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Differences In Perceived Constraints Of Telework Utilization Among Teleworkers And Office Workers, Yolanda West
Differences In Perceived Constraints Of Telework Utilization Among Teleworkers And Office Workers, Yolanda West
Walden Dissertations and Doctoral Studies
Approximately 37% of the U.S. labor force currently works from a remote location. Costs and competition are driving organizations to increase the use of telework among remote workplaces. Increasing organizational knowledge of the perceptions of current teleworkers could increase its adoption by employees and improve its implementation by managers. The purpose of this research was to test hypotheses regarding the perceived levels of telework efficiency, social interaction, and technical support to determine in those perceptions differed between teleworkers and office workers. Goldratt's Theory of Constraints framed the quantitative research design. A purposive sample of 54 teleworkers and office workers in …