Digital Commons Network^™

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Shino Yokotsuka, Karina Zeferino, Jarling Ho

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …

Autumn Book Reviews, Usawc Press

The US Army War College Quarterly: Parameters

No abstract provided.

2023 Annual Estimate Of The Strategic Security Environment, Usawc Ssi

Books, Monographs & Collaborative Studies

The Annual Estimate of the Strategic Security Environment serves as a guide for academics and practitioners in the defense community on the current challenges and opportunities in the strategic environment. This year’s publication outlines key strategic issues across the four broad themes of Regional Challenges and Opportunities, Domestic Challenges, Institutional Challenges, and Domains Impacting US Strategic Advantage. These themes represent a wide range of topics affecting national security and provide a global assessment of the strategic environment to help focus the defense community on research and publication. Strategic competition with the People’s Republic of China and the implications of …

A Quantitative Study Examining Minority Employees' Comfort Levels Within The Organization, Saunteria Teyana Moorer

Doctoral Dissertations and Projects

The term comfort level has been characterized as an employee’s wellbeing within an organization. Employee comfort level has been shown to be related to an employee’s ability to assist in decision making, their opportunity to be around individuals similar to them, environmental surrounding aspects, and experiences. There is limited research connecting employee comfort levels to how satisfied employees feel or their desire to leave the organization. The purpose of this quantitative study was to examine the impact that minority employees’ comfort levels have on their job satisfaction and turnover intention. Variables of comfort, job satisfaction, and turnover intention were analyzed …

The Paradoxical Effect Of National Diversity And Inclusion Management On Organizational Commitment, Clara Iyabo Stephens

Doctoral Dissertations and Projects

The United States demographic and workforce are increasingly becoming more diverse. However, the question remains of how the leaders within diverse organizations can consistently manage workforce interaction to attain employee commitment. This quantitative study examines the relational effect of diversity and inclusion management on organizational commitment. Data for this study was collected using the SurveyMonkey online identity anonymity survey weblink. Voluntary participants entered the online survey through an invitation link to the consent page, explained the study's purpose focus on Nigerian American Immigrants and relevant inclusion and exclusion criteria. Initial one hundred thirty-five responses, whereas one hundred and twenty met …

Addressing Barriers To Diversity, Equity, And Inclusion In Massachusetts Community Mediation, Madhawa Palihapitiya, Jarling Ho, Shino Yokotsuka, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

This report presents over three years of systematically engaging, documenting and analyzing the diversity, equity and inclusion (DEI) needs/gaps and assets of state funded community mediation centers in Massachusetts. The report was compiled by researchers and an in-house DEI expert at the statutory state office of dispute resolution, the Massachusetts Office of Public Collaboration (MOPC) at the University of Massachusetts Boston. The office has been serving as a neutral forum and state-level resource for over 30 years.

The report is based on qualitative research that falls into the category of community based participatory research conducted through a series of community …

Entering Terra Incognita: Adapting Psychotherapists To Work During The Covid-19 Pandemic, Monika Zielona-Jenek, Agnieszka Izdebska, Emilia Soroko

The Qualitative Report

Sudden historical events, such as the COVID-19 pandemic, may critically change the circumstances in which psychotherapy is conducted. The objective of this study was to analyze Polish psychodynamic psychotherapists’ experiences of working with patients at the onset of the pandemic and hence to understand the process of their coping with the external reality challenges. 183 Polish psychotherapists (160 women and 23 men) aged 26-66 years (average 38) completed a survey about their therapeutic work during the COVID-19 pandemic. Data were analyzed in accordance with Braun and Clarke’s thematic analysis framework. Five general themes were identified: (1) Facing a taboo; (2) …

Georgia Library Association Division Officer Candidates For 2024, Kimberly Snoddy-George

Georgia Library Quarterly

No abstract provided.

Harnessing The Power Of Culture And Cultural Intelligence Within Knowledge Management, Leila Halawi

Publications

As smart machines and artificial intelligence become more prevalent in the workplace, organizations must prioritize building a culture that supports knowledge management initiatives. However, cultural diversity may hinder effective knowledge sharing, transfer, and collaboration. Organizations must cultivate cultural intelligence to overcome these challenges and fully utilize the potential of culture. This chapter investigates the role of culture and cultural intelligence. It examines the significance of culture in knowledge management. It offers practical examples and best practices from organizations such as IBM and Unilever for utilizing culture to improve knowledge management practices. The chapter examines the relationship between culture and KM …

The Transformation Of Congressional Policy Making In A Partisan Era, Patrick Rickert

Arts & Sciences Graduate Student Theses and Dissertations

This dissertation explores the transformation of Congressional politics away from traditional practices and the consequences of those changes. In the House of Representatives, I consider this with respect to the party and chamber rule changes introduced by the new Republican majority after the 1994 election, while in the Senate I use the lens of paired voting to evaluate how the Senate has evolved. The first chapter discusses the literature on party government and theorizes how parties have used committees to achieve their goals. Chapters 2 and 3 center how Speaker Newt Gingrich used rule changes to alter the relationship between …

The Red Ribbon And The Black Cross: A Qualitative Study Of The Relationship Between Social Activism And Contemporary Black Church Responses To Hiv In Oakland, Ca, Justise Wattree

McNair Research Journal SJSU

The Black Church as a social institution has been a source of social activism during racial crises, but there is a lacking social activist response by Black churches to HIV’s disparate impact on Black communities. Previous research does not adequately explore the influence of community-based organizations on Black church responses to HIV in the context of social activism. This study examines the relationship between social activism and contemporary Black church responses to HIV in Oakland. It considers community-based organizations (CBOs) as potential drivers of social activism. Semi-structured interviews with Black church leaders in Oakland were conducted and content analyzed along …

Fall 2023 Organizational Change Syllabus, Joseph A. Abbondandolo

Open Educational Resources

Syllabus for Organizational Change (ECO 31651 & PSY 31651)

Thinking Outside The Dyad: Incorporating Cohort-Based Experiences Into Mentorship, Angela Yon, Grace Allbaugh, Susan Franzen

Faculty and Staff Publications – Milner Library

A benefit of the traditional one-to-one, hierarchical mentoring relationship is the individualized attention and guidance the mentor provides the mentee. This singular mentoring relationship can be effective but is not always sufficient in addressing institutional acculturation and meeting personal needs of the new employee. This paper discusses how an emergent mentoring program at Milner Library blended the dyadic mentoring relationship with cohort-based programming to create a space for participants to learn from colleagues across departments, share experiences, and consider psychosocial issues. These grassroots programming efforts have cultivated holistic engagement and renewed community.

Shared Governance And Transition Into Practice: Impact On Work Engagement, Gudrun M. Reiter-Hiltebrand

Student Scholarly Projects

Practice Problem: High turnover rates, particularly in new graduate nurses, and poor organizational commitment and engagement negatively affect staffing, operational performance, and patient outcomes. A negative trend for nurse engagement indicators was noted in previous staff engagement surveys of this organization.

PICOT: The PICOT question that guided this project was: In transition-into-practice (TIP) nurses (P), how does the implementation of shared governance (I) compared with no shared governance participation (C), affect their engagement with the hospital (O) within eight weeks (T)?

Evidence: Literature has shown that nurse engagement is one of the nurse indicators positively affected by shared governance …

Defining Archival Debt: Building New Futures For Archives, Jillian Cuellar, Audra Eagle Yun, Jennifer Meehan, Jessica Tai

Journal of Contemporary Archival Studies

As archivists surface and reckon with harmful theory and practice, how can we awaken to transcend past legacies? This article introduces and reflects on the concept of “archival debt,” defined as resources owed to address problematic legacy issues in an archival repository resulting from past practices, policies, and strategies that prioritized the protection and validation of institutions over democratic access and responsible stewardship. As a concept, archival debt amalgamates the myriad issues we now grapple with as a profession, including harmful or inadequate description, performative or competitive collecting, languishing backlogs, failure to recognize staff potential, shortsighted fund management, neglected constituencies, …

Integrating Behavioral Research Findings With A Liberal Arts Paradigm, Jonathan Peterson

LSU Master's Theses

This paper explores the role of behavioral research in understanding the complexity and relevance of creativity. A brief history of the liberal arts and its current application is followed by a discussion of the importance of variability in generating novel and diverse responses, challenging the notion that creativity is solely a product of innate talent. The effects of reinforcement on variability, and how it relates to a complex relationship between reinforcement and the probability of variable responding leads to a discussion of how the combination of previously trained behaviors can lead to creative problem-solving, emphasizing the role of combinatory behavior …

Leadership, Service, And Wicked Problems: Impact Of War, Lack Of Funding, And Covid-19 In Service Of Those With Fewer Opportunities, Ruth V. Akumbu

The Scholarship Without Borders Journal

As the world and organizations struggled to overcome the challenges created by the COVID-19 pandemic, I, the Founder and CEO of Plant A Seed, also known as Plant a Seed Africa, used this chaotic period to assess and address issues facing the organization. Multiple challenges are addressed, including the pandemic, financial, political, and leadership. I created a new leadership strategy that switches between pacesetting, visionary, and transformational leadership styles. The new organizational change model will use the 5-F or Plant A Seed 5-F model.

Book Review: Just Schools: Building Equitable Collaborations With Families And Communities, Tara Bartlett

Journal of Educational Research and Practice

K–12 schools are facing a syndemic of critical junctures right now: On the one hand, school communities and families are still reeling from the effects of racial reckonings and the COVID-19 pandemic, while on the other hand, school leaders and decision-makers are grappling with how to effectively engage families and students amid demands and realizations for equity and justice. The book Just Schools: Building Equitable Collaborations with Families and Communities (2020) by Ann Ishimaru provides tools and pathways forward. Ishimaru first describes how our education systems have long been incubators of oppression and disengagement, steeped in colonizing methods and deficit …

The Sunnyside Movement Towards Mental Health Prevention And Resiliency, Eva Williams

Selected Social Change Portfolios in Prevention, Intervention, and Consultation

Goal Statement: To increase Mental Health awareness and resources among adults with untreated mental disorders in the Sunnyside community (Understanding Houston, 2023).

Significant Findings: 18,6004 residents reside in Sunnyside. Nearly half (48%) were between 20 and 64 years of age, 18% were 65 or older, and many out of this group have untreated mental disorders or have been hospitalized for mental health symptoms (Sunnyside Survey Shows Neighborhood's Social Fabric Is Strong, 2019). These findings include the LGBTQ community, which accounts for about 40% of people who reported experiencing mental illness in the last year (Kolanek, 2020). The target problem in …

The Role Of Psychological Safety On Employee Satisfaction And Retention In Healthcare Delivery Settings: A Systematic Literature Review, Jamey Paul

Capstone Experience: Master of Public Health

The healthcare industry typically has a high rate of employee turnover due to higher job stresses and burnout, lower job satisfaction, and insufficient organizational support and work culture. This turnover has worsened since the onset of the COVID-19 pandemic. Psychological safety, a shared belief by organizational members that the team/unit is safe for interpersonal risk-taking, can be one of the many ingredients that contribute to employee satisfaction and reduce turnover. This systematic literature review explored the role of psychological safety on job satisfaction and retention of healthcare workers in delivery settings by synthesizing the known antecedents and outcomes of psychological …

Organizational Change Process Milwaukee - Key Findings, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Background

The QIC-WD team engaged with the Department of Milwaukee Child Protective Services (DMCPS) in 2017 to conduct a thorough needs assessment to understand the root causes underlying a high turnover rate among Initial Assessment Specialists. In 2016, the overall turnover rate, including both external turnover and internal movement, was just under 49%, with a little over 11% due to internal movement and 37% due external turnover. The Organizational Social Context (OSC) baseline survey showed that there were several aspects of both culture and climate that were in need of improvement, including: 1) a hierarchical decision-making structure, 2) high …

Do Women See Leadership As Risky? The Potential Role Of Stereotypes And The Perception Of Risk In Claiming A Leader Identity, Julia Macgregor-Peralta

Theses and Dissertations

The purpose of this research was to determine if women perceive leadership as riskier than men do, and whether that could be holding women back. Specifically, this study investigated the influence of gender and leadership views on the development of leader identity and the role that perception of risk of leadership plays. Role Congruity Theory of Leadership, Lack of Fit, and Adaptive Leadership Theory were used as theoretical frameworks in this cross-sectional study using 2022 archival data. Participants were undergraduate and graduate students from five different universities in the United States. Leader role alignment (LRA), which is the congruence between …

Transprofessional Competencies Of Information Managers And The Challenges Of The New Normal, Adeoye Augustine Bamgbose, Hassan Mallam Ibrahim, Sa’Ad Madaki Adamu

Library Philosophy and Practice (e-journal)

Librarians and other information professionals are required to possess transprofessional competencies in the form of additional education or knowledge to increase the range of services that could be provided for improved efficiency of information service delivery in the new normal. This study investigates the transprofessional competencies of librarians and their perceptions of what barriers prevent librarians from developing transprofessional knowledge in this changing and knowledge-driven environment. The study is a qualitative research, and the phenomenography method was adopted for this study; The participants constitute librarians and information managers in four academic libraries in Lagos and Oyo states, Nigeria. A semi-structured …

علاقة التغيير التنظيمي في تحسين جودة الخدمات الصحية دراسة ميدانية في مستشفى الملك خالد بتبوك, أحمد محمد حامد الجهني

Muthanna Journal of Administrative and Economics Sciences

يعد التغيير التنظيمي عملية ضرورية للتحسين والتطوير المستمر، ولذا يهدف البحث إلى تحديد الأبعاد الرئيسية في التغيير التنظيمي وتحديد علاقتها في تحسين جودة الخدمات الصحية؛ خصوصاً في ظل برنامج التحول الصحي في المملكة العربية السعودية للخصخصة. هذا ويعد التغيير -وخاصة التنظيمي منه- تحدٍ للإدارة العليا والعاملين مع ضرورة ضمان مستوى عالِ من جودة الخدمات الصحية في القطاع الحكومي، وبالتالي وجود تغيير في خصخصة القطاع سوف يتأثر دون أدنى شك إيجابياً أو سلبياً، وهذا ما ركَّز عليه البحث. وقد استُخدم في البحث أداة الاستبانة للتحليل الوصفي لعينة عشوائية عددها (٣٠١) بين إداري وصحي من مجتمع المنظمة، والذي يبلغ (١٣١٣) فردا؛ للوصول …

Inaugural Defense And Security Research Symposium Of The Purdue Military Research Institute, Chad Laux, J. Eric Dietz, John Springer, Randy Rapp, Leon Robert

Purdue Military Research Institute: Inaugural Defense & Security Research Symposium “Academia as a Strategic National Asset”

This document is the full conference proceedings from June 26-27, 2023.

A Comparative Analysis Of Values-Based Leadership Theories: A Review And Future Research Agenda, Simon Tareke Abay, Jorge F. S. Gomes, Abeba Beyene Mengistu

The Journal of Values-Based Leadership

This paper systematically reviews the literature on values-based leadership (VBL) theories by analyzing 161 studies published in different peer-review journals from 2000 to 2022. The study first identified the literature on VBL and found that terms “values-oriented, values-centered, or value-based” leadership are used interchangeably as a roof term for various theories focusing on the moral, authentic, principled, and ethical dimension of leadership. The literature on leadership offers different types of leadership theories that constitute VBL, but we focused on six leadership theories that are widely cited as forms of VBL and have a strong theoretical background. This was followed by …

Power Of Attachment Styles In Servant Leadership: A Conceptual Paper, Stacy Menezes

The Journal of Values-Based Leadership

The paper aims to advance an understanding of the relationship between servant leadership and attachment styles. This paper provides a review of servant leadership and attachment styles to explain how this understanding can be used to confront challenges faced by leaders due to a crisis. A proposed conceptual model is posited to investigate the moderating effect of followers' attachment styles on the relationship between servant leadership and desired follower outcomes. Additionally, this study adds support to the criticism of the leader-centric approach of research by investigating the moderating role of followers' characteristics, such as followers' attachment styles. The practical implications …

Fanning The Embers Of Discrimination At Work: Does Reward Structure Fuel Incivility?, Sam Allen

University Honors Theses

In recent years, there has been an uptick in public awareness of systemic and structural inequities within the workplace. Organizational reward structures (i.e., performance-based and seniority-based) act as incentives for employees' contributions toward organizational goals, but could also motivate employees' drive for gaining or maintaining social status by undermining other employees, particularly targeting people with minority status. The proposed research will study the relationship between reward structures and the perpetration of incivility by accounting for perpetrators' social dominance orientation (SDO), their motivations to protect the status quo (MPSQ), and the presence of minority race targets. We draw from SDO, status …

Working Paper No. 79, On The Emergence Of And Failures Of Cybernetics In The Soviet Union, Leah Herrera

Working Papers in Economics

This inquiry seeks to establish that despite potentially offering significant efficiency gains leading to an era of intensive economic growth, cybernetics in the USSR fell short in being implemented because of a) lack of coordination between competing ministries; b) inadequate policies; and c) insufficient funding. Though the structure of government in the USSR appeared to be centralized and hierarchical, with economic and government plans and policies traveling from the top down, in practice, ministries acted more like heterarchies, leading to ministerial competition over the large cybernetic projects meant to reform the administrative command economy—from the mid-1950s through to the late …

Re-Envisioning Liaison Roles: A Librarian-Led Process For Inclusive Organizational Change, Brianne Markowski, Jennifer Mayer, Jennifer Leffler, Rachel Dineen, Wendy Highby, Jane Monson, Stephanie Wiegand

University Libraries Publications

The traditional subject specialist model allowed liaison librarians at our mid-sized, public, doctoral/professional university to develop strong relationships with disciplinary faculty. But changing priorities at the university level and reductions in library budget and staffing created new challenges, resulting in liaisons shouldering too many responsibilities and facing unsustainable workloads. Learning to “do less with less” required a significant evolution in how we approached our core work as academic librarians. How could our library re-envision a previously successful liaison model when the librarians agreed that a change was needed, but didn’t agree what it should look like?
 
Through a design thinking-inspired …