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How Leadership Styles Can Effectively Alleviate Some Of The Organizational Stressors Of Food-Plant Workers, Latarshe Mccuthin Jan 2026

How Leadership Styles Can Effectively Alleviate Some Of The Organizational Stressors Of Food-Plant Workers, Latarshe Mccuthin

Theses and Dissertations

This applied dissertation was designed to investigate how leaders in the food processing industry perceive their management style and how they may alleviate some job related employee stress. There was no management training at the organization; the only training provided was for food safety for certification and licensure procedures. Once a year, the company listed a management course, but the supervisors had to pay for it without reimbursement. Further, although the course was available, most supervisors did not know of it.

The researcher developed semi-structured, in-depth interviews to answer the research questions regarding how supervisors perceived leadership styles, strategies, and …


The Effectiveness Of Behavioral Skills Training In Enhancing Teachers’ Ability To Write Specific, Measurable, And Individualized Iep Goals Targeting Quality-Of-Life Skills, Emilia Endean Jan 2026

The Effectiveness Of Behavioral Skills Training In Enhancing Teachers’ Ability To Write Specific, Measurable, And Individualized Iep Goals Targeting Quality-Of-Life Skills, Emilia Endean

Theses and Dissertations

This applied dissertation sought to assess the effectiveness of a behavior skills training (BST) protocol in improving teacher behaviors for writing high-quality individualized education plan (IEP) goals that target quality-of-life (QoL) domains. High-quality IEP goals that target both academic and functional repertoires are required by the Individuals with Disabilities Education Act (2004) and are essential for students with disabilities to achieve meaningful outcomes. BST is an effective intervention for teaching a variety of skills. No prior research has explicitly examined the application of BST for teacher professional development in writing IEP goals.

This single-subject study used a time-lagged multiple probe …


The Continuity And Fluidity Between Emergent Literacy Skills And Literacy Acquisition, Shiesha D. Otokina Jan 2026

The Continuity And Fluidity Between Emergent Literacy Skills And Literacy Acquisition, Shiesha D. Otokina

Theses and Dissertations

This research study was undertaken because emergent literacy skills are crucial in helping children develop their reading abilities. Research suggests that early intervention is a key strategy for closing the achievement gap, and that early literacy skills develop as early as when children begin to communicate verbally and nonverbally. Studies show that the larger a child's vocabulary is, the quicker they learn to read.This study examined the significance of reading development and a child’s ability to acquire reading skills across the stages of reading acquisition.

This study compared student scores in the experimental and control groups to determine whether the …


General And Special Education Teachers’ Collaboration And Co-Teaching Experience In Inclusive High School Classrooms, Pascale Atouriste Jan 2026

General And Special Education Teachers’ Collaboration And Co-Teaching Experience In Inclusive High School Classrooms, Pascale Atouriste

Theses and Dissertations

This qualitative descriptive study explored the collaboration and co-teaching experiences of general and special education high school teachers in inclusive high school classrooms in Florida. Guided by Pratt's achieving symbiosis theory, the study addressed three re-search questions concerning teachers' perceptions of (a) the benefits of co-teaching and collaboration, (b) the challenges they encounter, and (c) the strategies they find most helpful. Data were collected through semi-structured interviews with 10 general and special education teachers at a public high school in Florida and analyzed using Braun and Clarke's six-step reflexive thematic analysis procedure.

Six themes emerged from the data. For RQ1, …


Estudio De Necesidades De Formación Continua Del Maestro En Las Áreas De Matemáticas Y Lectoescritura Para La Enseñanza De Estudiantes De Preescolar En Head Start, Briseida Benítez González Jan 2026

Estudio De Necesidades De Formación Continua Del Maestro En Las Áreas De Matemáticas Y Lectoescritura Para La Enseñanza De Estudiantes De Preescolar En Head Start, Briseida Benítez González

Theses and Dissertations

La presente disertación aplicada fue diseñada con el propósito de identificar las necesidades de formación continua del maestro preescolar en la enseñanza de matemáticas y lectoescritura en el programa Head Start en el Municipio de Humacao en Puerto Rico. La investigación respondió a tres preguntas de investigación donde se identificaron los componentes metodológicos de alfabetización temprana, así como en matemáticas, necesarios para mejorar la calidad de la enseñanza en preescolar. Para el diseño de esta investigación se utilizó el método cuantitativo con un enfoque descriptivo experimental de carácter exploratorio transversal. La muestra estuvo constituida por 33 educadores y los datos …


Does Integrating Parental Involvement In Therapy Improve Behavior In Children With Attention Deficit Hyperactivity Disorder?, Pamela Lassiter Jan 2026

Does Integrating Parental Involvement In Therapy Improve Behavior In Children With Attention Deficit Hyperactivity Disorder?, Pamela Lassiter

Theses and Dissertations

The research problem was the lower success rate of interventions for children with attention deficit hyperactivity disorder (ADHD) because of the exclusion of parents in the counseling process. The purpose of the research was to explore if integrating parent involvement in therapy improved the behaviors in children with ADHD. The study occurred at a private mental health facility that used cognitive behavior therapy and behavior interventions with the children.

The study was guided by the phenomenological qualitative research design. Ten single parents of male children, ages 4 to 10 with ADHD, participated in this study. Parents were selected using a …


Using Sports Performance Assessment Technologies To Help Narrow Achievement Gaps Of Black Male Adolescent With Other Racial Groups, Patavious R. Sorrell Jan 2026

Using Sports Performance Assessment Technologies To Help Narrow Achievement Gaps Of Black Male Adolescent With Other Racial Groups, Patavious R. Sorrell

Theses and Dissertations

This exploratory qualitative collective case study explored how sports performance assessment technologies (SPATs) may support the development of self‑regulatory and motivational processes associated with self‑efficacy among Black male adolescent student‑athletes. Guided by Social Cognitive Theory and the Technology Acceptance Model, the study examined the perceptions of eight coach‑teachers in the Southeastern United States who integrated video analysis, data analytics, goal‑setting and tracking applications, wearable devices and gaming platforms, and reflective communication tools into their coaching practices.

Data were analyzed thematically, revealing three major themes: self‑regulation, self‑mastery assessment, and academic transfer. Findings indicated that SPATs were most effective when used as …


Cultural Heritage Curriculum And Student Identity Development: A Mixed-Methods Study, Alexus Corley Jan 2026

Cultural Heritage Curriculum And Student Identity Development: A Mixed-Methods Study, Alexus Corley

Theses and Dissertations

This applied dissertation was designed to examine the influence of a cultural heritage curriculum on first-grade students’ cultural knowledge, awareness, and understandings of culture. Specifically, the study investigated the extent to which participation in a 4-week cultural heritage curriculum influenced students’ knowledge of cultural history and contemporary contributors, their understandings and perspectives about culture, and the convergence of quantitative and qualitative findings.

Using a qualitative-dominant mixed-methods research design, the study was conducted with 19 first-grade students enrolled in a Title I elementary school in Central Florida. Quantitative data were collected using the researcher-developed cultural knowledge preintervention and postintervention assessment and …


The Influence Of Haitian Immigrants’ Culture On Academic Outcomes At Elementary Level, Tonnette Samuels Jan 2026

The Influence Of Haitian Immigrants’ Culture On Academic Outcomes At Elementary Level, Tonnette Samuels

Theses and Dissertations

This qualitative study explored how teachers, parents, and administrators perceived the influence of Haitian cultural values and practices on the organizational culture and academic outcomes of elementary students in a southern United States county. Guided by the resource-based view theory, which frames culture as an intangible organizational asset, the study used interpretative phenomenological analysis to examine the lived experiences of five participants, including three teachers, one parent, and one school administrator. Data were collected through semi structured interviews and analyzed to develop personal experiential themes for each participant and group experiential themes across cases.

The study’s findings generated four group …


Perceptions Of Black And African American Nurses On Leadership And Access To Professional Opportunities In Healthcare Within A Multicultural Workplace And How This May Impact Their Decision Making: A Phenomenological Study, Saeeka S. Richards Jan 2026

Perceptions Of Black And African American Nurses On Leadership And Access To Professional Opportunities In Healthcare Within A Multicultural Workplace And How This May Impact Their Decision Making: A Phenomenological Study, Saeeka S. Richards

Theses and Dissertations

This applied dissertation is designed to provide a more compelling understanding of the perceptions of leadership and access to professional opportunities in healthcare within a multicultural workplace among Black and African American nurses. It is designed to explore their feelings and actions in dealing within a multicultural workplace as these relate to how they view leadership and how they perceive professional opportunities in their field. It will highlight how they manage themselves and cope with feelings of cultural dissonance when aspects of their own culture may collide with characteristics of other cultures. This research aims to bring awareness to the …


Preferred Practices For A Student Support Services Program To Improve Retention Of African-Caribbean Students Enrolled In U.S. Universities, Jean F. Edouard Jan 2026

Preferred Practices For A Student Support Services Program To Improve Retention Of African-Caribbean Students Enrolled In U.S. Universities, Jean F. Edouard

Theses and Dissertations

The problem addressed in this research was the high attrition rate of African-Caribbean students enrolled in U.S. universities. This study aimed to ascertain preferred practices in student support services programs to improve the retention of African-Caribbean students enrolled in U.S. higher education institutions. African-Caribbean students come to the United States with premigration experiences (e.g., language, cultural differences, and financial constraints). This generic qualitative study used semistructured Zoom interviews lasting 45–60 minutes with 12 African-Caribbean students who left their country of origin after age 12; interviews offered insight into their lived experiences and perceptions of U.S. higher education institutions. This study …


Crisis In Care: A Qualitative Study To Understand The Factors That Influence High Turnover Among Florida’S Child Welfare Case Managers, Latasha R. Harris Jan 2026

Crisis In Care: A Qualitative Study To Understand The Factors That Influence High Turnover Among Florida’S Child Welfare Case Managers, Latasha R. Harris

Theses and Dissertations

This applied dissertation explores the factors influencing child welfare case manager turnover in Florida and how child welfare case managers are addressing those factors. National data has underscored the severity of this issue highlighting high turnover and low staff retention are attributed to work demand instability, chronic stressors and undermine the effectiveness of child welfare services.

This qualitative study investigates child welfare case managers’ perspectives on key influencing factors that determine child welfare case manager retention or influence their decision to leave. Guided by Motivation and Resiliency Theories, this qualitative descriptive study investigates child welfare case manager perspectives of why …


Beyond Compliance: Transformative Co-Design For Gender-Based Violence Prevention In Higher Education, Narelle Lemon, Christina Gray, Jason Goopy, Lisa Holmes, Bec Ball, Melissa Perry, Elisa Fear Jan 2026

Beyond Compliance: Transformative Co-Design For Gender-Based Violence Prevention In Higher Education, Narelle Lemon, Christina Gray, Jason Goopy, Lisa Holmes, Bec Ball, Melissa Perry, Elisa Fear

Research outputs 2022 to 2026

This study examines how university staff and students experience transformative learning through voluntary participation in a gender-based violence (GBV) prevention programme that transcended compliance-oriented approaches. While universities increasingly rely on mandatory modules that fail to create sustainable change, this research investigates whether self-nominated participation and co-design pedagogy can foster genuine transformation and voice development among participants from diverse disciplinary backgrounds. A qualitative multi-method design examined eight university students (aged 18–24) at an Australian university through pre-post focus groups, observational field notes, and artefact analysis. Participants voluntarily engaged in workshops co-designing peer-focused social media prevention messaging. Inductive thematic analysis identified patterns …


An Exploration Of The Professionalization Of Graduate Students Using Rhetorical Theory, Jennifer M. Crowell Jan 2026

An Exploration Of The Professionalization Of Graduate Students Using Rhetorical Theory, Jennifer M. Crowell

Graduate Studies Theses and Dissertations 2026

This qualitative study examines the professionalization of graduate students as a rhetorically mediated and relational process of identity development within an interdisciplinary doctoral program. While existing scholarship emphasizes institutional structures and formal mechanisms of professional preparation, less attention has been given to how graduate students experience professionalization at the individual level. This study addresses that gap by exploring how students interpret expectations, use rhetorical strategies, and construct professional identities across multiple disciplinary contexts.

Grounded in organizational rhetoric and community of practice theory, the study investigates how graduate students in the Texts & Technology Ph.D. Program at the University of Central …


Exploring The Experiences Of Late Age-On-Arrival Multilingual Learners In Postsecondary Education, Robyn D. Ecklund Jan 2026

Exploring The Experiences Of Late Age-On-Arrival Multilingual Learners In Postsecondary Education, Robyn D. Ecklund

Graduate Studies Theses and Dissertations 2026

Multilingual learners (MLs) are the fastest growing population in the United States public school system (Biondi et al., 2024; Kanno & Cromley, 2013; Perez & Morrison, 2016; Varghese & Fuentes, 2020). Within this population of students, there is a subset of students that arrive in the United States during secondary school. These “late age-on-arrival” students face significant linguistic, cultural and social challenges in their pursuit of postsecondary success after high school (Kanno, 2021; Kanno & Cromley, 2013; Perez & Morrison, 2016). This interpretative phenomenological analysis sought to answer the research question: what are the lived experiences of late age-on-arrival MLs …


Adapting Dramaturgical Pedagogy Into A Practical Framework For Young Dramaturgs, Kirby Lee Jan 2026

Adapting Dramaturgical Pedagogy Into A Practical Framework For Young Dramaturgs, Kirby Lee

Graduate Studies Theses and Dissertations 2026

Dramaturgy, while more established as practice in professional theatre, remains inconsistently applied and often underutilized in university theatre contexts. Despite its historical significance and continued evolution, some theatre companies and many academic institutions still struggle to clearly define or effectively integrate the dramaturg’s role. This thesis hopes to create a framework for novice dramaturgs by examining the origins and development of dramaturgy, analyzing its shifting functions in contemporary theatre, offering my own dramaturgical experiences through the lens of three quite different plays and finally, establishing basic principles of the discipline. Beyond its historical and professional contexts, this study investigates the …


A Phenomenological Analysis Of Sense Of Belonging Among Community College Educators, Muhammad Owais Aziz Jan 2026

A Phenomenological Analysis Of Sense Of Belonging Among Community College Educators, Muhammad Owais Aziz

EVMS School of Health Professions Theses & Dissertations

This phenomenological study explored the complex phenomenon of sense of belonging (SB) among diverse health professions educators (HPEs) and non-health professions educators (non-HPEs) at a Canadian community college. SB, as a dynamic construct shaped by an individual's perception of being valued and respected, is influenced by personal preferences and by complex interactions with the individual's surroundings. To better understand SB and foster a more inclusive environment for diverse educators, it is necessary to investigate SB among these educators. This qualitative study used eleven semi-structured interviews and seven steps of data analysis. The results of this study can inform strategies, policies, …


Examining Challenges For Sociology Master’S Degree Students At California State University, David Ortuno Jan 2026

Examining Challenges For Sociology Master’S Degree Students At California State University, David Ortuno

University of the Pacific Theses and Dissertations

The purpose of this study is to identify the lived experiences of CSU sociology graduate students pursuing a master’s degree. Seven sociology graduate students from six of the eight (75%) total sociology MA programs throughout the entire CSU system were interviewed. Their responses were designed to analyze the support systems and challenges they face while pursuing a master's degree, as well as to investigate whether their experiences correlate with or fail to correlate with the promises in the CSU mission statement, and to answer the study’s research questions and achieve the purpose of this qualitative study.

Four themes emerged from …


The Chironian 2026, New York Medical College Jan 2026

The Chironian 2026, New York Medical College

The Chironian

The Chironian is distributed to a readership of 16,000 faculty, alumni and employees of New York Medical College, government and community leaders, affiliated hospitals and selected media. Each issue is carefully crafted to provide a balance of articles on cutting-edge research, personality profiles, student accomplishments and alumni news from all five schools on the NYMC campus. Inquiries can be sent to [email protected].


Meaningful Work: A Phenomenological Study Of Embedded Writing Peer Mentors, Susan S. Detwiler Jan 2026

Meaningful Work: A Phenomenological Study Of Embedded Writing Peer Mentors, Susan S. Detwiler

Electronic Theses & Dissertations (2024 - present)

This phenomenological case study examines the experiences of writing peer mentors who are embedded in a first-year inquiry-based writing seminar. It aims to understand how peer mentors who are engaged in the complex practice of supporting first-year writers in a writing classroom make sense of themselves and writing. At a large R-1 diverse university, I interviewed 6 writing peer mentors 3 times over 1 calendar year. I traced their development from mentees, (first-year writing students), through their three semesters of peer mentoring. They also shared written reflections from their training praxis course (a course for peer mentors focusing on their …


Student Codes Of Conduct, Institutional Isomorphism, And Restorative Justice: Practice And Implementation In The State University Of New York (Suny) System, Alexandra Athens Jan 2026

Student Codes Of Conduct, Institutional Isomorphism, And Restorative Justice: Practice And Implementation In The State University Of New York (Suny) System, Alexandra Athens

Electronic Theses & Dissertations (2024 - present)

The student conduct field constantly must balance the legal requirements of the federal and state governments with providing an educational environment for students to learn and develop valuable skills in conflict management, problem solving, and communication. Each higher education institution has a student code of conduct detailing the policies and procedures by which students are expected to abide. These codes of conduct carefully combine the legal requirements and educational goals of each institution’s conduct office. This study analyzed the prevalence of restorative justice practices and other common practices in the codes of conduct at 4-year institutions in the State University …


A Qualitative Study Of Undergraduate Underrepresented Minoritized Students’ Online Learning Experiences, Susanne Morris Jan 2026

A Qualitative Study Of Undergraduate Underrepresented Minoritized Students’ Online Learning Experiences, Susanne Morris

Theses and Dissertations--Curriculum and Instruction

This dissertation reports a qualitative secondary analysis of 37 semi-structured interviews with 40 undergraduate underrepresented minoritized (URM) students. Guided by social constructionism and intersectionality, the study explores how students make sense of online learning as a sociomaterial environment, attending to perceptions of constraints, affordances, and missing or misaligned signifiers. Interviews were analyzed using Braun and Clarke’s Reflexive Thematic Analysis to examine how institutional norms and course design shape what students experience as doable, safe, and meaningful. The study offers insight relevant to research and practice in equity and online learning.


From Deference To Dialogue: How International Gtas From High Power Distance Cultures Adapt To U.S. Classroom Dynamics, Deborah Akua Afi Appiah Jan 2026

From Deference To Dialogue: How International Gtas From High Power Distance Cultures Adapt To U.S. Classroom Dynamics, Deborah Akua Afi Appiah

Theses and Dissertations

International graduate teaching assistants (GTAs) from high power distance cultures play a significant role in undergraduate education at U.S. universities, yet they face challenges that go well beyond language proficiency. Coming from educational backgrounds where teacher authority is unquestioned and hierarchical, these GTAs must navigate American classrooms that operate on fundamentally different assumptions, where authority is earned rather than assumed, informality is the norm, and students expect to question, negotiate, and be personally known by their instructors. The present study examined how eighteen (18) international GTAs from seven (7) high power distance countries perceived and adapted to these differences while …


The Role Of Non-Academic Staff In First-Year Retention At Regional, Comprehensive Universities, Marco A. Krcatovich Ii Jan 2026

The Role Of Non-Academic Staff In First-Year Retention At Regional, Comprehensive Universities, Marco A. Krcatovich Ii

Theses and Dissertations

Regional comprehensive universities (RCUs) serve a large share of U.S. undergraduates, yet the role of non‑academic staff in shaping first‑year retention remains understudied. This dissertation examines how staff diversity and staffing structures relate to student persistence using seven years of IPEDS panel data and Linear Mixed‑Effects Models. Analyses were conducted separately for residential and commuter RCUs to reflect their distinct engagement environments. Findings show that staff diversity is significantly associated with retention, though the direction and magnitude vary by campus type and staff role. Staffing structure also matters as higher proportions of full‑time staff are positively associated with retention at …


Staff Attitudes Toward Ai Adoption At A Private Research University, Ashley C. Smith Jan 2026

Staff Attitudes Toward Ai Adoption At A Private Research University, Ashley C. Smith

Theses and Dissertations

This study addresses the limited research on university staff attitudes toward artificial intelligence use and adoption. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) research framework, the General Attitudes towards Artificial Intelligence Scale (GAAIS), and quantitative survey methodology, the study examines the attitudes of higher education staff toward AI, specifically examining whether demographic or professional characteristics are factors. The findings indicate that staff had moderately negative attitudes toward AI while also expressing some concerns. The results suggest that more resources and support for AI are needed for staff to address concerns. It also suggests that construct-level analysis …


Refusing To Die On The Vine: Black Women's Survival, Resistance, And Dei Labor In Historically White Institutions, Senesta D. Howard Jan 2026

Refusing To Die On The Vine: Black Women's Survival, Resistance, And Dei Labor In Historically White Institutions, Senesta D. Howard

Theses and Dissertations

This dissertation examines the lived experiences of Black women in non-diversity, non-faculty roles at historically White institutions (HWIs) who engage in diversity, equity, and inclusion (DEI) advocacy beyond their formal job responsibilities. Grounded in Black Feminist Thought and guided by Interpretative Phenomenological Analysis, the study explores how race and gender shape invisible labor expectations, emotional and psychological burdens, and strategies for safety and meaning-making. Semi-structured interviews with 12 Black women staff members yielded seven interrelated themes, including invisible DEI labor, hypervisibility, emotional exhaustion, sisterhood as a form of resistance, respectability politics, self-constructed safety, and purpose rooted in legacy and spirituality. …


Performance-Based Funding’S Influence On Higher Education Through The Eyes Of Department Chairs, Jonathan W. Lackland Jan 2026

Performance-Based Funding’S Influence On Higher Education Through The Eyes Of Department Chairs, Jonathan W. Lackland

Theses and Dissertations

Performance-based funding (PBF) has become a widely adopted policy in higher education, linking state appropriations to measurable outcomes such as graduation rates, degree completions, and workforce alignment. While PBF aims to enhance institutional accountability and efficiency, its implementation has raised significant concerns about equity and political influence. This dissertation examines the political equity and implications of PBF policies through a mixed-methods approach, including surveys, interviews with department chairs, and critical discourse analysis of state statutes and legislative debates. The findings reveal that PBF often exacerbates inequities, particularly for non-flagship universities serving diverse and under-resourced student populations. Department chairs expressed concerns …


The Acculturation Of International-Born Student Affairs Administrators In The United States, Amber Joy Webb Jan 2026

The Acculturation Of International-Born Student Affairs Administrators In The United States, Amber Joy Webb

Theses and Dissertations

This qualitative narrative study explored how international student affairs administrators in the United States experience acculturation. Guided by Berry’s (1997) fourfold model of acculturation, the study examined how participants experienced assimilation, integration, separation, and marginalization as they navigated their professional roles, institutional expectations, and cultural identities. Eight participants, representing diverse countries of origin, institutional types, and professional roles, were interviewed using a semi-structured interview guide. Data were analyzed using Braun and Clarke's (2006) framework. Findings indicated participants employed multiple, context-dependent acculturation strategies rather than adhering to a single strategy. Assimilation emerged as a strategic process for establishing professional legitimacy, navigating …


Where’S My Tweed Jacket With Leather Elbow Patches? The Challenges Of Aging Gracefully In Higher Education, John A. O’Rourke, Christina Gray Jan 2026

Where’S My Tweed Jacket With Leather Elbow Patches? The Challenges Of Aging Gracefully In Higher Education, John A. O’Rourke, Christina Gray

Research outputs 2022 to 2026

This paper presents an examination of one veteran academics’ experience in higher education. Via an autoethnographic reflection of a two-decade career, the work-related situations that impact on job enjoyment and challenge motivation to bring enthusiasm year-after-year are discussed. Veteran academics have seen higher education transform dramatically during their tenure and the pressure points that impact on wellbeing are discussed and aligned to contemporary research. In response to the challenges associated with aging in higher education, this paper examines how veteran academics need to prioritize self-care and explores ways that universities can maximize the accumulated knowledge and pedagogical skillset of these …


Sport Participation And The Pursuit Of Active And Healthy Lifestyles: Everyday Athletes’ Relationships With Eating And Exercise, Valeria Varea, Eibhlish O'Hara, Dawn Penney, Victoria Evans Jan 2026

Sport Participation And The Pursuit Of Active And Healthy Lifestyles: Everyday Athletes’ Relationships With Eating And Exercise, Valeria Varea, Eibhlish O'Hara, Dawn Penney, Victoria Evans

Research outputs 2022 to 2026

Purpose – Athletes are more likely to experience eating and exercise disorders than non-athletes. Little is known about the incidence of eating and exercise disorders amongst non-elite participants, many of whom participate outside of club governance and support structures. The aim of this paper is to explore eating and exercise attitudes and behaviours amongst participants in both formal and informal sport and, in so doing, generate insights to inform future educational initiatives that seek to promote healthy and active lifestyles. Design/methodology/approach – An online survey was completed by 110 participants, 9 of whom were interviewed for the second phase of …