Open Access. Powered by Scholars. Published by Universities.®
Articles 31 - 32 of 32
Full-Text Articles in Entire DC Network
Strategies For Conversation And Systems Analysis In Requirements Gathering: A Qualitative View Of Analyst-Client Communication, Cathy Urquhart
Strategies For Conversation And Systems Analysis In Requirements Gathering: A Qualitative View Of Analyst-Client Communication, Cathy Urquhart
The Qualitative Report
This paper describes how strategies for conversation and systems analysis may operate in requirements gathering. The emergence of these concepts, whilst using grounded theory techniques to analyse a case study of analyst-client interaction is discussed. The topics of conversation in the case study are analysed and grouped into themes and examined with reference to strategies for conversation and systems analysis. Methodological issues that occur when undertaking qualitative analysis of discourse are also discussed. Finally, some implications for systems analysis practice are outlined.
Patterns Of Talk: A Micro-Landscape Perspective, Jerry Gale
Patterns Of Talk: A Micro-Landscape Perspective, Jerry Gale
The Qualitative Report
This paper provides a introduction to conversation analysis. CA is traced from its roots to ethnomethodology, and five features of talk are examined (turn taking procedures, adjacency pairs, presequences, formulations, and accounts). Clinical examples are provided. The relevance of CA to clinicians, researchers and supervisors is also discussed.