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Bringing Knowledge To Imbedded Collaboration Tools Within An Irish Financial Services It Department, Anthony Daly

Dissertations

The field of organisational knowledge management attempts to define and identify work practices and the use of technologies which provide an organisation with sustained competitive advantage. This research presents findings from analysis carried out in an Irish financial services organisation. The organisation has no defined knowledge management strategy yet as this research will indicate that this firm can be classified as a Knowledge-Intensive Organisation. Many of the desired attributes of a knowledge management strategy and characteristics for a knowledge management system can be found within the organisations technology and cultural structures. This project, having reviewed the established literature which defines …