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March 29, 2023 (Vol. 107, No. 25), Daily Eastern News

Daily Eastern News: 2022-2023

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March 23, 2023, Caa

Minutes

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Stress And Employee Engagement, Kumar Subramaniam, Steve Roussas

Journal of the North American Management Society

We explored strategies that HR leaders within a single healthcare organization in Franklin, Tennessee, used to reduce employee disengagement caused by stress and identified four themes related to business practice. The four themes were (a) integration of employee engagement practices into culture and business processes, (b) providing managers with the job resources they need, (c) intentionality, transparency, and honesty in communications, and (d) relying on supportive supervisor behavior. Senior executives and HR leaders should examine the feasibility of proactively implementing similar strategies to mitigate employee work place stress, reduce disengagement, and improve employee engagement and commitment to the organization.

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Diversity Initiative Schemas: Students’ Cognitive Representations Of Managing Diversity On College Campuses, Jeanetta D. Sims, Ashley Neese, Anna Henson, Atoya Sims, Treyce Glidden

Journal of the North American Management Society

Using schemas as a theoretical framework, this paper explores students’ cognitive representations of managing gender and racio-ethnic diversity initiatives on college and university campuses. Exploration of student schemas is necessary to inform higher education administrators of the existing expectations present among students since these expectations interplay with student responses and reactions to diversity management efforts. Using content analysis of students’ narratives, results concerning students’ cognitive representations are offered, and key managerial implications are shared for those in higher education leadership.

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Gender Imbalance Improvements In Academia, Business, And Physical Education, Stephanie D. Trendowski, Thomas N. Trendowski, Joseph Trendowski

Journal of the North American Management Society

Traditionally, men have disproportionally held leadership positions in academia, business, and physical education. Fortunately, graduate programs in each field are providing women opportunities that were not apparent a few decades ago. We examine Business and Physical Education for transgressions of discrimination and provide evidence from personal interviews which indicate progress has been made for women in these fields. We provide several cross-disciplinary themes that transcend gender barriers to promote an equitable workforce in addition to field specific recommendations.

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Introducing Students To International Business: The Fortune Global 500 Home Country Game, Michael E. Dobbs, Clint Relyea

Journal of the North American Management Society

Students taking courses in international business or other courses with international modules within them are frequently less than excited to learn about the material, even though its importance to their future success may be growing quickly. To partially address this issue, we have developed a fun, interactive, competitive exercise based on the Fortune Global 500 to introduce international content to students. Students are asked to identify the home countries of twenty international businesses, some of whose products and services students have most likely used frequently. Participants realize more fully that whether they are cognizant of it or not, they engage …

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A Theoretical Model On The Effects Of Voluntary Turnover On Organizational Performance, Lee L. Hisey, Jude Bumgardner

Journal of the North American Management Society

This paper presents a two-fold theoretical model to explain the effects of voluntary turnover on organizational performance. First, we use the Phase Component to determine whether an organization is over or under staffed, or whether an organization utilizes its human resources optimally. Next, we use the Performance Component to describe how antecedents, organizational performance, and organizational phase affect an organization’s ability to compete in the market place.

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Managing Human Resources In A 21st Century Knowledge-Based, Global Economy, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Globalization created many challenges for human resource managers in the 21st century. In today’s competitive, knowledge-based economy, organizations must develop, utilize, and leverage resources, people, and technology across cultures and countries. Success is greatly influenced by human talent and capacity for organizational learning and responsiveness. By taking a pro-active, strategic role, human resource managers can develop organizational capabilities that can help improve performance and build a sustainable competitive advantage. The paper examines strategy and structure and the role of human resources in developing organizational culture, capabilities, and composition of people. Recommendations are made for workforce alignment, knowledge management, and developing …

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Building Consumer Competence And Trust: Hrd Professionals As Champions Of Change, Rubina F. Malik, Gouri Gupte, Brandy Edmondson, Vickie Cox Edmondson

Journal of the North American Management Society

Despite allocating significant institutional resources to establishing consumer trust, organizations often unintentionally fail to ensure that the social contract between the organization and its customers is upheld and that trust is the center of every transaction. This paper seeks to answer the questions of what role, if any, do organizations play in improving consumer competence and trust, and what substantive role can human resource development professionals play in that effort? Five consumer learning strategies using adult learning principles are set forth along with a decision-making framework that can support an organizational change in the power relationship between vulnerable consumers and …

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The Impact Of Generational Perceptions Of Interactional Justice On Workplace Citizenship Behavior, Arlene Ramkissoon, Ronald M. Johnson

Journal of the North American Management Society

This study is rooted in the concepts of social exchange theory and psychological contracts. It seeks to determine: (i) the effect of interactional justice on organizational citizenship behavior and (ii) if there is a generational impact on the effect of interactional justice on the dimensions of organizational citizenship behavior. The results show that interactional justice influences organizational behavior for the dimensions of altruism, conscientiousness, courtesy and civic virtue. There was also support for a generational relationship. Contrary to the hypothesized relationship, it was found that the connection between interactional justice and organizational citizenship behavior was stronger for members of Gen …

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Faculty Perceptions On Professional And Student Development In Performance Evaluations, Gyongyi Konyu-Fogel, Valerie Wallingford, Carolyn Wiley, Ann Saurbier

Journal of the North American Management Society

In many higher educational institutions, one of the faculty requirements is to engage in continuous professional development. Faculty expectations may also include various student development activities. However, the impact of faculty and student development has not been emphasized in previous research, even though it has been noted to contribute to enhancing academic learning and performance. This study examines the perceptions of faculty at several Midwestern higher educational institutions by collecting data through surveys on the importance of faculty and student development in faculty evaluation decisions. The findings are used to make recommendations for administrators, faculty, and future research related to …

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The Characteristics Of Corporate Board Of Directors: Are There Significant Trends Between Women And Men Over The Years?, Carolyn Wiley, Deborah D. Pavelka, Undine Stinnette

Journal of the North American Management Society

Corporate boards of directors provide a framework for successfully managing an organization. Memberships on corporate boards of directors are predominated by men. Worldwide, women face significant challenges in gaining access to the boardroom and leadership of prestigious committees on the board. While a significant amount of research has been carried out on the traits of senior managers, little has been done on the board of directors. The main question to be considered in our research pertains to the characteristics of women and men on corporate boards (WOCBs and MOCBs). These characteristics will be discussed along with implications and recommendations for …

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Chs Country Operations’ International Business Strategy, Robert A. Lloyd

Journal of the North American Management Society

In 2012, U.S.-based CHS Country Operations executed their first steps in an international business strategy with the acquisition of Canadian agriculture retail company, DynAgra. In 2014 they purchased more retail locations from CPS and Viterra, and in the time since these international acquisitions, management at CHS has worked to bring the company’s core values and business culture to their new employees, customers, and market. Through a qualitative analysis of the company through interviews with key stakeholders in the acquisition and operation of the Canadian assets, a case study is formed to better understand the overall international business strategy of CHS …

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Paradigm Shift In Human Resource Management: From Contingency Model To Strategy And Process Development, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Traditionally, human resource management has not been involved in strategic management. However, to be successful in today’s competitive global marketplace, organizations need human resource professionals with competencies in strategic thinking, system’s view, and team-building skills to create organizational environments that have capacity for learning, innovation, responsiveness, flexibility, and on-going value creation. This paradigm shift requires human resource professionals to find a "fit" between organizational strategy and structure, identifying value-adding processes and developing core competencies through people. This paper discusses some of the methods and practices that could move human resource management from a support function to a value-added activity based …

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In Pursuit Of Crisis Readiness: An Examination Of Managerial Characteristics, Firm Size, Industry Domain And Strategic Type Within The Miles And Snow Framework, John A. Parnell, William "Rick" Crandall, Richard E. Crandall

Journal of the North American Management Society

A crisis refers to an unpredictable event that can seriously threaten an organization. Crisis readiness is an integral part of the crisis management process and refers to the level of preparedness an organization possesses in response to a potential catastrophic event. Findings from a survey of 275 managers in the United States revealed that top managers with production/engineering and general management backgrounds reported higher degrees of crisis readiness capabilities than did their counterparts with other backgrounds. Likewise, higher levels of crisis readiness were reported in larger, manufacturing organizations than in smaller, service organizations.

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The Impact Of Media Choice And Social Capital On Quality Improvement, Baiyun Gong, David S. Hoyte, Regina A. Greenwood

Journal of the North American Management Society

In this paper, we analyze the differences between product and process quality improvement and suggest that the effectiveness of each type of quality improvement is facilitated by distinctive organizational contexts. Specifically, the level of organizational social capital and the richness of communication media are significant determinants of a successful quality improvement approach. Moreover, certain combinations of social capital and media may best fit with either product or process quality improvement. We discuss the possibility of constructing an organizational context that facilitates both types of quality improvement and call for future research to investigate this issue.

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A Graduate Management Of Information Systems Technology Course Project: Web Analytics, Brandi N. Guidry Hollier

Journal of the North American Management Society

It is often difficult to create thought-provoking projects that allow students the ability to apply their knowledge in a real-world setting. This is particularly challenging in a graduate level Management of Information Technology course that covers a vast array of topics throughout. In an effort to expand student knowledge of web analytics and to encourage professional development, a web analytics course project is assigned. The project presented within offers a proposed experiential learning opportunity for students enrolled in this (or similar) course. Project learning objectives and specifications are presented. Teaching Notes are also provided.

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The Fallacy Of Leadership Transparency, Jay Johnson, Jim Maddox

Journal of the North American Management Society

The word “transparency” has become a staple of current organizational speak and a popular concept for leaders to incorporate into their leadership persona. They attempt to create the perception that information and the rationale for decisions will be clear and openly communicated. The purpose of this paper is to explore the apparent fallacy of leadership transparency. That is, that often times, the more the word transparency is used by leaders in an organization, the less actual transparency there is. The paper explores the allure of Leadership transparency and offers reasons why the fallacy occurs. In this context, the role of …

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Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

This exploratory qualitative study examines the relationships between organizational change factors including the occurrence of change, personal and work related barriers, and employee buy-in. The sample consisted of 20 individuals from seven different departments of a pharmaceutical products manufacturing firm that had recently undergone a major organizational change that impacted the entire workforce. Research questions were formed to examine the acceptance of organizational change, the perceived occurrence of organizational change, as well as personal and work force barriers. Results from the interviews suggest that the occurrence of change as well as personal and workforce barriers contributed to the participants’ acceptance …

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The Use And Usefulness Of Social-Network-Site Recruiting, Allison Tharp, David Boggs

Journal of the North American Management Society

Human resources recruiters use many different methods to identify and attract desirable applicants to their organizations. The use of online social networks, such as LinkedIn, Facebook and Twitter, for recruiting purposes is one of the newer methods that organizations are using. This paper argues that employees recruited through online social networks are less likely to turnover than average; also, it argues that social networking sites (SNS) decrease the selection cycle time when hiring and are an effective means to recruit passive job candidates. Social recruiting produces the benefits identified by merging the speed of the Internet with the quality and …

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Performance Evaluation And Promotion Criteria: Perceptions Of Faculty Evaluation In Promotion Decisions, Valerie Wallingford, Gyongyi Konyu-Fogel`, Mary B. Dubois

Journal of the North American Management Society

Performance evaluation and promotion of faculty can be difficult in higher education. The evaluation of faculty performance often creates confusion as the criteria for promotion are often poorly understood. Disagreements over effective, equitable performance evaluation tools and possible biases of how faculty may get promoted have been a concern in many institutions, possibly creating legal liabilities that underlines the need for designing promotion criteria that are effective and easily understood by administrators and faculty. The purpose of this paper is to evaluate the perceptions of faculty promotion practices and processes used in higher education institutions in the Midwest region of …

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Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley

Journal of the North American Management Society

OSHA defines workplace violence as any act or threat of physical violence, harassment, intimidation or other threatening and disruptive behavior that occurs at a worksite. Such violence costs American businesses approximately $36 billion a year. This is not expected to decrease unless organizational leaders begin to understand and to establish preventive measures. Management of violence in the work environment has to be a priority. The nature of the workplace and of working conditions is rapidly changing. Contemporary work environments are characterized by more stressful contexts with information and knowledge-based work and more stressful outcomes such as downsizing and organizational restructuring …

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Web-Based Accountability: An Integration Of Extant Knowledge, Research Gaps And Future Directions, Brandi N. Guidry Hollier, Lise Anne D. Slatten

Journal of the North American Management Society

Because Internet-based technologies are readily used by businesses, research scholars have begun to focus on the specific use of such technology by nonprofit organizations for accountability purposes. A central focus of this paper is to review some of the most significant extant literature on web-based accountability, with particular emphasis on conceptual and empirical studies focusing on the nonprofit sector. Much of this research is situated within the public relations literature, as some of the primary elements of online accountability are directly related to establishing relationships and disclosing information to stakeholders. Finally, this paper presents research gaps and future research propositions …

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Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips

Journal of the North American Management Society

Business pedagogy can be more effective for students and business through a hands-on, practical approach rather than traditional lectures. The Pathways Commission of the AICPA and AAA recommended we “develop curriculum models, engaging learning resources, and mechanisms for easily sharing them as well as enhancing faculty development opportunities in support of sustaining a robust curriculum” (American Accounting Association 2012 p. 12; Hawawini 2005). In this article, we present a method to teach auditing. We identify a few articles integrating service-learning opportunities into a business school environment (Tonge and Willett 2012; Govekar and Rishi 2007). Our student teams performed agreed-upon procedures …

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The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci

Journal of the North American Management Society

The purpose of this study is to examine the influence of leader power bases on information technology (IT) professionals’ certain employee outcomes: Attitudinal and behavioral compliance, organizational citizenship behavior (OCB), and intention to quit. A convenience sampling was used and the data were collected from 153 Turkish IT professionals. The results show that leader expert power, referent power, and legitimate power positively influence subordinate behavioral compliance while reward power negatively affects behavioral compliance. In addition, referent power positively affects attitudinal compliance and helping OCB whereas referent power negatively influences intention to quit. Moreover, legitimate power negatively affects attitudinal compliance, civic …

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The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans

Journal of the North American Management Society

The main purpose of this study was to examine the relationship of organizational justice and interpersonal attraction in survivors’ acceptance of co-worker terminations. Four scenarios were tested manipulating high and low levels of the two independent variables (organizational justice and interpersonal attraction) and their effects on the dependent variable (level of acceptance of coworker terminations). Findings indicate justice during the termination process is more important than how much the coworker was liked on the survivors’ acceptance of coworker terminations. The practical implication is that organizations must be careful to insure that terminations are done in a just manner in order …

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Perceived Decision-Making Pressures On Community Bank Chief Executives, William J. Wilhelm, William C. Minnis

Journal of the North American Management Society

The community-banking environment has experienced high levels of stress from increasing regulation, poor loan performance, investment devaluation, lower bank revenues, and public scrutiny during the period since 2008. The CEO decision-making process as a result, receives influence from several stakeholder groups with interests in differing outcomes. The objectives of this research were to identify and rank by importance the most pressing issues that develop decision-making stress among community banking executives. The examination of priorities and concerns facing a selected group of community bank CEOs utilizing an online Delphi method to determine the types of contextual cues (situational variables) that created …

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'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz

Journal of the North American Management Society

Multiple drivers are assumed to motivate and factor into decisions to have medical procedures done in another country, regardless of incentive to save money. Content analysis of 114 respondents revealed 13 themes: those actively considering medical tourism, the perceived benefits, nature of procedures, follow-up care, quality of care, cost, safety, insurance, facilities, family support, language barriers, U.S. government policy crisis, and a final category of those who would never consider medical tourism under any circumstances. Implications for HR management of employee health plans and marketing in the hospitality industry are discussed.

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Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming

Journal of the North American Management Society

Given increasing budget constraints, it is vital that employers get the most bang for their buck in recruiting efforts and that they result in hiring employees that possess the necessary skills. Nowhere is this more apparent than in the United States military which faces cutbacks while still needing to recruit soldiers who possess the skills needed to operate the modern military. This paper develops a set of propositions aimed at guiding empirical research into how military recruiters can use currently administered personality tests to ensure that they are enlisting the recruits needed to perform high technology occupations now needed.

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Global Skills And Competency Training For Developing Global Talent: Implications For International Human Resource Management, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Organizational development initiatives that focus on developing long-term capabilities within the firm are crucial to build core competencies and competitive advantage. This paper examines training and development factors of global competencies in global business and leadership development. The study determines the demographic and organizational factors that increase global mindset capabilities based on empirical research using quantitative measures of global mindset in business. Participants included 158 senior business executives from five continents in 14 industries responding to an online survey. Global mindset of the leader is found to significantly improve leadership behavior in global business. Recommendations are made for training and …

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Full-Text Articles in Entire DC Network

March 29, 2023 (Vol. 107, No. 25), Daily Eastern News

Daily Eastern News: 2022-2023

March 23, 2023, Caa

Minutes

Stress And Employee Engagement, Kumar Subramaniam, Steve Roussas

Journal of the North American Management Society

Diversity Initiative Schemas: Students’ Cognitive Representations Of Managing Diversity On College Campuses, Jeanetta D. Sims, Ashley Neese, Anna Henson, Atoya Sims, Treyce Glidden

Journal of the North American Management Society

Gender Imbalance Improvements In Academia, Business, And Physical Education, Stephanie D. Trendowski, Thomas N. Trendowski, Joseph Trendowski

Journal of the North American Management Society

Introducing Students To International Business: The Fortune Global 500 Home Country Game, Michael E. Dobbs, Clint Relyea

Journal of the North American Management Society

A Theoretical Model On The Effects Of Voluntary Turnover On Organizational Performance, Lee L. Hisey, Jude Bumgardner

Journal of the North American Management Society

Managing Human Resources In A 21st Century Knowledge-Based, Global Economy, Gyongyi Konyu-Fogel

Journal of the North American Management Society

Building Consumer Competence And Trust: Hrd Professionals As Champions Of Change, Rubina F. Malik, Gouri Gupte, Brandy Edmondson, Vickie Cox Edmondson

Journal of the North American Management Society

The Impact Of Generational Perceptions Of Interactional Justice On Workplace Citizenship Behavior, Arlene Ramkissoon, Ronald M. Johnson

Journal of the North American Management Society

Faculty Perceptions On Professional And Student Development In Performance Evaluations, Gyongyi Konyu-Fogel, Valerie Wallingford, Carolyn Wiley, Ann Saurbier

Journal of the North American Management Society

The Characteristics Of Corporate Board Of Directors: Are There Significant Trends Between Women And Men Over The Years?, Carolyn Wiley, Deborah D. Pavelka, Undine Stinnette

Journal of the North American Management Society

Chs Country Operations’ International Business Strategy, Robert A. Lloyd

Journal of the North American Management Society

Paradigm Shift In Human Resource Management: From Contingency Model To Strategy And Process Development, Gyongyi Konyu-Fogel

Journal of the North American Management Society

In Pursuit Of Crisis Readiness: An Examination Of Managerial Characteristics, Firm Size, Industry Domain And Strategic Type Within The Miles And Snow Framework, John A. Parnell, William "Rick" Crandall, Richard E. Crandall

Journal of the North American Management Society

The Impact Of Media Choice And Social Capital On Quality Improvement, Baiyun Gong, David S. Hoyte, Regina A. Greenwood

Journal of the North American Management Society

A Graduate Management Of Information Systems Technology Course Project: Web Analytics, Brandi N. Guidry Hollier

Journal of the North American Management Society

The Fallacy Of Leadership Transparency, Jay Johnson, Jim Maddox

Journal of the North American Management Society

Factors Affecting Acceptance Of Organizational Change: A Qualitatitive Analysis In The Pharmaceutical Industry, Jennifer Bullerdick, Erin Fluegge-Woolf, Kenneth A. Heischmidt

Journal of the North American Management Society

The Use And Usefulness Of Social-Network-Site Recruiting, Allison Tharp, David Boggs

Journal of the North American Management Society

Performance Evaluation And Promotion Criteria: Perceptions Of Faculty Evaluation In Promotion Decisions, Valerie Wallingford, Gyongyi Konyu-Fogel`, Mary B. Dubois

Journal of the North American Management Society

Managing Risky Behavior: How Organizations Manage Workplace Violence, Carolyn Wiley

Journal of the North American Management Society

Web-Based Accountability: An Integration Of Extant Knowledge, Research Gaps And Future Directions, Brandi N. Guidry Hollier, Lise Anne D. Slatten

Journal of the North American Management Society

Service-Learning As A Practical Approach To Teaching Auditing, Andrew G. Bashore, Matthew A. Phillips

Journal of the North American Management Society

The Impact Of Leader Power On Employee Outcomes: An Empirical Study Of Information Technology Professionals In Turkey, Tuna Cenkci

Journal of the North American Management Society

The Relationship Of Organizational Justice And Interpersonal Attraction In Survivors’ Acceptance Of Co-Worker Terminations, Charles S. White, Richard S. Allen, Randy Evans

Journal of the North American Management Society

Perceived Decision-Making Pressures On Community Bank Chief Executives, William J. Wilhelm, William C. Minnis

Journal of the North American Management Society

'Not For Ten Million Dollars!’ A Content Analysis Of Medical Tourism Decisions, Elaine Davis, Alvin Yu, Janell Kurtz

Journal of the North American Management Society

Using Personality To Identify High Technology Career Preference In Military Recruits, Heather H. Jia, Davide E. Fleming

Journal of the North American Management Society

Global Skills And Competency Training For Developing Global Talent: Implications For International Human Resource Management, Gyongyi Konyu-Fogel

Journal of the North American Management Society