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Competency-Based Personnel Selection Oklahoma - Intervention Background, Quality Improvement Center For Workforce Development

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What is competency-based personnel selection and why was this intervention selected?

Competency-based personnel selection refers to a hiring process that is rooted in assessment of the required job-related competencies or knowledge, skills, abilities, or other characteristics (KSAOs). Competencies can be evaluated to make hiring decisions using a variety of different methods, including interviews, paper-and-pencil or computer-administered tests, work samples, or situational judgment tests, to name a few. In Oklahoma, a structured interview, typing test, and writing assessment were implemented and pre-employment tests assessing personality, cognitive skills, and attitudes were administered to staff to inform decisions about future …

Supportive Supervision And Resiliency Ohio - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs The Ohio Department of Job and Family Services (ODJFS) partnered with the Quality Improvement Center for Workforce Development (QIC-WD) to conduct a comprehensive needs assessment in nine participating counties, to identify potential issues related to staff retention within the child welfare workforce. A number of data sources were used to inform the process, including: 1) administrative data and metrics provided by the Human Resources representatives in each of the nine agencies, 2) formal surveys of child welfare staff and supervisors in the nine participating counties, and 3) the subjective perceptions and expertise from the QIC-WD and Ohio …

Imagining New Futures Beyond Predictive Systems In Child Welfare: A Qualitative Study With Impacted Stakeholders, Logan Stapleton, Min Hun Lee, Diana Qing, Marya Wright, Alexandra Chouldechova, Ken Holstein, Zhiwei Steven Wu, Haiyi Zhu

Research Collection School Of Computing and Information Systems

Child welfare agencies across the United States are turning to datadriven predictive technologies (commonly called predictive analytics) which use government administrative data to assist workers’ decision-making. While some prior work has explored impacted stakeholders’ concerns with current uses of data-driven predictive risk models (PRMs), less work has asked stakeholders whether such tools ought to be used in the first place. In this work, we conducted a set of seven design workshops with 35 stakeholders who have been impacted by the child welfare system or who work in it to understand their beliefs and concerns around PRMs, and to engage them …

Onboarding Program Eastern Band Of Cherokee Indians - Implementation Overview, Quality Improvement Center For Workforce Development

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The Implementation Team

The Quality Improvement Center for Workforce Development (QIC-WD) worked with EBCI Family Safety Program (FSP) to establish an implementation team to lead the development and implementation of their intervention. The implementation team included the FSP Manager, the individual unit supervisors, and the Site Implementation Manager (SIM)/Data Coordinator (the same person fulfilled the role of SIM and Data Coordinator), leadership from throughout the Public Health and Human Services Division, and three members of the QIC-WD (representing expertise in workforce, implementation, and evaluation). The SIM and Data Coordinator positions were partially funded by the QIC-WD and all other …

Impact Of The Personal Responsibility And Work Opportunity Reconciliation Act (Prwora) On Family Functions, Benjamin Little

Merge

This paper attempts to provide an in depth look into the long-term affect that the policy, The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996 has had on families of non-violent drug offenders.

Can Technology Reduce The Stress Of The Child Welfare Practitioner?, Quality Improvement Center For Workforce Development

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Information and communication technology (ICT) “has the potential to dramatically shift and enhance social work practice,” according to Berzin, Singer, & Chan (2015). ICT includes tools that allow users to both communicate with colleagues and clients and access, store, transmit, and manipulate information (Perron et al., 2010). Such technology integration can create practices that are more flexible, on-demand, and individualized not only to the families served, but also to the practitioner. Mobile technology, as well as other technologies (e.g., gaming, social media, robotics, wearable technologies) will enhance practice gains and result in more timely, accurate, and targeted services (Berzin, Singer, …

Covid-19 Behind Bars In The Mountain West, Dielle T. Telada, Caitlin J. Saladino, William E. Brown Jr.

Criminal Justice

Due to overcrowding, inadequate healthcare, systemic neglect, and violence in U.S. carceral (i.e. jails or prisons) and immigration detention centers, these facilities are a hot spot for the spread of COVID-19. In March 2020, the UCLA Law “Covid Behind Bars Data Project” began tracking official agency websites for self-reported data of COVID-19 across prisons, jails, and other detention facilities in the U.S. The number of COVID-19 cases, deaths, and tests performed from 50 state correctional agencies, the District of Columbia’s Department of Corrections, the Federal Bureau of Prisons (BOP), U.S. Immigration and Customs Enforcement (ICE), and several county jail systems …

Assessing Your Workforce Needs, Quality Improvement Center For Workforce Development

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You know you have a workforce challenge… but do you know what is causing it? Many child welfare agencies have expanded recruitment efforts through social media, started using telework and flexible work schedules, and even increased wages and provided hazard pay to build and strengthen their child welfare workforce. But sometimes even the best strategies don’t fix the problem because they aren’t aligned with the underlying cause of the problem. When your child welfare workforce is understaffed or overwhelmed it is tempting to want to find an immediate fix because the need to expand the workforce is urgent. However, it …

Organizational Change Process Milwaukee - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Division of Milwaukee Child Protective Services (DMCPS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, …

Onboarding Program Eastern Band Of Cherokee Indians - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Eastern Band of Cherokee Indians Family Safety Program (FSP) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective administrative data; 2) subjective perceptions of staff and supervisors, gathered …

Competency-Based Personnel Selection Oklahoma - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Oklahoma Department of Human Services (DHS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including:

1. recruitment, hiring, and retention metrics and processes,
2. organizational culture and climate, and
3. other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, training, and employee recognition.

More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, gathered …

A Spatiotemporal Analysis Of Food Pantry Accessibility In Washington County, Arkansas, Coleman Warren

Industrial Engineering Undergraduate Honors Theses

Food pantries are an essential resource for impoverished and food insecure communities. Washington County, Arkansas has a food insecurity rate of 14.3% as compared to the national average of 10.9% (Feeding America, 2019). The Northwest Arkansas Food Bank has a robust pantry network in Washington County to support families and individuals who struggle with food insecurity.

We conducted a spatiotemporal analysis of food pantry accessibility in Washington County, Arkansas to evaluate the effectiveness of the food pantry network in Washington County at supporting communities with the most need. This analysis was conducted using the Two-Step Floating Catchment Area (2SFCA) method …

Impacts Of Post-Incarceration Programming For Women's Lives And Local Communities, Megan Greenslade

Sociology and Criminology Undergraduate Honors Theses

Previous research on reentry programming has focused mostly on male inmates and less attention is given to female inmates. In Arkansas, where female reentry rates have recently increased, research is needed to add to the conversation surrounding effective programming for previously justice-involved women, its impact on their lives and behaviors, and how this can influence the likelihood of recidivism. This qualitative study also aims to discover whether reentry programming can have a positive impact on the local community. Residents and staff at a local Northwest Arkansas transitional housing facility for previously justice-involved women were interviewed to analyze the effects of …

Addressing Work-Related Traumatic Stress Nebraska - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Nebraska Department of Children and Family Services (DCFS) to conduct a needs assessment. The team leveraged: (1) administrative data, primarily from the Nebraska Department of Children and Family Services’ Human Resource department (DCFS-HR); (2) formal surveys of child welfare staff and supervisors; (3) QIC-WD team expertise; and (4) subjective perceptions and expertise from the Nebraska Workforce Project Team members.

DCFS-HR data included metrics and processes related to recruitment, hiring, and retention; culture and climate; and other workforce processes and initiatives, such as onboarding, mentoring, supervision, …

The Covid-19 Pandemic And Material Hardships: A Qualitative Study Of Undocumented Immigrants In The United States, Erika Chavez-Marroquin

Electronic Theses, Projects, and Dissertations

The study aimed to recognize the financial impact the COVID-19 pandemic had on the undocumented immigrants living in southern California. Utilizing an exploratory method with a qualitative approach. The research interviewed English and Spanish-speaking participants who are a part of the undocumented population and have employee history. The study utilized a purposive and snowball sampling method and explored the financial impact the COVID-19 pandemic had on participants’ personal finances, resources they were able to access, and gaps in programs or additional resources through federal and state aid. Through the data analysis, the research identified the following themes: limitations on accessible …

Child Exit Types And Permanency Outcomes In Foster Care As Correlated To Casa Involvement, Grace Elizabeth Hill

Electronic Theses and Dissertations

This study sought to identify correlations between Court Appointed Special Advocate (CASA) activities and exit outcomes for children in foster care. Previous research on the impact of CASA has been inconclusive and offered mixed findings, so this study sought to build off of previous research while also exploring new areas of research that have not yet been investigated. Big Country CASA’s database, Optima, was utilized to retrieve data on cases that closed during the 2021 fiscal year (September 1, 2020, to August 31, 2021). This yielded a sample size of 75 cases. Through an analysis of these cases to test …

Exploring Household Food Insecurity And Inter-Generational Self-Help Club Involvement Among Grandparents Raising Grandchildren Due To Hiv/Aids In Vietnam, Lesley M. Harris, Hannah Nguyen, Andrew M. Winters, Gina Rosen, Nguyen D. Thang

GrandFamilies: The Contemporary Journal of Research, Practice and Policy

Intergenerational Self-help Clubs (ISHCs), also known as “Empathy Clubs” in Vietnam may aid in improving quality of life and well-being for grandparent-headed households impacted by HIV/AIDS. However, less is known about how club membership impacts household food security. This cross-sectional, mixed methods study examines the differences in household food security and coping responses to food insecurity among 30 grandparents who are raising grandchildren due to HIV/AIDS, 15 who were involved in ISHC groups and 15 who were not involved in ISHC groups, in Hai Phong, Vietnam. In addition to qualitative interviews, all grandparents completed the Household Food Security Insecurity …

Youth Mental Health In The Mountain West, Kristian Thymianos, Olivia K. Cheche, Kelliann Beavers, Katie M. Gilbertson, Caitlin J. Saladino, William E. Brown Jr.

Health

This fact sheet explores youth mental health metrics of Mountain West states from the Hopeful Futures Campaign’s 2022 report, America’s School Mental Health Report Card. This study provides state snapshots on school mental health policies and workforce availability for all 50 states and the District of Columbia. The Mountain West states of Arizona, Colorado, Nevada, New Mexico, and Utah are considered here.

Addressing The Disconnects Between Hr And Child Welfare, Michelle Graef, Maggie Thompson

QIC-Takes

When it comes to efforts to improve workforce outcomes, how would you describe the relationship between human resources (HR) and child welfare leadership in your agency? Is the working relationship collaborative or are the divisions siloed? Do child welfare and HR departments routinely share information, needs, data, and expertise? Is HR involved in child welfare workforce planning and decision making? These are just a few of the questions we have explored with child welfare agencies as part of our work at the QIC-WD. Overall, agency representatives have indicated that opportunities for increased collaboration exist between these departments and that closer …

Supportive Supervision And Resiliency Ohio - Theory Of Change, Quality Improvement Center For Workforce Development

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The Quality Improvement Center for Workforce Development (QIC-WD) developed a theory of change for the primary area of need identified in partnership with the Ohio Department of Job and Family Services and the nine participating counties. Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. In Ohio, the theory was informed by various aspects of the needs assessment process (e.g., survey data, implementation team input, and focus groups with supervisors) …

Frontline Job Redesign Louisiana - Theory Of Change, Quality Improvement Center For Workforce Development

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During the needs assessment process, the QIC-WD developed a theory of change in collaboration with the Louisiana Department of Children and Family Services (DCFS). Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. The needs assessment identified high worker turnover as a key challenge for DCFS, with the following key root causes:

• the workload was unmanageable and there were too many tasks to be performed
• supervisors and managers were …

Kebijakan Pemenuhan Kebutuhan Dasar Lansia Dan Optimum Aging: Kajian Literatur, Dini Widinarsih, Departemen Ilmu Kesejahteraan Sosial, Universitas Indonesia

Jurnal Ilmu Kesejahteraan Sosial

Elderly (elderly) is someone who has reached the age of 60 years and over. The United Nations Department of Economic and Social Affairs (UNDESA, 2015) projects that the number of people aged 60 years and over will reach 2 billion by 2050, and will continue to increase to more than three times by 2100. The increasing number of elderly population makes the elderly one of the It is important to pay attention to groups so that they do not become an economic and social burden. Therefore, it is necessary to utilize the potential of the elderly and seek forms of …

Financial Technology In Conditional Cash Transfer Dengan Menggunakan Systematic Mapping Study, Genta Rizkiansyah

Jurnal Ilmu Kesejahteraan Sosial

This article is an initial study that seeks to explore the results of previous studies in the field of Financial Technology in the Conditional Cash Transfer Program using the Systematic Mapping Study (SMS). The purpose of this study is to determine the topic of Financial Technology in the Conditional Cash Transfer Program that has been studied. This study uses a qualitative method by using a literature study. The search was carried out in the Scopus database of 583 articles and after mapping, we found 25 articles with the publication year 2008-2020 that were published in scientific journals and entered the …

Evaluasi Program Asistensi Sosial Penyandang Disabilitas Berat, Djulaiha Sukmana, Mahasiswa Program Megister Ilmu Kesejahteraan Sosial, Fisip Universitas Padjajaran

Jurnal Ilmu Kesejahteraan Sosial

This study aims to determine the extent of the implementation of the Social Assistance Program for Persons with Disabilities (ASPD) and the impact on the fulfillment of basic needs. Individuals with severe disabilities cannot be rehabilitated and are unable to carry out daily activities such as eating, drinking, and bathing, therefore need the help of others. They are unable and do not have a steady source of income either from themselves or from others to meet basic needs. Families are their life foundation because they are unable to access key services such as health care programs and food distribution, due …

Menakar Arah Kebijakan Kesejahteraan Sosial Melalui Program Asistensi Rehabilitasi Sosial (Atensi) Bidang Lanjut Usia, Puspitasari Nurul Darojati Prayoga, Universitas Binawan Jakarta

Jurnal Ilmu Kesejahteraan Sosial

The elderly is the final stage in the human life cycle which is marked by a decrease in functional capability and balance of physiological functions. Problems experienced by the elderly in general are decreased cognitive function, decreased functional ability, namely self-care and instrumental dependence, disability, violence, depression, dementia, self-concept disorders, loneliness, poverty, and neglect. In addition, other problems experienced by the elderly are acts of violence, exploitation, and legal problems. The range of 2020-2021 is the starting point for the development of social welfare policies, especially social rehabilitation programs for the elderly, which is a national priority with a target …

Political Skill, Megan Paul

Umbrella Summaries

What is political skill?

Political skill refers to “the ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one’s personal and/or organizational objectives” (Ahearn et al., 2004, p. 311). Unlike organizational politics, which involve selfserving and detrimental behavior, political skill involves positive, sincere, and effective influence (Ferris et al., 2005). The primary measure of political skill is the 18-item Political Skill Inventory, which assesses political skill through four factors: social astuteness, interpersonal influence, networking ability, and apparent sincerity. Example items from each factor, respectively, include “I always seem …

Learning Styles, Megan Paul

Umbrella Summaries

What are learning styles?

The concept of learning styles is the idea that people differ in the way that they learn best, and instructors should determine each trainee’s optimal style and then use training methods that match the trainee’s style (Pashler, 2009). There are dozens of different learning style classifications, including such styles or dimensions as visual, auditory, kinesthetic, and tactile modality preferences (Dunn & Greggs, 2003, cited in Coffield et al., 2004); concrete vs. abstract and sequential vs. random (Gregorc, 1982a, cited in Coffield et al., 2004); holistic vs. analytic and verbalizer vs. imager (Riding & Raynor, 1998, cited …

Parent-Centered Planning: One Approach To Ending Ableism In The Child Welfare System, Gabrielle Heille, Bailey Mcnulty, Jessica Schisel, Bla Yang, Lauren Zappitello

Master of Social Work Student Policy Advocacy Briefs

Parents with disabilities are disproportionately involved in the child welfare system. This is in violation of the Americans with Disabilities Act as well as the basic human rights of dignity and autonomy. Assessment tools and data collection systems currently utilized by the system fuel discrimination and provide inconsistent reporting. Minnesota needs to implement child welfare practices that center the goals of the parent, fully utilize informal and formal community supports, and make creative accommodations to reduce the number of children removed from their parents on the basis of ability. A lack of existing data indicates that more research is needed, …

Program Pembentukan Dan Peningkatan Kapasitas Petani Pesisir Dompak Laut Sebagai Pemberdayaan Masyarakat Pesisir, Klemensia Michelle Novely Horista, Ety Rahayu

Jurnal Pembangunan Manusia

Indonesia as a maritime country has many coastal community groups. But unfortunately, the various efforts to develop the blue economy have not been able to improve the welfare of these community groups. Most of them choose to depend on the fisheries and tourism sectors, even though Indonesia's marine potential is vast and there is much that can still be developed. Coastal communities are not aware of the climate crisis that is getting worse and can threaten the security of the environment where they live. Based on this, the CarbonEthics Foundation seeks to be a solution by prioritizing training and education …

Akses Penyandang Disabilitas Terhadap Pekerjaan: Kajian Literatur, Dhea Erissa, Dini Widinarsih

Jurnal Pembangunan Manusia

According to data from the ILO, the International Labor Organization, 82 percent of people with disabilities in the world live in developing countries and live below the poverty line. They find it difficult to get various accesses including in the fields of employment, health, information, politics. Opportunities for persons with disabilities to find work are lower than those of non-disabled persons. This article discusses the access of persons with disabilities in Indonesia to work. The method used for this writing is a literature review through the Google Scholar database. From the results of the study, it is known that there …