Digital Commons Network^™

The Relationship Of Organizational Democracy And Psychological Safety On Organizational Citizenship Behaviors, Thomas William Rice

College of Science and Health Theses and Dissertations

This study examines the relationship between organizational democracy and organizational citizenship behaviors through the mediating effect of psychological safety. This study contributes to the organizational democracy literature in the introduction of psychological safety as a mediator through the lens of social exchange theory. An online survey was completed by 245 participants who self-reported as being full-time, English-speaking employees in the United States. The survey was composed of a demographic section and different measures of organizational democracy (i.e., perceived organizational participation and democracy questionnaire, organizational democracy scale), psychological safety, and organizational citizenship behaviors. Utilizing mediated regression analysis, results indicated that psychological …

Relationship Between Emotional Intelligence And Well-Being Among New York Police Department Law Enforcement Agents, La’Lisa Scudder

Walden Dissertations and Doctoral Studies

The problem this quantitative study addressed was police officers’ willingness to use organizational help-seeking interventions and rely on organizational support to mitigate operational and organizational stress. Previous literature discussed how officers engaged in different maladaptive coping behaviors as a result of work related stressor or low well-being, divorce, depression, prescription drug abuse, alcoholism, and suicide. The purpose of this quantitative correlational cross-sectional study was to examine the relationship between emotional intelligence and well-being among law enforcement agents and examine agents’ willingness to use organizational-based intervention services. The organizational support theory and the social exchange theory provided the theoretical framework for …

From Idea To Action: Defining And Measuring Voice Implementation, Ann E. Schlotzhauer, Mark G. Ehrhart

Psychological Science Faculty Research & Creative Works

Despite increasing interest in the topic, research on managerial responses to voice is underdeveloped. In this article, we differentiate voice implementation from voice appreciation to add much-needed nuance to our understanding of how voice targets respond to voice behavior. We define voice implementation as the extent to which a voice target undertakes voluntary effort with the goal of enacting a suggestion from a voicer, including attempting to put a suggestion into action and/or advocating for the idea to those with the power to enact the suggestion. A 5-item scale based on this definition demonstrated strong content validity, construct validity, and …

The Impact Of Emotions On Informal Learning Experiences In The Workplace, Jennifer L. Walavalkar

University Honors Theses

This study investigates the role of emotion--specifically valence and arousal--on informal learning experiences in the workplace. As remote and flexible work environments grow, informal learning has become the dominant method through which employees acquire new skills. Drawing on theories such as Cognitive Load Theory and Ego Depletion Theory, this research explores how emotions influence cognitive processes critical to learning, such as attention, memory, and self-regulation. Prior literature suggests that both positive and negative affect (valence) impact learning outcomes, but the specific influence of emotional intensity (arousal) in informal learning remains underexplored. Using a longitudinal survey method, ten employees at Portland …

Creating Family Flow By Participating In The Reflective Practice Of Exercise With Family Members, Julianne M. Sylva

Critical and Creative Thinking Capstones Collection

This synthesis project explores how families can use shared exercise and reflective practice to cultivate lifelong learning habits and deepen family connection. Anchored in the fields of critical and creative thinking, the work integrates concepts of metacognition, flow, and personal mastery to examine how structured, intentional routines can foster both individual growth and relational attunement. The author documents a series of weekly exercise sessions undertaken with her co-parent and child at a local training facility. Drawing from theories of action research, reflective practice (Schön, Brookfield), and flow (Csikszentmihalyi), the project combines personal observation, scholarly frameworks, and course-based learning to construct …

Curiouser And Curiouser: Cultivating A Love Of Learning Within Elementary-Aged Children Through An Activity-Based Curiosity Program, Rayne Rickards

Critical and Creative Thinking Capstones Collection

This synthesis paper explores how a curiosity-centered educational design can promote lifelong learning (LLL) in elementary-aged children by actively engaging caregivers as co-learners. Grounded in the author’s personal and professional experience, the project responds to the underutilization of natural curiosity in traditional education. Drawing from metacognition, Self-Determination Theory (SDT), Lev Vygotsky’s Zone of Proximal Development (ZPD), and Howard Gardner’s Multiple Intelligences Theory, the author develops an activity-based curiosity program that integrates caregiver involvement into reflective, autonomy-supportive learning experiences. The program design applies principles such as collaboration, relationship-building, creative problem-solving, and metacognitive scaffolding, all explored through coursework in the Critical and …

Becoming A Bridge Of Collaboration: How Being Supports Doing Within The Help Model Of Leadership, Andrea Burgess

Critical and Creative Thinking Capstones Collection

This synthesis project introduces the HELP Model—Humility, Emotional Intelligence, Leadership Service, and Psychological Safety—as a developmental framework for sustainable leadership rooted in character formation and relational trust. It asserts that credible and effective leadership begins with inner orientation before it can be embodied as consistent, ethical action in the world. Through integration of leadership theory, developmental psychology, and theology, the project critiques conventional, strategy-driven paradigms of organizational well-being. HELP extends Robert Kegan’s framework to include relational and spiritual dimensions of the leader’s individual growth as necessary conditions for fostering organizational collaboration. Drawing on reflective inquiry and practice-based insight, the project …

#Protestpolicing: Intersecting Race And Social Media Activism In The Mile High City, Nancy Rios-Contreras

Sociology Faculty Articles and Research

Demonstrations addressing police use of force stress the importance of revisiting the organization strategies of social movements. Fatal use of force against individuals of color continues to tarnish police-community relations. Social media helps elevate the political movement addressing police use of force, but understanding social media as an activist resource remains underdeveloped. Resource mobilization theory is applied to the conceptualization of protest activities to describe how activists use social media as a resource to initiate and create local community change. This exploratory study consists of 20 semi-structured, in-depth interviews with activists over 18 years old and fieldwork observation. While social …

Impoverished People: A Phenomenological Study Of The Effects Of Organizational Culture And Corruption On Class Poverty, Jean Rony Duclosel

Doctoral Dissertations and Projects

Researchers have established that corruption adversely affects economic growth and development and deters resources from the most vulnerable. When viewed through the lens of public administration, corruption can create financial burdens and hinder the delivery of essential services, such as criminal justice, healthcare, education, and social programs. However, the dynamic effects of organizational culture and corruption on class poverty are still unknown. This phenomenological study fills this gap. The researcher employed a case study methodology to achieve this goal, using a semi-structured interview format, a focus group, and a document analysis of an administrative court. The population for the interview …

The Meaning And Essence Of Rationalizing Workplace Injustice: A Phenomenological Study, Wendy F. Davis

Doctoral Dissertations and Projects

The extant literature on organizational justice (OJ) involves employee perceptions of fairness and justice in workplace decisions, outcomes, procedures, and interpersonal treatment. This research examined the dark side of these justice dimensions, including injustice acts of discrimination, bias, and unfair treatment. Workplace injustice is not an uncommon occurrence; however, a different reality emerges as employees are rationalizing their experiences. In this context rationalization involves individuals creating plausible explanations to justify the injustice, making it more acceptable and the psychological processes individuals employ through rationalizing. This qualitative study employed an interpretive phenomenological analysis (IPA) examining the lived experiences of 12 participants. …

Exploring The Lived Experiences Of Sub-Sahara African Catholic Priests On Their Transition Through The Covid-19 Global Pandemic In The United States: A Phenomenological Study, Cornelius Kelechi Anyanwu

Doctoral Dissertations and Projects

The Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2, COVID-19) has disrupted significant aspects of societal life worldwide, forcing individuals, communities, health organizations, educational institutions, consumer industries, and governments all over the world into unprecedented challenges. Likewise, religious organizations like the Catholic Church were not spared. African Catholic priests in the United States provide pastoral ministries in US dioceses and parishes, fulfilling the roles of shepherding their congregations and offering spiritual, moral, social, and emotional support in times of great adversity, such as the COVID-19 global pandemic. This transcendental phenomenological qualitative study was conducted to explore how sub-Saharan African Catholic priests …

University Clinicians’ Experiences Of Supporting Student-Athletes In Seeking Support For Mental Health Needs, Megan Laurel Collins

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to discover and understand the experiences of clinicians at Division I universities supporting university student-athletes. The theory that guided this study was Bronfenbrenner’s ecological systems theory as it relates to the various systems in which people are connected and impacted knowingly or unknowingly. The data was collected from the participants who have experienced the phenomenon via virtual semi-structured interviews. Data analysis strategies were a textural description of the clinicians’ experiences, a structural description of clinicians’ experiences, and a combination of the textural and structural descriptions to convey the overall essence of the experience …

Examining The Impact Of Leader-Member Exchanges On Creativity And Innovation In Information Technology Projects: A Pathway To Competitive Advantage, Janarthanan Senthurpandi

Doctoral Dissertations and Projects

Using a qualitative single case study, I explored the influence of Leader-Member Exchange (LMX) quality on creativity and innovation in IT projects within Federal Government IT divisions in the Northeastern United States. I examined leadership challenges in gaining employee support for IT modernization, and how trust, communication, digital competency, and organizational culture shaped engagement. Guided by social exchange theory and self-determination theory, I used data triangulation through semistructured interviews, observations, and surveys with 16 participants. The results of thematic analysis revealed 5 key themes: (a) trust and transparency in leadership, (b) leadership competency, (c) resistance to change and organizational barriers, …

The Virtual Workforce: A Phenomenological Study Of Perceived Factors That Influence Employee Engagement, Sharon A. Palmer

Doctoral Dissertations and Projects

This qualitative study aimed to examine the lived experiences of employees working in the virtual workforce who have previously worked at an onsite location to better understand the tools needed to keep them engaged. This study aimed to fill the gap in research by gaining insight into the aspects unique to the virtual workplace that promote employee autonomy, competence, and connectedness. Semi-structured interviews were used to collect relevant informational data from 13 participants recruited from the professional social media platform LinkedIn. Participants were individuals aged 21 or older who had worked in a traditional and remote working environment, were currently …

Investigating Law Enforcement Retirement Resilience Through Narrative Inquiry: A Social Constructivism Analysis Of An Activist Artwork Anthology, Lisa Ann Burton

Doctoral Dissertations and Projects

The purpose of this dissertation is to understand the transition from a traumatic career in law enforcement to resilient retirement. The investigation examines an African American Chicago police officer who served as a detective, bomb squad respondent, and hostage negotiator. Data collection and analysis are conducted according to Connelly and Clandinin narrative inquiry procedures (1990). Investigation was made regarding the familial, educational, professional, and personal experiences of Doctor Detective Melvin Hargrett. Data collection completed through guided interview transcripts was supported by photographs of his social justice artwork. The subject’s trauma processing is evidenced in his activist artwork themes since retirement. …

Exploring Higher Education Shared Governance Constitutional Documents As Potential Culture Building Contributors To Friction Between Faculty And Administration Through A Qualitative Analysis Of Foundational Institution Documents, Lanna Monday Emmett

Doctoral Dissertations and Projects

This qualitative research project investigates the role shared governance documents in higher education institutions play in communicating the guiding principles and expectations used to create, sustain, and challenge culture through a content analysis of foundational institutional documents. Colleges and universities face challenges driven by technology, globalization, the capitalization of education, and shifting expectations regarding diversity, equity, and sustainability. These changes require institutions to adapt their organizational models for more competitive decision-making while navigating evolving governance issues. In some instances, these changes have been cited as one cause for friction between institutional stakeholders, particularly faculty and administration. Previous studies have more …

Okinawan-American Organizational Cross-Cultural Communication Behaviors, Cara J. Barr

Doctoral Dissertations and Projects

Existing literature relating to Okinawa is sparse and outdated. There is a crucial need to study Okinawan-American cross-cultural organizational communication behaviors, as many U.S. military members and civilians work throughout Okinawa. Additionally, Japanese-American or Eastern-to-Western-cultured communication literature fails to identify and often misinterprets communication behaviors. Current literature also fails to account for the societal and personal constructs of cross-cultural communication differences that cause misinterpretations. Utilizing sociocultural and sociopsychological traditions, the research is grounded primarily in Identity Negotiation Theory, with aspects of Expectancy Violations Theory. Using qualitative research that relied on semi-structured interviews, twenty-four participants, equal parts Okinawan and American, were …

Swk 365: Social Work Practice Iii: Communities & Organizations, Sonia Brown

Open Educational Resources

Social Work Practice with Communities and Organization is the third of three foundation courses in social work practice. The social work practice sequence provides an introduction to the basic theory and methods of generalist social work practice with individuals, families, groups, organizations and communities. As a preparation for practice in the field, this third course emphasizes practice with organizations, neighborhoods and communities. Change strategies such as social action, legislative policy, citizen participation, advocacy and service development are explored. All case material is studied within the context of the values of the social work profession and the recognition of the importance …

Age, Race, Religious Commitment, And Fertility Quality Of Life, Dana L. Ward

Walden Dissertations and Doctoral Studies

Infertility is a major health issue that impacts an individual’s physical, social and mental well-being. Women who are childless due to infertility experience a reduced fertility quality of life. Quality of life is directly related to an individual’s overall well-being and happiness. Using family systems theory, this quantitative research study aimed to answer how age, race, and religious commitment influence the fertility quality of life in women aged 25 to 50 who are involuntarily childless due to infertility. Data were collected from 132 participants using a demographic survey, The Religious Commitment Inventory (RCI-10), and the Fertility Quality of Life Survey …

The Impact Of Transformational Leadership By Chiefs And Supervisors On Law Enforcement Turnover Intention: An Examination Of Job Satisfaction And Commitment As Mediators, Myunghyun Choi, Sohee Kim, Youngki Woo

Criminal Justice Faculty Publications

Purpose

The purpose of this study is to investigate how law enforcement officers’ turnover intentions are affected by their perceptions of transformational leadership from both chiefs and supervisors as well as their job satisfaction and organizational commitment.

Design/methodology/approach

Utilizing a large sample of 13,072 sworn law enforcement officers from 85 agencies across the United States, this study employs structural equation modeling (SEM) to examine the impacts of transformational leadership by chiefs and supervisors on turnover intention. Additionally, this study investigates the mediating effects of job satisfaction and organizational commitment in these relationships.

Findings

The findings indicate that transformational leadership from …

“We Built Our Plane As We Flew It”: Communicative Resilience In Nonprofit Organizing During The Pandemic, Evgeniya Pyatovskaya

USF Tampa Graduate Theses and Dissertations

This dissertation investigates how nonprofit organizations cultivate resilience through communication and practice during periods of disruption, focusing on the COVID-19 pandemic. Using a case study of Apex for Youth—a New York City-based nonprofit serving low-income Asian and immigrant youth—this research explores how organizational members co-constructed resilience in response to both the pandemic and rising anti-Asian hate. Guided by the Communicative Theory of Resilience (CTR) and practice theory, resilience is examined as a dynamic, relational process enacted through daily organizational life.

Data were collected through semi-structured interviews, Formative Influences Timelines (FIT), ethnographic observation, and organizational documents. Reflexive thematic analysis revealed four …

Disrupting And Facilitating: The Dual Role Of Generative Ai In Reshaping Power, Engagement, And Collaboration Within Organizations, Zain Khalid Baz Haddadin

Student Theses and Dissertations

This study explores how Generative Artificial Intelligence (GenAI) is reshaping power, trust, engagement, and collaboration in communication-focused workplaces. Guided by a constructivist lens and informed by change management theory, it draws on eight semi-structured interviews and a survey of 40 professionals across agency, corporate, and academic roles. Findings reveal that GenAI does not fully flatten hierarchies, it subtly thins them, enabling junior staff to contribute to strategic conversations earlier while decision rights remain centralized. Trust is highly contextual, shaped by task sensitivity, prompt clarity, and user confidence. GenAI’s impact on engagement was mixed: some participants felt energized; others described increased …

Belonging Is Resistance: Illuminating The Power Of Women Of Color Mid-Level Administrators In Higher Education, Rachelle Ann Martinez

Dissertations

Resistance has long been a mechanism through which the dominant norms of society are challenged in the name of social justice. White supremacy, heteropatriarchy, and neoliberalism make it difficult for institutions of higher education to increase diversity, advance equity, and prioritize inclusion. Although these systems of domination adversely impact the belonging of all campus stakeholders, the experiences of mid-level administrators are relatively overlooked, and feeling undervalued and underappreciated is a top reason for many, especially women and people of color, who leave the profession altogether. This qualitative study utilized narrative inquiry to understand how dominant societal norms adversely impact the …

The Influence Of Market Pressures On The Discursive Construction Of Dei In Elite Independent Private Schools, Anthony R. Clemons

Doctoral Dissertations

This study examines how elite independent private schools (EIPSs), traditionally associated with privilege, prestige, and exclusivity, articulate their commitments to diversity, equity, and inclusion (DEI) within a highly competitive market. Using Critical Race Theory and Neoinstitutional Theory, this mixed-methods study employs critical discourse analysis (CDA) and corpus linguistics (CL) to explore underlying forces contributing to the observed disjuncture between the ostensive and performative aspects of EIPSs’ DEI efforts. Using the publicly available diversity statements of 31 Bay Area EIPSs, findings reveal that the DEI discourse among these elite schools often reflects market-oriented institutional logics. EIPSs tend to frame DEI as …

Postpandemic Perspectives Of Teleassessments In Clinical Psychology, Jacklin B. Cardentey

Walden Dissertations and Doctoral Studies

Teleassessments gained prominence as a viable means of conducting psychological assessments in the wake of the COVID-19 pandemic. This study was an exploration of teleassessment use catalyzed by the pandemic, with a focus on the postpandemic era. The aim was to identify the factors influencing perceptions and strategies used in effective postpandemic teleassessment adoption, including factors that influence licensed psychologists’ perceptions of effective teleassessments and strategies adopted to maintain quality practices since face-to-face restrictions were lifted. The significance of this inquiry extended to various stakeholders, including mental health care practitioners, policymakers, and the public, all of whom have a vested …

A Counselor’S Experience: Trauma-Informed Care When Working With Children Diagnosed With Autism Spectrum Disorder, Abbigail Rinard

Electronic Theses and Dissertations

This study sought to understand the lived experience of professional counselors when implementing trauma informed care to children diagnosed with autism spectrum disorder. There are few studies that have assessed the counselors lived experience of implementing TIC, and even fewer that have examined professional counselors experience doing so in a specialized population.

To understand the lived experience of professional counselors, the participants of the study were purposefully selected to include those who have an active professional counseling license, implement TIC, and work with children diagnosed with ASD. The study was conducted with a total of eight participants who have implemented …

Science Of Reading Professional Development: The Perceptions Of Secondary Teachers In Arkansas, Teresa R. Moka

ATU Theses and Dissertations 2021 - Present

ABSTRACT SCIENCE OF READING PROFESSIONAL DEVELOPMENT: THE PERCEPTIONS OF SECONDARY TEACHERS IN ARKANSAS

Teresa R. Moka

The study addresses the critical issue of low literacy proficiency among secondary students in Arkansas, where National Assessment of Educational Progress (NAEP) data reveals declining reading scores. Despite scientific consensus on reading instruction, many teachers lack professional development in evidence-based reading strategies, particularly at the secondary level. Although Arkansas secondary teachers have received initial Science of Reading (SoR) professional development from the Department of Elementary and Secondary Education (DESE), the perceptions of secondary teachers regarding SoR professional development is not well documented. The purpose …

Department Chair And Faculty Perceptions Of Organizational Communication In The Post Covid-19 Era, Gabriele Cafone Zengewald

Seton Hall University Dissertations and Theses (ETDs)

The purpose of this qualitative case study was to understand the perceptions and experiences of department chairs and full-time faculty with organizational communication during a time of organizational transition post COVID-19. Utilizing the conceptual framework of communication satisfaction developed by Downs and Hazen (1977), the study used semi-structured interviews and a thematic analysis of pandemic communications. Findings indicated that engagement, transparency, and clarity were essential in creating positive perceptions of communication with department chairs playing a critical role between upper-level administration and faculty. Facutly noted greater trust and satisfaction when communication allowed for two-way dialogue and was delivered through clear …

"Do Not Be Daunted": Master Of Social Work Portfolio, Marit Olson

Graduate Student Portfolios, Professional Papers, and Capstone Projects

This portfolio outlines my growth and development in meeting the competencies of social work and advanced integrated practice.

Making Training Stick: Transferring Learning Back To The Job, Amanda Woods Herron, Phoebe Hessen, Katelyn J. Cavanaugh, Wykesha C. Hayes, Victor Hassid, Courtney L. Holladay

Advances in Cancer Education and Quality Improvement

Communication remains a central priority in healthcare, making it a key component of many training efforts. The positive impacts of communication training in healthcare settings have been well-established; however, the linkage of communication training to key organizational outcomes (e.g., engagement, performance, retention) remains underexplored. The present study investigated a training program targeting interpersonal communication within a large academic oncology center. We drew from Cognitive Load Theory and Social Cognitive Theory to evaluate the impact of the training on participant learning (retention and utilization), transfer (communication, decision-making, performance), and results-level outcomes (engagement and turnover). The program centered around a personality framework …