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Teams In Library Technical Services, Jack G. Montgomery Jr., Contributor, Rosann Bazirjian, Editor, Rebecca Mugridge, Editor

University Libraries Faculty & Staff Book Gallery

Whether because of budget and staffing concerns or issues with productivity and output, technical services teams have come into being in many organizations. In Teams in Library Technical Services, editors Rosann Bazirjian and Rebecca Mugridge present research and case studies demonstrating what these reasons are and how the use of teams has been and should be applied to libraries. Everything from describing the various types of teams and how to manage them—especially in academic libraries—to exploring recurring themes on the relationships between professional and support staff, the changing roles of librarians, and how managers and teams address issues such …

An Investigation Of The Impact Of The Pace Of Change In Post -Ipo Corporate Governance On Firm Performance, Son A. Le

Doctoral Dissertations

In this study, I examine the impact of changes in post-IPO corporate governance on firm performance. Changes in corporate governance affect firm performance in various ways. Some theories such as agency and resource dependence theories predict that fast-paced change in post-IPO corporate governance will enhance firm performance. Other theories such as the resource-based view offer the opposite prediction that slowpaced change is more beneficial for firm performance. I, therefore, develop competing hypotheses regarding the impact of change in post-IPO corporate governance on firm performance.

IPO firms have unique characteristics. They are often small, young firms. As a matter of fact, …

A Double-Edged Sword: Organizational Culture In Multicultural Organizations, Mary G. Trefry

WCBT Faculty Publications

The primary premise explored in this paper is that organizational culture has the potentialfor even greater impact in multicultural organizations than mono-cultural ones because an organization's culture can intensify both the benefits and the challenges of employee cultural diversity, and thus indirectly, affect organizational performance, organizational learning and competitive advantage. The assumptions underlying this contention and relationships among variables that contribute to the impact are explored in this paper, along with practical organizational implications.

This study analyzes the dimensions of the 'vitality of development' of banking systems. Fuzzy synthetic decision analysis was used to construct and evaluate an index of …

Change Leadership In Small Enterprises: Evidence From Singapore, Thomas Menkhoff, Yue Wah Chay

Research Collection Lee Kong Chian School Of Business

Leading change processes in an enterprise is a challenge for many entrepreneurs. Numerous elements influence the outcomes of such transformation processes, including the adopted change leadership style, the implementation skills of the entrepreneur, the particular scenario of change in terms of urgency of change and resistance, the scale of change as well as macro variables. This article sheds light on the change leadership approaches of small Chinese entrepreneurs in Singapore. It aims at examining widespread common-sense assumptions that æAsianÆ small entrepreneurs adopt mostly directive-coercive (autocratic) change leadership approaches. We argue that there is indeed a great diversity and heterogeneity amongst …

Health Literacy: The Knowledge And Experiences Of Senior Level Baccalaureate Nursing Students, Catherine M. Cormier

LSU Doctoral Dissertations

The purpose of this study was to assess the health literacy knowledge and experiences of senior level baccalaureate nursing students enrolled at state universities in Louisiana. Three hundred and sixty-one students from eight baccalaureate nursing programs agreed to participate in the study. The Health Literacy Knowledge and Experience Survey (HL-KES) was utilized to measure the health literacy knowledge and experiences of participants. Participants were able to identify low socioeconomic groups as high risk for low health literacy skills and were strongly aware of the consequences associated with low health literacy skills. Knowledge gaps were evident in the following areas: identifying …

Performance Evaluation Models For Strategic Decision-Making: Towards A Hybrid Model, Geraldina Villalobos Quezada

Dissertations

Performance management systems serve strategic, administrative, and developmental purposes; therefore, their role in an organization cannot be overestimated. As a function of this strategic role, different evaluation models have been developed and implemented by organizations: BSC, CIPP, TQM, Six Sigma, and AOP.

Following a review of current evaluation theory and practice models that focus on improving strategic decision-making in organizations, four research questions were developed that sought to identify the interrelationships, evaluation components, evaluation indicators, data collected to support the evaluation,evaluation implementation protocols, quantitative and qualitative analyses, outcomes, and critical factors of the BSC and CIPP models.

A multiple case …

Assessment Centers: Recent Developments In Practice And Research, Filip Lievens, George C. Thornton Iii

Research Collection Lee Kong Chian School Of Business

In an assessment center, candidates who participate in various simulation exercises are evaluated by a multiple trained assessors on job-related dimensions. Examples of commonly used simulation exercises are role-plays, presentations, in-baskets, or group discussions. For nearly fifty years, assessment centers have remained a popular approach for managerial selection and development (Spychalski, Quinones, Gaugler, & Pohley, 1997), and they have been shown to have substantial validity (Thornton & Rupp, 2004). Assessment centers are also very much an international affair as they are used around the globe (Byham, 2001; Kudisch, Avis, Fallon, Thibodeaux, Roberts, Rollier, & Rotolo, 2001; Sarges, 2001). Over the …

An Evaluation Of The Lsu Agricultural Center's Agriculture Leadership Development Program, 1988-2004, Michele Abington-Cooper

LSU Doctoral Dissertations

The purpose of this study was to determine if participants in the LSU AgCenter’s Agricultural Leadership Development Program have increased their leadership skills and become more involved in agricultural and community issues. The target population for this study was the 252 graduates of Classes I - VIII of the LSU Ag Leadership Program. This was a descriptive study using quantitative data. The questionnaire was developed from a review of the literature and instruments from related research. It was validated by a panel of experts from the LSU School of Human Resource Education and Workforce Development and the LSU AgCenter. The …

The Influence Of Solo Performance Opportunities On Self-Reported Levels Of Musical Performance Anxiety Among Undergraduate College Music Majors, Carol W. Larsen

LSU Master's Theses

Musical performance anxiety (MPA) is a concern for most college age musicians. While low to moderate levels of MPA may enhance performances for some musicians, too much “stage fright” can seriously hinder the quality of solo performances. Musicians use several techniques to manage MPA. One of these, desensitization, involves repeated exposure to solo performance opportunities. The purpose of this study was to determine if a relationship existed between the number and type of public solo performances completed and the level of self-reported performance anxiety among students pursuing baccalaureate degrees in music at a research extensive university in the southern United …

What Do Self And Peer Ratings Really Measure?, Gary J. Greguras, Chet Robie, Robert J. Koenigs, Marise Born

Research Collection Lee Kong Chian School Of Business

No abstract provided.

A Local Market Analysis Of Various Exempt And Non-Exempt Positions At A Community Mental Health Provider, Stephanie Wallace

Honors Theses

Market analysis of pay structure for employees of Summit Pointe using data from two surveys, CompData (Compensation Data Michigan) and ASE (American Society of Employers-Southwest Michigan Region).

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

A Theory Of Effective Computer-Based Instruction For Adults, Janis Sue Lowe

LSU Doctoral Dissertations

Computer-based instruction (CBI) was considered the technological phenomenon to revolutionize education and training. Today, the Internet and computer technology are reported to have significantly altered the education landscape (Johnson & Aragon, 2002). The rapid advances in technology, the need for lifelong learning, and the growth of non-traditional students have encouraged the use of the computer as a method of instructional delivery. Evaluating the effectiveness of CBI as a whole technology is very difficult. The inability to measure effectiveness is attributable in part to the fact that CBI is not just one component, but a complex range of services and activities …

Expert Knowledge And The Role Of Consultants In An Emerging Knowledge-Based Economy, Hans-Dieter Evers, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

In the emerging globalised knowledge society/economy, a group of professionals, namely experts and consultants gain in importance. The paper discusses the following issues: Who are these experts and consultants? Why is this group of knowledge workers strategically important and why is their importance - socially in terms of number of persons and economically in terms of output or turnover - growing? How can we explain the increasing professionalisation of consultants? How do they gain their expertise and which role does academic knowledge play in professional attainment? How do consultants package and apply expert knowledge? What are the challenges experts and …

An Analysis Of Role Conflict And Role Ambiguity Among Air Force Information Management Professionals, Michele E. Johnson

Theses and Dissertations

The role of enlisted Air Force Information Management professionals has been expanded beyond traditional boundaries to include a new area of responsibility called workgroup management. Workgroup management duties include front-line support for the life-cycle management of information, maintenance of desktop computers and networks, development and management of web pages, performance of initial system diagnostics, and management of client workstation configuration and software. Anecdotal evidence suggested the new, broader role of workgroup manager, combined with the fact that the majority of these individuals are assigned to positions in non communications units, may promulgate role conflict and role ambiguity. Role theory literature …

Issues And Challenges Of Corporate Change Initiatives In Singapore's Small Business Sector, Thomas Menkhoff, Benjamin Loh, Lena Kay

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Change Management: A Guide To Effective Implementation By Robert A Paton And James Mccalman, 2001, Response Books, New Delhi, Pp 280, Price: Rs 450, Devi Akella

IIMB Management Review

Change Management: A Guide to Effective Implementation examines how organizations can respond effectively to rapid technological, market, and competitive changes. Paton and McCalman present practical models and strategies for managing organizational transformation, emphasizing the integration of technological, structural, and people-oriented solutions. The book discusses environmental analysis, systems approaches, project management, intervention strategies, and the role of managers and change agents in facilitating change. It also explores the concept of the learning organization as a framework for continuous adaptation and improvement. Supported by real-life case studies, the book serves as a practical guide for managers, consultants, and management educators.

Human Resource Development Programs For Overseas Assignments In The Asia-Pacific: A Study Of Managers In Singapore, A. Ahad M. Osman-Gani, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

Asia-Pacific region form a major arena of increasing interest for overseas business operations. In this regard, human resource development (HRD) issues are found to play significant roles in major international business decisions. Yet little is known about the international HRD programs and practices employed by companies to train and develop managers for this dynamic region. This paper presents the empirical findings of a study on the relative importance of training on several key factors that are crucial to companies for their managers to succeed in overseas assignments in the Asia Pacific region. The study is based on a sample of …

Performance Improvement Or Training : What Is The Difference?, Travis Kramer

Graduate Research Papers

The issue of training or performance improvement in the corporate workplace is of vital importance to trainers, instructional designers, and human resource development specialists. Recent research indicates a need to reach beyond training to performance improvement.

This review provides insight into how training was conducted in the past, focusing on training that was specific to the task, compared to how training is conducted today. Today's organizations focus on improving the performance of the organization's employees. The use of knowledge management systems has emerged in initiatives that seek to improve an organizations performance.

In the future, it is recommended that training …

2002 Rosabeth Moss Kanter Award For Excellence In Work-Family Research Publication, Center For Families, Center For Work And Families

Center for Families Publications

No abstract provided.

Persistence And Visibility Of Group Faultlines: A Theoretical Model Of The Effect Of Group Culture And Team Identity On The Group Faultlines-Organizational Conflict Link, Katerina Bezrukova, Karen A. Jehn, Madhan Gounder

Psychology

We expand the group faultline theory by taking into account the relative importance of various demographics within the group that can trigger the formation of strong group faultlines. We draw on group faultline theory (Lau & Murnighan, 1998), social identity and categorization theories (Turner & Tajfel, 1986), social dominance theory (Sidanius & Pratto, 1999), and evolutionary psychology (Kurzban & Leary, 2001) to predict how group faultlines affect conflict. We propose that the visible demographic characteristics (age, race, and gender) will be more influential than the non-visible (education, tenure, and function) in determining the interaction patterns within the group (Thatcher & …

The Roles And Attributes Of Human Resource Leaders During Organizational Restructuring, Alison Anne Brown

Dissertations

Problem. As the number of organizations involved in major restructuring increases, Human Resource (HR) leaders find themselves in a labyrinth of evolving roles. How might they facilitate the organization's desire to successfully wed human needs and experiences to profit expectations and strategies?

Purpose. This qualitative study seeks to increase understanding of the dual role played by human resource leadership, as they are both survivors and facilitators of organizational restructuring. It answers the overarching question: What are the unique contributions made by HR leaders to the organizational restructuring process?

Methodology. Through a purposive sampling process, 11 HR leaders were identified who …

An Examination Of The Accuracy Of Slogans Related To Assessment Centres, Filip Lievens

Research Collection Lee Kong Chian School Of Business

To diffuse new management fads or to promote existing management practices slogans are often used. In this study eight slogans regarding assessment centres were retrieved from brochures of consultancy agencies and were compared to empirical research. These slogans were that assessment centres work, are expensive, fair, have a potent influence on candidates, protide insight into candidates' personality, and are not prone to trainability effects. Other slogans include that trained assessors speak the same language and that candidate reactions are positive. Resulting from this comparison a more fine-grained picture of the strengths and weaknesses of assessment centres emerges. In particular, it …

Change Leadership In Organizations: The Case Of Singapore's Small And Medium-Sized Enterprises, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh

Research Collection Lee Kong Chian School Of Business

The essay is based on a survey of organizational change management practices in small and medium-sized enterprises (SMEs) in Singapore which was conducted by the authors between 1999 - 2001 in collaboration with the Singapore Chinese Chamber of Commerce & Industry (SCCCI). The study was aimed at examining the adaptability and change readiness of Singapore’s SMEs and their owners vis-à-vis the rapidly changing external business environment, as exemplified by the process of economic globalization, intense competition, technology development and the Asian crisis. A total of 101 companies responded to the survey which revealed some surprising facts about the adaptability and …

A Comparison Of Louisiana Secondary Career And Technical Teachers And Academic Teachers On Learning Type And Perception Of School Climate, Tracy Andries Beard

LSU Doctoral Dissertations

The purpose of this study was to investigate the relationship between Louisiana public secondary school teachers' primary learning type and teaching area; and the influence of learning type and teaching area on the teacher's perception of school climate. A total of 293 Louisiana public secondary school teachers participated in the study. An instrument with three parts was used to collect data for this study: demographics, Learning Type Measure and Organizational Health Inventory. Over two-thirds of the respondents were female. Mean age was 43 years and mean teaching experience was 16.41 years. Over three-fourths of respondents were white while over 50% …

Factors Affecting Exchange Relationships Among Subordinates And Supervisors: A Study Of Military Officers, Laurie K. Richter

Theses and Dissertations

This research examined the effect of organizational structure on the relationships between subordinates and their supervisors using measures of leader-member exchange (LMX), mentoring effectiveness, perceived organizational support (POS), perceived opportunities for promotion, job satisfaction, affective commitment, and intent to remain. The sample obtained included 147 subordinate Air Force traditional Civil Engineer officers, Explosive Ordnance Disposal (EOD) officers, Bioenvironmental Engineer officers, and 27 squadron commanders at 19 Air Force bases. The methods of multiple analysis of variance and structural equation modeling were used to evaluate five research questions and nineteen hypotheses. Overall, no differences were found between the types of subordinate …

Key Factors Predicting The Effectiveness Of Organizational Change, Shreen Ahmad

Student Works (2000-2009)

Change management is the process of continually renewing an organization's direction, structure and capabilities to serve the ever-changing needs of the external and internal customers. Mastering strategies for managing change is more important today since the rate of change is greater than at any other time in history. Research shows that many change initiatives, even those undertaken by organizations with the best of intentions, are often destined for failure. It is therefore imperative for organizations to develop and implement strategies for successful organizational change. Many authors have provided guidelines on the principles and practices underlying the effective management of change. …

Downsizing : An Analysis Of Organisational Strategies And Human Resource Management Outcomes, Cecil A. Clabaugh

Theses: Doctorates and Masters

The objective of this research was to examine the relationship between loss and retention of key employees in downsizing organisations and organisational performance. The purpose of this was to develop an understanding of the organisational performance that results when downsizing organisations are unable to retain their key workers. The secondary objective of the research was to examine the factors that make up a downsizing organisation's employee selection process in order to determine how these factors affect loss and retention of key workers. The research was guided by a theoretical framework developed by Kozlowski et al (1993) and Thornhill and Saunders …

Continuing Professional Development Towards Employee Empowerment In Manpower Training: A New Domain Of Organisational Strategy, Joseph S.L. Yip

International Vocational Education and Training Association (IVETA) Conference

In response to the growing complexity and dynamics of global environment, the key to success is to encourage employee to be responsible for the success or failure of the enterprise. The process for securing that employee involvement and creating change is employee empowerment. This paper provides an overview of the employee empowerment considerations pressing upon the managers’ attitude and proposes an overall empowerment process management model and training curriculum in effective quality service delivery. It also reports on a case study investigating the current and potential existence, implementation and levels of training in empowering management styles in ten international property …

Organizational And Individual Effects On The Reporting Of Wrongdoing In The Workplace, Brian M. Stumpe

Theses and Dissertations

The study focuses on the organizational context in which the act of whistle-blowing occurs within organizations. The study suggests that many aspects of the context in which whistle-blowing actually occurs may be within the span of control of managers. Thus, management can possibly take steps to after certain aspects of the organizational context and ensure that organizational members are willing to report wrongdoing observed within their organization. To fulfill this objective, the study analyzes survey responses taken from military members' and civilian employees' responses to a 1997 survey distributed throughout the Aeronautical Systems Center (ASC), Wright Patterson Air Force Base …