Leading The Temporary Workforce: Leadership Communication And Adaptation Among Seasonal Employees, Alfred Kwabena Obiri

Theses and Dissertations

Seasonal employees constitute an essential yet understudied workforce sustaining organizational operations during peak demand periods across industries. Despite the growing organizational reliance on temporary employees, organizational communication studies have primary focused on permanent employees with extended socialization periods, leaving important questions about how leadership communication operates in compressed timeframes inadequately addressed. This qualitative study examined how leadership communication practices shape seasonal employees’ adaptation, belonging, and morale within the temporal constraints characteristic of temporary employment. Drawing on organizational socialization theory, leader-member exchange theory and cultural dimensions, this study employed semi-structured interviews with 19 seasonal employees across hospitality, camp, retail, and education …

Rebuilding The Ship Of Theseus: Navigating Faculty-Librarian Relationships Through Changing Waters, Alan Witt

Milne Library

The Ship of Theseus is a philosophical paradox that poses a question of identity: If you repair every plank of a ship, replacing each with new wood, at what point does the ship cease to be the same ship? This is a useful metaphor for academic liaison librarians to consider when thinking about outreach to departments: your relationship to a department as a whole consists of the component connections, which change as individuals retire or leave. The goals of this chapter are to acknowledge the primacy of relationships in library outreach (and the consequences to the library of those relationships …

Dysfunctional Leadership As A Dynamic And Relational Process, Rory E. Kuhn, S. Burak Ozkum

Faculty Publications – Psychology

First paragraph in lieu of abstract:

The focal article by Ducheyne and De Fruyt (2026) calls for a clear conceptual distinction between toxic and incompetent leadership, proposing that these categories can guide research and practice by reducing ambiguity. Although we agree that this differentiation offers useful conceptual clarity, we contend that it becomes unstable in its application. Dysfunctional leadership unfolds through both temporal fluctuation in leader behavior and relational variation in follower appraisal. These intertwined processes suggest that the same leader may appear toxic in one moment and merely incompetent in another, depending on shifting behavioral cues and the relational …

Handbook On Gender Mainstreaming In The Maritime Sector, Momoko Kitada

Reports

This handbook aims to serve as an introductory practical guide for maritime organizations that intend to apply gender mainstreaming. It guides them in critically reviewing their policies and practices from a gender and diversity lens. Some organizations may view their maritime operations as having nothing to do with gender and, therefore, not requiring any gender considerations. Such mindsets are good signs that an organization would benefit from gender mainstreaming. Others may view the fact that their organizations have women working in every unit as evidence of gender equality and see no need for further action. Gender mainstreaming can help identify …

Why We Stayed, Why We Left: A Hermeneutic Phenomenological Study Of Hispanic/Latino Child Welfare Professionals’ Experiences Of Organizational And Safety Culture, Cynthia Franco

Theses and Dissertations

This hermeneutic phenomenological study examines the lived experiences of Hispanic/Latino child welfare professionals who were formerly employed at a large urban public child welfare agency. Despite the growing representation of Hispanic/Latino children and families in child welfare systems and the strong vocational commitment of Hispanic/Latino professionals, this group remains underrepresented in the workforce and experiences notable patterns of early attrition. Grounded in safety science and psychological safety frameworks, this study explores how organizational culture, leadership practices, and identity-related dynamics shape professional meaning-making, well-being, and decisions to remain in or leave the field.

Data were collected through in-depth, semi-structured interviews and …

Emotional Intelligence And Self-Efficacy In Relation To Turnover Intention: The Mediating Role Of Job Satisfaction And Organizational Commitment In Faith-Based K–12 Education, Nestor Osorio

Dissertations

Problem

Leadership turnover remains a significant challenge within faith-based K–12 educational systems, affecting organizational stability, school culture, and long-term institutional effectiveness. Although previous studies have examined turnover intention in educational leadership, limited research has explored how emotional intelligence and principal self-efficacy relate to turnover intention through organizational attitudes such as job satisfaction and organizational commitment within faith-based educational settings. Additionally, little empirical research has focused specifically on educational leaders serving within the North American Division (NAD) of Seventh-day Adventist schools. This study examined the extent to which emotional intelligence, principal self- efficacy, job satisfaction, and organizational commitment are associated with …

Dissolution Or Restructuring? Fiscal Implications For Taxpayers In Special Tax Districts: A Case Study Of The Reedy Creek Improvement District, Tasha Huber

MPA/MPP/MPFM Capstone Projects

Although extensive research has examined the creation and function of special tax districts in the U.S., little research has been done regarding the fiscal and governance implications of dissolution of these entities. This study examines the fiscal outcomes of dissolution versus restructuring special districts, using the former Reedy Creek Improvement District as the primary case study. Using a qualitative approach, the analysis compares restructuring and dissolution cases in California, Vermont, and Tennessee. Drawing on publicly available material such as financial documents, media coverage, and legislative records, this research evaluates impacts on taxpayer burden. Findings suggest that dissolving large, active special …

Impact Of Occupational Therapy Within The Rosenbaum Family House: How Program Development Supports Health And Well-Being For Caregivers And Care Recipients, Zaccardi P. Muniz

Graduate Theses, Dissertations, and Problem Reports (ETD)

Healthcare hospitality houses (HHH) are designed to accommodate patients and caregivers receiving medical treatment far from home. The Rosenbaum Family House (RFH) acts as the HHH adjacent to J.W. Ruby Memorial Hospital in Morgantown, West Virginia. The RFH offers amenities that meet the basic needs of guests; However, there is an opportunity for occupational therapy-based program development to help further assist caregivers and care recipients both inside and outside the RFH. During the doctoral capstone experience (DCE), a three-phase project was developed to support the health and well-being of guests and WVUMedicine clients through group programming, resource guide development, and …

Reorienting Library Technology Through Slowness And Care, Sanjeet Mann

Library Faculty Publications & Presentations

Nearly all operations and services in contemporary libraries are mediated by technology. This makes systems and technology work an important place in the organization from which to address issues of time, power and culture.

In this essay, published as a chapter in a collection of essays about Slow Librarianship, I describe the origins of the associations between time, speed and technology in Western society. I articulate an alternative understanding of technology as relational, grounded in the needs and lived experience of those who work in and use libraries. I draw from several emerging concepts, including Slow Librarianship, feminist ethics of …

The Hidden Cost: Vicarious Trauma And Burnout In Professional Sex Offender Treatment Providers, Diazia Hughes

PCOM Psychology Dissertations

Professionals who provide treatment to individuals who have commuted sexual offenses are routine exposed to traumatic material, placing them at increased risk for both vicarious trauma (VT) and burnout. Despite growing recognition of these occupational hazards, limited research has examined the relationship between VT and burnout within this specialized population. The present study investigated the association between VT and the three dimensions of burnout (i.e. Emotional Exhaustion (EE), Depersonalization (DP), and personal Accomplishment (PA)) among licensed treatment providers working directly with individuals who have commuted sexual offenses. A cross-sectional correlational design was employed with a sample of 107 licensed providers …

More Than A Seat At The Table: Examining How Psychological Safety, Identity Representation, And Leadership Accountability Impact African American Women In Global Workplace Environments, Shelbi Chandler

Theses and Dissertations

This qualitative phenomenological study examined the lived experiences of African American women working in corporate technology environments, with particular attention to psychological safety, representation, and systemic barriers to advancement. Despite increased organizational commitments to equity and inclusion, research continues to demonstrate that Black women encounter persistent intersectional barriers shaped by race and gender within professional settings (Erskine et al., 2021; Field et al., 2023; Roberson, 2019). Guided by Du Bois’s (2008) theory of double consciousness, Goosby Smith’s (2014a) Ubuntic inclusion framework, and appreciative inquiry (AI; Cooperrider & Whitney, 2005), this study explored how African American women interpret, navigate, and respond …

Work Analysis And Competency Modeling In Effective Circular Economy Implementation, Katherine C. Wheeler, S. Burak Ozkum

Faculty Publications – Psychology

First paragraph in lieu of abstract:

In their focal article, Schilling et al. (2026) specifically illustrate how interorganizational and intraorganizational cooperation are the most critical areas through which I-O psychology can contribute to a sustainable circular economy (CE) transition. This commentary elaborates on the application of I-O psychology by highlighting how work analysis and competency modeling enable effective CE implementation through organizational cooperation. Transitioning from a linear to a CE represents a major organizational change. During this change, organizations must ensure that their systems remain aligned. Work analysis and competency modeling are crucial to this alignment.

Private Money, Public Risk: Why Florida’S Sb 178 Undermines Equity, Ethics, And Accountability In K–12 Athletics, Delante Clark

Graduate Scholarship and Creative Works

This paper critically evaluates Florida Senate Bill 178, which would require the Florida High School Athletic Association to adopt bylaws allowing coaches to use personal funds to support student athletes, once reported and presumed not to be an impermissible benefit. While the bill is framed to help students who lack essential items, it introduces serious structural risks that outweigh its intended benefits. By relying on private contributions within a public educational system, SB 178 threatens equity, transparency, and ethical governance.

The bill encourages uneven financial assistance that varies based on a coach’s personal means and the socioeconomic conditions of individual …

C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark

Graduate Scholarship and Creative Works

The purpose of this assessment is to evaluate the cognitive overhead, transparency, and attentional integrity of

official State of Florida digital interfaces using the Cognitive Attentional Standards (C.A.S.) platform.

While the Florida Digital Bill of Rights (FDBR) establishes strict regulatory guardrails for consumer data

transparency, tracking opt-outs, and attentional safeguards, the State of Florida explicitly exempts its own

government agencies, public universities, and non-profit entities from complying with these rules.

This assessment serves to investigate the tension between legislative intent and government execution. By

analyzing public sector websites through the C.A.S. platform, this project will establish a “state-enforced vs.

state-executed” …

The Attention Safeguard Models: Governing Digital Harm Without Restricting Lawful Speech, Delante Clark

Graduate Scholarship and Creative Works

Digital platforms increasingly govern contemporary social, civic, and psychological life through systems optimized for attention capture, amplification, and monetization. While lawful expression remains protected under the First Amendment, the infrastructural mechanisms that determine how speech circulates have produced a range of attention‑based harms, including cyberbullying, engagement farming, compulsive doom scrolling, emotional dysregulation, and civic polarization. This research paper introduces the Attentional Safeguards Model (ASM), coined and formalized by Delante Clark, as a novel governance framework that mitigates such harms by regulating systems of amplification rather than restricting expression itself. Building on attention economy theory, technological mediation, constitutional free‑speech doctrine, …

Technological Interventions For Reducing Climate Change Impacts On Health: An Overview Of Future Possibilities, Sujatha Alla, Vijay Kumar Chattu, Bawa Singh

Engineering Management & Systems Engineering Faculty Publications

Globally, over five million deaths annually are attributed to extreme weather events exacerbated by climate change, such as heatwaves, hurricanes, wildfires, droughts, and floods, which create health crises and economic losses. The 2015 Paris Declaration emphasized climate technology mechanisms, including research and development, to enhance resilience and reduce greenhouse gas emissions. Biotechnological advancements have mitigated about 20% of economic losses since the 1960s, highlighting technology’s potential to address climate-induced health risks.

Massachusetts Community Mediation Center (Cmc) Grant Program: Fiscal Year 2025 Evaluation Report, Madhawa Palihapitiya, Karina Zeferino

Massachusetts Office of Public Collaboration Publications

The CMC Grant Program remains a vital statewide investment in equitable access to justice and community well-being in Massachusetts. In FY2025, the Commonwealth allocated $3,100,202 to the Program, with $2,376,002 awarded directly to 12 community mediation Centers for operational support, technical assistance, and participation in statewide initiatives. These funds continued to serve as the financial foundation of the community mediation system, accounting for half of Centers’ collective revenue and enabling them to leverage an additional $2,435,797 from private, municipal, state, and federal partners—demonstrating strong public return on state appropriations. Despite a funding reduction in FY2025, the Program generated …

Improving Blood Pressure Control Through Lifestyle Modification In African Americans Adults With Uncontrolled Hypertension, Tasha Leonard

Doctor of Nursing Practice (DNP) Scholarly Projects

African American adults have the highest incidence of uncontrolled hypertension (HTN), leading to premature cardiovascular death in Texas and worldwide. In a South Texas cardiac clinic, over 90% of African American adults with HTN also have obesity, compared with 55% of their Caucasian counterparts. The most prevalent factor affecting this group is poor understanding of blood pressure management, which leads to nonadherence to dietary and exercise recommendations, medication regimens, and blood pressure monitoring. The objective was to determine whether lifestyle modification using a hypertensive bundle would improve blood pressure management among African American adults in the clinical setting. The initiative …

A Contribution To Constructing A Theory And Model Of Social Work Leadership, Cheri Darlene Bilitz

Theses and Dissertations (Comprehensive)

Few schools of social work provide formal leadership education and training for emerging social workers—the research topic under exploration was how social work leaders constructed their leadership style. The purpose of the study was to develop a model of social work leadership through understanding leaders’ journeys into leadership and the contextual factors that shaped their leadership. Participants shared the qualities they believed were paramount for leading today and into the future. Seeing schools of social work as leadership incubators for emerging social workers, participants shared their suggestions for scaffolded leadership curriculum. The methodological approach for this research study was constructivist …

Making Sense Of Membership: Organizational Socialization Of African Immigrant Employees In U.S. Workplaces, Ikeola J. Bodunde

Theses and Dissertations--Communication

This dissertation examines how African immigrant employees make sense of organizational socialization in U.S. workplaces. As global mobility reshapes the labor force, nearly one in five U.S. workers is foreign-born, making organizational socialization an increasingly complex communicative process. Classic socialization models assume linear, uniform adjustment, yet international employees often face ambiguity, cultural mismatch, and racialized expectations that complicate early workplace experiences. Guided by sensemaking theory, this study conceptualizes socialization as an ongoing, nonlinear process through which newcomers notice cues, construct interpretations, act on provisional understandings, and revise meanings as contexts shift. Using a qualitative, interpretive design, I conducted semi-structured interviews …

Operationalizing Mtss: A Case Study Of Principal Leadership Practices In Guiding School-Based Leadership Teams Through Inquiry And Improvement Science, Heather M. Teto

UNF Graduate Theses and Dissertations

The COVID-19 pandemic widened academic achievement gaps, creating an urgent mandate for school leaders to implement systemic, data-driven frameworks to support student academic recovery. While the Multi-Tiered System of Supports (MTSS) is a widely adopted framework for addressing these disparities, its success is dependent on the strategic involvement and instructional leadership of the school principal. This qualitative case study explores the lived experiences and leadership characteristics of elementary school principals as they lead School-Based Leadership Teams in implementing a district-developed MTSS framework.

Guided by the principles of Improvement Science and the Plan-Do-Study-Act (PDSA) inquiry cycle, this research examines the specific …

Bilingualsim In The Workplace: How Work Attitudes Influence Burnout And Turnover Intentions, Andrea Del Aguila

Honors Undergraduate Theses

Understanding whether language status functions as a risk or protective factor for employee well-being and retention is essential for developing organizational policies that support workers from varied demographic backgrounds. This study examined how work attitudes such as job satisfaction, organizational commitment, and work engagement are seen among bilingual and monolingual workers and how these outcomes relate to employee burnout and turnover intentions. An outside researcher from Talent Metrics Consulting collected data via an online survey utilizing previously validated measures of job satisfaction, organizational commitment, burnout, work engagement, and turnover intentions. Participants were recruited through online advertising and social sampling obtaining …

Leading On An Uneven Playing Field: How Systems Of Race And Gender Shape African American Women’S Leadership Advancement, Nikki Goins-Hughes

DSW Capstone Projects

Systemic barriers to leadership for African American women are deeply rooted in historical and structural inequities within the United States. Intersecting identities of race and gender have historically shaped access to leadership advancement opportunities for African American women. Despite efforts to prioritize gender and racial equity in leadership, African American women continue to experience exclusion or are highly scrutinized in decision-making spaces, contributing to their continued marginalization in leadership. Therefore, this capstone draws on a systematic literature review, conceptual framework, and practice application to examine the systemic barriers that limit access to leadership advancement opportunities for African American women and …

The Impact Of Medicaid Policy Limitations On Access To Eating Disorder Treatment: Uncovering The Consequences Of A System Built To Fail, Meghan Frost

DSW Capstone Projects

Individuals who rely on Medicaid face major barriers when trying to access eating disorder (ED) treatment, reflecting broader patterns of structural disadvantage in publicly funded health care. Research shows delayed diagnosis, limited access to ED specialists, and frequent denials for recommended services. These gaps occur because Medicaid policies do not match the needs of evidence based ED care, resulting in delayed or incomplete care for many individuals with eating disorders.

This issue is highly relevant to social work practice because the policies shaping these barriers are complex and difficult for clients and ED providers to navigate. Social workers across clinics, …

Exploring The Knowledge Gap: Mental Health Crisis Identification Training For 911 Call Takers, Kayla L. Ralston, Emma Adcook, Gary Cuddeback, Rebecca Smith, Amy Adkins

UROP Posters

Individuals with serious mental illness (SMI) are more likely to come into contact with law enforcement and the justice system. Livingston (2016) found that 25% of people with mental illness have been arrested at least once in their lives.  Law enforcement officers often become the primary intervention in handling a mental health crisis, and most mental health-related training curricula (e.g., Crisis Intervention Team (CIT)) have focused on this group. However, the burden to initially ascertain if an emergency is mental health-related has fallen to 911 call takers and dispatchers, the first first responder. The performance outcomes outlined by the Virginia …

Environmental Sustainability Performance And Efficiency In Thailand’S Rajabhat Universities : A Cross-Regional Analysis Of The Impact Rankings, Konstantinos Balis

Applied Environmental Research

Higher education institutions (HEIs) are expected to increasingly communicate their contributions to the United Nations’ Sustainable Development Goals (SDGs), with the rise of alternative sustainability rankings serving as prominent reporting instruments for institutional transparency. In Thailand, Rajabhat Universities, a network of government HEIs historically associated with their mission of teacher training and local development, have been actively participating in the Times Higher Education (THE) Impact Rankings, presenting a unique case study to explore cross-regional sustainability efforts in relation to global benchmarks. To evaluate trends, regional disparities, and engagement performance across the sustainability pillars, this study uses a descriptive quantitative design …

Application Paths Of Semantic Modeling In Financial Fraud Detection And Risk Identification, Victor P. Gauthier, Daniel S. Wu

Computer Science Faculty Publications

Financial fraud and risk pose significant threats to economic stability and individual well-being. Traditional detection methods often struggle to keep pace with increasingly sophisticated fraudulent schemes. Semantic modeling, which focuses on understanding the meaning and relationships within data, offers a promising avenue for enhancing fraud detection and risk identification. This review paper explores the application paths of semantic modeling in this domain. We begin with a historical overview of fraud detection techniques, highlighting the limitations of traditional approaches. Subsequently, we delve into core themes, including knowledge graph-based fraud detection and semantic rule-based inference for risk assessment. We then compare and …

The Journey To Generative Conflict: An Action Research Study In A Community Action Agency, Maya Townsend

Antioch University Dissertations & Theses

Countries around the world face unprecedented levels of polarization and discontent, creating conditions that encourage organizational conflict as employees replicate patterns present within the environment. Organizational conflict can be a source of anxiety, a distraction from work, and an impediment to innovation, sound decision making, and quality outcomes. However, conflict need not be destructive. With that background, this dissertation is guided by the following primary research question: How can an organization develop a generative conflict culture that strengthens relationships and contributes to positive outcomes? The single-case study follows one community action agency as it seeks to develop and implement more …

Feeling Seen By Being Heard: A Constructivist Critical Incident Study Of The Listening Experiences Of Ciswomen Of Color For The Development Of An Inclusive Listening Praxis For Leaders, Christina Zhong-Wen Chang

Antioch University Dissertations & Theses

This study examines how listening shapes inclusive workplaces by exploring the listening experiences of 23 professional cisgender women of color working in predominantly white institutional spaces. Although listening is a fundamental part of communication, it is frequently undervalued and overlooked in leadership literature. Using the constructivist critical incident technique (CCIT) methodology, the research analyzed 88 significant moments when participants felt distinctly heard or unheard by leaders. Findings reveal that listening operated as a relational practice signaling respect, affirmation of voice, and anchoring leadership in accountability, while enabling leaders to engage perspectives beyond their own. Four listening types emerged: Listening Withheld, …

Exploring Relational Leadership And Psychological Safety During Ai Integration In The Workplace, Solmaz Kaynama

Antioch University Dissertations & Theses

This study explores employee psychological safety, or its lack, during artificial intelligence (AI) integration in the workplace through a relational leadership lens. The population included employees of for-profit business corporations currently integrating or adopting AI technologies (N = 14). Participants completed in-depth, semi-structured interviews. Results showed eight themes: relational leadership creates a psychologically safe workplace climate; unsupportive and dysfunctional leadership erodes trust and psychological safety; psychological safety determines whether employees speak up openly or hold back; employees’ experience daily work through workplace culture, pace, and remote or hybrid conditions; AI may delivers immediate productivity benefits while introducing new psychological and …