So Why, D&I? A Study On Diversity And Inclusion In The Workplace In The Digital Age, Dina Abed Abughannam

Doctoral Dissertations and Projects

Due to the COVID-19 pandemic, organizations have adapted new models of work that shifted diversity and inclusion initiatives within the workplace digitally. There is very little research that currently exists on diversity and inclusion initiatives in the workplace in the digital age. The purpose of this quantitative correlational study was to examine the relationship between perceived management involvement in diversity and inclusion initiatives and employee performance, commitment, and engagement. Additionally, this study sought out to determine whether work location (remote, hybrid, onsite) moderated the relationship between the perceived management involvement in diversity and inclusion initiatives and employee performance, commitment, and …

Civic Engagement Through Asian American And Pacific Islander Studies: Cultivating Capacity For Social Justice Through Critical Service Learning, Jennifer A. Yee

Journal of Community Engagement and Higher Education

This autoethnographic case study analyzes how “ASAM 230 – Civic Engagement Through Asian American and Pacific Islander (AAPI) Studies,” an ethnic studies course created at a public, comprehensive university in partnership with a community-based organization, cultivates capacity for social justice through critical service learning. ASAM 230 purposefully manifests social justice principles, conscious equitable distribution of individual and structural power, and a focus on authentic, sustainable relationships, with conceptual, practical implications for social change agents and educators.

Institutionalizing Community Engagement: A Quantitative Approach To Identifying Patterns Of Engagement Based On Institutional Characteristics, Natasha Hutson, Travis York, Daesang Kim, Jamie L. Workman

Journal of Community Engagement and Higher Education

Community engagement is recognized as a high-impact practice in higher education. However, while best practices in engagement have been broadly accepted, standard metrics for engagement across institutions have not yet been established. The purpose of this research study was to explore the relationship between community engagement and a variety of institutional characteristics among higher education institutions in a Southeastern state. Findings indicated that a pattern of engagement existed among the 48 participating institutions.

Enhancing Learning, Changing The World: How Service-Learning Influences The Brain, Tracey Honeycutt Sigler, Kristi Lewis Tyran

Journal of Community Engagement and Higher Education

Service-learning helps students learn about course concepts through applying them in a setting outside the classroom. The experiences provided by service-learning create conditions that can lead to changes in the learner’s brain. In this paper, we provide support for this assertion from research in brain-based learning with suggestions of how to explicitly apply concepts from these areas of study to service-learning pedagogy so that we might increase learning.

Homelessness In The United States: Factors, Trends, Forensic Considerations, And Housing First As A Response To Traditional Housing Interventions, Amanda Lenertz

Master of Arts in Human Services

The topics of housing instability and homelessness are significant public health concerns within the United States. This review aimed to explore the problem of homelessness through the lens of forensic mental health, assessing current housing interventions and outcomes for affected populations. A literature review of over 45 journal articles was conducted; this review sought to identify relevant themes, affected populations, debates in research, and proposed interventions. Topics reviewed included the history and current state of housing interventions, contributing factors, individual and societal costs and consequences, relationships between homelessness, substance use, mental health, and incarceration, housing first initiatives, considerations for special …

Perspectives Of Female Directors On The Effectiveness Of Corporate Board Diversity Interventions, Jody Michelle Pugh

Walden Dissertations and Doctoral Studies

While women account for most of the workforce, they remain underrepresented as executives on corporate boards of directors. A review of the literature revealed there is limited research about the experiences of women currently serving on corporate boards while states and regulators pursue the application of structural interventions through gender equity initiatives. The purpose of this general qualitative study was to explore how female board members perceived the effect of gender quota mandates on corporate board membership. The theoretical framework for this study was Zucker’s institutional theory of organizations which is used to examine the influence of external pressures applied …

Book Review: Standing Up Space Force: The Road To The Nation’S Sixth Armed Service, Robert D. Bradford Iii

Parameters Bookshelf – Online Book Reviews

Author: Forrest L. Marion

Reviewed by Robert D. Bradford III, associate professor of defense and Joint processes, Department of Command, Leadership, and Management, US Army War College

Robert D. Bradford III reviews this “first history” of the United States Space Force. He overviews the author Forrest L. Marion’s resources (“primary sources and extensive oral history interviews”) and highlights the book’s value in the way it “depicts cultural and bureaucratic barriers to…organizational change.” Bradford notes the history’s universal applicability as it relates to other situations in which an institution successfully approaches change.

How Can Dei Training Change The Culture Of An Organization To Achieve Belonging And Retain Diverse Employees?, Kaisa S. Holt

University Honors Theses

Studies show the need for innovation and higher productivity yields can be best achieved through workforce heterogeneity. Creating effective DEI training frameworks is crucial for belonging, sustainable social well-being and enacting real change. This is key to proactively shifting our current system from one that responds to the need for DEI on a surface level to something that is regenerative. The aim of this review is to evaluate characteristics and enhancements added to evidence-based DEI training between 2020 and 2024. Studies were identified using the Portland State advanced database of academic journals on the DEI training and impacts of the …

“I’M Speaking”: Black Women Leading School Public Relations, Managing Communications And Personal Challenges, Keisa Gunby

Theses and Dissertations

Operationalizing feminist communication theory with a critical lens, this research analyzes virtual, semi-structured interviews with 13 Black women who are integral to impacting organizational culture through the brand management and narratives to the stakeholder groups of employees, parents and community members for a public school district. This study aims to describe the oppression and invisibility of Black women in school public relations and amplify their voices as they lead the communication, marketing, and promotional efforts in public school districts across the United States. The interview transcripts were analyzed utilizing NVivo software through the first round of coding initial and the …

Identifying Potential Underreporting Of Alcohol Use Among U.S. Military Members, Jeong Hong

Doctoral Dissertations and Projects

Understanding the dynamics of alcohol reporting among U.S. military members is crucial for promoting their well-being and for developing effective support programs. Yet current research often overlooks the issue of potential underreporting of alcohol use among U.S. military members. This study aimed to address this gap by exploring the phenomenon of underreporting alcohol use among military personnel. This qualitative study utilized an ethnographic research method to investigate the experiences of 35 U.S. military members with various military statuses. The research questions explored the perception of the prevalence and causes of underreporting of alcohol use and possible remedies for underreporting, framed …

Job Task Analysis: Exploring A Nonprofit Mental Health Administrative Staff’S Perceptions Of Their Job Duties And Priorities, Ella Faye Warren

Walden Dissertations and Doctoral Studies

Due to a recent expansion, Organization A encountered challenges in aligning its administrative staff duties and responsibilities with the strategic objectives of the organization. This difficulty was driven by the need to accommodate new services and the increasing demand for mental health services within the region. The purpose of this qualitative research study was to explore the job duties the administrative staff at Organization A currently perform, and what were their perceptions concerning the priorities to be fulfilled in the future. The conceptual frameworks of job task analysis and job task inventory guided the data collection process, which involved conducting …

Agile Methodologies On Software Product Project Success, Ying Wang

Harrisburg University Dissertations and Theses

Despite the popularity of using agile methods in software development, many companies still struggle with efficiency problems. These issues lead to financial losses and make it harder for them to compete in the fast-paced software industry. This study aims to find solutions to these problems by looking into effective ways to improve how agile methods are used and to overcome the challenges of putting them into practice. By examining what factors contribute to the success of agile project management, this research hopes to offer useful advice for making software development projects more efficient and productive. The findings from this study …

A Cross-Disciplinary Undergraduate Research Project: Bonding Through Books With Incarcerated Mothers And Grandmothers, April Terry, Sarah Miller

Criminal Justice Faculty Publications

This study addresses two areas of need in the literature. First, we recognize the impact of experiential-learning on student outcomes and fewer opportunities within the social sciences. Second, as academics in criminal justice and education, we are aware of educational needs of incarcerated persons. The current study blended together experiential-learning alongside a reading program within one state’s women’s correctional facility, targeting (grand)mothers. Two faculty and 40 students, spanning two academic departments, completed a research-based experiential-learning project with one community partner. This undergraduate project sought to benefit students, incarcerated (grand)mothers, and the (grand)children of incarcerated (grand)mothers through a read-aloud program. Through …

Coproduction Revisited: From Theory To Practice., Brenton Clarke Hereford

Electronic Theses and Dissertations

Coproduction, or the interaction of citizens with their public service provider, has been used in policy responses to a myriad of service delivery problems, especially policing. This dissertation uses a three-manuscript approach to revisit coproduction both as a theory and a practice. The first manuscript tracks the evolution of coproduction as a theory from three different disciplines: economics, urban theory, and public administration. In addressing the three disciplines, the manuscript explains what broadly united the coproduction literature and the differences that hindered the early development of the concept. It concludes with how the concept is used today, and how future …

Examining The Theory Of Planned Behavior As An Explanation For Why Some Creatives Learn To Use Generative Ai Tools, Navrose Bajwa

Theses, Dissertations and Culminating Projects

Artificial Intelligence (AI) can create art which earlier was restricted to humans. This involvement of AI in creating art poses risks of automation for the arts and design industry. One way with which artists can respond to this threat is to engage in proactive coping behavior and learn to use generative AI (GAI) for their work. Using an expanded version of Theory of Planned Behavior, this study looked at the predictors of graphic designer’s intentions to learn how to use GAI for art and design work. It was hypothesized that attitudes, social norms, perceived behavioral control and automation awareness would …

Georgia Library Association Division Officer Candidates For 2025, Kim Copenhaver

Georgia Library Quarterly

No abstract provided.

Learning From Burning: Connecting Fire Managers And Fire Scientists, Coleman Lloyd Little

All Theses

The fire community is one of transparency and learning, and embedded in its culture is an openness of sharing successes and failures in order to learn and adapt. United by a shared desire to effectively understand and utilize controlled burns to successfully extinguish wildfires and research their lasting effects, fire managers and fire scientists coexist in partnerships commonly referred to as knowledge exchange networks. This research examines one such network, the Consortium of Appalachian Fire Managers and Scientists (CAFMS), through the experiences of some of its members, serving to develop an understanding of how the consortium functions as a knowledge …

Do Social Support, Supervisory Feedback, And Job Stress Matter To An Employee’S Sense Of Ownership? Context In The Lodging Sector, Aladin M. Ibrahim, Zyra R. Cabrera, Rodin S. Pescuela

Journal of Global Hospitality and Tourism

In the face of intensified competition within the hospitality sector, exacerbated by the challenges of post-pandemic recovery, organizations are increasingly focused on re-engaging employees impacted by workforce reductions and retaining those who demonstrate a strong sense of attachment, care, and commitment to their workplace. These ownership behaviors are pivotal in fostering organizational stewardship and driving performance. However, the question arises: how can organizations cultivate and enhance these positive employee behaviors? This study investigates the influence of leader- and work-related factors, including social support, supervisory feedback, and job stress, on employees’ sense of ownership towards their organization. Employing a survey methodology, …

Shame, Guilt, And Behavioral Responses To Conflict In Organizational Life: A Correlational Study, Lori Anne Shaw

Electronic Theses and Dissertations

This study investigated the relationship between self-conscious emotions, namely shame and guilt, and constructive and destructive behavioral responses to conflict among working adults in the United States. Researchers have underscored the importance of task-focused conflict and adaptive leadership in fostering positive conflict outcomes. However, the connection between shame and guilt and behavioral responses has yet to be explored. Drawing upon the Conflict Dynamics Profile and the Test of Self-Conscious Affect-3, this correlational study examined the associations between shame and guilt and 15 distinct behavioral responses to conflict among a sample of 203 participants, mostly women employed full-time. The cross-sectional survey …

From Steps To Strides: My Evolving Journey Into Social Work, Lacresha N. Ffrench

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This paper reflects on my journey, shaped by my heritage as a first-generation Jamaican-American and my experiences in education. The narrative begins with the story of my parents, Desmond and Pauline Ffrench, who immigrated from Jamaica with the hope of providing me with greater opportunities. Their sacrifices and unwavering support have been instrumental in my success. My career in education began in 2019, where I transitioned through various roles, from an educational assistant to the restorative practices coordinator. These experiences, coupled with my deepening commitment to advocating for students, led me to pursue a master's in social work. Encouraged by …

Deviance And Innovation: Change In A “Society Of Saints”, Thaddeus V. Drake, Derrick L. Mcclain

Joint Force Quarterly

Μilitary innovation and adaptation studies are a growth industry. Since the publication of Barry Posen’s seminal study The Sources of Military Doctrine in the early 1980s, the field has grown extensively. Despite well-known military thinkers’ recent book-length treatments of the topic, most studies of change in the military retain two key commonalities. First, nearly all assume that innovation or adaptation is inherently good and worth pursuing. Second, they agree that militaries are famously resistant to change and accept this as part of the fundamental nature of the military system. This article acknowledges the first point; indeed, modern military leaders continually …

The Relationship Between Planning Process And Job Satisfaction Of Part-Time Personnel, Saskia Azalia, Ali Araafi Akbar

Jurnal Sosial Humaniora Terapan

This research investigates the part-time Human Resource Planning process at the Indonesia International Motor Show (IIMS) 2022 event organized by PT Dyandra Promosindo, alongside the job satisfaction levels of the Human Resources during their tenure. Employing a qualitative approach, we utilized methods such as direct field observations, interviews, and the distribution of questionnaires (surveys) to assess Human Resource performance. The findings indicate that the part-time Human Resource Planning process at PT Dyandra Promosindo encompasses forecasting requirements, identifying the requisite number of Human Resources, determining Human Resource needs, training (briefing), and monitoring and controlling. The job satisfaction levels of the Human …

Leading With Joy: Lessons From The Literature, Jennifer A. Keach, Jenne M. Klotz, Galen J. Talis

Libraries

This article provides an introduction for library leaders at all levels to support equitable conditions for joy in the workplace, as well as for anyone who wants to develop their personal practice of joy through lessons discovered in popular, academic, and professional writing and multimedia. Joy has a place in contemporary libraries’ conversations about burnout, vocational awe, and care. The article begins with a guide to the annotated bibliography which explores five themes: defining joy, finding individual joy, work and organizational joy, empowering change with joy, and joy-adjacent emotions. The thematic guide may be read alone or used as an …

Using An Evidence-Based Practice Nurse Recognition Practice To Improve Job Satisfaction, Hali Bianchi

Student Scholarly Projects

Practice Problem: The project targeted low job satisfaction and high nurse turnover in a Central Florida bone marrow transplant unit, impacting patient care and costs.

PICOT: (P) For registered nurses (RNs) on the bone marrow transplant unit, (I) does implementing an evidence-based practice employee recognition program (C) compared to no employee recognition program, (O) lead to an increase in job satisfaction (T) over 10 weeks?

Evidence: The evidence supported the effectiveness of meaningful recognition programs, such as personalized verbal acknowledgment from leadership, in boosting job satisfaction among nurses.

Intervention: The intervention involved nurse managers using a weekly employee recognition …

Qualitative Study Of Stakeholder Influence On Environmental Practices: Evidence From The Malaysian Aviation Industry, Zarina Zakaria, Zamzulaila Zakaria

The Qualitative Report

In this study, we seek to explore the influence of stakeholders on environmental management practices in Malaysia's aviation industry. The data from this study was derived from interviewing 25 respondents in nine organisations within the aviation sector and was analysed using thematic analysis. We show that internal and external stakeholders significantly influence changes towards better environmental management practices. While internal stakeholders have contributed to better environmental management practices by changing their day-to-day practices within their functional role in the organisation, the external stakeholders have been the key actors that have significantly pushed the organisation to implement a proper environmental management …

The Influence Of System Optimization On Improving The Quality Of Administrative Services In The Ministry Of Education, Culture, Research And Technology, Mohammad Ridha, Dhini Novia Azaria

Jurnal Administrasi Bisnis Terapan

ABSTRACT

Correspondence and record management are crucial components of a company or institute. Although often considered as things that do not require primary attention, these two components can have a very important role in the occurrence of an event. Along with the development of technology, the management of correspondence and archives is also growing. Generally, the development of this management is in the form of the emergence of an application that can accommodate the needs of correspondence and archives of a company or institute. In Ministry of Education, Culture, Research, and Technology, the application is called "Sistem Naskah Dinas Elektronik" …

How Organizational Factors Reinforce Or Deter Hostile Workplace Behaviors In The Military: A Grounded Theory Approach, Christina Staebell

Doctoral Dissertations and Projects

Organizational culture is the main predictor of hostile workplace behaviors such as discrimination, harassment, and bullying. Psychological safety, inclusive workplace culture, and bystander intervention all show promising effects on deterring hostile workplace behaviors. No research exists that explores military members' perceptions of how the military organizational culture influences the presence of these constructs and how these constructs influence one another and hostile workplace behaviors. The following grounded theory study explored military members' perceptions of how the military organizational culture influences the occurrence of hostile workplace behaviors. The role of psychological safety, inclusive workplace culture, and bystander intervention on hostile workplace …

Missional Leadership: An Instructional Program To Cultivate Leaders Of A Missional Church, Conner Mathias Brew

Doctoral Dissertations and Projects

The purpose of this action research project is to design, execute, and evaluate a small group instructional framework that cultivates a missional culture focused on communal discipleship at MVMNT Church, a local church in the Association of Related Churches network, while also addressing a gap in scholarship surrounding the interrelation of discipleship and the missional church. Using a mixed-methods approach, this study leveraged inductive thematic analysis of semi-structured interviews with survey data to validate the lack of discipleship activity at MVMNT Church and moderate-to-low comprehension of topics related to mission, discipleship, and leadership in the church. This project recommended and …

The Oneal Project - Eresources Fusion Friday, Courtney Fuson

Library Faculty Scholarship

An overview of the ONEAL Project, its mission, the curriculum and research so far. ONEAL stands for Open Negotiation Education for Academic Librarians and is a project generously funded by IMLS grant RE-252353-OLS-22.

Employees Speak Up: Engaging Voices From The Human Services Field, Henry J. Davis, Janna C. Heyman, Linda White-Ryan, Dana Marlowe

The Journal of Values-Based Leadership

This qualitative study aims to understand the perceptions and experiences of human services professionals working within urban communities with respect to their work experiences, compensation, and work-life balance. Focus groups were used to collect data from direct service staff and executive leadership from diverse agencies. This study examined the words and stories, generating the following overarching themes: (1) dedication to agency model and communities served; (2) compensation and responsibilities; (3) reality of work-life balance; and (4) desire for professional growth and personal growth. The results show that while employees expressed personal fulfillment with their work, the issues of compensation, workload, …