Digital Commons Network^™

Social Network Dynamics For Open Source Software Projects, Y. Long, Keng Siau

Research Collection School Of Computing and Information Systems

Drawing on social network theories and previous studies, this research is an initial effort to explore the dynamics of the social network structure in Open Source Software (OSS) teams. Three projects were selected from SourceForge.net in term of their similarities as well as their differences. Monthly data were extracted from the bug tracking system in order to achieve a longitudinal view of the interaction pattern of each project. Social network analysis was used to generate the indices of network structure. The finding suggests that the interaction pattern of OSS projects evolves from a single hub at the beginning to a …

Analysis Of Psp-Like Processes For Software Engineering, Paul Jefferson Conrad

Theses Digitization Project

The purpose of this thesis is to provide the California State University, San Bernardino, Department of Computer Science with an analysis and recommended solution to improving the software development process.

Organizational Transformation Through Business Models: A Framework For Business Model Design, Peter Keen, Sajda Qureshi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Organizations are increasingly inter-connected as they source talent, goods and services from other organizations located in disparate parts of the world. They seek new ways of creating value for themselves, customers and partners. They operate outside and across traditional industry boundaries and definitions. These innovations have lead to a focus on business models as a fundamental statement of direction and identity. This paper highlights what is known about the business model concept and where and why it differs from more established concepts of business strategy. It illustrates how the application of business models has transformed organizations. The contribution of this …

Comparison Of Selected Survey Instruments For Software Team Communication Research, Raghava G. Gowda, Donald J. Polzella

Psychology Faculty Publications

One of the factors that influence task productivity is communication pertaining to task, resources, and organizational issues. The objective of this research is to explore the availability of validated survey instruments in the area of organizational and team communication and assess their applicability in software development team research. Based on past studies, we have selected six comprehensive instruments. This paper provides a brief summary of the instruments and the various dimensions that they cover. The instruments are classified using a Group Variable Classification System (GVCS - input-process - output - feedback) model for team research. As most of the instruments …

The Impact Of Financial Market And Resale Market On Firm Strategies, Zhiling Guo, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

The ever-increasing use of information technology (IT) in business transactions greatly expands firms? exposure to different electronic markets. This paper provides a framework to understand how firms can leverage different strategies across external financial markets and an internal resale market to improve overall profitability. We develop a model in which a group of risk-averse retailers sell a homogeneous product to their respective uncertain consumer markets. We study a scenario where an internal resale market can be constructed among the retailers and outside financial markets can be used to improve their ability to manage uncertainty. We identify strategies for retailers operating …

Competent Program Evolution, Doctoral Dissertation, December 2006, Moshe Looks

All Computer Science and Engineering Research

Heuristic optimization methods are adaptive when they sample problem solutions based on knowledge of the search space gathered from past sampling. Recently, competent evolutionary optimization methods have been developed that adapt via probabilistic modeling of the search space. However, their effectiveness requires the existence of a compact problem decomposition in terms of prespecified solution parameters. How can we use these techniques to effectively and reliably solve program learning problems, given that program spaces will rarely have compact decompositions? One method is to manually build a problem-specific representation that is more tractable than the general space. But can this process be …

Implementation Of Coeus Grant Management Software At The Desert Research Institute, Patricia Kingsmill

Regis University Student Publications (comprehensive collection)

The Internet and electronic commerce have opened up new opportunities for efficiency in research administration. Public Law 106-107 or the Federal Financial Assistance Improvement Act signed on November 20, 1999 and the President's Management Agenda have formally charged federal grant-making agencies with creating a single electronic system to find and apply for federal grant opportunities. In response to this directive, recipient organizations will need the ability to electronically prepare and submit proposal information and receive funding data from the sponsoring agency. This project reviews the implementation of a software package, MIT's Coeus Grant Management System, as a solution to the …

Supporting And Preparing Future Decision-Makers With The Needed Tools, Michael Wolf-Branigin

Journal of Modern Applied Statistical Methods

Supporting and Preparing Future Decision-makers with the Needed ToolsEducational and social service researchers and evaluators continue to develop advanced statistical methods. To ensure that our students have the essential skills as they enter direct service, the focus must be on assuring that they learn readily understandable methods that are appropriate for small samples and use repeated measures.

Evaluating The Effectiveness Of A Company's Online Health And Safety Training Program By Assessing Its Employees Perceptions And Knowledge., Jo Nell Maynard Mullins

Electronic Theses and Dissertations

A cross-sectional study was conducted to evaluate a company’s online H & S training program. The ABC Company’s online 8-hr HAZWOPER refresher course is based on current OSHA standard topics required for certification and principles flexible to fit site- or task-specific situations and conditions.

An 18-question survey was used to evaluate employee perceptions of online training compared to traditional classroom training. Perceptions were compared by demographic variables (e.g. gender, position, race, age and longevity with the ABC Company), which suggested that only age had an influence on employee response. Fifty-five percent of the employees surveyed preferred online training as compared …

Towards A Theoretical Framework Of Information Systems Development Success, Y. Long, Keng Siau, M. Ling

Research Collection School Of Computing and Information Systems

Information systems development (ISD) is a complicated process involving interconnected resources, objects, and outcomes. The importance of ISD has attracted long-term interests from both researchers and practitioners. Based on the input-process-output model, this paper developed a conceptual framework of ISD success through a systematic literature review. The paper argues that ISD is a comprehensive and interactive process among individuals, teams, and organization. These factors impact ISD process, and further affect ISD success.

Synthesizing E-Government Stage Models – A Meta-Synthesis Based On Meta-Ethnography Approach, Keng Siau, Y. Long

Research Collection School Of Computing and Information Systems

The growing interest in e-government raises the question of stages in e-government development. A few stage models for e-government have been proposed. Without a common e-government stage model, different research in e-government may be based on different stage models. This presents a difficulty in comparing and understanding different research results. In this research, we synthesize the existing e-government stage models so that there is a common frame of reference for researchers and practitioners in the area.

Synthesizing E-Government Stage Models – A Meta-Synthesis Based On Meta-Ethnography Approach, Keng Siau, Y. Long

Research Collection School Of Computing and Information Systems

The growing interest in e-government raises the question of stages in e-government development. A few stage models for e-government have been proposed. Without a common e-government stage model, different research in e-government may be based on different stage models. This presents a difficulty in comparing and understanding different research results. In this research, we synthesize the existing e-government stage models so that there is a common frame of reference for researchers and practitioners in the area.

Negotiation Of Software Requirements In An Asynchronous Collaborative Environment, Catherine Lowry Campbell

Dissertations

The effect of task structure and negotiation sequence on collaborative software requirements negotiation is investigated. This work began with an extensive literature review that focused on current research in collaborative software engineering and, in particular, on the negotiation of software requirements and the requisite collaboration for the development of such requirements. A formal detailed experiment was then conducted to evaluate the effects of negotiation sequence and task structure in an asynchronous group meeting environment. The experiment tested the impact of these structures on groups negotiating the requirements for an emergency response information system. The results reported here show that these …

Best Practices For Customer Resource Management (Crm), Richard Poirier

Regis University Student Publications (comprehensive collection)

This thesis will help to define the best practices for implementing a CRM (Customer Resource Management) system in corporate enterprises. The notion that CRM is just an Information Technology Software Application is shortsighted. CRM is a more global design incorporating vendors, supply chains, enterprises, and customers. In presenting this dissertation, I follow proven and respected processes in order to set a foundation that is necessary for a structured research framework to identify best practices in CRM systems.

A Study Of The Relationships Between End-User Information Systems Problems And Helpdesk Critical Success Factors In Higher Education, Richard Dale Parrott

CCAC Theses and Dissertations

In the last fifteen years, information technology (IT) customer support has increased in importance within higher education. The pervasiveness of computers and technology on the campus has allowed students, staff, and faculty to perform a multitude of tasks by controlling their own environments and setting their own priorities. Qualified professional system and user support services have lagged demand. The problem investigated in this study was end-users' satisfaction levels of the higher education helpdesk and how end-users' satisfaction levels affected a helpdesk manager's critical success factors performance and goals. In this study, the first goal was to identify the critical success …

Population And Sustainability, Geoffrey Mcnicoll

Poverty, Gender, and Youth

Sustainability refers to the preservation of human-valued natural capital—the resources that provide environmental services—at a level sufficient to assure the well-being of future generations. This Population Council working paper assess the effects on the total and per capita availability of those services. The degradation of environmental services—exemplified by the overuse of aquifers or (at a global level) of the atmospheric carbon sink—is a significant threat to sustainable development, one that is often exacerbated by population growth. The critical management issue in such cases is the design of effective governing institutions to restrain service demand and safeguard supply. Uncertainties arising from …

Dynamic Systems And Organizational Decision-Making Processes In Nonprofits, Jennifer S. Tucker, Jennifer C. Cullen, Robert S. Sinclair, Wayne Wakeland

Complex Systems Faculty Publications and Presentations

Social purpose organizations (SPOs) are nonprofit organizations that fulfill their social missions by seeking revenue from traditional business activities. SPOs often face difficulties attracting and retaining organizational members with the necessary mix of social and business skills and values. When coupled with resource limitations and an unstable environment, these issues create serious strategic challenges for leaders of small SPOs. In the present article, the authors describe several systems thinking concepts that may enable leaders to understand and therefore more effectively contend with the challenges of the SPO context. The authors also present a case study demonstrating the utility of systems …

Factors Impacting E-Government Development, Keng Siau, Y. Long

Research Collection School Of Computing and Information Systems

E-government is a way for governments to use new technologies such as the Internet to provide citizens with more convenient access to government information and services, to improve the quality of services, and to provide greater opportunities for citizens to participate in democratic institutions and processes. This research investigates factors impacting e-government development. Based on the growth theory and human capital theory from the economics literature, we hypothesize that information and computer technology, and human development are two factors impacting e-government development. The hypotheses were empirically tested using secondary data from the United Nations and the United Nations Development Programme. …

2004 Scholars And Artists Bibliography, Michael Schwartz Library, Cleveland State University, Friends Of The Michael Schwartz Library

Scholars and Artists Bibliographies

This bibliography was created for the annual Friends of the Michael Schwartz Library Scholars and Artists Reception, recognizing scholarly and creative achievements of Cleveland State University faculty, staff and emeriti

An Empirical Investigation On End-Users’ Acceptance Of Enterprise Systems, Fiona Fui-Hoon Nah, Xin Tan, Soon Hing Teh

Research Collection School Of Computing and Information Systems

Despite the huge investments by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less-than-satisfactory productivity improvements are common. End-users’ reluctance or unwillingness to adopt or use the newly implemented ERP system is often cited as one of the main reasons for ERP failures. To examine factors leading to the lack of end-user acceptance of ERP systems, we reviewed the literature on user adoption of IT in mandatory contexts, developed hypotheses to explain ERP user acceptance, and conducted a survey study to test the hypotheses. In particular, we examined end-users’ attitudes toward system use and symbolic adoption, …

Implementation Of An Individual Professional Development System Using A Web-Accessible Database, Edward R. Lovitt

CCAC Theses and Dissertations

Higher education is looking for ways to encourage new careers in education and retain current faculty working in the field. A successful working relationship between supervisors and faculty is crucial to continued attractiveness of a career in education. These shared relationships exist in "learning organization" models, which are used in professional development offerings that stress the importance of learning by individuals, as a way to benefit the entire institution.

This developmental study focused on building partnerships with supervisors and faculty. These partnerships require contracts or individual development plans that can be reviewed for progress and modified for future needs. The …

Software Development Productivity And Cycle Time Reduction, Victor A. Clincy

Faculty Articles

Increasing software developers' productivity and reducing the software development process' cycle time are key goals for organizations responsible for building software applications. This paper proposes four major areas impacting an organization's ability to increase developer productivity and reduce development cycle time. The four areas are (1) organizational structure and climate, (2) reward system, (3) software development process and (4) the use of software design and testing tools.

Long-Range Transportation Planning In Utah: Executive Summary, Dale Blahna, Joanna Endter-Wada, Steve Burr, Michael Butkus, Douglas Gibbons, Christina Klien, Judith Kurtzman, Douglas Reiter

Environment and Society Faculty Publications

This is the Executive Summary of the 2003 Utah Department of Transportation (UDOT) Benchmark Study. The study involved two phases and the USU research team produced two final reports, one for each phase of the research project, and an overarching Executive Summary. The purposes of the 2003 UDOT Benchmark Study conducted by Utah State University (USU) were to provide the Utah Department of Transportation (UDOT) with information for use in its statewide, long-range transportation plan and to provide benchmark data for tracking trends over time. The study was conducted jointly by the Institute for Outdoor Recreation and Tourism and the …

Erp Implementation: Chief Information Officers’ Perceptions Of Critical Success Factors, Fiona Fui-Hoon Nah, Kathryn M. Zuckweiler, Janet Lee-Shang Lau

Research Collection School Of Computing and Information Systems

This article reports the results of a survey of Chief Information Officers (CIOs) from Fortune 1000 companies on their perceptions of the critical success factors in Enterprise Resource Planning (ERP) implementation. Through a review of the literature, 11 critical success factors were identified , with underlying subfactors, for successful ERP implementation. The degree of criticality of each of these factors were assessed in a survey administered to the CIOs. The 5 most critical factors identified by the CIOs were top management support, project champion, ERP teamwork and composition, project management, and change management program and culture. The importance of each …

Inside Unlv, Gian Galassi, Carol C. Harter, Gale Sinatra

Inside UNLV

No abstract provided.

Cio Lateral Influence Behaviors: Gaining Peers' Commitment To Strategic Information Systems, Harvey Enns, Sid L. Huff, Christopher A. Higgins

MIS/OM/DS Faculty Publications

In order to develop and bring to fruition strategic information systems (SIS) projects, chief information officers (CIOs) must be able to effectively influence their peers. This research examines the relationship between CIO influence behaviors and the successfulness of influence outcomes, utilizing a revised model initially developed by Yukl (1994). Focused interviews were first conducted with CIOs and their peers to gain insights into the phenomenon. A survey instrument was then developed and distributed to a sample of CIO and peer executive pairs to gather data with which to test a research model. A total of 69 pairs of surveys were …

Lessons Learned From Efforts At Institutional Change: Case Studies Of Six Ocept Institutions, T. G. Chenoweth, M. K. Kinnick, R. D. Walleri

Journal of Mathematics and Science: Collaborative Explorations

As one part of a multifaceted evaluation of the Oregon Collaborative for Excellence in the Preparation of Teachers (OCEPT), a case study approach was used to enable a deeper understanding of how a diverse group of six institutions attempted to achieve OCEPT goals and to learn more about factors that facilitated or hindered their efforts. Multiple sources of data were used, with heavy reliance on a series of on-site interviews. The analytical framework included a "depth" and "pervasiveness" typology of institutional change and a view of change as encompassing "meaning," "organization," and "effects." While goals and accomplishment levels, as well …

A Comparative Analysis Of Design Techniques For The Construction Of An Expert System For Aircraft Engine Diagnostics, Mitch Raton

CCAC Theses and Dissertations

The lack of knowledge and understanding of diagnostic aircraft propulsion systems causes inappropriate problem diagnosis. Because of increasing complexity, technicians are incapable of performing the necessary tasks in accordance with standard regulations. More sophisticated systems are needed today to "assist" the user technician in decision-making. This work provided a study of rule-based and frame-based expert system techniques to determine the most appropriate solution in the domain of complex diagnosis using large amounts of deterministic data. The study produced a framework that facilitates the diagnosing of faults on aircraft engines, thus reducing the burden on the aircraft mechanic regardless of experience …

Democratizing Science, Management, And Public Policy In The Missouri River Ecosystem: A Pilot Study Of Agricultural Producers' Amenability To Adaptive And Collaborative Management, Meghan Sittler

School of Natural Resources: Dissertations, Theses, and Student Research

Agricultural stakeholder involvement is central to the National Academy of Sciences' (NAS) National Research Council (NRC)(2002) recommendation for development and implementation of adaptive, ecosystem management principles, as well as the definition of a new management regime for the Missouri River. This document represents a pilot study of fifteen agricultural producers in three counties, Atchison County, Missouri, Fremont County, Iowa, and Otoe County, Nebraska, who were contacted via telephone and completed structured interviews. The interview questions centered upon the producers' relationship to the river, perceptions of the current management of the river, and willingness to support and participate in a proposed …

Enterprise-Wide Strategic Information Systems Planning For Shanghai Bell Corporation, Y. Long, Fiona Fui-Hoon Nah, Z. Zhu

Research Collection School Of Computing and Information Systems

In response to increasing competition and technological advancement, Shanghai Bell Co., Ltd., a leading telecommunications enterprise located in Shanghai, China, carried out a major initiative to develop its next generation Information Technology/Information Systems (IT/IS) strategic plan. The initiative was prompted by limitations of its current enterprise application systems where the systems were neither able to keep up with the evolving needs due to organizational change nor satisfy the increasing demands for information sharing and data analysis. This case describes the environmental and organizational context of Shanghai Bell Corporation, and the problems and challenges it encountered in developing an enterprise-wide strategic …