Digital Commons Network^™

Incentivizing Cyber Security Investment In The Power Sector Using An Extended Cyber Insurance Framework, Jack P. Rosson, Mason J. Rice, Juan Lopez Jr., R. David Fass

Faculty Publications

Collaboration between the DHS Cybersecurity and Infrastructure Security Agency (CISA) and public-sector partners has revealed that a dearth of cyber-incident data combined with the unpredictability of cyber attacks have contributed to a shortfall in first-party cyber insurance protection in the critical infrastructure community. This research explores the foundations of insurance theory and adopts behavioral manipulation methods to incentivize cyber-security investment. We validate the model by applying power industry performance data from 2013-2015 to assess risk facing the industry. Results show that the model can successfully discriminate between individual power companies as well as geographic regions on the basis of risk …

Cooperation In Community Colleges, Frederic S. Gore

USF Tampa Graduate Theses and Dissertations

With the mounting pressures on institutions of higher education to do more with limited resources, the opportunity to collaborate with other colleges has emerged as a viable tool to create efficiencies and obtain valuable knowledge otherwise unattainable by an institution, even if that collaboration takes place with a competing institution. Enterprise resource planning (ERP) systems are critical to managing student information and college operations, but can be challenging for colleges to implement. Consortia present a unique solution to colleges to address gaps in their expertise and skills needed to achieve a successful ERP implementation. This study explores the factors that …

Exploring The Relationships Of Email Overload, Stress And Burnout In Social Workers, Lisa M. Lowrie

Social Work Doctoral Dissertations

Technostress is the inability to cope with information and communication technology which may result in stress and burnout. Email overload, stress, and burnout among social workers is a phenomenon that may impact retention in social and human service organizations. This mixed methods design uses the transactional theory of stress as the theoretical framework for measuring the relationship of email overload (email invasion, email volume, and email rapid response extraction) to stress and burnout in the social work workforce. This dissertation also explores the generational cohort, gender, and social work degree as predictors of email overload. Participants in this study were …

Gamification Of Enterprise Systems, Fiona Fui-Hoon Nah, Brenda Eschenbrenner, Craig C. Claybaugh, Perry B. Koob

Business and Information Technology Faculty Research & Creative Works

Enterprise systems have become an integral part of an organization's operations. However, they also pose many challenges to organizations from the perspective of implementation, user training, as well as use and acceptance. Without effective usage, enterprise systems may not be able to provide the strategic or competitive advantages that organizations desire. Therefore, organizations may consider gamification to enhance training, acceptance, and usage. We discuss the various ways in which enterprise system challenges can be addressed through the lens of gamification and present a framework for gamification of enterprise systems. The framework is comprised of basic principles and key design elements …

Towards Secure Data Flow Oriented Multi-Vendor Ict Governance Model, Lars Magnusson, Patrik Elm, Anita Mirijamdotter

International Journal of Business and Technology

Today, still, ICT Governance is being regarded as a departmental concern, not an overall organizational concern. History has shown us that implementation strategies, which are based on departments, results in fractional implementations leading to ad hoc solutions with no central control and stagnation for the in-house ICT strategy. Further, this recently has created an opinion trend; many are talking about the ICT department as being redundant, a dying out breed, which should be replaced by on-demand specialized external services. Clearly, the evermore changing surroundings do force organizations to accelerate the pace of new adaptations within their ICT plans, more vivacious …

An Approach To Information Security For Smes Based On The Resource-Based View Theory, Blerton Abazi

International Journal of Business and Technology

The main focus of this proposal is to analyze implementation challenges, benefits and requirements in implementation of Information Systems and managing information security in small and medium size companies in Western Balkans countries. In relation to the study, the proposal will focus in the following questions to investigate: What are the benefits that companies mostly find after the implementation of Information Systems has been implemented, efficiency, how to they manage security of the information’s, competitive advantage, return of investments etc. The study should give a clear approach to Information Systems implementation, information security, maintenance, measurable benefits, challenges companies have gone …

Gamification Of Enterprise Systems, Fiona Fui-Hoon Nah, B. Eschenbrenner, C. Claybaugh, P. Koob

Research Collection School Of Computing and Information Systems

Enterprise systems have become an integral part of an organization’s operations. However, they also pose many challenges to organizations from the perspective of implementation, user training, as well as use and acceptance. Without effective usage, enterprise systems may not be able to provide the strategic or competitive advantages that organizations desire. Therefore, organizations mayconsider gamification to enhance training, acceptance, and usage. We discuss the various ways in whichenterprise system challenges can be addressed through the lens of gamification and present a frameworkforgamificationofenterprisesystems. Theframeworkiscomprisedofbasicprinciplesand key design elements of gamification, as well as their application to enterprise systems. The specific principles of …

Assessing The Effectiveness Of Computer Science Rpps: The Case Of Cafecs, Erin Henrick, Steven Mcgee, Ronald I. Greenberg, Lucia Dettori, Andrew M. Rasmussen, Don Yanek, Dale F. Reed

Computer Science: Faculty Publications and Other Works

Research Practice Partnerships (RPPs) are a relatively

recent development as a potential strategy to address the

complex challenges in computer science education. Consequently,

there is little guidance available for assessing the effectiveness of

RPPs. This paper describes the formative evaluation approach

used to assess the progress of the first year of the formalized RPP,

Chicago Alliance for Equity in Computer Science (CAFE´CS).

This paper contributes to the RPP literature by providing a case

study of how an RPP effectiveness framework can be adapted

and used to inform partnership improvement efforts in computer

science education.

Signals For The Future: New Ways To Tackle Nuclear Risk, Erika Gregory, Editor, Tim Maly, Editor, Center For Complexity

N Square Innovators Network

N Square is a hands-on alliance between staff, funders, and advisors working together to bring new ideas, people, and perspectives to nuclear arms control. At the heart of N Square is the Innovators Network, a vibrant community of cross-sector leaders prototyping and piloting breakthrough approaches including open intelligence platforms, movement-building tools, and innovative uses of technologies such as blockchain, AI, and machine learning to verify arms control agreements. Innovators Network fellows are visionary leaders who recognize the opportunities embedded within tough challenges. They're scientists, game designers, Hollywood screenwriters, global security gurus. They're inventors, branding specialists, diplomats, Gen-Y satellite imagery analysts, …

Strategies To Recruit Skilled Workers In Manufacturing, Ina Renee Rawlinson

Walden Dissertations and Doctoral Studies

Manufacturing hiring managers in the United States who fail to implement adequate recruitment strategies for skilled production workers experience reduced profits and sustainability challenges. The purpose of this multiple case study was to explore the strategies that successful manufacturing hiring managers in North Carolina used to recruit skilled production workers to sustain business profitability. Inductive analysis was guided by the human capital theory, and trustworthiness of interpretations was strengthened by member checking. The population for the study consisted of 4 business leaders who demonstrated the use of effective recruitment strategies to sustain profitability in manufacturing businesses in southeastern North Carolina. …

Strategizing Effective Succession Planning For Information Technology Executives, Michael Barr

Walden Dissertations and Doctoral Studies

Organizations across the United States lose hundreds of millions of dollars each year due to the lack of effective succession planning for information technology executives. The purpose of this single case study was to explore strategies for the development and implementation of effective succession plans for future information technology executives. Bass and Avolio's transformational leadership theory was the conceptual framework for this study. The 3 participants were selected based upon their roles as executives in technology-related positions and their experiences with succession planning. Data were collected using semistructured interviews with these executives from a company headquartered in Kansas City, Missouri. …

Strategies Nonprofit Leaders Use To Achieve Financial Stability Through Sustainable Funding, Jerel Lynnette Colemon

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations fail to achieve financial stability to meet their mission and vision without sustainable funding. The achievement of fiscal sustainability is the most pressing challenge facing the nonprofit sector. Through the lens of the balanced scorecard model, the purpose of this multiple case study was to explore strategies that nonprofit organization executive leaders used to secure sustainable funding for financial stability. Data were collected from semistructured interviews with 5 executive directors of nonprofit organizations in Ohio and a review of their organizational documents relevant to sustainable funding. Data were analyzed using Yin's 5-step process for analysis. The …

A Study Of Perceptions On Incident Response Exercises, Information Sharing, Situational Awareness, And Incident Response Planning In Power Grid Utilities, Joseph Garmon

Electronic Theses and Dissertations

The power grid is facing increasing risks from a cybersecurity attack. Attacks that shut off electricity in Ukraine have already occurred, and successful compromises of the power grid that did not shut off electricity to customers have been privately disclosed in North America. The objective of this study is to identify how perceptions of various factors emphasized in the electric sector affect incident response planning. Methods used include a survey of 229 power grid personnel and the use of partial least squares structural equation modeling to identify causal relationships. This study reveals the relationships between perceptions by personnel responsible for …

Innovation Strategies For A Global Manufacturing Business, Sachin Kakaji Ramteke

Walden Dissertations and Doctoral Studies

Some global manufacturing businesses fail to reach an adequate level of financial

performance within 5 years. The purpose of this single case study was to explore

innovation strategies that business leaders of a global machinery manufacturing company

in northwestern Illinois used to increase profit margins. The conceptual frameworks for

this study included the holistic innovation model and the disruptive innovation theory. A

purposeful sample of 9 business leaders who had more than 5 years of experience in the

manufacturing industry and more than 2 years of experience using innovation strategies

participated in the study. Data were collected from semistructured in-depth …

Examination Of Adoption Theory On The Devops Practice Of Continuous Delivery, Andrew John Anderson

Walden Dissertations and Doctoral Studies

Many organizations have difficulty adopting advanced software development practices. Some software development project managers in large organizations are not aligned with the relationship between performance expectancy, effort expectancy, social influence, and facilitating conditions, as moderated by experience, with intent to adopt the DevOps practice of continuous delivery. The purpose of this study was to examine the statistical relationships between the independent variables—performance expectancy, effort expectancy, social influence, and facilitating conditions, as moderated by experience—and the dependent variable of behavioral intent to adopt a continuous delivery system. Venkatesh, Morris, Davis, and Davis's unified theory of acceptance and use of technology provided …

Leadership Characteristics In Flexible Information Technology Environments, Chrisilia Bristow

Walden Dissertations and Doctoral Studies

Researchers have found that a positive correlation exists between information technology (IT) flexibility, IT effectiveness, and strategic alignment in organizations. It has been determined that within inflexible IT environments maintainability is reduced and key business factors become at risk. An IT flexibility measurement matrix was developed to assess IT flexibility however leadership characteristics were not identified for measurement with that model. Determining the leadership characteristics needed for IT flexibility was the purpose of this multiple case study. Leveraging the empowerment, situational leadership, IT-business equilibrium, and complexity change theories, the research questions were focused on the leadership characteristics exhibited by organizational …

Knowledge Transfer Strategy Implementation In Contract Organizations, Delano Clyde Hudson

Walden Dissertations and Doctoral Studies

Despite economic perils of government shutdowns, foreclosures, bankruptcies, and employee layoffs, some contract leaders consistently fail to implement knowledge transfer strategies that could improve production and profitability and maintain operational readiness when employees transition in and out of the organization. The conceptual framework for this descriptive research study was Nonaka and Takeuchi's socialization, externalization, combination, and internalization model for knowledge creation. A purposive sample of 20 leaders from 2 contract organizations within the south central United States with at least 10 years of experience in contracting were interviewed. Member checking was used for reliability of the synthesized interviews, and triangulation …

Incorporating Data Governance Frameworks In The Financial Industry, Tarlochan Singh Randhawa

Walden Dissertations and Doctoral Studies

Data governance frameworks are critical to reducing operational costs and risks in the financial industry. Corporate data managers face challenges when implementing data governance frameworks. The purpose of this multiple case study was to explore the strategies that successful corporate data managers in some banks in the United States used to implement data governance frameworks to reduce operational costs and risks. The participants were 7 corporate data managers from 3 banks in North Carolina and New York. Servant leadership theory provided the conceptual framework for the study. Methodological triangulation involved assessment of nonconfidential bank documentation on the data governance framework, …

Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver

Walden Dissertations and Doctoral Studies

Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed using …

“It’S Hard To Get Your Head Around Something Like This”: Figurative And Intense Language For Sensegiving During Severe Weather Coverage, Robert W. Prestley

Theses and Dissertations--Communication

During high-impact weather events like Hurricane Harvey, broadcast meteorologists take on the role of sensegiver, as they develop frameworks to help their viewers make sense of the storm. These frameworks are communicated through rhetorical choices evident in the language the meteorologists use to describe the storm’s threat and impact. This study investigates the rhetorical choices of KHOU broadcast meteorologists during Hurricane Harvey in order to make sense of the disaster, using an inductive thematic analysis. The results indicate that the KHOU broadcasters framed Harvey figuratively as an all-encompassing monster and a heat-seeking machine. The meteorologists used emotionally intense language to …

Project Managers’ Communication Strategies For Team Collaboration In Software Development, John Rubena Wani

Walden Dissertations and Doctoral Studies

Effective communication among team members in software development projects is increasingly significant for the success of the project. Successful software projects are the catalyst for achieving profitability objectives and creating shareholder value in organizations. The purpose of this single case study was to investigate communication strategies information technology (IT) project managers used for successful team collaboration in software development. The population for this study comprised senior IT project managers. The project managers had supervision responsibilities from a midsized IT company in Alberta, Canada. The sociotechnical theory guided this study as the conceptual framework. Data were collected from semistructured interviews with …

Exploring Firm-Level Cloud Adoption And Diffusion, William J. Wood

Walden Dissertations and Doctoral Studies

Cloud computing innovation adoption literature has primarily focused on individuals, small businesses, and nonprofit organizations. The functional linkage between cloud adoption and diffusion is instrumental toward understanding enterprise firm-level adoption. The purpose of this qualitative collective case study was to explore strategies used by information technology (IT) executives to make advantageous enterprise cloud adoption and diffusion decisions. This study was guided by an integrated diffusion of innovation and technology, organization, and environment conceptual framework to capture and model this complex, multifaceted problem. The study’s population consisted of IT executives with cloud-centric roles in 3 large (revenues greater than $5 billion) …

Assessing The Effects Of Communication Media Affordances And The Awareness Of Media Security On Knowledge Sharing Behavior, Linda C. Greene

CCAC Theses and Dissertations

Global Software Development (GSD) team members engage in intellectual activities that involve sharing business domain knowledge and technical knowledge across geographical areas, which is crucial to the successful development of software. In global software development, media choice may influence how virtual teams create and share knowledge. As digital technology advances and organizations become more digitally transformed, current communication theories for media selection lack the explanation to the complicated phenomena with the use of advanced media technologies. There have been many studies focused on the effectiveness of media, but they did not include user’s understanding of system security and its influence …

Exploring Strategies For Implementing Information Security Training And Employee Compliance Practices, Alan Robert Dawson

Walden Dissertations and Doctoral Studies

Humans are the weakest link in any information security (IS) environment. Research has shown that humans account for more than half of all security incidents in organizations. The purpose of this qualitative case study was to explore the strategies IS managers use to provide training and awareness programs that improve compliance with organizational security policies and reduce the number of security incidents. The population for this study was IS security managers from 2 organizations in Western New York. Information theory and institutional isomorphism were the conceptual frameworks for this study. Data collection was performed using face-to-face interviews with IS managers …

A Case Study On Social Media As An Effective Management Tool, Appolloh Omolloh

Walden Dissertations and Doctoral Studies

In small businesses in the United States, specifically those with fewer than 10 employees,

leaders may be skeptical of and resistant to the use of social media in their management

operations. Management literature does not indicate clear and effective guidelines and

policies detailing small marketing firms use of social media. The purpose of this

qualitative case study was to explore the perceptions of small marketing firm leaders

about the resources and knowledge needed for effective use of social media as a

management tool. Emerson's social exchange theory grounded the study. The study

targeted owners and managers of small marketing firms …

Knowledge Sharing And Customer Relations In Mobility, Katie Dyretha Moore

Walden Dissertations and Doctoral Studies

After the events of September 11, 2001, inadequacies in how government organizations and agencies shared knowledge and communication with defense mission partners became readily apparent. A reasonable U.S. government information technology expectation is the integrated use of mobile phones across organizations and agencies. Yet, it is difficult to meet this expectation, as the provisioning process for mobile devices can be different for each government organization or agency. The Department of Commerce National Institute of Standards and Technology does not set provisioning standards, and organizations and agencies determine policies tailored to their particular needs. Using Schein's theory on organizational culture, the …

Strategies For Not-For-Profit Sustainability, Latesha Slappy

Walden Dissertations and Doctoral Studies

Leaders of not-for-profit organizations could benefit from learning how to build a sustainable organization to help ensure that their organizations could continue to provide valuable services to the community for the future. The purpose of this single case study was to explore the fundraising strategies and donor development skills that leaders used to create a sustainable organization. Five purposefully selected leaders of a not-for-profit organization in Michigan, with experience in implementing effective fundraising strategies and fostering donor development skills for a sustainable business, participated in the study. Transformational leadership was the conceptual framework. The data collection process entailed face-to-face semistructured …

Sustainability Education And Organizational Change: A Critical Case Study Of Barriers And Change Drivers At A Higher Education Institution, Edwin E. Akins Ii, Elizabeth Giddens, David Glassmeyer, Amy Gruss

Faculty Articles

Integrating sustainability within institutions of higher education can have a tremendous impact on students, faculty, and the larger community. Sustainability efforts also experience many barriers to implementation within higher education contexts. A change management perspective can help characterize these barriers and ways to overcome them. In this critical case study, we use a process model to examine the kinds of barriers Kennesaw State University (KSU) has faced regarding implementation of academic sustainability and to evaluate change drivers that can advance sustainability during a time of leadership change. The process model evaluates barriers and change drivers according to published frameworks, and …

Role Assigning And Taking In Cloud Computing, Shafaq Naheed Khan, Mathew Nicho, Haifa Takruri, Zakaria Maamar, Faouzi Kamoun

All Works

© 2019 - IOS Press and the authors. All rights reserved. The widespread use of cloud computing (CC) has brought to the forefront information technology (IT) governance issues, rendering the lack of expertise in handling CC-based IT controls a major challenge for business enterprises and other societal organizations. In the cloud-computing context, this study identifies and ranks the determinants of role assigning and taking by IT people. The study's integrative research links CC and IT governance to humane arrangements, as it validates and ranks role assigning and taking components through in-depth interviews with twelve IT decision-makers and forty-four Information Systems …

Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed

Walden Dissertations and Doctoral Studies

Disengaged employees in the information technology industry lead to decreased productivity, increased absenteeism, poor job performance, higher employee turnover, and reduced organizational effectiveness. The purpose of this multiple case study was to explore the leadership strategies that information technology leaders used to improve employee engagement. The transformational leadership theory was the conceptual framework for this study. Data were collected through semistructured interviews with 3 leaders of information technology companies in Illinois and a review of company documents. Data were analyzed through thematic analysis and using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 emergent themes …