Digital Commons Network^™

From Crisis Necessity To Sustained Use: A Process Model Of Mobile Banking Use In An Unequal Global South Context, Saadiek Basadien, Molefe Maloma, Mariam Jacobs-Basadien, Papama Mtambeka

African Conference on Information Systems and Technology

Mobile banking (m-banking) has become an important financial infrastructure, especially during crises. This study examines how users in the Western Cape, South Africa, adopted m-banking during the COVID-19 pandemic. Using a qualitative design with a construct-informed interview guide and thematic analysis of interviews, we show that adoption was driven less by innovation-seeking and more by situational necessity to maintain financial continuity and minimise health risk. Over time, crisis-triggered use evolved into value-sustained engagement anchored in convenience, financial control, and growing digital confidence. The findings identify social mediation, risk-management practices, and digital literacy as key mechanisms shaping this trajectory. We developed …

C.S.A. Assessment - Tamp Family Health Center Portal, Delante Clark

Graduate Scholarship and Creative Works

This C.A.S. assessment evaluates how the Tampa Family Health Centers website influences userattention, cognitive processing, information accessibility, navigation efficiency, and digital user experience.The assessment examines whether the platform supports intentional engagement and informed decision-making while minimizing cognitive overload, distraction, confusion, and unnecessary attentional demands.

TFHC serves as a healthcare access portal providing appointment scheduling, patient resources, providerinformation, healthcare services, MyChart access, payment services, and community health resources.These functions make attention management and information clarity critical to successful user outcomes.

Navigating Ethical Ai Use In Online Education: Leveraging The Framework For Information Literacy For Higher Education, Grace Kaletski-Maisel

FDLA Journal

As generative AI transforms online education, students are confronted with the many ethical quandaries that this technology poses. A document known as The Framework for Information Literacy for Higher Education (Framework) has great potential to serve as a tool for educators who strive to guide students towards ethical decision-making in AI use. Information literacy is “the set of integrated abilities encompassing the reflective discovery of information, the understanding of how information is produced and valued, and the use of information in creating new knowledge and participating ethically in communities of learning.” This definition was posed by the Association of College …

Impact Of Emerging Technologies On Leadership Identity Of Behavioral Health Leaders, Jenah Habermehl

Walden Dissertations and Doctoral Studies

Emerging technologies are reshaping behavioral health leadership by changing documentation, communication, ethical responsibilities, and role expectations. Qualitative case study research methodology was used in this study. The problem addressed in this case study was the limited understanding of how emerging technologies influence the leadership identity and professional values of behavioral health leaders. The Baldrige Performance Excellence Framework guided this study of behavioral health leaders at a privately operated behavioral health organization in the South Atlantic region of the United States. Data were collected by conducting semistructured interviews with four behavioral health leaders at the organization and gathering internal archival and …

Economic Development Corporations In Small Communities, Mary L. Bullock

Certified Public Manager® Applied Research

This study evaluates the effectiveness of Type A and Type B Economic Development Corporations (EDCs) in supporting economic growth in small Texas communities. Using key indicators such as population trends, employment, infrastructure, housing, and legal frameworks, this paper compares how each EDC structure addresses these issues. While both Type A and Type B Economic Development Corporations contribute to economic growth, Type B EDCs are generally more effective in small Texas communities due to their broad ability to fund housing projects, create critical infrastructure, and shape quality-of-life community development projects that have a more immediate and measurable impact on unemployment, population …

Succession, Sustainability, And Service: Workforce And Leadership Challenges In Rural Municipal Governments, Dewayne Armstrong

Certified Public Manager® Applied Research

Rural municipal governments across Texas and the United States face a convergence of workforce and leadership challenges that threaten long-term service delivery and organizational sustainability. An aging public-sector workforce, persistent recruitment and retention constraints, and fragile leadership continuity interact in ways that uniquely affect small and rural communities. Public works departments, which play a vital role in infrastructure maintenance and regulatory compliance, are particularly vulnerable as experienced employees approach retirement without adequate succession pipelines or mechanisms for institutional knowledge transfer. At the same time, small-town governments face ongoing difficulty attracting and retaining qualified personnel due to constrained fiscal capacity, geographic …

The Consequences Of Using Human Behavior To Train Ai, Lauren Treiman

McKelvey School of Engineering Graduate Student Theses & Dissertations

Artificial intelligence (AI) is now an integral part of everyday decision making. These systems not only help us make choices but also learn from our behavior. Therefore, it is important to understand how our interactions with AI influence these systems. Current approaches often assume that the behavior used to train AI accurately reflects how people would naturally behave. However, people are often informed that their choices will be used for AI training, and as a result, may change how they would normally act. In this dissertation, we combine psychological and computer science perspectives to investigate the consequences of this awareness. …

Patient Psychological Safety: A Qualitative Study Of Patient Experiences, Derick R. Simmons, Cheryl Rathert, Ryan Valayil, Maria Joseph, Ibraheem Jawadi

Patient Experience Journal

There is growing interest in understanding patients' experiences with psychological safety during healthcare encounters. Recent studies reveal that patients describe needing patient psychological safety (PPS) to form connections with their care providers, which are associated with better health outcomes. Therefore, it is critical to examine indicators of PPS. Using a phenomenological interpretive approach, this study utilized a patient narrative survey methodology to qualitatively explore how and why patients experience a lack of PPS during their healthcare encounters. We surveyed patients from across the U.S. and analyzed responses among a sub-sample of respondents to an open-ended question whose responses indicated they …

Patient-Centred Care: An Integrated Bibliometric And Structural Equation Modelling Approach, Japheth Nuhu Ahmed

Patient Experience Journal

This study investigates how communication and service quality in Patient Relationship Management impact patient satisfaction through trust. The literature in this field is predominantly in developed countries, whereas it is scarce in sub-Saharan Africa. Combining bibliometric analysis and structural equation modelling, the study highlights emerging research trends and provides empirical evidence to guide healthcare practitioners, policymakers, and researchers in improving patient care. To strengthen its theoretical foundation, the study integrates the Social Exchange Theory and Expectancy–Disconfirmation Theory to explain the model. The study retrieved quantitative data from the Scopus database for bibliometric analysis. A questionnaire was used to collect data …

Healing The Social Covenant: Rebuilding Trust And Re-Humanizing Healthcare, Cynda Hylton Rushton

Patient Experience Journal

Violence against healthcare workers continues to escalate despite substantial investments in security measures, workplace violence prevention programs, and legislative protections. Although these interventions are necessary, they have not produced sustained improvements in workforce safety or retention, suggesting that workplace violence is more than a behavioral or security problem. This commentary argues that it also reflects a deeper erosion of trust within healthcare. Drawing on evidence linking workplace violence to burnout, moral injury, psychological distress, and turnover intention among nurses, we propose that repairing trust is essential to sustaining the workforce and healthcare.Building on our earlier work, Rebuilding a Foundation of …

Trust: Why A Commitment To Human Experience Matters, Jason A. Wolf

Patient Experience Journal

Trust is one of the most essential elements in our overall human existence. It is a critical part of our human experience, one that reaches well beyond the boundaries of healthcare. Trust is the element that holds society together. It emerges in the relationship of one human being connecting with another human being, and it reaches to the engagements people have with organizations, institutions, and systems as well. Trust, while hard to hold, is ever present. It is a powerful force that guides our way of being, our interactions, our choices, even if we ourselves are not directly conscious of …

Wildfire Risk & Preparedness For Urban Rail Operators Supporting Large Stadium Events, Karl Kim, Eric Yamashita, Daniele Spirandeli, David Rother

Mineta Transportation Institute

The project team, in collaboration with partners and stakeholders, developed a four-hour training course designed to build a foundational understanding of how wildfire hazards affect rail systems infrastructure operations and how this knowledge can help equip urban rail operators with tools and best practices for proactive risk management. Led by the University of Hawaiʻi and the National Disaster Preparedness Training Center, in partnership with Haley & Aldrich, Inc., this technical report presents an overview of the four modules and scenario planning exercise that together make up the four-hour Wildfire Risk & Preparedness for Urban Rail Operators Supporting Large Stadium Events …

Enhancing Wildfire Resilience In The Rail Industry: Developing A Community Resilience Extreme Events Portal (Creep), Karl Kim, Eric Yamashita, Daniele Spirandeli, David Rother, Chris Chiesa, Greg Hampe, Michele Toner

Mineta Transportation Institute

The Community Resilience Extreme Events Portal (CREEP) provides a centralized platform for accessing wildfire danger indices, critical asset locations, and vulnerability scores for rail segments. The project team developed a data-driven, indicator-based vulnerability assessment framework that defines vulnerability as a function of exposure, sensitivity, and adaptive capacity. To build this framework, the team selected publicly available datasets, prioritizing national datasets whenever possible to ensure transparency, reproducibility, and scalability. The portal allows users to analyze and visualize vulnerability across 1-kilometer segments of Class I freight and passenger rail lines in California, supporting planning and mitigation prioritization to help reduce rail-related fatalities, …

The Screening Tool Of Behavioral Self-Regulation “Head-Toes-Knees-Shoulders” Task: A Preliminary Adaptation To Greek Older Adults, Eleni Rachanioti, Dimitra Magkavila, Olga Fragkomichelaki, Magda Dinou, Effie Katsadima, Theodora Foti, Anastasia Tzalla, Anna Dougali, Christina Bourmpou, Maria Staikopoulou, Aphrodite Papantoniou, Fotini Varlami, Irene Dinaki, Maria Tsiountala, Konstantinos Staikopoulos, Tryfon Mavropalias, Efthymia Efthymiou, Demetra Tomprou, Maria Georgiadi, Dimitra Katsarou, Georgios Kougioumtzis, Ioanna Giannoula Katsouri, Harilaos Zaragas, Despina Moraitou, Maria Sofologi, Georgia Papantoniou

All Works

The aim of the present study was to examine the psychometric properties of the Head-Toes-Knees-Shoulders (HTKS) behavioral self-regulation (executive function) measure in a sample of Greek older population. Specifically, 88 cognitively healthy Greek older adults over the age of 65 participated in the study. The Greek version of HTKS was administered along with the Greek versions of the Mini-Mental State Examination (MMSE), the Raven's Educational CPM, the Number Series (NS) test, the Positive and Negative Affect Scale (PANAS), the Barratt Impulsiveness Scale (BIS-11) and the Impulsive Behavior Scale (UPPS-P). Exploratory factor analysis supported the unidimensional structure of the HTKS. The …

Fighting With Data: Design Implications For Ai-Enabled Mission-Command Systems, C. Anthony Pfaff

Books, Monographs & Collaborative Studies

Fighting with Data examines how artificial intelligence (AI) is reshaping military decision making by changing both the speed of command and the structure of cognition within mission-command systems. Rather than treating AI as a tool that merely accelerates existing staff processes, this monograph recognizes AI redistributes cognitive labor across a network of people, data, tools, and operational processes. In this new environment, commanders and staffs spend less time assembling information and more time interpreting meaning, judging uncertainty, and deciding how to act.

This shift in the human role requires a new way of thinking about trust in military AI. Traditional …

#Narctalk: Analysis Of Perceptions Of Personality Disorders In Tiktok Content, Amanda C. Dediego, Auna Nelson, Feven Seifu, Amanda D. Tracy, Madeline Grubb, R.J. Schoen

Journal of Technology in Counselor Education and Supervision

No abstract provided.

Simulation-Based Education In A Counseling Skills Course: A Mixed-Methods Pilot Study, Alexandra Gantt-Howrey, Hana Shewamoltot Meshesha, Renyi Huang, Elizabeth A. Doughty Horn, Renee Howells, Adenike Ololade Adedapo

Journal of Technology in Counselor Education and Supervision

Simulation-based education (SBE) is a technique that introduces students to real-world experiences (Gaba, 2004) in a safe way (Holmes et al., 2023). Scholars have suggested that SBE may be a promising means of enhancing counselor education (e.g., Pope & Hilliard, 2024). We recruited a sample of N = 12 counseling skills students who completed up to 12 simulation-based education (SBE) activities using Simucase (2025) across one semester. We conducted an embedded, qualitatively-driven mixed methods pilot study (Creswell & Plano Clark, 2017) to understand participants’ perspectives on and impacts of the SBE activities on their perceived counseling self-efficacy and multicultural competence. …

Ucf Libraries 2026 Faculty Research Showcase, Thomas R. Caswell, Patrick D. Green, Rae Mair, Yuqing Li, Athena Hoeppner, Sai Deng, Jeanne Piascik, Nokimul Hasan Arif, Peter Spyers-Duran, Tina Buck

Faculty Scholarship and Creative Works

The University of Central Florida (UCF) Libraries’ Faculty Research Showcase is an annual tradition that celebrates the scholarly achievements, research, and creative work of library faculty.

The 2026 Showcase took place on August 4, 2026, and features six engaging presentations covering a diverse range of topics:

• Thomas Caswell – UCF Libraries Faculty Scholarship: Growth & Impact

• Patrick Green – Making Moves: A Cross-Institutional Presentation on Library Skill Transference

• Rae Mair & Yuqing Li – Generative AI as Peer Tutor: Designing & Evaluating a Prompt to Support Source Identification & Evaluation

• Athena Hoeppner – Have you ever …

Collective Trauma And Systemic Negligence: Exploring South Korean Disasters Through Media And Cultural Narratives, Jung H. Hyun, Eunae Han

Trauma Counseling and Resilience

Disaster trauma often occurs at multiple levels, with the systemic level highlighting its collective impact on survivors. Betrayal trauma, inflicted by trusted individuals or institutions including the government, further compounds this experience. Drawing on historical and contemporary challenges in modern Korean history and recognizing their collective impact on the Korean population, this paper examines Korean betrayal trauma stemming from disasters, introduces a new concept of political betrayal trauma, and explores how media can serve as a tool for healing. Through a fictional case study, this paper illustrates how collective cultural narratives support both survivors and the broader society in validating …

Ai And The Music Industry: Its Current Status And A Speculative Projection Of Its Evolutionary Trajectory, Rhett D. Morris, Clayton Rosati, Stefan Fritsch

Honors Projects

Music serves as one of society's biggest cultural outlets, allowing millions to share in what used to be a uniquely human form of expression. The commodification of music has built a huge industry full of companies and platforms that have used technology and property laws to shape music's relationship with the public. This study aims to look into the future to see how AI and its implementation could affect the structure of the music industry. To look into the future, this piece establishes two of the most pressing kinds of AI technology for the music industry and looks to contextualize …

Rethinking Methodological Frameworks In Qualitative Comparative Migration Policy Research, Afag Javadova

The Qualitative Report

Capturing the nuanced dynamics of sub-national migration policy requires methodological frameworks that integrate multiple sources of evidence while remaining attentive to context-specific processes. Such approaches are well-suited to tracing interactions among policy actors and institutions within evolving, locally embedded systems of comparative policymaking. This study examines why municipalities operating under similar macro-level conditions pursue divergent policy trajectories in migration governance and demonstrates the analytical rigor and explanatory power of qualitative thematic analysis in accounting for this variation. Drawing on policy documents, archival records, and media sources from Toronto, San Francisco, and Wellington, it employs a hybrid inductive–deductive coding approach to …

The Use Of Foamed Glass Aggregate (Fga) As A Lightweight Fill Above Culverts, Amr Morsy

Mineta Transportation Institute

Transportation infrastructure—including buried utilities, drainage systems, and culverts—is frequently subjected to significant external stresses arising from existing conditions and new construction, especially in urban environments where deformation and failures can lead to significant operational and safety consequences. Lightweight fills offer a viable strategy to mitigate these stresses by reducing imposed loads. This study investigates the use of lightweight fills, specifically Foamed Glass Aggregate (FGA), as a sustainable solution to support California Senate Bill 1 (SB1) efforts to repair and maintain culverts, as well as for new construction applications. A numerical investigation was conducted to evaluate the performance of culverts backfilled …

Mind The Gap: Freight And Rail System Resilience Between Planning And Practice A Synthesis Of Freight Plan Best Practices And Survey Results From U.S. Transportation Professionals, Serena Alexander, Carmella Uwineza

Mineta Transportation Institute

Freight and rail networks across the United States face mounting risks from weather-related hazards and other systemic disruptions that threaten operational continuity, economic stability, and community well-being. While state freight plans are federally mandated, local and metropolitan freight planning varies widely, leaving gaps in how resilience is addressed across scales. This study examines how resilience is being integrated into freight and rail planning through a two-part approach: (1) a content analysis of 43 recent state and metropolitan freight plans, and (2) a nationwide survey of 56 transportation professionals engaged in freight and rail planning. Findings show broad consensus on the …

Automated Battery Management Systems For Electric Vehicles, Woonki Na, Yuanyuan Xie

Mineta Transportation Institute

Electric vehicle (EV) safety, efficiency, and lifetime are strongly influenced by how well battery cells are managed, and as EV adoption accelerates, improving battery performance has become critical to vehicle reliability, cost, and public trust. This report conducts a field study on the core technologies and challenges in Battery Management Systems (BMS), focusing on the classification of BMS circuit topologies (design/structures) and systematically reviewing different topologies of active cell balancing circuits (systems that move energy from stronger battery cells to weaker ones). The study provides a detailed analysis of the working principles, advantages, and disadvantages of various active balancing circuit …

Tales, Traditions, And Tides: The Little Logan River And Its Role In Cache Valley's History, Culture, And Conservation, Emily A. Kovacic

All Graduate Reports and Creative Projects, Fall 2023 to Present

The Little Logan River (LLR) plays a vital role in the cultural, historical, and ecological landscape of Cache Valley, Utah. Amid growing concerns raised by the Logan River Watershed Project (LRWP), which threatens to alter the river’s environment, this project seeks to understand the significance of the LLR as a cultural and recreational asset through collected oral histories. Building on folkloric perspectives of place-based storytelling, this thesis introduces the idea of vivus locum, or “that place which is alive,” through the example of the LLR to the study of folkloristics. The concept of vivus locum emphasizes the importance of …

Using A Social-Ecological-Technological Systems Approach For Assessing Vulnerabilities Downstream Of Dams, Michael J. Englert

All Graduate Reports and Creative Projects, Fall 2023 to Present

Dam failure is rare, but when it occurs the consequences can extend far beyond the structure of the dam itself. This project assessed vulnerabilities downstream of Utah’s 189 state-regulated, high-hazard dams using a Social-Ecological-Technological Systems (SETS) approach. The purpose of the project was to look beyond engineering and structural risk alone and identify the people, protected ecosystems, critical infrastructure, and land cover types located within mapped dam inundation zones.

Potential inundation zone maps were obtained from the Utah Division of Water Rights Dam Safety Section. They were processed using ArcGIS Pro and integrated with publicly available nationwide geospatial datasets to …

The Legend Of The Bear Lake Monster, Melissa Anderson Asay

All Graduate Reports and Creative Projects, Fall 2023 to Present

The Bear Lake Monster is a legend that has persisted for centuries. This monster is rooted in Shoshone oral traditions and hold the potential to be based off of fossils found in the Shoshone territory. This living legend was later amplified by Mormon settlers. One settler in particular, Joseph C. Rich, played a significant role in shaping its narrative. Though he eventually admitted to fabricating sightings to encourage settlement, belief in the creature remains alive today. The serpent’s presence in local lore has undeniably influenced the Bear Lake region, shaping both its identity and tourism industry. This legend serves as …

Reintegrating Contaminated Sites Into The Urban Fabric: Redevelopment In Pocatello, Idaho, Hadley Ocheltree

All Graduate Reports and Creative Projects, Fall 2023 to Present

Brownfield sites represent some of the most environmentally compromised landscapes in the United States and are frequently concentrated within economically disadvantaged communities, raising important environmental justice concerns. Redeveloping these sites requires integrated approaches that address contamination, urban form, ecological restoration, and long term community needs. This thesis examines the 143 acre former Union Pacific Railroad site in Pocatello, Idaho and proposes a comprehensive redevelopment framework that reconnects a historically significant industrial landscape to the surrounding city.

The project draws from an analysis of eight precedent brownfield redevelopment projects and applies key planning and landscape architecture principles, including New Urbanism, pedestrian …

Affective And Cognitive Factors Contributing To Male-Female Differences In Mathematics, Sarah N. Herod

All Graduate Theses and Dissertations, Fall 2023 to Present

Math differences between men and women have been studied for several decades, with original theories suggesting a biological reason for the differences and more new ones suggesting multiple factors, such as self-efficacy, anxiety, and spatial ability, may be responsible for these apparent differences. Additionally, most research into math differences between the sexes involves the use of a composite score, rather than examining the different sub-domains of math separately. The purpose of the current study was to examine the relationship between sex and math performance within the context of an individual's belief and attitudes towards math and spatial information. Seventy-one participants …

Faculty Perspectives On Career And Technical Education Programming For Prison And Other At-Risk Populations: Implications Of A Human Centered Design Focus, Taija R. Jackson

All Graduate Theses and Dissertations, Fall 2023 to Present

The purpose of this quantitative, cross-sectional, quasi-experimental study was to examine the perceptions of career and technical education (CTE) faculty regarding their familiarity with human-centered design (HCD), perceptions of the value and worth as a framework for program and curriculum design and willingness to teach in correctional education settings. The survey was administered to postsecondary CTE employed at public community and technical colleges in Utah and Colorado (N = 37). Participants were randomly assigned to either a treatment condition, in which they viewed a six-minute-long video vignette illustrating HCD in practice, or a control condition without exposure to the …