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Softening Resistance Toward Diversity Initiatives: The Role Of Mindfulness In Mitigating Emotional White Fragility, Vatia P. Caldwell

Industrial-Organizational Psychology Dissertations

When examining racial equity within organizations, a common theme is the failure of many organizations to address whiteness in their organizations (i.e., White supremacy, White privilege, White dominant culture). Decentering whiteness is key in racial equity work (Grimes, 2002). However, the process of decentering whiteness often results in backlash from Whites also known as White fragility (DiAngelo, 2011). This backlash impedes the organization from moving towards racial equity by upholding the racial status quo. The purpose of the current study is to further explore the role mindfulness plays in racial-equity work within organizations. Specifically, a mindfulness intervention was tested for …

The Relationship Between Automation Threat And Employee Related Outcomes Using Support As A Buffer And Moderated By Transformational And Transactional Leadership, Monica Garcia

Electronic Theses, Projects, and Dissertations

The introduction of automation in the workforce has negative effects that go beyond technological job displacement. The process of introducing automated systems creates stress in employees, which may relate to lower performance. The purpose of this study was to examine the relationship between automation threat and employee-related outcomes such as self-efficacy, means efficacy, and employability and how social support, organizational support, and instrumental support can help buffer against this type of threat. Furthermore, transformational and transactional leadership styles of the manager/supervisor were examined, as they related to the various types of support. Two hundred sixty-nine working adults completed the study …

Development And Validation Of A Global Competency Framework For Preparing New Graduates For Early Career Professional Roles, Mark Strong, Gary J. Burkholder, Emily Solberg, Amy Stellmack, William Presson, Jean-Bernard Seitz

Higher Learning Research Communications

Objectives: The current objectives include the development of a global competency model applicable across a wide range of jobs, industries, and geographies for university graduates entering the workplace.

Method: The competency model was developed utilizing a global panel of subject matter experts and a validation survey of over 25,000 students, faculty, staff, and employers across more than 30 countries.

Results: The results showed substantial consistency for the importance and criticality ratings of the competencies, with Achieving Objectives, Analyzing and Solving Problems, Adapting to Change, Communicating Orally, Learning and Self-Development, Making Decisions, Planning and Organizing, and Working Well with Others as …

The Relationship Between Authentic Leadership And Resilience, Moderated By Coping Skills, Alice E. Stark

Industrial-Organizational Psychology Dissertations

Organizations with leaders high in authentic leadership behaviors tend to experience more positive outcomes both on an organizational level as well as on an individual level. One potential explanation for the positive outcomes is that authentic leadership enhances leader resilience in a positively linear fashion. However, other literature suggests that authenticity is not always beneficial for the leader and that, at high levels, it can even be detrimental as leaders become more transparent and convicted about their values and goals independent of the situation. One underlying reason for conflicting theories may be the coping skills that leaders use in combination …

A Near Miss: The Lived Experiences Of Telecommunication Technicians’ Injurious Accidents And Near Misses, Bridgette M. Hester, Patricia I. Fusch

The Qualitative Report

Due to a dearth in the literature, this study was conducted to explore the lived experiences of telecommunication field technicians who have experienced near miss and injurious accidents. Using protection motivation theory (PMT), we sought to explore if, after an accident, a technician would alter behaviors and insights regarding safety practices while executing their job duties. Participants for this qualitative phenomenological study included six telecommunication technicians with an average of 19 years’ experience and who had experienced an injurious or near miss accident at work. Findings suggested that after experiencing such an event, technicians demonstrated PMT characteristics including a heightened …

Milwaukee Progress Update- Identifying Barriers & Working Through Solutions, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Staff voice is an important element of organizational culture, or the behavioral norms and expectations that characterize a work environment. According to the developers of the Availability Responsiveness Continuity (ARC) model, these norms and expectations direct the way employees in a particular work environment approach their work, specify priorities, and shape the way work is done. The Division of Milwaukee Child Protective Services (DMCPS) is a child welfare agency that experienced significant leadership change in recent years and, like other agencies nationwide, has struggled with a decade of staff turnover. In partnership with the Quality Improvement Center for Workforce Development …

The Effects Of Covid-19 On Organizational Trust, Hannah Ferriell, Courtney Keim

River Cities Industrial and Organizational Psychology Conference

Organizational trust is vital to the psychological health of employees and is related to a myriad of benefits (job satisfaction, work engagement; Chughtai, Byrne, & Flood, 2015; Shockley-Zalabak, Ellis, & Winograd, 2000). Unfortunately, many employees do not trust their employers, which implies that the organizations for which those employees work may be missing out on the positive effects associated with trust (American Psychological Association, 2018). Organizational change can exacerbate feelings of distrust (Morgan & Zeffane, 2003). Due to the COVID-19 pandemic, organizations across the world are now having their employees work from home and are instituting new safety precautions, examples …

Empowering Nurses Of Minority In The Face Of Incivility And Bullying: Through The Lens Of Phenomenology, Corrine Floyd

Dissertations

Abstract

Up to 85% of nurses have reported exposure to incivility in the workplace (Hunt & Marini, 2012). The often-subtle nature of incivility toward nurses in a minority population may partially explain why it remains a problem. Healthcare organizations realize the need for civility to counter the high turnover rate, staff shortages, and low job satisfaction reported by nurses, but lack understanding of how nurses of a minority population perceive incivility and bullying. This study aimed to answer the research question how do nurses with minority representation experience incivility and bullying versus empowerment in the workplace? A descriptive phenomenological design …

Communicating Validity Information To Differentially Experienced Audiences: The Effects Of Numeracy And Nontraditional Metrics, Nathaniel M. Voss, Christopher J. Lake

Personnel Assessment and Decisions

One of the biggest challenges facing organizational researchers is convincing practitioners to adopt evidence-based personnel selection practices such as the structured interview. In this study, we examined the effects of nontraditional validity metrics and numeracy by presenting validity information about the structured interview to audiences with differing amounts of interview experience (students, working adults, and hiring managers). The results indicated that nontraditional metrics were associated with higher understanding, more positive attitudes, and greater perceptions of the usefulness of the structured interview. These effects were constant across differing levels of numeracy. Additionally, the results revealed that nontraditional metrics result in more …

Organizational Dissent: The Implications Of Race And Dissent Outcomes, Siera N. Bramschreiber

Masters Theses & Specialist Projects

Dissent, the public expression of a minority perspective, is valuable to organizations due to its connections with improving decision-making processes within teams. The current study sought to integrate what is known about diversity in thought and diversity in people and how this influences the dissent process. Specifically, I examined if positive perceptions of dissenters (i.e., worthy of respect or courageous) differ based on the race of the dissenter. Second, I examined if stories of successful articulated dissent influence subsequent willingness to dissent. In developing a scenario to manipulate dissent outcomes ranging from negative outcomes (i.e., hostility) to positive outcomes (i.e., …

Fighting Dirty In An Era Of Corporate Dominance: Exploring Personality As A Moderator Of The Impact Of Dangerous Organizational Misconduct On Whistleblowing Intentions, Keith Andrew Price

Industrial-Organizational Psychology Dissertations

As instances of corporate wrongdoing continue to rise globally, the opportunity and need for individual whistleblowers to act as a check on corporate power are also rising. Whistleblowing efforts represent a unique challenge to the power asymmetry that exists between an individual employee and the organization. Due to the serious, pervasive harm to employees and consumers that can stem from organizational misconduct, efforts to identify indicators of whistleblowing likelihood can potentially provide a significant means of prevention. This study used a vignette method to present two different levels of harm occurrence, by manipulating the timing of the consequences of a …

Examining Follower Perceptions Of The Relationships Between Public Sector Leadership Behavior And Personality Traits, Robert Perez

Theses & Dissertations

To fill a gap of leadership research in the public sector, conducted in a municipal government department, in a southwestern United States city of over 1,000,000 residents, this quantitative survey research examined the relationships between 66 observer ratings (response rate of 46.15% from a sample of 143 participants) of a department director’s level of the Big Five personality traits, measured by the NEO Five-Factor Inventory-3 (NEO-FFI-3), and transformational leadership as measured by the Multifactor Leadership Questionnaire 5X (MLQ 5X). Demographic data was collected to examine potential relationships between the NEO-FFI-3 and MLQ 5x ratings. To compare the self-other ratings, the …

Helping Employees Help The Environment: An Intervention To Increase Environmental Organizational Citizenship Behaviors (Ocb-E) Via A Subtle Stimulus, Rebecca C. Garden

Psychology Theses & Dissertations

Researchers’ understanding of the relationships between environmentally-oriented organizational citizenship behaviors (i.e., OCB-Es) and other workplace variables have improved since the turn of the century, but both our comprehension of the behaviors and the effectiveness of interventions targeting them require much more investigation. Further, there is very little research that examines the role of positive affect in promoting these behaviors, even though scholars have suggested that it may be the “silver bullet” (Kals & Müller, 2012) to facilitating employees’ voluntary environmental actions. To that end, the aim of the current research is to take an initial step towards understanding how organizations …

Growing And Sustaining Effective Leadership, Jacob Theut

Research Horizons Day Posters

No abstract provided.

Exploring The Relationship Between Perceived Interpersonal Influence And Citizenship Behavior: The Mediating Roles Of Social Identity And Team Member Exchange, Laura Sywulak

Dissertations, Theses, and Capstone Projects

Social or interpersonal influence has been widely studied in both social and organizational psychology, however no research to date has examined how perceptions of one’s ability to influence their coworkers impacts work-related attitudes and behavior. Experimental work in lab settings provides evidence that successfully influencing others consistently leads to increased helping behavior (Bruno, 2013; Bruno et al., 2008; Sywulak, Sommer & Bourgeois, 2013), but the relationship between influence and helping has not been studied in an organizational setting. Further, while several mediating mechanisms have been tested, how perceived influence leads to helping is still unknown. I present a study that …

Change From The Middle: A Grounded Theory Approach On Middle Manager-Initiated Organizational Change From A Southeast Asian Context, Marcial Orlando A. Balgos Jr, Emerald Jay D. Ilac

Psychology Department Faculty Publications

Prior studies on the strategic influencing done by middle managers emphasized on a unidirectional sensemaking and failed to explore how middle managers utilized discursive capabilities in engaging stakeholders in change projects. To forward this, we used the Leader-Member Exchange (LMX) theory as embedded within the power distant cultural norms of Philippine society. Using the LMX model as frame, we aimed to understand how middle managers position and navigate themselves to promote change upward in the organizational hierarchy. Respondents for this study were middle managers in small or mid- sized companies reporting to a business unit with subordinates working under them. …

The Effect Of Economic Conditions On The Prevalence Of Abusive Supervisory Behaviors: A Cross-Temporal Meta-Analysis, Xinyue Zhao

Electronic Theses and Dissertations, 2020-2023

The antecedents of abusive supervisory behaviors have been largely examined at the individual and organizational level. Hardly any attempts have been made to investigate abusive supervisory behaviors in a context broader than the organization. I try to answer the question "does a recession really unleash abusive supervisory behaviors?" by conducting a cross-temporal meta-analysis to examine the effect of economic conditions on the prevalence of abusive supervisory behaviors. Considering economic conditions as an antecedent to abusive supervisory behaviors provides a more comprehensive understanding of the phenomena. I proposed four reasons to explain how economic conditions affect employee's perception of abusive supervisory …

What Do You Do When You Are Bored? Outcomes And Moderators Of Job Boredom, Mitchell Eid

Electronic Theses and Dissertations, 2020-2023

While little research on job boredom currently exists, most has focused on its connection to outcomes which are harmful to organizations. However, there is research that suggests boredom may have a positive relationship to creativity. The current study hypothesized that job boredom would be positively related to workplace creativity and that this relationship would be moderated by openness to experience. The current study also attempted to replicate previous research linking job boredom to counterproductive work behavior with boredom proneness as a moderator. Data were collected from 219 participants through a self-report survey on MTURK and analyzed with moderated regression analyses. …

Do You Speak Hadoop? An Analytics Tutorial Of The Latest Tech In Big Data, And How You Can Utilize Them In Hr., Maira Compagnone, Jessica Harris, Philip Hinson, Yalcin Acikgoz

River Cities Industrial and Organizational Psychology Conference

Organizations are increasingly using big data and analytics in decision-making, and HR is no exception to this trend. Applications of big data analytics are becoming common in HR with advanced tools being developed for this purpose. However, despite having a good grasp of the basic research methodologies, I-O and HR professionals generally lack the knowledge and skills to use big data analytics in their practice. In addition, the latest guidelines for education and training in industrial-organizational psychology do not even mention the terms “big data” and “analytics”, showing that this concern also extends to graduate education, and the literature is …

A Matter Of Time: Exploring Survival Analysis Through Cybersecurity, Rachel Whitman, Ana Kriletic, Daniel Svyantek

River Cities Industrial and Organizational Psychology Conference

Despite the impact of employee behavior on organizational security, the topic of cybersecurity historically remains the responsibility of Information Security Management researchers and Information Technology professionals. However, the exponential increase in the prevalence and repercussions of cyber-related incidents invites collaboration between the fields of I-O Psychology and cybersecurity. The proposed presentation discusses the potential for I-O Psychology to contribute to cybersecurity efforts while demonstrating the fundamentals and applicability of survival analysis.

How Your I-O Psychology Training Has Prepared You Handle The Big, Complex, And Scary World Of Data Analytics, Shawn M. Bergman

River Cities Industrial and Organizational Psychology Conference

Organizations, looking for new ways to collect and harness big data, are scouring the Internet in search of untapped outlets of information about job applicants and are using analytics on their internal big data generated by internal HRIS and processes. Despite being experts in organizational systems, quantitative and research methodologies, human behavior, and organizational change, human resource professionals are often intimidated by big data and analytics and are left out of critical analytic business planning, implementation, and evaluation conversations. While it is undeniable that technology has the capability to enhance human resource decision-making, the strong emphasis on technology also highlights …

Framing Matters: The Influence Of Group-Image Threat On Reactions To Affirmative Action Policies, Kisha S. Jones, Anuradha Anantharaman, Anjali Bhatt

Personnel Assessment and Decisions

Affirmative action (AA) attempts to rectify the institutional effects of prior employment discrimination toward minority groups. Although AA has played a large role in increasing workplace diversity, organizations may vary in their perspectives towards diversity itself, ranging from a sole focus on increasing diversity to appreciating the value diversity may add. Support for AA has been considered as a form of White identity management (Knowles, Lowery, Chow, & Unzueta, 2014) and is impacted by the extent to which White people experience group-image threat to their racial identity. Our findings suggest that the level of group-image threat experienced by White people …

Are You Ready For Change Part 1, Pivot Nw Research

Blog

No abstract provided.

Effectiveness Of Exceeding Expectations And Demonstration Of Concerns For Repairing Trust In Collaborative Relationships, Kyi Phyu Nyein

Theses and Dissertations

Interpersonal trust in collaborative relationships has been found to lead to positive outcomes, such as satisfaction, perceived leadership effectiveness, teamwork, and successful organizational change (Fulmer & Gelfand, 2012). However, trust can decline naturally or can be broken due to unmet expectations as trust involves expectations of positive intentions from another individual or positive outcomes from the relationship (Bhattacharya, Devinney, & Pillutla, 1998). In order to continue and achieve successful collaboration, trust must be repaired using different trust repair strategies such as providing apology or denying the responsibility. The current research examines exceeding expectations and demonstration of concerns as two understudied …

Catalytic Leadership: How A President's Language Influences National Outcomes, Codieann Dehaas, Fei Lu, Paul Yost, Stormy Mccarragher, Mackenzie Allison, Jessie Cannon

School of Psychology, Family, and Community Research Conference

This study investigated the extent to which potential-focused leader language (inclusive, future-focused, and honest) is catalytic. An analysis of US presidential speeches found language was related to historian ratings, unskilled worker wages, and an enduring legacy (internet and book references), but unrelated to social (e.g., patents) and societal (e.g., prison population) outcomes.

Validation Of External Organizational Justice Assessment Through Replication, And Examination Of Extraversion, Core Self-Evaluations, And Self-Monitoring As Moderators Of The Relationship Between External Organizational Justice And Organizational Outcomes: A Two-Part Dissertation, Clifton E. Luther

Doctoral Dissertations

In the first portion of this two-part dissertation, I attempted to replicate the findings published in Toaddy (2012), illustrating the relationships between External Organizational Justice (EJ) and a collection of organizational outcomes. In the second portion, I examined how the variables of Extraversion, Core Self-Evaluations (CSE), and Self-Monitoring (SM) moderate the relationships that were established in Toaddy (2012). The implications of this research attempted to illustrate the role that self-assessed personality factors can play in explaining and predicting the behavior of employees due to their perceptions of moral/immoral behaviors of their employers toward external entities. Cases that illustrate the importance …

The Ei Leadership Model: From Theory And Research To Real World Application, Kelly Dyjak Leblanc

Dissertations, 2014-2019

Whether a leader or the led, we all can point to examples of ineffective leadership – poor decision making, a lack of vision, inattention to morale, ineffective communication, systemic tendencies toward obstruction, and so forth. Similarly, most of us can identify characteristics that we do and do not esteem in the leaders we have known. The consequences of not attending to what actually is happening at these deep, complex, and interacting levels can mean the difference between success and failure from a leadership and organizational standpoint. The overarching purpose of applying the present leadership model to a real world organizational …

Sustainability In Quality Improvement And Patient Safety Initiatives, Angelo P. Giardino, Eileen R. Giardino

Journal of Nursing & Interprofessional Leadership in Quality & Safety

The question often asked of a quality improvement initiative is whether the improvement process has been sustained within the organization. Rarely is the question answered satisfactorily. The sustainability of an improvement process is important as it justifies the investment of human and financial capital. The term 'evaporation of improvements' addresses the dilemma that between 33% to 70% of all innovations are reportedly not sustained (Fleiszer, Semenic, Ritchie, Richer, & Denis, 2015) . This evaporation of improvement captures the frustrating inability of many institutions to maintain the achieved improvement after the newness of the initial effort wears off (Buchanan, Fitzgerald, & …

Exploring The Relationships Of Email Overload, Stress And Burnout In Social Workers, Lisa M. Lowrie

Social Work Doctoral Dissertations

Technostress is the inability to cope with information and communication technology which may result in stress and burnout. Email overload, stress, and burnout among social workers is a phenomenon that may impact retention in social and human service organizations. This mixed methods design uses the transactional theory of stress as the theoretical framework for measuring the relationship of email overload (email invasion, email volume, and email rapid response extraction) to stress and burnout in the social work workforce. This dissertation also explores the generational cohort, gender, and social work degree as predictors of email overload. Participants in this study were …

Milwaukee Selects A Workforce Intervention: Organizational Culture & Climate, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Division of Milwaukee Child Protective Services (DMCPS) of the Wisconsin Department of Children and Families (DCF) will be implementing and testing an organizational culture and climate intervention called ARC, which stands for Availability, Responsiveness, & Continuity. ARC is an organizational change process that has improved outcomes in mental health settings by: 1) introducing core principles to guide service improvement efforts, 2) embedding research-based organizational components for service improvement, and 3) fostering attitudes necessary for ongoing service improvement. DMCPS employs approximately 185 State employees. These employees conduct initial child protective service assessments, oversee ongoing case management services delivered by private …