Digital Commons Network^™

From Idea To Action: Defining And Measuring Voice Implementation, Ann E. Schlotzhauer, Mark G. Ehrhart

Psychological Science Faculty Research & Creative Works

Despite increasing interest in the topic, research on managerial responses to voice is underdeveloped. In this article, we differentiate voice implementation from voice appreciation to add much-needed nuance to our understanding of how voice targets respond to voice behavior. We define voice implementation as the extent to which a voice target undertakes voluntary effort with the goal of enacting a suggestion from a voicer, including attempting to put a suggestion into action and/or advocating for the idea to those with the power to enact the suggestion. A 5-item scale based on this definition demonstrated strong content validity, construct validity, and …

The Impact Of Emotions On Informal Learning Experiences In The Workplace, Jennifer L. Walavalkar

University Honors Theses

This study investigates the role of emotion--specifically valence and arousal--on informal learning experiences in the workplace. As remote and flexible work environments grow, informal learning has become the dominant method through which employees acquire new skills. Drawing on theories such as Cognitive Load Theory and Ego Depletion Theory, this research explores how emotions influence cognitive processes critical to learning, such as attention, memory, and self-regulation. Prior literature suggests that both positive and negative affect (valence) impact learning outcomes, but the specific influence of emotional intensity (arousal) in informal learning remains underexplored. Using a longitudinal survey method, ten employees at Portland …

The Meaning And Essence Of Rationalizing Workplace Injustice: A Phenomenological Study, Wendy F. Davis

Doctoral Dissertations and Projects

The extant literature on organizational justice (OJ) involves employee perceptions of fairness and justice in workplace decisions, outcomes, procedures, and interpersonal treatment. This research examined the dark side of these justice dimensions, including injustice acts of discrimination, bias, and unfair treatment. Workplace injustice is not an uncommon occurrence; however, a different reality emerges as employees are rationalizing their experiences. In this context rationalization involves individuals creating plausible explanations to justify the injustice, making it more acceptable and the psychological processes individuals employ through rationalizing. This qualitative study employed an interpretive phenomenological analysis (IPA) examining the lived experiences of 12 participants. …

University Clinicians’ Experiences Of Supporting Student-Athletes In Seeking Support For Mental Health Needs, Megan Laurel Collins

Doctoral Dissertations and Projects

The purpose of this phenomenological study was to discover and understand the experiences of clinicians at Division I universities supporting university student-athletes. The theory that guided this study was Bronfenbrenner’s ecological systems theory as it relates to the various systems in which people are connected and impacted knowingly or unknowingly. The data was collected from the participants who have experienced the phenomenon via virtual semi-structured interviews. Data analysis strategies were a textural description of the clinicians’ experiences, a structural description of clinicians’ experiences, and a combination of the textural and structural descriptions to convey the overall essence of the experience …

The Virtual Workforce: A Phenomenological Study Of Perceived Factors That Influence Employee Engagement, Sharon A. Palmer

Doctoral Dissertations and Projects

This qualitative study aimed to examine the lived experiences of employees working in the virtual workforce who have previously worked at an onsite location to better understand the tools needed to keep them engaged. This study aimed to fill the gap in research by gaining insight into the aspects unique to the virtual workplace that promote employee autonomy, competence, and connectedness. Semi-structured interviews were used to collect relevant informational data from 13 participants recruited from the professional social media platform LinkedIn. Participants were individuals aged 21 or older who had worked in a traditional and remote working environment, were currently …

Postpandemic Perspectives Of Teleassessments In Clinical Psychology, Jacklin B. Cardentey

Walden Dissertations and Doctoral Studies

Teleassessments gained prominence as a viable means of conducting psychological assessments in the wake of the COVID-19 pandemic. This study was an exploration of teleassessment use catalyzed by the pandemic, with a focus on the postpandemic era. The aim was to identify the factors influencing perceptions and strategies used in effective postpandemic teleassessment adoption, including factors that influence licensed psychologists’ perceptions of effective teleassessments and strategies adopted to maintain quality practices since face-to-face restrictions were lifted. The significance of this inquiry extended to various stakeholders, including mental health care practitioners, policymakers, and the public, all of whom have a vested …

A Counselor’S Experience: Trauma-Informed Care When Working With Children Diagnosed With Autism Spectrum Disorder, Abbigail Rinard

Electronic Theses and Dissertations

This study sought to understand the lived experience of professional counselors when implementing trauma informed care to children diagnosed with autism spectrum disorder. There are few studies that have assessed the counselors lived experience of implementing TIC, and even fewer that have examined professional counselors experience doing so in a specialized population.

To understand the lived experience of professional counselors, the participants of the study were purposefully selected to include those who have an active professional counseling license, implement TIC, and work with children diagnosed with ASD. The study was conducted with a total of eight participants who have implemented …

Making Training Stick: Transferring Learning Back To The Job, Amanda Woods Herron, Phoebe Hessen, Katelyn J. Cavanaugh, Wykesha C. Hayes, Victor Hassid, Courtney L. Holladay

Advances in Cancer Education and Quality Improvement

Communication remains a central priority in healthcare, making it a key component of many training efforts. The positive impacts of communication training in healthcare settings have been well-established; however, the linkage of communication training to key organizational outcomes (e.g., engagement, performance, retention) remains underexplored. The present study investigated a training program targeting interpersonal communication within a large academic oncology center. We drew from Cognitive Load Theory and Social Cognitive Theory to evaluate the impact of the training on participant learning (retention and utilization), transfer (communication, decision-making, performance), and results-level outcomes (engagement and turnover). The program centered around a personality framework …

Front Line Innovation In Federal Agencies: U.S. Department Of State Passport Services Innovation Portal Engagement Program, Bill Langer

Creativity and Change Leadership Graduate Student Master's Projects

This project explores strategies for enhancing front-line innovation within federal agencies through employee engagement with the U.S. Department of State's Passport Services Innovation Portal. Rooted in the principles of creative leadership and intrinsic motivation, the project addresses persistent barriers to innovation in federal settings, such as bureaucratic inertia and a lack of feedback mechanisms for idea submissions. Utilizing the Creative Problem Solving (CPS) model and a modified 21st-century facilitation framework, the project team designed and implemented an engagement program that included informational briefings and targeted newsletters. Quantitative data from website analytics and idea submissions were analyzed using paired t-tests and …

A First-Generation 4-H Youth Member Intervention Framework To Support Members To Enter, Engage, And Persist In The Program, Jeremy Elliott-Engel, Nicholas A. A Morris

Journal of Youth Development

The First-Generation 4-H Youth Member (FG4-HYM) Intervention Framework is an organizational management perspective for preparing 4-H youth programs that supports the welcoming of youth and families that have no previous experience with the organization. Using the Bronfenbrenner ecological model, we explore the multiple layers of 4-H program management that support the participation of FG4-HYM in the 4-H club program. This framework provides a tool for 4-H professionals to use when assessing their program’s readiness to provide high-quality programming to all audiences, regardless of their families’ previous experience with the organization. This framework represents the foundational requirements that an organization must …

Navigating The Tides Of Change: Girls’ Experiences In Scouts Bsa, Alexandra Rush, Olivia Kochis, Beth Belanger, Jennifer Brown Urban, Miriam R. Linver

Journal of Youth Development

On February 1, 2019, Boy Scouts of America officially accepted girls into its signature program (ages 11–18) and changed its name to Scouts BSA. This historic shift provided a novel opportunity for researchers to investigate the experiences of some of the first 13 girls to enter this traditionally all-boy space and examine how participation influenced sense of self and purpose. A qualitative phenomenological approach was adopted to explore girls’ experiences and perceptions and meanings they constructed, using secondary data consisting of 38 transcribed interviews from all 13 girls. Girls ranged in age from 12–18 years old (M = 13.72, SD …

Understanding Gossip In The Workplace: The Impact Of Personality And Emotional Intelligence, Alessandra Mogrovejo

Theses, Dissertations and Culminating Projects

Workplace communication is a constantly evolving process. In recent years, workplace gossip has been reframed as a more complex construct, with researchers increasingly recognizing its positive and functional aspects. The current study aimed to contribute to the gossip literature by examining how personality traits, specifically Neuroticism and Extraversion, predict workplace gossip, and whether Emotional Intelligence (EI) moderates these relationships. A sample of 185 full-time employees in the United States completed measures of personality, EI, and four types of gossip: negative gossip about supervisors and coworkers (NWGS and NWGC), and positive gossip about supervisors and coworkers (PWGS and PWGC). Stepwise regression …

Are We Safe?: An Explanatory Dissertation Of African American Females' Psychological Safety At Work, Loren Ashley Shelley

Theses, Dissertations and Culminating Projects

This dissertation aimed to explore the relationship between demographic diversity and psychological safety within workplace teams, with an additional focus on African American females. Despite extensive research on psychological safety, there is limited understanding of how demographic diversity influences perception of psychological safety within teams and an even more limited understanding of African American females’ perception of psychological safety within teams. The study sought to address this gap by investigating if team similarities and dissimilarities with regards to demographic differences, marginalized identities (moderation), with an emphasis on African American female identity, and microaggressions (mediation) affected individuals’ perceptions of psychological safety …

Full Issue, Volume 20, Issue 2

Journal of Youth Development

No abstract provided.

The Ripple Effects Of Belonging: How Faculty–Student Connections May Drive Mutual Success, Marissa Burton

Honors Theses

Experiencing a sense of belonging on a college campus is predicted to increase academic success, classroom engagement, and greater well-being for students. Less central to the belonging conversation is faculty belonging; since faculty play an instrumental role in the development of student belonging, we hypothesize that faculty belonging may increase positive student outcomes inside and outside the classroom. Study 1 examines faculty experiences of and beliefs about belonging at a Predominantly White Institution (PWI), with the aim of identifying patterns and indicators of heterogeneity. Results revealed that significant burnout is central to a lack of faculty belonging and stronger desires …

Engaging Church Teams To Support Youths Aging Out Of Care, John Alan Honeycutt

Doctoral Dissertations and Projects

Emerging Adults (EAs) in out-of-home care (OHC) face significant challenges when aging out of the foster care system, including histories of traumatic experiences. Approximately 30,000 exit Child Protective Services (CPS) annually, with 4,000 becoming instantly homeless. This study used a facilitated grounded theory approach, engaging 14 participants representing two churches. The aim was to identify the topmost factors for gaining interest, commitment, and action from a Volunteer Church Team Volunteer Team to assist one EA in their transition to independent living (IL). Primarily, non-Hispanic White and Native American Indian participants aged 35–65 contributed insights during three hours of brainstorming and …

Lived Experiences Of Older Adults After Involuntary Work Separation, Mark Mallock Rose

Doctoral Dissertations and Projects

The purpose of this qualitative phenomenological study was to describe the lived experiences of those subjected to involuntary work separation at age 50+ in the United States. The literature concerning involuntary job loss is lacking in research pertaining to the 50+ age demographic. This research is important in the aspect that older workers face specific challenges that their younger counterparts may not after involuntary work separation. Understanding the psychological responses, positive aspects, and negative aspects of involuntary job separation in older adults added to the literature for those aged 50+. The research design was qualitative inquiry using virtual recorded interviewing …

Leadership Matters: The Impact Of Transformational Leadership And Mattering On Job Attitudes And Perceived Performance, Chelsea E. Robbins

All Dissertations

Mattering refers to the sense that one is significant and valued by others, which has been linked by a small but growing body of research to key work-related outcomes, including job satisfaction, organizational commitment, and job performance. This study examines mattering among Basic Science Medical Educators (BSME), a group potentially vulnerable to low workplace mattering due to limited leadership support and isolation from communities of practice. Consideration for follower well-being is important across many leadership theories, and transformational leadership behaviors overlap highly with behaviors thought to increase mattering. Survey responses from BSME and a general workforce sample were analyzed to …

Coming Back To Life: Inner Work, Intentional Containers And Feminine Leadership For Social Change — A Phenomenological Case Study Of A Social Change-Oriented Organization And The Self, Maria Trias Arraut

Dissertations

This qualitative study explores the phenomenon of inner work within social change organizations through an in-depth case study of a nonprofit organization dedicated to women’s empowerment and transformation. Using a phenomenological approach and ethnographic methods, the research combines intensive 7-month fieldwork in 2016 with reflective analysis years later, shaped by my own evolving relationship with inner work practices, providing a unique perspective on how inner work lived experience shapes individuals, organizational culture, and social change efforts.

The findings reveal that the social change organization (SCO) operated through three distinct yet interconnected levels of inner work practice: tending to the personal …

Women Leaders In Healthcare: Emotional Intelligence, Job Satisfaction, And Organizational Citizenship Behavior, Kuan-Yin T. Timothee

Doctoral Dissertations and Projects

The purpose of this nonexperimental quantitative correlational study was to explore the relationship between emotional intelligence (EI), organizational citizenship behavior (OCB), and job satisfaction among women in nonclinical leadership roles within the U.S. healthcare sector. As healthcare organizations adapt to technological, social, and economic transformations, they must increase their focus on cultivating EI and promoting OCB, especially in leadership roles (Bowling & Sessa, 2021; Herr et al., 2022; Marstand et al., 2021). Additionally, research has shown that EI facilitates business development and diminishes obstacles to organizational sustenance. Although prior research has established a link between EI and OCB, there is …

Unleashing Excellence: Strengthening It Leaders Through Executive Coaching, Tonya S. Rivers

Dissertations

This paper explores the impact of executive coaching on Information Technology (IT) leaders. Many organizations across different industries lack strong leadership, as exposed by COVID-19. Companies aim to keep exceptional leaders and establish upbeat workplaces to achieve success. Although previous research has examined leadership effectiveness, it is still unclear how best to manage employees' perceptions of effective leadership. The goal of this research is to provide new insights into what can improve perceptions of leadership effectiveness. I explored the role executive leadership coaching has on managers working in the Information Technology (IT) field. Current literature often mentions the need for …

Examination Of Supervisor Support Of Worker Mental Health: A Quantitative Survey Of Workplace Attitudes, Interventions, Values, And Support, Myra Hernandez

Doctoral Dissertations and Projects

The aim of this study was to help understand mental health in the workplace. The research aimed to examine how supervisor attitudes (stigma) toward mental health, staff care values, and organizational mental health intervention and prevention training predicted supervisor confidence in supporting workers experiencing mental health issues and supportive behavior of worker mental health. This quantitative, relational, cross-sectional research design used regression and moderation analyses to examine and measure the variables. Quantitative data from a closed-question survey was analyzed. The G*Power analysis determined that a minimum of 77 participants were needed for the study. Target participants were supervisors 18 years …

Exploring Effective Leadership Styles In Adolescent Substance Abuse Treatment Programs: A Qualitative Study, Tony Terrel Curtis

Doctoral Dissertations and Projects

The purpose of this qualitative descriptive study was to examine the perceptions of adolescent addiction treatment counselors regarding effective leadership styles in addressing organizational, employee, and clientele needs. The study focused on leadership in substance abuse treatment programs, particularly the roles that various leadership styles, such as situational, servant, and transformational leadership, play in improving communication, organizational cohesion, and client care. Participants were 15 adolescent addiction treatment program counselors who had worked for at least 1 year and were currently residing in the southwest United States. Drawing from the contingency theory of leadership, the research revealed that different leadership styles …

The Leadership Barrier: How Organizational Support, Culture, And Stigma Influence Mental Health Utilization In The Nypd, Ian Demodna

Doctoral Dissertations and Projects

This study examined systematic barriers that affect NYPD officers' utilization of mental health resources. Despite efforts to provide mental health resources, deep-rooted stigma, rigid organizational culture, and inconsistent leadership support continue to impede officers' utilization. A survey was distributed to two groups of police officers: officers with 5 years or less of active service (n = 548) and 15 years or more of active service (n = 880). The survey questions focused on leadership support, organizational culture, and stigma to assess the differences in mental health utilization. The results showed no significant differences between groups in utilization (p = .437), …

The Psychological Effects Of Ice Conditions In Long-Term Space Travel, Jamen W. Barker

Student Works

The psychological effects of long durations spent in space remain largely unexplored, as do potential treatments for these effects. This review compiled data from 19 articles found via searches on the APAPsychInfo and Google Scholar databases, as well as a few ancillary sources. These studies are relevant to the study of the psychological effects of space travel and isolated, confined, or extreme (ICE) environments, and research into means of addressing them, as well as limitations in current literature on the topic. Studies found sleep deprivation, largely due to microgravity, to be a contributing factor to increased stress in space. Social …

Sources Of Tensions In Ai Adoption For Organ Procurement Organizations, Amaneh Babaee, Grace Hall, Daniel Burton Shank, Casey I. Canfield

Miners Solving for Tomorrow Research Conference

No abstract provided.

Understanding The Experiences Of Nonprofit Leaders In Psychotherapy, Anna Bramlett

Dissertations (1934 -)

Nonprofit leaders are at the helm of organizations that contribute significantly and meaningfully to society. Nonprofit organizations provide a range of services across sectors that include healthcare, education, mental health, civic engagement, and many others. Existing literature attends to the challenges nonprofit leaders face in their work roles, with managing boards and fundraising frequently cited as stressors. Little is known about the mental health experiences of nonprofit leaders, including common mental health diagnoses they experience, prevalence of mental health symptoms, or effective interventions for mental health concerns. The present study sought to explore the experiences of nonprofit leaders who attend …

Leadership Strategies For Navigating The Integration Of Physical And Behavioral Healthcare, Seán David Mclawhorn

Walden Dissertations and Doctoral Studies

The separation of physical and behavioral healthcare and a dominant medical model have left a void in practice and research, especially pertaining to the leadership strategies necessary to integrate the two forms of care in college campus healthcare clinics. This is especially important given the rise of mental health concerns on and off college campuses. Without integration, there are missed opportunities for care delivery, in general, and a missed opportunity for the provision of care to individuals who historically have not accessed physical and behavioral healthcare at equivalent rates as other populations. The subject of care integration is addressed in …

Examining The Influence Of Digital Transformation On Organizational Culture And Employee Adaptability In Higher Education Institutions Across The Gulf Cooperation Council (Gcc), Hussein Elsayed Mohamed Ismail

Journal of the Association of Arab Universities for Research in Higher Education مجلة اتحاد الجامعات العربية للبحوث في التعليم العالي

The study aimed to explore the impact of digital transformation on organisational culture and employee readiness within Higher Education Institutions (HEIs) in the Gulf Cooperation Council (GCC) region. Conducted in 2024, it involved research that used a sample of employees and administrators from various universities across the region. Structured questionnaires served as data collection tools, allowing for an in-depth evaluation of the different dimensions of digital transformation. This study primarily utilises secondary data analysis, which involves examining data from existing studies, reports, and scholarly articles. This approach is selected for its efficiency and cost-effectiveness, as it allows access to extensive …

Every Voice Has Its Bright And Dark Sides: Understanding Observers’ Reactions To Coworkers’ Voice Behaviors, Szu-Han Lin, Shereen Fatimah, Emily C. Poulton, Cony M. Ho, D. Lance Ferris, Russell E. Johnson

Research Collection Lee Kong Chian School Of Business

The majority of research on voice has focused on how employee voice influences voicers and targets of voice (e.g. supervisors and organizations). We advance theory on voice by examining how third-party observers react to expressions of voice behavior by coworkers. Drawing from affective events theory (AET), we examine the potential benefits and detriments of coworker voice behaviours. Results from an experience sampling study and an experiment revealed that coworker voice was associated with an increase in third-party observers' inspiration, prompting third-party observers to engage in their own voice behaviours. Although coworker voice did not have a significant main effect on …