Digital Commons Network^™

Using A Knowledge Management Approach To Support Effective Succession Planning In The Civil Service, Mary O’Donohue

Dissertations

The modern workforce is highly mobile. The challenge facing organisations is how to safeguard key expertise and knowledge in the face of staff mobility and turnover. The Irish Civil Service is still recovering from the impacts of significant loss of staff, and their knowledge and expertise, as a result of cutbacks over recent years. This project will establish the potential of using a Knowledge Management approach to support effective succession planning in the Civil Service. The literature review charts the evolution of Knowledge Management from when the phrase was first coined in 1986 through to what is considered to be …

Bringing Knowledge To Imbedded Collaboration Tools Within An Irish Financial Services It Department, Anthony Daly

Dissertations

The field of organisational knowledge management attempts to define and identify work practices and the use of technologies which provide an organisation with sustained competitive advantage. This research presents findings from analysis carried out in an Irish financial services organisation. The organisation has no defined knowledge management strategy yet as this research will indicate that this firm can be classified as a Knowledge-Intensive Organisation. Many of the desired attributes of a knowledge management strategy and characteristics for a knowledge management system can be found within the organisations technology and cultural structures. This project, having reviewed the established literature which defines …

Suitable Knowledge Management In Project Environment, Taya Polyaninova

Dissertations

Knowledge is becoming one of the main assets for organizations that want to improve their competitiveness in currently changing market. Knowledge comes from different sources within organizations, such as internal processes, projects, customers and stakeholder information. As markets and the way of doing things changes, many companies implement different projects to deal with those changes, which leads to accumulation of knowledge and information. Companies use Knowledge Management to create, identify and distribute knowledge and experiences arising from projects within organisation. However, as projects are done to create unique deliverables and they are never the same, there is a difficulty in …

Investigating The Viability Of Virtual Communities Of Practice In The Public Sector, Sue Bolger

Dissertations

Communication and collaboration are very important topics in the domain of

Knowledge Management. Knowledge, which exists within the employees of an

organisation, can be extracted and harnessed effectively to become an extremely

valuable asset to the ongoing business goals and objectives of the organisation. This

embedded knowledge must be released in an appropriate manner in order for it to be

usable and, it has been shown that dialogue and discussion through the use of an online

tool, enables this release and re-use of vital concepts and knowledge.

This research investigates the area of communication and knowledge sharing amongst

disparate Irish …

Elimu 2.0: Investigating The Use Of Web 2.0 For Facilitating Collaboration In Higher Education., Bajuna R. Salehe

Dissertations

The latest web innovations and technologies which has made the Web into a ‘Platform’, are become increasingly applied in the higher education arena. Tools such as Google docs, Google groups, Wikis, Blogs, RSS and Podcasting are gradually becoming more popular within higher education in teaching and learning. Yet their huge potentials have not been fully explored. Collaboration and knowledge sharing are common terms in higher education, and in the corporate world of the today’s knowledge economy. However better infrastructure and facilities that enable these important issues are yet to be set and fully utilised in higher education. In the higher …