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Study Of Characteristics Of Effective Online Help Systems To Facilitate Nurses Interacting With Nursing Information Systems, Yiyu Qiu, Ping Yu
Study Of Characteristics Of Effective Online Help Systems To Facilitate Nurses Interacting With Nursing Information Systems, Yiyu Qiu, Ping Yu
Dr Ping Yu
Topic area and paper objectives: Through identifying characteristics of Online Help System (OHS) that could facilitate nurses effectively interacting with information system, this paper proposes a framework that could guide the development of OHS written for a Nursing Information System (NIS). Background and concise literature review: User training is an important mechanism to guarantee the success of information system implementation. This is particularly true for a user group such as nurses. When faced with unfamiliar tasks, a user requires assistance to get the system to work. An OHS is supposed to be helpful in such situation. However, to date it …
Critical Factors For The Successful Introduction Of Information And Communication Technologies Into Health Care Organisations, Ping Yu, Hui Yu, Tracey Mcdonald
Critical Factors For The Successful Introduction Of Information And Communication Technologies Into Health Care Organisations, Ping Yu, Hui Yu, Tracey Mcdonald
Dr Ping Yu
The paper discusses critical factors for the successful introduction of information and communication technologies (ICT) into health care organisations. The proven evidence around the world suggests that introducing health ICT is a mutual transformation process that actively involves people, organisation and technology. The key people factors include personal attributes of the change agent, user ownership and positive user attitudes. The organisational facilitators are adequate funding, strong leadership and project management, integration of IT with work practices, managing change and end user expectations, and end user training and support. User friendly and useful systems can be achieved by involving both management …
A Multi-Method Approach To Evaluate Health Information Systems, Ping Yu
A Multi-Method Approach To Evaluate Health Information Systems, Ping Yu
Dr Ping Yu
Systematic evaluation of the introduction and impact of health information systems (HIS) is a challenging task. As the implementation is a dynamic process, with diverse issues emerge at various stages of system introduction, it is challenge to weigh the contribution of various factors and differentiate the critical ones. A conceptual framework will be helpful in guiding the evaluation effort; otherwise data collection may not be comprehensive and accurate. This may again lead to inadequate interpretation of the phenomena under study. Based on comprehensive literature research and own practice of evaluating health information systems, the author proposes a multimethod approach that …