Digital Commons Network^™

Building Research Capacity Through An Academic Community Of Practice: A Design Case Study, Olga Koz, Anissa Lokey-Vega

Faculty Articles

Purpose – The study’s purpose was to examine the faculty-driven organization’s design and development that supports faculty research needs, track the emergence of the community of practice (CoP) and provide greater insight into continued organizational design iterations.

Design/methodology/approach – In this longitudinal design case study, the authors employed different methods to collect and analyze archival, quantitative, and qualitative data to capture the phenomenon’s complexity.

Findings – The findings challenge the assumption that only formal organizational structures and top-down management approaches stimulate research and build research capacity in universities and propose a new sustainable and agile informal organizational structure and strategies …

A Study On Differing Generational Values And Expectations In Corporate America, Abigail Grella

Honors Program Theses and Projects

This paper examines the most common factors that lead to voluntary employee turnover, and the implications employee turnover has on an organization. Additionally, this paper will consider the varying values and workplace expectations of different demographic groups such as Millennials, Generation X, Generation Y, and Baby Boomers and how such factors could influence voluntary turnover. A study is conducted from survey results gathered across a large span of generations that are currently employed. Using statistical analysis employing t-tests and a Mood’s Median test, the results show that different generations have differently weighing values for specific organizational offerings. The results show …

Internal Communications In The Time Of A Global Pandemic, Thais Gandica, Manvi Talwar, Sange Wangmu Thungon, Edgar Knyvet Diengdoh Pyrtuh, Emmanuel Kumah

School of Professional Studies

The business and organizational worlds have been in constant transformation for years. Still, 2020 changed drastically the way they function from their very inside. The COVID-19 pandemic hit all industries, and with that, all models of communication had to be reshaped so they could efficiently connect with their internal players in charge of crafting and delivering messages that would work towards a healthy and productive environment. Internal Communications played a critical role in the employee relations, brand image, and overall success of organizations, especially during the crisis. Through primary and secondary research conducted to three different organizations’ sizes, this research …

Pernet Family Health Service, Inc.: Organizational Restructuring & Change Management Best Practices, Carly Massino

School of Professional Studies

Research exhibits that between 70-75% of change initiatives fail and a major contributor to this trend is employee resistance. Although change can bring exciting growth and innovation, it can cause employees heightened stress and worsened physical and mental health outcomes. These effects are often amplified when organizations enact multiple change initiatives at once. These worsened outcomes are often a result of feelings of distress, anxiety, powerlessness, and apprehension and unknowns such as how one’s position will be affected, how operations will change, or how one fits into the change. This topic is incredibly relevant for Pernet Family Health Service, Inc., …

Redesigning Schools Of Social Work Into Schools Of Social Work And Social Justice: Opportunities For Civic And Organizational Renewal In A Justice Reform Environment, Bowen Mcbeath, Michael J. Austin

School of Social Work Faculty Publications and Presentations

This paper explores the re-envisioning of a school of social work into a School of Social Work and Social Justice. The thought experiment identifies how a school can meet its educational and social justice mission in response to the historic crises of 2020. An outgrowth of the aspirational strategic vision statement is the proposed strengthening of democratic learning spaces involving students and faculty members, better alignment of school curricular reform with human service workforce dynamics and social work practice needs, and an emphasis on culturally responsive leadership. The overall intention is to identify opportunities for social work schools and departments …

Entre Mundos Y Fronteras: An Exploration Of Linguistic Visibility And Value In Libraries, Denisse Solis, Jesus Espinoza

University Libraries: Faculty Scholarship

In Part of Our Lives: A People's History of the American Public Library, author and library historian Wayne A. Wiegand describes how the mass migration of seven million southern and eastern European migrants between 1893 and 1917 shaped public libraries. “As neighborhoods changed ethnic and racial profile, the public library – main or branch- often became a place where newcomers assimilated.”1 This assimilationist praxis, specifically when it comes to the conscription of the English language, is problematic for library workers and patrons for whom English is not their first or only language and who want to see themselves reflected in …

Exploring Authentic Leadership Through Leadership Journey Of Gandhi, Beena Prakash Nair Ms., Prasad T Dr., Shreekumar K. Nair Dr.

The Qualitative Report

Leadership research will benefit from bringing in the subjective realities of becoming a leader by considering the leadership journey. Generating an understanding of how leaders turn episodes in time into meaningful subjective narratives helps shed light on the meaning-making process. We seek in this inquiry to understand self-awareness with a narrative meaning-making process. In this study, we adopt a narrative research approach for analyzing the autobiography of Mahatma Gandhi, who is widely acknowledged as an authentic leader. The study explores individual experiences of becoming a leader and factors leading to the manifestation of authentic leadership behaviour as well as followers’ …

Cowboys Coming Together: Campus-Based Dialogues On Race And Racial Equity, Tami L. Moore, Michael D. Stout, Patrick D. Grayshaw, Autumn Brown, Nadia Hall, C Daniel Clark, Jonathan Marpaung

eJournal of Public Affairs

Public deliberation, as a general approach for exploring complex issues facing geographically-defined communities as well as increasing student civic engagement, has gained standing in recent years as a civic engagement tool on college campuses.Everyday Democracy’s Dialogue to Change (D2C) approach provides a process through which participants deliberate and – most importantly – act toward change to address locally-identified issues of concern in the campus-as-community. The purpose of this article is two-fold: to describe Cowboys Coming Together, a local implementation of D2C at Oklahoma State University (OSU), and to present findings from the initial research exploring the influence of change-oriented deliberative …

Women In Public Administration In The United States: Leadership, Gender Stereotypes, And Bias, Sofia Calsy, Maria J. D’Agostino

Publications and Research

In the public and private sectors, women continue to address multiple hurdles despite diversity and equity initiatives. Women have made tremendous strides in the workforce but are still a minority in leadership positions worldwide in multiple sectors, including nonprofit, corporate, government, medicine, education, military, and religion. In the United States women represent 60% of bachelor’s degrees earned at universities and outpace men in master’s and doctoral programs. However, a significant body of research illustrates that women’s upward mobility has been concentrated in middle management positions. Women hold 52% of all management and professional roles in the U.S. job market, including …

Why Did You Become A Police Officer? Entry-Related Motives And Concerns Of Women And Men In Policing, Samantha S. Clinkinbeard, Starr Solomon, Rachael Rief

Criminology and Criminal Justice Faculty Publications

As police agencies in the United States suffer declining applications and struggle to recruit women, the National Institute of Justice has identified workforce development as a priority research area. To recruit more effectively, we must understand what attracts people to policing and what deters them. We surveyed officers in two Midwestern police departments (n = 832) about entry motivations and concerns and examined gender differences. Serve/protect motivations were most important for men and women, though women rated the category significantly higher. Women and non-White officers rated legacy motives higher than did males and White officers. Women reported more concerns …

Rational And Emotional Tension Balances In The Organization Of Political Hunger Strikes, John Connolly, Paddy Dolan, Steven Vertigans

Articles

This paper is concerned with the relationship between the organization of political hunger strikes, rational calculations and actions and emotions. Drawing from the theoretical formulations of Norbert Elias, we examine how rational–emotional balances generated by different and intertwined tiers of social integration partly shaped the organization of political hunger strikes. Political hunger strikes are interesting because they tend to involve actions based on rational considerations and emotional charges. The empirical context includes a comparative analysis across space and time involving the organization of political hunger strikes in Ireland and (West) Germany during the 20th century. Our analysis suggests a difference …

Covid-19 And Work-Family Conflict: A Gendered Lens Required For Developing Organizational Benefits And Programs, Qendresa Isniqi

All Graduate Theses, Dissertations, and Other Capstone Projects

The COVID-19 pandemic significantly impacted people's work and family lives. The work-family conflict has seen an increase with the onset of the pandemic as families have found themselves in complex roles such as family sustainers, teachers for their children, and family caregivers while quarantined with the same individuals for months. Concurrently there have been expectations grown from the employers to introduce effective programs or services to support employees so that an expected amount of productivity is maintained while also maintaining a sense of care for their employees. Some of the strategies suggested in the literature include flexible scheduling, leadership communication, …

Regulatory Competition And State Capacity, Martin W. Sybblis

Faculty Articles

This Article explores an underlying tension in the regulatory competition literature regarding why some jurisdictions are more attractive to firms than others. It pays special attention to offshore financial centers (OFCs). OFCs court the business of nonresidents, offer business friendly regulatory environments, and provide for minimal, if any, taxation on their customers. On the one extreme, OFCs are theorized as merely products of legislative capture— thereby lacking any meaningful agency of their own. On the other hand, OFCs are conceptualized as well-governed jurisdictions that attract investment because of the high quality of their laws and legal institutions—indicating some ability to …

Exploring Student Parent Experiences With University Policies And Practices, Chelsea Baddley

Electronic Theses and Dissertations

This thesis explores the experiences of student parents from the University of Mississippi and examines their perceptions of university policies and practices. In addition, this study gathers the perceptions from university staff members that occupy student support roles across the university on the types of issues they think student parents at this university face and the support that is available to student parents through policies and practices. I focus on one case study, the University of Mississippi. A total of 10 semi-structed, in-depth interviews were conducted with one current student parent, four recently graduated student parents, and five university staff …

Risk, Trust And Emergent Groups: Covid-19 Mutual Aid Networks, Allison M. Cutuli

Graduate Student Theses, Dissertations, & Professional Papers

Throughout the world, thousands of local mutual aid networks (MANs) have emerged in response to the COVID-19 pandemic. Mutual aid involves exchanging resources, connecting people to services and building community. During the COVID-19 pandemic, mutual aid includes sharing COVID-19 information, social support, food and emergency funds in informal local networks. To learn more about these community networks and explore the perspectives and experiences of MAN participants around the United States, I conducted survey research. There are 101 individuals from 16 MANs in 11 states included in the survey sample.

There are two parts to this research. The first explores descriptive …

The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim

Walden Dissertations and Doctoral Studies

AbstractPerformance target is one of the tools of performance management used to influence bank employees’ performance in the Nigerian banking sector. Bank managers may have exerted pressure on employees due to recent pressure in Nigeria’s economy, which has a reciprocal effect on Nigeria’s banking sector. The research problem addressed issues related to performance targets, disparity in job satisfaction, and stress-related issues in the workplace. The purpose of this qualitative phenomenological study was to explore the lived experiences of workplace-related stress of permanent bank employees working under the current performance targets in the Nigerian banking sector. The research questions focused on …

Exploring Citizen Security In The Nigeria Federated State: Lagos State Neighbourhood Safety Agency In Perspective, Adesoji Olaitan Ogunsanya

Walden Dissertations and Doctoral Studies

AbstractThe research problem of this study was centered on the state of insecurity in Lagos State and the intervention of the Lagos State Neighbourhood Safety Agency. Evidence from previous studies supported the use of community policing, police reform, training of security personnel, and collaboration amongst security agencies as measures to address issues of insecurity in Lagos State. The purpose of this qualitative research was to examine the impact of the Lagos Neighbourhood Safety Agency on the security challenges of the state and generate additional discourse. Institutional theory was used as the theoretical foundation for this research with a purposive sampling …

Victim-Blaming In Disguise? Supervisors’ Accounts Of Problems In Healthcare Delivery, Kendra Jason, Brianna Turgeon

Research, Publications & Creative Work

Using data from 77 supervisors in seven hospitals across the U.S. that participated in a national workforce development program for low-wage frontline workers, we explain how supervisors justified and reproduced social inequalities by accepting culture of poverty and neoliberal discourses and how supervisors used these discourses to resolve identity-work dilemmas. We demonstrate how supervisors engaged in identity talk that justified deprivation for workers and shielded management from blame. We discuss how supervisors subtly invoked class, race, and gender stereotypes—and thus reproduced ideologies supportive of structural inequalities—as they crafted accounts that drew attention away from economic and organizational problems and focused …

Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson

Antioch University Dissertations & Theses

In the first quarter of 2020, societal upheavals related to the COVID-19 pandemic included employers’ work-from-home mandates and an almost overnight adoption of video meetings to replace in-person meetings no longer possible due to contagion fears and social distancing requirements. This exploratory study aimed to address, in part, the scientific knowledge gap about video meetings as a source of emotional labor. The study used mixed methods to explore three hypotheses concerning how the contemporary use of video meetings related to emotional exhaustion, stressors, and coping. Data were gathered through an online survey questionnaire. Emotional exhaustion, the dependent variable in the …

Shifting Paradigms: Using Action Research To Redefine Engagement In Faith Formation In Unitarian Universalism, Amy Huntereece

Antioch University Dissertations & Theses

The issues that this research addressed were the changes related to engagement in religious education (RE) in the Unitarian Universalist (UU) church in the past several decades. To address this problem, the purpose of this research was to innovatively problem-solve with other religious professionals and consider how to redefine engagement to support families in their faith formation. The research aims to answer the question: How could UU RE professionals more effectively engage families in faith formation opportunities designed to meet the desired outcomes of RE parents/caregivers? To gather data, interviews with seven Millennial and Generation X parents/caregivers from the Baja …

After The Protests: A Campus Racial Climate Case Study Of The Perception And Curricular Responses For Institutional Reforms, Following The Black Students’ Demands For Interventions At The University Of Missouri-Columbia, Bruce E. Mitchell Ii

Graduate Theses, Dissertations, and Problem Reports (ETD)

This qualitative method single case study explores the phenomenon of a racially tense campus climate at the University of Missouri Columbia, a Predominantly White Midwestern Institution. At the forefront of the media regarding student and athlete protests, leading to the resignation of senior level administrators, African American students put forth eight demands to their administrators. Included, was the creation and implementation of a required racial awareness and inclusion curriculum. The study explores the perceptions of the institutional response to an exceptional campus racial climate issue and the process of formulating and participating in a diversity training course and a semester …

Body-Worn Cameras And Organizational Stress In Canadian Policing: A Qualitative Study, Chelsea Doiron

Theses and Dissertations (Comprehensive)

Body-worn camera (BWC) technology has gained traction in North American police services as a tool to enhance police transparency and accountability. To date, the research available on BWCs has focused on the impact BWCs have on police services, investigations, officer and citizen behaviour, and, police officers’ and community members’ attitudes towards BWCs (Lum et al., 2019). The vast majority of this existing research has been quantitative in nature and has been conducted in the United States, where police practices and policies differ from those in Canada. While there have been a number of pilot projects and research evaluations conducted on …

Softening Resistance Toward Diversity Initiatives: The Role Of Mindfulness In Mitigating Emotional White Fragility, Vatia P. Caldwell

Industrial-Organizational Psychology Dissertations

When examining racial equity within organizations, a common theme is the failure of many organizations to address whiteness in their organizations (i.e., White supremacy, White privilege, White dominant culture). Decentering whiteness is key in racial equity work (Grimes, 2002). However, the process of decentering whiteness often results in backlash from Whites also known as White fragility (DiAngelo, 2011). This backlash impedes the organization from moving towards racial equity by upholding the racial status quo. The purpose of the current study is to further explore the role mindfulness plays in racial-equity work within organizations. Specifically, a mindfulness intervention was tested for …

Exploring Mystery Shopping's Perceived Impacts On Integrated Resort Employees And Managers, Yoonju Chung

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study explores to identify integrated resort managers’ and employees’ perceptions about the use of the mystery shopping program as a service consistency tool and as part of the performance appraisal process. This study reviews previous literature review about the mystery shopping program and its potential psychological impacts on the employees. Such potential impacts include feelings of anxiety, induced stress, trust issues with managers, and privacy infringement. Using the thematic analysis, and Likert scale, the perceived usefulness of mystery shopping and potential psychological impacts were identified.

The study was conducted in two phases to identify both overlap and differences between …

Authors' Biographical Notes, Mssj Staff

Midwest Social Sciences Journal

No abstract provided.

A Near Miss: The Lived Experiences Of Telecommunication Technicians’ Injurious Accidents And Near Misses, Bridgette M. Hester, Patricia I. Fusch

The Qualitative Report

Due to a dearth in the literature, this study was conducted to explore the lived experiences of telecommunication field technicians who have experienced near miss and injurious accidents. Using protection motivation theory (PMT), we sought to explore if, after an accident, a technician would alter behaviors and insights regarding safety practices while executing their job duties. Participants for this qualitative phenomenological study included six telecommunication technicians with an average of 19 years’ experience and who had experienced an injurious or near miss accident at work. Findings suggested that after experiencing such an event, technicians demonstrated PMT characteristics including a heightened …

Design Thinking As A Common Language Between Higher Education And Employers, Johnna Denning-Smith

Dissertations

This qualitative study explores student skill preparedness for the work force through semi-structured interviews and focus groups with current college students, faculty members, and employers. Responses from study participants were transcribed, coded, and thematically organized into the following four categories of skills that employers seek in recent college graduates: critical thinking skills, resiliency, workplace skills, and discipline specific skills. The findings include participant perceptions of the importance of these skills and whether higher education effectively prepares recent graduates for the workforce. As part of this discussion, design thinking is presented as a bridge between these groups and as a solution …

The Connection Of Personality & Love: The Enneagram & Chapman’S (1992) Five Love Language Model, Olivia M. Kliner

Selected Honors Theses

While love and personality can be complex ideas of human intrigue, many have attempted to more easily understand these concepts through typologies. This study explains popular typologies the Enneagram and Chapman’s (1992) Five Love Language model in detail, including discussion of its efficacy in self-discovery. The present study seeks to answer the following: To what extent are participants’ love language and Enneagram type associated? Though several associations were flagged for moderate significance, the overall association between love language and Enneagram type was statistically insignificant ( p<.05 ; x2=36.978 ; p=.25). However, the most significant association found was between love language and college major. Recommendations for further research are provided.

Imagining A Climate Of Equity Through A Critical Theory Of Love: Using Cpar To Identify Guiding Principles That Humanize Library Work, Rachel M. Barnett, Matthew A. Witenstein

Roesch Library Staff Publications

Diversity is a core value of the American Library Association and diversity standards including cultural competencies have been adopted by the Association of College and Research Libraries. Nevertheless, academic libraries still have obstacles to overcome to embody these principles. Minorities continue to be underrepresented in the field and many encounter barriers within library cultures where cultural competency is lacking and micro aggressions are pervasive and invisible to many white colleagues. This study uses critical participatory action research to identify ways a library diversity and inclusion team can support library employees engaging in equity-minded work at a private, predominantly white Catholic …

Restore Your Sense Of Control — Despite The Pandemic, Eric M. Anicich, Trevor A. Foulk, Merrick R. Osborne, Jake Gale, Michael Schaerer

Research Collection Lee Kong Chian School Of Business

The coronavirus pandemic has wrought unprecedented levels of personal and professional upheaval upon many employees. It may irrevocably transform how we work, communicate, eat, shop, date, and travel. Clearly, these are not “normal” times. And yet, society continues to move forward.