern military. This paper develops a set of propositions aimed at guiding empirical research into how military recruiters can use currently administered personality tests to ensure that they are enlisting the recruits needed to perform high technology occupations now needed.

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Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid Mar 2023

Critical Thinking Advances The Theory And Practice Of Business Management, Phyllis R. Anderson, Joanne R. Reid

Journal of the North American Management Society

A pedagogical treatment was developed to teach critical thinking knowledge, skills, and strategies to college students. This treatment was implemented at a Midwestern University for a three-year period. Graduates were surveyed to determine the extent to which the treatment affected their personal, academic, and professional lives. Graduates reported that they had transferred the critical thinking knowledge, skills, and strategies they had acquired into their personal, academic, and professional lives. This transfer was validated using qualitative descriptions provided by the graduates of their use of critical thinking.

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Corporate Governance And Transparency: A Research Study Investigating Ceo Duality In Fortune Ranked Companies, Patricia B. Abels, Joseph T. Martelli Mar 2023

Corporate Governance And Transparency: A Research Study Investigating Ceo Duality In Fortune Ranked Companies, Patricia B. Abels, Joseph T. Martelli

Journal of the North American Management Society

The fiduciary oversight expected from the board of directors has intensified because of corporate scandals of corruption and fraudulent financial reporting within the US. The Federal Government, Securities and Exchange Commission, American stock exchanges, and shareholders are demanding corporate transparency in these matters. This longitudinal study examines CEO duality of the largest firms in the US as a whole and by industry sector. Concentrating on the agency theory, this paper investigates the two-tier compliance status within the largest 500 firms in the US, as reported by Fortune Magazine in 2008 and 2010. This study seeks to reveal the degree to …

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Evaluating Title Vii Exposure In A Manufacturing Setting: A Case Study For Human Resource Management Students, William R. Livingston, Michael F. Peters, Timothy D. Johnson Mar 2023

Evaluating Title Vii Exposure In A Manufacturing Setting: A Case Study For Human Resource Management Students, William R. Livingston, Michael F. Peters, Timothy D. Johnson

Journal of the North American Management Society

Since Title VII of the Civil Rights Act of 1964 became an established part of the employment legal framework, human resource management professionals and compliance officers have played a vital role in evaluating their companies’ vulnerability to litigation based on perceived violations of Title VII, the Age Discrimination in Employment Act, the American with Disabilities Act, and other associated equality protection legislation. Factors to be considered include the plaintiff’s burden of proof, legitimate business defenses, and collection and evaluation of reliable data. This case study calls upon human resource management graduate students to evaluate the potential exposure of a defense …

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The Impact Of Organizational Capabilities, Environmental Uncertainties, And Generic Strategies On Crisis Readiness: An Empirical Examination Of Retail Professionals, William Crandall, John A. Parnell, Maria Nathan Mar 2023

The Impact Of Organizational Capabilities, Environmental Uncertainties, And Generic Strategies On Crisis Readiness: An Empirical Examination Of Retail Professionals, William Crandall, John A. Parnell, Maria Nathan

Journal of the North American Management Society

This paper examined the factors—organizational capabilities, environmental uncertainties, and generic strategies—that potentially contribute to an organization’s crisis readiness. A survey of 277 retail professionals indicated that those companies that display a high level of crisis readiness follow a differentiation generic strategy and had higher levels of supply chain capabilities. Companies that pursued a cost leadership generic strategy displayed lower levels of crisis readiness. Implications for researchers and managers are offered.

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The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey Mar 2023

The Association Of Strategies And The Effects Of Deployment On Organizational Operations, Lee L. Hisey

Journal of the North American Management Society

This study surveyed the Louisiana Employer Support of the Guard and Reserve to determine the strategies associated with the effects of deployment on organizational output, customer satisfaction, and employee behavior. The results reveal that customer complaints and late deliveries are associated with rework, training, employee effort, and work schedule alterations. Team efforts were associated with employee satisfaction, rate in which customers were won or lost, number of customers won or lost, and the quality and quantity of output. The findings indicate that training, team participation, rework, increased employee effort, and work schedule alterations are associated with the effects of deployment. …

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Was Dale Carnegie The Father Of Modern Management?, C. R. Marshall, Robert E. Allen Mar 2023

Was Dale Carnegie The Father Of Modern Management?, C. R. Marshall, Robert E. Allen

Journal of the North American Management Society

As academics, we like to believe that our research leads and informs the best practice of industry. Much of what is taught in college classrooms in business and economics departments is the application of the theoretical work of our colleagues past and present. Three examples of this pattern are Maslow’s Hierarchy of Needs (Malsow, 1954) Herzberg’s Motivation-Hygiene theory (Herzberg, Mausnar & Snyderman, 1959) and Emotional Intelligence (Salovey & Mayer, 1990, Goleman, 1995). This paper shows that all of these theories were in the popular press years before they were discovered and studied by academics. Each of these theories is at …

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Against The Wall-Mart: Does Market Power Condone Bad Behavior?, Michaeline Skiba, Roy Nersesian Mar 2023

Against The Wall-Mart: Does Market Power Condone Bad Behavior?, Michaeline Skiba, Roy Nersesian

Journal of the North American Management Society

No abstract provided.

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Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook Mar 2023

Three Contributing Factors To Effective Utilization Of Technology In Management Education And Practice: Personhood, Mindfulness, And Meditation, Georgia Lee Eshelman, Maria Lai-Ling Lam, Martha J.B. Cook

Journal of the North American Management Society

No abstract provided.

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A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth Mar 2023

A Portrait Of Hr: The Personality Traits Of Human Resources Professionals, E. Anne Christo-Baker, Cristina De-Mello-E-Souza Wildermuth

Journal of the North American Management Society

No abstract provided.

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Social Network Mapping And Analysis Of The Southern California Aerospace Industry, Kristie Ogilvie Mar 2023

Social Network Mapping And Analysis Of The Southern California Aerospace Industry, Kristie Ogilvie

Journal of the North American Management Society

Today’s dynamic environment illustrates the importance of networking in most industries, but especially critical for technical communities, though there is a gap in current literature of the network of the aerospace industry. This research will discuss the current literature and further the literature by mapping the aerospace southern California network based on an empirical study of mapping these actors within the network, resulting in key advanced measures, such as centrality to understand the implications of such analysis.

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Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed Mar 2023

Employer And Student Characteristics That Predict Disagreement About College Graduates' Skill Improvement Needs, Lawrence Roth, Richard J. Sebastian, Sohel Ahmed

Journal of the North American Management Society

College of business students and representatives of employers likely to recruit them rated the skills "new college graduates most need to improve upon." Although there were high levels of agreement for most of the skills, students' and employers' ratings differed dramatically for "interviewing skills," "lose [the] sense of entitlement," and "realistic expectations." We coded individual differences from the student survey and recruiting strategy and industry differences from the employer survey and then used regression to explore how these variables influenced student and employer ratings. Essentially nothing that occurs on the college campus improved students' ability to identify the problems reported …

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