Digital Commons Network^™

Towards A Change Leadership Framework: Assessing Capabilities Within An It Service Organization, Richard Urquhart, Ian K. Allison

Communications of the IIMA

There are many change initiatives reported today that are failing to deliver the expected results. The reasons for failure include the lack of leadership, lack of direction, no clear strategy, employee resistance and an inability to sustain changes in the long term. This paper investigates IT leaders’ capabilities and the impact their role has within the change cycle. It explores what makes a successful change leader while uncovering some of the behavioral issues that people display during change. This paper argues that by adopting the right change approach as a team collective and developing strategies for managing resistance, communication, speed …

Fall 2015, John M. Pfau Library

Peacock – John M. Pfau Library Newsletter

New Critical Information Literacy Resource for Faculty

Latino Baseball History Project to Partner with the Smithsonian

Another First for the Pfau Library: hoopla!

Extensive Latino Research Collection Acquired the Kirk and Magdalena Whisler International Latino Achievements Collection

Innovation Lab to Open This Fall

Your Research Goes Global: CSUSB ScholarWorks

Our Newest Librarian

Summer Movies Success Story!

Faculty Senate Committee Book (September 2015), Csusb Faculty Senate

CSUSB Faculty Senate records

No abstract provided.

Supported Housing Experiences Of People With Serious Mental Illness, Troy Mondragon

Electronic Theses, Projects, and Dissertations

The purpose of this study was to explore the perceptions and experiences of people living with serious mental illness (SMI) receiving housing assistance. A qualitative method was used to interview five adults with SMI living in a supported housing model. An Ecological Systems Theory (EST) was used as the theoretical orientation for the study. The major themes related to success of the supported housing that emerged were independence, involvement of owners, bonds with tenants, having access and means to resources, and positive engagement in well-being. No themes of unmet needs were presented.

The study concluded people with SMI in need …

Faculty Senate Committee Reports Book (June 2015), Csusb Faculty Senate

CSUSB Faculty Senate records

No abstract provided.

Mother And Child Residential Treatment From An Adult Child Perspective: "The Forgotten Voices", April Eden Wilson

Electronic Theses, Projects, and Dissertations

These days most everyone can say that they know someone who has been impacted by substance abuse and today’s society is very familiar with the fact that it can wreak havoc on families. There has been a significant amount of research devoted to finding not only the best practices to treat families who are impacted by the disease of addiction but there has also been a great deal of attention focused on the adult perspective on these services once they have been received. Where the research is definitely lacking is how the children involved with the services perceive their own …

Behavioral Health Professional’S Perceptions Of Early Co-Occurring Disorder Recovery And Smoking Cessation Appropriateness, Paul Terrazas

Electronic Theses, Projects, and Dissertations

Early stages of the co-occurring, mental health and substance use disorder (MH-SUD) recovery process present various social and physical challenges to the recovering person, including habitual cigarette smoking. Presenting smoking cessation to a person with a co-occurring disorder could also depend on behavioral health professional’s perceptions of implementing supplemental services in early recovery. Behavioral health professionals also face the challenge of assessing people’s motivation to quit smoking. Data was collected through an online survey that shaped this quantitative, cross-sectional study focused on understanding perceptions of smoking cessation in early MH-SUD recovery. The study’s data highlighted that the participants (N = …

Social Service Professionals Perspectives On Assessing Abuse Among The Developmentally Disabled, Shelita D. Majied

Electronic Theses, Projects, and Dissertations

There are substantial amounts of research on risk factors that contribute to abuse among adults with developmental disabilities. There are also studies that explore preventative measures and safety factors to help reduce abuse among the population. These relevant studies and research has examined the relationship between developmental disabilities, types of abuse, risk factors, effectiveness of risk assessments, and prevention. The main purpose of this study is to explore the problem of high abuse rates amongst this population and discuss social service professional’s perspective on the current preventative measures used to protect adults with developmental disabilities from abuse. For this quantitative …

Compassion Fatigue, Burnout, And Self-Care: What Social Work Students Need To Know, Larry William Smith

Electronic Theses, Projects, and Dissertations

This thesis attempted to examine the impact of self-care, compassion fatigue and burnout on social work students. This was achieved through the use of a Demographic Survey, the Self-Care Assessment, the Professional Quality of Life-IV (ProQOL-IV) survey, and the Maslach Burnout Inventory Human Services Survey (MBI-HSS). A total of three research questions were examined statistically, that included: the most common methods of self-care employed, the overall levels of compassion fatigue, and the overall levels of burnout. Title 4e was also taken into consideration when developing and designing the questions and summary recommendations. Questionnaires were sent out electronically, with an actual …

Custodial Grandmothers Raising Children With Disabilities And The Stressors They Face, Kanika Oni Kisero

Electronic Theses, Projects, and Dissertations

ABSTRACT

Stressors that custodial grandmothers face while raising children with disabilities can be more overwhelming compared to stressors experienced by grandmothers of non-disabled children. Strategies and various supports were looked into in order to determine how custodial grandmothers practice self-care so they may experience positive mental health outcomes. A purposive sample of custodial grandmothers was surveyed and the results obtained provided some support on how self-care is and is not practiced in order to manage stress. This study resulted in non-significant findings, which did not support the hypotheses. Additional analysis was used to gauge levels of stress, but could not …

The Real Thing, Ruben T. Rodriguez

Electronic Theses, Projects, and Dissertations

THE REAL THING is a collection of short stories released from the confinement of the everyday. The stories allow characters to pop off the page from every angle. With an eye for anthropomorphism and ear for lyric, the collection is comprised of twenty-nine short stories, nineteen of which work in a flash fiction form.

Magical in its motions, and charming in its spirit, The Real Thing explores life’s losses and gains through the lens of the strange and at times the absurd. It invites its readers to cast away expectation, sit back, and watch the show.

Preserving, Interpreting, And Displaying Mental Health History: Establishing The Patton State Hospital Museum And Archive, Shannon Rene Long

Electronic Theses, Projects, and Dissertations

There are few museums in the western half of the United States that provide an opportunity to educate the public about the history of mental health care. Recently, a mental health museum and archive of artifacts, photographs, and documents was established on the grounds of Patton State Hospital in Highland, California. The purpose of this paper is to reflect on the establishment of this museum and archive and to provide an account of the 125 year history of Patton State Hospital. Understanding the history of Patton provides an opportunity to understand the history of mental health care in the United …

Beliefs About Children Who Have Been Incarcerated: What Do Parents Know?, Aryriana Alexander

Electronic Theses, Projects, and Dissertations

The purpose of this study is to explore the relationship between traditional African-American American parenting and the overrepresentation of African-Americans in America’s jails and prisons. This qualitative study utilized semi-structured interviews of twelve parents who have had a child incarcerated in their adult life to gather data. Study participants were asked their experiences with several traditional happenings, supported by research, in some traditional African-American households. Topics discussed included religion, spanking, and single parenthood. The study found that many of the traditional happenings of African-American parenting occurred within the homes of parents with children who were incarcerated, which supports previous research. …

Social Work Students' Perceptions Of Sex Offenders, Mayra Bernal, Henry Christopher Meza

Electronic Theses, Projects, and Dissertations

Social workers who choose to work in the field of child welfare will almost unavoidably be exposed to sexual trauma. This requires that social workers are prepared to understand and work with those who have been sexually abused, as well as the perpetrators of sex crimes. The purpose of this study was to explore social work students’ perceptions of sex offenders since it is anticipated that they will work with the sex offender population at some point in their careers. Exploring this topic could help future social workers gain valuable knowledge related to recognizing barriers that may exist when working …

Race And Inequality In Cuban Tourism During The 21st Century, Arah M. Parker

Electronic Theses, Projects, and Dissertations

As the largest island in the Caribbean, Cuba boasts beautiful scenery, as well as a rich and diverse culture. Yet, throughout Cuban history, the beauty of this famous socialist nation has been marred by social inequalities, primarily affecting class, gender, and race. In the Cuban tourism sector in particular, the three aforementioned components have been prevalent since the island’s inception of tourism in the early 20^th Century. With the recent political changes marked by the attempt to restore relations with the United States, this thesis will critically analyze the theories of Black Marxism, Intersectionality, and World Systems Analysis (WSA), …

Organizations Of Women: Towards An Equal Future In Palestine, Beatrice S. Longshore-Cook

Electronic Theses, Projects, and Dissertations

The development and struggle for nationalism in Palestine, as seen through an historical lens of the Israeli-Palestinian conflict, demonstrates the complexity of gendered spaces and narratives inherent in any conflict. Women’s roles have often been confined to specific, gendered spaces within their society. However, through the utilization of these roles, women are circumnavigating the gendered spaces of their society in order to effectively alter the political and social systems of Palestine. Through a discussion of two specific women’s organizations – the Jerusalem Center for Women (JCW) and the Women’s Centre for Legal Aid and Counselling (WCLAC) – this work will …

The Relationship Between Self-Determination And Client Outcomes Among The Homeless, Samuel M. Hanna

Electronic Theses, Projects, and Dissertations

This paper has attempted to determine if there is a significant relationship between self-determination and client outcomes among the homeless. The study has been based upon the conceptual framework set forth in Self-Determination Theory. The purpose of the study was to explore the relationship between self-determination and client outcomes among the homeless. Using a data collection instrument, based on empirically validated instrumentation, clients from several homeless service providers in the City of San Bernardino were assessed for the level of self-determination and autonomy support they experience within these agencies. Outcome measures included such things as whether the client was going …

Critical Whiteness Studies For Academic Librarianship: Problems And Possibilities, Gina Schlesselman-Tarango

Library Faculty Publications & Presentations

Does critical whiteness studies have anything to offer to interrogations of race and racism in academic librarianship? This presentation provides an introduction to critical whiteness studies, outlining its origins, major questions, and debates. LIS scholarship that has incorporated elements of this framework will be highlighted, followed by a discussion of the criticisms of and contradictions within critical whiteness studies. The presenter will conclude by suggesting strategies for addressing these limitations while remaining committed to exposing whiteness and white supremacy at work in academic librarianship.

May 26th 2015, Csusb

Coyote Chronicle (1984-)

No abstract provided.

May 4th 2015, Csusb

Coyote Chronicle (1984-)

No abstract provided.

California Student Counselors Reflect On A Study Abroad Experience In New Zealand, John M. Winslade, Lorraine Hedtke, Amy Douglass, Korina Echeverria, Dorry Lillard, Joanna Garcia, Stefany Zacarias, Samantha Stephens, Krystal Howard

Special Education, Rehabilitation & Counseling Faculty Publications

Seven counseling and guidance students from California participated in a study abroad program in which they were placed in a high school in Auckland, New Zealand, for one month. Their comments on the experience in response to researchers’ questions form the basis of this paper. They suggest that the participants benefited from being immersed in a culturally different context where they had to consider differences in school organization, counseling priorities, and students’ cultural mores. This immersion required them to think about their own professional values and to engage in high level learning, appropriate to masters level field experience work. They …

Bullycide: An Exploration Of The Prevalence Of Potential Indicators Comparing Lgbtiq And Heterosexual Adults, Isai Valdez

Electronic Theses, Projects, and Dissertations

This investigative study explores bullycide. Bullycide is the act of committing suicide because of bullying. The primary objective of this research was to compare Lesbian, Gay, Bisexual, Transgender, Intersex, Queer (LGBTIQ) (n = 41) and heterosexual (n = 20) respondents and the prevalence of potential bullycide indicators. By surveying (N = 61) adults, a comparison was made among respondents and their coping mechanisms to bullying. The study found that both sub-groups face an equally high tendency of coping with anger over discomfort (.017). The study also found that both sub-groups demonstrate a high likelihood of responding to bullying by withdrawing …

Vol.42 N.28 February 5th 2015, Voice Media Ventures

Black Voice News

No abstract provided.

The Octopus In Hong Kong: The Success Of A Smart Card-Based E-Payment System And Beyond, Chun Kit Lok

Communications of the IIMA

The success of the Octopus as a smart card-based E-payment system in Hong Kong is unparalleled by its counterparts worldwide. The number of daily transactions is over 8.1 million, generating over US$7 million in revenue on average. Although the majority of these transactions are transport-related, the Octopus is seeking to extend its arms into retailing payments. This research investigates whether retailers and consumers in Hong Kong would accept the Octopus better than its rivals such as cash, credit cards, or Electronic Payment System (EPS) to become a preferred payment method for retailing in Hong Kong.

Information Technology-Based Logistics Planning: Approaches To Developing A Coordination Mechanism For Decentralized Planning, Ingo Beyer

Communications of the IIMA

This research focused on mid-term planning representing the tactical level of supply chain management among manufacturers. Mid-term planning is based on established frame contracts between suppliers and customers. Demand forecasts and early customer orders (from retailers or consumers) are the starting point for performing planning runs involving logistical functions such as procurement, production, storage, and distribution. The aim is to draw up consistent plans among supply chain partners.

Organizational Culture And Telecommuters' Quality Of Work Life And Professional Isolation, Susan J. Harrington, Julie Santiago

Communications of the IIMA

While much has been studied and written about the adjustments managers must make when supervising remote workers in virtual work arrangements, little has been written about the potential change in the organizational culture and the effect the culture has on the virtual worker's quality of work life and professional isolation. Not only may culture affect the implementation and success of telecommuting arrangements, but the increased isolation and independence of a virtual worker may impact the culture surrounding remote workers and create an organizational subculture. This study examines the relationship between quality of work life, professional isolation, and an organization's cultural …

Politics, Democracy In The Light Of Information And Communication Technology, Anza Awan

Communications of the IIMA

The purpose of the paper is to discuss the effects of information and communication technologies on democracy. These effects are important to study because they play a major role in shaping society. It examines the relationship of theories in communication and democracy. It studies major driving forces and issues behind tele-democracy and speculates the future of democracy and issues related to it in 2009.

Use Of The Internet By Health Professionals And Consumer Support Groups: A Case Analysis, Rachel Mclean, Oliver G. Kayas, Alison Henderson

Communications of the IIMA

This paper outlines case study research with "Eye Believe " a support group for patients who have had an eye removed usually (but not exclusively) due to ocular melanoma (cancer of the eye). It is a participative action research (PAR) project. The aim is to adopt a user-centric socio-technical approach to developing an online community to offer information and support to the group. The project will draw upon theories of knowledge creation and management through socialization, user participation in a health service context and the sociology of technology. In its initial stages the research was explorative. However, a conflict of …

Integrating Information Technology Into Curricula Activities: Participant Observation Of Laptop Use, Lorraine Fisher, Martin Butler, Peter Keenan, Geraldine O' Neill

Communications of the IIMA

This paper presents descriptive use of laptops as a lecturer and students engage in curricula activities over one hour of instruction. Lave and Wenger's (1991) theory of situated learning (SL) is used to contextualise laptop use in teaching and learning, inside the undergraduate business classroom. We examine how laptops are used to support teaching and learning practice and influence the curricula process, as laptops are introduced into instruction. Interpretive ethnography and participant observation capture lecturer and student descriptive narrative as they use laptops. Analysis is presented in time order and documents lecturer / student laptop use inside the undergraduate classroom.

Assessing Skills And Knowledge Of It Professionals In Saudi Arabia, Ibrahim M. Al-Jabri, Haidar M. Fraihat

Communications of the IIMA

This research paper assesses current and future skills and knowledge of IT professionals working in selected Saudi Organizations through ranking the importance of selected IT, management, database, and programming skills and knowledge gained by IT university graduates. The study depicted moderate dynamism and change in the importance of several IT skills and knowledge after 3 years compared with the present time. It was concluded that IT curricula, especially MIS, have to be alter to the changes in the demand for knowledge and skills in computer programming languages, database systems, IT and management knowledge/skills and reflect that in their educational programs. …