Digital Commons Network^™

Understanding And Managing Stress In The Public Sector: A Focus On Municipal Government, Emmanuel N. Asante

Master of Public Administration for Senior Leadership

This Capstone examines workplace stress among municipal government employees, using the City of Worcester, Massachusetts, as a practical case study. Municipal employees play a critical role in delivering essential public services, yet they often work under challenging conditions, including heavy workloads, limited resources, strict rules, and high public expectations. Over time, these pressures can negatively affect employee well-being, job performance, and the quality of services provided to residents.

The purpose of this project is to understand better the causes and effects of workplace stress in local government and to identify practical ways municipalities can address it. The study uses an …

The Impact Of Career And Technical Education Teacher Certification Preparation Programs On Student Industry-Based Certification Examinations, Kaneesha Chameka Celestin

Electronic Theses and Dissertations

Career and Technical Education (CTE) programs are designed to prepare students for high-wage, high-demand industry jobs. However, there is limited research on Career and Technical Education teacher preparation programs (traditional, alternative, and industry-based) and the impact on student outcomes on industry-based examinations, such as ACT WorkKeys. This quantitative study analyzed Career and Technical Education (CTE) teacher preparation programs (traditional, alternative, and industry-based) and 12th -grade students’ outcomes on the 2023-2024 ACT WorkKeys examination and whether relationships exist between the two. Additionally, the research examined each Career and Technical Education teacher certification preparation program individually to determine the differences among traditional, …

Improving And Maintaining Public Trust In Law Enforcement: A Qualitative Case Study Of The Northville Township Police Department, Christopher Bachand

Master of Public Administration Capstone Papers

Public trust is a key component of effective law enforcement. While historically cyclical, trust in American law enforcement agencies has trended downward in recent years following several high-profile use of force incidents. In response, many agencies have begun incorporating new theories and models into their policies and procedures aimed at increasing public trust. This capstone paper draws upon the relevant literature surrounding these theories and conducts a qualitative case study of the Northville Township Police Department. This agency consistently achieved above-average levels of confidence from its community members by incorporating these theories using a hybrid-synthesis policy implementation approach. This paper …

Public Safety Policy In Michigan’S Rural Upper Peninsula: Collective Efficacy, Youth Engagement, And Prevention, Christopher J. Reynolds

Master of Public Administration Capstone Papers

Rural communities in Michigan’s Upper Peninsula face unique public safety concerns due to resource limitations and geographic isolation. Small townships and cities lack sufficient funding and personnel to respond effectively to emergencies across large land areas. By building stronger families and communities, rural areas can prevent public safety concerns through preventative strategies, rather than reactive strategies that focus on incarceration. Through strengthening social networks and providing programs for youth to build leadership skills and good character, public safety will become a part of daily life in rural areas and not just a reaction to negative situations.

Changing U.S. Military Force Structure: Rebuilding Confidence In Public Institutions By Bridging The Civil-Military Gap, Corri Zoli, Linda Euto

The Lender Center for Social Justice

This research brief assesses a changing U.S. military force structure in an era of waning trust in public institutions and new security pressures, both domestic and global. While many U.S. public institutions are facing declining trust, one key aspect in the case of the military is lack of understanding between U.S. veterans and nonveterans—often termed the civil-military gap. Understanding this gap is necessary to forge connections across military-connected communities and those without service experience. Bridging this gap is a timely model to restore baseline confidence in many institutions that serve all members of the public.

Discipline And Identity: Testimonios Of Queer Chicanxs, Marco Antonio Ortigoza Jr

Open Access Theses & Dissertations

Every year, students are pushed away from educational opportunities due to punitive practices. A system of policies and practices that increase the student's likelihood of formal social control, including the juvenile justice system, is often referred to as the school-to-prison nexus (STPN). Existing research suggests a disproportional number of students of color, as well as queer students, are harmed by disciplinary policies. The literature, however, does not fully address students' experiences, particularly queer Chicanxs. This study attempts to narrow that gap by highlighting the disciplinary experiences of queer Chicanxs. Additionally, this study explores how disciplinary experiences impacted their identity formation. …

Massachusetts' Unseen Contributors: The Economic Contribution Of Its Latino Population With Irregular Immigration Status, Phillip Granberry, Mariana Dutra

Gastón Institute Publications

This report shows that so-called “irregular” Latinos are an essential part of the

workforce. Beyond community spending, consumer activity, and taxes paid

(including tax benefits that many will never benefit from), it is important to

remember that we are talking about people— human beings with stories, families,

difficult choices, and dreams. I hope that in the near future, when we are able to

dream big again, this analysis will sustain our advocacy for systems that truly reflect

our (Latino) contributions to the Commonwealth and beyond.

The Impact Of Job Satisfaction, Organizational Commitment, And Employee Engagement On The Intent To Leave The Law Enforcement Profession For Police Officers, Veronica Lynn Dougherty-Denny

All-Inclusive List of Electronic Theses and Dissertations

In today’s dynamic organizational environment, worker factors such as job satisfaction, employee engagement, organizational commitment, and psychological contract fulfillment are vital for organizational success. This study examined their perceived relationship with police officers’ intent to leave the law enforcement profession. The problem addressed worked to understand factors influencing retention, including psychological contract breaches and workplace outcomes. The purpose of this quantitative study was to investigate the perceived relationship between job satisfaction, employee engagement, organizational commitment, and intent to leave the law enforcement profession all housed within the psychological contract. Five research questions addressed these variables and demographic factors (gender, years …

Occupational Stressors And Health Impacts Among First Responders, Mason N. Roach

Honors College Theses

The United States 911 emergency response system is an interconnected web of public services that seeks to provide its community with care, resources, and safety in times of need. However, the impact of this support on the employees providing the service often goes unnoticed. This review identifies and analyzes the unique strains on first responders' physical and mental health using the Job Demand-Control Model and the Allostatic Load Model. A review of available research literature supports the conclusion that occupational-related stress, including trauma exposure, shift work, poor leadership, and inadequate communication, can have long-lasting negative impacts on provider health.

What Is The Relationship Between Mental Health Court Participation And Recidivism In Georgia's Juvenile Courts?, Damarius Thompson-Lewis

Doctoral Dissertations and Projects

Juvenile Mental Health Courts (JMHCs) intend to address mental health issues that are related to youth delinquency through a therapeutic justice model rather than a punitive justice model. Still, the question of whether JMHCs decrease recidivism among young offenders in Georgia remains understudied due to limited empirical research on these programs. This quantitative, causal-comparative study addresses this gap by examining two key aspects: (1) the impact of JMHC participation on recidivism rates and (2) the predictive role of individual program components. The study included 300 juveniles (150 JMHC and 150 standard court participants) across five Georgia counties. Recidivism was operationally …

Study On The Prevalence Of Police Whistleblower Retaliation In The United States Of America, Brian Andrew Morrison

Doctoral Dissertations and Projects

Research indicates that two substantial problems arise as a result of retaliation against law enforcement whistleblowers. The first is that up to 10% of whistleblowers attempt suicide, with more contemplating the action (Shepard, 2021). The second problem is that, in law enforcement, the corruption of the investigative authorities involved in such cases represents a significant issue. In the last 5 years, the need for change in law enforcement has grown; one cause of this has been the rising voices of those who have witnessed corruption. Consequently, the aim of this applied quantitative study is to help unravel the problem of …

Taylor Swift And The Social Construction Of Risk: Harms Realized And Avoided, Jack L. Rozdilsky, Talia Shortt

The Manuscript: Journal of Taylor Swift Studies

An especially difficult ten-day period for Taylor Swift and her fans occurred in late July to early August 2024 as the Eras Tour was wrapping up its European leg.  On July 29, 2024, a Taylor Swift themed yoga and dance workshop taking place in Southport, United Kingdom, was attacked.  A disaster was realized as three children were killed during a criminal mass stabbing attack.  On August 7, 2024, a sequence of three Eras Tour concerts intended to be held in Vienna, Austria, was suddenly cancelled due to the discovery of an anticipated terrorist attack that was in the advanced stages …

Building Community Resilience In The Wabash Valley Region, Abby Chappell, Jacob Harmon, Corbyn Irwin, Aiden Askins

2026 Spring Reports (Terre Haute)

The focus of this project is investigating how to improve community resilience against disasters among citizens of the Wabash Valley from an interdisciplinary perspective. Chandra, et al. (2011) defines community resilience as “the ongoing and developing capacity of the community to account for its vulnerabilities and develop capabilities that aid that community in (1) preventing, withstanding, and mitigating the stress of a health incident; (2) recovering in a way that restores the community to a state of self-sufficiency and at least the same level of health and social functioning after a health incident; and (3) using knowledge from a past …

When Metal Theft Becomes A Life Safety Crisis, Alan Saquella

Publications

By any traditional measure, scrap and metal theft has long been categorized as a property crime, costly, disruptive, and frustrating, but rarely viewed as an immediate threat to human life. That framing, however, no longer reflects reality. What was once considered a nuisance crime has evolved into something far more consequential, particularly when it intersects with critical infrastructure.

Building on the risks outlined in “Scrap Disposal: When the End of the Supply Chain Becomes a Brand and Public Safety Risk,” by Marcos Fontes, a more serious dimension comes into focus when essential systems are targeted. In these cases, the impact …

Does What Happens In Vegas Increase Pedestrian Safety? A Longitudinal Study On The Effectiveness Of Pedestrian Bridges, Jalen Paulos, Jalen Paulos, Joaquin Del Mundo, Brock Wentz

School of Medicine Research Poster Showcase

Urban populations continue to rise and the frequency that pedestrians are exposed to vehicular traffic continues to increase. The result is an increase in automobile versus pedestrian collisions. This study aims to determine the efficacy of pedestrian bridges in reducing the rates of automobile-pedestrian collisions. Data for all automobile versus pedestrian collisions and injuries from July of 1997 through December of 2023 at four distinct intersections along Las Vegas Boulevard were retrieved from the Nevada Department of Transportation. These sites were chosen because of their historically high rates of automobile versus pedestrian incidents and the construction of pedestrian bridges at …

Ethical Artificial Intelligence In Public Administration: Public Perception And Challenges In Implementation, Jacob V. Rogers

Doctoral Dissertations and Projects

Integrating artificial intelligence (AI) into public administration offers opportunities to improve efficiency and decision-making. However, it also poses significant ethical challenges, such as bias, transparency, and accountability, which directly affect public trust. While previous studies have examined the technical and ethical aspects of AI, there is still a gap in understanding how these issues impact public perception and the effectiveness of AI-driven government services. This dissertation addresses this gap by exploring public perceptions of AI use in government, focusing on ethical concerns and their link to trust. It uses a quantitative survey to analyze participant responses, identifying patterns and trends …

Bureaucracy And Management Of Conflicts In The Federal System Of Ethiopia: Institutional And Elite Level Analyses, Abadir Haji

Doctoral Dissertations and Projects

This qualitative case study examined how civil servants and bureaucratic institutions serve as mechanisms for managing interethnic conflicts between the Oromia and Amhara regional states. While earlier research has explored the institutional design of Ethiopian federalism in relation to conflict, it has largely overlooked the dual roles of civil servants and the capacity of their institutions to resolve conflict. The study utilized the framework of cooperative intergovernmental relations within a federation, combined with Max Weber’s principles of bureaucracy, to examine how civil servants and bureaucrats handle conflicts in the regions studied. Data were collected through interviews, focus groups, and document …

Goals And Budgets: An Exploratory Study Of Sequencing In Budget Simulation Engagement, Frankline Muthomi

Public Administration Faculty Publications and Presentations

Purpose:

The purpose of this study is to examine how the sequencing of budget simulations influences the alignment between priority goals and budgetary decisions. Drawing on behavioral perspectives, the study posits that two simulation sequences—goal setting to budgeting (default) and budgeting to goal setting (alternative)—shape individuals' budgetary responses, particularly the proximity between a program's total cost and the corresponding budgetary allocations. Design/methodology/approach This study employs a quasi-experimental research design using Balancing Act modules that enable participants to articulate their priority goals and corresponding resource allocations. Adult Americans (aged 18 and above) were recruited through an online crowdsourcing platform and randomly …

Does What Happens In Vegas Increase Pedestrian Safety? A Longitudinal Study On The Effectiveness Of Pedestrian Bridges, Jalen Paulos, Joaquin Miguel Del Mundo, Brock Wentz, Janel Pietryga

Department of Orthopaedics Faculty Research

Urban populations continue to rise and the frequency that pedestrians are exposed to vehicular traffic continues to increase. The result is an increase in automobile versus pedestrian collisions. This study aims to determine the efficacy of pedestrian bridges in reducing the rates of automobile‒pedestrian collisions. Data for all automobile versus pedestrian collisions and injuries from July 1997 through December 2023 at four distinct intersections along Las Vegas Boulevard were retrieved from the Nevada Department of Transportation. These sites were chosen because of their historically high rates of automobile versus pedestrian incidents and the construction of pedestrian bridges at three of …

The Myth Of The Immigrant As A Criminal: Rhetoric, Otherness, And The Legal Construction Of Danger, Katerina Fernandez

Immigration and Human Rights Law Review

The figure of the “criminal immigrant” occupies a central place in contemporary U.S. immigration discourse, shaping public perception, enforcement priorities, and legal doctrine. Yet a substantial body of empirical research consistently demonstrates that immigrants—both documented and undocumented—commit crimes at lower rates than native-born citizens. This Note examines why the narrative of immigrant criminality persists despite this evidence and how it influences the development and operation of immigration law. It argues that “immigrant” functions not only as a legal category but also as a socially constructed marker of Otherness, encompassing perceived differences in race, language, culture, and religion. Through this lens, …

The Expanding Digital Border: Ai, Surveillance, And The Fight For Justice, James Chesser

Immigration and Human Rights Law Review

As artificial intelligence transforms the mechanisms of immigration control, the modern border has become a digital filter—one governed less by geography and more by code. This Article examines the legal, technical, and ethical implications of AI-driven systems now central to global border enforcement, including biometric surveillance, algorithmic risk scoring, and predictive profiling. It explores how states use these technologies not only to manage irregular migration, but to compete for global talent—constructing migration regimes that reward capital and compliance while eroding transparency, due process, and equality.

Through an international and comparative lens, the piece highlights the expansion of algorithmic decision-making across …

The Impact Of Police Corruption On National Security In Liberia, Yontonson Deddeh Kollie Kesselly

Walden Dissertations and Doctoral Studies

African countries are grappling with policies and laws to mitigate widespread police corruption. However, for decades, corruption within the police force has drawn intense criticism from citizens. Prior research has indicated that state officials are likely to benefit from police corruption, including bribery, thereby undermining Liberia's economic and social stability and prosperity. The issue that prompted this research is that despite extensive police reforms in Liberia’s national police, corruption cases remain prevalent, raising national security concerns. The purpose of this generic qualitative study was to investigate Liberians' perceptions of the impact of police corruption on national security in Liberia through …

Abortion Policy Opinions: Results From 2022 And 2024 Election Day Exit Polls, Mariliz Kastberg-Leonard

Missouri Policy Journal

Missouri has approached abortion policy in a post-Dobbs world, in an interesting way. As one of the states with a trigger law in effect, following the overturning of Roe v. Wade (1973), abortions were banned in Missouri except in very few cases. Just two years later, a constitutional amendment, Amendment 3, was added to the 2024 general election ballot to restore the right to abortion. This paper explores the results of two exit polls administered on Election Day 2022 and 2024, asking voters in Maryville, Missouri, their opinions about abortion. The results show Maryville voters support abortion protections, in …

A National Security Strategy For The Middle East, Vanessa Rice, Rudy Torres, Addy Horgan, Joy Omosa, Mark Westfall

School of Public Policy Capstones

This National Security Strategy addresses the persistent national security challenges the United States faces in the Middle East, a region vital for global energy supply, economic connectivity, and a source of anti-American extremism. Recognizing the failures of past "haphazard experimentation," the strategy proposes a thoughtful, pragmatic plan prioritizing five distinct and congruent interest areas: Maintaining Regional Access, Supporting Regional Stability, Ensuring Energy Security, Defending American Citizens and Personnel, and Preserving and Protecting Western Ideals. The strategy outlines actions such as: countering Chinese and Russian influence through intelligence sharing and defense incentives; containing Iran via a new, permanent nuclear deal and …

Social Capital As An Intervening Explanatory Mechanism Linking Socioeconomic Status And Deliberative Decision-Making In Citizen Advisory Boards In California Municipalities, Christopher Gerry

School of Public Service Theses & Dissertations

Citizen advisory boards (CABs) are widely used in local government as institutional mechanisms for participatory governance and public input. While these bodies are intended to promote inclusive and deliberative decision-making, persistent socioeconomic inequalities raise concerns about whether CABs mitigate or reproduce disparities in participation and influence. This dissertation examines how socioeconomic status (SES) shapes deliberative decision-making within CABs and whether this relationship operates indirectly through board-level social capital.

Integrating perspectives from participatory governance, deliberative democracy, and social capital theory, the study conceptualizes deliberative decision-making as a collective, board-level process shaped by relational and institutional dynamics rather than individual attributes alone. …

Making Space To Learn: Prison-Less Places, Nicole Patrie

Journal of Prison Education Research

Diversifying modalities or modes of program delivery inside prisons is necessary and important to increase access to programs; however, this also demands that learning is intended to occur in most places of a prison. In this paper I present the concept prison-less places, relational, temporary places where the prison is less noticeable and where learning becomes possible. Exploring three dimensions of learning, I argue that the existence of prison-less places brings balance to these dimensions and is crucial for learning to occur inside prisons. As the boundaries between program and prison space become more fluid and permeable with modalities …

Cognitive Warfare And Organizational Design: Leveraging Ai To Reshape Military Decision-Making, Michael Silver, Kellen Sick, Matthew Snyder, Justin Farnell, Justin E. Farnell

Joint Force Quarterly

The rapid advancement of artificial intelligence (AI) and machine learning (ML) is transforming modern warfare, particularly in decision-making. To maintain its strategic edge, the U.S. Department of Defense (DoD) must accelerate AI/ML adoption within its decision-making. This paper examines the organizational design factors that influence AI/ML integration in the Joint Force, applying a modified Star Model framework that includes People, Structure, Processes, Incentives, and Leadership & Management.

Effective AI/ML adoption is not just a technological challenge, but a behavioral and organizational one. Possessing AI tools alone is insufficient; realizing their full potential requires adapting how …

The Perspectives Of Mental Health Providers Concerning Public Personnel Management And Staffing Shortages In The Navy: A Qualitative Multiple-Case Study, Shauna L. Turner

Doctoral Dissertations and Projects

The federal government's public personnel management policies, established over a century ago, may now be ineffective in addressing twenty-first-century problems. The Navy faces an unprecedented global staffing shortage in the mental health career field. To address the problem, the Navy implemented human resource strategies to improve personnel quality of life and invested in improving service members' mental health. The problem is that the Navy’s existing personnel management policies may be ineffective at retaining clinical counselors at Fleet and Family Support Centers (FFSCs), contributing to persistent staffing shortages that undermine service delivery and warrant an evaluation of alternative retention strategies. This …

Religious Higher Education Institutions In Ukraine: The Evolution Of The Problem And The Collision Of The "Secular–Religious" Dichotomy, Serhii Kostiuchkov, Vadym Slyusar, Lesya Chervona, Mykola Slyusar

Occasional Papers on Religion in Eastern Europe

The article is devoted to institutional, legislative, philosophical and communicative analysis of the activities of religious higher education institutions in modern Ukraine, taking into account political, social, legal, religious and communicative contexts. The authors examine the demand for religious education in modern Ukraine, which demonstrates high internal dynamics and promising prospects for the development of the domestic religious educational space. It is emphasised that the functioning of religious higher education institutions in Ukraine is regulated by the principle of constitutional separation of education from religion, while at the same time basic legal norms create specific conditions for the functioning of …

Exploring The Personal Management Interview Program As A Burnout Prevention Strategy In Policing: A Qualitative Case Study, Lance C. Arnold

Electronic Theses and Dissertations

Police officers in the United States experience severe burnout at rates exceeding other service professions, with approximately 75% experiencing burnout symptoms. Current interventions predominantly focus on individual coping mechanisms rather than addressing organizational and leadership factors contributing to burnout. This qualitative single-case study explored the perceptions and experiences of police leaders and officers concerning the utility of a personal management interview program to foster positive leadership behaviors as a resource-oriented preventive strategy against burnout in a midsize municipal police department in Texas. The study employed semistructured virtual interviews with eight participants: four police leaders and four police officers who had …