Digital Commons Network^™

Coaching: What Business And Social Researchers Need To Know About It, Raymond L. Forbes

All Faculty and Staff Scholarship

This paper explores the historical and current world of organizational coaching. Coaching is offered as a means of assistance to aid organizational leaders in effectively responding to the stressful external and internal demands associated with their positions or ones to which they aspire. Coaching is also discussed as a vehicle for improving individual and team performance as well as for actualizing a leader’s inherent potential. This work draws heavily upon current literature and practice in both the leadership and coaching fields. It also provides a review of relevant theory, contrasts the roles of leader and manager, defines executive coaching, and …

Assessing The Knowledge Level Of Social Service Professionals On Post-Traumatic Stress Disorder (Ptsd): Creating Training Guides, Charles E. Lawrence, Ph.D., Geraldine L. Palmer Ph.D.

Online Journal for Workforce Education and Development

Objective: Creating training guides for social service workers to deliver more effective services for veterans with post-traumatic stress syndrome. Background: Effective service delivery for veterans with post-traumatic stress syndrome is often hampered by a lack of knowledge about how to identify the signs and symptoms of post-traumatic stress disorder (PTSD). Appropriate training guides can provide integral benefits including: improved situational awareness, more accurate data gathered in the intake process, a reduction in veteran homelessness and prevention of chronic homelessness. Method: A pre-and post-test design was used to determine levels of knowledge guided by Bloom’s Taxonomy (1956). The study focused on …

The Effect Of Therapist White Privilege Attitudes On Client Outcomes And The Therapist-Client Relationship, Kristin M. Miserocchi

Theses and Dissertations--Educational, School, and Counseling Psychology

Counseling Psychology has emphasized the importance of using multicultural and social justice frameworks in psychotherapy to avoid reenacting in session the privilege and oppression dynamics that exist in larger society. People of Color have historically underutilized psychotherapy services and have higher attrition rates when they do attend therapy, even though they have been more likely to face more sources of psychological distress (Kearney, Draper, & Baron, 2005; Sue & Sue, 2008). Additionally, White therapists have been over-represented in professional and training settings (Fouad & Arredondo, 2007; Hays & Chang, 2003). Add to that the fact that therapists have been trained …

Effect Of Epic Panel Presentations On The Attitudes Of Emu Students Toward Lesbian, Gay, Bisexual, And Transgender Individuals, Silvana Alfaro-Bordon

Senior Honors Theses and Projects

Lesbian, gay, bisexual, and transgender (LGBT) individuals are affected by stigma in the workplace, health-care settings, their families, and their communities. Some people believe that being LGB or Tis unnatural. LGBT individuals are commonly stigmatized, which makes them feel rejected and disrespected for who they are. The purpose of this study is to investigate the impact of Eastern Pride & Identity Coalition (EPIC) panels on the LGBT-related attitudes of students at EMU. EPIC is a group of students, faculty, staff, and community members who serve as a panel of individuals and go into classrooms to talk about their own experiences …

Performance = Ability X Motivation : Exploring Untested Moderators Of A Popular Model, Christopher Patrick Cerasoli

Legacy Theses & Dissertations (2009 - 2024)

It seems a self-evident truism to many that performance at school and work is determined by the extent to which one "can do" and one "will do" the task effectively. Grounded in this logic, research, practice, and textbooks in industrial-organizational psychology over the past 60 years have supported the notion that performance is a multiplicative function of ability and motivation, such that P = f(AXM) (where P = performance, A = ability, and M = motivation). In this study, I addressed four issues surrounding this multiplicative model. First, I began by exploring whether and when multiplicative (versus simpler additive) models …

Trust-Based Relational Intervention (Tbri) For Adopted Children Receiving Therapy In An Outpatient Setting, Lauren E. Nielsen

Honors Projects

We explored the relationship between Trust-Based Relational Intervention (TBRI) and treatment outcomes for adopted children participating in treatment services through the Adoption Preservation Program at a Midwest child welfare organization. Adopted children who have trauma histories may have their adoptions disrupted if they do not receive the proper therapy to improve their overall functioning (Purvis, Cross, & Pennings, 2009; Davis, 1 999). We investigated a new intervention, TBRI, and its potential impact on children with trauma histories who are receiving outpatient therapy at a local child welfare center. Specifically, we examined whether family functioning and child functioning are improved after …

Factors That Relate To Registered Nurses' Readiness For Interprofessional Learning In The Context Of Continuing Professional Development, Collette Williams

Dissertations

Today’s health-care professionals practice in a highly technological, multidisciplinary environment. In order to provide safe, effective, and high-quality patient care, collaboration is required among all professionals. Traditionally each profession has operated independently in regard to continued professional development. The purpose of this study was to assess practicing registered nurses’ readiness toward interprofessional learning in order to align learning with current practice.

Method. An ex post facto study design was used to gather data to examine if there is a relationship between variables of demographics and readiness for interprofessional learning. The Readiness for Interprofessional Learning Scale (RIPLS) assesses the readiness for …

Examining The Intersection Of The Cognitive Advantages And Disadvantages Of The Bilingual Brain, Irina Rabkina

Scripps Senior Theses

Two conflicting findings characterize cognitive processing accompanying bilingualism. The “bilingual advantage” refers to improved cognitive performance for bilingual compared to monolingual participants. Most bilingual advantages fall under the umbrella of cognitive control mechanisms, most frequently demonstrated using the Stroop task and the Simon task (e.g., Bialystok, 2008; Coderre, Van Heuven, & Conklin, 2013). The “bilingual disadvantage,” on the other hand, refers to bilinguals’ diminished performance on tasks that require word retrieval or switching between languages. This study examined the intersection of the bilingual advantage and the bilingual disadvantage to investigate whether they stem from a single cognitive control process. The …

Outcomes Of The Sanctuary Model In An Education Setting, Brianna Matey

PCOM Psychology Dissertations

This study examines the short-term outcomes of implementing the Sanctuary Model in an emotional support educational setting over the 2011-2012 school year. The frequency of restraints, the therapeutic environment, and job satisfaction were evaluated pre and post implementation of the model. Study participants included teachers, teacher aides, and a licensed clinical social worker at a nonprofit behavioral health care organization in the mid-Atlantic region. Results indicated similar numbers of restraints employed in the 2010-2011 school year compared to the 2011-2012 school year. Three out of 10 domains in the therapeutic environment measured by the Community Oriented Program Environment Scale (COPES-R) …

Developing A Method For Measuring "Working Out Loud", Dennis E. Pearce

Theses and Dissertations--Finance and Quantitative Methods

Enterprise social network software platforms (ESNs) are increasingly being deployed in firms across almost every industry as a means of fostering employee collaboration. Although benefits in increased productivity, innovation, and employee engagement are highly touted, there is a high failure rate of these deployments. This often occurs because (1) there is a misapplied focus on technology adoption rather than adoption of the employee behaviors that are ultimately required to obtain those benefits, and (2) it is unclear what those behaviors are and how to measure them.

“Working Out Loud” is one possible framework for understanding and measuring the behaviors necessary …

Obtaining Genuine Family Involvement: Unpacking The System Of Care Values And Principles, Deborah A. Cohen

Theses and Dissertations--Social Work

Despite the federal government’s $1.5 billion investment between 1993 and 2010 to fund 164 separate community-based systems of care, there has been an extremely limited attempt to measure the impact of system of care. The impetus for this research is the struggle for how the value based concept of system of care is communicated within a community. While child mental health services researchers have published a number of randomized control trials to explore individual level supports for youth served in a system of care community, researchers have struggled to devise a way to measure system of care philosophy diffusion.

While …

Wheel Of Innovation : How Leaders' Attitudes And Behaviors Drive Disruptive Technology In The U.S. Navy, Eddy Wayne Witzel

Dissertations

Problem and Purpose

Innovative solutions in national defense are needed to respond to national security threats in our uncertain environment. Leader attitudes and behaviors have a substantial impact on innovation. Unfortunately we did not completely understand the effect of leader attitudes and behaviors on innovation and the team dynamics that lead to innovation, especially in the military. The purpose of this study was to determine how leadership attitudes and behaviors contribute to product innovation within the U.S. Navy and how leadership emerges within this complex adaptive system of innovation.

Method

The research was a qualitative design based on a multiple …

Naturalistic Decision Making In After-Action Review Meetings: The Implementation Of And Learning From Post- Fall Huddles, Roni Reiter-Palmon, Victoria Kennel, Joseph A. Allen, Katherine J. Jones, Anne M. Skinner

Psychology Faculty Publications

The purpose of this study was to add to our understanding of naturalistic decision making (NDM) in health care and how after-action reviews (AARs) can be utilized as a learning tool to reduce errors. The study focused on the implementation of a specific form of AAR, a post-fall huddle, to learn from errors and reduce patient falls. Utilizing 17 hospitals that participated in this effort, information was collected on 226 falls over a period of 16 months. The findings suggested that the use of self-guided post-fall huddles increased over the time of the project, indicating adoption of the process. Additionally, …

John Bruce, Jr. : A Sixty-Nine Year Leadership Journey Throughout Change In The United States Army, Joseph Rakocy

Dissertations

Problem and Purpose

The U.S. Army has changed radically in the 68 years since World War II ended, from uniforms to vehicles, from weaponry to organizational changes. While still the Army, its workforce has changed greatly in gender, ethnic, and age composition. John Bruce, Jr. saw many of these changes during his 69-year career as both soldier and executive. How this leader responded to the changes in the U.S. Army over nearly seven decades was the problem I explored. The purpose of the study was to describe how 94-year-old John Bruce, senior executive at the U.S. Army’s Tank-automotive and Armaments …

Contemporary Franco Americans: A Study Of Ethnic Identity, Help-Seeking Attitudes, And Values, Jessica L. Mayo

Antioch University Dissertations & Theses

Given the proximity to Canada, many French Canadians who immigrated to the United States between 1850 and 1950 settled within New England. This immigration resulted in a large population of French Canadian descendants, now considered Franco Americans, within this region. Despite the number of Franco Americans, mental health professionals in New England are offered limited knowledge on conceptualizing and treating this population. To respond to this need, the present study investigated the cultural values, ethnic identity, and professional psychological help-seeking attitudes of contemporary Franco Americans. It was hypothesized that Franco Americans would prioritize values in line with the group’s traditional …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

To Transform A Culture: The Rise And Fall Of The U.S. Army Organizational Effectiveness Program, 1970–1985, James Michael Young

Antioch University Dissertations & Theses

In the early 1970s, following a decade of social upheaval in the US and a traumatizing military defeat in Vietnam, a group of progressive army officers, armed with recent graduate degrees in the social and behavioral sciences, created a grass roots movement that soon led to the implementation of the largest organizational development program ever conducted. Wartime atrocities and chronic careerism in the Army officer corps, along with President Richard Nixon’s promise to create an All-Volunteer Force (AVF), opened up a window of opportunity for these progressives to promote transformational leadership theories grounded in humanistic psychology. In institutionalizing OD across …

Transformational Leadership And Creative Problem-Solving: The Mediating Role Of Psychological Safety And Reflexivity, Abraham Carmeli, Zachary Sheaffer, Galy Binyamin, Roni Reiter-Palmon, Tali Shimoni

Psychology Faculty Publications

Previous research has pointed to the importance of transformational leadership in facilitating employees' creative outcomes. However, the mechanism by which transformational leadership cultivates employees' creative problem-solving capacity is not well understood. Drawing on theories of leadership, information processing and creativity, we proposed and tested a model in which psychological safety and reflexivity mediate the effect of transformational leadership and creative problem-solving capacity. The results of survey data collected at three points in time indicate that transformational leadership facilitates the development of employees' creative problem-solving capacity by shaping a climate of psychological safety conducive to reflexivity processes. However, the findings also …

Gay, Straight, Or Slightly Bent? The Interaction Of Leader Sexual Orientation And Gender On Leadership Evaluations, Fred George Macoukji

USF Tampa Graduate Theses and Dissertations

Abstract

Existing research has shown that gender stereotypes regarding characteristics of men and women influence others' perceptions of their fit with organizational roles, including leadership roles (cf. Eagly & Karau, 2002). However, little research has examined stereotypes regarding other demographic characteristics (e.g., race, sexual orientation) and how they may interact with gender stereotypes to influence leadership evaluations. The current study examined whether leader gender and sexual orientation interact to influence subordinates' evaluations of leader effectiveness, likability, and boss desirability using an experimental design. In addition to examining whether leader gender and sexual orientation interacted to predict leader evaluations, the present …

Reflections On The Metamorphosis At Robben Island: The Role Of Institutional Work And Positive Psychological Capital, Wayne F. Cascio, Fred Luthans

Department of Management: Faculty Publications

Nelson Mandela and other political prisoners from South Africa were imprisoned on notorious Robben Island from the mid-1960s until the end of the apartheid regime in 1991. The stark conditions and abusive treatment of these prisoners has been widely publicized. However, upon reflection and in retrospect, over the years, a type of metamorphosis occurred. Primarily drawing from firsthand accounts of the former prisoners and guards, it seems that Robben Island morphed from the traditional oppressive prison paradigm to one where the positively oriented prisoners disrupted the institution with a resulting climate of learning and transformation that eventually led to freedom …

An Affair Not To Remember? It Might Help To Change Your Name, Man Cyndi Zhang, Xiaowei Luo

Research Collection Lee Kong Chian School Of Business

While a growing body of research has examined how organizations respond to institutional change, less examined is how institutional change can create opportunities for organizations to manage their public image. We propose that institutional change allows firms to leverage the ambiguity around the motive for image management and thus minimize audience’s unfavorable attribution of the motive. Specifically, we focus on an organization’s name change as a means of image management. From the audience’s standpoint, an organization could change its name as a result of having responded to institutional change, or to convey new strategic directions, or to manipulate the public …

Clinicians' Perceptions Of The Mental Health Of Gay Clients And The Effects Of Diversity Competency And Modern Homophobia, Joseph M. Longo

Electronic Theses and Dissertations

Attitudes within the psychological community regarding sexual minorities have evolved over time with a significant history of assigning pathology to lesbian, gay, and bisexual (LGB) clients. Though attitudes have shifted, prejudice has not disappeared. Modern forms of homophobia are less overt and subtler expressions of contempt, disapproval, or discrimination and are rooted in internal conflict. In mental health training programs, LGB clients have historically received little attention, failing to prepare professionals to competently work with this population; encouragingly, this trend is changing. The present study investigated how mental health clinicians assess the level of mental health of gay male clients …

The Effect Of Value Congruence On Work Related Attitudes And Behaviors, Wing Man Leung

Masters Theses and Doctoral Dissertations

Research has demonstrated that value congruence has the potential to influence work-related outcomes such as turnover intention (Amos & Weathington, 2008). However, few studies have evaluated the variables that may mediate the relationship between value congruence and work outcomes. The purpose of this study was to examine the mediating effects of job satisfaction and organizational commitment on the relationship between work value congruence and employee behaviors. An advertisement was placed on social networking websites to invite individuals to complete the questionnaire. The results revealed that job satisfaction and normative commitment mediated the relationship between work value congruence and turnover intention. …

Exploring Tacit Knowledge In Organizations, Andrea Plazas

HIM 1990-2015

There has been a growing prevalent interest to explore the role of knowledge in organizations. Bhardwaj and Monin (2006) identified the knowledge of individuals' as a valuable source of competitive advantage. An organizations well-rounded institutional memory- the organizations collective experiences (Rothwell & Poduch, 2004), fosters competitive advantage. There is a prevailing need to scrutinize the role of tacit knowledge in organizations and how it's hard to articulate nature makes it difficult for organizations to acquire and preserve institutional memory value. The aim of this review is to illustrate that tacit knowledge contributes significantly to the institutional memory value, expansion and …

The Effects Of Sexual Orientation And Behavioral Style On Perceptions Of Men's Leadership Potential And Effectiveness, Kristin Elizabeth Mann

College of Science and Health Theses and Dissertations

This study addressed a gap in the industrial-organizational psychology research by investigating perceptions of LGBTQ leaders in the workplace. Specifically, it investigated the theory that gay men and heterosexual women experience similar scrutiny and resulting discrimination when in leadership roles. Participants were 363 psychology students who evaluated an applicant for a managerial position. Participants scored the candidate’s leadership potential (hirability) and effectiveness based upon his resume, biography, and short video interview. The candidate’s sexual orientation (gay, heterosexual, control) and behavioral style (agentic/masculine, communal/feminine) were manipulated, for a resulting 2 x 3 research design. By integrating gender and leadership theories with …

Work Design Characteristics As Moderators Of The Relationship Between Proactive Personality And Engagement, Damon Thomas Drown

Dissertations and Theses

This study examines which and how trait relevant work design characteristics moderate the relationship between proactive personality and engagement. Proactive personality is defined as an individual's tendency to intentionally and directly affect change in their environment (Bateman & Crant, 1993; Crant, 2000). Previous research has been primarily focused on the positive aspects of proactive personality; to fill this gap, I used trait activation theory (Tett & Burnett, 2003) to identify which work characteristics will activate proactive personality to affect engagement and developed specific hypotheses about which work characteristics will attenuate the proactive personality engagement relationship. In the study I identified …

Implementing Dialectical Behavior Therapy For Adolescents In An Acute Inpatient Psychiatric Setting, Thomas Andrew Field

Dissertations, 2014-2019

Although evidence-based practices (EBPs) have been identified in the literature, insufficient information exists about how to successfully implement them. As a result, implementation efforts have been met with failures. Little is currently known about what affects the success of implementation efforts for best practices such as Dialectical Behavior Therapy for adolescents (DBT-A) in an acute inpatient psychiatric setting (AIPS). A longitudinal multiphase mixed methods case study examined an implementation effort to provide DBT-A in an AIPS over a 24-month period. The process of implementation was investigated through in-depth interviews, a focus group, and field observations. Six categories were identified that …

Score Reliability And Factor Similarity Of The Sociocultural Attitudes Towards Appearance Questionnaire-3 (Sataq-3) Among Four Ethnic Groups, Cortney S. Warren, David H. Gleaves, Liya M. Rakhkovskaya

Psychology Faculty Research

Background:This study evaluated the score reliability and equivalence of factor structure of the Sociocultural Attitudes towards Appearance Questionnaire-3 (SATAQ-3) [1] in a sample of female college students from the four largest ethnic groups in the USA.Methods:Participants were 1245 women who self-identified as European American/White (n = 543), African American/Black (n = 137), Asian American (n = 317), or Latina/Hispanic (n = 248). All completed the SATAQ-3 and a demographic questionnaire. To test the factor similarity and score reliability across groups, we used exploratory factor analysis and calculated Cronbach’s alphas (respectively).Results:Score reliability was high for all groups. Tests of factor equivalence …

Culturally Congruent Practices In Counseling And Psychotherapy: A Review Of Research., Timothy B. Smith

Faculty Publications

Are mental health interventions that are intentionally made congruent with clients’ cultural contexts more effective than traditional practices? If a large body of empirical data supports an affirmative response to this question, then multiculturalism may be deemed not only legitimate within but integral (primary) to mental health interventions. However, if the data are inconclusive or deemed inadequate, then multiculturalism will remain marginalized (secondary) as an egalitarian ideal, possibly worthy of public praise but privately labeled as “impractical” or worse. All other things being equal, empirical evidence should determine which path will be taken; this chapter will attempt to provide direction.

Applying Principles Of Psychology To Contemporary Society, Gary J. Burkholder

Walden Faculty and Staff Publications

No abstract provided.